وظائف مدير محل - طرابلس لبنان

We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction. <br> <br>Responsibilities <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff. <br>Ensure exceptional customer service and promptly resolve guest concerns or complaints. <br>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations. <br>Control labor costs, food costs, and operating expenses while maximizing profitability. <br>Prepare and analyze daily, weekly, and monthly sales and operational reports. <br>Manage inventory levels, purchasing, and stock control to minimize waste and shortages. <br>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service. <br>Recruit, train, coach, and evaluate employees to maintain a high-performing team. <br>Develop staff schedules to ensure adequate coverage while controlling labor costs. <br>Implement company policies, operational procedures, and service standards. <br>Drive sales through promotional activities, upselling initiatives, and customer engagement. <br>Ensure compliance with company policies, food safety standards, and local regulations. <br> <br>Qualifications <br>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. <br>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager. <br>Experience managing an international cuisine restaurant is required. <br>Strong leadership, communication, and team management skills. <br>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management. <br>Strong problem-solving and decision-making abilities. <br>Proficiency in Microsoft Office and restaurant POS systems. <br>Ability to work flexible hours, including evenings, weekends, and holidays

Key Responsibilities: <br> <br>Support the Store Manager in overseeing daily store operations and achieving sales targets. <br>Ensure excellent customer service and handle customer inquiries and complaints professionally. <br>Supervise, motivate, and support the store team, including scheduling and training. <br>Monitor inventory, merchandise receiving, stock replenishment, and product displays in line with company standards. <br>Assist in implementing promotions, special offers, and visual merchandising guidelines. <br>Maintain store appearance, operational standards, and company assets. <br>Handle cash transactions and administrative tasks when required. <br> <br>Qualifications & Skills: <br> <br>High School Diploma required; university degree is a plus. <br>3–5 years of retail experience, preferably in a supervisory role. <br>Strong leadership, communication, and customer service skills. <br>Knowledge of retail operations, inventory management, and merchandising. <br>Proactive, flexible, and able to make decisions in a fast-paced environment. <br>High level of integrity, responsibility, and professionalism

Store Manager <br> <br>Job Summary <br>The Store Manager is responsible for the overall operation of the store, including sales performance, staff supervision, customer service, inventory control, and ensuring a safe, well-organized shopping environment. This role combines leadership, operational oversight, and a strong focus on achieving business targets. <br> <br>Key Responsibilities <br> <br>Operations & Sales <br> <br>Oversee day-to-day store operations to ensure smooth, efficient functioning <br>Set and drive achievement of sales targets and KPIs <br>Monitor and analyze sales performance, preparing regular reports for upper management <br>Ensure the store complies with company policies, health and safety regulations, and legal requirements <br> <br>Staff Management <br> <br>Recruit, train, and onboard new employees <br>Create staff schedules and manage payroll budgets <br>Supervise, motivate, and evaluate staff performance <br>Foster a positive work environment and address any personnel issues <br>Conduct regular team meetings to communicate goals and updates <br> <br>Customer Service <br> <br>Ensure a high standard of customer service is maintained at all times <br>Handle escalated customer complaints and resolve issues effectively <br>Monitor customer feedback and implement improvements <br> <br>Inventory & Merchandising <br> <br>Manage stock levels, ordering, and inventory control to minimize loss <br>Oversee visual merchandising and ensure the store is well-presented <br>Coordinate with suppliers and vendors as needed <br> <br>Financial Management <br> <br>Manage store budgets, control expenses, and monitor profitability <br>Handle cash management and ensure accurate financial record-keeping <br>Analyze financial data to identify areas for improvement <br> <br>Qualifications <br> <br>Bachelor's degree in Business Administration, Retail Management, or related field (preferred) <br>2–5 years of retail experience, with at least 1–2 years in a supervisory or management role <br>Proven track record of meeting or exceeding sales targets <br> <br>Skills & Competencies <br> <br>Strong leadership and team management abilities <br>Excellent communication and interpersonal skills <br>Problem-solving and decision-making capabilities <br>Organizational and multitasking skills <br>Familiarity with POS systems and retail management software <br>Financial acumen (budgeting, P&L understanding) <br> <br>Working Conditions <br> <br>Typically full-time, may require evenings, weekends, and holidays <br>Primarily on the sales floor with some time in a back office for administrative tasks

<p>We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Oversee the daily operations of the restaurant to ensure smooth and efficient service.</li><li>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff.</li><li>Ensure exceptional customer service and promptly resolve guest concerns or complaints.</li><li>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations.</li><li>Control labor costs, food costs, and operating expenses while maximizing profitability.</li><li>Prepare and analyze daily, weekly, and monthly sales and operational reports.</li><li>Manage inventory levels, purchasing, and stock control to minimize waste and shortages.</li><li>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service.</li><li>Recruit, train, coach, and evaluate employees to maintain a high-performing team.</li><li>Develop staff schedules to ensure adequate coverage while controlling labor costs.</li><li>Implement company policies, operational procedures, and service standards.</li><li>Drive sales through promotional activities, upselling initiatives, and customer engagement.</li><li>Ensure compliance with company policies, food safety standards, and local regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p><p>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager.</p><p>Experience managing an international cuisine restaurant is required.</p><p>Strong leadership, communication, and team management skills.</p><p>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management.</p><p>Strong problem-solving and decision-making abilities.</p><p>Proficiency in Microsoft Office and restaurant POS systems.</p><p>Ability to work flexible hours, including evenings, weekends, and holidays.</p>

Aihom / Istikbal Jouneih Branch is hiring a: Sales Associate <br>Department: Retail Sales <br>Reports To: Branch Manager <br>Job Category: Entry Level <br>Timing: 10 AM till 7 PM, Monday to Saturday, 1 hour lunch break, Sunday off. <br> <br>Position Summary: <br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given. <br> <br>Duties and Responsibilities <br>• Greets customer on sales floor. <br>• Customer service management. Provide customer service to all customers and assist them. <br>• Creating and entering new customers on the tablet. <br>• Creating sales quotations on the tablet <br>• Present, promote and sell products/services using solid arguments to existing and prospective customers <br>• Following up with customers after their visit. <br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>• Assist with the seasonal inventories. <br>• Implements displays for window and interior as directed by Visual Merchandising. <br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>• Order barcodes for accessories. <br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer. <br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer <br>• Close deals with customers and walk them out to the door. <br>• Communicates for delivery of items to customer. <br>• Check the condition of the items before delivering it to the customers. <br>• Training new team, along with following up with their induction + orientation. <br>• Abide by Company internal rules as well as team spirit. <br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>• Continuously improve through customer feedback <br>• Meets pre-set monthly, quarterly and yearly sales targets. <br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>• Reports based on management needs and requests. <br> <br>Education: <br>• High Schoo Diploma or BA degree. <br> <br>Skills & Qualifications: <br>• Strong communication skills, both written and oral. <br>• Excellent selling and negotiation skills <br>• Prioritizing, time management and organizational skills <br>• Ability to gain immediate credibility with customers <br>• High sense of proper customer service standards <br>• Analytical and Meeting targets abilities <br>• Knowledge of the furniture business <br> <br>Interested candidates can send their CV to: hr@aihom.com.lb, Mentioning in the Subject Line: Sales Associate, Jounieh Branch

<p>The Store Manager is responsible for the overall operation of the store, including sales performance, staff supervision, customer service, inventory control, and ensuring a safe, well-organized shopping environment. This role combines leadership, operational oversight, and a strong focus on achieving business targets.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operations &amp; Sales</strong></p><ul><li>Oversee day-to-day store operations to ensure smooth, efficient functioning</li><li>Set and drive achievement of sales targets and KPIs</li><li>Monitor and analyze sales performance, preparing regular reports for upper management</li><li>Ensure the store complies with company policies, health and safety regulations, and legal requirements</li></ul><p><strong>Staff Management</strong></p><ul><li>Recruit, train, and onboard new employees</li><li>Create staff schedules and manage payroll budgets</li><li>Supervise, motivate, and evaluate staff performance</li><li>Foster a positive work environment and address any personnel issues</li><li>Conduct regular team meetings to communicate goals and updates</li></ul><p><strong>Customer Service</strong></p><ul><li>Ensure a high standard of customer service is maintained at all times</li><li>Handle escalated customer complaints and resolve issues effectively</li><li>Monitor customer feedback and implement improvements</li></ul><p><strong>Inventory &amp; Merchandising</strong></p><ul><li>Manage stock levels, ordering, and inventory control to minimize loss</li><li>Oversee visual merchandising and ensure the store is well-presented</li><li>Coordinate with suppliers and vendors as needed</li></ul><p><strong>Financial Management</strong></p><ul><li>Manage store budgets, control expenses, and monitor profitability</li><li>Handle cash management and ensure accurate financial record-keeping</li><li>Analyze financial data to identify areas for improvement</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Business Administration, Retail Management, or related field (preferred)</li><li>2 5 years of retail experience, with at least 1 2 years in a supervisory or management role</li><li>Proven track record of meeting or exceeding sales targets</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Strong leadership and team management abilities</li><li>Excellent communication and interpersonal skills</li><li>Problem-solving and decision-making capabilities</li><li>Organizational and multitasking skills</li><li>Familiarity with POS systems and retail management software</li><li>Financial acumen (budgeting, P&amp;L understanding)</li></ul><p><strong>Working Conditions</strong></p><ul><li>Typically full-time, may require evenings, weekends, and holidays</li><li>Primarily on the sales floor with some time in a back office for administrative tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Retail Management, or related field (preferred)</li><li>2 5 years of retail experience, with at least 1 2 years in a supervisory or management role</li><li>Proven track record of meeting or exceeding sales targets</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Strong leadership and team management abilities</li><li>Excellent communication and interpersonal skills</li><li>Problem-solving and decision-making capabilities</li><li>Organizational and multitasking skills</li><li>Familiarity with POS systems and retail management software</li><li>Financial acumen (budgeting, P&amp;L understanding)</li></ul>