وظائف مدير فرع في لبنان

We're Hiring: Barista | Broumana Branch ☕ <br>Join our team at our newly opened branch in Broumana! <br>Requirements: <br>·        Minimum 4–5 years of barista experience <br>·        Must be living in or near the Broumana area <br>·        Shift timings: <br>o   7:00 AM – 3:00 PM <br>o   3:00 PM – 11:00 PM <br>·        Working schedule: Monday to Sunday (one day off per week) <br>???? Interested candidates can send their CV to groupdagher123@gmail.com or contact us via WhatsApp: 70-214465

We are hiring a Sales Assistant for Electromania store at Spinneys Mtayleb branch <br> <br>Requirements: <br>- 0 to 1 experience in sales. <br>- Live in the area. <br>- Flexibility with rotational shifts <br> <br>Interested candidates can send their CV to 70-571 706 mentioning the job title

✨ **WE’RE HIRING** ✨ <br> <br>**Saleswoman – Women’s Fashion** <br> <br>We are looking for an **experienced & elegant saleswoman** with a passion for **women’s dresses and fashion** to join our team at our **ABC Dbayeh Branch**. <br> <br>???? **Working Hours:** Part time <br>???? **Salary:** $600 <br> <br>???? **Interested? Send your CV via WhatsApp:** <br>**78 999 594** <br> <br>**Join our team & grow with us.** ✨

We are looking for a friendly, reliable, and energetic Cashier to join our team at our Badaro branch. The ideal candidate should be organized, quick, comfortable working in a fast-paced environment, and have excellent customer service and communication skills. Previous experience in a similar role is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're Hiring: Money Agent eeZee (Jbeil Branch)</p><p>Join our team!</p><p>We are looking for a Money Agent for our eeZee Jbeil branch.</p><p>The role involves assisting customers with money transfer and financial transactions while delivering excellent customer service and ensuring accuracy in all operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience is a plus.</li><li>Candidates living in or near Jbeil are preferred.</li></ul><p></p></section>

A well known restaurant chain is seeking for its Batroun Branch a qualified Restaurant Manager. <br> <br>We are looking for someone dynamic who is capable of managing the branch and its daily operations and maintaining high product quality, and excellent customer service. <br> <br>Requirements: <br>- Holder of a related degree <br>- Experience in managing a restaurant <br>- Excellent communication and managerial Skills

We are selecting talented High Ticket Closers to handle premium accounts for our GCC sales operations based out of our Lebanon branch. <br> <br>REQUIREMENTS: <br>• Strong experience in high-ticket closing, telesales, or sales outreach <br>• Superior communication and influence skills <br>• Ability to work full-time onsite <br> <br>RESPONSIBILITIES: <br>• Conduct sales presentations via phone <br>• Navigate objections seamlessly and secure upfront deals <br>• Exceed monthly targets consistently <br> <br>PACKAGE HIGHLIGHTS: <br>• Guaranteed Monthly Base + Unlimited Commission % <br>• NSSF social security registration <br>• No earning ceilings on monthly delivered sales

Afkar Holding is looking for a store keeper in Jounieh Branch. <br>1.Responsibilities: <br>* Receive, inspect, and organize incoming deliveries <br>* Maintain accurate inventory records <br>* Issue stock to departments as requested <br>* Monitor stock levels and report shortages <br>* Ensure the store is clean, organized, and compliant with safety standards <br>* Conduct regular stock counts and inventory checks <br> <br>Requirements: <br> <br>* Previous experience as a Storekeeper or in a similar role <br>* Basic computer skills (Excel and inventory systems are a plus) <br>* Good organizational and communication skills <br>* Living in Jounieh or nearby is preferred

Job Purpose <br>The Coffee Shop Operations Manager will be responsible for reviving, developing, and managing Kahawa's coffee shop operations across multiple locations in Lubumbashi, Likasi and Kolwezi in the Democratic Republic of Congo <br>The position will have overall responsibility for daily operations, manpower, customer service, sales performance, purchasing, inventory, cost control, and the consistent implementation of Kahawa's service and product standards. <br>The role requires a hands-on manager with strong operational and commercial capabilities who can improve existing operations, strengthen the Kahawa brand, increase sales, control costs, and build a reliable and customer-focused team. <br>Key Responsibilities <br>Coffee Shop Operations <br>• Manage the day-to-day operations of Kahawa coffee shops across all locations. <br>• Ensure consistent product quality, service standards, cleanliness, presentation, and customer experience. <br>• Establish and maintain operating procedures and service standards. <br>• Conduct regular branch visits and ensure operational issues are addressed promptly. <br>• Ensure equipment, coffee machines, kitchen equipment, and facilities are properly maintained. <br>Sales & Business Development <br>• Develop initiatives to increase customer traffic, average spending, and overall sales. <br>• Monitor branch sales performance and identify opportunities for improvement. <br>• Support promotions, new products, seasonal offers, and customer-engagement initiatives. <br>• Develop opportunities for corporate customers, catering, delivery, and other additional revenue channels. <br>• Monitor competitors and market trends within Lubumbashi. <br>Manpower Management <br>• Manage baristas, cashiers, service staff, kitchen employees, supervisors, and other coffee-shop personnel. <br>• Prepare manpower schedules according to operational requirements. <br>• Train and coach employees on customer service, product knowledge, selling techniques, hygiene, and operational standards. <br>• Monitor employee performance, attendance, productivity, and discipline. <br>• Build a strong service-oriented culture across Kahawa locations. <br>Procurement & Inventory <br>• Coordinate purchasing of coffee, food ingredients, packaging, beverages, consumables, and operating supplies. <br>• Maintain appropriate inventory levels while minimizing shortages, waste, and overstocking. <br>• Monitor suppliers, purchasing prices, product quality, and delivery performance. <br>• Control stock movements, wastage, expiry, and consumption. <br>Cost & Financial Control <br>• Monitor sales, food and beverage costs, labor costs, wastage, and operational expenses. <br>• Work toward improving profitability at both branch and overall business level. <br>• Monitor cash-control procedures and ensure proper reconciliation of daily sales. <br>• Prepare and review operational and sales reports. <br>Customer Experience <br>• Ensure customers receive professional, welcoming, and consistent service. <br>• Handle customer complaints and ensure appropriate corrective actions. <br>• Develop initiatives to increase customer loyalty and repeat business. <br>• Maintain the image and positioning of Kahawa as a quality coffee-shop brand in Lubumbashi. <br>Education & Experience <br>• Bachelor's degree or relevant professional qualification in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred. <br>• Preferably 5+ years of experience in coffee shops, restaurants, cafés, bakery cafés, or food & beverage operations. <br>• Previous experience managing multiple locations or branches is strongly preferred. <br>• Experience in purchasing, inventory management, manpower planning, and sales development is highly desirable. <br>• Previous experience in Africa or multicultural environments would be an advantage. <br>Knowledge & Skills <br>• Strong coffee-shop / restaurant operations knowledge. <br>• Strong people-management and leadership capability. <br>• Good understanding of food and beverage cost control. <br>• Strong purchasing and inventory-management skills. <br>• Commercial mindset with focus on sales growth and profitability. <br>• Strong customer-service orientation. <br>• Ability to analyze operational and sales performance. <br>• Hands-on problem-solving capability. <br>• Ability to work independently and manage several locations simultaneously. <br>• Good communication and interpersonal skills. <br>• French and/or English proficiency appropriate for the Lubumbashi operating environment

Tea Shop Keeper <br> <br>The Blue House Tea – Beirut Branch <br>www.bluehouse.world <br> <br>The Blue House Tea is looking for a friendly, organized, and passionate Tea Shop Keeper to join our Beirut team. <br> <br>Responsibilities <br> <br>* Welcome customers and provide an exceptional tea experience. <br>* Prepare and serve tea, matcha, and seasonal beverages. <br>* Sell teas, accessories, and gift collections. <br>* Process sales and invoices using the POS system. <br>* Prepare tea service for private events and coordinate with the waitstaff. <br>* Maintain the shop’s presentation, cleanliness, and stock. <br> <br>Requirements <br> <br>* Experience in retail, hospitality, or cafés is preferred. <br>* Fluent in Arabic and English. <br>* French is a plus. <br>* Professional appearance with excellent customer service skills. <br>* Comfortable using a POS system. <br> <br>We Offer <br> <br>* Competitive salary based on experience. <br>* Sales commission. <br>* Training and career growth within a premium lifestyle brand. <br> <br>To apply, please send your CV with a recent photo to: <br>Info@bluehousetea.com

A well-known Lebanese F&B company is looking for an experienced Accountant to join its finance team in Beirut. You'll support our branches and operations with accurate, timely numbers that drive real decisions. <br> <br>What you'll do <br>• Handle full-cycle accounting: AP, AR, bank and cash reconciliations, and journal entries <br>• Track branch-level revenue, COGS and food & beverage cost variances <br>• Run inventory counts and costing (recipes, wastage, stock movements) <br>• Support the month-end close and management reporting (P&L by branch) <br>• Reconcile POS, cash and card settlements every day <br>• Prepare VAT and NSSF filings and comply with Lebanese tax rules <br>• Work with operations and purchasing to tighten cost controls <br> <br>What we're looking for <br>• Bachelor's degree in Accounting or Finance <br>• 4+ years of accounting experience, with at least 2 in F&B, restaurants or hospitality <br>• Strong knowledge of Lebanese tax, VAT and NSSF regulations <br>• Hands-on experience with accounting/ERP software and POS reports <br>• Advanced Excel skills <br>• Comfortable with dual-currency (USD/LBP) accounting <br>• Detail-oriented, organized and able to meet tight close deadlines <br>• Must live in Beirut <br> <br>What we offer <br>• Competitive salary in USD <br>• A growing, established F&B brand <br>• Direct exposure to senior finance leadership

About the job <br>The Cash Operations Manager at G4S is tasked with overseeing a significant team of cash processing and Cash In Transit (CIT) security staff, ensuring the delivery of diverse security solutions across various client locations. <br> <br>This role is central to driving the profitability and operational growth of the designated region by maintaining high standards of business performance, strict adherence to contract terms, and the provision of superior customer service <br> <br>Key Responsibilities Includes: <br> <br>Ensure compliance with Mandatory Security Principles (MSP) <br>Managing area of responsibility, including providing support <br>Effectively setting out goals and objectives for the team (Cash Operations Manager/ CIT Crew Commanders-Drivers-Armed Custodians) <br>Driving CIT Staff engagement by personal interaction to develop and coach them in their duties and responsibilities <br>Managing contractual budgets in line with financial targets <br>Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract <br>Ensuring contract required training and screening / vetting has been completed for all security staff <br>Developing professional customer relationships, responding appropriately to customer requests and concerns <br>Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules <br>Ensure robust security and surveillance systems are in place for branch and all vehicle access to internal cash storage <br>Support the Security and Quality Control Manager in the delivery of systematic operational risk frameworks to reduce the levels of risk and losses to the business <br>Ensure Vault and cash processing compliance with GRID approved operating limits <br>Ensure crew report suspicious incidents and fully understand and utilise all available resources <br>Managing all keys (branch/vehicles daily use/vehicles spare keys/audit trail keys) under dual control <br>Conduct regular inspections (daily/weekly/monthly/quarterly) on branch and vehicles <br>The outcome of such inspections to be communicated in writing to the MD and Security and quality control manager if need be <br>Continuous updates and reporting to the AU Head of Cash Security and Cash Reconciliation <br>Manage and control expenses <br> <br> <br>Skills & Competencies: <br> <br>Master’s level qualifications in Security <br>5+ years’ work experience in security department with significant cash services background <br>Demonstrates knowledge of appropriate cash services operations, policies and procedures <br>Strong commercial awareness, positive understanding of gross margin, costing and budgeting <br>Communicate at all levels with strong presentation skills <br>Maintain objectivity and confidentiality <br>Ability to perform under pressure and adhere to strict timeframes <br>Ability to provide Firearms Training for Defensive Shooting experiences

<p><b>A well-established pastry shop is looking for a Branch Supervisor to join our team at our Achkout Branch.</b></p><p><b><br></b></p><p><b>Requirements:</b></p><p>• Previous supervisory experience in retail, F&amp;B, or hospitality</p><p>• Strong leadership and communication skills</p><p>• Ability to manage daily branch operations and lead a team</p><p>• Flexible to work rotating shifts</p><p><br></p><p><p><strong>Desired Candidate Profile</strong></p><p>Previous supervisory experience in retail, F&amp;B, or hospitality</p><p>Strong leadership and communication skills</p><p>Ability to manage daily branch operations and lead a team</p><p>Flexible to work rotating shifts</p>

<p>EVO Wallet is seeking an experienced Agents Supervisor to oversee agent network operations, ensure smooth branch activities, monitor transactions, and maintain compliance with operational and regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Finance, Banking, Accounting, or related field.<br>3 5 years of experience in branch operations, banking, fintech, digital payments, retail operations, or agent network management.<br>Previous supervisory experience is preferred.<br>Strong knowledge of cash handling, reconciliation, branch operations, and payment systems.<br>Knowledge of AML/CFT requirements and compliance standards.<br>Strong leadership, communication, and problem-solving skills.<br>Ability to travel between branches and supervise multiple locations.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>EVO Wallet is seeking an experienced Agents Supervisor to oversee agent network operations, ensure smooth branch activities, monitor transactions, and maintain compliance with operational and regulatory requirements.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Business Administration, Finance, Banking, Accounting, or related field.</p><p>3–5 years of experience in branch operations, banking, fintech, digital payments, retail operations, or agent network management.</p><p>Previous supervisory experience is preferred.</p><p>Strong knowledge of cash handling, reconciliation, branch operations, and payment systems.</p><p>Knowledge of AML/CFT requirements and compliance standards.</p><p>Strong leadership, communication, and problem-solving skills.</p><p>Ability to travel between branches and supervise multiple locations.</p></div>

Key Responsibilities <br>Coffee Shop Operations <br>• Manage the day-to-day operations of Kahawa coffee shops across all locations. <br>• Ensure consistent product quality, service standards, cleanliness, presentation, and customer experience. <br>• Establish and maintain operating procedures and service standards. <br>• Conduct regular branch visits and ensure operational issues are addressed promptly. <br>• Ensure equipment, coffee machines, kitchen equipment, and facilities are properly maintained. <br>Sales & Business Development <br>• Develop initiatives to increase customer traffic, average spending, and overall sales. <br>• Monitor branch sales performance and identify opportunities for improvement. <br>• Support promotions, new products, seasonal offers, and customer-engagement initiatives. <br>• Develop opportunities for corporate customers, catering, delivery, and other additional revenue channels. <br>• Monitor competitors and market trends within Lubumbashi. <br>Manpower Management <br>• Manage baristas, cashiers, service staff, kitchen employees, supervisors, and other coffee-shop personnel. <br>• Prepare manpower schedules according to operational requirements. <br>• Train and coach employees on customer service, product knowledge, selling techniques, hygiene, and operational standards. <br>• Monitor employee performance, attendance, productivity, and discipline. <br>• Build a strong service-oriented culture across Kahawa locations. <br>Procurement & Inventory <br>• Coordinate purchasing of coffee, food ingredients, packaging, beverages, consumables, and operating supplies. <br>• Maintain appropriate inventory levels while minimizing shortages, waste, and overstocking. <br>• Monitor suppliers, purchasing prices, product quality, and delivery performance. <br>• Control stock movements, wastage, expiry, and consumption. <br>Cost & Financial Control <br>• Monitor sales, food and beverage costs, labor costs, wastage, and operational expenses. <br>• Work toward improving profitability at both branch and overall business level. <br>• Monitor cash-control procedures and ensure proper reconciliation of daily sales. <br>• Prepare and review operational and sales reports. <br>Customer Experience <br>• Ensure customers receive professional, welcoming, and consistent service. <br>• Handle customer complaints and ensure appropriate corrective actions. <br>• Develop initiatives to increase customer loyalty and repeat business. <br>• Maintain the image and positioning of Kahawa as a quality coffee-shop brand in Lubumbashi. <br>Education & Experience <br>• Bachelor's degree or relevant professional qualification in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred. <br>• Preferably 5+ years of experience in coffee shops, restaurants, cafés, bakery cafés, or food & beverage operations. <br>• Previous experience managing multiple locations or branches is strongly preferred. <br>• Experience in purchasing, inventory management, manpower planning, and sales development is highly desirable. <br>• Previous experience in Africa or multicultural environments would be an advantage. <br>Knowledge & Skills <br>• Strong coffee-shop / restaurant operations knowledge. <br>• Strong people-management and leadership capability. <br>• Good understanding of food and beverage cost control. <br>• Strong purchasing and inventory-management skills. <br>• Commercial mindset with focus on sales growth and profitability. <br>• Strong customer-service orientation. <br>• Ability to analyze operational and sales performance. <br>• Hands-on problem-solving capability. <br>• Ability to work independently and manage several locations simultaneously. <br>• Good communication and interpersonal skills. <br>• French and/or English proficiency appropriate for the Lubumbashi operating environment

General Duties: <br>• Control the outlets in terms of cost, wastage, pilferage, and efficiency. <br>• Acting as the first point of contact and liaising with Finance department in case of <br>F&B revenue and cost matters. <br>• Ensure that all recipes implemented in the kitchen are the same as the system to avoid variance. <br>• Check and verify discounts, complimentary sales in the POS systems. <br>• Check and verify any happy hours promotions. <br>•Check and verify for any lost postings (GRNs, Credit notes etc.) <br>•Responsible for Data Entry of All Cost Control records in the company. <br>•Responsible for all purchases and suppliers cost analysis and comparison. <br>•Sort and organize all invoices per Supplier and Purchase date. <br>•Enter All Invoices into Omega System. <br>•Continuously study weaknesses in F&B controls and provide suggestions for improvements. <br>•Ensure Daily Production, inventory and kitchen requisition forms are monitored as per quantities produced vs quantities sold per branch. <br>•Entering Daily Production and Requisition into Omega System. <br>•Handle all Kitchen Transactions related to receiving goods, transfer of goods, and production of goods. <br>•Monitor daily input of stock movement from-to branches (purchasing, receiving, issuing, transfers). <br>into computer system on a cost basis. <br>•Analyze inventory and ensure prohibition of theft. <br> <br>Menu Costing: <br>•Responsible for Menu Pricing and Costing. <br>•Responsible for Costing and Pricing of New Items. <br>•Analyzes food and beverage costs weekly. <br>•Ensure all items are up to date on all POS Systems for all group brands. <br> <br>Managerial Responsibilities: <br>•Recommending cost-saving measures to upper management. <br>•Manage the proper reduction and forecast of fixed cost, variable cost, direct cost, and indirect cost. <br>•Approve invoices and statements for purchase prices as detailed from purchasing

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives.</p><p>Key Accountabilities:</p><ul><li>Ensure full implementation and compliance with Colortek's retail operating procedures across all branches.</li><li>Safeguard company policies, standards, workflows, and best practices.</li><li>Conduct regular branch audits to ensure operational consistency and identify improvement opportunities.</li><li>Identify operational gaps and implement corrective action plans.</li><li>Lead, coach, motivate, and develop retail teams to consistently perform at a high level.</li><li>Train new employees on Colortek's systems, operational standards, products, and customer service expectations.</li><li>Conduct regular coaching sessions and performance follow-ups.</li><li>Achieve and exceed branch sales targets and key performance indicators.</li><li>Coach staff on consultative selling techniques and premium customer service.</li><li>Monitor sales performance and recommend actions to improve results.</li><li>Maintain deep knowledge of Colortek's products, solutions, services, and brand story.</li><li>Create an inspiring retail environment that reflects Colortek's premium positioning.</li><li>Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools.</li><li>Enforce accurate data entry and system discipline across all branches.</li><li>Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures.</li><li>Ensure accurate reporting and documentation.</li><li>Handle escalated customer concerns with professionalism and urgency.</li><li>Plan and manage relevant product or sales training to team in cooperation with HR</li><li>Manager visual merchandising in coordination with the Marketing department.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills, Knowledge and Experience required:</p><ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 3 5 years of experience in retail operations, preferably from the Franchise industry.</li><li>Proven experience leading and developing retail teams.</li><li>Strong understanding of retail systems, operational processes, and inventory management.</li><li>Experience working with ERP and POS systems.</li></ul><p></p></section>

Duties And Responsibilities <br> <br>On Product and Competition Knowledge: <br>-Possess comprehensive knowledge of the marketed and competitors’ products in order to answer all clients’ inquiries. <br> <br>On Sales & Market Coverage: <br>-Achieve sales and distribution targets assigned by Area Sales Supervisor (by brand, area, sub-area…). <br>-Mention reasons behind unsuccessful calls and way forward. <br>-Implement sales fundamentals and abide by the steps of call during visits. <br>-Timely request from Area Sales Supervisor cycle amendments upon client closure, new client activation and client potential revision. <br>-Continuously enhance vertical distribution: ensure core SKUs per channel are available at concerned pharmacies. <br>-Continuously enhance horizontal distribution: thoroughly scan assigned area and open timely new customers in order to reach the targeted number of active clients. -Fill and submit visa client on the spot and ensure information inserted is accurate (classification and categorization). <br> <br>On Visibility & Marketing: <br>-Ensure accurate and timely implementation of any marketing initiative and product launch. <br> <br>On Stock Management: <br>-Avoid out-of-stock and overstock situation by accurately assessing the clients’ storage space and placing orders that meet the clients capacity. <br>-Keep the Area Sales Supervisor informed regarding products performance (overachievement/underachievement). <br>-Ensure the implementation of requested stock depletion activity. <br> <br>On Receivables: <br>-Ensure the implementation of the company’s credit policy and procedure. <br>-Timely collect from clients all due invoices or cash collection, avoiding any discrepancy in client accounts. <br>-In case of any modification of client status requiring a revision of client credit terms, fill the excess limit form and follow up until its approval. <br>-Avoid doubtful clients by performing needed reference checks prior to filling an excess limit form. <br>-Inform Area Sales Supervisor and get his approval, in case there is a valid reason to process an order for a client with unpaid dues. <br>-Timely provide customers with statement of account to avoid payment delays and conduct annual reconciliations. <br> <br>On Return Management: <br>-Provide customers with all contractual terms (price list, payment terms) to avoid order return upon delivery and ensure acknowledgment. <br>-Treat customer return request promptly, inform Area Sales Supervisor upon return request, provide rationale behind it and follow up until matter is closed. <br> <br>On Delivery Matters: <br>-Abide by the call cycle to ensure match with delivery cycle. <br>-Investigate any delay in delivery and report the case to the Area Sales Supervisor when needed. <br>-Ensure customer has no unjustified unpaid dues before placing the order to avoid order being blocked at credit level and leading to delivery delays. <br> <br>On Customer Satisfaction and PR: <br>-Identify, advise and fulfill customers’ needs. <br>-Build and maintain good relations with Pharmacies’ decision makers. <br>-Keep Area Sales Supervisor and Sales Manager informed of customer complaints and non-conformities and take corrective actions accordingly. <br>-Ensure excellent customer service by efficiently taking orders, verify product, quantity, price, payment modality... Courteously inform customers about out-of-stock products and assist with substitutes when applicable. <br> <br>On Compliance: <br>-Ensure the implementation of company’s policy and procedures to maximize productivity and avoid risks. <br> <br>On Reporting: <br>-Submit to the Area Sales Supervisor reports including (achievement versus target, price fishing, competitor initiatives, new launched products, challenges, opportunities, recommendations). <br> <br> <br>Education: <br>Bachelor's degree in business administration <br> <br>Experience: <br>1 to 2 years of experience in selling of pharmaceutical products

Duties And Responsibilities: <br> <br>On Product and Competition Knowledge:b <br>- Possess comprehensive knowledge of the marketed and competitors’ products in order to answer all clients’ inquiries. <br> <br>On Sales & Market Coverage: <br>-Implement sales fundamentals and abide by the steps of call during visits. <br>-Mention reasons behind unsuccessful calls and way forward. <br>-Achieve sales and distribution targets assigned by Area Sales Supervisor (by brand, area, sub-area…). <br>-Timely request from Area Sales Supervisor cycle amendments upon client closure, new client activation and client potential revision. <br>-Continuously enhance vertical distribution: ensure core SKUs per channel are available at concerned Point of Sale (POS). <br>-Continuously enhance horizontal distribution: thoroughly scan assigned area and open timely new customers in order to reach the targeted number of active clients. Fill and submit visa client on the spot and ensure information inserted is accurate (classification and categorization). <br> <br>On Visibility & Marketing: <br>-Ensure accurate and timely implementation of any marketing initiative and product launch. <br> <br>On Stock Management: <br>-Avoid out-of-stock and overstock situation by accurately assessing the clients’ storage space and placing orders that meet the clients' capacity. <br>-Keep the Area Sales Supervisor informed regarding products performance (overachievement/underachievement). <br>-Ensure the implementation of requested stock depletion activity. <br> <br>On Receivables: <br>-Ensure the implementation of the company’s credit policy and procedure. <br>-Timely collect from clients all due invoices, avoiding any discrepancy in client accounts. <br>-In case of any modification of client status requiring a revision of client credit terms (upgrade or even reduction of limit/payment delay), fill the excess limit form and follow up until its approval. <br>-Avoid doubtful clients by performing needed reference checks prior to filling an excess limit form. <br>-Inform Area Sales Supervisor and get approval, in case of valid reason to process an order for a client with unpaid dues. <br>-Treat with urgency (within 24 hours) returned checks. <br>-Timely provide customer with Statement Of Account to avoid payment delays and conduct annual reconciliations. <br> <br>On Return Management: <br>-Provide customer with all contractual terms (price list, payment terms) to avoid order return upon delivery and ensure acknowledgment. <br>-Treat customer return request promptly, inform Area Sales Supervisor upon return request, provide rational behind it and follow up until matter is closed. <br> <br>On Delivery Matters: <br>-Abide by the call cycle to ensure match with delivery cycle. <br>-Investigate any delay in delivery and report the case to the Area Sales Supervisor when needed. <br>-Ensure customer has no unjustified unpaid dues before placing the order to avoid order being blocked at credit level and leading to delivery delays. <br> <br>On Customer Satisfaction and PR: <br>-Identify, advise and fulfill customers’ needs. <br>-Build and maintain good relations with POS decision makers and store merchandisers. <br>-Keep Area Sales Supervisor informed of customer complaints and non-conformities and take corrective actions accordingly. <br>-Ensure excellent customer service by efficiently taking orders, verify product, quantity, price, payment modality... Courteously inform customer about out-of-stock products and assist with substitutes when applicable. <br> <br>On Compliance: <br>-Ensure the implementation of company’s policy and procedure to maximize productivity and avoid risks. <br> <br>On Reporting: <br>-Submit to the Area Sales Supervisor reports including (achievement versus target, price fishing, competitor initiatives, new launched products, challenges, opportunities, recommendations). <br> <br> <br>Education: <br>Bachelor Degree in Business Administration <br> <br>Experience: <br>1 to 2 years of experience in selling of FMCG products to pharmacies