وظائف أخصائي توظيف في لبنان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Title</b><br>Specialist - Compliance<br>Job Scope<br>The Specialist - Compliance is accountable for assisting in implementing the compliance program while auditing policies and practices in place and identifying related risks and weaknesses. S/He supports various departments/affiliates, spreads awareness and addresses any compliance related issue.<br>Main Duties and Responsibilities<br>• Implement the compliance program and assist in creating internal controls accordingly;<br>• Assist in the compliance program awareness through continuous communication and conduct trainings as and when needed;<br>• Assist in the enhancement of current components of the compliance program tackling export control laws, employee s code of conduct and anti-corruption programs;<br>• Support in drafting and auditing company policies, procedures and practices and report potential weaknesses/risks;<br>• Work on vendor audits and perform other assigned audits as required;<br>• Follow up with entities on the implementation of new processes such as third-party and partners onboarding processes;<br>• Address queries from companies and perform screening of customers on a third-party tool;<br>• Assist in the investigation of compliance matters and create effective action plans in response to compliance discoveries and violations;<br>• Coordinate regularly with various departments for any compliance related issues.<br>Position Requirements<br>Education<br>Bachelor s degree in Audit, Law or any other related field<br>Experience<br>At least 2 years of relevant experience<br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly motivated and detail-oriented E-Commerce Specialist to support and manage the day-to-day operations of our online Ecommerce platform. The ideal candidate will be responsible for maintaining product listings, monitoring inventory, managing orders, coordinating with internal teams and external partners, and ensuring an exceptional online customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong E-Commerce and Sales skills, with experience managing online product catalogs and driving digital revenue.</li><li>Analytical Skills to interpret data, track key performance metrics, and make data-informed recommendations.</li><li>Customer Service abilities to handle inquiries, resolve issues, and ensure a positive online shopping experience.</li><li>Effective Communication skills for collaborating with cross-functional teams and interacting with customers and partners.</li><li>Familiarity with ecommerce platforms, online payment systems, and basic digital marketing concepts.</li><li>Attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.</li><li>Proficiency in common office software and comfort working with spreadsheets and online dashboards.</li><li>Relevant diploma or bachelor s degree in Business, Marketing, Information Systems, or a related field is preferred.</li><li>Experience in retail, ecommerce, or a similar role in the Beirut and International markets is an advantage.</li><li>Coordinate with relevant departments to ensure smooth day-to-day e-commerce operations.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a motivated ERP Techno-Functional Specialist with 2 3 years of experience in Microsoft Dynamics 365 Business Central. The ideal candidate combines technical development skills with functional ERP knowledge to participate in ERP implementation, customization, support, and client training.</p><p>The role requires working closely with customers to understand business requirements, configure solutions, develop customizations, and provide post-implementation support.</p><strong>Key Responsibilities</strong><ul><li>Participate in Microsoft Dynamics 365 Business Central implementation projects.</li><li>Analyze client business processes and translate business requirements into ERP solutions.</li><li>Develop and customize Business Central using AL Language</li><li>Configure standard Business Central modules based on customer requirements.</li><li>Perform testing, troubleshooting, debugging, and issue resolution.</li><li>Prepare technical and functional documentation.</li><li>Conduct user acceptance testing (UAT) and support go-live activities.</li><li>Deliver user training and provide post-implementation support.</li><li>Collaborate with functional consultants, developers, and project managers.</li><li>Maintain high-quality coding standards and documentation.</li><li>Support system upgrades and integrations when required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Management Information Systems (MIS),Computer Engineering (CE),Computer Science or related field</li><li>2 3 years of experience with Microsoft Dynamics 365 Business Central.</li><li>Experience developing using AL Language.</li><li>Experience in ERP implementation or support projects.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to gather and analyze business requirements.</li><li>Team player with a proactive attitude.</li><li>Ability to manage multiple priorities.</li><li>Fast learner with strong attention to detail.</li><li>Willingness to travel for client meetings, onsite implementations, support visits, and training sessions within Lebanon and occasionally abroad if required.</li></ul><p></p></section>

<p>Aspire Software is looking for an Implementation Specialist - to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the Role</p><p>This role bridges technical engineering and customer delivery, ensuring successful implementations from initial setup through go-live and post-launch support. The ideal candidate is someone who can speak both the language of technology and the language of business finance. They are comfortable discussing APIs and database structures with IT teams while also understanding financial statements, KPIs, profitability analysis, and business performance metrics. This combination enables them to successfully implement solutions that deliver meaningful business value, not just technical functionality.</p><p>Key Responsibilities</p><p>Solution Implementation &amp; Configuration</p><p>Financial &amp; Business Process Analysis</p><p>Data Integration &amp; Technical Delivery: Configure and troubleshoot APIs, data imports, exports, ETL processes, and data mappings. Ensure data quality, integrity, and consistency across all integrated systems.</p><p>Testing &amp; Quality Assurance: Develop and execute test plans, system validation procedures, and UAT Verify the accuracy of financial reports, dashboards, and AI-generated insights. Identify, troubleshoot, and resolve technical and business-related implementation issues.</p><p>AI &amp; Analytics Enablement: Support the deployment of AI-powered analytics, forecasting, benchmarking, and performance management solutions. Assist clients in leveraging AI insights to improve operational decision-making. Collaborate with the product and development teams to identify enhancement opportunities based on client feedback and implementation experience.</p><p>Cross-Functional Collaboration: Work closely with AI Consultants, Product Managers, Developers, Data Engineers to ensure successful project delivery. Provide feedback to product and engineering teams to enhance Lumina AI capabilities and user experience.</p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure Lumina AI solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure Lumina AI solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p>

Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately. <br> <br>Key Responsibilities <br> <br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment. <br>-Carefully verify all order and purchase details using a required double-check procedure. <br>-Identify and resolve order problems, asking teammates when necessary. <br>-Monitor the order queue and complete all urgent open orders before the end of each shift. <br>-Communicate clearly and professionally. <br>-Maintain accuracy and focus during both busy and repetitive periods. <br> <br>Requirements <br> <br>-Exceptional attention to detail and commitment to accuracy. <br>-Patient, consistent, and able to stay focused during repetitive work. <br>-Proactive and quick-thinking without sacrificing accuracy. <br>-Comfortable learning and working online with browsers. <br>-Strong organizational and problem-solving skills. <br>-Good written and spoken English. <br>-Able to work independently with minimal supervision. <br>-High level of responsibility, integrity, and confidentiality. <br>-Reliable computer for remote work from home. <br> <br>Performance Evaluation <br> <br>Performance will be reviewed weekly during the training and probation period, with priority given to: <br> <br>-Order accuracy and error prevention. <br>-Completion of assigned actionable orders. <br>-Productivity and daily order statistics. <br>-Communication, reliability, and problem-solving. <br> <br>Work Location <br> <br>Remote – Work from home. <br> <br>Work Schedule <br> <br>-Six days per week, including weekends. <br>-Eight (8) hours per shift. <br>-3:00 p.m. to 11:00 p.m. Lebanon time. <br>-One scheduled day off per week. <br> <br>Training <br> <br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards. <br> <br>If this position matches your skills and availability, please email your CV to info@dcs961.com

We are looking for a highly experienced and confident Training & Development Specialist who is capable of designing, developing, delivering, and evaluating comprehensive training programs from scratch. <br> <br>The ideal candidate should have strong presentation and communication skills, the ability to confidently stand in front of employees and deliver training in an engaging and professional manner, and the capability to identify employees' strengths and areas for improvement. <br> <br>Key Responsibilities: <br>Design and develop comprehensive training programs and materials from scratch based on the company's needs and employees' requirements. <br>Create structured training plans, training content, presentations, manuals, and practical exercises. <br>Deliver engaging and professional training sessions to employees, starting from basic concepts and progressing to advanced levels. <br>Explain complex topics in a clear, simple, and effective manner that ensures employees fully understand and apply the knowledge. <br>Develop and implement onboarding and ongoing training programs for new and existing employees. <br>Evaluate employees' performance and understanding throughout and after the training process. <br>Conduct assessments, tests, and practical evaluations to measure training effectiveness and employee progress. <br>Identify employees' strengths, weaknesses, knowledge gaps, and development needs. <br>Provide constructive feedback and recommend appropriate development plans for employees. <br>Monitor employees' progress after training and ensure that the knowledge gained is effectively applied in the workplace. <br>Continuously improve and update training programs based on employee performance, business requirements, and feedback. <br>Prepare detailed training reports and evaluation results for management. <br>Work closely with HR and department managers to identify training needs and develop effective learning and development strategies. <br>Maintain a professional, positive, and motivating training environment that encourages employee engagement and participation. <br>Required Skills & Qualifications: <br>Strong experience in training and employee development. <br>Excellent public speaking and presentation and materials from scratch. <br>Strong assessment and employee evaluation <br> <br>skills. <br>Ability to work independently and take full ownership of the training process, from planning and content creation to delivery, evaluation, and continuous improvement

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Customer Service / Supply Chain - Sr. Specialist, you ll be a key player in our Middle East Turkey &amp; Africa Customer Service team helping us achieve our strategic goals and fostering an environment where operational excellence &amp; collaboration thrive. You will partner with our Customers, Business teams, Supply Chain and Finance, and play a pivotal role in providing financial estimates, achieving financial targets, optimizing customer service processes, managing customer orders and customers claims within our organization.</p><p>RESPONSIBILITIES :</p><p>LOGISTICS RESPONSIBILITIES</p><ul><li>Customer Orders Management<ul><li>Maintain healthy inventory levels in the markets</li><li>Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast</li><li>Resolve Customer Order issues</li><li>Review and follow up on Order book status</li><li>Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation</li><li>Follow up on Supply and escalate issues when necessary</li><li>Inform Customer and internal stakeholders on status of open orders</li></ul></li><li>Maintain Customer Master Data</li><li>Maintain Pricing Master Data</li><li>Support reducing discards</li><li>New Launches / Variations<ul><li>Ensure new products are launched successfully, meeting the target launch date</li><li>Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply</li></ul></li><li>Tenders<ul><li>Support tenders' submission</li><li>Ensure timely supply of tenders</li></ul></li></ul><p>FINANCE RESPONSIBILITIES</p><ul><li>Manage Accruals / Credit Notes<ul><li>Ensure credit notes are issued on time</li><li>Ensure expiry &amp; near expiry accruals are placed</li></ul></li><li>Share Financial Estimates and highlight risks or opportunities</li><li>Support financial submissions</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Supply Chain, Finance, Business Administration, or a related field.</li><li>At least 2 years of relevant work experience in Supply Chain, purchasing or Finance relevant experience.</li><li>Preferred experience in Pharma or FMCG.</li><li>Cross functional collaboration is required.</li><li>Excel is a must.</li><li>SAP is a plus.</li><li>Proven experience in business partnering and building effective relationships.</li><li>Strong analytical skills, with an ability to manage complex data and drive process improvements.</li><li>Good communication skills.</li><li>Fluency in written and spoken English is mandatory.</li><li>Ability to work collaboratively in a fast-paced environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB DUTIES:</p><p>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</p><p>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</p><p>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</p><p>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</p><p>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</p><p>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Strong communication, teamwork, and coordination skills</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li><li>Fluency in Arabic and English; French is an advantage</li></ul><p></p></section>

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE. We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.</p> <p>We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.</p> <h4>About the Role</h4> <p>As a Land Acquisition & Research Specialist, you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.</p> <p>This is a remote role that combines research, relationship building, lead generation, and coordination. You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.</p> <p>If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.</p> <h4>Key Responsibilities</h4> <ul> <li>Research and identify potential land opportunities through online platforms, databases, and market research.</li> <li>Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.</li> <li>Build and maintain strong relationships with real estate professionals and property owners.</li> <li>Qualify leads by collecting key property details (ownership, location, zoning, etc.).</li> <li>Schedule meetings between qualified prospects and the Head of Supply (COO).</li> <li>Manage and update the CRM pipeline with active opportunities.</li> <li>Track market activity, new listings, and investment opportunities.</li> <li>Prepare reports summarizing activities, leads, and market insights.</li> <li>Support the Supply & Inventory team with coordination and administrative tasks.</li> <li>Maintain confidentiality and represent the company professionally at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li> <li>Comfortable making outbound calls and following up with leads.</li> <li>Strong research and organizational skills.</li> <li>Confident using CRM systems, Microsoft Office, and online research tools.</li> <li>Previous experience in real estate, sales, business development, or customer relations is an advantage.</li> <li>Self-motivated and able to work independently in a remote environment.</li> </ul> <h4>Benefits</h4> <h4>Why Join Namou Properties?</h4> <ul> <li>Access premium UAE real estate opportunities and work with serious investors.</li> <li>Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.</li> <li>Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.</li> <li>Join a supportive, collaborative, and professional team that values initiative and growth.</li> </ul></p><p></p>

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE. We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.</p> <p>We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.</p> <h4>About the Role</h4> <p>As a Land Acquisition & Research Specialist, you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.</p> <p>This is a remote role that combines research, relationship building, lead generation, and coordination. You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.</p> <p>If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.</p> <h4>Key Responsibilities</h4> <ul> <li>Research and identify potential land opportunities through online platforms, databases, and market research.</li> <li>Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.</li> <li>Build and maintain strong relationships with real estate professionals and property owners.</li> <li>Qualify leads by collecting key property details (ownership, location, zoning, etc.).</li> <li>Schedule meetings between qualified prospects and the Head of Supply (COO).</li> <li>Manage and update the CRM pipeline with active opportunities.</li> <li>Track market activity, new listings, and investment opportunities.</li> <li>Prepare reports summarizing activities, leads, and market insights.</li> <li>Support the Supply & Inventory team with coordination and administrative tasks.</li> <li>Maintain confidentiality and represent the company professionally at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li> <li>Comfortable making outbound calls and following up with leads.</li> <li>Strong research and organizational skills.</li> <li>Confident using CRM systems, Microsoft Office, and online research tools.</li> <li>Previous experience in real estate, sales, business development, or customer relations is an advantage.</li> <li>Self-motivated and able to work independently in a remote environment.</li> </ul> <h4>Benefits</h4> <h4>Why Join Namou Properties?</h4> <ul> <li>Access premium UAE real estate opportunities and work with serious investors.</li> <li>Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.</li> <li>Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.</li> <li>Join a supportive, collaborative, and professional team that values initiative and growth.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<p><br></p><p>Major Responsibilities</p><p>Strategic and Technical Delivery (50% LOE)</p><ul><li>Lead a complex portfolio of strategic projects across CR-WASH, water security, and the water-energy nexus, including anticipatory action and forecast-based response for CR-WASH, WASH systems and finance, and energy access for water and health facilities in fragile and conflict affected settings (FCAS).</li><li>Drive technical delivery of the IDPC Impact at Scale priority, with a focus on CR-WASH and water-related disease dimensions, including strategy refinement, country prioritization and road map planning, in collaboration with the GPL and others.</li><li>Provide intensive remote and in-country technical support to Technical Advisors, Regional Practice Leads and Country Program teams, including development of implementation tools and technical guidance and delivery of specialized capacity strengthening, technical advice and coaching for staff and partners for strategic projects.</li><li>Identify and shape research opportunities in CR-WASH/IDPC, including cost-effectiveness and life-cycle costing, and lead implementation when needed, in collaboration with the GPL, Airbel Impact Lab, and others</li><li>Collaborate with the Emergency Unit on technical quality strengthening for WASH in Emergencies, review technical guidelines for acute emergency contexts, including cholera outbreak, and technical backstopping as needed, in close partnership with the Emergency WASH Coordinator and others</li><li>Monitor progress on technical program implementation, including budgets and expenditures, and drive course corrections as needed for strategic projects.</li><li>Collaborate effectively on shared priorities within the Health Unit and with other Technical Units and Global Practice Areas, including the Climate Resilience Global Practice Area, the Anticipatory Action team, and the Economic Recovery &amp; Development, Protection and Education Technical Units.</li><li>Support partner and donor engagement for strategic projects as needed.</li><li>Under the guidance of the GPL, contribute to global strategy and delivery planning for CR-WASH/IDPC as needed.</li></ul><p>Technical Quality Strengthening and Organizational Learning (25% LOE)</p><ul><li>Lead finalization and roll out of the CR-WASH core indicators and Climate Resilient WASH MEAL package and lead ongoing revision of CR-WASH technical guidance and standards as evidence and field practice evolves.</li><li>Convene and sustain a CR-WASH community of practice for peer exchange across countries and regionals, surfacing field learning and research to inform technical guidance and incorporate into global best practices</li><li>Synthesis lessons, strengthen technical guidance and capacity and support strategic work on Anticipatory Action for CR-WASH/IDPC, in close coordination with the Anticipatory Action team.</li><li>Contribute to the development of the Environment &amp; Climate Health technical competency framework and assessment to identify capacity gaps, inform capacity strengthening priorities, and support staff development.</li><li>Synthesize, adapt, and disseminate relevant technical standards, methodologies, and implementation tools for CR-WASH/IDPC, drawing on evidenced-based best practices and reflecting IRC programming.</li><li>Provide technical inputs to MEAL tools and methodologies when needed, and support data interpretation and use, including support to regional TAs to analyze relevant technical and program data as needed.</li><li>Proactively disseminate lessons learned across countries and regions for select strategic projects, ensuring these inform program design and implementation of country-led projects.</li><li>Contribute to shaping, refining and delivering the Environment &amp; Climate Health Learning Agenda.</li></ul><p>External Influence, Relationships and Representation (10% LOE)</p><ul><li>Collaborate with policymakers, implementing partners, humanitarian responders, and UN agencies to advance guidance, outcomes, research, implementation, and documentation on CR-WASH/IDPC.</li><li>Represent IRC, as appropriate, in priority external forums, including technical, policy, and advocacy workshops across Health, WASH and Climate domains.</li><li>Contribute to global prioritization and agenda-setting efforts, ensuring that research, evidence, tools, and resources are being used to advance IRC's strategy and agendas for FCAS.</li><li>Work with the Policy and Communications Team's to develop and advocate IRC's and global policies on CR-WASH/IDPC.</li></ul><p>Business Development (15% LOE)</p><ul><li>Lead strategic business development opportunities in partnership with relevant technical and business development teams and regional and country colleagues.</li><li>Provide TAs and Country Programs with specialized support on program design in relevant technical areas of CR-WASH and IDPC, on request</li><li>Service as technical lead on large, complex and high value business development opportunities</li></ul><p>Key Working Relationships</p><ul><li>Position Reports to: Global Practice Lead, Environment &amp; Climate Health</li><li>Primary Health Care Global Practice Lead and Senior Specialist, Infectious Disease</li><li>Regional Technical Advisors</li><li>Other Specialists and Senior Specialists</li></ul><p>Key Internal Relationships:</p><ul><li>Health Unit team members</li><li>Research and Innovation teams</li><li>MEAL team</li><li>Airbel Impact Lab</li><li>Emergency Unit</li><li>Policy Solutions, Advocacy Influence, and Systems Change Global Teams</li><li>Global HQ and AMU</li></ul><p>Key External Relationships:</p><ul><li>INGO counterparts, UN agencies, global coordination mechanisms, public and private donors, research networks</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Established or growing recognition as an expert in WASH, water security, environmental management or closely related field, with a minimum of 6-8 years of progressive experience designing and leading programs relevant to Climate Resilient WASH in FCAS and/or across the humanitarian-development nexus.</li><li>Master's degree in public health engineering, environmental management and/or related fields or equivalent professional experience required.</li><li>Demonstrated experience developing and delivering new strategies to advance ambitious goals, with strong ability to connect WASH infrastructure development to service models, sustained operations, financing, policy and systems strengthening.</li><li>Experience collaborating across health, nutrition, climate resilience and related domains, with ability to clearly communicate the contribution of WASH and water security to health, climate resilience and other outcomes.</li><li>Knowledge of and ability to use and integrate data, including climate forecasts, epidemiological data, and geo-spatial data to inform program targeting and intervention design; demonstrated ability to use of data and research evidence for programmatic decisions and rigorous analytic skills</li><li>Strong track record of driving uptake of evidence-based practice, including technical skills in coaching, mentoring, and capacity strengthening</li><li>Ability to design technical approaches for proposals and identify new business development opportunities</li><li>Ability to work, manage, and meet deadlines in a fast-paced, highly matrixed environment; outstanding business acumen, critical thinking, problem solving and decision-making skills required</li><li>Superb inter-personal, written and verbal communication skills with ability to collaborate across countries, cultures, and departments</li><li>Excellent communication, influencing, and storytelling skills</li><li>Proficiency in English and French required; knowledge of Spanish or Arabic an asset.</li><li>Ability to travel globally up to 30% of the time, occasionally on short notice</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Motion Graphics &amp; Video Production Specialist is responsible for producing high-quality video edits, 2D/3D animations, motion graphics and final video assets for Telecel MarCom. The role transforms approved briefs, scripts, copy, design frames and brand assets into polished outputs for corporate communications, internal reporting, social media, campaign activations and entity-level content support.</p><p>This role supports Telecel s need for a stronger, faster and more consistent visual communication engine across Group and Global workstreams. It contributes to brand consistency, executive-ready internal communication, social media visibility, campaign quality, and the premium expression of Telecel s positioning as an African-rooted, international telecom and digital connectivity group built around Connecting Energies.</p><p>Produce and finalize video edits, animated posts, motion graphics, social videos, campaign assets, greetings, internal communication videos and recurring content formats in line with MarCom priorities.</p><p>Create 2D/3D animation, animated typography, branded transitions, intro/outro treatments, caption/subtitle treatments, logo animation where required, and clean visual sequencing across video assets.</p><p>Edit and structure content into clear, polished and platform-ready video outputs for LinkedIn, Instagram, Facebook, internal channels and other approved communication platforms.</p><p>Work from approved scripts, copy, storyboards, design frames, open-layer artwork, photos, footage, logos, flags, icons and other materials provided by MarCom or design support.</p><p>Ensure all outputs follow Telecel brand standards, including logo discipline, red recognition, clean hierarchy, strong typography, premium spacing and a modern telecom/technology visual feel.</p><p>Support recurring MarCom workstreams, including corporate videos, market/news updates, internal reports, startocode content, Telitravel content, social activations, greetings and ad hoc business needs.</p><p>Manage production workflow from first draft to final export, including versioning, consolidated feedback implementation, rendering, file organization and final master/source file handover where requested.</p><p>Coordinate closely with the Head of MarCom and relevant MarCom/design focal points to meet deadlines, maintain consistency and avoid fragmented feedback or duplicated production work.</p><p>All outputs must respect Telecel s corporate identity and maintain a premium, modern, telecom/technology-led look and feel.</p><p>Telecel red should be used as a strong recognition color, supported by white, grey and black.</p><p>Logo placement, protected area, safe zones, typography and hierarchy must remain consistent across formats.</p><p>Final outputs should avoid generic templates, cluttered layouts, weak transitions or low-standard corporate visuals.</p><p>Assets must be sharp, polished, correctly formatted and ready for publication or internal distribution.</p><p>All Telecel information, briefs, visuals, internal reports, scripts, data and unpublished content are confidential.</p><p>Final approved assets and agreed master/source files produced under the role should be delivered to Telecel as requested for continuity.</p><p>No Telecel work may be published, shared, presented in portfolios or disclosed exte</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree, diploma or equivalent professional experience in motion graphics, animation, multimedia design, video production, visual communication, film production or a related field.</p><p>Minimum 4 to 5 years of relevant experience in video editing, motion graphics, 2D/3D animation and social media video production.</p><p>Strong portfolio demonstrating video editing, motion graphics, animated typography, branded transitions, pacing, layout sensitivity and polished final delivery.</p><p>Experience producing content for corporate communications, social media, campaigns, internal communication, telecom, technology, agency, media or fast-paced brand environments.</p><p>Proven ability to work with brand guidelines and translate approved creative direction into consistent, publication-ready video assets.</p><p>Experience working remotely with cross-functional stakeholders, tight timelines, consolidated feedback and multiple recurring deliverables.</p><p>High attention to detail and strong sense of visual quality control.</p><p>Fast, practical and deadline-driven production mindset.</p><p>Ability to work with minimal supervision once the brief and assets are clear.</p><p>Strong collaboration with MarCom, design and content stakeholders.</p><p>Ability to receive feedback professionally and implement revisions efficiently.</p><p>Confidentiality, reliability and discretion when handling internal or unpublished Telecel material.</p><p>Organized file management and disciplined version control.</p><p></p></section>

ROLE PURPOSE <br> <br>The Motion Graphics & Video Production Specialist is responsible for producing high-quality video edits, 2D/3D animations, motion graphics and final video assets for Telecel MarCom. The role transforms approved briefs, scripts, copy, design frames and brand assets into polished outputs for corporate communications, internal reporting, social media, campaign activations and entity-level content support. <br> <br>RELEVANCE TO TELECEL <br> <br>This role supports Telecel’s need for a stronger, faster and more consistent visual communication engine across Group and Global workstreams. It contributes to brand consistency, executive-ready internal communication, social media visibility, campaign quality, and the premium expression of Telecel’s positioning as an African-rooted, international telecom and digital connectivity group built around Connecting Energies. <br> <br>KEY RESPONSIBILITIES <br> <br>• Produce and finalize video edits, animated posts, motion graphics, social videos, campaign assets, greetings, internal communication videos and recurring content formats in line with MarCom priorities. <br>• Create 2D/3D animation, animated typography, branded transitions, intro/outro treatments, caption/subtitle treatments, logo animation where required, and clean visual sequencing across video assets. <br>• Edit and structure content into clear, polished and platform-ready video outputs for LinkedIn, Instagram, Facebook, internal channels and other approved communication platforms. <br>• Work from approved scripts, copy, storyboards, design frames, open-layer artwork, photos, footage, logos, flags, icons and other materials provided by MarCom or design support. <br>• Ensure all outputs follow Telecel brand standards, including logo discipline, red recognition, clean hierarchy, strong typography, premium spacing and a modern telecom/technology visual feel. <br>• Support recurring MarCom workstreams, including corporate videos, market/news updates, internal reports, startocode content, Telitravel content, social activations, greetings and ad hoc business needs. <br>• Manage production workflow from first draft to final export, including versioning, consolidated feedback implementation, rendering, file organization and final master/source file handover where requested. <br>• Coordinate closely with the Head of MarCom and relevant MarCom/design focal points to meet deadlines, maintain consistency and avoid fragmented feedback or duplicated production work. <br> <br>REQUIRED QUALIFICATIONS AND EXPERIENCE <br> <br>• Bachelor’s degree, diploma or equivalent professional experience in motion graphics, animation, multimedia design, video production, visual communication, film production or a related field. <br>• Minimum 4 to 5 years of relevant experience in video editing, motion graphics, 2D/3D animation and social media video production. <br>• Strong portfolio demonstrating video editing, motion graphics, animated typography, branded transitions, pacing, layout sensitivity and polished final delivery. <br>• Experience producing content for corporate communications, social media, campaigns, internal communication, telecom, technology, agency, media or fast-paced brand environments. <br>• Proven ability to work with brand guidelines and translate approved creative direction into consistent, publication-ready video assets. <br>• Experience working remotely with cross-functional stakeholders, tight timelines, consolidated feedback and multiple recurring deliverables. <br> <br>BEHAVIORAL COMPETENCIES <br> <br>• High attention to detail and strong sense of visual quality control. <br>• Fast, practical and deadline-driven production mindset. <br>• Ability to work with minimal supervision once the brief and assets are clear. <br>• Strong collaboration with MarCom, design and content stakeholders. <br>• Ability to receive feedback professionally and implement revisions efficiently. <br>• Confidentiality, reliability and discretion when handling internal or unpublished Telecel material. <br>• Organized file management and disciplined version control. <br> <br>BRAND AND QUALITY STANDARDS <br> <br>• All outputs must respect Telecel’s corporate identity and maintain a premium, modern, telecom/technology-led look and feel. <br>• Telecel red should be used as a strong recognition color, supported by white, grey and black. <br>• Logo placement, protected area, safe zones, typography and hierarchy must remain consistent across formats. <br>• Final outputs should avoid generic templates, cluttered layouts, weak transitions or low-standard corporate visuals. <br>• Assets must be sharp, polished, correctly formatted and ready for publication or internal distribution. <br> <br>CONFIDENTIALITY, IP AND FILE HANDLING <br> <br>• All Telecel information, briefs, visuals, internal reports, scripts, data and unpublished content are confidential. <br>• Final approved assets and agreed master/source files produced under the role should be delivered to Telecel as requested for continuity. <br>• No Telecel work may be published, shared, presented in portfolios or disclosed exte

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