وظائف مدير مكتب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an AI Engineering Manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: The AI Engineering Manager leads a cross-functional team (Development &amp; QA) and owns technical architecture, delivery outcomes, AI-enabled system design and driving an AI first culture among your team.<br> This role is both strategic and hands-on.<br> It requires strong expertise in modern AI frameworks, applied AI architectures, and scalable system design.<br> The manager is accountable for delivering stable, secure, AI-powered capabilities — not just managing execution.<br> Core Responsibilities Technical Leadership &amp; Architecture Own product architecture, including AI/LLM-integrated components Design scalable, secure, and maintainable systems Lead decisions involving: LLM integration (OpenAI, Azure OpenAI, etc.<br>) RAG architectures and vector databases AI orchestration frameworks (LangChain, Semantic Kernel, LlamaIndex) Ensure system reliability, observability, and cost efficiency Establish AI governance and safe usage practices AI Framework &amp; Methodology Expertise Apply modern AI methodologies, including: Retrieval-Augmented Generation (RAG) Prompt engineering and evaluation AI output validation and guardrails Human-in-the-loop workflows Model monitoring and performance evaluation Drive experimentation, A/B testing, and telemetry-based decision making Team Leadership Lead and mentor developers and QA engineers Raise AI literacy across the team Establish AI-native coding and review standards Balance speed, quality, and architectural integrity Delivery &amp; Outcome Ownership Own predictable, high-quality releases Ensure AI features are measurable, validated, and production-ready Act as technical escalation point Drive cross-team alignment with Product, Data, and DevOps AI-Driven Engineering Excellence Leverage AI-assisted development tools to improve velocity Optimize AI cost-performance tradeoffs Embed automation into testing and CI/CD pipelines 7+ years software engineering experience, 2+ years in technical leadership Hands-on experience building and deploying AI-enabled systems Strong knowledge of: LLM integration and prompt design RAG architectures and vector search AI orchestration frameworks Cloud platforms (Azure, AWS, or GCP) Experience designing scalable distributed systems Preferred Experience in regulated industries AI governance and compliance knowledge Model lifecycle management and monitoring tools</span> </div>

Amaken is seeking to hire a results-driven Sales Manager for a leading food processing company to be based in Chouifet, Lebanon. <br> <br>The Sales Manager will be responsible for driving revenue growth, developing and executing sales strategies, leading the sales team, and expanding the company's customer base across the food manufacturing sector. The role focuses on achieving sales targets, strengthening the company's market presence, building long-term client relationships, and promoting industrial food processing equipment, production lines, and turnkey solutions. <br> <br>Key Responsibilities: <br> <br>Sales Strategy & Performance: <br>• Develop and implement sales strategies aligned with the company's business objectives and growth plans within the food processing and food manufacturing industries. <br>• Set monthly, quarterly, and annual sales targets, ensuring consistent achievement and continuous performance improvement. <br>• Identify new business opportunities for food processing equipment, production lines, packaging machinery, and turnkey industrial solutions. <br>• Monitor sales activities, analyze industry trends, and adjust sales strategies to maximize revenue and market share. <br>• Prepare sales forecasts, reports, and performance dashboards for senior management. <br>• Lead the entire sales cycle, from prospecting and technical presentations to quotation submission, negotiation, and contract closure. <br>• Review customer inquiries, RFQs, and tenders, coordinating with technical teams to prepare competitive commercial and technical proposals. <br> <br>Team Leadership & Management: <br>• Recruit, train, coach, and motivate the sales team to achieve high-performance standards. <br>• Establish individual KPIs and conduct regular performance evaluations. <br>• Lead regular sales meetings and provide ongoing coaching, guidance, and technical support. <br> <br>Client & Market Development: <br>• Develop strong relationships with food manufacturers, industrial clients, consultants, contractors, distributors, and key decision-makers. <br>• Identify new business opportunities across the poultry and meat manufacturing sectors. <br>• Conduct regular client visits to understand production requirements and recommend suitable technical solutions. <br>• Conduct market research and competitor analysis to identify trends, pricing strategies, customer needs, and emerging technologies. <br>• Represent the company during negotiations, technical meetings, exhibitions, and industry events. <br>• Support customer retention initiatives by ensuring exceptional after-sales service and client satisfaction. <br> <br>Operations & Cross-Functional Coordination: <br>• Coordinate closely with engineering, procurement, logistics, service, and finance teams to ensure smooth project execution and timely delivery. <br>• Ensure quotations, pricing, promotions, and commercial terms comply with company policies. <br>• Monitor order progress and ensure timely follow-up on quotations, purchase orders, deliveries, and customer requests. <br>• Handle customer concerns and coordinate with internal departments to ensure prompt and effective resolution. <br>• Maintain accurate CRM records, sales reports, contracts, and project documentation. <br> <br>Qualifications: <br>• Bachelor's degree in Mechanical Engineering or Civil Engineering. <br>• 3–5 years in a Sales Manager role. <br>• Proven experience within the food processing, food technology, industrial machinery, or turnkey food manufacturing solutions industry. <br>• Strong understanding of food processing equipment, production lines, industrial manufacturing processes, and food factory operations. <br>• Proven track record of consistently achieving and exceeding sales targets. <br>• Experience handling technical sales, RFQs, tenders, and solution-based selling. <br>• Good understanding of local and regional food manufacturing markets and distribution networks

Job Purpose <br>The Senior Warehouse Manager is responsible for the overall management and performance of the Central Warehouse in Hadath, ensuring the efficient receiving, storage, stock, order preparation, and distribution of all company inventory. <br>The role oversees all warehouse operations across multiple storage categories, including Raw Materials, Packaging Materials, FMCG Supermarket Products, Fresh & Frozen Products, Non-Food Items, Operational Supplies, and Company Assets, ensuring inventory accuracy, product quality, operational efficiency, and compliance with company policies and food safety standards. <br>The Senior Warehouse Manager leads warehouse personnel, optimizes warehouse capacity and productivity, maintains inventory integrity, and ensures the timely and accurate replenishment of all company branches and operational departments. The role works closely with Procurement, Production, Quality Assurance, Inventory Control, Logistics, Finance, and Branch Operations to support uninterrupted business operations and achieve the company's operational objectives. <br>Scope of Responsibility <br>The Senior Warehouse Manager is responsible for the management and control of all warehouse areas, including but not limited to: <br>• Raw Materials Warehouse <br>• Packaging Materials Warehouse <br>• FMCG & Supermarket Products Warehouse <br>• Chilled Storage <br>• Frozen Storage <br>• Dry Storage <br>• Non-Food Items Warehouse <br>• Cleaning Chemicals Storage <br>• Returned Goods Area <br>• Dispatch & Staging Area <br> <br>Main Responsibilities <br>Warehouse Operations <br>• Direct and oversee all warehouse operations across all storage categories. <br>• Ensure the efficient receipt, storage, replenishment, picking, packing, and dispatch of all products. <br>• Develop and implement warehouse policies, procedures, and Standard Operating Procedures (SOPs). <br>• Optimize warehouse space utilization while maintaining product accessibility and safety. <br>• Ensure products are stored under the required environmental and temperature conditions. <br>• Monitor warehouse productivity and implement continuous improvement initiatives. <br>Inventory Management <br>• Maintain accurate inventory records for all product categories. <br>• Ensure all inventory movements are recorded accurately in the ERP system. <br>• Monitor stock levels and coordinate replenishment requirements. <br>• Lead cycle counts and annual physical inventories. <br>• Investigate inventory discrepancies and implement corrective actions. <br>• Ensure FIFO and FEFO principles are consistently applied where applicable. <br> <br>Receiving & Dispatch <br>• Oversee the receiving of products from local and international suppliers. <br>• Ensure all incoming goods are inspected and verified against purchase orders and delivery documents. <br>• Ensure timely preparation and dispatch of branch orders and internal transfers. <br>• Monitor loading activities to ensure accuracy and prevent product damage. <br> <br>Team Leadership <br>• Lead, mentor, and develop warehouse managers, supervisors, storekeepers, inventory controllers, and warehouse staff. <br>• Allocate resources effectively to meet operational demands. <br>• Conduct performance evaluations and identify training and development needs. <br>• Foster a culture of accountability, teamwork, and continuous improvement. <br> <br>Quality, Food Safety & Compliance <br>• Ensure compliance with HACCP, GMP, company quality standards, and regulatory requirements. <br>• Maintain warehouse cleanliness and organization. <br>• Ensure proper product traceability and stock rotation. <br>• Support internal and external audits and implement corrective actions. <br> <br>Health & Safety <br>• Promote a safe working environment and ensure compliance with occupational health and safety regulations. <br>• Ensure warehouse equipment is properly maintained and operated safely. <br>• Conduct regular warehouse safety inspections. <br> <br>Reporting & Performance <br>• Monitor warehouse KPIs and prepare regular operational reports. <br>• Analyze warehouse performance and recommend process improvements. <br>• Manage warehouse operating costs while maintaining service levels

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're Hiring: Customer Service Manager</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage the Customer Service team to achieve performance targets.</li><li>Develop and implement customer service policies, procedures, and standards.</li><li>Monitor service quality, customer satisfaction, and team performance metrics.</li><li>Collaborate with internal departments to address customer needs and operational issues.</li><li>Prepare regular performance and customer insight reports for management.</li><li>Coach, train, and develop customer service representatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Business Administration or a related field.</li><li>Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role.</li><li>Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Customer-centric mindset with the ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office and customer service management tools.</li><li>Fluency in English and Arabic; French is a plus.</li></ul><p></p></section>

We are looking for an experienced and results-driven Transportation Division Manager to lead and develop one of our transportation operations divisions. <br> <br>The successful candidate will be responsible for overseeing daily operations, improving service quality and efficiency, managing operational performance, and identifying opportunities for business growth. <br> <br>Key Responsibilities: <br>Manage and monitor daily transportation operations. <br>Ensure efficient scheduling, service delivery, and resource utilization. <br>Monitor operational performance, costs, and service quality. <br>Develop and implement plans to improve productivity and profitability. <br>Identify new business opportunities and support the division’s growth. <br>Handle operational challenges and ensure timely solutions. <br>Coordinate with relevant departments to achieve business objectives. <br>Prepare operational reports and recommendations for Management. <br> <br>Requirements: <br>Proven managerial experience in transportation, fleet, logistics, or a related operational field. <br>Strong understanding of transportation operations and service management. <br>Business development and entrepreneurial mindset. <br>Strong leadership, problem-solving, and decision-making skills. <br>Ability to manage performance, costs, and operational priorities. <br>Strong communication and organizational skills. <br>Proficiency in Microsoft Office. <br>Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">We're Hiring: Research &amp; Development (R&amp;D) Manager<br><br> <br>Location: Bekaa, Lebanon<br><br> <br>Are you passionate about food innovation and product development? Do you have experience developing new dairy products, improving existing formulations, and driving continuous improvement? Join Liban Lait and play a key role in shaping the future of our product portfolio.<br><br> <br><b>Key Responsibilities</b><br><br>Lead new product development from concept through commercialization.<br><br>Improve existing products through formulation, quality enhancement, and cost optimization.<br><br>Plan, coordinate, and execute product and packaging trials.<br><br>Collaborate with Production, Quality, Procurement, and Marketing to ensure successful product launches.<br><br>Evaluate new ingredients, technologies, and packaging solutions.<br><br>Conduct sensory evaluations and analyze feedback to enhance product quality.<br><br>Monitor market trends, customer needs, and competitor products.<br><br>Ensure compliance with food safety, quality, and regulatory requirements.<br><br>Maintain accurate documentation of all R&amp;D projects and trials.<br><br><b>Qualifications</b><br><br>Bachelor's degree in Food Technology, Food Science, Dairy Technology, or a related field.<br><br>Minimum 3 years of experience in Research &amp; Development within the food manufacturing industry.<br><br>Experience in the dairy or cheese industry is highly preferred.<br><br>Strong knowledge of food formulation, manufacturing processes, and quality systems.<br><br>Excellent analytical, problem-solving, and project management skills.<br><br>Creative mindset with a passion for innovation.<br><br>Strong communication and cross-functional collaboration skills.<br><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Sales Manager (West Beirut / Full-Time).</p><p>Experience Required: 7+ years of sales experience, heavily preferred in the FMCG sector.</p><p>Market Expertise: In-depth, localized knowledge of the West Beirut retail, down-market, and wholesale territory.</p><p>Core Sales Priorities: Grow volume and value sales, recruit new customers, set sales targets, and track performance via daily dashboard meetings.</p><p>Field Leadership Priorities: Spend at least 4 days a week in the market with the sales team, accompany each representative 4 times monthly, provide 24-hour feedback, and audit routing plans.</p><p>Financial Priorities: Manage collections, prevent accounts from exceeding credit limit days, and assist in setting customer credit ceilings.</p><p>Secondary Responsibilities: Monitor competitor activities, improve store merchandising, handle client issue resolution, write field reports, and oversee team operations (transportation, returns).</p><p>Technical Skills: Basic computer literacy, experience with sales tablets/palms, and familiarity with QlikView is a plus.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Required: 7+ years of sales experience, heavily preferred in the FMCG sector.</p><p>Market Expertise: In-depth, localized knowledge of the West Beirut retail, down-market, and wholesale territory.</p><p>Technical Skills: Basic computer literacy, experience with sales tablets/palms, and familiarity with QlikView is a plus.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Evo Wallet is looking for a creative and strategic Marketing Manager to lead our marketing initiatives, strengthen brand awareness, drive customer acquisition, and support the growth of our digital financial services.</p><p><br></p><p><br></p><p>&nbsp;Develop and execute comprehensive marketing strategies aligned with business objectives</p><p><br></p><p>&nbsp;Lead brand positioning, digital marketing, and customer acquisition campaigns</p><p><br></p><p>&nbsp;Manage social media, content marketing, advertising, and public relations activities</p><p><br></p><p>&nbsp;Analyze market trends, customer insights, and competitor activities to identify opportunities</p><p><br></p><p>&nbsp;Plan and oversee product launches, promotional campaigns, and events</p><p><br></p><p>&nbsp;Monitor campaign performance and optimize marketing ROI</p><p><br></p><p>&nbsp;Collaborate with commercial, product, and customer experience teams to support business growth</p><p><br></p><p>&nbsp;Manage marketing budgets and agency/vendor relationships</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p>&nbsp;Bachelor's degree in Marketing, Business Administration, Communications, or a related field</p><p><br></p><p>&nbsp;Minimum 5 years of marketing experience, with at least 2 years in a managerial role</p><p><br></p><p>&nbsp;Experience in FinTech, Banking, Digital Payments, Telecommunications, or Financial Services is preferred</p><p><br></p><p>&nbsp;Strong knowledge of digital marketing, social media, branding, and campaign management</p><p><br></p><p>&nbsp;Excellent communication, leadership, and project management skills</p><p><br></p><p>&nbsp;Proficiency in marketing analytics and digital marketing tools</p><p><br></p><p>&nbsp;Fluency in English and Arabic; French is a plus</p><p><br></p></div>

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

Procurement & Logistics Manager- World of Toys by Safawi <br> <br>Location: Khaldeh, New Dawha – Sama Residence, next to Sama Pharmacy <br>Working Hours: Monday–Friday, 8:00 AM–5:00 PM, Saturday till 2 PM <br>Experience: 3+ years <br>Level: Mid-level <br>Industry: Toys & Retail <br> <br>About the Role <br> <br>World of Toys by Safawi is looking for a Procurement & Logistics Manager to manage and coordinate our day-to-day purchasing, supplier, inventory, and logistics activities. <br> <br>This is a hands-on role suited for someone with around 3+ years of relevant experience who is organized, proactive, and comfortable taking ownership of procurement and logistics operations from supplier coordination through to delivery. <br> <br>Key Responsibilities: <br> <br>- Manage daily procurement and purchasing activities. <br>- Source and communicate with local and international suppliers. <br>- Request and compare quotations and negotiate pricing and terms. <br>- Prepare and follow up on purchase orders. <br>- Coordinate shipments, deliveries, freight, and customs clearance. <br>- Track orders and ensure products arrive on time. <br>- Monitor inventory levels and coordinate replenishment based on business needs. <br>- Maintain accurate purchasing, supplier, shipment, and inventory records. <br>- Follow up with suppliers and logistics partners on delays or issues. <br>- Coordinate closely with the warehouse, sales, finance, and management teams. <br>- Monitor supplier performance, pricing, quality, and delivery timelines. <br>- Identify opportunities to improve costs, lead times, and procurement processes. <br>- Prepare regular procurement and logistics reports. <br> <br>Requirements: <br> <br>- 3+ years of experience in procurement, purchasing, logistics, or supply chain. <br>- Experience dealing with suppliers and shipments is required. <br>- Good understanding of purchasing and logistics processes. <br>- Experience with import/export and customs procedures is a plus. <br>- Strong negotiation and communication skills. <br>- Excellent organization and follow-up skills. <br>- Good knowledge of Microsoft Excel and familiarity with ERP systems. <br>- Ability to manage multiple orders, suppliers, and shipments simultaneously. <br>- Good command of English; Arabic is a plus. <br>- Previous experience in toys, retail, FMCG, consumer goods, or trading/import businesses is an advantage. <br>- Valid driving license and own car are required due to the location and nature of the role. <br>- Ability to work Monday to Friday, 8:00 AM–5:00 PM, Saturday till 2 PM

Senior Civil Project Manager <br> <br>Location:Lebanon <br>Experience Level: Minimum 20 years <br>Employment Type: Full-time <br> <br>About the Role <br> <br>We are seeking a highly experienced and strategic Senior Civil Project Manager to lead complex structural enhancement and infrastructure upgrade projects. In this critical role, you will oversee large-scale facility improvements, ensuring structural integrity, modernization, and compliance with the latest engineering standards. <br> <br>With a minimum of 20 years of experience, you will bring deep expertise in structural assessments, project lifecycle management, and delivering high-quality civil engineering solutions for existing structures. If you have a proven track record of transforming and upgrading complex assets, we want you on our team. <br> <br>Key Responsibilities <br> <br>Project Leadership: Lead and manage comprehensive structural upgrade and facility modernization projects from conception through to successful handover. <br> <br>Strategic Planning: Oversee detailed structural assessments and develop strategic plans to enhance the lifespan, safety, and functionality of existing assets. <br> <br>Team Coordination: Collaborate with multidisciplinary teams, including architects, structural engineers, contractors, and external stakeholders, to ensure seamless project execution. <br> <br>Financial and Schedule Management: Manage project budgets, timelines, and resource allocation to deliver projects on schedule and within financial parameters. <br> <br>Compliance and Quality: Ensure all construction and enhancement activities strictly comply with local building codes, safety regulations, and the highest quality standards. <br> <br>Risk Mitigation: Identify potential project risks early and implement proactive problem-solving and rigorous quality control measures. <br> <br>Mentorship: Provide expert technical guidance and mentorship to junior engineering staff and project teams. <br> <br>Qualifications <br> <br>Education: Bachelor's degree in Civil Engineering, Structural Engineering, or a closely related field. A Master's degree is highly preferred. <br> <br>Experience: Minimum of 20 years of proven experience in civil engineering and project management, with a strong focus on structural upgrades, retrofitting, or complex facility enhancements. <br> <br>Certifications: Professional Engineer (PE), PMP, or equivalent professional certifications are strongly desired. <br> <br>Skills: Exceptional leadership, communication, and stakeholder management skills. Proficiency in project management software and modern engineering tools. <br> <br>Track Record: Demonstrated ability to manage complex budgets and deliver high-stakes engineering projects successfully

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

We are looking for an experienced Tax Manager to join our Beirut office and manage tax assignments for both Lebanon and UAE/Dubai-based clients. <br> <br>Key Responsibilities <br>Manage Lebanon and UAE tax compliance and advisory assignments. <br>Manage UAE Corporate Tax and VAT matters and FTA-related requirements. <br> <br>Prepare and review tax returns, calculations, registrations, and supporting documentation. <br>Handle tax audits, assessments, objections, and correspondence with relevant authorities. <br>Monitor changes in Lebanese and UAE tax legislation and advise clients accordingly. <br>Review clients' tax positions and identify potential risks and opportunities. <br>Manage and maintain strong relationships with clients. <br>Supervise and review the work of junior tax team members. <br>Coordinate with accounting and audit teams on tax-related matters. <br>Manage multiple assignments and ensure timely completion and high-quality deliverables. <br>Requirements <br>5+ years of relevant tax experience. <br>Strong experience in Lebanese taxation and UAE Corporate Tax & VAT. <br>Experience dealing with tax authorities in Lebanon and/or the UAE. <br>Experience in an accounting, audit, tax consultancy, or professional services firm. <br>Strong analytical and problem-solving skills. <br>Excellent client-management and communication skills. <br>Strong knowledge of Microsoft Excel and accounting/tax software. <br>English; Arabic is required. <br>ACCA, CPA, CA, CTA, or equivalent qualification is an advantage. <br>UAE tax certification or practical UAE tax experience is a strong advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <p><br> Tanbish Lebanon is looking for an experienced Sales Account Manager to grow the Restaurants and Motors categories, acquire new businesses, and increase sales and listings on our online classifieds platform.<br> <br> <br> <br> <strong>Job Responsibilities:</strong><br> <br> <br> - Acquire new restaurants, car dealers, and showrooms and introduce them to Tanbish.<br> <br> - Sell Tanbish services including paid listings, Bundles packages and sponsorships.<br> <br> - Maintain strong relationships with existing customers and increase renewals and upselling.<br> <br> - Achieve daily customer visits, new accounts, listings, and monthly revenue targets.<br> <br> - Help customers understand and use Tanbish to post, promote, and manage their listings.<br> <br> - Coordinate with Customer Service, Operations, Marketing, and Graphic Design to ensure customer satisfaction and support Reels/video campaigns.<br> <br> - Monitor competitors and identify new market opportunities.<br> <br> - Record daily activities, leads, meetings, deals, and customer feedback in the Tanbish CRM.<br> <br> - Prepare regular sales performance reports.<br> <br> <br> <br> <br> <strong>Requirements:</strong><br> <br> <br> <br> - Proven experience in sales or business development<br> <br> - Experience in restaurants, hospitality, car dealerships, or showrooms,&nbsp;digital advertising, online platforms, marketplaces, or classifieds is an advantage.<br> <br> - Strong communication, negotiation, and closing skills.<br> <br> - Good command of English and Arabic.<br> <br> - Target-driven, organized, and comfortable with daily field visits.<br> <br> - Good understanding of CRM and digital platforms.<br> <br> - Driving license and own transportation is an advantage.<br> <br> <br> "Good commission scheme provided."<br> <br> &nbsp;</p><br><br> <br><br> </div>

We are an established Odoo ERP implementation partner delivering business-critical ERP projects across multiple industries. <br>We are hiring a Project Manager to own end-to-end delivery governance of Odoo ERP projects. <br> <br>Key Responsibilities <br>- Lead projects from planning through successful delivery. <br>- Define project scope, objectives, timelines, budgets, and resource plans. <br>- Develop and maintain project schedules, milestones, and delivery plans. <br>- Coordinate Business Analysts, Functional Consultants, Developers, and Technical Leads. <br>- Monitor project progress, risks, issues, dependencies, and overall performance. <br>- Manage scope changes and assess their impact on timeline, budget, and resources. <br>- Act as the primary point of contact for clients, ensuring clear communication and stakeholder alignment. <br>- Resolve project challenges, resource conflicts, and delivery roadblocks. <br>- Ensure deliverables meet quality standards and client expectations. <br>- Oversee UAT, go-live activities, and project handover to the support team. <br>- Maintain accurate project documentation, status reports, and lessons learned. <br>- Contribute to improving project management processes, tools, and best practices. <br> <br>Required Qualifications <br>- 3+ years of project management experience in ERP or software implementation. <br>- Experience managing ERP projects (Odoo is a plus). <br>- Strong knowledge of project planning, scope, budgets, and delivery. <br>- Experience with Agile and Waterfall methodologies. <br>- Ability to coordinate cross-functional teams and manage client relationships. <br>- Excellent communication, organization, and problem-solving skills. <br>- Bachelor's degree in Business, MIS, Engineering, or a related field

We are seeking an experienced and detail-oriented Accounting Manager to join our growing construction company. The ideal candidate will oversee the accounting department, ensure accurate financial reporting, manage cash flow, and support the company's financial operations while ensuring compliance with accounting standards and local regulations. <br> <br>Responsibilities: <br>Manage and supervise the daily operations of the accounting department. <br>Prepare monthly, quarterly, and annual financial statements. <br>Oversee accounts payable, accounts receivable, payroll, and general ledger activities. <br>Monitor project costing, job costing, and budget performance for construction projects. <br>Prepare cash flow forecasts and monitor company liquidity. <br>Ensure compliance with local tax laws, VAT requirements, and financial regulations. <br>Coordinate annual audits and liaise with external auditors. <br>Reconcile bank accounts and maintain accurate financial records. <br>Develop and implement accounting policies and internal controls. <br>Prepare financial reports and analyses for senior management. <br>Monitor project profitability and identify cost-saving opportunities. <br>Support budgeting and forecasting processes. <br>Mentor and lead the accounting team. <br> <br>Requirements: <br>Bachelor's degree in Accounting, Finance, or a related field. <br>CPA, CMA, ACCA, or equivalent professional certification is a plus. <br>Minimum 7–10 years of accounting experience, including 3–5 years in a managerial role. <br>Previous experience in the construction or contracting industry is mandatory. <br>Strong knowledge of project accounting, job costing, and financial reporting. <br>Proficiency in ERP/accounting software and Microsoft Excel. <br>Strong analytical, organizational, and leadership skills. <br>Excellent communication skills in English and Arabic

We're Hiring: Research & Development (R&D) Manager <br> <br>Location: Bekaa, Lebanon <br> <br>Are you passionate about food innovation and product development? Do you have experience developing new dairy products, improving existing formulations, and driving continuous improvement? Join Liban Lait and play a key role in shaping the future of our product portfolio. <br> <br>Key Responsibilities <br>Lead new product development from concept through commercialization. <br>Improve existing products through formulation, quality enhancement, and cost optimization. <br>Plan, coordinate, and execute product and packaging trials. <br>Collaborate with Production, Quality, Procurement, and Marketing to ensure successful product launches. <br>Evaluate new ingredients, technologies, and packaging solutions. <br>Conduct sensory evaluations and analyze feedback to enhance product quality. <br>Monitor market trends, customer needs, and competitor products. <br>Ensure compliance with food safety, quality, and regulatory requirements. <br>Maintain accurate documentation of all R&D projects and trials. <br>Qualifications <br>Bachelor's degree in Food Technology, Food Science, Dairy Technology, or a related field. <br>Minimum 3 years of experience in Research & Development within the food manufacturing industry. <br>Experience in the dairy or cheese industry is highly preferred. <br>Strong knowledge of food formulation, manufacturing processes, and quality systems. <br>Excellent analytical, problem-solving, and project management skills. <br>Creative mindset with a passion for innovation. <br>Strong communication and cross-functional collaboration skills. <br> <br> Interested candidates are invited to apply through LinkedIn or send their CV to hr@libanlait.com

CIS Group, a leading ICT company based in Jal El Dib, is seeking a dynamic and results-driven Account Manager – IT Sales to join our growing Sales team. <br>This role offers an excellent opportunity to build a career in technology sales, work with industry experts, and develop strong client relationships within a fast-paced environment. <br> <br>Key Responsibilities: <br> <br>• Manage and grow a portfolio of existing clients by promoting ICT products and services (hardware, software, and solutions) <br>• Identify and develop new business opportunities through prospecting and networking <br>• Maintain strong client relationships to ensure high levels of customer satisfaction and retention <br>• Conduct regular follow-ups with clients and address any issues in a timely and professional manner <br>• Prepare and deliver tailored ICT sales proposals in coordination with the Pre-Sales team <br>• Stay up to date with market trends, competitors, and emerging technologies <br>• Coordinate with internal departments to ensure smooth order execution and timely delivery. <br> <br>Requirements <br> <br>• Bachelor’s degree in Computer Engineering, Computer Science, or a related field <br>• 0–3 years of experience in ICT or technology sales , Fresh graduates are encouraged to apply <br>• Fluency in Arabic, English, and French <br>• Strong communication, presentation, and interpersonal skills <br>• Good negotiation and problem-solving abilities <br>• Customer-oriented mindset with a proactive approach

Evo Wallet is looking for a dynamic and results-driven Commercial Manager to lead business growth initiatives, develop strategic partnerships, and drive revenue generation across our fintech services. <br>Key Responsibilities: <br> Develop and execute commercial strategies aligned with business objectives <br> Identify new business opportunities and strategic partnerships <br> Manage key client relationships and negotiate commercial agreements <br> Drive sales growth and achieve revenue targets <br> Monitor market trends, competitor activities, and customer needs <br> Collaborate with product, operations, and marketing teams to enhance service offerings <br> Prepare business forecasts, commercial reports, and performance analysis <br> Lead and mentor the commercial team to achieve business goals <br>Requirements: <br> Bachelor's degree in business administration, Finance, Marketing, or a related field <br> Minimum 5 years of experience in Commercial Management, Business Development, Sales, or Relationship Management <br> Experience in FinTech, Banking, Payments, or Financial Services is highly preferred <br> Strong negotiation, communication, and stakeholder management skills <br> Proven track record in achieving revenue growth and building strategic partnerships <br> Strong analytical and business planning capabilities <br> Fluency in English and Arabic <br> Interested candidates can send their CV to hrexecutive@xport.com <br>Join Evo Wallet and help shape the future of digital financial services. <br>#Hiring #CommercialManager #BusinessDevelopment #FintechJobs #DigitalPayments #LebanonJobs #EvoWallet

Evo Wallet is looking for a creative and strategic Marketing Manager to lead our marketing initiatives, strengthen brand awareness, drive customer acquisition, and support the growth of our digital financial services. <br> <br>Key Responsibilities: <br> <br> Develop and execute comprehensive marketing strategies aligned with business objectives <br> <br> Lead brand positioning, digital marketing, and customer acquisition campaigns <br> <br> Manage social media, content marketing, advertising, and public relations activities <br> <br> Analyze market trends, customer insights, and competitor activities to identify opportunities <br> <br> Plan and oversee product launches, promotional campaigns, and events <br> <br> Monitor campaign performance and optimize marketing ROI <br> <br> Collaborate with commercial, product, and customer experience teams to support business growth <br> <br> Manage marketing budgets and agency/vendor relationships <br> <br>Requirements: <br> <br> Bachelor's degree in Marketing, Business Administration, Communications, or a related field <br> <br> Minimum 5 years of marketing experience, with at least 2 years in a managerial role <br> <br> Experience in FinTech, Banking, Digital Payments, Telecommunications, or Financial Services is preferred <br> <br> Strong knowledge of digital marketing, social media, branding, and campaign management <br> <br> Excellent communication, leadership, and project management skills <br> <br> Proficiency in marketing analytics and digital marketing tools <br> <br> Fluency in English and Arabic; French is a plus <br> <br> Interested candidates can send their CV to careers@evowallet.com <br> <br>Join Evo Wallet and help shape the future of digital payments and financial innovation. <br> <br>#Hiring #MarketingManager #DigitalMarketing #FintechJobs #BrandManagement #LebanonJobs #EvoWallet