Admin Assistant Jobs - Beirut Lebanon

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate company focused on innovation, smart investment opportunities, and building data-driven systems that improve how we operate and scale.</p> <h4>About the role</h4> <p>We are looking for a business analyst — marketing tracking & reporting for a fully remote role — someone who's comfortable with data and systems, and who's excited to grow into a role that blends operations automation with marketing analytics.</p> <p>This is a hands-on, builder role: you won't just be reading dashboards, you'll be the one building the systems and tracking that produce them.</p> <p>You will split your time between:</p> <ul> <li>Automation & operations systems (n8n + workflows + data handling)</li> <li>Marketing tracking, attribution, and performance reporting</li> </ul> <p>We are not looking for someone who knows everything on day one — but we are looking for someone who is technically strong, highly curious, and excited to build and fix systems.</p> <h4>What you’ll do</h4> <h4>Automation & operations</h4> <ul> <li>Build, maintain, and optimize automation workflows using platforms such as n8n, Make, Zapier, or similar tools (n8n preferred).</li> <li>Support the implementation of AI-powered solutions to improve operational efficiency and communication.</li> <li>Write and run SQL queries to generate reports and insights for leadership.</li> <li>Maintain internal databases, knowledge bases, and existing workflows.</li> <li>Identify process inefficiencies and propose scalable solutions.</li> </ul> <h4>Marketing tracking & reporting</h4> <ul> <li>Audit and maintain tracking across key marketing channels including Meta, Google, LinkedIn, website forms, calls, and WhatsApp.</li> <li>Set up and troubleshoot tracking tools such as Google Tag Manager (GTM), GA4, Meta Pixel, Meta Conversions API (CAPI), Google Ads conversion tracking, and LinkedIn Insight Tag.</li> <li>Create and maintain a clean UTM structure for campaign attribution.</li> <li>Track lead actions including form submissions, WhatsApp clicks, phone clicks, and landing page conversions.</li> <li>Build and maintain dashboards in Looker Studio to monitor marketing performance.</li> <li>Prepare clear weekly reports and insights for management.</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>Experience with SQL for data extraction and reporting.</li> <li>Experience with marketing analytics tools such as GTM and GA4.</li> <li>Familiarity with marketing attribution and conversion tracking.</li> <li>Experience with automation tools such as n8n, Make, Zapier, or similar platforms.</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to communicate findings clearly to both technical and non-technical stakeholders.</li> </ul> <h4>Nice to have</h4> <ul> <li>JavaScript knowledge.</li> <li>Experience with Meta Pixel, CAPI, and LinkedIn Insight Tag.</li> <li>Experience with AI agents or AI-powered workflows.</li> <li>Experience building dashboards in Looker Studio.</li> </ul> <h4>Benefits</h4> <h4>Why join Namou Properties</h4> <ul> <li>Fully remote role with flexibility and autonomy</li> <li>Opportunity to work on real automation and analytics systems that directly impact the business</li> <li>Exposure to modern tools in automation, AI, and marketing analytics</li> <li>High ownership role — your work will shape how the company tracks, operates, and scales</li> <li>Competitive compensation with room for growth</li> </ul></p><p></p>

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate company focused on innovation, smart investment opportunities, and building data-driven systems that improve how we operate and scale.</p> <h4>About the role</h4> <p>We are looking for a Business Analyst – Marketing Analytics & Automation for a fully remote role — someone who's comfortable with data and systems, and who's excited to grow into a role that blends operations automation with marketing analytics.</p> <p>This is a hands-on, builder role: you won't just be reading dashboards, you'll be the one building the systems and tracking that produce them.</p> <p>You will split your time between:</p> <ul> <li>Automation & operations systems (n8n + workflows + data handling)</li> <li>Marketing tracking, attribution, and performance reporting</li> </ul> <p>We are not looking for someone who knows everything on day one — but we are looking for someone who is technically strong, highly curious, and excited to build and fix systems.</p> <h4>What you’ll do</h4> <p><strong>Operations & Automation</strong></p> <ul> <li>Design, build, and maintain reliable automation workflows across business operations (primarily in n8n)</li> <li>Deploy and manage AI agents to streamline property processes, enhance communication, and reduce manual workload</li> <li>Write and run daily SQL queries to generate accurate, actionable reports for leadership</li> <li>Take full ownership of internal databases, knowledge bases, and existing automated workflows, ensuring zero downtime</li> <li>Continuously analyze business processes to identify bottlenecks and build scalable automated solutions</li> </ul> <p><strong>Marketing Tracking & Reporting</strong></p> <ul> <li>Audit and maintain tracking across all key marketing channels (Meta, Google, LinkedIn, website, calls, WhatsApp)</li> <li>Set up, fix, and validate Google Tag Manager, GA4, Meta Pixel, Meta Conversions API (CAPI), Google Ads conversion tracking, and LinkedIn Insight Tag</li> <li>Create and enforce a clean UTM naming structure across all campaigns</li> <li>Track key lead actions: form submissions, WhatsApp clicks, phone clicks, and landing page conversions</li> <li>Build and maintain a Looker Studio dashboard covering spend, leads, CPL, source, campaign, and conversion quality</li> <li>Produce a simple, clear weekly reporting format for management</li> </ul> <h4>Requirements</h4> <h4>What we’re looking for</h4> <ul> <li>Strong, hands-on proficiency in JavaScript</li> <li>Proven experience building, troubleshooting, and maintaining workflows in n8n</li> <li>Familiarity with AI agent concepts, deployment, and practical business applications</li> <li>Solid SQL skills for extracting data and generating consistent daily and weekly reports</li> <li>Hands-on experience with Meta Pixel, Meta CAPI, GTM, GA4, Google Ads conversion tracking, and LinkedIn Insight Tag</li> <li>Experience building UTM structures and lead-source attribution reporting</li> <li>Ability to audit whether tracking is working correctly, troubleshoot issues, and fix them</li> <li>Strong analytical mindset — able to maintain complex systems and explain reports</li> </ul> <h4>Benefits</h4> <h4>Why join Namou Properties</h4> <ul> <li>Fully remote role with flexibility and autonomy</li> <li>Opportunity to work on real automation and analytics systems that directly impact the business</li> <li>Exposure to modern tools in automation, AI, and marketing analytics</li> <li>High ownership role — your work will shape how the company tracks, operates, and scales</li> <li>Competitive compensation with room for growth</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p><strong>PREFERRED QUALIFICATIONS</strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>POSITION SUMMARY</strong> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p></p></section>

Job Summary <br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels. <br>I. Duties and Responsibilities <br>Member Communication & Support <br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms. <br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help. <br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset. <br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed. <br>Follow-Up & Member Satisfaction <br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey. <br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored. <br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation. <br>• Coordinate with the administrator and follow up with members who have due payments <br>Feedback Monitoring & Reporting <br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability. <br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights. <br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement. <br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience. <br>Team Contribution & Service Culture <br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing. <br>• Share member compliments and positive feedback to reinforce service standards and build team morale. <br>• Propose service training topics and process improvements based on real interaction patterns. <br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it. <br>II. Required Competencies <br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations. <br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior. <br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do. <br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step. <br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function. <br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover. <br> <br> <br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li>Education: Technical, trade, or vocational school degree.</li> <li>Related work experience: At least 3 years of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team.</p> <p>In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li>Education: Technical, trade, or vocational school degree.</li> <li>Related work experience: At least 3 years of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team.</p> <p>In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><strong>GMP Compliance:</strong></p><ul><li><strong>Documentation:</strong><ul><li>Retain records in accordance with approved procedures, GMP, ISO 9001:2015, ISO 13485:2016, ISO 15378:2017.</li><li>Write processes and procedures related to regulatory affairs department.</li><li>Archive all regulatory documentation including submissions and approvals in accordance with policies.</li><li>Update the registration list and status for all products.</li></ul></li><li><strong>Regulatory Affairs activities:</strong><ul><li>Carry out all actions in accordance with written procedures and, where necessary, recorded.</li><li>Comply with the global strategy and objectives of the general management and organization.</li><li>Ensure that SP products comply with the Registration regulations of Lebanon.</li><li>Develop registration applications (Pharmaceutical and Pharmaceutical-Like) to be submitted locally and internationally.</li><li>Submit new registration applications and follow up on the appropriate licensing and regulatory compliance of pharmaceutical and/or medical products.</li><li>Collaborate with concerned internal departments to continuously develop the portfolio to meet local needs and ensure profit and growth to the company.</li><li>Develop professional relationships with governmental staff.</li><li>Apply for trademark s registration at the Ministry of Economy &amp; Trade.</li><li>Ensure that all regulatory aspects of the applications at the Ministries level and other Governmental institutions are met within the requested time frame.</li><li>Attend authorities inspection of plant and premises.</li><li>Ensure timely Marketing Authorization Approval of the products submitted for registration.</li><li>Submit variations and pricing applications to the Ministry of Public Health and make the necessary follow-up till final approval.</li><li>Apply for the introduction of products in Hospitals and other institutions and make the necessary follow up till approval.</li><li>Apply for the expansion of the manufacturing site and any related division and follow up till approval and permit issuance</li><li>Apply for the certification and renewal of certification of the manufacturing site and follow up till approval and certificate issuance</li><li>Ensure compliance of the New Submission dossiers towards Export registration guidelines, and ensure proper dispatch to the concerned distributors in all countries, including communication to receiver and preparation of samples.</li><li>Actively follow up on registration development / applications status (through distributors and directly) till review of the applications and their final approval.</li></ul></li><li><strong>Inter-departmental tasks:</strong><ul><li>Procurement: Assist in the clearance of goods through the control of shipping documents prior to their submission to Ministry of Public Health (MOPH) and through due follow up with the MOH when needed.</li></ul></li><li><strong>ISO Compliance:</strong><ul><li>Report on the performance and opportunities for improvement of regulatory affairs process by monitoring achievement of its quality objectives and performance indicators.</li><li>Participate in management reviews of process performance, product quality and of the quality management system and advocating continual improvement.</li></ul></li><li><strong>Management:</strong><ul><li>Assure attainment of business objectives.</li><li>Ensure that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.</li><li>Work closely with technical team (QC, QA&amp; Production) on new investments, researches and documents preparation for products registration in potential countries.</li></ul></li><li><strong>Others:</strong><ul><li>Accept and work any task related to regulatory affairs activity required by the Operations and Technical Manager.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Fresh Graduate.</p>

<p><h4>Description</h4> <p>Trócaire is an international NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:</p> <ul> <li>Promote access to justice;</li> <li>Achieve climate and environmental justice;</li> <li>Ensure women and girls’ protection, voice and influence;</li> <li>Save lives and protect human dignity; and</li> <li>Mobilise the public on the island of Ireland to achieve global justice.</li> </ul> <p>The Trócaire works through local partners and focuses on delivering an integrated humanitarian response that includes the provision of basic, food security, livelihood, and protection assistance and strengthening social cohesion within local communities. As a partnership agency, Trócaire works with a portfolio of local partner organisations to strengthen their capacities to deliver humanitarian assistance in a way that ensures compliance with international standards.</p> <p>We are recruiting a Partnership & Advocacy Coordinator to support our work with partners in the region. The role will report to the Partnerships Program Manager (PPM). The role is based in Beirut with travel in the region, and to partner/project locations.</p> <h4>Requirements</h4> <h4>Advocacy support & coordination:</h4> <ul> <li>Support partners in the planning and implementation of advocacy initiatives, ensuring alignment with programme priorities and evidence generated through project activities and desk reviews.</li> <li>Provide technical support to partners on advocacy approaches, including stakeholder mapping, influencing strategies, messaging, and advocacy action plans and strategies.</li> <li>Support the design and development of advocacy-related components, including contributing to theories of change, advocacy frameworks, and strategic approaches.</li> <li>Contribute to the development and review of research terms of reference (ToRs), and support the monitoring, review, and feedback processes related to partner-led research and advocacy outputs.</li> <li>Support the development of advocacy outputs and engagement activities, including briefs, presentations, talking points, as well as other communication material and event content, drawing on programme learning and research.</li> <li>Track and document advocacy activities, including key outcomes, learning, successes and challenges in the aim of identifying capacity strengthening needs and documenting outcomes for future advocacy use.</li> </ul> <h4>Project management support & coordination:</h4> <ul> <li>Support programme and project coordination across Trócaire’s partnership portfolio in Lebanon and Syria.</li> <li>Coordinate follow up with partners on agreed workplans, deliverables, timelines and implementation progress.</li> <li>Take ownership of specific project components or workstreams, ensuring timely and quality delivery.</li> <li>Support donor reporting processes, including coordination with partners on narrative inputs, tracking of deliverables, and consolidation of information.</li> <li>Contribute to proposal development and programme design processes, particularly for advocacy and capacity strengthening interventions.</li> <li>Identify and flag implementation operational or programmatic risks or delays and support in addressing them in coordination with programme managers.</li> </ul> <h4>Localisation, capacity strengthening & partnerships:</h4> <ul> <li>Support localization and coordination efforts, identifying opportunities for joint advocacy, shared learning, and collective engagement with partners and external stakeholders.</li> <li>Lead and support partners with organizational capacity assessments (PCAS) for technical and organizational capacities as well as the development of action plans with identified priorities.</li> <li>Collaborate with colleagues: programme managers, Trócaire global advisors, and partners to implement the designed capacity strengthening actions and budgeted plans.</li> <li>Organize trainings and workshops, review ToRs, provide coaching and mentoring, and review capacity strengthening materials.</li> <li>Coordinate with the Monitoring, Evaluation, Accountability, and Learning (MEAL) team for effective monitoring and evaluation of the partnership and capacity strengthening work and impact.</li> <li>Any other duties as requested by the line manager or Trócaire country office senior management.</li> </ul> <h4>Behavioural competencies in line with Trócaire’s competency framework:</h4> <ul> <li><strong>Leading:</strong> Reflecting our values of participation and accountability, acts to inspire and lead others to achieve their potential, demonstrating Trócaire’s values with integrity to achieve our organisation’s objectives.</li> <li><strong>Communicating:</strong> Reflecting our value of participation, being one organisation, communicating clearly and transparently across teams, units, divisions, locations, and other external organisations. Getting our message across with impact.</li> <li><strong>Collaborating:</strong> Reflecting our values of participation and solidarity, partnering effectively as One Trócaire organisation and, in solidarity, maintains positive relationships built on trust and respect.</li> <li><strong>Stewardship of resources:</strong> Reflecting our value of accountability and decision-making around the best use of resources. Using our resources transparently, sustainably, ethically, fairly and with integrity; acknowledging Trócaire’s reputation in the use of resources.</li> <li><strong>Delivering results:</strong> Reflecting our values of accountability and perseverance, getting a quality job done through effective performance, planning and decision making.</li> <li><strong>Continual improvement & learning:</strong> Reflecting our values of participation and courage, constantly looking to learn and develop self, employees, and partners to better fulfil Trócaire’s mission.</li> <li><strong>Flexibility & change:</strong> Reflecting our values of participation and courage, adapts positively to change and to different ways of doing things; manages or takes part in change processes in a way that is appropriate to role in the organisation.</li> </ul> <h4>Qualification:</h4> <p>Third level qualification in business, human resources, social sciences, law, political sciences, development studies or related field of study.</p> <h4>Experience:</h4> <ul> <li>Minimum of 3-5 years’ experience working in advocacy and partnerships within development and humanitarian programmes, preferably in the Middle East region.</li> <li>Experience working on the humanitarian crisis and/or humanitarian advocacy in Lebanon / Syria and solid knowledge of the context.</li> <li>Project cycle management using results frameworks and/or logical frameworks.</li> <li>Exposure to or involvement in advocacy or policy influence, preferably in humanitarian setting and in collaboration with civil society organisations.</li> <li>Experience of implementing capacity strengthening actions of local civil society organisations.</li> <li>Experience of organisational development and systems strengthening.</li> <li>Experience working through the partnership approach with civil society partners and good understanding of partnership principles.</li> <li>Experience of working with, and a demonstrated understanding of, humanitarian standards and principles of good practice.</li> <li>Experience of developing training materials and facilitating training to a range of audiences, and experience in mentoring and providing coaching to partner staff.</li> <li>Experience supporting or coordinating project implementation, including tracking activities and working with partners on delivery.</li> </ul> <h4>Skills:</h4> <ul> <li>Proven strategic thinking and planning skills, including ability to think creatively, analyse and be innovative, set priorities, manage work plans and evaluate progress.</li> <li>Demonstrated ability to lead and work in a team.</li> <li>Excellent facilitation and capacity building skills and experience of applying them when working with individual organisations or groups of organisations.</li> <li>Excellent written, oral and presentational communications skills.</li> <li>Strong communication, facilitation and training skills.</li> <li>Excellent and proven organisational skills.</li> <li>Highly developed relationship, negotiation, and interpersonal skills.</li> <li>Demonstrated capacity for teamwork and coordination.</li> <li>Fluency in Arabic and excellent written and oral English.</li> <li>Solid IT skills.</li> <li>Strong organisational skills, initiative, ability to prioritise work.</li> <li>Understanding of advocacy processes, stakeholder engagement, and influencing approaches.</li> <li>Basic project management skills, including planning, coordination, and follow-up on deliverables.</li> </ul> <h4>Qualities:</h4> <ul> <li>Commitment to, and understanding of, Trócaire’s aims, values and principles, including a commitment to principles of partnership, rights-based approaches, social justice and development.</li> <li>Willingness and ability to travel regionally.</li> <li>Diplomacy and negotiation skills, and ability to lead and influence.</li> <li>Flexibility and adaptability.</li> <li>Ability to work productively in multi-cultural environments.</li> <li>Capable of working in challenging, unstable and/or high stress contexts and environments, including volatile crisis situations.</li> </ul> <h4>Safeguarding programme participants - children & adults</h4> <p>Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment including a global code of conduct which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives.</p> <h4>Diversity and inclusion</h4> <p>We welcome diverse applicants to join our inclusive workforce. Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.</p> <h4>Benefits</h4> <p>The job opportunity will be offered, initially, on a fixed term contract of one year and is based in Beirut, Lebanon (hybrid modality). Trócaire offers a competitive package of salary and benefits.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for an AI Product Engineer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. We're looking for a killer AI Product Manager someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products. Key Responsibilities What your day will look like:</p><p><strong>AI Product and Technology Leadership</strong></p><ul><li>Own the AI product roadmap across the ecosystem from dynamic pricing and guest personalization to AI-powered booking and operational intelligence</li><li>Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly</li><li>Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices</li><li>Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</li></ul><p><strong>Business Leadership</strong></p><ul><li>Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical</li><li>Execute against a provided playbook, building an initial proof of concept and scaling once validated</li></ul><p><strong>Operational Excellence</strong></p><ul><li>Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency</li><li>Establish metrics and KPIs to measure and improve performance across the product portfolio</li></ul><p><strong>Customer and Market Insights</strong></p><ul><li>Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings</li><li>Engage directly with operators parks, venues, FECs to ensure customer feedback is integrated into product development and iteration</li></ul><p><strong>Team Building and Operations</strong></p><ul><li>Foster a high-performance culture that encourages agility, execution, and innovation</li><li>Scale operations while maintaining a startup mentality fast, lean, and customer-drive</li></ul><p>You move fast and get things done</p><p>You don't wait for perfect conditions you make things happen</p><p>You thrive in uncertainty</p><p>You see ambiguity as an opportunity, not a challenge</p><p>You are passionate about AI and its real-world impact</p><p>Whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</p><p>You are a builder</p><p>You love creating from scratch whether it's teams, products, or business models</p><p>You are relentless</p><p>Scaling a product is not a straight line, and you have the grit to push through</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong understanding of AI/ML technologies and their commercial applications</p><p>Experience with hardware products is a strong asset familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</p><p>Experience in payments, fintech, or venue/attractions technology is a plus</p><p>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</p><p>Ability to lead and inspire teams in a fast-moving, high-growth environment</p><p>No strict experience requirements we're looking for the right mindset, energy, and ability to execute</p><p>At least a Bachelor's degree in Computer Engineering or Electrical Engineering (an asset), or Artificial Intelligence, Computer Science, Business, or a similar related discipline</p><p>Being fluent in the English language, written and verbal, is essential</p><p>Must work US Central Hours</p><p></p></section>

# Procurement Officer <br> <br>Location: Lebanon (on site) <br>Reports to: Procurement Manager / Supply Chain Manager <br>Department: Supply Chain <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Purchasing and Order Management <br>- Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation. <br>- Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers. <br>- Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal. <br>- Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations. <br>- Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements. <br> <br>### Supplier and Principal Coordination <br>- Serve as the daily operational contact with international principals and their export teams. <br>- Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes. <br>- Escalate repeated service failures, and support management in the annual review with each principal. <br>- Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies. <br> <br>### Imports, Shipping and Clearance <br>- Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required. <br>- Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing. <br>- Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection. <br>- Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason. <br>- Coordinate arrival timing with the warehouse so receiving capacity matches the schedule. <br> <br>### Cost and Terms <br>- Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing. <br>- Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for. <br>- Negotiate freight rates, clearance fees and terms with local service providers. <br>- Track price changes from principals and currency impact, and alert management early when landed cost is moving. <br>- Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms. <br> <br>### Stock, Expiry and Planning <br>- Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift. <br>- Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry. <br>- Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock. <br>- Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter. <br>- Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks. <br> <br>### Documentation, Systems and Compliance <br>- Maintain complete and auditable procurement and import files for every shipment. <br>- Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes. <br>- Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival. <br>- Follow the company procurement policy and approval matrix, and support internal and external audit requests. <br> <br>--- <br> <br>## Requirements <br> <br>### Must Have <br>- 3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading. <br>- Bachelor's degree in Business Administration, Supply Chain, Economics or a related field. <br>- Hands on experience with import files, shipping documents, incoter

<p><h4>About Infoquest</h4> <p>Infoquest is a custom-sourcing expert network connecting leading consulting firms, investors, and corporates with vetted subject-matter experts for primary research.</p> <p>Headquartered in Beirut, with entities in the UAE and a founding office in Bogotá, we operate a purpose-built expert network platform alongside a growing suite of internal data products that power performance, compliance, and client delivery.</p> <h4>Role summary</h4> <p>We are looking for a dedicated Full-Stack Engineer to support two key mandates:</p> <ul> <li>Extend and enhance our expert-network CRM through custom features, workflows, integrations, and interfaces built on the Exlink platform.</li> <li>Ensure the continuity, reliability, and scalability of our internal reporting environment across BigQuery and Power BI.</li> </ul> <p>You will own a substantial backlog of business-critical initiatives while helping eliminate a key single point of failure within our data function.</p> <h4>Engagement & access model</h4> <p>Our CRM is built on the Exlink platform, our long-term technology partner. Product direction and priorities are defined by Infoquest, while access to the platform is granted progressively as trust and familiarity develop under confidentiality agreements between Infoquest, Exlink, and the partner agency.</p> <h4>Phase 1</h4> <ul> <li>Develop custom features, automations, reports, integrations, and user interface extensions alongside the platform without modifying Exlink's core code.</li> <li>Work within a scoped development environment provided by Exlink with QA approval before deployment.</li> </ul> <h4>Phase 2</h4> <ul> <li>Contribute directly to the Exlink codebase on Infoquest-commissioned features.</li> <li>Follow Exlink's architecture, coding standards, and review processes.</li> </ul> <h4>Key responsibilities</h4> <p><strong>CRM platform development (Exlink)</strong></p> <ul> <li>Build, test, and maintain custom CRM features across the expert lifecycle, including lead imports, outreach, compliance workflows, screening, client portals, scheduling, transcripts, and billing.</li> <li>Develop frontend functionality using Vue 2, Vue 3, JavaScript, Tailwind CSS, Bootstrap, and jQuery.</li> <li>Build backend services using PHP, Laravel, PostgreSQL, Docker, and Nginx.</li> <li>Design, build, and maintain REST APIs and integrations with platforms including Zoom, Google Workspace, Microsoft Teams, Cronofy, Inex One, and contact enrichment tools.</li> <li>Translate business requirements into technical solutions, then test, document, deploy, and maintain them following Exlink's development standards.</li> </ul> <p><strong>Data products & reporting</strong></p> <ul> <li>Partner with the Data & Internal Tools Manager to ensure reporting and dashboards remain accurate, reliable, and up to date.</li> <li>Become a secondary owner of the data function by learning, documenting, maintaining, and troubleshooting pipelines, models, and dashboards.</li> <li>Maintain and enhance integrations between the Exlink CRM and BigQuery.</li> <li>Support KPI, NPS, and performance dashboards.</li> <li>Develop runbooks and standard operating procedures (SOPs) to ensure recurring data processes are fully documented and repeatable.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of professional Full-Stack development experience.</li> <li>Strong experience with PHP and Laravel.</li> <li>Experience working with relational databases. PostgreSQL is preferred; strong MySQL experience is acceptable with willingness to transition.</li> <li>Strong knowledge of Vue.js (Vue 2 & Vue 3) and JavaScript.</li> <li>Experience with Tailwind CSS, Bootstrap, and jQuery.</li> <li>Experience building REST APIs and third-party integrations.</li> <li>Comfortable working with Docker, Linux, and Nginx environments.</li> <li>Strong understanding of Object-Oriented Programming (OOP), MVC architecture, SOLID principles, clean, testable code, and database schema design.</li> <li>Self-driven with the ability to independently manage business-critical systems and technical backlogs.</li> <li>Excellent documentation habits.</li> <li>Strong written English and the ability to collaborate during Beirut and GCC business hours.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with BigQuery or another cloud data warehouse.</li> <li>Experience with Power BI or similar Business Intelligence platforms.</li> <li>Data engineering experience including pipelines, data modelling, and SQL optimization.</li> <li>Experience maintaining SaaS platforms or CRM, scheduling, billing, or compliance-heavy systems.</li> <li>Familiarity with the expert network or primary research industry.</li> <li>Experience with Go.</li> </ul> <h4>Confidentiality & compliance</h4> <ul> <li>Sign and comply with confidentiality and data protection agreements covering Infoquest's client data, expert network, proprietary workflows, and Exlink's platform and codebase.</li> <li>Adhere to GDPR, UK GDPR, and Infoquest's internal compliance standards when handling personal data.</li> </ul> <h4>First 90 days</h4> <ul> <li>Successfully onboard to the Exlink platform and document existing pipelines and dashboards.</li> <li>Deliver the first set of custom features from the engineering backlog.</li> <li>Independently manage CRM enhancement requests and maintain reliable reporting.</li> <li>Become a trusted contributor within the Exlink codebase.</li> <li>Establish yourself as the second owner of the data function, eliminating key operational dependencies.</li> </ul></p><p></p>

• Record and categorize financial transactions, ensuring accuracy and proper allocation in the accounting system. Maintain documentation and audit trails for all recorded transactions <br>• Manage Accounts Payable by reviewing vendor invoices, procurement reports, obtaining approvals, and maintaining accurate and current vendor records by reconciling vendor statements monthly. Respond to supplier inquiries and resolve payment issues <br>• Manage Accounts Receivable by issuing invoices, tracking customer payments, and following up on outstanding balances, monitoring the billing mail on daily basis <br>• Manage third-party accounts and ensure statements are kept up to date and reconciled regularly. <br>• Verify employees’ business and travel expense reports, including per diem claims, ensuring that all expenses are supported by receipts and are following company policies <br>• Manage staff accounts, including advances, loans, and other amounts due, while following up on outstanding payments <br>• Reconcile bank statements, credit card accounts, and other financial records to identify and resolve discrepancies <br>• Maintain and monitor petty cash, ensuring all transactions are recorded with proper receipts and reconciled regularly <br>• Oversee company debit card transactions by collecting receipts, verifying expenses, and posting entries accurately <br>• Maintain accrual and prepaid expense schedules, ensuring they are accurate, up to date, and properly reconciled. <br>• Monitor borrowing schedules and ensure related interest charges are accurately recorded in the accounting system and aligned with the underlying schedules. <br>• Assist with month-end and year-end closing activities, including journal entries, accounts reconciliations, and financial reporting <br>• Reconcile Regularly the cost and sales accounts ledgers with the technical reports (generated by Integra and Alaris) <br>• Help compile data for budgets and forecasts, and report on variances between actual and estimated figures <br>• Maintain organized and up-to-date financial records in both digital and physical formats, ensuring readiness for audits <br>• Communicate with vendors, clients, and internal departments to resolve discrepancies and clarify financial issues <br>• Continuously look for opportunities to improve accounting procedures and support the finance team with administrative tasks

<p>Fresh Graduate</p><p><strong>Duties and Responsibilities:</strong></p><p><strong>GMP Compliance:</strong></p><p>1. Documentation:</p><ul><li>a. Follow up on production records and manufacturing batch records to ensure they are filled adequately as per good documentation practices, that no errors have occurred or, if errors have occurred, that they have been fully investigated, and make sure they are signed by the authorized person.</li><li>b. Retain records in accordance with approved procedures, GMP, ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017 and regulatory requirements.</li><li>c. Report immediately and participate in any deviation, out of specification, non-conforming product, maintenance request and change control request.</li><li>d. Write and update procedures and all documents related to production department.</li><li>e. Ensure the implementation of procedures and instructions related to production operations.</li></ul><p>2. Team development:</p><ul><li>a. Perform the required initial and continuing training of his department personnel according to need.</li><li>b. Conduct employee performance tracking and evaluation by applying the employee performance management procedure.</li></ul><p>3. Production activities:</p><ul><li>a. Ensure all operations are carried out in accordance with written procedures and, where necessary, recorded.</li><li>b. Ensure that plant hygiene procedures are understood and followed in a very strict way by every person whose duties take him into the production and control areas.</li><li>c. Supervise the whole production operation to ensure that pharmaceuticals products are manufactured and stored according to the set requirements in order to obtain the required quality.</li><li>d. Supervise repacking activities and check needed reports.</li><li>e. Ensure online monitoring and control of production activities.</li><li>f. Ensure that the correct materials are accurately weighed or measured into clean and properly labelled containers.</li><li>g. Check the integrity of the sterilized filter before use and confirm it immediately after use by an appropriate method such as a bubble point, diffusive flow or pressure hold test.</li><li>h. Issue and authorize printed packaging materials for use following an approved and documented procedure.</li><li>i. Supervise the inspection, investigation and taking of samples related to product quality.</li></ul><p>4. Inspection and monitoring:</p><ul><li>a. Monitor and ensure compliance with the requirements of GMP and ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017.</li><li>b. Conduct self-inspection in order to monitor the implementation and compliance with Good Manufacturing Practice principles and to propose necessary corrective measures.</li></ul><p>5. Premises and equipment:</p><ul><li>a. Coordinate with maintenance team to avoid interruptions in production schedule.</li><li>b. Ensure the calibration, qualification and maintenance of his/her department, premises and equipment.</li><li>c. Ensure all premises are clean before any processing or packaging activities begin and are free from any products, materials or documents previously used if these are not required for the current operation.</li><li>d. Ensure that manufacturing equipment are cleaned according to detailed and written procedures and stored in adequate.</li><li>e. Oversee the logbooks of machine to ensure all activities are recorded on logbooks of respective machines.</li></ul><p><strong>ISO Compliance:</strong></p><ul><li>a. Participate in reporting on the performance and opportunities for improvement of production process by monitoring achievement of its quality objectives and performance indicators.</li><li>b. Participate in management reviews of process performance, product quality and of the quality management system and advocating continual improvement.</li></ul><p><strong>Management:</strong></p><ul><li>a. Assure attainment of productions schedules while ensuring product required quality.</li><li>b. Adjust resource utilization for the effective implementation of the production planning.</li><li>c. Ensure that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.</li></ul><p><strong>Others:</strong></p><ul><li>a. Accept and work any task related to production activity required by Production Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Fresh Graduate</p>

<p><h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact.</p> <h4>Job Description</h4> <p>During your tenure as Employee Services Associate, you will resolve employee service requests received through the ServiceNow platform and support employees on the corresponding requests. You will also be responsible for providing ad hoc support to employees with all Human Resources services of Deloitte Middle East. Please see below the roles and responsibilities:</p> <ul> <li>Resolve employee service requests (e.g., leave balance discrepancy, payroll discrepancy, loan and advance payment requests, allowance requests, company letter requests, etc.) raised through the ServiceNow platform.</li> <li>Keep daily track of pending service requests and prioritize the tasks based on urgency and relevancy.</li> <li>Explore any bottlenecks in resolving the service requests, coordinate with relevant stakeholders, or bring it to management’s notice to ensure the requests are resolved within the defined Service Level Agreement.</li> <li>Periodic monitoring of request resolution turnaround time (TAT) against pre-defined SLAs for every request type, and any identified discrepancies to be discussed with management.</li> <li>Keep track of employee data changes (e.g., benefits, the addition of dependents, status change, etc.) and inform benefits providers.</li> <li>Evaluate employees’ eligibility for the firm’s referral program, and ensure eligible employees are rewarded with referral awards as per the candidate’s hired level.</li> <li>Consolidate all changes that impact the payroll every month and share them with Finance prior to the cut-off date.</li> <li>Develop periodic summaries for service requests for business stakeholders, and resolve any pending requests.</li> <li>Manage employees’ end of service payments through our verified third-party fund manager.</li> <li>Diligently follow up with stakeholders to ensure the service requests are resolved on time.</li> <li>Create service requests on an ad hoc basis upon receiving requests from HR business partners, general partners, and employees who do not have access to the ServiceNow portal.</li> <li>Promptly handle employee verification requests from third parties regarding current employees or the firm's alumni and share the necessary information under data-sharing policy.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Build own understanding of our purpose and values; explore opportunities for impact.</li> <li>Demonstrate strong commitment to personal learning and development; act as a brand ambassador to help attract top talent.</li> <li>Understand expectations and demonstrate personal accountability for keeping performance on track.</li> <li>Actively focus on developing effective communication and relationship-building skills.</li> <li>Understand how daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in human resources management, business administration, or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Technical ability and computer literacy (Word, Excel, PowerPoint, Microsoft Office) recommended.</li> <li>Experience in ServiceNow administration is an added advantage.</li> <li>Ability to communicate professionally with partners and high-level executives. Strong presentation skills are considered a plus.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Fluency in English (reading, speaking, and writing). Preference for bilingual candidates (Arabic/English).</li> <li>Minimum 3 years of experience including HR experience, preferably in a multinational firm.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aihom / Istikbal Moukalis Branch is hiring a Sales Associate</p><p>Position Title: Sales Associate</p><p>Department: Retail Sales</p><p>Reports To: Branch Manager</p><p>Job Category: Entry Level</p><p>Timing:</p><p>AM Shift: 09 AM till 06 PM.</p><p>PM Shift: 11 AM till 08 PM</p><p>1 hour lunch break,</p><p>1 Day off per week</p><p>Position Summary: The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given.</p><p>Duties and Responsibilities</p><ul><li>Greets customer on sales floor.</li><li>Customer service management. Provide customer service to all customers and assist them.</li><li>Creating and entering new customers on the tablet.</li><li>Creating sales quotations on the tablet</li><li>Present, promote and sell products/services using solid arguments to existing and prospective customers</li><li>Following up with customers after their visit.</li><li>Making sure the showroom is up to standards as well as completing the daily showroom checklist.</li><li>Assist with the seasonal inventories.</li><li>Implements displays for window and interior as directed by Visual Merchandising.</li><li>Pricing the showroom.</li><li>Checking the missing items in the showroom</li><li>Ordering new items.</li><li>Order barcodes for accessories.</li><li>Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings.</li><li>Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer.</li><li>Unrolls bolts of curtains and carpets to display assortment of fabrics to customer</li><li>Close deals with customers and walk them out to the door.</li><li>Communicates for delivery of items to customer.</li><li>Check the condition of the items before delivering it to the customers.</li><li>Training new team, along with following up with their induction + orientation.</li><li>Abide by Company internal rules as well as team spirit.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Continuously improve through customer feedback</li><li>Meets pre-set monthly, quarterly and yearly sales targets.</li><li>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>Reports based on management needs and requests.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong communication skills, both written and oral.</li><li>Excellent selling and negotiation skills</li><li>Prioritizing, time management and organizational skills</li><li>Ability to gain immediate credibility with customers</li><li>High sense of proper customer service standards</li><li>Analytical and Meeting targets abilities</li><li>Knowledge of the furniture business</li></ul><p></p></section>

<p><h4>Description</h4> <p>We are looking for a motivated and detail-oriented security analyst to join our team. In this role, you will support the day-to-day operations of our information security infrastructure, help protect company assets from cyber threats, and assist in maintaining compliance with security policies and standards. This is an excellent opportunity for someone early in their security career who is eager to learn in a hands-on environment.</p> <h4>Key responsibilities</h4> <ul> <li>Monitor security alerts, logs, and events from Bitdefender and escalate incidents as appropriate</li> <li>Assist with gathering IT security data to determine status of mandated fundamentals within the group</li> <li>Assist in the evaluation of proper administration and maintenance of firewalls</li> <li>Support user access management, including provisioning, deprovisioning, and periodic access reviews at the group level</li> <li>Participate in incident response activities, including documentation and post-incident reviews</li> <li>Assist in administering identity and access management (IAM) systems and multi-factor authentication (MFA) solutions</li> <li>Respond to helpdesk tickets related to security issues (e.g., locked accounts, phishing reports)</li> <li>Assist with security awareness training initiatives and phishing simulation campaigns</li> <li>Contribute to compliance efforts related to frameworks such as ISO 27001, NIST, SOC 2, or PCI-DSS (including technical document review)</li> <li>Assist with onboarding and offboarding of new companies to the group</li> <li>Assist with onboarding and offboarding of new employees within the group</li> <li>Assist with development and distribution of appropriate communication regarding IT security within the group</li> <li>Other duties as assigned by direct supervisor</li> </ul> <h4>Requirements</h4> <h4>Required qualifications</h4> <ul> <li>College diploma in cybersecurity or information technology and equivalent practical experience</li> <li>Basic understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls, VPNs)</li> <li>Familiarity with Windows operating system administration</li> <li>Knowledge of core security principles (CIA triad, least privilege, defense in depth)</li> <li>Strong attention to detail and analytical thinking</li> <li>Excellent proficiency in Microsoft Suite</li> <li>Excellent written and verbal communication skills in English</li> <li>Strong ability to work collaboratively in a team environment or independently</li> <li>Excellent problem-solving skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>CC certified in cybersecurity certification</li> <li>Exposure to tools such as Bitdefender, VSA, Windows Defender</li> <li>Familiarity with cloud security concepts (AWS, Azure, or GCP)</li> <li>Experience with ticketing systems such as Jira</li> <li>CEH or GPEN certification</li> </ul></p><p></p>

<p>We re hiring a Content Creator | Social Media Manager to manage social media for multiple client brands and produce platform-native content that performs. This role blends strategy + execution: you will develop content ideas, write captions, plan and publish posts, engage communities, and report performance. You also need to be confident in filming UGC-style content (on phone, creator-style, fast turnaround) and translating trends into on-brand, client-appropriate output.</p><p>Key Responsibilities</p><ul><li>Content Planning &amp; Ideation: Generate content ideas for editorial calendars across multiple industries and tones of voice. Build content angles, hooks, scripts, and concepts aligned with brand identity and goals. Create moodboards and references to guide shoots and creative direction.</li><li>UGC-Style Filming &amp; Content Production: Film short-form UGC-style videos (Reels, TikTok, Shorts) including talking-to-camera, product storytelling, and trend-based formats. Produce quick, platform-native content with strong framing, lighting, pacing, and storytelling. Coordinate shot lists, basic props, and simple setups to achieve high output efficiently.</li><li>Copywriting &amp; Captions: Write strong captions that match each brand s tone, drive engagement, and support campaign objectives. Adapt copy per platform (Instagram vs TikTok vs LinkedIn style differences).</li><li>Publishing &amp; Channel Management: Manage and grow client social channels across Facebook, Instagram, Snapchat, TikTok, YouTube, and X. Schedule, publish, and QA posts (format, tagging, links, hashtags, brand consistency). Maintain consistency in messaging, visuals, and overall presence.</li><li>Community Management &amp; Moderation: Engage with audiences through comments, DMs, and mentions in a timely, professional manner. Moderate user-generated content and escalate issues when required.</li><li>Collaboration: Work closely with account teams and creatives to align content with strategy, campaigns, and deliverables. Coordinate internally to ensure smooth approvals, posting schedules, and production timelines.</li><li>Analytics &amp; Reporting: Track performance using agency-approved tools and platform analytics. Report key metrics, trends, learnings, and actionable recommendations. Identify what is working (and why) and translate it into next-cycle improvements.</li><li>Research &amp; Trend Intelligence: Stay on top of trends, formats, audio, platform updates, and competitor activity. Bring relevant insights that can be adapted to client brands without compromising brand integrity.</li></ul><p>Skills &amp; Qualifications</p><ul><li>Excellent writing skills in Arabic, English, (French is a plus), with strong grammar and punctuation.</li><li>Strong understanding of content strategy, brand voice, and platform best practices.</li><li>Ability to translate trends into brand-safe, goal-driven content.</li><li>Confident filming UGC-style content (phone-first content creation).</li><li>Detail-oriented with high quality control across copy and publishing.</li><li>Strong research and analysis skills (competitive scanning, insights, idea generation).</li><li>Organized, fast, and able to manage multiple accounts and deadlines.</li><li>Collaborative team player with strong communication and follow-through.</li></ul><p>Need to have</p><ul><li>Familiarity with design tools (Canva, CapCut, Photoshop, Illustrator)</li></ul><p>Experience: 1 3 years in social media management and/or content creation for brands (agency experience is a plus).</p><p>Education: Bachelor s degree in Communications, Marketing, Advertising, Journalism, Public Relations, Media Studies, Filming, Audio Visual</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent writing skills in Arabic, English, (French is a plus), with strong grammar and punctuation.</li><li>Strong understanding of content strategy, brand voice, and platform best practices.</li><li>Ability to translate trends into brand-safe, goal-driven content.</li><li>Confident filming UGC-style content (phone-first content creation).</li><li>Detail-oriented with high quality control across copy and publishing.</li><li>Strong research and analysis skills (competitive scanning, insights, idea generation).</li><li>Organized, fast, and able to manage multiple accounts and deadlines.</li><li>Collaborative team player with strong communication and follow-through.</li><li>Familiarity with design tools (Canva, CapCut, Photoshop, Illustrator)</li><li>1 3 years in social media management and/or content creation for brands (agency experience is a plus).</li><li>Bachelor s degree in Communications, Marketing, Advertising, Journalism, Public Relations, Media Studies, Filming, Audio Visual</li></ul>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role Overview</h4> <p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p> <h4>Key Responsibilities</h4> <ul> <li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li> <li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li> <li>Coach leaders on performance, engagement, change management, and team effectiveness.</li> <li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li> <li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li> <li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li> <li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li> <li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li> <li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li> <li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li> <li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li> <li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li> <li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li> <li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li> <li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in human resources management, business administration, or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, PIPs, and restructuring.</li> <li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li> <li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li> <li>Ability to communicate professionally with leadership.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluent in English (reading, speaking, and writing).</li> </ul></p><p></p>

<p><b>Purpose of the Role</b></p><p><br></p><p>The Financial Controller owns the financial engine of the business: closing the books on time, protecting margin, keeping the banking relationships healthy, and giving management numbers they can act on. This is not a back office role. The person will sit close to Sales, Supply Chain and Procurement, challenge assumptions, and support the ownership on major commercial and investment decisions.</p><p><br></p><p>---</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p><br></p><p>#Financial Control and Reporting</p><p>- Own the monthly, quarterly and annual close, and deliver the full reporting pack within agreed deadlines.</p><p>- Prepare financial statements in line with IFRS, including multi currency accounting and the treatment of USD and LBP exposure.</p><p>- Build and maintain the management reporting suite: P&amp;L by brand, by SKU, by channel and by customer.</p><p>- Lead the annual budget and rolling forecasts, and explain variances with commentary that is useful, not decorative.</p><p>- Handle hyperinflation and currency devaluation accounting matters, including revaluation and translation impacts.</p><p><br></p><p>#Banking and Treasury</p><p>- Act as the main point of contact with local and correspondent banks.</p><p>- Manage credit facilities, overdrafts, term loans, guarantees and letters of credit for imports of raw material, packaging and equipment.</p><p>- Prepare bank submissions: financials, business plans, cash flow projections, covenant tracking.</p><p>- Run cash flow forecasting on a weekly and monthly basis, and manage FX exposure and hedging where instruments are available.</p><p>- Optimise working capital across receivables, payables and inventory.</p><p><br></p><p>#Contracts and Commercial Agreements</p><p>- Review, negotiate and control the financial terms of supplier, distributor, agency, lease, insurance and service contracts.</p><p>- Set up and monitor customer trading terms: credit limits, payment terms, rebates, listing fees and promotional support.</p><p>- Track contract obligations, renewal dates, penalty clauses and price adjustment mechanisms.</p><p>- Coordinate with legal counsel on the financial exposure inside any agreement before signature.</p><p><br></p><p>#FMCG Commercial Finance</p><p>- Control trade spend and promotional investment, and measure return on each activity.</p><p>- Own product costing and standard cost, including landed cost of imported material, customs duties, freight and clearance.</p><p>- Monitor gross margin by product line, and flag erosion early with the reason behind it.</p><p>- Support pricing decisions in a volatile cost and currency environment.</p><p>- Control inventory: valuation, provisioning, shrinkage, expiry, cycle counts and full physical stock takes across warehouses and vans.</p><p>- Review route to market economics, distributor profitability and secondary sales performance.</p><p><br></p><p>#ERP and Systems</p><p>- Lead or co lead the ERP implementation or upgrade, from selection through design, data migration, testing, go live and post go live stabilisation.</p><p>- Design the chart of accounts, cost centre structure and reporting hierarchy.</p><p>- Drive automation of manual processes and improve the quality and speed of data coming out of the system.</p><p>- Work with IT and department heads to make sure the system matches how the business actually operates.</p><p><br></p><p>#Governance, Tax and Audit</p><p>- Design and enforce internal controls across procurement, sales, cash, inventory and payroll.</p><p>- Manage VAT, income tax, payroll tax, NSSF and all filings with Lebanese authorities.</p><p>- Handle external audit, statutory audit and any tax inspection, and close findings.</p><p>- Protect company assets and reduce the risk of fraud, leakage and unrecorded loss.</p><p><br></p><p>#Leadership and Business Partnering</p><p>- Lead, coach and develop the finance team, and build a succession plan for key positions.</p><p>- Sit at the management table as a business partner, not as a scorekeeper.</p><p>- Contribute to strategy: expansion plans, new product launches, capex, make or buy decisions, feasibility studies and market entry.</p><p>- Present clearly to owners, board members and external stakeholders.</p><p><br></p><p>---</p><p><br></p><p><b>Requirements</b></p><p><br></p><p>#Must Have</p><p>- 15+ years of progressive finance experience, with at least 5 years in a Financial Controller, Finance Manager or equivalent senior position.</p><p>- Solid FMCG background. Manufacturing plus distribution is strongly preferred over pure trading.</p><p>- Bachelor's degree in Accounting, Finance or Business. Professional qualification such as CPA, ACCA, CMA or an MBA is a strong plus.</p><p>- Strong IFRS knowled</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul> </ul>

<p><b>Job Description</b></p><p><b>Job Position: Commercial Manager</b></p><p><b>Main Functions:</b></p><ul><li>Develop and execute the company's commercial strategy in alignment with the overall business objectives.</li><li>Drive profitable revenue growth while protecting company margins.</li><li>Develop pricing strategies in coordination with Finance and Executive Management.</li><li>Lead local sales activities across all business segments, including food packaging, paper cups, paper bags, wrapping paper, and customized packaging solutions.</li><li>Manage key customer relationships and ensure long-term business partnerships.</li><li>Identify new market opportunities, export channels, distributors, and strategic accounts.</li><li>Identify new product opportunities based on market demand and customer requirements.</li></ul><p>Responsibilities:</p><p>Customer Relations Management</p><ul><li>Promote company image in all interactions with stakeholders including existing or potential customers and demonstrate professional handling and technical knowledge; uphold the standards of quality, and reliability of the company at all times.</li><li>Build and maintain long-term relationships with existing customers while developing new business opportunities.</li><li>Ensure high levels of customer satisfaction through timely communication and professional account management.</li><li>Conduct regular customer visits to understand customer needs and identify business opportunities.</li><li>Resolve customer complaints and commercial issues in coordination with relevant departments.</li></ul><p>Strategy &amp; Planning</p><ul><li>Develop new business opportunities in both local and regional markets.</li><li>Identify new industries and customer segments that can benefit from UNIBAG products.</li><li>Develop relationships with distributors, wholesalers, food chains, industrial manufacturers, retailers, and hospitality customers.</li><li>Develop pricing strategies that maximize profitability while maintaining market competitiveness.</li><li>Prepare sales forecasts and revenue projections.</li><li>Participate in tenders, major quotations, and strategic commercial negotiations.</li><li>Analyze market trends, customer demands, pricing movements, and competitor activities.</li><li>Recommend new products, product improvements, and market opportunities.</li><li>Monitor sales pipeline and conversion rates.</li><li>Develop customer segmentation and account management strategies.</li></ul><p>Sales Operations Management</p><ul><li>Manage the complete sales cycle from lead generation until payment collection.</li><li>Review and approve quotations, pricing, commercial offers, and contractual terms.</li><li>Monitor order fulfillment performance and customer service levels.</li><li>Monitor order execution with production to ensure on-time delivery.</li><li>Ensure proper utilization of ERP/CRM systems for customer management and sales reporting.</li><li>Set and review monthly sales targets by product line and ensuring alignment with company goals and yearly objectives.</li><li>Develop and validate policies and procedures in coordination with Management.</li></ul><p>Key Account Management</p><ul><li>Develop strategic relationships with major customers and corporate accounts.</li><li>Conduct regular business reviews with key customers.</li><li>Negotiate annual contracts and pricing agreements.</li><li>Monitor customer profitability and purchasing trends.</li><li>Identify cross-selling and upselling opportunities.</li><li>Ensure customer retention and business expansion opportunities.</li><li>Validate and oversee wholesale orders.</li></ul><p>Market Intelligence</p><ul><li>Benchmark company s commercial performance against competitors.</li><li>Conduct continuous market research and competitor analysis.</li><li>Monitor industry developments, packaging trends, and customer requirements.</li><li>Identify opportunities for innovation and product diversification.</li><li>Prepare SWOT analyses and recommend strategic actions.</li><li>Conduct brand perception and customer satisfaction surveys.</li></ul><p>Target Setting &amp; Achievement</p><ul><li>Participate in setting sales targets within the commercial strategy and risk policies set by the company.</li><li>Monitor sales KPIs and implement corrective actions where necessary.</li><li>Review sales performance regularly with the sales team.</li><li>Ensure achievement of budgeted revenue, margin, and profitability targets.</li></ul><p>Managing People</p><ul><li>Provide direct management of operating managers within his/her division.</li><li>Live and disseminate company s values and promote a culture of performance and integrity.</li><li>Develop team skills and learning capabilities through a formal development roadmap; seek to acquire new talent breed and identify high potentials within teams.</li><li>Set targeted and formal training plans for employees within his/her division; coach and develop subordinates; promote a culture of excellence and continuous development and seek to retain high performers.</li><li>Monitor- and take necessary measures to enhance- performance of subordinates within his/her division; make sure performance appraisals are administered on a timely basis.</li><li>Ensure seamless communication and coordination between departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS:</p><ul><li>Bachelor's degree</li></ul>