وظائف ممرضات في لبنان

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Location: Beirut, Lebanon <br> <br>Join Liban Lait and support the efficient administration of our Maintenance Department. This role combines maintenance coordination, SAP data entry, spare parts administration, and supplier coordination while ensuring the accuracy and integrity of maintenance records and inventory. <br> <br>Reporting Line: Reports to the Finance & Accounting Department, while working closely with the Maintenance Department. <br>Key Responsibilities <br>• Record and verify maintenance transactions in SAP. <br>• Manage the maintenance spare parts inventory and monitor stock levels. <br>• Receive and verify spare parts from suppliers. <br>• Ensure maintenance documentation is complete and accurate. <br>• Track spare parts issued to equipment and vehicles. <br>• Perform regular inventory checks and stock reconciliations. <br>• Work closely with the Maintenance, Warehouse, Purchasing, and Finance departments to ensure accurate data and efficient operations. <br> <br>• Bachelor's degree in Accounting, Business Administration, Supply Chain, Logistics, or a related field. <br>• 1–3 years of experience in inventory control, warehouse operations, accounting, or ERP administration. <br>• Experience with SAP or other ERP systems is an advantage. <br>• Strong Microsoft Excel skills with excellent attention to detail and organizational abilities. <br> <br>Interested candidates are invited to send their CV to hr@libanlait.com.lb, mentioning "Maintenance Operations Coordinator" in the subject line

A leading jewelry brand in Lebanon is seeking Sales Associate for its jewelry store in ABC Achrafieh. <br> <br>Job Role: <br>• Greet customers as they arrive at the store / counter and ask them how they would like to be assisted <br>• Listen to customers’ requirements closely and provide them with information on available pieces and sets. <br>• Show customers their desired pieces and provide information such as setting types, stones and cuts. <br>• Provide customers with information on prices and any associated discounts or deals. <br>• Assist customers in making decisions to buy jewelry pieces or sets and suggest alternatives. <br>• Lead customers through the buying process by boxing, wrapping and bagging their purchases <br>• Provide pricing information according to weight (in cases of gold jewelry) and processing cash and credit card transactions. <br>• Educate customers about warrantees and guarantees of sold pieces and ensure that all documentation is included with the bagged product <br>• Arrange window displays on a regular basis and ensure that all displays are properly locked and secured <br>• Ascertain that all pieces of jewelry are locked up in assigned storage palaces at the end of the day <br>• Send out thank you notes to customers and keep them in the loop regarding new arrivals <br> <br>Requirements: <br>- Bachelor graduate or equivalent preferred <br>- AVAILABLE TO WORK VARIED SHIFTS, INCLUDING WEEKENDS AND HOLIDAYS

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p><span><span>Specialist - Customer Success</span></span></p><br> <br><br>Job Scope <br><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention.</p><br><br><br>Main Duties and Responsibilities <br><p>Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions.<br>Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution.<br>Conduct regular business reviews and customer check-ins.<br>Track customer usage, engagement, and satisfaction metrics.<br>Identify opportunities for upselling or cross-selling additional products.<br>Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment.<br>Maintain accurate customer records and activities in the CRM system.<br>Prepare periodic reports to the relevant stakeholders.</p><br><br><br>Position Requirements <br><br>Education <br><p><span><span>Bachelor’s degree in Business Administration or any other related field</span></span></p><br> <br><br>Experience <br><p>1–2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role.</p><br> <p>Strong relationship management skills with the ability to engage customers proactively.</p><br> <p>Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations.</p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This is a full-time, on-site role based in Beirut for a Senior Accountant. The Senior Accountant will manage and oversee full-cycle accounting processes, including financial reporting, reconciliation, budgeting, and ensuring compliance with accounting standards and regulations. Responsibilities also include preparing tax returns, managing payroll, and analyzing financial data to support decision-making. Collaborating with cross-functional teams to optimize financial operations and drive efficiency will be an integral part of the role.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong technical accounting skills, including financial reporting, general ledger management, and reconciliation.</li><li>Proficiency in budgeting, financial planning, and cost analysis to support strategic decision-making.</li><li>Experience with tax compliance and preparation of tax returns.</li><li>Knowledge of payroll processes and ensuring accurate and timely execution.</li><li>Familiarity with accounting software and a high level of proficiency in Excel and other financial tools.</li><li>Strong analytical and problem-solving skills, with attention to detail and accuracy.</li><li>Excellent communication, organizational, and time-management skills.</li><li>Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent certification is preferred.</li><li>Minimum 5 years of relevant experience in accounting or finance; prior supervisory experience is advantageous.</li><li>Ability to work effectively in an on-site setting in Beirut and collaborate with diverse teams.</li></ul><p></p></section>

<p>We are looking for Medical Representatives to join our growing team across Achrafieh &amp; Maten region.</p><p>As a Medical Representative, you will be responsible for promoting our portfolio of products, building strong relationships with healthcare professionals, and driving sales growth in your assigned territory.</p><p><strong>Key Responsibilities</strong></p><ul><li>Promote and detail pharmaceutical products to physicians, pharmacists, and healthcare providers.</li><li>Conduct presentations and provide accurate product information to healthcare professionals.</li><li>Organize and participate in medical conferences, workshops, and seminars.</li><li>Build and maintain strong professional relationships with doctors and pharmacists.</li><li>Act as the main point of contact for product inquiries and support.</li><li>Conduct market research to identify trends, needs, and opportunities.</li><li>Gather and analyze feedback from healthcare providers to improve strategies.</li><li>Monitor competitor activities and share insights with the sales and marketing teams.</li><li>Stay up‑to‑date with the latest clinical research and product knowledge.</li><li>Collaborate with internal teams to ensure accurate and comprehensive product information.</li></ul><p><strong>Requirements</strong></p><ul><li>Minimum of 3 years’ experience as a Medical Representative or Product Specialist.</li><li>Strong analytical skills with the ability to assess market trends and competitor products.</li><li>Excellent verbal and written communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to thrive in a dynamic, fast‑paced environment.</li><li>Experience in the pharmaceutical or healthcare industry is highly preferred.</li><li>Bachelor’s degree in Pharmacy, Biology, or a related field is preferred.&nbsp;</li></ul>

Role Description <br> <br>This is a full-time, on-site role based in Beirut for a Senior Accountant. The Senior Accountant will manage and oversee full-cycle accounting processes, including financial reporting, reconciliation, budgeting, and ensuring compliance with accounting standards and regulations. Responsibilities also include preparing tax returns, managing payroll, and analyzing financial data to support decision-making. Collaborating with cross-functional teams to optimize financial operations and drive efficiency will be an integral part of the role. <br> <br> <br> <br>Qualifications <br> <br>Strong technical accounting skills, including financial reporting, general ledger management, and reconciliation. <br>Proficiency in budgeting, financial planning, and cost analysis to support strategic decision-making. <br>Experience with tax compliance and preparation of tax returns. <br>Knowledge of payroll processes and ensuring accurate and timely execution. <br>Familiarity with accounting software and a high level of proficiency in Excel and other financial tools. <br>Strong analytical and problem-solving skills, with attention to detail and accuracy. <br>Excellent communication, organizational, and time-management skills. <br>Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent certification is preferred. <br>Minimum 5 years of relevant experience in accounting or finance; prior supervisory experience is advantageous. <br>Ability to work effectively in an on-site setting in Beirut and collaborate with diverse teams

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a professional and detail-oriented Customer Service Representative to join our team.</p><p>Key Responsibilities:</p><ul><li>Handle customer inquiries and provide professional after-sales support.</li><li>Coordinate with the sales, production, and installation teams to ensure customer satisfaction.</li><li>Review customer requests and understand technical drawings, furniture specifications, and interior design details.</li><li>Follow up on orders, deliveries, installations, and customer complaints.</li><li>Ensure all customer issues are resolved accurately and in a timely manner.</li></ul><p>Why this role?</p><p>This position requires someone who can understand the technical aspects of furniture and interior design. An Interior Designer, Architect, or someone with relevant industry experience will be better equipped to communicate with customers, interpret drawings and specifications, and provide accurate solutions.</p><p>If you meet the above qualifications and are passionate about delivering exceptional customer service, we would love to hear from you.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li>Minimum 3 4 years of experience in Customer Service.</li><li>Bachelor's degree in Interior Design, Interior Architecture, Architecture, or a related field is highly preferred.</li><li>Candidates with significant experience in the furniture, interior design, or fit-out industry will also be considered.</li><li>Excellent communication and problem-solving skills.</li><li>Strong attention to detail and ability to manage multiple customer requests.</li><li>Ability to work under pressure and coordinate with different departments.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly motivated and detail-oriented E-Commerce Specialist to support and manage the day-to-day operations of our online Ecommerce platform. The ideal candidate will be responsible for maintaining product listings, monitoring inventory, managing orders, coordinating with internal teams and external partners, and ensuring an exceptional online customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong E-Commerce and Sales skills, with experience managing online product catalogs and driving digital revenue.</li><li>Analytical Skills to interpret data, track key performance metrics, and make data-informed recommendations.</li><li>Customer Service abilities to handle inquiries, resolve issues, and ensure a positive online shopping experience.</li><li>Effective Communication skills for collaborating with cross-functional teams and interacting with customers and partners.</li><li>Familiarity with ecommerce platforms, online payment systems, and basic digital marketing concepts.</li><li>Attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.</li><li>Proficiency in common office software and comfort working with spreadsheets and online dashboards.</li><li>Relevant diploma or bachelor s degree in Business, Marketing, Information Systems, or a related field is preferred.</li><li>Experience in retail, ecommerce, or a similar role in the Beirut and International markets is an advantage.</li><li>Coordinate with relevant departments to ensure smooth day-to-day e-commerce operations.</li></ul><p></p></section>

Location: Office in Aintoura, Keserwan. <br> <br>Work schedules: Full-time Monday to Friday (8:00 AM - 5:00 PM) <br> <br>Organization Overview: shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. ShareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. ShareQ has currently two main departments, ProAbled (www.proabled.com) and ProAbled Social Kitchen. <br> <br>Responsibilities: <br> <br>Screen and interview potential candidates for the training program. <br> <br>Coordinate and implement the training program for persons with disabilities and/or financial challenges following ProAbled Academy curriculums. <br> <br>Coordinate with expert trainers in each field for providing training sessions. <br> <br>Coordinate training logistics. <br> <br>Conduct evaluation reports. <br> <br>Coordinate with candidates and provide motivation and follow-up during the training. <br> <br> <br> <br>Job Qualifications: <br> <br>Academic background in Social Work is preferable. <br> <br>Minimum 3 years of experience as a training coordinator or similar role. <br> <br>Experience in working with persons with disabilities or people with financial challenges is a plus. <br> <br>Experience in NGOs is a plus. <br> <br>Good in written and spoken English and Arabic. <br> <br> <br>Competencies: <br> <br>Strong interpersonal skills. <br> <br>Mission-driven and social spirit. <br> <br>Leadership skills: Taking initiative and problem-solving. <br> <br>Stress tolerance: Ability to work under pressure. <br> <br>Solid organizational skills, including multitasking and time management. <br> <br>Strong communication skills

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Office Administrator is responsible for overseeing daily office operations and ensuring an efficient and organized work environment. This role involves managing administrative tasks, coordinating communications, maintaining records, and supporting staff to ensure smooth business operations.</p><p>Manage and coordinate daily office activities and administrative operations.</p><p>Answer phone calls, emails, and other correspondence professionally.</p><p>Organize, maintain, and update office files, records, and documents.</p><p>Schedule meetings, appointments, and prepare meeting minutes when required.</p><p>Coordinate communication between departments and external stakeholders.</p><p>Monitor office supplies inventory and place orders as needed.</p><p>Assist in preparing reports, presentations, and administrative documents.</p><p>Maintain office equipment and coordinate maintenance services when necessary.</p><p>Support management with administrative and operational tasks.</p><p>Ensure confidentiality of company information and records.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree or diploma in Business Administration, Management, or a related field.</p><p>Previous experience in office administration or a similar role is preferred. (5-10 years of Experience)</p><p>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</p><p>Strong organizational and time-management skills.</p><p>Excellent verbal and written communication skills.</p><p>Ability to multitask and work independently.</p><b>Required Skills</b><p>Administrative and organizational skills.</p><p>Attention to detail and accuracy.</p><p>Communication and interpersonal skills.</p><p>Problem-solving abilities.</p><p>Time management and prioritization.</p><p>Ability to work under pressure and meet deadlines.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Finance Officer – THRIVE&nbsp;</span><br></p><br> <p><span>What we are looking for&nbsp;</span></p><br> <p>Hivos is an equal opportunities employer and welcomes applications from all qualified individuals. We are currently seeking suitably qualified, highly competent, and motivated candidates to serve as&nbsp;<span>Finance Officer - THRIVE</span>&nbsp;and lead effective implementation, coordination, and delivery of the program upon project commencement.&nbsp;</p><br> <p><span>Position Information</span><br></p><br> <p><span>Location</span>: Lebanon</p><br> <p><span>Hours</span>: Full Time (36 Hours Per Week)</p><br> <p><span>Reports to</span>: Project Finance Manager</p><br> <p><span>Team:</span> Programs</p><br> <p><span>Contract Type:</span>&nbsp;Fixed – Term</p><br> <p><span>Term</span>: This appointment is for an initial term of one year, with possibility of renewal for the life of the project, subject to donor funding availability, performance and organizational needs.</p><br> <p><span>Office:</span>&nbsp;Zimbabwe</p><br> <p><span>Provisional grade</span>: 10</p><br> <p><span>Deadline</span>: 8 September 2026</p><br> <p><span>JOB CONTEXT</span></p><br> <p>Hivos was awarded the THRIVE Program&nbsp;(Promoting an Enabling Environment for Civil Society)&nbsp;under the Swedish Strategy for Support to Civil Society 2025–2029. The program aims to strengthen civil society resilience, sustainability, and effectiveness across&nbsp;Kenya, Zimbabwe, Colombia, and Lebanon.</p><br> <p>THRIVE seeks to empower civil society actors to counter shrinking civic space and promote enabling environments through three interlinked outcomes:</p><br> <ul> <li>Safe and inclusive spaces for collaboration</li> <li>Strengthened operational and strategic capacities</li> <li>Increased access to knowledge, networks, tools, and resources</li> </ul> <p><span>ROLE PURPOSE</span></p><br> <p>Reporting to the project Finance Manager, the Finance Officer supports the project team by reviewing financial reports, preparing consolidated donor statements, tracking expenditures, and ensuring compliance with supporting documentation. The role manages cash flow planning, remittance and reporting schedules, assesses partner and grantee budgets, and processes transactions in the Hivos All Solutions system, strengthening accountability, transparency and overall financial performance within THRIVE’s implementation.</p><br> <p><span>KEY RESPONSIBILITIES&nbsp;</span></p><br> <p>The key responsibilities of the role include:</p><br> <p><span>Financial Monitoring of Partners</span></p><br> <ul> <li>Monitor partners’ financial performance to ensure compliance with contractual obligations and donor and Hivos regulations.</li> <li>Strengthen partners’ capacity in understanding and managing their assigned budgets.</li> <li>Review partners’ fund availability to process disbursements.</li> <li>Obtain and consolidate partners’ executed amounts for inclusion in donor financial reports.</li> <li>Evaluate audit results submitted by partners according to Hivos assessment standards.</li> <li>Record findings from partner evaluations in All Solutions (AS).</li> </ul> <p><span>Partner Financial Reporting Review </span></p><br> <ul> <li>Review partner financial reports to ensure they meet minimum submission requirements before full evaluation.</li> <li>Provide timely and clear feedback to partners when reports require corrections to comply with Hivos and donor standards.</li> <li>Assess the reasonableness of expenses through sampling, following Hivos policies and the Hivos Framework for Project Expenditure Verification.</li> <li>Verify fund availability and budget execution to authorize disbursements.</li> <li>Consolidate partners’ executed amounts for inclusion in donor financial reports.</li> <li>Record evaluation results, findings, and verification outcomes in AS, including the Expenditure Verification Control Worksheet when applicable.</li> <li>Review and analyze audit results submitted by partners in accordance with Hivos assessment standards.</li> </ul> <p><span>Project Financial Monitoring </span></p><br> <ul> <li>Generate monthly expenditure reports from AS and verify that all processed transactions are recorded.</li> <li>Incorporate cash reconciliation into expenditure reports when applicable.</li> <li>Conduct project budget execution analysis.</li> <li>Review resource allocation in project budget to ensure Hivos staff costs align with project planning; recommend reallocations when appropriate.</li> <li>Apply corrections indicated by the project Finance Manager (FM) to the execution report.</li> <li>Ensure financial execution aligns with donor/Hivos mandates.</li> </ul> <p><span>Accounting Review &amp; Reconciliation</span></p><br> <ul> <li>Conduct monthly reviews of accounting records in AS to ensure accurate expense registration and identify omissions or discrepancies.</li> <li>Perform reconciliations of expenses and income recorded in AS against donor financial reports.</li> </ul> <p><span>Partner Evaluation &amp; Formalization</span></p><br> <ul> <li>Conduct the Financial Intake Assessment and, when exceptions are approved, review financial information or assessments completed by other donors.</li> <li>Justify the use of a less rigorous partner financial evaluation method when applicable and submit the justification to the FM.</li> <li>Discuss assessment outcomes and the action plan with the FM and enter both into AS.</li> <li>Align project budget accounts with Hivos codes after contract approval.</li> </ul> <p><span>Project Closure</span></p><br> <ul> <li>Verify that the final financial report has been reviewed and approved.</li> <li>Complete the Contract Closure process in AS.</li> </ul> <p><span>Financial Analysis &amp; Support</span></p><br> <ul> <li>Ensure local compliance with authorities and financial institutions.</li> <li>Support office management and other administrative tasks, including supplier payments, reconciliations, and staff advances.</li> <li>Provide consolidated budget execution information to the regional financial team and attend related meetings.</li> <li>Complete the Annual Forecast and contribute to quarterly and annual financial planning.</li> </ul> <p><span>PERSON SPECIFICATIONS&nbsp;</span></p><br> <p><span>Qualifications</span></p><br> <ul> <li>Degree in finance, accounting, business economics or related / similar field.</li> <li>A holder of CPA, ACCA or related certification.</li> </ul> <p><span>Knowledge / Experience</span></p><br> <ul> <li>1–3 years of experience in finance, including the financial management of donor-funded programmes, preferably within international NGOs or development cooperation environments.</li> <li>Significant experience in grantmaking, including grant administration, disbursement, monitoring and grant closure processes, particularly in multi-country programmes.</li> <li>Proven experience managing the full financial cycle of donor-funded programmes, including budgeting, forecasting, financial monitoring and reporting.</li> <li>Advanced knowledge of accounting principles.</li> <li>Expertise in accounting, business economics, ERP/MIS systems and financial software.</li> <li>Experience overseeing audits, ensuring compliance with tax regulations and managing financial risks across multiple programme countries.</li> <li>Experience in capacity building and providing technical guidance to finance staff and implementing partners.</li> <li>Fluency in English is essential; knowledge of Arabic or Spanish is an asset.</li> </ul> <p><span>Key Skills /Attributes</span></p><br> <ul> <li>Financial analysis, strategic thinking and problem-solving.</li> <li>Communication and stakeholder management.</li> <li>Planning and organizational skills.</li> <li>High attention to detail and accuracy.</li> <li>Able to meet deadlines, multitask effectively, and work collaboratively in culturally diverse teams.</li> <li>Integrity, accountability, professionalism and ethical judgement.</li> </ul> <p><span>What we offer</span></p><br> <p>We offer a stimulating work environment in a professional international organization with very dedicated staff. This position will be based in Beirut, Lebanon. We offer a national contract based on Hivos local labour conditions, with comparatively competitive remuneration package commensurate with experience and expertise<span>.</span>&nbsp; Hivos welcomes International &amp; Regional applicants but can only offer a position to only those with a valid work permit for Lebanon.</p><br> <p><span>Want to apply?</span></p><br> <p>Please submit a cover letter (maximum 1 page) and CV (maximum 2 pages) as soon as possible by clicking the&nbsp;<span>‘Apply here’</span> button. Applications are being received until 8 September 2026, midnight CAT.</p><br> <p><span>Our values and commitment to safeguarding </span></p><br> <p>Hivos is committed to promoting equality, diversity, and inclusion in the workplace, and strives to be representative of all sections of society. We know that different perspectives, experiences, and competences are key for Hivos to be a relevant, capable, and successful organization. Hivos therefore strives to recruit staff with diverse backgrounds and lived experiences.  </p><br> <p>Hivos is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and partners with whom Hivos engage.&nbsp;</p><br> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Hivos also participates in the <span>Inter Agency Misconduct Disclosure Scheme</span>. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. When you submit an application, you confirm your understanding of these recruitment procedures.</p><br> </div>

<p><br></p><p>The Opportunity The Senior Resource &amp; Client Delivery Manager will play a critical role in ensuring that Aspire has the right people, with the right skills, working on the right priorities at the right time . The role will be responsible for the strategic planning, allocation, development, and performance of technology resources supporting Aspire's portfolio companies globally. You will act as a trusted advisor to business and technology leaders, balancing business demand, resource capacity, employee development, utilization, and delivery requirements across multiple companies and geographies. This role requires someone who can combine strategic resource planning, strong people leadership, client relationship management, operational discipline, and a solid understanding of technology and AI environments.</p><p>Core Responsibilities</p><p><strong>Strategic Resource Planning &amp; Deployment</strong> Own the planning and allocation of technology resources across Aspire's portfolio companies based on business priorities, skills, experience, availability, and development objectives. Ensure resources are deployed effectively across projects and businesses, balancing client demand, utilization, workload, and capacity. Maintain visibility into current and future resource requirements and develop forward-looking capacity and staffing plans. Proactively identify resource gaps, excess capacity, upcoming demand, and potential delivery risks. Facilitate resource sharing across business units to maximize utilization and ensure critical projects have access to the appropriate capabilities. Support onboarding, transitions, reallocations, and offboarding of resources while minimizing disruption to the business.</p><p><strong>International Client &amp; Stakeholder Management</strong> Act as the primary point of contact between Centre of Excellence resources and Aspire's international portfolio companies. Build trusted relationships with Managing Directors, CTOs, technology leaders, product leaders, and other senior stakeholders. Develop a strong understanding of each company's strategy, technology environment, projects, priorities, and future resource requirements. Regularly engage with internal clients to assess resource performance, delivery quality, satisfaction, and evolving needs. Proactively manage and de-escalate concerns related to performance, capacity, communication, delivery, or resource allocation. Negotiate priorities and resource allocation when demand exceeds available capacity. Communicate difficult resourcing decisions clearly and professionally while maintaining strong stakeholder relationships.</p><p><strong>People Management &amp; Talent Development</strong> Maintain a strong understanding of each resource's technical capabilities, experience, strengths, career objectives, and development opportunities. Match resources with assignments that balance business needs with professional development and career progression. Conduct regular performance and engagement follow-ups with Centre of Excellence resources. Provide coaching, feedback, and support to help employees improve their performance and develop professionally. Identify performance concerns early and coordinate appropriate improvement actions with relevant leaders. Support succession planning and retention of high-performing and high-potential talent. Promote a collaborative, accountable, and high-performance culture across the Centre of Excellence.</p><p><strong>Utilization, Capacity &amp; Performance Management</strong> Monitor utilization, workload, capacity, resource availability, and other key resource management KPIs. Analyze resourcing data and translate findings into actionable recommendations for leadership. Develop action plans to improve utilization, workload balance, capacity management, and resource effectiveness. Identify resources that are underutilized or overloaded and proactively rebalance workloads. Provide regular reporting and insights on resource demand, capacity, utilization, performance, and upcoming requirements. Use data to support workforce planning and resource investment decisions.</p><p><strong>Technology &amp; AI Capability Development</strong> Maintain a high-level understanding of the technology, software development, AI, and automation initiatives being delivered across Aspire. Understand the capabilities required across areas such as software engineering, AI engineering, data, QA, DevOps, product, and automation. Ensure resource skills remain aligned with Aspire's evolving technology and AI priorities. Identify capability gaps and work with leadership to determine whether they should be addressed through recruitment, training, or internal development. Organize and support technical training, workshops, seminars, certifications, and knowledge-sharing initiatives. Promote continuous learning and adoption of emerging AI technologies, development tools, and engineering best practices.</p><p><strong>Recruitment &amp; Workforce Planning</strong> Partner with leadership and recruitment teams to forecast future talent requirements. Participate in identifying, interviewing, and selecting technology and AI talent. Help define hiring priorities based on projected demand, skills gaps, and strategic business needs. Support effective onboarding and integration of new resources into the Centre of Excellence and Aspire portfolio companies.</p><p><strong>Operational Excellence &amp; Continuous Improvement</strong> Continuously improve resource management processes, tools, reporting, and communication practices. Establish scalable processes for resource planning, allocation, performance tracking, and stakeholder engagement. Collaborate with other leaders to share best practices and improve resource management standards across the organization. Support technology and process improvements that increase visibility, efficiency, and quality of resource deployment. Drive change management initiatives related to new processes, systems, organizational structures, or ways of working.</p><p>What Success Looks Like Success in this role means: The right resources are consistently assigned to the right business priorities. Centre of Excellence utilization and productivity remain at healthy levels. Portfolio company leaders view the Centre of Excellence as a trusted technology partner. Resource performance issues and client concerns are identified and resolved quickly. Capacity and hiring requirements are anticipated rather than reacted to. High-performing resources are retained, developed, and given meaningful career opportunities. Technology and AI capabilities continuously evolve with the needs of Aspire's businesses. Leadership has clear visibility into resource capacity, utilization, performance, and future demand.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years of experience in resource management, workforce planning, technology consulting, engineering operations, professional services, delivery management, or similar environments.</li><li>Strong experience managing or deploying technology professionals across multiple clients, projects, or business units.</li><li>Significant experience working with international clients and stakeholders, ideally across North America, Europe, the Middle East, or other global markets.</li><li>Strong understanding of resource management principles, including capacity planning, forecasting, utilization, workload balancing, deployment, and workforce planning.</li><li>Experience working with technical teams such as Software Engineers, AI Engineers, Data Engineers, QA, DevOps, Product Managers, and other technology professionals.</li><li>Good understanding of modern software development environments, AI, Generative AI, and automation technologies.</li><li>Excellent people management, coaching, and relationship-building skills.</li><li>Strong client-facing presence with the ability to establish credibility and act as a trusted advisor to senior leaders.</li><li>Excellent communication, negotiation, and influencing skills, including the ability to handle difficult conversations and competing priorities.</li><li>Demonstrated ability to independently manage and resolve escalations while maintaining professionalism and empathy.</li><li>Strong analytical skills with experience interpreting resource management KPIs and translating data into actionable recommendations.</li><li>Strong problem-solving ability and sound judgment, with a clear understanding of the commercial and operational impact of resourcing decisions.</li><li>Ability to operate effectively in a fast-moving, decentralized, international, and matrix-driven environment.</li><li>Comfortable managing ambiguity, multiple priorities, and tight deadlines.</li><li>Strong organizational skills with a high degree of accountability, confidentiality, and follow-through.</li><li>Proven ability to drive process improvements and change management initiatives.</li></ul>

1. Company Description: <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose: <br>We are looking for a Junior Controller to support the Finance team in day-to-day financial operations, data accuracy, reconciliations, and reporting. <br> <br>3. Duties & Responsibilities: <br>Assist in tracking expenses, payments, invoices, and other financial transactions. <br>Ensure data entered into the accounting/ERP system is complete and accurate. <br>Maintain and update financial files, schedules, and supporting documents. <br>Reconcile data across branches to ensure accuracy and alignment. <br>Coordinate with the team across manufacturing plants to avoid discrepancy in data. <br>Support with the pricing, costing, and budgeting plans. <br>Review transactions and resolve discrepancies or missing data. <br>Assist with matching accounts payable and accounts receivables. <br>Support month-end closing activities and preparation of financial reports. <br>Support the Finance team with other accounting and controlling tasks as required. <br> <br>4. Required Skills and Qualifications: <br>Bachelor’s degree in Accounting, Finance, or a related field. <br>1-2 years of experience in accounting, audit, or finance. <br>Good understanding of basic accounting principles and reconciliations. <br>Strong knowledge of Microsoft Excel. <br>Experience with accounting software or ERP systems (Dolphin) is preferred. <br>Strong attention to detail and accuracy. <br>Good organizational and analytical skills. <br>Fluent in English – French is a plus. <br> <br>Note: Offices are based in Beirut