وظائف مدير الخدمات اللوجستية في لبنان

<p>A 4 star hotel in Beirut is seeking an experienced night auditor to handle the front office night operation.</p><p><strong>Desired Candidate Profile</strong></p><p>The right candidate should have an exceptional guest services manner and strong computer skills.</p>

<p>Aspire Software is looking for an Junior Quality Assurance Analyst to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. About the Role The Implementation QA Representative is a dedicated quality assurance resource focused specifically on client implementation projects. This role is responsible for validating all customer implementations of the Alessa platform before they are released for client User Acceptance Testing (UAT), with the goal of improving implementation quality and reducing issues identified during UAT. Key Responsibilities Validate all customer implementations for functional accuracy and completeness prior to release for client UAT. Develop and maintain test plans, test cases, and QA checklists specific to implementation projects. Execute functional, regression, and configuration testing against client requirements and solution design documents. Identify, document, and track defects and configuration issues through to resolution. Partner with Implementation Specialists, Product, and Engineering to confirm fixes and revalidate builds. Analyze recurring UAT issues and feed findings back into implementation processes to reduce future defects. Maintain QA documentation, testing evidence, and sign-off records for each implementation project. Support continuous improvement of implementation quality standards, tooling, and testing methodology</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in software quality assurance or testing, ideally within a SaaS or enterprise software environment Strong understanding of QA methodologies: test planning, test case design, functional and regression testing Ability to read and validate against business/functional requirements and solution design documents Detail-oriented with strong analytical and problem-solving skills Familiarity with defect/issue tracking tools (e.g., Jira, Azure DevOps) Basic SQL skills for data validation an asset Understanding of AML/KYC, financial services, or compliance software is an asset Strong written and verbal communication skills for cross-functional collaboration Working Relationships Works closely with the Implementation/Professional Services team as the final quality checkpoint before implementations move to client UAT, and collaborates with Product and Engineering to resolve issues identified during testing.</p>

???? Hiring: Administrative Assistant <br> <br>We are looking for a professional and organized Administrative Assistant to provide administrative, reception, student, client, and operational support across the Academy. <br> <br>???? Key Responsibilities <br> <br>Serve as a professional first point of contact for students, clients, and visitors. <br>Provide centralized administrative and reception support. <br>Assist different departments with routine administrative requirements. <br>Maintain accurate records and documentation. <br>Support the coordination of daily Academy activities. <br>Ensure responsive, well-organized, and efficient administrative services. <br>Provide general support to ensure smooth day-to-day operations. <br> <br>???? Requirements <br> <br>High school diploma required; a diploma or Bachelor’s degree in Business Administration or a related field is preferred. <br>1–2 years of experience in administration, reception, customer service, or a similar support role. <br>Proficiency in Microsoft Office. <br>Ability to learn and work with relevant Academy systems. <br>Strong communication, organization, and interpersonal skills. <br>Professional and customer-oriented attitude. <br> <br>???? Location: Kaslik, Lebanon <br> <br>???? How to Apply: <br>Apply through our recruitment portal: <br>https://recruit.bso.com.lb/ <br> <br>???? Email: recruitment@bso.com.lb <br>???? WhatsApp: 79-110040 <br> <br>Know someone who might be a good fit? Share this vacancy with them!

<p><br></p><p><b>Position Summary</b>:The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given.</p><p>Duties and Responsibilities<br>Greets customer on sales floor. <br>Customer service management. Provide customer service to all customers and assist them.<br>Creating and entering new customers on the tablet. <br>Creating sales quotations on the tablet<br>Present, promote and sell products/services using solid arguments to existing and prospective customers<br>Following up with customers after their visit. <br>Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>Assist with the seasonal inventories.<br>Implements displays for window and interior as directed by Visual Merchandising. <br>Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>Order barcodes for accessories.<br>Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. &amp; Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer.<br>Unrolls bolts of curtains and carpets to display assortment of fabrics to customer<br>Close deals with customers and walk them out to the door.<br>Communicates for delivery of items to customer.<br>Check the condition of the items before delivering it to the customers.<br>Training new team, along with following up with their induction + orientation.<br>Abide by Company internal rules as well as team spirit. <br>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>Continuously improve through customer feedback <br>Meets pre-set monthly, quarterly and yearly sales targets. <br>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.<br>Reports based on management needs and requests.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education:</b><br>High Schoo Diploma or BA degree.</p><p>Skills &amp; Qualifications:<br>Strong communication skills, both written and oral.<br>Excellent selling and negotiation skills <br>Prioritizing, time management and organizational skills<br>Ability to gain immediate credibility with customers<br>High sense of proper customer service standards <br>Analytical and Meeting targets abilities<br>Knowledge of the furniture business</p>

<p><br></p><p><b>Position Summary</b>:The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given.</p><p>Duties and Responsibilities<br>Greets customer on sales floor. <br>Customer service management. Provide customer service to all customers and assist them.<br>Creating and entering new customers on the tablet. <br>Creating sales quotations on the tablet<br>Present, promote and sell products/services using solid arguments to existing and prospective customers<br>Following up with customers after their visit. <br>Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>Assist with the seasonal inventories.<br>Implements displays for window and interior as directed by Visual Merchandising. <br>Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>Order barcodes for accessories.<br>Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. &amp; Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer.<br>Unrolls bolts of curtains and carpets to display assortment of fabrics to customer<br>Close deals with customers and walk them out to the door.<br>Communicates for delivery of items to customer.<br>Check the condition of the items before delivering it to the customers.<br>Training new team, along with following up with their induction + orientation.<br>Abide by Company internal rules as well as team spirit. <br>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>Continuously improve through customer feedback <br>Meets pre-set monthly, quarterly and yearly sales targets. <br>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.<br>Reports based on management needs and requests.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education:</b><br>High Schoo Diploma or BA degree.</p><p>Skills &amp; Qualifications:<br>Strong communication skills, both written and oral.<br>Excellent selling and negotiation skills <br>Prioritizing, time management and organizational skills<br>Ability to gain immediate credibility with customers<br>High sense of proper customer service standards <br>Analytical and Meeting targets abilities<br>Knowledge of the furniture business</p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

About the Company <br> <br>A building services engineering firm specializing in mechanical, electrical, and plumbing (MEP) solutions for a range of construction and development projects. <br> <br>We focus on delivering efficient, compliant, and cost-effective designs that support safe and sustainable buildings. Our project teams collaborate closely with clients, architects, and contractors to integrate MEP systems seamlessly into overall project plans. <br> <br>SPAZI SAL values precision, technical excellence, and clear communication throughout the project lifecycle, and offers strong opportunities for professional growth. <br> <br>Role Description <br> <br>We are seeking a mid-level Mechanical Engineer to take ownership of the design, coordination, and delivery of HVAC (air conditioning and heating) and domestic hot water systems across our building projects. This is a contract, on-site role based in Beirut Governorate, Lebanon. <br> <br>The engineer will be responsible for producing mechanical designs and drawings, performing load calculations and equipment selection, and coordinating with the broader MEP and construction teams to ensure systems are integrated correctly and installed to specification. This role carries more autonomy than an entry-level position — you will be expected to manage your own design deliverables, review contractor submittals, and support junior engineers where needed. <br> <br>Key Responsibilities <br> <br>- Design and size air conditioning, heating, ventilation, and domestic hot water systems in line with project requirements and applicable codes. <br>- Perform heating and cooling load calculations, equipment selection, ductwork and pipe sizing, and prepare associated schedules. <br>- Produce and review mechanical drawings and technical documentation using CAD/BIM tools. <br>- Coordinate mechanical systems with electrical, plumbing, and architectural disciplines to resolve clashes and ensure integrated design. <br>- Review shop drawings, material submittals, and contractor documentation for compliance with the approved design. <br>- Attend site visits and inspections to verify installations follow approved plans and quality standards. <br>- Track technical issues, maintain project records, and contribute to reports and presentations for clients and internal teams. <br> <br>Qualifications <br> <br>- Bachelor's degree in Mechanical Engineering (or a closely related discipline) from an accredited institution. <br>- 3–5 years of relevant experience in mechanical/HVAC design or building services engineering. <br>- Solid working knowledge of HVAC and domestic hot water system design, including load calculations, equipment selection, and system sizing performed independently. <br>- Proficiency in reading and producing engineering drawings, schematics, and technical specifications; hands-on experience with AutoCAD and/or Revit required. <br>- Familiarity with relevant mechanical building codes, standards, and safety regulations, with an interest in energy efficiency and sustainable design. <br>- Strong analytical and problem-solving skills, with attention to detail and the ability to manage multiple tasks and deadlines in a fast-paced project environment. <br>- Clear written and verbal communication skills, and the ability to collaborate professionally with engineers, contractors, and other stakeholders. <br>- Willingness to work on-site and participate in site inspections and construction coordination

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners.<br> You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution.<br> This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people.<br> What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.<br>g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction What We're Looking For 1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.<br>g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals</span> </div>

<p>Key Responsibilities: Customer Service &amp; Communication. Greet all visitors and customers in .Answer incoming phone calls, route messages, and provide basic details regarding repair services. Act as a liaison between customers, insurance adjusters, estimators, and repair technicians.Provide customers with repair status updates. Schedule and manage repair appointments.</p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Key Responsibilities</h4> <ul> <li>Execute brand, marketing and communications strategies that support business objectives and strengthen brand awareness across the region</li> <li>Develop and implement integrated marketing and communications plans for alliances and strategic growth offerings, aligned with market opportunities and business priorities</li> <li>Partner with key strategic alliances to create and deliver joint go-to-market marketing strategies and campaigns that support shared growth objectives</li> <li>Craft tailored marketing plans for priority growth offerings, ensuring alignment with Deloitte’s most important strategic areas and commercial ambitions</li> <li>Lead the planning and delivery of internal and external campaigns across multiple channels, ensuring consistent messaging, strong market relevance, and measurable impact</li> <li>Build trusted relationships with senior stakeholders across the business and provide strategic marketing advice in a complex, matrixed environment</li> <li>Manage multiple stakeholders across functions and geographies, aligning priorities and driving execution to a high standard</li> <li>Oversee campaign and initiative budgets, ensuring effective resource allocation, financial discipline, and strong return on investment</li> <li>Monitor campaign performance and provide insights and recommendations to improve effectiveness, quality, and efficiency</li> <li>Develop communications plans around strategic initiatives, business developments, events, and people-related matters to inform, engage, and influence target audiences</li> <li>Leverage Global and EMEA initiatives to maximize relevance and impact for internal and external audiences</li> <li>Assess content needs and oversee the writing, editing, production, and distribution of high-quality communications materials</li> <li>Maintain strong processes and standards to ensure consistently high-quality deliverables and continuous improvement across BME activities</li> <li>Support the development and promotion of new market offerings in collaboration with business leaders, alliances, SGO leaders and key account teams</li> <li>Manage relationships with external suppliers including creative agencies, designers, production houses, printers, video producers, and event partners</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds an understanding of Deloitte’s purpose and values and seeks opportunities to make a meaningful impact</li> <li>Demonstrates commitment to personal learning and development and acts as a brand ambassador for the firm</li> <li>Takes accountability for delivering high-quality work and keeping performance on track</li> <li>Brings strong organizational, project management, and prioritization skills</li> <li>Communicates effectively and professionally with senior stakeholders and leadership teams</li> <li>Thinks strategically, contributes new ideas, and translates them into practical, executable plans</li> <li>Works effectively in a highly matrixed regional and global environment</li> <li>Collaborates well with others, manages pressure effectively, and balances multiple priorities with confidence</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in marketing, communications, business administration, or a related field is required; a postgraduate degree is advantageous but not essential</li> <li>8+ years of experience in marketing and/or communications, preferably within professional services, financial services, or consulting</li> <li>Proven experience developing and executing go-to-market strategies, integrated campaigns, and strategic communications plans</li> <li>Experience working with strategic alliances, partnerships, or complex stakeholder groups is highly desirable</li> <li>Demonstrated ability to manage multiple senior stakeholders and deliver against competing priorities</li> <li>Experience managing budgets and optimizing marketing investments for impact and efficiency</li> <li>Experience in a multinational organization is preferred; agency experience is a plus</li> <li>Knowledge of the Middle East market is an advantage</li> <li>Strong understanding of brand, marketing and eminence best practices is essential</li> <li>Excellent writing, editing, presentation, and project management skills</li> <li>Experience using digital marketing, social media, and CRM tools to support campaign delivery and performance</li> <li>Fluency in Arabic and English is required; French is an advantage</li> <li>Excellent working knowledge of Word, Excel, and PowerPoint</li> </ul></p><p></p>

Job Description <br>HR Officer <br>Responsibilities: <br>• Provide clerical and administrative support to Human Resources executives. <br>• Assist with day to day operations of the HR functions and duties. <br>• Support on policies and procedures. <br>• Process documentation and prepare reports. <br>• Compile and update employee records (hard and soft copies). <br>• Communicate with public services when necessary. <br>• Coordinate HR projects (meetings, training, surveys etc.) and take minutes. <br>• Drawing up plans for future personnel hiring procedures and goals. <br>• Perform duties such as job descriptions, job posting and promotion and hiring analytics. <br>• Coordinate communication with candidates (Screenings, scheduling, interviews, etc.) <br>• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.). <br> <br>Requirements: <br> <br>• Bachelor’s degree in Human Resources or relevant field. <br>• 2 to 3 years of experience in the field is a must. <br>• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). <br>• Software friendly. <br>• Excellent verbal and written communication skills. <br>• Meticulous attention to detail. <br>• Strong decision-making and problem-solving skills. <br>• Respect the importance of confidentiality. <br>• Strong interpersonal skills. <br>• Effective organisational and planning skills. <br>• The ability to form working relationships with people at all levels

The Procurement Officer is responsible for managing purchasing activities, sourcing suppliers, coordinating orders, and ensuring materials and services are acquired efficiently and cost-effectively. This role supports company operations by maintaining supplier relationships, monitoring procurement processes, and ensuring timely delivery of required goods and services. <br> <br>Key Responsibilities <br>• Manage procurement requests from initiation through completion. <br>• Source, evaluate, and communicate with suppliers and vendors. <br>• Request and compare supplier quotations to ensure competitive pricing. <br>• Prepare and process purchase orders and procurement documentation. <br>• Track orders, deliveries, and supplier performance. <br>• Maintain accurate procurement records and documentation. <br>• Negotiate pricing, terms, and delivery schedules when required. <br>• Coordinate with internal teams to understand purchasing needs. <br>• Monitor inventory levels and support replenishment activities. <br>• Identify cost-saving opportunities and improve procurement processes. <br>• Resolve supplier issues and escalate delays when necessary. <br>• Ensure purchasing activities follow company policies and procedures. <br> <br>Requirements <br>Vendor Management <br>Fluent English (C1+) <br>Microsoft Office or Google Workspace <br>Communication Skills <br>Supplier Relations <br>Attention Detail <br>Time Management <br> <br>Work Details <br>Monday to Friday 4PM till 12AM <br>Kaslik, Lebanon <br>Full time - On-Site

a leading provider of cutting-edge IT security solutions. We specialize in helping businesses safeguard their digital assets and protect against cyber threats. <br>We are looking for a motivated Sales Representative to join our dynamic team and contribute to our growth. <br>Key Responsibilities: <br> <br>Identify and develop new business opportunities and prospective clients. <br>Generate leads through networking, outreach, referrals, and market research. <br>Understand clients’ business and technology needs and recommend suitable solutions. <br>Present Proactive ITS services and solutions to prospective clients. <br>Prepare and follow up on proposals, quotations, and sales opportunities. <br>Build and maintain strong relationships with new and existing clients. <br>Work closely with our technical team throughout the sales process. <br>Achieve agreed sales and business development targets. <br> <br>Qualifications: <br> <br>Experience in IT, technology, cybersecurity, or B2B sales is preferred. <br>Good understanding of IT solutions and current technology trends. <br>Strong communication, presentation, negotiation, and relationship-building skills. <br>Self-motivated, proactive, and target-oriented. <br>Ability to develop new accounts and business opportunities. <br>Knowledge of CRM and sales tools is an advantage

Key Responsibilities <br> <br>* Identify and develop new customer opportunities and leads <br>* Respond to customer inquiries, walk-ins, calls, emails, and leads <br>* Prepare and follow up on quotations and proposals <br>* Handle customer questions and objections professionally <br>* Recommend suitable products/services based on customer needs <br>* Build and maintain strong customer relationships <br>* Meet or exceed monthly and quarterly sales targets <br>* Maintain accurate records of customer interactions, follow-ups, quotations, and sales activities <br>* Coordinate with relevant departments to ensure smooth order processing <br>* Prepare regular sales activity and performance reports <br>* Stay updated on products, pricing, promotions, and sales practices <br> <br> Requirements <br> <br>* Bachelor’s degree in Business Administration, Sales, Marketing, or a related field <br>* At least 1 year of experience in indoor sales, telesales, customer service, or a related field <br>* Strong sales, negotiation, and communication skills <br>* Customer-focused with strong relationship-building abilities <br>* Target-driven and goal-oriented <br>* Good analytical thinking and problem-solving skills <br>* Ability to manage multiple customer inquiries and follow-ups in a fast-paced environment <br>* Proficiency in Microsoft Office and ERP systems <br>* Ability to work collaboratively and maintain strict confidentiality