وظائف مندوب مشتريات في لبنان

We are seeking dedicated Outbound Telemarketing Specialists to drive sales for our commercial operations in Lebanon. <br> <br>RESPONSIBILITIES: <br>• Perform outbound calls to potential customers <br>• Present products, negotiate terms, and close sales <br>• Achieve monthly targets set by management <br> <br>REQUIREMENTS: <br>• Outbound telesales experience required <br>• Strong motivation to maximize earnings <br>• Onsite presence required <br> <br>WHAT WE OFFER: <br>• Base Salary + Unlimited Commission % + Target Bonuses <br>• Official NSSF Registration <br>• Supportive sales environment

<p>Aspire Software is looking for an Implementation Specialist to join our team in Lebanon. About the Role This is an entry-to-early-career role for someone with a foundational technical skill set who is eager to build hands-on experience in solution delivery, data engineering, and cloud technologies within a compliance software environment. Working under the guidance of Senior Implementation Specialists and Solution Architects, you will support client implementations end-to-end from translating requirements into configured solutions, to building and testing data pipelines, to assisting with go-live and post-launch support. You will collaborate closely with Product, Engineering, Customer Success, and Professional Services teams, with regular mentorship and code/config review from senior team members. Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p>

<p>We are looking for a Customer Success Specialist (CSS) to support our Customer Success Manager (CSM) in ensuring customers receive the best experience with our services. The CSS will be responsible for following up with customers, addressing inquiries, supporting them through calls, and assisting in preparing monthly, quarterly, and yearly reports. This role also involves working with internal tools to track customer data, gather feedback, and improve reporting accuracy. The ideal candidate is proactive, customer-focused, and tech-savvy, with strong communication skills.</p><p>Conduct regular follow-ups with customers to ensure satisfaction and resolve any concerns</p><p>Address customer inquiries via calls, emails, and meetings, providing prompt and efficient support</p><p>Ensure a smooth customer journey by guiding them through service usage and best practices</p><p>Collect and document customer feedback to enhance service delivery</p><p>Assist the CSM in preparing monthly, quarterly, and annual reports for customers</p><p>Track customer health metrics, engagement trends, and key insights</p><p>Utilize internal tools for reporting, data analysis, and feedback gathering to improve customer experience</p><p>Maintain accurate records of customer interactions, concerns, and resolutions</p><p>Monitor customer satisfaction levels and escalate potential risks to the CSM</p><p>Proactively identify opportunities for improvement in customer engagement</p><p>Ensure customers achieve their goals with our services and remain engaged</p><p>Work closely with the Customer Success Manager to ensure seamless customer management</p><p>Collaborate with internal teams (support, sales, and product teams) to resolve customer issues efficiently</p><p>Participate in customer success initiatives and contribute ideas for process improvement</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1-3 years in customer success, account management, or a related role</li><li>Passion for delivering an excellent customer experience</li><li>Ability to handle customer inquiries with a proactive and solutions-driven approach</li><li>Ability to manage multiple customer accounts, track follow-ups, and assist in reporting</li><li>Experience working with internal tools for reporting, data tracking, and feedback gathering</li><li>Basic knowledge of CRM tools, customer engagement platforms, and Microsoft Office (Excel, Word, PowerPoint)</li><li>Works collaboratively with internal teams and is ready to support the overall success of the Customer Success team</li><li>Strong verbal and written communication skills</li></ul>

<p>We are seeking a detail-oriented Accounting Analyst to manage day-to-day general ledger activities, ensure accurate account reconciliations, and support timely financial reporting with strong adherence to accounting standards, internal controls, and tax requirements. Job Purpose The purpose of this role is to maintain accurate financial records and produce reliable monthly close and financial statements by preparing journal entries, reconciling accounts, and ensuring compliance with applicable accounting and tax standards while continuously improving reporting accuracy and efficiency. Job Duties and Responsibilities General ledger accounting Journal entries preparation Account reconciliations Financial statement preparation Accounting standards compliance Internal controls adherence Tax compliance basics Excel (pivots, formulas) Accounting software (QuickBooks/SAP) usage Attention to detail Analytical thinking Time management</p><p><strong>Desired Candidate Profile</strong></p><ul><li>General ledger accounting experience</li><li>Account reconciliation skills</li><li>Financial statement preparation experience</li><li>Working knowledge of accounting standards</li><li>Tax compliance basics</li><li>Proficiency in Excel (pivots, formulas)</li><li>Experience with accounting software (QuickBooks/SAP)</li><li>High integrity and confidentiality</li><li>Strong attention to detail</li><li>Ability to meet monthly close deadlines</li></ul>

<p>Join our team as a Talent Acquisition Partner and help us hire the right people, faster by owning end-to-end recruiting from sourcing through onboarding.</p><p>Drive efficient, compliant, and high-quality hiring by managing the full recruitment lifecycle, optimizing recruiting processes, and building sustainable talent pipelines to improve time-to-fill, time-to-hire, and quality of hire.</p><p><strong>Job Duties and Responsibilities</strong></p><ul><li>Applicant Tracking Systems (ATS)</li><li>LinkedIn Recruiter and sourcing tools</li><li>Recruitment metrics and funnel reporting</li><li>Scheduling and interview management tools</li><li>Stakeholder management</li><li>Structured interviewing and assessment</li><li>Candidate communication and empathy</li><li>Process improvement mindset</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Applicant Tracking Systems (ATS)</li><li>LinkedIn Recruiter and sourcing tools</li><li>Recruitment metrics and funnel reporting</li><li>Scheduling and interview management tools</li><li>Structured interviewing and assessment</li><li>Stakeholder management</li><li>Candidate communication and empathy</li><li>Process improvement mindset</li><li>Compliance-focused hiring documentation</li></ul>

<p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</li><li>Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</li><li>Prepare and organize Ministry of Health files for submission related to import/export requirements.</li><li>Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</li><li>Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</li><li>Track shipments and provide regular updates to internal teams and customers.</li><li>Ensure compliance with customs regulations and documentation requirements.</li><li>Maintain accurate records of all shipments and logistics activities.</li><li>Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</li><li>Follow up on sales leads generated from exhibitions and events.</li><li>Assist in contacting potential customers via email and phone.</li><li>Support lead tracking and follow-up activities to ensure timely communication.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience in logistics, import/export, or supply chain operations.</p><p>Strong knowledge of shipping documents and customs procedures.</p><p>ERP system knowledge is a plus.</p><p>Good organizational and communication skills.</p><p>Ability to manage multiple tasks and meet deadlines.</p><p>Proficiency in Microsoft Office (especially Excel).</p><p>Attention to detail and problem-solving mindset.</p>

We are looking for a creative, proactive, and experienced Social Media Specialist to join our team at a vibrant resto pub in Gemmayzeh. <br> <br>Key Responsibilities: <br> <br>Develop and execute the social media strategy across platforms. <br>Create engaging content including photos, videos, reels, stories, and captions. <br>Plan and manage the monthly content calendar. <br>Cover events, live entertainment, and promotions through real-time social media updates. <br>Engage with followers by responding to messages, comments, and reviews in a timely manner. <br>Monitor social media trends and recommend creative ideas to increase engagement and reach. <br>Launch and manage paid social media campaigns when required. <br>Track performance metrics and provide monthly reports with insights and recommendations. <br>Coordinate with management, photographers, designers, influencers, and other partners to ensure consistent branding. <br>Maintain the brand's voice and visual identity across all digital platforms

<p>We are looking for a highly experienced and confident Training &amp; Development Specialist who is capable of designing, developing, delivering, and evaluating comprehensive training programs from scratch.</p><p>The ideal candidate should have strong presentation and communication skills, the ability to confidently stand in front of employees and deliver training in an engaging and professional manner, and the capability to identify employees' strengths and areas for improvement.</p><p>Key Responsibilities:</p><ul><li>Design and develop comprehensive training programs and materials from scratch based on the company's needs and employees' requirements.</li><li>Create structured training plans, training content, presentations, manuals, and practical exercises.</li><li>Deliver engaging and professional training sessions to employees, starting from basic concepts and progressing to advanced levels.</li><li>Explain complex topics in a clear, simple, and effective manner that ensures employees fully understand and apply the knowledge.</li><li>Develop and implement onboarding and ongoing training programs for new and existing employees.</li><li>Evaluate employees' performance and understanding throughout and after the training process.</li><li>Conduct assessments, tests, and practical evaluations to measure training effectiveness and employee progress.</li><li>Identify employees' strengths, weaknesses, knowledge gaps, and development needs.</li><li>Provide constructive feedback and recommend appropriate development plans for employees.</li><li>Monitor employees' progress after training and ensure that the knowledge gained is effectively applied in the workplace.</li><li>Continuously improve and update training programs based on employee performance, business requirements, and feedback.</li><li>Prepare detailed training reports and evaluation results for management.</li><li>Work closely with HR and department managers to identify training needs and develop effective learning and development strategies.</li><li>Maintain a professional, positive, and motivating training environment that encourages employee engagement and participation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience in training and employee development.</li><li>Excellent public speaking and presentation and materials from scratch.</li><li>Strong assessment and employee evaluation skills.</li><li>Ability to work independently and take full ownership of the training process, from planning and content creation to delivery, evaluation, and continuous improvement.</li></ul>

<p>OVERVIEW Saint George University Medical Center(SGUMC), the primary teaching hospital of the Faculty of Medicine at Saint George University of Beirut(SGUB), invites applications for a full-time or part-time Cytogeneticist Specialist Level to join its Department of Laboratory Medicine.</p><p>Job Title: Cytogenetics Specialist</p><p>Reports to: Department of Laboratory Medicine</p><p>Key Responsibilities</p><p>1. Clinical Duties Cytogenetics</p><p>The successful candidate will oversee and interpret the full spectrum of constitutional and acquired cytogenetic studies, including but not limited to:</p><ul><li>Conventional karyotyping (prenatal, postnatal, oncology, hematologic malignancies)</li><li>Fluorescence in situ hybridization (FISH) for constitutional and oncologic indication</li><li>Analysis of bone marrow and peripheral blood specimens for hematologic disorders</li><li>Prenatal cytogenetic diagnosis (amniotic fluid, chorionic villi sampling)</li><li>Postnatal evaluation of developmental delay, congenital anomalies, and infertility</li><li>Interpretation and reporting in accordance with international cytogenetics guidelines</li><li>Knowledge and skills in molecular techniques including NGS is an added advantage</li></ul><p>The candidate will ensure quality assurance, proper validation of new assays, documentation, and compliance with laboratory accreditation standards.</p><p>2. Laboratory Leadership and Quality Responsibilities</p><ul><li>Supervision of technologists and trainees within the Cytogenetics Unit</li><li>Oversight of quality control and proficiency testing programs</li><li>Development and updating of SOPs</li><li>Participation in laboratory inspections, audits, and accreditation processes</li><li>Implementation of new technologies and workflow optimization</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>MD or PhD in Genetics, Cytogenetics, Molecular Genetics, or related field</p><p>Strong communication skills and ability to work within multidisciplinary academic teams</p><p>Prior academic or teaching experience is preferred</p>

<p><strong>Job Title: Import Export Specialist</strong></p><p><strong>Job Type: Full-Time | Location: Safra, Lebanon | Working Hours: 8:30 AM – 5:00 PM | On-Site</strong></p><p><strong>Company Overview:</strong><br>Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p><strong>Job Description:</strong></p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</p></li><li><p>Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</p></li><li><p>Prepare and organize Ministry of Health files for submission related to import/export requirements.</p></li><li><p>Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</p></li><li><p>Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</p></li><li><p>Track shipments and provide regular updates to internal teams and customers.</p></li><li><p>Ensure compliance with customs regulations and documentation requirements.</p></li><li><p>Maintain accurate records of all shipments and logistics activities.</p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><ul><li><p>Follow up on sales leads generated from exhibitions and events.</p></li><li><p>Assist in contacting potential customers via email and phone.</p></li><li><p>Support lead tracking and follow-up activities to ensure timely communication.</p></li></ul><br><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li><p>Experience in logistics, import/export, or supply chain operations.</p></li><li><p>Strong knowledge of shipping documents and customs procedures.</p></li><li><p>ERP system knowledge is a plus.</p></li><li><p>Good organizational and communication skills.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.</p></li><li><p>Proficiency in Microsoft Office (especially Excel).</p></li><li><p>Attention to detail and problem-solving mindset.</p></li></ul>

We are looking for a highly experienced and confident Training & Development Specialist who is capable of designing, developing, delivering, and evaluating comprehensive training programs from scratch. <br> <br>The ideal candidate should have strong presentation and communication skills, the ability to confidently stand in front of employees and deliver training in an engaging and professional manner, and the capability to identify employees' strengths and areas for improvement. <br> <br>Key Responsibilities: <br>Design and develop comprehensive training programs and materials from scratch based on the company's needs and employees' requirements. <br>Create structured training plans, training content, presentations, manuals, and practical exercises. <br>Deliver engaging and professional training sessions to employees, starting from basic concepts and progressing to advanced levels. <br>Explain complex topics in a clear, simple, and effective manner that ensures employees fully understand and apply the knowledge. <br>Develop and implement onboarding and ongoing training programs for new and existing employees. <br>Evaluate employees' performance and understanding throughout and after the training process. <br>Conduct assessments, tests, and practical evaluations to measure training effectiveness and employee progress. <br>Identify employees' strengths, weaknesses, knowledge gaps, and development needs. <br>Provide constructive feedback and recommend appropriate development plans for employees. <br>Monitor employees' progress after training and ensure that the knowledge gained is effectively applied in the workplace. <br>Continuously improve and update training programs based on employee performance, business requirements, and feedback. <br>Prepare detailed training reports and evaluation results for management. <br>Work closely with HR and department managers to identify training needs and develop effective learning and development strategies. <br>Maintain a professional, positive, and motivating training environment that encourages employee engagement and participation. <br>Required Skills & Qualifications: <br>Strong experience in training and employee development. <br>Excellent public speaking and presentation and materials from scratch. <br>Strong assessment and employee evaluation <br> <br>skills. <br>Ability to work independently and take full ownership of the training process, from planning and content creation to delivery, evaluation, and continuous improvement

<p><b>We're hiring a Business Development Specialist!</b></p><p><br></p><p>If you have a proven track record in business development and experience in industries such as FMCG, Manufacturing, Finance, Retail, or similar sectors, we'd love to hear from you</p><p><strong>Desired Candidate Profile</strong></p><p>If you have a proven track record in business development and experience in industries such as FMCG, Manufacturing, Finance, Retail, or similar sectors, we'd love to hear from you.</p>

We're hiring a Business Development Specialist! <br> <br>If you have a proven track record in business development and experience in industries such as FMCG, Manufacturing, Finance, Retail, or similar sectors, we'd love to hear from you. <br> <br>Join us and help drive the growth of our ERP solutions

<p>Manage and oversee the company s invoicing operations on a daily basis</p><p>Prepare, issue, and process invoices with high accuracy and attention to detail</p><p>Follow up on invoices, payments, and billing matters in a timely manner</p><p>Ensure all invoicing records and documentation are properly maintained</p><p>Coordinate with different departments regarding invoicing and payment follow-ups</p><p>Resolve invoicing discrepancies and support smooth financial operations</p><p>Assist in monthly closing and reporting activities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>This position is open to female candidates only.</li><li>Bachelor s degree in Accounting, Finance, or a related field</li><li>Minimum 2 5 years of experience in accounting</li><li>Strong expertise in invoicing and billing is a must</li><li>Candidate must be highly skilled and confident in handling invoicing operations independently</li><li>Excellent attention to detail and accuracy</li><li>Proficiency in Microsoft Excel and accounting systems</li><li>Strong organizational, follow-up, and communication skills</li><li>Ability to work under pressure and meet deadlines</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>A reputable company in Lebanon is seeking to recruit an Online Sales Specialist (FMCG).</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>