وظائف مندوب مشتريات في لبنان

Key Responsibilities <br>Perform tire mounting, balancing, rotation, repair, and inspection. <br>Inspect tires for damage, wear, and pressure issues. <br>Recommend appropriate tire replacements or repairs. <br>Assist customers in selecting suitable tires based on their vehicle and needs. <br>Safely operate tire changers, wheel balancers, and related equipment. <br>Diagnose tire-related issues and recommend suitable solutions. <br>Assist with wheel alignment and suspension-related tasks when required. <br>Maintain accurate service records and a clean, organized work area. <br>Follow all safety procedures and maintain equipment properly. <br>Provide professional customer service and support other mechanical tasks as needed. <br>Requirements <br>High school diploma or equivalent. <br>Technical/vocational education in automotive mechanics is an advantage. <br>2+ years of experience in tire service, tire fitting, or a similar automotive position. <br>Good knowledge of tire mounting, balancing, rotation, repair, and inspection. <br>Familiarity with different tire types, sizes, brands, and specifications. <br>Ability to safely operate tire service equipment. <br>Strong attention to detail and commitment to safety. <br>Good communication and teamwork skills. <br>Willingness to learn and stay updated on tire products and industry practices. <br>Working Schedule <br> <br>Monday – Friday: 8:00 AM – 5:00 PM <br>Saturday: 8:00 AM – 1:00 PM <br>Summer schedule: Saturdays are worked on a rotating basis for 6 months

Event design & floristry company is hiring a female coordinator to handle client requirements, present event concepts, follow up on leads, and coordinate with internal teams for smooth event execution. <br>Requirements: Experience in sales, customer service, events, or hospitality (events experience preferred), strong communication and sales skills, presentable. <br>Schedule: Mon–Fri (10 AM–7 PM) + Saturday half-day <br>Salary: $800 – $1100 + commission <br>Apply: deploya.lb@gmail.com

Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately and efficiently during our overnight shift. <br> <br>Key Responsibilities <br> <br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment. <br>-Carefully verify all order and purchase details using a required double-check procedure. <br>-Identify and resolve order problems, asking teammates when necessary. <br>-Monitor the order queue and complete all urgent open orders before the end of each shift. <br>-Communicate clearly and professionally. <br>-Maintain accuracy and focus during both busy and repetitive periods. <br> <br>Requirements <br> <br>-Exceptional attention to detail and commitment to accuracy. <br>-Patient, consistent, and able to stay focused during repetitive work. <br>-Proactive and quick-thinking without sacrificing accuracy. <br>-Comfortable learning and working online with browsers. <br>-Strong organizational and problem-solving skills. <br>-Good written and spoken English. <br>-Able to work independently with minimal supervision. <br>-High level of responsibility, integrity, and confidentiality. <br>-Reliable computer for remote work from home. <br> <br>Performance Evaluation <br> <br>Performance will be reviewed weekly during the training and probation period, with priority given to: <br> <br>-Order accuracy and error prevention. <br>-Completion of assigned actionable orders. <br>-Productivity and daily order statistics. <br>-Communication, reliability, and problem-solving. <br> <br>Work Location <br> <br>Remote – Work from home. <br> <br>Work Schedule <br> <br>-Six nights per week, including weekends. <br>-Eight (8) hours per shift. <br>-11:00 p.m. to 7:00 a.m. Lebanon time. <br>-One scheduled day off per week. <br> <br>Training <br> <br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards. <br> <br>If this position matches your skills and availability, please email your CV to info@dcs961.com with the subject line: Night-Shift Order Processing Application

Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately. <br> <br>Key Responsibilities <br> <br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment. <br>-Carefully verify all order and purchase details using a required double-check procedure. <br>-Identify and resolve order problems, asking teammates when necessary. <br>-Monitor the order queue and complete all urgent open orders before the end of each shift. <br>-Communicate clearly and professionally. <br>-Maintain accuracy and focus during both busy and repetitive periods. <br> <br>Requirements <br> <br>-Exceptional attention to detail and commitment to accuracy. <br>-Patient, consistent, and able to stay focused during repetitive work. <br>-Proactive and quick-thinking without sacrificing accuracy. <br>-Comfortable learning and working online with browsers. <br>-Strong organizational and problem-solving skills. <br>-Good written and spoken English. <br>-Able to work independently with minimal supervision. <br>-High level of responsibility, integrity, and confidentiality. <br>-Reliable computer for remote work from home. <br> <br>Performance Evaluation <br> <br>Performance will be reviewed weekly during the training and probation period, with priority given to: <br> <br>-Order accuracy and error prevention. <br>-Completion of assigned actionable orders. <br>-Productivity and daily order statistics. <br>-Communication, reliability, and problem-solving. <br> <br>Work Location <br> <br>Remote – Work from home. <br> <br>Work Schedule <br> <br>-Six days per week, including weekends. <br>-Eight (8) hours per shift. <br>-3:00 p.m. to 11:00 p.m. Lebanon time. <br>-One scheduled day off per week. <br> <br>Training <br> <br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards. <br> <br>If this position matches your skills and availability, please email your CV to info@dcs961.com

Job Purpose: <br> <br>• Act as link between companies and regulatory authorities <br>• Ensure that products are manufactured and distributed in compliance with appropriate legislation <br>• Ensure corporate goals are achieved in a compliant organized manner <br>• Assist in the development of procedures and processes to ensure compliance with the Regulations <br> <br>Requirements: <br> <br>Bachelor's degree in pharmacy <br>Preferable 3+ years experiences in RA <br>Excellent communication skills in Arabic, English or French <br>Knowledge of computer applications (MS Office, Power point…) <br> <br>Skills <br>Strong regulatory knowledge of current Lebanese laws & regulations (if experienced) <br>Good relationship with regulatory authorities and government agencies (if experienced) <br>Highly skilled, self-dependent and quick learner <br>Ability to adapt in a fast-paced, multitasking, changing environment <br>Excellent Analysis of problems and developing solutions <br>Forward-thinking and high ability to anticipate regulatory changes and requirements to ensure legal compliance

Responsibilities: <br>- Perform electrical maintenance activities across the plant. <br>- Ensure reliability of filling lines, packaging lines, and utilities. <br>- Troubleshoot electrical breakdowns to minimize downtime. <br>- Support automation system; PLCs, sensors and VFDs. <br>- Monitor and optimize energy consumption. <br>- Prepare maintenance and root-cause reports. <br> <br>Requirements: <br>- Bachelor degree in Electrical Engineering or equivalent. <br>- Minimum 5 years of hands-on electrical maintenance in soft drinks/FMCG manufacturing

A well-established company is looking to recruit a motivated and commercially driven E-Commerce Specialist to support the growth and development of its digital sales channels. <br> <br>The successful candidate will be responsible for managing online sales activities across digital platforms, ensuring strong product visibility and availability, supporting online campaigns and promotions, and contributing to an excellent customer experience and improved sales conversion. <br> <br>Key Responsibilities <br>Manage and regularly update product listings across online sales platforms, including websites, marketplaces, and relevant digital channels. <br>Ensure product availability by coordinating closely with Supply Chain and Inventory teams. <br>Optimize product information, descriptions, images, pricing, and other online content to improve visibility and conversion. <br>Handle online customer inquiries, orders, and complaints in a professional and timely manner. <br>Monitor daily and weekly online sales performance and prepare accurate sales and performance reports. <br>Coordinate with the Marketing team in the execution of online campaigns, promotions, and advertisements. <br>Ensure the proper implementation of online promotions, discounts, and special offers. <br>Monitor competitor activities, pricing, promotions, and market trends to identify opportunities for sales growth. <br>Monitor website and application performance and recommend improvements that enhance the customer experience and online sales results. <br>Contribute to the continuous development and growth of the company's online sales channels. <br> <br>Qualifications & Experience <br>Bachelor's degree in Business Administration, Marketing, or a related field. <br>1–3 years of relevant experience in online sales, e-commerce, digital platforms, or a similar role. <br>Experience within the FMCG, retail, distribution, or consumer goods sector is considered an advantage. <br>Good command of Arabic and English. <br>Strong knowledge of Microsoft Office, particularly Excel. <br>Familiarity with e-commerce platforms such as Shopify, WooCommerce, or similar platforms. <br>Basic knowledge of digital marketing tools is an advantage

We're Hiring: Customer Service & Backend Support Specialist <br> <br>???? Full-time <br>???? Monday–Friday: 8:00 AM – 5:00 PM <br>???? Saturday: 8:00 AM – 1:00 PM (Remote) <br> <br>Requirements: <br>✔️ 1–3 years of experience in customer service, operations, or backend support <br>✔️ Strong communication, problem-solving, and organizational skills <br>✔️ Fluent in Arabic & English (French is a plus) <br>✔️ Comfortable using CRM systems and Google Workspace

Event design & floristry company is hiring a female coordinator to handle client requirements, present event concepts, follow up on leads, and coordinate with internal teams for smooth event execution. <br>Requirements: Experience in sales, customer service, events, or hospitality (events experience preferred), strong communication and sales skills, presentable. <br>Schedule: Mon–Fri (10 AM–7 PM) + Saturday half-day <br>Salary: $800 – $1100 + commission <br>Apply: deploya.lb@gmail.com

<p>We are seeking an Infrastructure Engineer to join our IT Infrastructure team. This position offers an excellent opportunity for a motivated individual with a strong technical foundation to develop hands-on expertise across server administration, networking, cloud services, and IT operations. Reporting to senior members of the team, the successful candidate will contribute to the day-to-day maintenance of our environment while gaining exposure to industry best practices in system administration, security, monitoring, and automation.</p><p>Key Responsibilities:</p><ul><li>Support the administration and maintenance of Windows Server infrastructure and Active Directory services.</li><li>Assist in the administration of Microsoft 365 and Microsoft Azure environments.</li><li>Contribute to the ongoing management of VMware virtualization platforms.</li><li>Monitor infrastructure health, respond to system alerts, and escalate issues as required.</li><li>Troubleshoot and resolve incidents relating to servers, storage, and network components.</li><li>Participate in infrastructure projects, including upgrades, migrations, and new deployments.</li><li>Support backup, business continuity, and disaster recovery operations.</li><li>Maintain accurate and up-to-date technical documentation, procedures, and knowledge base articles.</li><li>Collaborate with internal teams to investigate and resolve escalated technical issues.</li><li>Adhere to established security standards and operational best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><p>Qualifications and Experience:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li><li>2 - 4 years of experience in an IT infrastructure or systems administration role.</li><li>Working knowledge of Windows Server, Active Directory, DNS, DHCP, and core networking concepts.</li><li>Exposure to Microsoft 365 and Microsoft Azure is considered an advantage.</li><li>Familiarity with virtualization technologies, particularly VMware, is desirable.</li><li>Knowledge of FortiGate firewalls and related network security technologies is a plus.</li><li>Strong analytical and problem-solving capabilities.</li><li>A proactive mindset with a willingness to learn, take initiative, and assume ownership of assigned tasks.</li><li>Effective written and verbal communication skills, with the ability to work collaboratively within a team environment.</li></ul>

Job Responsibilities <br> <br> <br> <br> Post jobs and screen resumes <br> Schedule interviews and guide new hires through onboarding <br> Manage employee data in the HRIS (HR system) <br> Answer staff questions about benefits and company rules <br> Help with payroll checks and record updates <br> <br>Job Requirements <br> <br> Bachelor’s degree in Human Resources or Business Administration <br> 2 to 3 years of work experience in an HR role <br> Good knowledge of local labor laws <br> Strong speaking and writing skills <br> Comfort with HR software and office spreadsheet <br>work experience in IT company is preferable <br> <br>English Fluent

‼️ PRIMETALENT IS HIRING ‼️ <br>Salary around $1,000 – 1,200 + Commission <br> <br>We are seeking an Outdoor Sales Specialist for a reputable company in Chyah area. <br> <br>Key Responsibilities: <br>• Conduct site surveys, measurements & coordinate installations <br>• Generate leads, visit clients & promote window film solutions <br>• Prepare quotations, negotiate deals & achieve sales targets <br>• Monitor market trends & recommend solutions to customer <br> <br>Key Qualifications: <br>• Experience in Digital printing materials, glass & window films <br>• Travel on business trips within Lebanon & abroad <br>• Bachelor Degree in Business, Marketing or similar <br>• 2+ years of experience in Outdoor Sales <br>• Age between 25 - 45 <br>• Fluency in English <br>• Car is a MUST <br> <br>We are Offering: <br>• Working Days: Monday to Friday, from 8:30 AM till 4:30 PM <br>• Gaz & Car allowances covered by the company <br>• Salary around $1,000 – 1,200 + Commission <br>• Transportation per Lebanese law <br> <br>Interested candidates can apply via WhatsApp on 81795407 or email us at info@primetalentlb.com mentioning Outdoor Sales Specialist in the subject line

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>‼️ PRIMETALENT IS HIRING ‼️</b></p><p><br></p><p>We are seeking an<b> Outdoor Sales Specialist</b> for a reputable company in <b>Chyah area.</b></p><p><br></p><p><b>Key Responsibilities:</b></p><p>• Conduct site surveys, measurements &amp; coordinate installations</p><p>• Generate leads, visit clients &amp; promote window film solutions</p><p>• Prepare quotations, negotiate deals &amp; achieve sales targets&nbsp;</p><p>• Monitor market trends &amp; recommend solutions to customer&nbsp;</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Qualifications:</b></p><p>• Experience in Digital printing materials, glass &amp; window films&nbsp;</p><p>• <b>Travel on business trips within Lebanon &amp; abroad</b></p><p>• Bachelor's Degree in business, Marketing or similar</p><p>• <b>2+ years of experience</b> in Outdoor Sales&nbsp;</p><p>• Age between<b> 25 - 45</b></p><p>• <b>Fluency in English&nbsp;</b></p><p>• <b>Car is a MUST</b></p><p><br></p><p><b>We are Offering:</b></p><p>• Working Days: Monday to Friday, from 8:30 AM till 4:30 PM</p><p>• Gaz &amp; Car allowances covered by the company</p><p>• Transportation per Lebanese law</p><p>• Commission</p><p><br></p></div>

Key Responsibilities <br> <br>* Develop and implement SEO and SEM strategies to increase website traffic and conversions. <br>* Manage and optimize paid search campaigns. <br>* Conduct keyword research and optimize website content. <br>* Monitor website performance using SEO and analytics tools. <br>* Improve technical SEO and user experience. <br>* Track campaign performance and provide regular reports. <br> <br> <br>Qualifications <br> <br>* Bachelor's degree in Marketing, Business, Communications, or a related field. <br>* 2–4 years of experience in SEO and SEM. <br>* Experience with Google Ads, Google Analytics (GA4), and Google Search Console. <br>* Familiarity with SEO tools

Public Relations (PR) Specialist – Bluemoon Creative Agency <br> <br>Job Summary <br> <br>Bluemoon Creative Agency is looking for a dynamic and outgoing Public Relations (PR) Specialist to build strong relationships with businesses, media, influencers, and decision-makers. The ideal candidate is a people person with exceptional communication and networking skills who can create new business opportunities while strengthening Bluemoon's reputation as a leading digital marketing agency. <br> <br>Key Responsibilities <br> <br>- Identify and generate new sales opportunities through professional networking and referrals. <br>- Schedule meetings between potential clients and the sales team. <br>- Develop partnerships with organizations, chambers of commerce, NGOs, and industry associations. <br>- Coordinate media interviews, press releases, and public announcements. <br>- Assist in planning and executing marketing campaigns and product launches. <br>- Monitor public perception and recommend strategies to enhance the company's reputation. <br>- Prepare weekly reports on networking activities, meetings, leads generated, and partnerships established. <br> <br>Requirements <br> <br>- Bachelor's degree in Public Relations, Marketing, Business, Communications, or a related field. <br>- Minimum 2 years of experience in PR, business development, sales, or client relations. <br>- Excellent communication and presentation skills in Arabic and English (French is a plus). <br>- Strong networking and negotiation abilities. <br>- Professional appearance and confident personality. <br>- Valid driver's license <br>- Strong knowledge of LinkedIn, social media, and CRM systems. <br>- Ability to work independently and achieve monthly KPIs. <br> <br>Key Performance Indicators (KPIs) <br> <br>- Minimum 20 new qualified business meetings per month. <br>- Generate at least 40 new qualified leads monthly. <br>- Establish 5+ strategic partnerships each quarter. <br>- Attend a minimum of 4 networking events every month. <br>- Achieve monthly business development targets. <br> <br>Preferred Qualities <br> <br>- Charismatic and persuasive personality. <br>- Strong understanding of digital marketing, branding, SEO, websites, and advertising. <br>- Existing network of business contacts is a strong advantage. <br>- Positive attitude with excellent problem-solving skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p><span><span>Specialist - Customer Success</span></span></p><br> <br><br>Job Scope <br><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention.</p><br><br><br>Main Duties and Responsibilities <br><p>Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions.<br>Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution.<br>Conduct regular business reviews and customer check-ins.<br>Track customer usage, engagement, and satisfaction metrics.<br>Identify opportunities for upselling or cross-selling additional products.<br>Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment.<br>Maintain accurate customer records and activities in the CRM system.<br>Prepare periodic reports to the relevant stakeholders.</p><br><br><br>Position Requirements <br><br>Education <br><p><span><span>Bachelor’s degree in Business Administration or any other related field</span></span></p><br> <br><br>Experience <br><p>1–2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role.</p><br> <p>Strong relationship management skills with the ability to engage customers proactively.</p><br> <p>Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations.</p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.<br> Oversee growth in performance.<br> Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.<br> Solid knowledge of Google ads campaign types.<br> Continuous analysis of performance and reporting on digital campaigns.<br> Efficient management of budgets across all engines and campaigns.<br> Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.<br> Report on key performance indicators and lead generation initiatives, calculate Cost Per Lead, project spend, adjust to demand and seasonality.<br> Skills Required: Minimum 2 years of relevant experience Marketing and Advertising background is a big plus Experience in Google AdWords, Google AdWords Editor, Google Analytics.<br> Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.<br> Vast experience in the Google Content Network and with overall Display Advertising.<br> Knowledge and experience in retargeting/remarketing.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners.<br> You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution.<br> This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people.<br> What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.<br>g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction What We're Looking For 1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.<br>g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals</span> </div>

Key Responsibilities : <br> <br>Develop and manage a portfolio of SME clients and loan accounts. <br>Identify, prospect, and assess businesses across various sectors through regular field visits. <br>Complete loan applications and prepare all required credit documentation, including cash flow analyses, financial ratio assessments, and other credit evaluation tools. <br>Analyze financial statements and assess clients' creditworthiness to support sound lending decisions. <br>Prepare financing recommendations in accordance with institutional policies, procedures, and credit guidelines. <br>Maintain a high-quality loan portfolio through proactive client follow-up, repayment monitoring, and effective relationship management. <br> <br>Requirements : <br> <br>Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field. <br>Proven experience in SME lending, business analysis, credit assessment, or relationship management. <br>Strong knowledge of financial statement analysis, cash flow preparation, and credit evaluation principles. <br>Excellent communication, analytical, and interpersonal skills. <br>Willingness to travel within assigned territories. <br>Must own a vehicle. <br>Proficiency in Microsoft Office applications, with advanced knowledge of Excel considered an asset

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>