وظائف ميديكال ريب في لبنان

<p>The Key Account Supervisor is responsible for managing and developing relationships with key customers, ensuring sales targets are achieved, maintaining strong customer partnerships, and maximizing business opportunities. The role involves supervising key account activities, monitoring sales performance, and coordinating with internal departments to ensure excellent customer service and execution.</p><p>Key Responsibilities</p><ul><li>Manage and maintain strong relationships with assigned key accounts</li><li>Achieve assigned sales, distribution, and profitability targets</li><li>Develop and implement account plans to grow sales and strengthen business relationships</li><li>Regularly visit key customers to understand their needs and identify new business opportunities</li><li>Monitor customer sales, stock levels, orders, and product availability</li><li>Negotiate and follow up on promotions, displays, listings, and commercial agreements within approved company guidelines</li><li>Ensure proper implementation of agreed promotions and visibility activities at customer locations</li><li>Monitor competitors, market trends, pricing, and promotional activities and provide regular feedback to management</li><li>Prepare and analyze sales reports and provide recommendations to improve account performance</li><li>Follow up on customer orders, deliveries, payments, claims, and any operational issues</li><li>Coordinate with Sales, Marketing, Logistics, Finance, and other relevant departments to ensure smooth account management</li><li>Handle customer complaints and ensure timely resolution of issues</li><li>Monitor customer performance against agreed targets and identify corrective actions when required</li><li>Ensure compliance with company policies, procedures, and approved commercial terms</li><li>Supervise and guide sales representatives or merchandisers assigned to key accounts, when applicable</li><li>Conduct regular market visits and ensure proper execution of company standards within assigned accounts</li><li>Perform any other duties related to the position as assigned by management</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Qualifications &amp; Experience</b><ul><li>Bachelor s degree in Business Administration, Marketing, Sales, or a related field</li><li>3 5 years of experience in sales, preferably in Key Account Management or FMCG</li><li>Strong understanding of the FMCG market and retail environment</li><li>Proven experience in managing customer relationships and achieving sales targets</li><li>Strong negotiation and communication skills</li><li>Good analytical and problem-solving abilities</li><li>Strong organizational and time-management skills</li><li>Proficiency in Microsoft Office, particularly Excel and PowerPoint</li><li>Good command of English and Arabic; French is an advantage</li></ul>

The Key Account Supervisor is responsible for managing and developing relationships with key customers, ensuring sales targets are achieved, maintaining strong customer partnerships, and maximizing business opportunities. The role involves supervising key account activities, monitoring sales performance, and coordinating with internal departments to ensure excellent customer service and execution. <br> <br>Key Responsibilities <br>• Manage and maintain strong relationships with assigned key accounts <br>• Achieve assigned sales, distribution, and profitability targets <br>• Develop and implement account plans to grow sales and strengthen business relationships <br>• Regularly visit key customers to understand their needs and identify new business opportunities <br>• Monitor customer sales, stock levels, orders, and product availability <br>• Negotiate and follow up on promotions, displays, listings, and commercial agreements within approved company guidelines <br>• Ensure proper implementation of agreed promotions and visibility activities at customer locations <br>• Monitor competitors, market trends, pricing, and promotional activities and provide regular feedback to management <br>• Prepare and analyze sales reports and provide recommendations to improve account performance <br>• Follow up on customer orders, deliveries, payments, claims, and any operational issues <br>• Coordinate with Sales, Marketing, Logistics, Finance, and other relevant departments to ensure smooth account management <br>• Handle customer complaints and ensure timely resolution of issues <br>• Monitor customer performance against agreed targets and identify corrective actions when required <br>• Ensure compliance with company policies, procedures, and approved commercial terms <br>• Supervise and guide sales representatives or merchandisers assigned to key accounts, when applicable <br>• Conduct regular market visits and ensure proper execution of company standards within assigned accounts <br>• Perform any other duties related to the position as assigned by management <br> <br>Qualifications & Experience <br>• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field <br>• 3–5 years of experience in sales, preferably in Key Account Management or FMCG <br>• Strong understanding of the FMCG market and retail environment <br>• Proven experience in managing customer relationships and achieving sales targets <br>• Strong negotiation and communication skills <br>• Good analytical and problem-solving abilities <br>• Strong organizational and time-management skills <br>• Proficiency in Microsoft Office, particularly Excel and PowerPoint <br>• Good command of English and Arabic; French is an advantage

<p>1. Background: As part of an EU-funded programme, Ceasefire is planning to organise an expert workshop in Beirut, Lebanon. The workshop will bring together 15 representatives of Syrian civil society organisations and a panel of five experts to discuss accountability and justice mechanisms for Syria. The event will also be attended by five staff members from Ceasefire and Syrians for Truth and Justice (STJ), as well as potentially other stakeholders, bringing the total number of participants to 24 26. To ensure the effective and professional delivery of the event, Ceasefire is seeking to contract a qualified service provider to manage the required logistical and administrative arrangements. These will include hotel accommodation, venue hire, visa facilitation for participants travelling from Syria, catering and refreshments, interpretation, stationery and other related services, as detailed below.</p><p>2. Purpose of the Assignment: The purpose of this assignment is to provide comprehensive event management, accommodation and logistical support to ensure the successful organisation and delivery of the event. In addition to arranging the venue and accommodation for 24 26 participants, the selected service provider will be responsible for coordinating visa facilitation for the 15 participants travelling from Syria, as well as catering and refreshments for 24 26 participants, event branding and design, registration support, simultaneous interpretation between Arabic and English, all necessary event equipment, including microphones, speakers and headsets, stationery, and other event-related supplies. The workshop is expected to last three days, so accommodation should be provided for four nights.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience organising conferences, workshops or similar events.</li><li>Experience supporting international participants and visa applications.</li><li>Strong networks with venues, caterers, interpreters and other relevant suppliers.</li><li>Experience organising bilingual Arabic-English events.</li><li>Capacity to provide on-site support throughout the event.</li><li>Fluency in English and Arabic within the proposed event-management team.</li></ul><p>Experience supporting civil society, human rights or international development events will be considered an advantage.</p>

<p>Our client, a leading company in the educational publishing and distribution sector, is seeking a Head of French School Department to lead the commercial strategy for its French and Arabic educational portfolio across the Lebanese market. The successful candidate will be responsible for driving business growth within schools, nurseries, and bookstores by strengthening existing partnerships, expanding the customer base, and maximizing opportunities with both exclusive and complementary publishing partners.</p><p><b>Responsibilities</b></p><ul><li>Develop and execute the commercial strategy for the French and Arabic educational business across schools, nurseries, and bookstores.</li><li>Monitor market trends, curriculum developments, competitor activity, and pricing changes, providing strategic insights to senior management.</li><li>Lead, coach, and manage a team of Educational Representatives, including territory planning, target setting, performance monitoring, and field coaching.</li><li>Build and maintain strong relationships with key educational institutions, nurseries, and retail partners.</li><li>Identify and develop new business opportunities while expanding the customer portfolio.</li><li>Ensure profitable commercial agreements through effective pricing, discount, and payment term management.</li><li>Establish and monitor departmental KPIs, preparing regular performance reports for senior management.</li><li>Contribute to budgeting and financial planning in collaboration with the Commercial Director.</li><li>Conduct market research to identify business opportunities, risks, and competitive trends.</li><li>Collaborate with the Marketing team to support promotional campaigns, educational events, and product launches.</li><li>Work closely with internal departments to ensure seamless business operations.</li><li>Oversee daily departmental operations, employee development, and support contract negotiations.</li><li>Build relationships with school administrators, nursery management, bookstore owners, and relevant governmental bodies.</li><li>Represent the company at local and international exhibitions, conferences, and industry events as required.</li><li>Perform additional duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Business Administration or a related field.</li><li>Minimum of 10 years of managerial experience within a relevant commercial or educational environment.</li><li>Fluency in French is essential; English is an advantage.</li><li>Advanced proficiency in Microsoft Excel.</li><li>Strong communication, negotiation, analytical, leadership, coaching, and presentation skills.</li><li>Excellent organizational, time management, and problem-solving abilities.</li><li>Demonstrated leadership, emotional intelligence, and people management capabilities.</li><li>High level of integrity, initiative, and business acumen.</li></ul><p>This position is primarily office-based with occasional visits to educational institutions and retail partners, as well as periodic local and international business travel.</p>

SCOPE OF THE JOB: <br> <br>The Manager In Training (MIT) is responsible for serving customers on the floor and for providing <br>support to the Store Manager in the effective running of the Store, in order to ensure the highest <br>standards of customer service are achieved and maintained. He/ she is also responsible for undergoing <br>intensive Soft & Technical skills trainings such as POS, Receiving area, Customer Service, <br>Communication skills, Time Management, Leadership etc… <br> <br>KEY RESPONSIBILITIES: <br> <br>- Ensure that customers are served in a timely manner and assist them in their purchase decisions <br>by offering expert advices in compliance with quality and customer service standards. <br>- Assign routine and non-routine tasks to Sales Representatives, Cashiers & Backdoor Agents, in <br>order to ensure that activities are carried out in the most efficient manner. <br>- Assist in the preparation of the staff schedule in order to ensure that the Store manpower is <br>effectively matched to the Stores operational requirements in a cost effective manner. <br>- Report occurring operational issues and handle customer complaints in a timely manner, <br>suggest solutions or escalate them as appropriate in order to ensure operational effectiveness <br>and customer satisfaction. <br>- Assist the Store Manager in the ongoing evaluation process of sales team (Performance <br>Management System, Probation Period reviews, etc…) in coordination with the HR & OD Dpt. <br>- Maintain an accurate stock rotation process (To/From Stores & Warehouse), ensuring that all <br>items are being offered on time. <br>- Assist the Store Manager in handling the maintenance of inventories and placement of product <br>orders to ensure effective stock management and availability of products. <br>- Liaise with the Store Managers on the opening process in order to ensure that all set procedures <br>regarding petty cash, reporting, systems, etc. are respected. <br>- Support the Store Managers in providing the team with the necessary support in terms of <br>training and development in order to optimize sales results. <br>- Assist the Store Manager in the preparation of the required reports in a timely & organized <br>manner, & ensure that all related records are documented. <br>- Perform other duties that are aligned & related to the job scope. <br> <br>JOB REQUIREMENTS: <br> <br>- Education: Bachelor Degree in Business Administration, or any related field. <br>- Experience: 2- 3 years of experience in sales; Retail experience is a plus. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus

<p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Business Analyst who will conduct needs analysis and determine the requirements of a project, document them, and communicate them clearly to all stakeholders.Encourage the identification of areas that need updating or re-engineering, and provide alternative solutions.</p><p>Duties &amp; Responsibilities:</p><p>Investigate and analyze business activities by using ICT resources and typically take the lead role in:</p><ul><li>Business Analysis Planning and Monitoring</li><li>Eliciting requirements</li><li>Requirements Management and communication</li><li>Requirements Gathering and Analysis</li><li>Solution assessment and validation</li></ul><p>Help the product owner establish user stories from the requirement models created during business analysis, defining Content of Sprint, understanding the project plans and articulation of roles, goals and timelines, and conducting detailed requirements analysis and quality EPICs/User story documentation.</p><p>Groom the backlog in coordination with the Product Owner, Product Manager, and the rest of the product team, by considering purpose, organizing and prioritizing user stories, and splitting epics into user stories.</p><p>Conduct Research &amp; Development practices, processes, and tools to understand and enhance the Business Model &amp; Ecosystem, and to ensure the company s competitive intelligence and anticipation &amp; responsiveness to disruptive competition.</p><p>Standardize the communication using specific terminology between the clients and the developers, while documenting the client s direction, structure, business processes, business needs/requirements as part of requirements gathering.</p><p>Be involved in reviewing the QMR (Quality Management Review) and audit observations in order to accurately and efficiently execute test plans for sanity checks, assemble and document all test results, and clear out issues related to business as usual maintenance and support.</p><p>Perform root cause analysis to implement appropriate solutions and build quality from the source, and work proactively and detect pain points through analyzing the processes and identifying specific patterns.</p><p>Help the team to get a better grasp of the project and where it fits within the organizational strategy, and facilitate the creation of ICT solutions, and identify areas for improvement.</p><p>Train and support end users, professional services team members, Quality Assurance and Development teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (BS) in MIS or Computer Science or Business Management with extensive experience in Solutions Provider industry.</li><li>Working knowledge of Agile Methodology, and good grasp of the different tools and techniques available for Agile.</li><li>Ability to comprehend in-depth business knowledge &amp; terminologies, and to recognize and prioritize business value.</li><li>Capacity to identify and write different test scenarios, test cases and execute them.</li><li>Knowledge of software development lifecycle (SDLC).</li><li>High curiosity and eagerness to learn</li><li>Good reason and ability to logically process data</li><li>Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.</li><li>Ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>A reputable hospital in Lebanon is expanding its healthcare service with the opening of a modern Outpatient Clinics and Diagnostic Center in Beirut area. Bringing together multi-specialty clinics and state-of-the-art diagnostic services the new center is dedicated to providing high-quality, compassionate outpatient care.</p><br><p>Join us in building a high- team for this exciting new facility.</p><br><br>Job Description<br><ul><li>Receives patients’ documents through WhatsApp, secures the authorization using dedicated online interface, and registers the required information on the WhatsApp logging system.</li><li>Informs patients about the status of their authorization and requests any additional information.</li><li>Receives patients and performs registration procedure on HIS System.</li><li>Checks necessary documents and IDs for accuracy and completeness.</li><li>Verifies patients’ third party payer coverage for eligibility and obtains authorizations using dedicated online interfaces for walk-in patients.</li><li>Prepares and issues invoices.</li><li>Performs daily audits on invoices and third-party payer documents issued and coordinates timely delivery of invoices with Outpatient Center coordinator.</li><li>Answers telephone and responds to inquiry or refers caller to appropriate personnel; handles patient inquiries on services bill</li></ul><br>Qualifications<br><ul><li>BA Degree or equivalent.</li><li>3+ years of experience in outpatient billing field.</li><li>Administrative skills, Organization, and Time Management abilities.</li><li>Customer Service skills and Communication abilities.</li><li>Ability to work independently and in a team.</li><li>Demonstrates a strong ability to identify, analyze and solve problems. Ability to work under pressure.</li><li>Proficiency in spoken and written English and Arabic; French is a plus.</li><li>Strong communication skills.</li></ul><br><br> </div>

Job Description: Site Technical Coordinator <br> <br>Position Overview <br> <br>The Site Technical Coordinator is responsible for ensuring that the renovation works are executed in full alignment with the approved architectural, interior design, structural, MEP, and specialist design documentation. Based on site in Beirut, this role acts as the principal technical link between the design consultants, architect, contractors, subcontractors, suppliers, and the on-site project team. <br> <br>The position requires a highly organized, detail-oriented construction professional who can read, interpret, and coordinate drawings and specifications, identify inconsistencies before they affect the works, and support the timely resolution of technical matters. The successful candidate will safeguard the design intent while ensuring that the project is practical to build, coordinated across disciplines, compliant with applicable requirements, and delivered to the expected quality standard. <br> <br>Item <br>Details <br>Job Title <br>Site Technical Coordinator <br>Location <br>Beirut, Lebanon <br>Project Type <br>High-end building renovation / refurbishment <br>Department <br>Project Delivery / Site Team <br>Reporting To <br>Project Manager or Senior Site Manager <br>Working Relationships <br>Architect, design consultants, contractors, subcontractors, suppliers, site engineers, QA/QC personnel, and client representatives <br> <br> <br> <br> <br>Key Responsibilities <br> <br>Design Review and Technical Coordination <br> <br>The Site Technical Coordinator shall review and interpret all issued-for-construction drawings, specifications, schedules, material submittals, shop drawings, and method statements. The role shall compare architectural, interior design, structural, MEP, façade, fire and life-safety, and specialist packages to identify clashes, omissions, constructability risks, and inconsistencies. <br> <br>The coordinator shall maintain a clear record of design comments, drawing revisions, technical queries, and coordination actions. Before work proceeds, the coordinator shall ensure that the relevant drawings and technical information are current, coordinated, approved, and understood by the parties executing the works. <br> <br>Liaison Between Design and Site Teams <br> <br>The role shall serve as the daily technical interface between the architect and design consultants on one side, and the project delivery team on the other. This includes communicating site conditions, installation constraints, sequencing requirements, dimensional conflicts, and construction feedback to the design team in a clear and timely manner. <br> <br>The Site Technical Coordinator shall translate approved design intent into practical on-site guidance without making unauthorized design changes. When clarification is required, the coordinator shall prepare and track Requests for Information (RFIs), technical submissions, samples, and proposals, and shall follow up until an approved resolution is issued and communicated to the responsible teams. <br> <br>Shop Drawings, Submittals, and Materials <br> <br>The coordinator shall review contractor and subcontractor shop drawings, coordination drawings, material submittals, samples, mock-ups, and technical data against the approved design documents. The role shall verify dimensions, interfaces, finishes, levels, tolerances, access requirements, maintenance considerations, and coordination with MEP services before submitting items for consultant review. <br> <br>The coordinator shall track the status of all technical submissions and highlight delayed approvals, missing information, or procurement risks that may affect site progress. Particular attention shall be given to renovation-related constraints, including existing-condition verification, concealed services, protection of retained elements, and interface works. <br> <br>Site Inspections and Quality Support <br> <br>The Site Technical Coordinator shall conduct regular site inspections to verify that the works are being carried out in accordance with approved drawings, specifications, mock-ups, samples, and agreed construction details. The role shall promptly report deviations, workmanship concerns, and coordination issues to the Project Manager and relevant contractors. <br> <br>Working closely with QA/QC personnel and site engineers, the coordinator shall support inspection requests, snagging and de-snagging, technical close-out, and the compilation of as-built information. The coordinator shall help preserve the required standard of architectural and interior finishes throughout all stages of construction. <br> <br>Meetings, Documentation, and Reporting <br> <br>The role shall attend and contribute to technical coordination meetings, design review meetings, site walks, and progress meetings. The coordinator shall prepare concise agendas, action trackers, technical logs, and meeting records where assigned, ensuring that responsibilities and target dates are clearly recorded. <br> <br>The coordinator shall maintain an orderly project record of drawings, specifications, approvals, RFIs, site instructions, shop d

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><u><span>Position: </span></u>As Customer Service / Supply Chain - Sr. Specialist, you’ll be a key player in our Middle East Turkey &amp; Africa Customer Service team helping us achieve our strategic goals and fostering an environment where operational excellence &amp; collaboration thrive.You will partner with our Customers, Business teams, Supply Chain and Finance, and play a pivotal role in providing financial estimates, achieving financial targets, optimizing customer service processes, managing customer orders and customers claims within our organization.<u><span><b>RESPONSIBILITIES :</b></span></u><span><b>LOGISTICS RESPONSIBILITIES</b></span><b>Customer Orders Management </b><ul><li>Maintain healthy inventory levels in the markets</li><li>Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast</li><li>Resolve Customer Order issues</li><li>Review and follow up on Order book status</li><li>Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation</li><li>Follow up on Supply and escalate issues when necessary</li><li>Inform Customer and internal stakeholders on status of open orders</li><li>Maintain Customer Master Data</li><li>Maintain Pricing Master Data</li><li>Support reducing discards</li></ul>New Launches / Variations<ul><li>Ensure new products are launched successfully, meeting the target launch date</li><li>Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply</li></ul>Tenders<ul><li>Support tenders' submission</li><li>Ensure timely supply of tenders</li></ul><span>FINANCE RESPONSIBILITIES </span>Manage Accruals / Credit Notes<ul><li>Ensure credit notes are issued on time</li><li>Ensure expiry &amp; near expiry accruals are placed</li><li>Share Financial Estimates and highlight risks or opportunities Support financial submissions</li></ul><span><b><u>Required Education, Experience and Skills </u>&nbsp;: </b></span><ul><li>Bachelor's or Master’s degree in Supply Chain, Finance, Business Administration, or a related field.</li><li>At least 2 years of relevant work experience in Supply Chain, purchasing or Finance relevant experience.</li><li>Preferred experience in Pharma or FMCG.</li><li>Cross functional collaboration is required.</li><li>Excel is a must. SAP is a plus.</li><li>Proven experience in business partnering and building effective relationships.</li><li>Strong analytical skills, with an ability to manage complex data and drive process improvements.</li><li>Good communication skills. Fluency in written and spoken English is mandatory.</li><li>Ability to work collaboratively in a fast-paced environment.</li></ul><p><b>Secondary Job Description</b></p><br><p><b>Who We Are: </b></p><br><p><span>Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.&nbsp; Our Vision is clear: A better and healthier every day for every woman.</span></p><br><p><span>As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.&nbsp;</span></p><br><p><b><span>Search Firm Representatives Please Read Carefully&nbsp;</span></b><br>Organon LLC<span>, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. &nbsp;No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</span></p><br><p><b>Annualized Salary Range</b></p><br><p><b>Annualized Salary Range (Global)</b></p><br><p><b>Annualized Salary Range (Canada)</b></p><br><p><b>Please Note: Pay ranges are specific to local market and therefore vary from country to country.</b></p><br><p><b>Employee Status: </b></p><br>Regular<p><b>Relocation:</b></p><br>Domestic<p><b>VISA Sponsorship:</b></p><br><p><b><span>Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites</span></b></p><br><p><b>Flexible Work Arrangements:</b></p><br><p><b>Shift:</b></p><br><p><b>Valid Driving License:</b></p><br><p><b>Hazardous Material(s):</b></p><br><p><b>Number of Openings: </b></p><br>1 </div>

The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives. <br>The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories. <br>The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market. <br> <br>Key Accountabilities <br> <br>1. Sales Strategy & Business Growth <br>• Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives. <br>• Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category. <br>• Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion. <br>• Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks. <br>• Develop action plans to close performance gaps and accelerate growth. <br>• Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline. <br> <br>2. Sales Team Leadership <br>• Lead, coach and develop the sales team to deliver consistent commercial performance. <br>• Establish clear individual and team KPIs, targets and performance expectations. <br>• Conduct regular performance reviews and provide constructive coaching and feedback. <br>• Monitor field activity, customer visits, sales productivity and territory coverage. <br>• Identify capability gaps and implement appropriate training and development initiatives. <br>• Build a high-performance culture based on accountability, ownership, customer focus and results. <br> <br>3. Distribution & Route-to-Market Excellence <br>• Ensure effective market coverage across Lebanon and maximize product availability at point of sale. <br>• Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels. <br>• Optimize territory allocation, customer segmentation and sales routes. <br>• Identify white spaces and underpenetrated territories or customer segments. <br>• Ensure sales representatives execute agreed distribution, merchandising and visibility standards. <br>• Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment. <br> <br>4. Key Account & Customer Management <br>• Develop and maintain strong relationships with strategic customers and key accounts. <br>• Lead commercial negotiations within approved company guidelines. <br>• Develop account plans for high-value customers and strategic accounts. <br>• Identify opportunities for increased listings, range expansion, promotions and cross-selling. <br>• Monitor customer satisfaction, service levels and commercial performance. <br>• Resolve escalated customer issues promptly and professionally. <br> <br>5. Portfolio & Brand Development <br>• Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories. <br>• Ensure sales teams have strong product knowledge and can effectively communicate product value propositions. <br>• Identify opportunities to introduce new products and strengthen existing brands in the market. <br>• Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives. <br>• Monitor product performance by SKU, customer and channel and recommend corrective actions where required. <br> <br>6. Sales Planning, Forecasting & Reporting <br>• Prepare accurate sales forecasts and rolling business projections. <br>• Monitor actual performance against budget and sales targets. <br>• Analyze sales performance by customer, territory, salesperson, SKU and channel. <br>• Provide management with regular sales reports, insights and recommendations. <br>• Establish a disciplined sales reporting framework based on accurate and timely data. <br>• Use sales analytics to identify trends, opportunities and performance gaps. <br> <br>7. Commercial Excellence <br>• Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies. <br>• Support margin improvement initiatives and minimize unnecessary commercial leakage. <br>• Monitor customer credit exposure and coordinate with Finance regarding overdue accounts. <br>• Ensure sales policies, approval procedures and reporting standards are consistently followed. <br>• Recommend improvements to sales processes, systems and controls. <br> <br>8. Cross-Functional Collaboration <br>• Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution. <br>• Coordinate sales forecasts with inventory and supply planning. <br>• Communicate market intelligence and customer requirements internally

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Collaborate with UNEP and the SCE in conducting a comprehensive assessment of Bahrain's single-use plastics landscape, together with evidence-based policy recommendations and a practical implementation roadmap to enable informed decision-making, strengthen the national policy framework, and accelerate the country's transition towards a circular economy for plastics.<br> Work Location<br>Home based<br> Expected duration<br>9 months-part time<br> Duties and Responsibilities<br>The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The Regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. The UNEP Regional Office for West Asia (ROWA) provides technical cooperation and policy advice to countries in the region to help achieve their environmental goals and sustainable development priorities. Plastic pollution has emerged as one of the most pressing environmental challenges worldwide, posing significant risks to ecosystems, biodiversity, human health, and sustainable development. Single-use plastics (SUPs), including plastic bags, food packaging, disposable cutlery, straws, and beverage containers, represent a substantial share of plastic waste due to their short lifespan and limited recovery after use. The Kingdom of Bahrain has demonstrated a strong commitment to addressing plastic pollution through a range of regulatory and policy measures. Recent initiatives include restrictions on non-biodegradable plastic bags, limitations on small plastic beverage containers, and broader efforts to promote sustainable waste management and environmental protection. Nevertheless, SUPs continue to constitute a significant source of plastic pollution, particularly in terrestrial and marine environments. Recognizing the need to strengthen existing policy measures, the Supreme Council for Environment (SCE), in collaboration with UNEP ROWA, is undertaking a comprehensive assessment of Bahrain's policy and regulatory framework governing single-use plastics. The assessment will identify strengths, gaps, implementation challenges, and opportunities for improvement while drawing upon international good practices and lessons learned from the Gulf Cooperation Council (GCC), Arab region, and other jurisdictions. The assignment will culminate in the development of evidence-based policy recommendations and an implementation roadmap to reinforce Bahrain's transition towards a circular economy for plastics. UNEP seeks to recruit an International Expert on Plastic Pollution and Circular Economy to provide technical, analytical, drafting, and advisory provision for the assessment of Bahrain's policy and regulatory framework on single-use plastics, the review of international best practices, stakeholder consultations, and the development of evidence-based policy recommendations and an implementation roadmap, in close coordination with the SCE and under UNEP ROWA supervision. The objective of this assignment is to contribute to the work of UNEP ROWA in reviewing the current status of single-use plastics in Bahrain, assessing the effectiveness of the existing policy and regulatory framework, identifying policy and implementation gaps, benchmarking international and regional good practices, and developing a practical policy framework and implementation roadmap to reduce single-use plastics and advance Bahrain's transition towards a circular economy for plastics. The expert will provide technical, analytical, drafting, and advisory maintenance throughout the assignment. Duties and responsibilties: Under the direct supervision of the designated Programme Management Officer at UNEP ROWA, the selected consultant will carry-out, inter alia, the following duties and responsibilities for each of the four projects detailed previously: 2.a. Project Inception and Planning •Prepare an inception report outlining the proposed methodology, workplan, stakeholder engagement approach, data requirements, and timeline for the assignment. •Review all relevant background documents, policies, legislation, reports, and technical materials provided by UNEP and the SCE. •Identify additional information and data requirements necessary to successfully implement the assignment. 2.b. Assessment of the Current Situation •Conduct a comprehensive review of the current status of single-use plastics (SUPs) in Bahrain using available national and international literature, reports, statistics, and other relevant secondary data. •Assess trends in the production, import, consumption, waste generation, collection, recycling, treatment, disposal, and environmental impacts of SUPs, where data are available. •Identify the principal categories of SUP products contributing to plastic pollution and assess existing waste management practices and infrastructure relevant to their management. 2.c. Review of the Policy, Legal and Institutional Framework •Review Bahrain's existing policy, legal, regulatory, and institutional framework governing single-use plastics and plastic waste management. •Assess the effectiveness of existing policy measures, including implementation arrangements, institutional coordination, enforcement mechanisms, compliance, and monitoring systems. •Identify strengths, gaps, challenges, and opportunities within the existing framework that may affect the effective prevention, reduction, and management of SUPs. 2.d. International and Regional Benchmarking •Review international and regional policies, regulatory approaches, strategies, and best practices related to the prevention and management of single-use plastics, with particular consideration of experiences from GCC countries, the Arab region, and other relevant jurisdictions. •Assess the applicability of international good practices to Bahrain, taking into account national institutional, technical, economic, and social conditions. •Identify policy approaches and implementation mechanisms that could inform Bahrain's future policy framework. 2.e. Development and Assessment of Policy Options •Assess the feasibility and potential effectiveness of different policy instruments to reduce SUP consumption and improve the environmentally sound management of plastic waste. •Evaluate options including, but not limited to: - Regulatory restrictions and bans; - Product standards and eco-design requirements; - Economic instruments, including fees and levies on selected SUP products; - Extended Producer Responsibility (EPR); - Deposit-return systems; - Public procurement measures; - Awareness and behaviour change initiatives; - Voluntary agreements with industry. •Assess how fees on selected SUP products could function both as demand-reduction measures and as financing mechanisms to strengthen recycling infrastructure and circular economy initiatives. 2.f. Stakeholder Engagement and Consultation •Identify and engage relevant stakeholders, including government institutions, municipalities, private sector representatives, civil society organizations, academia, recycling companies, and consumer groups. •Prepare consultation materials, presentations, and discussion documents to facilitate stakeholder engagement. •Adopt the planning and facilitation of stakeholder consultation workshops and technical discussions in coordination with UNEP and the SCE. •Document stakeholder feedback and integrate relevant inputs into the assessment, policy recommendations, and implementation roadmap. 2.g. Development of Policy Recommendations and Implementation Roadmap •Develop evidence-based policy options and recommendations to strengthen Bahrain's framework for preventing and reducing single-use plastics, improving their environmentally sound management, and advancing the country's transition towards a circular economy for plastics. •Prepare recommendations addressing policy, regulatory, institutional, technical, financial, and behavioural aspects relevant to SUP management. •Develop a practical implementation roadmap that identifies priority actions, implementation timelines, institutional responsibilities, financing considerations, and monitoring arrangements to facilitate the phased implementation of the recommended measures. 2.h. Reporting and Knowledge Products •Prepare all technical reports, presentations, briefing materials, and other knowledge products required under the assignment in accordance with UNEP's quality standards. •Present findings and recommendations to UNEP, the Supreme Council for Environment, and other relevant stakeholders, and revise all deliverables based on comments received. •Ensure that all outputs are evidence-based, technically sound, clearly presented, and suitable for informing policy and decision-making. 2.i. Coordination and General Responsibilities •Maintain regular communication with UNEP throughout the assignment and participate in coordination meetings as requested. •Work collaboratively with UNEP, the SCE, and relevant stakeholders to ensure the timely delivery of all agreed outputs. •Maintain confidentiality of all information obtained during the course of the assignment. •Perform any other related tasks requested by UNEP that are necessary for the successful implementation of the consultancy and are consistent with the scope and objectives of the assignment.<br> Qualifications/special skills<br>An advanced university degree (master’s is required, PhD is an asset or equivalent) in Waste management, Environmental engineering, Environmental policy, Environmental management, Circular economy, public policy, Sustainable development, or another relevant discipline. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 10 years of professional experience in solid waste management, plastic pollution, circular economy, environmental policy, or closely related fields is requied Demonstrated experience in reviewing and developing environmental policies, legislation, strategies, or regulatory frameworks related to plastics, waste i management, or circular economy is required en experience in conducting policy assessments, gap analyses, and developing evidence-based policy recommendations and implementation roadmaps is required Experience in stakeholder consultation and facilitation involving government institutions, private sector representatives, civil society organizations, and other relevant stakeholders is required Experience in preparing high-quality technical reports, policy briefs, and strategic documents for governments or international organizations is required Experience working in the Gulf Cooperation Council (GCC) countries, the Arab region, or on environmental policy issues in developing countries is highly desirable Previous professional experience with the United Nations system, international organizations, or multilateral environmental programmes is desirable.<br> Languages<br>Fluency in written and spoken English is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>