وظائف الخليج

Job Description: 3D Front-End Engineer (React Native & WebGL) <br>Role Overview: <br>We are seeking a 3D Front-End Engineer / Creative Technologist to build a responsive, interactive 3D avatar customizer and drill-animation engine for our kid-focused mobile football application. In this role, you will bridge the gap between user experience and 3D graphics, translating assets built by our 3D artist into an interactive mobile experience using React Native and React Three Fiber. <br> <br>Key Responsibilities <br>Avatar Customization Engine: Build a modular system allowing users to swap 3D meshes and textures seamlessly (hair, jerseys, boots, skin tones) via standard React state. <br>Animation State Machine: Program a flexible skeletal animation controller to read .gltf/.glb bone structures, blending football drills (dribbling, passing, shooting) seamlessly. <br> <br>Pipeline Collaboration: Work closely with our 3D artist to establish asset optimization constraints (low poly counts, texture atlasing, bone naming conventions) tailored for mobile WebGL performance. <br> <br>Performance Tuning: Optimize memory management, garbage collection, and render loops to ensure a stable 60 FPS across both iOS and Android platforms <br>. <br>Required Technical Skills <br>Proficient in React Native layout design, state management, and component lifecycles. <br>Strong commercial experience with Three.js and React Three Fiber / @react-three/fiber. <br>Deep understanding of 3D graphics concepts: mesh manipulation, skeletal rigging, bone weight matrices, PBR materials, and lighting arrays. <br>Experience parsing and manipulating GLTF/GLB models dynamically at runtime. <br>Mastery of mobile performance profiling tools (CPU/GPU boundaries, memory leaks, draw call optimization). <br> <br>Nice-to-Have Skills <br>Experience building software or gamified experiences aimed at children. <br>Basic familiarity with 3D modeling tools like Blender to easily audit assets provided by the artist. <br>Knowledge of pre-built avatar ecosystems like Ready Player Me or Mixamo pipelines

The Junior Accountant supports the Finance department in the day-to-day accounting operations of the hotel, including revenue posting, accounts payable/receivable, cash handling reconciliation, and general ledger support. This role requires close coordination with Front Office, F&B outlets, and Purchasing to ensure accurate and timely financial reporting for a 60-room property with all F&B outlets

<p>We are hiring a Cashier for the PM Shift.<br>Location: Corniche El Masra3a<br>Working Hours: 6:00 PM 2:00 AM</p><p><br></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Previous cashier experience preferred</li><li style="font-size: 11px;">Good communication skills</li><li style="font-size: 11px;">Responsible &amp; punctual</li><li style="font-size: 11px;">Ability to work night shifts</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>The Research Assistant will support the collection, organization, validation, and preliminary analysis of quantitative and qualitative information required for projects related to competition policy, consumer protection, market functioning, and the wider work of the Economic Governance and Planning Section. The assignment will contribute to the timely preparation of accurate research materials, databases, background notes, presentations, and other project outputs.</p><p><strong>Background and Objective</strong></p><p>Promoting fair and competitive markets is an important driver of economic efficiency, private-sector development, and consumer welfare. Across the Arab region, markets are being reshaped by regulatory reform, digitalization, cross-border commerce, and changing market conditions. These developments have increased the need for reliable research and well-organized analysis on competition, consumer protection, market functioning, and business regulation. Within this context, ESCWA supports member States in strengthening competition and consumer protection frameworks and developing the institutional, legal, and analytical capacities required for effective policymaking. The Competition and Consumer Policies portfolio within the Economic Governance and Planning Section undertakes regional research, legal and regulatory reviews, market studies, capacity-building activities, and knowledge products, often in collaboration with national authorities and other public institutions. The portfolio also supports regional initiatives that assess policy and regulatory developments, strengthen knowledge-sharing, and facilitate the exchange of experiences and good practices among Arab countries. This includes analytical and capacity-building activities related to competition, consumer protection, the business environment, and market performance, as well as the review and updating of relevant content on the Arab Legislation Portal to ensure that legislative and institutional information remains accurate, accessible, and up to date. This work requires the collection, review, and organization of information from national, regional, and international sources, as well as the preparation of background materials, country information, presentations, tables, and other project outputs. ESCWA therefore seeks to engage an entry-level Research Assistant to provide research, data-collection, documentation, and organizational support to activities related to competition policy, consumer protection, business regulation, and the wider work of the section.</p><p><strong>Duties and Responsibilities</strong></p><p>The Individual Contractor Research Assistant is expected to perform the following tasks:</p><ul><li>Research, extract, consolidate, and organize quantitative and qualitative information from relevant national, regional, and international sources using appropriate research tools and software.</li><li>Assist in reviewing and validating collected data and information for accuracy, completeness, clarity, and consistency, and flag any discrepancies for follow-up by the project team.</li><li>Maintain and update relevant computerized databases, research files, and reference materials to ensure data integrity, accessibility, and proper documentation.</li><li>Support the review and updating of legislative, regulatory, and institutional information available through the Arab Legislation Portal, including the organization and verification of relevant source materials.</li><li>Prepare reports, presentations, tables, graphs, charts, and other visual materials to present research findings and provide clear information to the Project Manager and project team.</li><li>Gather and summarize information from national databases, official websites, libraries, online platforms, ESCWA repositories, and other reliable sources to support ongoing research and project activities.</li><li>Prepare abstracts, summary briefs, background notes, bibliographic descriptions, country information, and supporting materials for inclusion in ESCWA documents, reports, presentations, and publications.</li><li>Contribute to the preparation of research and analytical materials related to competition policy, consumer protection, market functioning and other projects undertaken by the Economic Governance and Planning Section.</li><li>Support the preparation and organization of the Arab Competition Forum and the consumer protection webinar, including background research, participant materials, meeting documentation, and summaries of discussions.</li><li>Coordinate with team members and relevant counterparts, support internal meetings and consultations by preparing materials and taking notes, and perform other related tasks required for the timely implementation of assigned projects.</li></ul><p><strong>Desired Candidate Profile</strong></p>A Bachelor's degree in Economics, Business, or a related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. no experience is required for this assignments. Data collection and analysis skills are required. English and Arabic are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.

<p>A prestigious 5-star hotel in Beirut, Lebanon is seeking an experienced and dynamic Hotel General Manager to lead its operations and drive continued excellence.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Oversee all hotel operations, ensuring exceptional service and guest satisfaction.</li><li>Lead and motivate a diverse team of hospitality professionals.</li><li>Drive revenue growth, profitability, and operational efficiency.</li><li>Ensure compliance with hotel standards, policies, and industry best practices.</li><li>Develop and implement strategic plans to achieve business objectives.</li><li>Build strong relationships with guests, owners, partners, and key stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years of experience as a General Manager in a 5-star hotel.</li><li>Strong leadership and team-management skills.</li><li>Proven experience in hotel operations, revenue management, and business development.</li><li>Excellent communication, decision-making, and problem-solving abilities.</li><li>Strong knowledge of luxury hospitality standards.</li></ul>

<p>Responsible for supervising and guiding a team working on low current systems (CCTV, alarms, access control) and renewable energy projects (solar). Ensures projects are executed safely, efficiently, and in compliance with technical standards while supporting and developing team performance.</p><p>Track progress on projects and manage resources effectively and submit daily report to the project coordinator concerning the projects assigned.</p><p>Provide regular feedback to project coordinator and supervisor to improve performance</p><p>Communicate with clients on site concerning any inquiries and provide supervisors with feedbacks.</p><p>Handle any issues or delays that may arise on-site and find solutions quickly</p><p>Ensure that clients sign the receipt confirming the project has been completed and finalized, and collect payment from clients when applicable.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a technician in low current systems, renewable energy, or both.</p><p>At least 2- 3 years of leadership experience, leading teams in technical projects.</p><p>Strong knowledge of low current systems (CCTV, alarms, access control) and/or solar energy systems.</p><p>Excellent communication skills and the ability to motivate and guide a team.</p><p>Ability to solve problems quickly and make decisions under pressure.</p><p>Strong organizational skills and experience in leading multiple tasks at once.</p><p>Valid driver s license and flexibility to work in different work sites.</p>

<p>This is a full-time, on-site Administrative Assistant role based in Achrafieh. The Administrative Assistant supports daily office and store operations by answering customer calls, Data Entry, Stock Management, and Preparing orders In an Optical field. Responsibilities include scheduling deliveries, organizing records, maintaining office supplies, and staying up to date with products in the inventory. The role also involves assisting management with executive administrative tasks, coordinating internal communication, and ensuring that administrative procedures are followed accurately. The Administrative Assistant collaborates with team members to keep workflows efficient and supports a professional and welcoming atmosphere for customers and staff.</p>

<p>We are looking for a merchandiser with a minimum of 2 years of experience to join our team at ARUBA HINTRAG.</p><p><span style="font-size: 11px;">Minimum of 2 years of experience.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Supervise and train production.</p><p>Create and manage production schedules, set targets, and coordinate with all departments.</p><p>Monitor processes to ensure they meet efficiency and quality standards.</p><p>Troubleshoot issues that arise during production to ensure a smooth workflow.</p><p>Manage inventory levels and coordinate material requirements.</p><p>Monitor the condition of production equipment and coordinate repairs.</p><p>Participate in the implementation and the continual improvement of the quality management system.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li>Advanced computer skills</li></ul>

<p>We're Hiring: Administrative Coordinator with Quality ISO9001 &amp; Recruiting Background</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Coordinate and maintain Quality Management (ISO 9001)documentation and records.</li><li>Support compliance with company standards, audits, inspections, and corrective actions.</li><li>Assist the HR department with recruitment activities, including:</li><ul><li>Coordinating interviews.</li><li>Communicating with candidates.</li><li>Following up on recruitment progress.</li><li>Maintaining recruitment records and documentation.</li></ul><li>Coordinate with different departments to ensure smooth onboarding operations.</li><li>Perform general administrative duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Requirements</b></p><ul><li>Bachelor's degree in Business Administration, Food Science, Quality Management, or a related field.</li><li>Previous experience in Quality Management(ISO 9001).</li><li>Experience coordinating recruitment processes or providing HR administrative support.</li><li>Excellent attention to detail and ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li></ul>

<p><b>General Tasks</b></p><p>1. Purchase Request Management</p><p>Review assigned purchase requests on a daily basis from the Logistics Manager.</p><p>Clarify request details with the requester when necessary.</p><p>Participate in inception meetings for assigned projects when required.</p><p>Verify that the purchase request includes all required documentation and approvals.</p><p>2. Procurement Planning and Compliance</p><p>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules.</p><p>Ensure procurement documentation is complete and properly archived for audit and compliance purposes.</p><p>3. Procurement Execution</p><p>Prepare Requests for Quotation (RFQ) for simple procurement requests.</p><p>Conduct market research and identify potential suppliers using the supplier database and market scanning.</p><p>Obtain official quotations from suppliers.</p><p>Prepare quotation comparison sheets for internal review.</p><p>Draft purchase orders and submit them for validation.</p><p>Follow up with suppliers to obtain order confirmation.</p><p>Track supplier deliveries to ensure adherence to agreed timelines.</p><p>Notify the stock team of expected delivery dates and relevant details.</p><p>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods.</p><p>4. Tender Support</p><p>Receive and record tender submissions from suppliers.</p><p>Assist in organizing tender opening sessions.</p><p>Prepare minutes of meetings and tender evaluation documentation.</p><p>5. Supplier Management and Market Monitoring</p><p>Monitor supplier performance related to delivery timelines and quality of goods or services.</p><p>Identify and register potential new suppliers and update the supplier database.</p><p>7. Fleet Monitoring Support</p><p>Follow up on vehicle tracking and update fleet information in the database.</p><p>Monitor maintenance and repair needs of vehicles and report issues.</p><p>Update fleet and driver records in the fleet database.</p><p>Report anomalies related to vehicle usage or fuel consumption.</p><p>8. Records, Systems and Reporting</p><p>Support inventory monitoring and periodic inventory cycles when required.</p><p>9. Team Contribution and Collaboration</p><p>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities.</p><p>Maintain clear and professional communication with internal departments, project teams, and suppliers.</p><p>Share relevant information with colleagues to facilitate operational efficiency and continuity of work.</p><p>Contribute to problem-solving and continuous improvement initiatives within the logistics team.</p><p>10. General Responsibilities</p><p>Comply with arcenciel policies, procedures, and internal regulations.</p><p>Ensure confidentiality and proper handling of sensitive procurement and supplier information.</p><p>Maintain organized documentation and records related to logistics activities.</p><p>Working Conditions</p><p>Workplace : Office based, Jisr El Bacha Center</p><p>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM.</p><p>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation.</p><p><strong>Desired Candidate Profile</strong></p>Ability to conduct market research and supplier sourcing.<br>Basic knowledge of contract and supplier management processes.<br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting.<br>Strong organizational and time management skills.<br>Ability to manage multiple requests and priorities simultaneously.<br>Attention to detail to ensure accuracy in documentation and procurement processes.<br>Problem-solving skills to address procurement or delivery issues.<br>Strong communication skills for coordination with internal departments and external suppliers.<br>Ability to work effectively within a team environment.<br>Professional integrity and respect for confidentiality.<br>Adaptability and ability to work in a dynamic operational environment.<br>Proactive attitude and willingness to support team objective<br>Bachelor s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience.

<p>Ensure compliance with department policies &amp; procedures. Schedule and dispatch couriers team to complete deliveries and pick-ups. Update couriers schedule and routes. Plan and execute courier route assignments based on workforce availability. Maintain record of mileage, fuel used, repairs made and other delivery-related expense Monitor courier s locations based on the GPS mapping system and assign tasks accordingly. Prepare and update daily work and run schedules. Provide the accounting and sales departments with an updated collection status of some dues and the remittance of FedEx supplies to clients. Arrange for necessary repairs in order to restore service and schedules. Coordinate with couriers to ensure timely response to dispatch requests. Assist couriers with on-road challenges and locating addresses. Develop strong and professional working relationship with couriers. Prepare the inbound manifest data. Check DEX shipments prior to couriers departure from the station. Ensure a proper scanning and labeling of the outbound shipments. Check the status of the packages laying at the warehouse after courier s departure. Act as backup for data entry/ OPS team.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Bachelor Degree in Administration or Logistics _x000D_ _x000D_ Experience : 1- 2 years exp in handing same position</p>

<p>BIT Corp. is Hiring:</p><p>We're looking for an Office Administrator to join our team On-Site in Jdeideh, Lebanon.</p><p>Working Schedule</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree (Business Management, Business Computing, Marketing, HR, or IT).</li><li>2+ years experience in a relevant field.</li><li>Proficiency in MS Office.</li><li>Strong analytical and problem-solving skills.</li></ul>

<p>We're Hiring: Administrative Coordinator with Quality ISO9001 &amp; Recruiting Background</p><p><strong>Desired Candidate Profile</strong></p><b>Requirements</b><br><ul><li>Bachelor's degree in Business Administration, Food Science, Quality Management, or a related field.</li><li>Previous experience in Quality Management(ISO 9001).</li><li>Experience coordinating recruitment processes or providing HR administrative support.</li><li>Excellent attention to detail and ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li></ul>

<p>A leading jewelry brand in Lebanon is seeking Sales Associate for its jewelry store in Zouk Mikael, Keserwan.</p><p>Job Role:</p><ul><li>Greet customers as they arrive at the store / counter and ask them how they would like to be assisted</li><li>Listen to customers requirements closely and provide them with information on available pieces and sets.</li><li>Show customers their desired pieces and provide information such as setting types, stones and cuts.</li><li>Provide customers with information on prices and any associated discounts or deals.</li><li>Assist customers in making decisions to buy jewelry pieces or sets and suggest alternatives.</li><li>Lead customers through the buying process by boxing, wrapping and bagging their purchases</li><li>Provide pricing information according to weight (in cases of gold jewelry) and processing cash and credit card transactions.</li><li>Educate customers about warrantees and guarantees of sold pieces and ensure that all documentation is included with the bagged product</li><li>Arrange window displays on a regular basis and ensure that all displays are properly locked and secured</li><li>Ascertain that all pieces of jewelry are locked up in assigned storage palaces at the end of the day</li><li>Send out thank you notes to customers and keep them in the loop regarding new arrivals</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor graduate or equivalent preferred</li><li>AVAILABLE TO WORK VARIED SHIFTS, INCLUDING WEEKENDS AND HOLIDAYS.</li></ul>

<p>Responsible for ensuring that company projects, installations, products, and operational processes meet the required quality standards and technical specifications. The role includes conducting inspections, monitoring site activities, reviewing documentation, coordinating with engineering and project teams, identifying quality issues, and ensuring corrective actions are implemented. The position supports continuous improvement by maintaining quality procedures, reports, and compliance with company standards.</p><p><b><br></b></p><p><b>MAIN DUTIES AND RESPONSIBILITIES:</b></p><ul><li>Conduct regular quality inspections on sites, projects, installations, and technical works to ensure compliance with approved standards and specifications.</li><li>Monitor installation activities and verify that work is executed according to drawings, technical requirements, and company procedures.</li><li>Perform site visits to check workmanship, materials, safety practices, and overall project quality.</li><li>Review project documents, technical drawings, BOQs, specifications, and inspection requirements.</li><li>Prepare quality inspection reports, site observation reports, and non-conformance reports when required.</li><li>Identify quality issues, document findings, and follow up with responsible teams to implement corrective actions.</li><li>Coordinate with project managers, engineers, technicians, suppliers, and subcontractors to resolve quality-related issues.</li><li>Verify incoming materials, equipment, and products according to specifications before installation or use.</li><li>Perform random checks on completed works, installations, and delivered projects before final handover.</li><li>Ensure that corrective and preventive actions (CAPA) are properly implemented and closed.</li><li>Maintain quality records, inspection checklists, reports, and project documentation.</li><li>Assist in developing and improving quality control procedures, checklists, and internal standards.</li><li>Support engineering and operations teams in improving installation methods and reducing repeated issues.</li><li>Follow up on customer complaints related to technical quality and coordinate solutions with responsible departments.</li><li>Conduct audits on operational processes, warehouses, installations, and service activities when required.</li><li>Ensure compliance with company policies, safety procedures, and technical standards.</li><li>Support project teams during testing, commissioning, and handover stages.</li><li>Coordinate with suppliers and manufacturers regarding technical quality issues and product concerns.</li><li>Assist in preparing quality presentations, reports, and improvement recommendations for management.</li><li>Monitor field teams' performance and provide feedback regarding quality standards.</li><li>Perform any additional quality-related tasks assigned by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering (Electrical, Mechanical, Civil, Industrial) or related technical field.</p><p>Minimum 2 3 years of experience in Quality Control, Site Engineering, Project Coordination, or Technical Inspection.</p><p>Previous experience working in an engineering company, construction company, contracting company, or technical projects is highly preferred.</p><p>Experience with site inspections, installation supervision, and project documentation is an advantage.</p><p>Good understanding of technical drawings, specifications, BOQs, and project requirements.</p><p>Knowledge of quality standards, inspection procedures, and reporting methods.</p><p>Strong attention to detail and ability to identify technical issues.</p><p>Good problem-solving and analytical skills.</p><p>Ability to prepare professional reports and documentation.</p><p>Strong communication skills with engineers, technicians, suppliers, and contractors.</p><p>Ability to work on-site and coordinate with multiple teams.</p><p>Good knowledge of Microsoft Office applications (Excel, Word, PowerPoint).</p><p>Familiarity with ERP, project management, ticketing, or documentation systems is an advantage.</p><p>Fluency in Arabic and English; French is an advantage.</p><p>Ability to work under pressure and manage multiple projects simultaneously.</p>

<p>Account Manager bewe is a fast-growing startup transforming the beauty and wellness industry in Lebanon by connecting customers with salons and beauty businesses through one seamless platform.</p><p>We re looking for an energetic and motivated Account Manager to join our growing team. This is a hands-on, field-based role for someone who enjoys building relationships, meeting people, and being part of a fast-paced startup environment.</p><p><br></p><p><b>What you ll do:</b></p><p><b><br></b></p><ul><li>Manage and maintain strong relationships with our partner salons across Lebanon</li><li>Regularly visit salons to ensure they are satisfied and making the most out of bewe</li><li>Support partners with any questions, issues, or day-to-day needs</li><li>Identify upselling opportunities and introduce additional bewe services and solutions</li><li>Help improve salon engagement, usage, and retention</li><li>Gather partner feedback and work closely with the internal team to continuously improve their experience</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Energetic, proactive, and excited to work in a growing startup</li><li>Strong communication and relationship-building skills</li><li>Comfortable spending significant time in the field and visiting salons across Lebanon</li><li>Commercial mindset with the ability to identify upselling opportunities</li><li>Organized and able to manage multiple accounts effectively</li><li>Must have a car and be able to travel regularly across Lebanon</li></ul><p>If you re excited about joining a growing company and helping shape the future of beauty and wellness in Lebanon, we d love to hear from you.</p>

<p>Develop new business opportunities and maintain strong client relationships. Promote products, prepare quotations, negotiate contracts, and achieve sales targets. Provide after-sales support and coordinate with internal teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical or Mechanical Engineering (preferred, not mandatory).</li><li>Minimum 3 years' experience in the Power Generation industry.</li><li>Strong knowledge of Diesel &amp; Gas Generators and Solar Power Systems.</li><li>Excellent English communication skills.</li><li>Experience with CRM, quotations, sales reporting, Microsoft Office, and market analysis.</li><li>Strong communication, negotiation, and customer relationship skills.</li><li>Preferred Location: Candidates residing in South Saida</li></ul>

<p>The Sales Representative is responsible for achieving maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling HOLDAL s pharmaceutical products. He/She should also contact and secure new business customers.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Business Administration, or Biochemistry, or Biomedical Engineer.<br>1 to 4 years of experience in sales, preferably within a pharmaceutical industry.<br>Fluent in Arabic and English. French is a plus.<br>Proficient in Microsoft Office.<br>Excellent negotiation and selling skills.<br>A team player with excellent communication and interpersonal skills.<br>Learning-oriented, with a drive to always enhance their knowledge and skills.<br>Well-developed organizational and time management skills.</p>

<p>About RAY: RAY Labs is a Property Technology (PropTech) company focused on addressing the pain points related to property and community management. Our core product is a web and mobile SaaS platform, offering dynamic features that help property managers provide seamless efficient solutions for their stakeholders. It is also a one-stop destination for managing operations, payments, services, communications and communities.</p><p><b><br></b></p><p><b>About the role: You will be responsible for:</b></p><ul><li>Customer Onboarding &amp; Training Guide new customers through the full setup of their domain, configuring features based on their operational needs, and delivering hands-on training in both English and Arabic.</li><li>Customer Support &amp; Issue Resolution Handle client support tickets, investigate and reproduce reported issues on our dev environment, escalate confirmed bugs or feature requests to the relevant team via Jira, and keep clients updated until resolution.</li><li>Domain Population Upon signing a new client, understand their requirements and populate and configure their platform domain with the relevant features, spaces, and configurations tailored to their property type.</li><li>Customer Health Monitoring Track platform utilization and engagement</li><li>Database Management Maintain and update internal databases with accurate client information.</li><li>Client Relationship Management Act as a day-to-day point of contact for client accounts, and collect feedback on product features, pain points, and overall satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Marketing, Computer Science, or a related field.</li><li>1 2 years of relevant experience in Customer Success, Customer Support, Account Management, or a similar client-facing role.</li><li>Strong organizational and multitasking skills.</li><li>Excellent attention to detail and problem-solving abilities.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Excellent English and Arabic, both written and verbal.</li><li>Ability to work independently, take ownership, and manage tasks with limited supervision.</li><li>Familiarity with CRM software and/or ticketing tools is an advantage.</li><li>Strong time management skills and ability to meet deadlines.</li></ul>