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<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

Senior Civil Project Manager <br> <br>Location:Lebanon <br>Experience Level: Minimum 20 years <br>Employment Type: Full-time <br> <br>About the Role <br> <br>We are seeking a highly experienced and strategic Senior Civil Project Manager to lead complex structural enhancement and infrastructure upgrade projects. In this critical role, you will oversee large-scale facility improvements, ensuring structural integrity, modernization, and compliance with the latest engineering standards. <br> <br>With a minimum of 20 years of experience, you will bring deep expertise in structural assessments, project lifecycle management, and delivering high-quality civil engineering solutions for existing structures. If you have a proven track record of transforming and upgrading complex assets, we want you on our team. <br> <br>Key Responsibilities <br> <br>Project Leadership: Lead and manage comprehensive structural upgrade and facility modernization projects from conception through to successful handover. <br> <br>Strategic Planning: Oversee detailed structural assessments and develop strategic plans to enhance the lifespan, safety, and functionality of existing assets. <br> <br>Team Coordination: Collaborate with multidisciplinary teams, including architects, structural engineers, contractors, and external stakeholders, to ensure seamless project execution. <br> <br>Financial and Schedule Management: Manage project budgets, timelines, and resource allocation to deliver projects on schedule and within financial parameters. <br> <br>Compliance and Quality: Ensure all construction and enhancement activities strictly comply with local building codes, safety regulations, and the highest quality standards. <br> <br>Risk Mitigation: Identify potential project risks early and implement proactive problem-solving and rigorous quality control measures. <br> <br>Mentorship: Provide expert technical guidance and mentorship to junior engineering staff and project teams. <br> <br>Qualifications <br> <br>Education: Bachelor's degree in Civil Engineering, Structural Engineering, or a closely related field. A Master's degree is highly preferred. <br> <br>Experience: Minimum of 20 years of proven experience in civil engineering and project management, with a strong focus on structural upgrades, retrofitting, or complex facility enhancements. <br> <br>Certifications: Professional Engineer (PE), PMP, or equivalent professional certifications are strongly desired. <br> <br>Skills: Exceptional leadership, communication, and stakeholder management skills. Proficiency in project management software and modern engineering tools. <br> <br>Track Record: Demonstrated ability to manage complex budgets and deliver high-stakes engineering projects successfully

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

We are looking for an experienced Tax Manager to join our Beirut office and manage tax assignments for both Lebanon and UAE/Dubai-based clients. <br> <br>Key Responsibilities <br>Manage Lebanon and UAE tax compliance and advisory assignments. <br>Manage UAE Corporate Tax and VAT matters and FTA-related requirements. <br> <br>Prepare and review tax returns, calculations, registrations, and supporting documentation. <br>Handle tax audits, assessments, objections, and correspondence with relevant authorities. <br>Monitor changes in Lebanese and UAE tax legislation and advise clients accordingly. <br>Review clients' tax positions and identify potential risks and opportunities. <br>Manage and maintain strong relationships with clients. <br>Supervise and review the work of junior tax team members. <br>Coordinate with accounting and audit teams on tax-related matters. <br>Manage multiple assignments and ensure timely completion and high-quality deliverables. <br>Requirements <br>5+ years of relevant tax experience. <br>Strong experience in Lebanese taxation and UAE Corporate Tax & VAT. <br>Experience dealing with tax authorities in Lebanon and/or the UAE. <br>Experience in an accounting, audit, tax consultancy, or professional services firm. <br>Strong analytical and problem-solving skills. <br>Excellent client-management and communication skills. <br>Strong knowledge of Microsoft Excel and accounting/tax software. <br>English; Arabic is required. <br>ACCA, CPA, CA, CTA, or equivalent qualification is an advantage. <br>UAE tax certification or practical UAE tax experience is a strong advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <p><br> Tanbish Lebanon is looking for an experienced Sales Account Manager to grow the Restaurants and Motors categories, acquire new businesses, and increase sales and listings on our online classifieds platform.<br> <br> <br> <br> <strong>Job Responsibilities:</strong><br> <br> <br> - Acquire new restaurants, car dealers, and showrooms and introduce them to Tanbish.<br> <br> - Sell Tanbish services including paid listings, Bundles packages and sponsorships.<br> <br> - Maintain strong relationships with existing customers and increase renewals and upselling.<br> <br> - Achieve daily customer visits, new accounts, listings, and monthly revenue targets.<br> <br> - Help customers understand and use Tanbish to post, promote, and manage their listings.<br> <br> - Coordinate with Customer Service, Operations, Marketing, and Graphic Design to ensure customer satisfaction and support Reels/video campaigns.<br> <br> - Monitor competitors and identify new market opportunities.<br> <br> - Record daily activities, leads, meetings, deals, and customer feedback in the Tanbish CRM.<br> <br> - Prepare regular sales performance reports.<br> <br> <br> <br> <br> <strong>Requirements:</strong><br> <br> <br> <br> - Proven experience in sales or business development<br> <br> - Experience in restaurants, hospitality, car dealerships, or showrooms,&nbsp;digital advertising, online platforms, marketplaces, or classifieds is an advantage.<br> <br> - Strong communication, negotiation, and closing skills.<br> <br> - Good command of English and Arabic.<br> <br> - Target-driven, organized, and comfortable with daily field visits.<br> <br> - Good understanding of CRM and digital platforms.<br> <br> - Driving license and own transportation is an advantage.<br> <br> <br> "Good commission scheme provided."<br> <br> &nbsp;</p><br><br> <br><br> </div>

We are an established Odoo ERP implementation partner delivering business-critical ERP projects across multiple industries. <br>We are hiring a Project Manager to own end-to-end delivery governance of Odoo ERP projects. <br> <br>Key Responsibilities <br>- Lead projects from planning through successful delivery. <br>- Define project scope, objectives, timelines, budgets, and resource plans. <br>- Develop and maintain project schedules, milestones, and delivery plans. <br>- Coordinate Business Analysts, Functional Consultants, Developers, and Technical Leads. <br>- Monitor project progress, risks, issues, dependencies, and overall performance. <br>- Manage scope changes and assess their impact on timeline, budget, and resources. <br>- Act as the primary point of contact for clients, ensuring clear communication and stakeholder alignment. <br>- Resolve project challenges, resource conflicts, and delivery roadblocks. <br>- Ensure deliverables meet quality standards and client expectations. <br>- Oversee UAT, go-live activities, and project handover to the support team. <br>- Maintain accurate project documentation, status reports, and lessons learned. <br>- Contribute to improving project management processes, tools, and best practices. <br> <br>Required Qualifications <br>- 3+ years of project management experience in ERP or software implementation. <br>- Experience managing ERP projects (Odoo is a plus). <br>- Strong knowledge of project planning, scope, budgets, and delivery. <br>- Experience with Agile and Waterfall methodologies. <br>- Ability to coordinate cross-functional teams and manage client relationships. <br>- Excellent communication, organization, and problem-solving skills. <br>- Bachelor's degree in Business, MIS, Engineering, or a related field

We are seeking an experienced and detail-oriented Accounting Manager to join our growing construction company. The ideal candidate will oversee the accounting department, ensure accurate financial reporting, manage cash flow, and support the company's financial operations while ensuring compliance with accounting standards and local regulations. <br> <br>Responsibilities: <br>Manage and supervise the daily operations of the accounting department. <br>Prepare monthly, quarterly, and annual financial statements. <br>Oversee accounts payable, accounts receivable, payroll, and general ledger activities. <br>Monitor project costing, job costing, and budget performance for construction projects. <br>Prepare cash flow forecasts and monitor company liquidity. <br>Ensure compliance with local tax laws, VAT requirements, and financial regulations. <br>Coordinate annual audits and liaise with external auditors. <br>Reconcile bank accounts and maintain accurate financial records. <br>Develop and implement accounting policies and internal controls. <br>Prepare financial reports and analyses for senior management. <br>Monitor project profitability and identify cost-saving opportunities. <br>Support budgeting and forecasting processes. <br>Mentor and lead the accounting team. <br> <br>Requirements: <br>Bachelor's degree in Accounting, Finance, or a related field. <br>CPA, CMA, ACCA, or equivalent professional certification is a plus. <br>Minimum 7–10 years of accounting experience, including 3–5 years in a managerial role. <br>Previous experience in the construction or contracting industry is mandatory. <br>Strong knowledge of project accounting, job costing, and financial reporting. <br>Proficiency in ERP/accounting software and Microsoft Excel. <br>Strong analytical, organizational, and leadership skills. <br>Excellent communication skills in English and Arabic

We're Hiring: Research & Development (R&D) Manager <br> <br>Location: Bekaa, Lebanon <br> <br>Are you passionate about food innovation and product development? Do you have experience developing new dairy products, improving existing formulations, and driving continuous improvement? Join Liban Lait and play a key role in shaping the future of our product portfolio. <br> <br>Key Responsibilities <br>Lead new product development from concept through commercialization. <br>Improve existing products through formulation, quality enhancement, and cost optimization. <br>Plan, coordinate, and execute product and packaging trials. <br>Collaborate with Production, Quality, Procurement, and Marketing to ensure successful product launches. <br>Evaluate new ingredients, technologies, and packaging solutions. <br>Conduct sensory evaluations and analyze feedback to enhance product quality. <br>Monitor market trends, customer needs, and competitor products. <br>Ensure compliance with food safety, quality, and regulatory requirements. <br>Maintain accurate documentation of all R&D projects and trials. <br>Qualifications <br>Bachelor's degree in Food Technology, Food Science, Dairy Technology, or a related field. <br>Minimum 3 years of experience in Research & Development within the food manufacturing industry. <br>Experience in the dairy or cheese industry is highly preferred. <br>Strong knowledge of food formulation, manufacturing processes, and quality systems. <br>Excellent analytical, problem-solving, and project management skills. <br>Creative mindset with a passion for innovation. <br>Strong communication and cross-functional collaboration skills. <br> <br> Interested candidates are invited to apply through LinkedIn or send their CV to hr@libanlait.com

CIS Group, a leading ICT company based in Jal El Dib, is seeking a dynamic and results-driven Account Manager – IT Sales to join our growing Sales team. <br>This role offers an excellent opportunity to build a career in technology sales, work with industry experts, and develop strong client relationships within a fast-paced environment. <br> <br>Key Responsibilities: <br> <br>• Manage and grow a portfolio of existing clients by promoting ICT products and services (hardware, software, and solutions) <br>• Identify and develop new business opportunities through prospecting and networking <br>• Maintain strong client relationships to ensure high levels of customer satisfaction and retention <br>• Conduct regular follow-ups with clients and address any issues in a timely and professional manner <br>• Prepare and deliver tailored ICT sales proposals in coordination with the Pre-Sales team <br>• Stay up to date with market trends, competitors, and emerging technologies <br>• Coordinate with internal departments to ensure smooth order execution and timely delivery. <br> <br>Requirements <br> <br>• Bachelor’s degree in Computer Engineering, Computer Science, or a related field <br>• 0–3 years of experience in ICT or technology sales , Fresh graduates are encouraged to apply <br>• Fluency in Arabic, English, and French <br>• Strong communication, presentation, and interpersonal skills <br>• Good negotiation and problem-solving abilities <br>• Customer-oriented mindset with a proactive approach

Evo Wallet is looking for a dynamic and results-driven Commercial Manager to lead business growth initiatives, develop strategic partnerships, and drive revenue generation across our fintech services. <br>Key Responsibilities: <br> Develop and execute commercial strategies aligned with business objectives <br> Identify new business opportunities and strategic partnerships <br> Manage key client relationships and negotiate commercial agreements <br> Drive sales growth and achieve revenue targets <br> Monitor market trends, competitor activities, and customer needs <br> Collaborate with product, operations, and marketing teams to enhance service offerings <br> Prepare business forecasts, commercial reports, and performance analysis <br> Lead and mentor the commercial team to achieve business goals <br>Requirements: <br> Bachelor's degree in business administration, Finance, Marketing, or a related field <br> Minimum 5 years of experience in Commercial Management, Business Development, Sales, or Relationship Management <br> Experience in FinTech, Banking, Payments, or Financial Services is highly preferred <br> Strong negotiation, communication, and stakeholder management skills <br> Proven track record in achieving revenue growth and building strategic partnerships <br> Strong analytical and business planning capabilities <br> Fluency in English and Arabic <br> Interested candidates can send their CV to hrexecutive@xport.com <br>Join Evo Wallet and help shape the future of digital financial services. <br>#Hiring #CommercialManager #BusinessDevelopment #FintechJobs #DigitalPayments #LebanonJobs #EvoWallet

Evo Wallet is looking for a creative and strategic Marketing Manager to lead our marketing initiatives, strengthen brand awareness, drive customer acquisition, and support the growth of our digital financial services. <br> <br>Key Responsibilities: <br> <br> Develop and execute comprehensive marketing strategies aligned with business objectives <br> <br> Lead brand positioning, digital marketing, and customer acquisition campaigns <br> <br> Manage social media, content marketing, advertising, and public relations activities <br> <br> Analyze market trends, customer insights, and competitor activities to identify opportunities <br> <br> Plan and oversee product launches, promotional campaigns, and events <br> <br> Monitor campaign performance and optimize marketing ROI <br> <br> Collaborate with commercial, product, and customer experience teams to support business growth <br> <br> Manage marketing budgets and agency/vendor relationships <br> <br>Requirements: <br> <br> Bachelor's degree in Marketing, Business Administration, Communications, or a related field <br> <br> Minimum 5 years of marketing experience, with at least 2 years in a managerial role <br> <br> Experience in FinTech, Banking, Digital Payments, Telecommunications, or Financial Services is preferred <br> <br> Strong knowledge of digital marketing, social media, branding, and campaign management <br> <br> Excellent communication, leadership, and project management skills <br> <br> Proficiency in marketing analytics and digital marketing tools <br> <br> Fluency in English and Arabic; French is a plus <br> <br> Interested candidates can send their CV to careers@evowallet.com <br> <br>Join Evo Wallet and help shape the future of digital payments and financial innovation. <br> <br>#Hiring #MarketingManager #DigitalMarketing #FintechJobs #BrandManagement #LebanonJobs #EvoWallet

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client, a leading FMCG company based in Beirut, Lebanon , is seeking a highly capable and results-driven Logistics &amp; Warehousing Manager with 5 7 years of experience to lead and optimize end-to-end logistics operations across multiple markets. This role is critical in ensuring operational efficiency, cost optimization, and supply chain excellence. Key Responsibilities Lead end-to-end logistics operations across multiple countries. Manage inbound, outbound, and e-commerce warehouse operations. Ensure inventory accuracy, effective stock governance, and warehouse efficiency. Oversee transportation, freight, and customs clearance activities. Drive logistics cost optimization while maintaining high service levels. Manage relationships with third-party logistics providers (3PLs), freight forwarders, and other logistics partners. Support Sales &amp; Operations Planning (S&amp;OP) by aligning supply, inventory, and customer requirements. Develop and implement logistics and warehousing KPIs, governance processes, and continuous improvement initiatives. Lead, mentor, and develop logistics and warehouse teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 7 years of relevant experience in logistics, warehousing, or supply chain management.</li><li>Proven experience managing logistics operations across multiple markets.</li><li>Strong experience working with third-party logistics providers (3PLs) and logistics partners.</li><li>Solid understanding of inventory management, transportation, customs clearance, and cost control.</li><li>Strong leadership, analytical, organizational, and problem-solving skills.</li></ul><p></p></section>

US-Based Architectural Lighting Company | International Projects <br> <br>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets. <br> <br>Responsibilities: <br> <br>• Lead product marketing, including market research and product positioning. <br>• Define value propositions for each product line and collaborate with R&D. <br>• Adapt product messaging for regional preferences. <br>• Align marketing efforts with international sales teams. <br>• Develop marketing materials for the U.S. rep network and international distributors. <br>• Support reps with campaigns and promotional materials. <br>• Oversee production of brochures, datasheets, case studies, and videos. <br>• Manage digital channels, including the website and social media. <br>• Ensure brand consistency and optimize content. <br>• Plan and lead participation in key industry events. <br>• Manage logistics, booth design, and vendor coordination. <br>• Conduct competitive research and identify new market opportunities. <br>• Partner with leadership to shape product roadmaps and revenue plans. <br> <br>Qualifications: <br> <br>• 5+ years of marketing or product management experience in the architectural lighting or building materials industry. <br>• Strong understanding of specifier-driven sales cycles. <br>• Proficient in digital marketing, event planning, and content development. <br>• Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools. <br>• Fluent in English and Arabic, French is a strong advantage. <br>• Willingness to travel to target markets as needed

The Production Manager will lead and optimize the full production lifecycle of products, ensuring efficiency, quality, cost control, and on-time delivery while building and managing a high-performing production team. <br> <br> <br>Core Responsibilities: <br> <br>Lead end-to-end production (assembly, wiring, finishing, packaging). <br>Plan and manage production schedules aligned with sales and project requirements. <br>Build, supervise, and develop the production team (technicians, engineers, and supervisors). <br>Ensure strict quality control and compliance with company and industry standards. <br>Optimize production processes, reduce waste, and improve productivity and margins. <br>Oversee prototypes and the transition from design to production. <br>Manage BOMs, production costing, material selection, and material utilization. <br>Coordinate with Sales, Design, Procurement, Logistics, and other cross-functional teams. <br>Ensure workshop organization, safety, housekeeping, and discipline. <br>Resolve production issues, delays, and technical bottlenecks. <br>Utilize the ERP system to manage production planning, inventory, work orders, and reporting. <br>Manage production operations across multiple manufacturing facilities, ensuring consistency, efficiency, and standardization. <br> <br> <br>Requirements: <br> <br>5–10 years of experience in a manufacturing or production environment. <br>Strong background in electrical systems or technical products. <br>Assembly-based production (not continuous manufacturing). <br>Production planning and scheduling. <br>Material selection and manufacturing processes. <br>Proven leadership experience managing production teams. <br>Experience with process optimization and Lean Manufacturing principles. <br>Hands-on experience using ERP systems in a manufacturing environment. <br>Demonstrated ability to manage operations across multiple facilities or production sites. <br>Hands-on leader, comfortable working in a workshop environment. <br>Experience in electronics, MEP, or related manufacturing industry is preferred

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement sales strategies aligned with company objectives and market trends</p><p>Lead, mentor, and motivate the sales team to achieve and exceed targets</p><p>Manage and expand relationships with key clients, ensuring customer satisfaction and long-term partnerships</p><p>Identify new sales opportunities, market segments, and distribution channels</p><p>Prepare and deliver sales forecasts, budgets, and performance reports to management</p><p>Monitor KPIs, pipeline performance, and conversion rates, providing actionable insights for improvement</p><p>Check daily sales report, follow up with related sales consultant and provide any support needed for deal closure.</p><p>Collaborate with marketing and business development manager to align sales initiatives with campaigns and growth plans</p><p>Oversee contract negotiations, pricing strategies, and closing of deals to maximize profitability</p><p>Ensure CRM (e.g., Odoo) is updated with accurate client and sales data for effective tracking and reporting</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Sales, Marketing, or a related field (MBA is a plus)</li><li>Minimum of 7 10 years of experience in sales management, with a proven record of achieving revenue goals</li><li>Strong leadership skills with experience managing and developing sales teams</li><li>Excellent negotiation, communication, and interpersonal skills</li><li>Proficiency in CRM and ERP systems (Odoo is a plus), and Microsoft Office Suite</li><li>Strong analytical skills with the ability to interpret sales data and market trends</li><li>Ability to drive cross-functional collaboration and influence stakeholders</li><li>Results-oriented, proactive, and customer-focused mindset</li><li>Fluency in English; Arabic or French is an asset</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.</p><p>Gather and translate business requirements into detailed product specifications.</p><p>Collaborate with development teams to ensure timely and high-quality product delivery.</p><p>Manage User Acceptance Testing (UAT) and oversee issue resolution.</p><p>Ensure compliance with regulatory requirements, including KYC and AML standards.</p><p>Coordinate integrations with third-party providers, payment gateways, and external partners.</p><p>Work closely with operations and marketing teams to support successful product launches.</p><p>Maintain product documentation, reporting, and process alignment.</p><p>Mentor and support junior product team members.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p>Bachelor's degree in Business, Finance, Information Technology, or a related field.</p><p>4–7+ years of experience in product development, preferably within FinTech, digital payments, or financial services.</p><p>Strong understanding of e-wallets, payment solutions, cards, and digital financial products.</p><p>Experience managing the complete product development lifecycle.</p><p>Knowledge of regulatory frameworks, including KYC and AML requirements.</p><p>Excellent analytical, problem-solving, and decision-making abilities.</p><p>Strong communication and stakeholder management skills.</p><p><br></p><p>Technical Skills</p><p><br></p><p>Experience with product management tools such as Jira, Trello, or similar platforms.</p><p>Understanding of APIs, system integrations, and digital platforms.</p><p>Proficiency in data analysis and reporting tools.</p><p>Familiarity with Agile and Scrum methodologies.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions.</p><p>Key Responsibilities</p><ul><li>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.</li><li>Gather and translate business requirements into detailed product specifications.</li><li>Collaborate with development teams to ensure timely and high-quality product delivery.</li><li>Manage User Acceptance Testing (UAT) and oversee issue resolution.</li><li>Ensure compliance with regulatory requirements, including KYC and AML standards.</li><li>Coordinate integrations with third-party providers, payment gateways, and external partners.</li><li>Work closely with operations and marketing teams to support successful product launches.</li><li>Maintain product documentation, reporting, and process alignment.</li><li>Mentor and support junior product team members.</li></ul><p>Technical Skills</p><ul><li>Experience with product management tools such as Jira, Trello, or similar platforms.</li><li>Understanding of APIs, system integrations, and digital platforms.</li><li>Proficiency in data analysis and reporting tools.</li><li>Familiarity with Agile and Scrum methodologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Requirements</p><ul><li>Bachelor's degree in Business, Finance, Information Technology, or a related field.</li><li>4 7+ years of experience in product development, preferably within FinTech, digital payments, or financial services.</li><li>Strong understanding of e-wallets, payment solutions, cards, and digital financial products.</li><li>Experience managing the complete product development lifecycle.</li><li>Knowledge of regulatory frameworks, including KYC and AML requirements.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Strong communication and stakeholder management skills.</li></ul><p></p></section>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>Chain Reaction is looking for a Performance Marketing Manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.</p> <h4>Requirements</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li> <li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li> <li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li> <li>Continuously analyze performance data and create detailed campaign performance reports.</li> <li>Efficiently manage advertising budgets across all platforms and campaigns.</li> <li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li> <li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li> </ul> <p><strong>Required skills & qualifications:</strong></p> <ul> <li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li> <li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li> <li>In-depth experience in the Google Display Network and overall display advertising.</li> <li>Solid knowledge of retargeting/remarketing strategies.</li> <li>Demonstrated people management and team leadership skills.</li> <li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li> <li>E-commerce experience is a must.</li> <li>Educational or professional background in marketing and advertising is a plus.</li> <li>Experience with luxury brands is a strong advantage.</li> <li>Fluency in French is a plus.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>Chain Reaction is looking for a Performance Marketing Manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.</p> <h4>Requirements</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li> <li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li> <li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li> <li>Continuously analyze performance data and create detailed campaign performance reports.</li> <li>Efficiently manage advertising budgets across all platforms and campaigns.</li> <li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li> <li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li> </ul> <p><strong>Required skills & qualifications:</strong></p> <ul> <li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li> <li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li> <li>In-depth experience in the Google Display Network and overall display advertising.</li> <li>Solid knowledge of retargeting/remarketing strategies.</li> <li>Demonstrated people management and team leadership skills.</li> <li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li> <li>E-commerce experience is a must.</li> <li>Educational or professional background in marketing and advertising is a plus.</li> <li>Experience with luxury brands is a strong advantage.</li> <li>Fluency in French is a plus.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> Chain Reaction is looking for a Performance Marketing Manager to join the team.<br> The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion.<br> By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Key Responsibilities: Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads , Facebook Ads Manager , and other third-party platforms.<br> Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.<br> Maintain strong understanding and application of Google Ads campaign types and best practices.<br> Continuously analyze performance data and create detailed campaign performance reports .<br> Efficiently manage advertising budgets across all platforms and campaigns.<br> Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.<br> Report on key performance indicators , calculate Cost Per Lead (CPL) , forecast spend, and adjust strategies based on demand and seasonality.<br> Required Skills &amp; Qualifications: Proficient in Google Ads , Google Ads Editor , and Google Analytics .<br> Strong expertise in keyword research , campaign buildouts , ad creation , A/B copy testing , bid management , and lead generation .<br> In-depth experience in the Google Display Network and overall Display Advertising .<br> Solid knowledge of retargeting/remarketing strategies .<br> Demonstrated people management and team leadership skills.<br> Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team .<br> E-commerce experience is a must .<br> Educational or professional background in Marketing and Advertising is a plus.<br> Experience with luxury brands is a strong advantage.<br> Fluency in French is a plus.<br></span> </div>