وظائف ذوي الاحتياجات الخاصة في لبنان

<p>Titan Technologies SAL is seeking a reliable, organized, and detail-oriented Warehouse Assistant to support the daily operations of the warehouse. The successful candidate will assist in inventory control, order processing, delivery coordination, and administrative warehouse tasks while ensuring accuracy and efficiency in all activities. Experience with the Dolphin ERP System is considered a strong advantage.</p><p>Key Responsibilities:</p><ul><li>Prepare customer invoices and process purchase entries accurately.</li><li>Receive incoming goods, verify quantities and documentation, and update inventory records.</li><li>Review and verify orders prepared by other team members to ensure accuracy before dispatch.</li><li>Coordinate and schedule daily delivery routes for drivers to ensure efficient distribution.</li><li>Monitor and track customer orders to ensure timely and accurate deliveries.</li><li>Assist in periodic inventory counts and annual stock-taking activities.</li><li>Maintain and update warehouse records and internal databases, including vendor information, order details, quantities, pricing, and discounts.</li><li>Coordinate with local suppliers regarding deliveries, shortages, returns, and order-related issues.</li><li>Support warehouse colleagues with operational and administrative tasks and provide coverage during staff absences when required.</li><li>Ensure warehouse documentation is complete, accurate, and properly filed.</li><li>Comply with company policies, warehouse procedures, and health and safety standards.</li><li>Contribute to maintaining a clean, organized, and productive warehouse environment.</li></ul><p>Qualifications:</p><ul><li>Previous experience in a warehouse, logistics, inventory control, or supply chain environment.</li><li>Strong attention to detail with excellent organizational and time management skills.</li><li>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</li><li>Good communication and interpersonal skills.</li><li>Team-oriented with the ability to work independently when required.</li><li>Problem-solving mindset with a proactive approach to daily operations.</li></ul><p>Education &amp; Technical Requirements</p><ul><li>High school diploma or equivalent (required).</li><li>Proficiency in Microsoft Office, particularly Microsoft Excel.</li><li>Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage.</li><li>Basic computer literacy and data entry skills.</li></ul><p>Preferred Skills</p><ul><li>Knowledge of inventory management and warehouse operations.</li><li>Ability to work under pressure while maintaining accuracy.</li><li>Strong sense of responsibility, reliability, and accountability.</li><li>Flexibility to support operational requirements when needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a warehouse, logistics, inventory control, or supply chain environment.</p><p>Strong attention to detail with excellent organizational and time management skills.</p><p>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</p><p>Good communication and interpersonal skills.</p><p>Team-oriented with the ability to work independently when required.</p><p>Problem-solving mindset with a proactive approach to daily operations.</p><p>High school diploma or equivalent (required).</p><p>Proficiency in Microsoft Office, particularly Microsoft Excel.</p><p>Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage.</p><p>Basic computer literacy and data entry skills.</p><p>Knowledge of inventory management and warehouse operations.</p><p>Ability to work under pressure while maintaining accuracy.</p><p>Strong sense of responsibility, reliability, and accountability.</p><p>Flexibility to support operational requirements when needed.</p>

About the Company <br> <br>A building services engineering firm specializing in mechanical, electrical, and plumbing (MEP) solutions for a range of construction and development projects. <br> <br>We focus on delivering efficient, compliant, and cost-effective designs that support safe and sustainable buildings. Our project teams collaborate closely with clients, architects, and contractors to integrate MEP systems seamlessly into overall project plans. <br> <br>SPAZI SAL values precision, technical excellence, and clear communication throughout the project lifecycle, and offers strong opportunities for professional growth. <br> <br>Role Description <br> <br>We are seeking a mid-level Mechanical Engineer to take ownership of the design, coordination, and delivery of HVAC (air conditioning and heating) and domestic hot water systems across our building projects. This is a contract, on-site role based in Beirut Governorate, Lebanon. <br> <br>The engineer will be responsible for producing mechanical designs and drawings, performing load calculations and equipment selection, and coordinating with the broader MEP and construction teams to ensure systems are integrated correctly and installed to specification. This role carries more autonomy than an entry-level position — you will be expected to manage your own design deliverables, review contractor submittals, and support junior engineers where needed. <br> <br>Key Responsibilities <br> <br>- Design and size air conditioning, heating, ventilation, and domestic hot water systems in line with project requirements and applicable codes. <br>- Perform heating and cooling load calculations, equipment selection, ductwork and pipe sizing, and prepare associated schedules. <br>- Produce and review mechanical drawings and technical documentation using CAD/BIM tools. <br>- Coordinate mechanical systems with electrical, plumbing, and architectural disciplines to resolve clashes and ensure integrated design. <br>- Review shop drawings, material submittals, and contractor documentation for compliance with the approved design. <br>- Attend site visits and inspections to verify installations follow approved plans and quality standards. <br>- Track technical issues, maintain project records, and contribute to reports and presentations for clients and internal teams. <br> <br>Qualifications <br> <br>- Bachelor's degree in Mechanical Engineering (or a closely related discipline) from an accredited institution. <br>- 3–5 years of relevant experience in mechanical/HVAC design or building services engineering. <br>- Solid working knowledge of HVAC and domestic hot water system design, including load calculations, equipment selection, and system sizing performed independently. <br>- Proficiency in reading and producing engineering drawings, schematics, and technical specifications; hands-on experience with AutoCAD and/or Revit required. <br>- Familiarity with relevant mechanical building codes, standards, and safety regulations, with an interest in energy efficiency and sustainable design. <br>- Strong analytical and problem-solving skills, with attention to detail and the ability to manage multiple tasks and deadlines in a fast-paced project environment. <br>- Clear written and verbal communication skills, and the ability to collaborate professionally with engineers, contractors, and other stakeholders. <br>- Willingness to work on-site and participate in site inspections and construction coordination

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICALWORK</p><p>Under the supervision of the Senior Project Officer and the Director General of the Directorate of Municipalities and local authorities in Lebanon, the consultant will be responsible for:</p><ul><li>Organizing the files of each municipal police applying for the ID and follow up on missing documentation.</li><li>Coordinating with the ISF for each candidate s criminal record file.</li><li>Data entry of each municipal police file into the MOIM database</li><li>Follow up on the printing and dissemination of Municipal police IDs with relevant authorities.</li><li>Flagging and troubleshooting issues pertaining technical issues with the MOIM database</li></ul><p>EXPECTED OUTPUTS AND DELIVERABLES</p><p>The consultant is expected to complete the above tasks and activities, noting that the total duration should not exceed 6 month without exceeding 8 working days per month.</p><p>INSTITUTIONAL ARRANGEMENTS</p><p>The consultant will work under the overall guidance of the Governance and Rule of Law Chief Technical Advisor/ Project Officer. The title rights, copyrights and all other rights whatsoever nature in any material produced under the provisions of this TOR will be vested exclusively in UNDP. UNDP has full ownership of the activity and of its final product. Thus, any public mention (including through social media) about the activity should state clearly that ownership. In addition, any public appearance related to the activity should be coordinated and approved by UNDP. UNDP will be responsible for providing the contractor with all necessary materials related to the project in a timely, thorough, and transparent manner. UNDP will be also responsible for providing clarifications and facilitation of work. The consultant shall rely on his/her own means of communication and shall commute from/to place of residence to duty station at his own expense.</p><p>DURATION OF WORK</p><p>The assigned duration for this consultancy is six months with 8 working days per month. The mission is expected to commence immediately and to be completed by 30 January 2027, the latest. The time needed to review/ comment/ approve deliverables and outputs is (5) five working days.</p><p>DUTY STATION</p><p>The assignment is based at the DGLAC in Beirut with occasional meetings at UNDP offices if need be.</p><p>STANDARD MINIMUM QUALIFICATIONS</p><ul><li>Education A High-School degree is required</li><li>At least 2 years of relevant experience in working with the Ministry of Interior and Municipalities, Internal security forces and municipalities</li><li>Language: Fluency in Arabic and English.</li></ul><p>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment .</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A High-School degree is required</li><li>At least 2 years of relevant experience in working with the Ministry of Interior and Municipalities, Internal security forces and municipalities</li><li>Language: Fluency in Arabic and English.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.</p><p>Duties and Responsibilities</p><ul><li>Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.</li><li>Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.</li><li>Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.</li><li>Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.</li><li>Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.</li><li>Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.</li><li>Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.</li><li>Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.</li><li>Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.</li><li>Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.</li><li>Flag critical stock situations to the Cables Sales Manager for timely escalation and action.</li><li>Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.</li><li>Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.</li><li>Follow up on overdue client balances and payment terms in coordination with the Finance department.</li><li>Cooperate with internal departments to ensure smooth operations and client satisfaction.</li><li>Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.</li><li>Perform any other related duties as assigned by management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Sales, Business Administration, or a related field</li><li>Minimum 2 years of experience in cable sales, electrical product sales, or B2B sales.</li><li>Hands-on experience with quotation preparation, pricing, and stock coordination is required.</li><li>Solid knowledge of cable products and electrical distribution systems.</li><li>Strong sales, negotiation, and customer relationship management skills.</li><li>Ability to prepare accurate quotations and manage order follow-up efficiently.</li><li>Proficiency in Microsoft Office, ERP systems, and CRM tools.</li><li>Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.</li><li>Clear communicator with the ability to coordinate across departments and escalate issues appropriately.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>The opportunity </strong> </p> <p> <strong> </strong> </p> <p>To support the significant growth of our Technology Risk service in MENA, EY is looking to hire highly qualified resources. Specifically, as part of this job posting, we are looking for a Senior Consultant. Working across many different industries, this role will be responsible for executing and leading IT and cybersecurity projects. It is all about listening to our clients, asking the better questions, and supporting them in areas where there are no off-the-shelf solutions.</p> <p> </p> <p> <strong>Your key responsibilities </strong> </p> <p> <strong> </strong> </p> <p>A large part of the role will be engagement delivery and EY will expect the candidates to lead and deliver engagements with very minimal supervision. EY also expects the candidates to support executives in development of proposals, presentations and other business development activities. The candidate will be responsible for the delivery and quality of the final reports to EY's clients. </p> <p>An existing track record of successful engagement delivery in Technology Risk is expected of all candidates for this role. A Big 4 background or comparable consulting experience is highly advantageous. A broad background across IT and Cybersecurity is expected with specific experience in the following areas:</p> <ul> <li>Expertise in Risk and Governance Frameworks, including IT governance frameworks (e.g., COBIT, ITIL, NIST), ISO 27001 standards, information security principles, policy development, and risk assessment.</li> <li>Proficiency in IT Systems Audit, encompassing planning, execution, audit methodologies, complex IT environment evaluation, control weakness identification, and effective communication of findings.</li> <li>Comprehensive knowledge of internal controls over financial reporting (ICFR), covering ITGCs, ITACs, SOX requirements, supporting financial audits with IT expertise, and strong liaison skills with financial auditors.</li> <li>Good understanding around the application systems such as SAP, Oracle, Microsoft Dynamics and operating systems and databases.</li> <li>Strong understanding of Business Continuity Planning (BCP), including BCP/DRP principles, business impact analyses, recovery strategy development, and plan testing.</li> <li>Strong understanding of cybersecurity fundamentals, including common threats, vulnerabilities, basic principles, and contributions to cybersecurity discussions.</li> <li>General Skills: Excellent analytical, problem-solving, communication, presentation, project management, organizational, leadership, client service, and business development skills.</li> </ul> <p> </p> <p> <strong>Skills and attributes for success </strong> </p> <p> </p> <ul> <li>Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or in a related field.</li> <li>Relevant professional certifications (e.g., CISA, CISSP, CISM, ISO 27001 Lead Auditor) are preferred.</li> <li>Minimum of 3 to 5 years of experience in IT audit, information security, or related fields.</li> <li>Strong knowledge of ITGC/ITAC, information security frameworks, and cybersecurity best practices.</li> <li>Excellent analytical, problem-solving, and communication skills.</li> <li>Ability to work independently and collaboratively within a team environment.</li> </ul> <p> </p> <p><br></p> <p> <strong> </strong> </p> <p> <strong> </strong> </p></div></section>

<p>Department: Graduate Council Grade: Above Grade 12 Basic Functions: Responsible esponsible for optimizing graduate student recruitment and admission related processes and modules on Slate by Technolutions. This role combines technical system management with data-driven enrollment strategy, ensuring an efficient applicant experience while maximizing conversion rates across the admissions funnel. 1. Duties Performed: Oversees applicant lifecycle management from inquiry through enrollment (including record management, document processing, and credential verification), identifying gaps bottlenecks, and implement data-driven improvements after securing the needed approvals. Optimizes graduate CRM processes and configurations within the Slate platform in compliance with applicable policies and requirements (including building and maintaining application forms and portals, configuring reader workflows, developing and maintaining queries and reporting dashboards, building marketing communication campaigns and events to support outreach initiatives) in collaboration with the relevant stakeholders. Translates business requirements into system solutions by converting operational needs into functional CRM configurations and enhancements. Contributes to integrations and data flow with the (Banner) Student Information System and other platforms. Ensures data integrity and system accuracy through validation, data cleanup, and continuous monitoring. Analyzes data, metrics, and trends. Helps structure diverse applicant data into meaningful segments and uses these insights to support targeting, outreach, and admissions strategies. Executes and optimizes multi-channel communication campaigns, communications with applicants and staff, messaging and automated workflows by leveraging testing, analytics, and performance assessments. Oversees reporting and analytics efforts by developing dashboards and reports to support data-informed recruitment and admissions decision-making by faculties and planning. Evaluates system performance and recommends enhancements by troubleshooting, enforcing change control, and maintaining configuration best practices. Trains and supports users on CRM tools and best practices while promoting adoption. Performs other related duties as requested. 2. Work Contacts: Regular contacts with staff in the Graduate Council, Faculties/ Schools, AUB Online, Dubai Academic and Executive Hub, the Offices of Admissions and Financial Aid, and the Office of IT. 3. Independence of Operation: Reports to the Director of the Graduate Council. 4. Supervisory Responsibility: None. 5. Physical Effort: Minimal. 6. Work Conditions: Clean and pleasant.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements:</strong> Bachelor s Degree in Computer Science, Computer Engineering, or related field. Master s Degree is preferred. Five years of relevant work experience such as in student enrolment, preferably in higher education settings. Knowledge of CRM systems, database operations (Banner Student Information System), Microsoft Office applications, Oracle, SQL, HTML/CSS, PowerBi, Python, and Java. Familiarity with Application Programming Interfaces (APIs) or system integrations. Experience with reporting tools and data visualization. Strong interpersonal, data analysis and presentation skills. Ability to deliver quality customer service to diverse stakeholders with high sense of accountability. Ability to communicate effectively both verbally and in writing in English. Prioritizes and multitasks effectively with attention to detail, teamwork, flexibility and positive disposition. Ability to handle sensitive information with discretion and confidentiality. Experience with Slate by Technolutions is a plus. Focus on Process optimization is a plus.</p>

Job Purpose <br>The Junior Accountant will support the Finance Department in day-to-day accounting operations, <br>including accounts payable, accounts receivable, general ledger reconciliation, bank reconciliation, <br>expense processing, and financial reporting. The role assists in preparing accurate financial records <br>and supporting month-end and year-end closing processes while ensuring compliance with Lebanese <br>accounting standards and internal controls. <br>Key Responsibilities <br>1. Accounts Payable & Expense Processing <br>• Process and record vendor invoices and purchase orders into the accounting system. <br>• Verify invoice accuracy, coding, and supporting documentation before payment. <br>• Prepare payment schedules and assist with processing payments to vendors. <br>• Maintain vendor files and vendor master data. <br>• Follow up on outstanding vendor invoices and discrepancies. <br>• Process expense reports and reimbursements from employees. <br>• Reconcile supplier statements and resolve discrepancies. <br>2. Accounts Receivable & Collections <br>• Record customer invoices and revenue transactions in the accounting system. <br>• Monitor accounts receivable aging and follow up on overdue invoices. <br>• Prepare customer statements and send payment reminders. <br>• Process customer payments and apply receipts to appropriate invoices. <br>• Coordinate with Sales and clients on billing inquiries and discrepancies. <br>• Maintain accurate customer master data and contracts. <br>• Support credit management and collections procedures. <br>3. General Ledger & Bank Reconciliation <br>• Post daily transactions to the general ledger. <br>• Reconcile bank statements with company bank accounts on a monthly basis. <br>• Identify and resolve reconciling items and timing differences. <br>• Monitor and record inter-company transactions and transfers. <br>• Prepare and document journal entries for period-end adjustments. <br>• Support the Finance Manager with account reconciliations. <br>4. Payroll Support & NSSF Processing <br>• Assist with payroll processing and validation of employee data. <br>• Support NSSF and tax deduction calculations and documentation. <br>• Maintain payroll records and supporting documentation. <br>• Process employee reimbursements and benefits. <br>• Coordinate with HR on payroll-related inquiries. <br>5. Month-End & Year-End Support <br>• Assist with month-end account reconciliations and closing checklists. <br>• Prepare supporting schedules and documentation for financial statements. <br>• Support the preparation of financial reports and management reports. <br>• Assist with audit preparation and coordinate with external auditors. <br>• Maintain organized closing documentation and records. <br>6. Record Keeping & Compliance <br>• Maintain organized filing systems for invoices, receipts, and supporting documents. <br>• Ensure accurate and timely record-keeping of all transactions. <br>• Support compliance with Lebanese accounting standards and internal controls. <br>• Assist with audit and government reporting requirements. <br>• Maintain confidentiality of financial and company information. <br>Key Requirements <br>• Bachelor's degree in Accounting, Finance, Business Administration, or a related field. <br>• 1–3 years of experience in accounting, finance, or a similar role. <br>• Knowledge of Lebanese accounting standards and practices. <br>• Proficiency in MS Excel, Outlook, and accounting software (experience with accounting <br>systems preferred). <br>• Strong attention to detail and accuracy in financial record-keeping. <br>• Excellent organizational and time-management skills. <br>• Ability to meet deadlines and handle multiple tasks simultaneously. <br>• Understanding of basic accounting principles and financial reporting. <br> <br>Please send your cv to 76-597894 (Priority to candidates living near Keserwan and Maten)

Job Description: Project Architect – Liberia <br> <br>Contract: Three months, fixed-term <br>Location: Liberia; candidates currently based in Liberia are preferred <br>Reports to: Project Manager / Head of Design <br>Project: [Insert project name and location] <br>Start date: [Insert date] <br> <br>Role overview <br> <br>[1] is seeking an experienced and practical Project Architect to support a three-month construction and design assignment in Liberia. The role will focus on design development, construction documentation, shop drawings, as-built drawings, site coordination, and project close-out. <br>The preferred candidate will already be in Liberia and available to start at short notice. Candidates outside Liberia may be considered if they can mobilize immediately and remain available for the full contract. <br> <br>Key responsibilities <br> <br>• <br>Develop and update architectural plans, elevations, sections, details, schedules, and construction drawings. <br> <br>• <br>Review the project brief, existing drawings, specifications, site conditions, and design changes. <br> <br>• <br>Prepare, coordinate, and review architectural shop drawings for doors, windows, ceilings, partitions, joinery, finishes, stairs, façades, and related works. <br> <br>• <br>Coordinate architectural drawings with structural, civil, mechanical, electrical, plumbing, and specialist works. <br> <br>• <br>Verify site conditions and measurements, record construction changes, and prepare accurate progressive and final as-built drawings. <br> <br>• <br>Attend site inspections and coordination meetings and respond to technical queries. <br> <br>• <br>Check architectural works against approved drawings, specifications, materials, and workmanship requirements. <br> <br>• <br>Maintain drawing registers, revision logs, technical queries, site notes, and the final handover package. <br> <br>• <br>Support the Project Manager, client, consultant, contractor, subcontractors, and suppliers in resolving design and construction issues. <br> <br>Qualifications and experience <br> <br>• <br>Bachelor’s degree in Architecture or an equivalent recognized qualification. <br> <br>• <br>Minimum five years of relevant architectural experience, preferably on building, commercial, institutional, residential, hospitality, or mixed-use projects. <br> <br>• <br>Demonstrated experience with design development, construction drawings, shop drawings, as-built documentation, and active construction sites. <br> <br>• <br>Strong AutoCAD skills. Revit, BIM coordination, SketchUp, or similar software is an advantage. <br> <br>• <br>Good understanding of construction materials, finishes, detailing, site measurement, and document control. <br> <br>• <br>Ability to work independently, coordinate multiple disciplines, communicate clearly, and deliver accurate work under tight deadlines. <br> <br>• <br>Professional registration or eligibility for registration is preferred, subject to applicable Liberian and project requirements. <br> <br>Contract and application <br> <br>The successful candidate will work primarily from the project site or designated project office in Liberia, with travel within Liberia if required. Remuneration will be agreed based on experience. Applicants should state their expected monthly rate or total fee, availability, current location, and ability to work in Liberia. <br> <br>Please submit a CV, short cover letter, portfolio or relevant work samples, qualifications, and two professional references to [insert email address] by [insert closing date]. Use the subject line: Application – Project Architect, Liberia. <br> <br>Short advertisement <br> <br>Project Architect – Liberia | Three-Month Contract

We are looking for a creative, organized, and digitally savvy Social Media & Content Executive to manage our day-to-day social media presence and oversee the delivery of engaging, high-quality content. <br> <br>This role combines social media management and content creation, with responsibility for coordinating our external social media agency while also being hands-on with photography, video, Reels, copywriting, and content production. The ideal candidate has a strong understanding of social media trends, excellent attention to detail, and the ability to translate the brand's identity into compelling digital content. <br> <br>Key Responsibilities <br> <br>Social Media & Agency Management <br> <br>Manage and coordinate the external social media agency to ensure timely and high-quality delivery of content. <br>Act as the main point of contact between the company and the agency. <br>Provide clear briefs, feedback, and direction to ensure content aligns with the brand's objectives and communication strategy. <br>Review and approve social media content before publication. <br>Ensure consistency in brand tone, visual identity, messaging, and overall digital presence. <br>Stay up to date with social media trends, platform updates, and emerging content formats. <br> <br>Content Planning & Creation <br> <br>Develop and maintain the monthly social media content calendar in coordination with the agency and internal teams. <br>Plan and create engaging photo and video content for social media platforms. <br>Produce and edit short-form video content, including Reels, Stories, and other social-first formats. <br>Participate in and coordinate content shoots, including planning concepts, locations, props, and shot lists where required. <br>Edit photos and videos to a high standard while maintaining brand consistency. <br>Source and coordinate relevant visual assets and content when needed. <br> <br>Copywriting & Content Quality <br> <br>Write, edit, and proofread captions, social media copy, and other digital content. <br>Ensure all content is clear, engaging, grammatically correct, and aligned with the brand's tone of voice. <br>Adapt messaging and content formats according to the platform and target audience. <br>Ensure all published content meets brand and quality standards. <br> <br>Influencer & Campaign Coordination <br> <br>Coordinate with influencers, creators, photographers, videographers, and other external partners. <br>Support the planning and execution of social media campaigns and activations. <br>Coordinate campaign timelines, deliverables, content requirements, and approvals. <br>Ensure influencer and campaign content aligns with the brand's visual and communication guidelines. <br> <br>Performance Monitoring & Reporting <br> <br>Monitor social media performance, audience engagement, reach, and content results. <br>Track key social media metrics and identify trends and opportunities for improvement. <br>Prepare regular social media performance reports and present key insights to management. <br>Work closely with the Marketing and Sales teams to ensure social media activity supports wider business objectives. <br>Use performance insights to improve future content and social media strategies. <br>Collaboration <br> <br>The Social Media & Content Executive will work closely with: <br> <br>Marketing <br>Sales <br>External social media agency <br>Influencers and content creators <br>Photographers and videographers <br>Other internal and external partners

<p>We are looking for a creative, organized, and digitally savvy Social Media &amp; Content Executive to manage our day-to-day social media presence and oversee the delivery of engaging, high-quality content.</p><p>This role combines social media management and content creation, with responsibility for coordinating our external social media agency while also being hands-on with photography, video, Reels, copywriting, and content production. The ideal candidate has a strong understanding of social media trends, excellent attention to detail, and the ability to translate the brand's identity into compelling digital content.</p><p><strong>Key Responsibilities</strong></p><p><strong>Social Media &amp; Agency Management</strong></p><ul><li>Manage and coordinate the external social media agency to ensure timely and high-quality delivery of content.</li><li>Act as the main point of contact between the company and the agency.</li><li>Provide clear briefs, feedback, and direction to ensure content aligns with the brand's objectives and communication strategy.</li><li>Review and approve social media content before publication.</li><li>Ensure consistency in brand tone, visual identity, messaging, and overall digital presence.</li><li>Stay up to date with social media trends, platform updates, and emerging content formats.</li></ul><p><strong>Content Planning &amp; Creation</strong></p><ul><li>Develop and maintain the monthly social media content calendar in coordination with the agency and internal teams.</li><li>Plan and create engaging photo and video content for social media platforms.</li><li>Produce and edit short-form video content, including Reels, Stories, and other social-first formats.</li><li>Participate in and coordinate content shoots, including planning concepts, locations, props, and shot lists where required.</li><li>Edit photos and videos to a high standard while maintaining brand consistency.</li><li>Source and coordinate relevant visual assets and content when needed.</li></ul><p><strong>Copywriting &amp; Content Quality</strong></p><ul><li>Write, edit, and proofread captions, social media copy, and other digital content.</li><li>Ensure all content is clear, engaging, grammatically correct, and aligned with the brand's tone of voice.</li><li>Adapt messaging and content formats according to the platform and target audience.</li><li>Ensure all published content meets brand and quality standards.</li></ul><p><strong>Influencer &amp; Campaign Coordination</strong></p><ul><li>Coordinate with influencers, creators, photographers, videographers, and other external partners.</li><li>Support the planning and execution of social media campaigns and activations.</li><li>Coordinate campaign timelines, deliverables, content requirements, and approvals.</li><li>Ensure influencer and campaign content aligns with the brand's visual and communication guidelines.</li></ul><p><strong>Performance Monitoring &amp; Reporting</strong></p><ul><li>Monitor social media performance, audience engagement, reach, and content results.</li><li>Track key social media metrics and identify trends and opportunities for improvement.</li><li>Prepare regular social media performance reports and present key insights to management.</li><li>Work closely with the Marketing and Sales teams to ensure social media activity supports wider business objectives.</li><li>Use performance insights to improve future content and social media strategies.</li></ul><p><strong>Collaboration</strong></p><p>The Social Media &amp; Content Executive will work closely with:</p><ul><li>Marketing</li><li>Sales</li><li>External social media agency</li><li>Influencers and content creators</li><li>Photographers and videographers</li><li>Other internal and external partners</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>

We are looking for a creative, organized, and digitally savvy Social Media & Content Executive to manage our day-to-day social media presence and oversee the delivery of engaging, high-quality content. <br> <br>This role combines social media management and content creation, with responsibility for coordinating our external social media agency while also being hands-on with photography, video, Reels, copywriting, and content production. The ideal candidate has a strong understanding of social media trends, excellent attention to detail, and the ability to translate the brand's identity into compelling digital content. <br> <br>Key Responsibilities <br> <br>Social Media & Agency Management <br> <br>Manage and coordinate the external social media agency to ensure timely and high-quality delivery of content. <br>Act as the main point of contact between the company and the agency. <br>Provide clear briefs, feedback, and direction to ensure content aligns with the brand's objectives and communication strategy. <br>Review and approve social media content before publication. <br>Ensure consistency in brand tone, visual identity, messaging, and overall digital presence. <br>Stay up to date with social media trends, platform updates, and emerging content formats. <br> <br>Content Planning & Creation <br> <br>Develop and maintain the monthly social media content calendar in coordination with the agency and internal teams. <br>Plan and create engaging photo and video content for social media platforms. <br>Produce and edit short-form video content, including Reels, Stories, and other social-first formats. <br>Participate in and coordinate content shoots, including planning concepts, locations, props, and shot lists where required. <br>Edit photos and videos to a high standard while maintaining brand consistency. <br>Source and coordinate relevant visual assets and content when needed. <br> <br>Copywriting & Content Quality <br> <br>Write, edit, and proofread captions, social media copy, and other digital content. <br>Ensure all content is clear, engaging, grammatically correct, and aligned with the brand's tone of voice. <br>Adapt messaging and content formats according to the platform and target audience. <br>Ensure all published content meets brand and quality standards. <br> <br>Influencer & Campaign Coordination <br> <br>Coordinate with influencers, creators, photographers, videographers, and other external partners. <br>Support the planning and execution of social media campaigns and activations. <br>Coordinate campaign timelines, deliverables, content requirements, and approvals. <br>Ensure influencer and campaign content aligns with the brand's visual and communication guidelines. <br> <br>Performance Monitoring & Reporting <br> <br>Monitor social media performance, audience engagement, reach, and content results. <br>Track key social media metrics and identify trends and opportunities for improvement. <br>Prepare regular social media performance reports and present key insights to management. <br>Work closely with the Marketing and Sales teams to ensure social media activity supports wider business objectives. <br>Use performance insights to improve future content and social media strategies. <br>Collaboration <br> <br>The Social Media & Content Executive will work closely with: <br> <br>Marketing <br>Sales <br>External social media agency <br>Influencers and content creators <br>Photographers and videographers <br>Other internal and external partners

Company Description MATTA Gallery is a leading furniture brand in Lebanon with over 75 years of experience in residential and commercial furnishings. The company is known for its commitment to quality, innovative design, and customer satisfaction, offering a wide range of timeless and modern pieces. MATTA operates five showrooms in Dekwaneh, Antelias, Hazmieh, Ajaltoun, and an exclusive outlet in Jal Dib, making it easily accessible to customers across the region. Team members at MATTA contribute to creating stylish, comfortable spaces for clients while upholding a strong legacy of service and design excellence. <br>Role Description <br>This is a full-time, on-site Customer Service Representative role based in Dekwaneh. The Customer Service Representative will handle customer inquiries and complaints, process phone and online orders, and provide customers with accurate information and assistance throughout the online purchasing and after purchasing experience. <br>The role includes coordinating with the Sales, Warehouse, and other relevant teams to ensure orders and customer requests are handled efficiently. The Customer Service Representative will also process exchanges and returns, follow up on customer concerns, and maintain accurate customer delivery records. In addition, the role will support MATTA’s e-commerce activities, including updating product prices and item information on the company website through WordPress, and assisting with day-to-day online order and website-related tasks. <br>Key Responsibilities <br>• Respond to customer inquiries and complaints by phone, email, and online channels. <br>• Provide accurate information regarding products, prices, availability, orders, deliveries, exchanges, and returns. <br>• Process and follow up on phone and online orders. <br>• Coordinate with Sales and Warehouse teams regarding customer orders, deliveries, exchanges, and other customer requests. <br>• Resolve customer concerns professionally and ensure appropriate follow-up until the issue is resolved. <br>• Maintain accurate customer and order information in the company’s customer management or relevant systems. <br>• Update product prices, item information, and other basic content on the company website using WordPress. <br>• Assist with basic e-commerce tasks, including online product and order updates. <br>• Ensure customers receive a smooth, professional, and consistent service experience. <br>• Collaborate with colleagues to maintain MATTA’s customer service and service quality standards. <br>Qualifications <br>• Previous experience in customer service, retail, hospitality, or a similar customer-facing role is preferred. <br>• Strong verbal and written communication skills. <br>• Ability to handle customer complaints and difficult situations professionally and effectively. <br>• Strong organizational skills, attention to detail, and ability to follow up on multiple customer requests. <br>• Basic computer skills and ability to work with customer management, order processing, or point-of-sale systems. <br>• Basic familiarity with WordPress is strongly preferred. <br>• Interest in e-commerce and online customer service is an advantage. <br>• Interest in furniture, interior design, or home décor is an advantage. <br>• Proactive, reliable, solution-oriented, and able to work effectively as part of a team

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p>&nbsp;</p><p>The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.</p><p>&nbsp;</p><p><b>Duties and Responsibilities</b></p><p>&nbsp;</p><p>• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.</p><p>• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.</p><p>• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.</p><p>• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.</p><p>• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.</p><p>• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.</p><p>• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.</p><p>• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.</p><p>• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.</p><p>• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.</p><p>• Flag critical stock situations to the Cables Sales Manager for timely escalation and action.</p><p>• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.</p><p>• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.</p><p>• Follow up on overdue client balances and payment terms in coordination with the Finance department.</p><p>• Cooperate with internal departments to ensure smooth operations and client satisfaction.</p><p>• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.</p><p>• Perform any other related duties as assigned by management.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor's degree in Sales, Business Administration, or a related field</p><p>• Minimum&nbsp;2 years of experience in cable sales, electrical product sales, or B2B sales.</p><p>• Hands-on experience with quotation preparation, pricing, and stock coordination is required.</p><p>• Solid knowledge of cable products and electrical distribution systems.</p><p>• Strong sales, negotiation, and customer relationship management skills.</p><p>• Ability to prepare accurate quotations and manage order follow-up efficiently.</p><p>• Proficiency in Microsoft Office, ERP systems, and CRM tools.</p><p>• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.</p><p>• Clear communicator with the ability to coordinate across departments and escalate issues appropriately.</p><p>&nbsp;</p></div>

<p><br></p><p><strong>Scope of work, responsibilities and description of the proposed analytical work</strong></p><p>Under the overall guidance of the project's Chief Technical Advisor or Project Officer, and in close coordination with the Commission of Reduction of Sentences, the Social Workers will support the Commission across the different governorates, according to the Commission's geographic distribution of files, by assessing prisoners' psycho-social condition to inform sentence-reduction decisions. To achieve this objective, the Consultants are expected to:</p><ul><li>Assess prisoners' files from a psycho-social perspective.</li><li>Draft and submit scientific reports to the Commission to inform its sentence-reduction decisions.</li><li>Provide the necessary scientific opinion regarding the reduction of a prisoner's sentence based on their psycho-social condition.</li><li>Provide expert opinion during deliberations on the impact and relevance of psycho-social factors in specific cases.</li><li>Collaborate with the Commission on any other required tasks.</li></ul><p><strong>Expected outputs and deliverables</strong></p><p>The Consultants are expected to complete the tasks and activities described above and submit bi-monthly progress reports. Each Social Worker must assess a minimum of 20 cases every two months. The reports shall describe progress in assessing inmates' cases and provide disaggregation by type of case, gender, age, geographic location, and nationality.</p><p><strong>Institutional arrangements</strong></p><p>The work is expected to start upon contract signature. The Consultant will work under the overall guidance of the designated UNDP focal point, in close coordination with the Commission of Reduction of Sentences and its President. The Consultant will rely on their own means of communication and transportation. Transportation and communication costs should be included in the Consultant's financial offer. All title rights, copyrights, and other rights in any material produced under the Terms of Reference will be vested exclusively in UNDP. Any public mention or appearance related to the activity must acknowledge UNDP's ownership and be coordinated with and approved by UNDP. In the event of any delay, the Consultant shall inform UNDP promptly so that decisions and remedial action may be taken. Delays affecting collaborative work or the timely delivery of outputs may lead to termination of the contract. UNDP reserves the right to commission additional inputs, reviews, or revisions as needed to ensure the quality and relevance of the work.</p><p><strong>Duration of work</strong></p><p>The assigned duration for this consultancy is four (4) months, without exceeding five (5) working days per month. The assignment is expected to commence on 2 September 2026 and be completed by 2 January 2027.</p><p><strong>Duty station</strong></p><p>The consultancy shall be home-based, with attendance at meetings at the Commission of Reduction of Sentences' headquarters and visits to prisons as required to assess inmates.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor's degree in Social Work, Social Science, Psychology, or any related field.</li><li>At least five (5) years of professional experience in the psycho-social field, as a Social Worker or in a related field.</li><li>Knowledge of Arabic is required.</li><li>Knowledge of English and/or French is desirable.</li></ul>

<p>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview We're looking for a Full Stack Developer who's equally comfortable maintaining and extending legacy .NET applications as they are building modern React frontends and cloud-native services. You'll work across the full stack from SQL Server stored procedures to PostgreSQL schemas to React components and use AI tools as a natural part of how you work every day. This is a hands-on engineering role with real ownership. You'll collaborate closely with the product and QA teams, contribute to architecture decisions, and help the team navigate the ongoing transition from legacy systems to modern infrastructure.</p><p>What You'll Do</p><ul><li>Maintain, debug, and extend legacy .NET Framework applications and their SQL Server databases</li><li>Build new features in our modern stack: React frontends backed by .NET Core or Node APIs with PostgreSQL</li><li>Design and optimize SQL Server and PostgreSQL schemas, queries, and stored procedures</li><li>Use AI coding tools (GitHub Copilot, Claude, Cursor, or similar) to accelerate development and code review</li><li>Write clean, testable code and participate in code reviews</li><li>Work with QA to ensure quality across both legacy and modern surfaces</li><li>Document technical decisions and contribute to internal knowledge sharing</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Solid experience with nodeJS and typescript/javascript + AI</li><li>Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations</li><li>Comfortable reading, maintaining, and refactoring older codebases without breaking things</li><li>Modern Stack - Production experience with React (hooks, component architecture, state management)</li><li>Familiarity with .NET Core / .NET 6+ or equivalent modern backend frameworks</li><li>PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar)</li><li>Understanding of REST API design and integration patterns</li><li>AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar)</li><li>Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation</li><li>Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out</li><li>Uses AI to move faster without sacrificing quality or understanding</li><li>General - Strong problem-solving instincts and attention to detail</li><li>Good communication you can explain technical trade-offs to non-technical stakeholders</li><li>Comfortable working in environments where legacy and modern systems coexist</li><li>Nice to Have - Experience with cloud platforms (Azure, AWS, or GCP)</li><li>Familiarity with DevOps practices: CI/CD pipelines, containerization (Docker), infrastructure as code</li><li>Background in regulated or government-adjacent industries</li><li>Experience with TypeScript</li></ul>

The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager. <br> <br>Duties and Responsibilities <br>• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications. <br>• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention. <br>• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed. <br>• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner. <br>• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager. <br>• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling. <br>• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process. <br>• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies. <br>• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable. <br>• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning. <br>• Flag critical stock situations to the Cables Sales Manager for timely escalation and action. <br>• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups. <br>• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback. <br>• Follow up on overdue client balances and payment terms in coordination with the Finance department. <br>• Cooperate with internal departments to ensure smooth operations and client satisfaction. <br>• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments. <br>• Perform any other related duties as assigned by management. <br> <br> <br>Qualifications <br>• Bachelor's degree in Sales, Business Administration, or a related field <br>• Minimum 2 years of experience in cable sales, electrical product sales, or B2B sales. <br>• Hands-on experience with quotation preparation, pricing, and stock coordination is required. <br>• Solid knowledge of cable products and electrical distribution systems. <br>• Strong sales, negotiation, and customer relationship management skills. <br>• Ability to prepare accurate quotations and manage order follow-up efficiently. <br>• Proficiency in Microsoft Office, ERP systems, and CRM tools. <br>• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously. <br>• Clear communicator with the ability to coordinate across departments and escalate issues appropriately

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects.<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background and Objective The United Nations has proclaimed the Decade of Sustainable Transport 2026–2035 to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade’s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade’s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration). Objective The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan 2026–2035. Duties and Responsibilities The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design: A- Needs and Gap Assessment Map existing national transport data systems, indicators, and reporting cycles in the region. Identify gaps relative to the UN Decade’s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data). B- Technical Architecture Design Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols). Define core indicators: minimum set for the Decade, plus optional expansion. Specify requirements for data validation, quality assurance, and interoperability with national systems. Recommend open-source or commercially available platforms (with cost-benefit comparison). C- Institutional and Governance Framework Define roles and responsibilities: regional hub, national focal points, technical working group. Propose data ownership, access rights, confidentiality, and data sharing agreements. Outline a capacity-building plan for member states. D- Implementation Roadmap Phased timeline with milestones, risks, and dependencies. Pilot testing approach (2–3 willing member states). Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).<br> Qualifications/special skills<br>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience in transport data systems, regional integration projects, or M&amp;E frameworks for sustainable transport is required. Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable. Excellent writing skills is required.<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. Fluency in English and Arabic is required, as the report should be delivered in English or Arabic. Notes: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

THE ROLE <br> <br>A Growth & Operations Lead to own the freelancer side of the Servi marketplace — from strategy and outreach to vetting, activation, and retention. This is a hands-on, field-heavy role that sits at the intersection of business development, operations, and marketplace management. The person will work directly alongside the co-founders to build the supply engine that makes Servi run. <br> <br>KEY RESPONSIBILITIES <br> <br>1. Supply Growth Strategy & Planning <br>Help define freelancer supply targets per vertical and area. <br>Structure service verticals and sub-verticals, and set clear requirements per vertical, skills, certifications, experience, availability and others. <br>Identify and prioritize acquisition channels and adjust supply planning based on operational needs and early demand signals. <br>2. Supply Outreach & Partnership Coordination <br>Build relationships with universities, public and private institutions, and community organizations to grow the freelancer network. <br>Lead freelancer acquisition through job fairs, partnerships, cold outreach, referrals, and on-ground initiatives. <br>Support ambassador and referral programs to accelerate supply growth, in addition to other initiatives. <br>3. Pipeline Management & Conversion <br>Own and manage the freelancer pipeline from initial reach and contact through to activation. <br>Maintain structured tracking systems and dashboards, to monitor conversion rates across all onboarding stages. <br>Identify drop-off points in the funnel and improve outreach messaging, scripts, and onboarding flows accordingly. <br>Convert non-freelancers into service providers. <br>4. Freelancer Vetting & Quality Control <br>Own the vetting pipeline end-to-end: document collection, identity verification (KYC), interview scheduling, and onboarding. <br>Define and enforce quality standards and acceptance criteria per vertical. <br>Support Trust & Safety processes by ensuring proper verification, maintaining quality standards, and resolving issues when they arise. <br>5. Marketplace Operations & Freelancer Management <br>Ensure balanced supply across verticals and areas, monitor freelancer availability, readiness, and utilization. <br>Build and maintain relationships with freelancers post-onboarding, supporting them through their engagements and growth. <br>Monitor performance, engagement, and retention. Handle freelancer issues, feedback, and escalations. <br>Support engagement initiatives to keep the supply base active and motivated. <br>6. Reporting & Performance Tracking <br>Maintain structured dashboards tracking acquisition, conversion, activation, and retention metrics. <br>Provide regular reporting on supply growth, quality levels, and operational gaps. Track key KPIs and flag risks or bottlenecks. <br>Research and act on insights around freelancer behavior, pricing, and vertical dynamics. <br>7. Research & Process Benchmarking <br>Research regional and global platforms to benchmark best practices in supply operations and freelancer management. <br>Translate findings into internal playbooks, processes, and guidelines; contribute to building a structured knowledge base for scaling. <br> <br>PROFILE & COMPETENCIES <br> <br>Education: Bachelor’s degree in business management, operations, project management, HR or a related field. <br>Experience: 6 to 10 years in operations, business development, or marketplace environments. Startup experience is a strong advantage. <br>Languages: Fluent in English and Arabic. French is a plus. <br>Technical Skills: Advanced Excel / Google Sheets for data analysis, dashboards, and funnel tracking. Proficiency in Microsoft 365 and Google Workspace. Hands-on experience with CRM and field outreach tools. Comfortable with project management platforms. Strong digital organization habits. <br>Soft Skills: Persistent and persuasive in the field. Data-driven and self-accountable. Adapts fast, works well with ambiguity, and thrives without a playbook. Tech-savvy — uses tools to move faster, not just to report. <br> <br>WHO THRIVES HERE <br> <br>This role is built for someone who is equally comfortable in the field building relationships and at a desk, managing pipelines and data. It is for serious owners who move fast without losing structure and want to build something that has never existed in this market

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.<br> Work Location<br>UN-House ESCWA / Hybrid<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery. Duties and responsibilities: The Cloud Systems and DevOps Analyst will perform the following tasks: - Cloud Infrastructure Implementation &amp; Administration: o Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization. o Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones. o Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud. - DevOps Platform Engineering &amp; Infrastructure as Code (IaC): o Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles. o Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates. o Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks. - Application Lifecycle &amp; Developer Collaboration: o Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments. o Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology. o Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency. o Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure. - Cloud Security, Identity, &amp; Monitoring: o Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID). o Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking. o Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.<br> Qualifications/special skills<br>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required. Excellent analytical, problem-solving, and communication skills are required. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>