Airline Ticketing Agent Jobs

Screens, prioritizes, dispatches, and follows up on requests, calls, and correspondence <br>• Flags issues and delays; produces and updates the timeline, schedule, attendance, and other tools <br>• Manages management appointments and organizes meetings both between Senior Management officials and with outside contacts <br>• Takes the minutes of meetings in which decisions are to be made, tracks and follows up the deadlines involved <br>• Make travel arrangements by ensuring the trip procedure (ticketing, hotels, transportation, gifts, luggage allowance, cancellation, and changes policies) <br>• Keeps her/his knowledge and skills up to date on standard computer technology (e-mail, information-sharing, records-management, intranet, company logos, business cards, extensions, phone numbers, and email signatures – when needed to update, etc.), informs users on new information management tools <br>• Liaise with other staff members or assistants to delegate tasks and ensure completion <br>• Follow up on delegated tasks to ensure timely execution <br>• Archiving and maintaining databases and filing systems <br>• Preparing old and new reports, presentations, and briefs <br>• Handle tenders, pricing, offers, placing orders, and organising shipments of product and follow up

Job Summary <br>We are looking for a Software Application Support professional to provide technical and functional support for business applications. The role involves assisting customers, managing support tickets and service requests, delivering customer training, and following up on assigned tasks through completion. <br> <br>Job Responsibilities <br>• Provide customer support through phone, email, and on-site. <br>• Manage and follow up on customer calls, tickets, and service requests. <br>• Professionally follow up on customer tickets until resolution, with proper documentation. <br>• Provide customer training online and on-site. <br>• Finalize and deliver assigned jobs. <br>• Work as a team member. <br> <br>Job Requirements <br>• University graduate. <br>• Minimum 2 years of experience in installing and supporting business applications. <br>• Experience in a similar job within a software company. <br>• Preferable experience with Business Applications, including Stock/Inventory, Billing, Accounting, Point of Sale (POS), Payroll, and Assets. <br>• Knowledge of SQL Server. <br> <br>Location: Achrafieh

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset

Duties & Responsibilities: <br>• Handle incoming customer inquiries through the hotline, phone calls, emails, web application, CRM, and other communication channels <br>• Respond to customer requests promptly, professionally, and accurately <br>• Provide complete information about Velvet Services' cleaning, organizing, remodeling, and other services and products <br>• Build and maintain strong customer relationships through clear, consistent, and personalized communication <br>• No inquiry is left unanswered and no booking request is forgotten <br>• Receive, process, and confirm customer bookings and service requests <br>• Accurately record customer details, service requirements, locations, and special instructions in the CRM <br>• Coordinate with the Operations and Scheduling teams to confirm availability and ensure smooth service delivery <br>• Communicate booking confirmations, modifications, cancellations, and relevant updates to customers <br>• Follow up on pending requests, quotations, and unconfirmed bookings <br>• Identify potential sales opportunities during customer interactions <br>• Actively promote and upsell relevant services, packages, and products based on customer needs <br>• Follow up on quotations and inquiries to encourage booking conversion <br>• Support promotional campaigns, special offers, and marketing initiatives <br>• Maintain good knowledge of all company services, products, pricing, and promotions <br>• Receive, document, and address customer complaints professionally and efficiently <br>• Conduct post-service follow-ups to collect feedback and identify areas for improvement <br>• Maintain accurate and updated customer profiles, booking records, and communication history <br>• Follow up internally to ensure timely execution and resolution of customer requests <br>• Prepare and submit accurate daily, weekly, and monthly customer service reports <br>• Work toward achieving individual customer service, response time, and booking conversion KPIs <br>• Support marketing activities by sharing customer feedback, trends, and potential content ideas <br>• Maintain confidentiality and comply with company policies and procedures <br>• Perform other related duties as assigned by management <br> <br>Requirements: <br> <br>The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. <br> <br>• Positive Attitude <br>• Excellent Communication & Team Work skills <br>• Negotiation Skills <br>• Supervision Skills <br>• Problem Solving Skills <br>• Patient and Empathetic with customers <br>• Ability to stay calm when customers are stressed or upset <br>• Presentable <br>• Committed and ready to become part of our growing family <br>• Ability to multi-task, prioritize, and manage time effectively <br>• Able to work under pressure <br>• Honest and reliable <br>• Proactive, uses own initiative <br>• Self-driven

Customer Care Representative <br> <br>Qualifications <br> <br>* Customer-focused and service-oriented <br>* Strong communication and interpersonal skills <br>* Excellent organizational and time-management skills <br>* Strong problem-solving and adaptability <br>* High attention to detail and accuracy <br>* Teamwork and collaboration <br>* Results-oriented mindset <br> <br>Experience <br> <br>* 0–2 years of experience in customer service, call center, or administrative support <br>* Experience in handling client accounts, invoicing, and scheduling is preferred <br> <br>Competencies <br> <br>* Fluency in Arabic and English; French is a plus <br>* Excellent communication, listening, and interpersonal skills <br>* Proficiency in Microsoft Office <br>* Experience with CRM/ticketing systems is a plus <br>* Strong organizational and multitasking abilities <br>* Problem-solving and conflict-resolution skills <br>* Customer-focused with strong attention to detail

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

A well- known travel agency is seeking a female Travel consultant who has at least 3 years' experience in issuing tickets and creating packages and is living in metn area

Key Responsibilities <br>• Accurately operate the weighbridge for incoming and outgoing vehicles. <br>• Record vehicle weights and ensure correct data entry. <br>• Issue weight tickets and ensure they are accurate and properly documented. <br>• Maintain accurate records of all weight transactions. <br>• Coordinate with logistics and warehouse teams to ensure smooth vehicle flow. <br>• Ensure the weighbridge area is clean, safe, and organized. <br>• Report any discrepancies or issues to the supervisor immediately. <br>• Follow company policies and safety procedures at all times. <br>• Assist with other logistics duties as required. <br>Minimum Requirements <br>• Grade 12 or equivalent education. <br>• Basic computer knowledge and ability to use MS Office or similar systems. <br>• Ability to read and write in English and Arabic. <br>• 1–2 years of experience in logistics or related field. <br>• Ability to work in rotating shifts

About RAY: <br>RAY Labs is a Property Technology (PropTech) company focused on addressing the pain points related to property and community management. <br>Our core product is a web and mobile SaaS platform, offering dynamic features that help property managers provide seamless efficient solutions for their stakeholders. It is also a one-stop destination for managing operations, payments, services, communications and communities. <br>About the role: <br>You will be responsible for: <br>• Customer Onboarding & Training – Guide new customers through the full setup of their domain, configuring features based on their operational needs, and delivering hands-on training in both English and Arabic. <br>• Customer Support & Issue Resolution – Handle client support tickets, investigate and reproduce reported issues on our dev environment, escalate confirmed bugs or feature requests to the relevant team via Jira, and keep clients updated until resolution. <br>• Domain Population – Upon signing a new client, understand their requirements and populate and configure their platform domain with the relevant features, spaces, and configurations tailored to their property type. <br>• Customer Health Monitoring – Track platform utilization and engagement <br>• Database Management – Maintain and update internal databases with accurate client information. <br>• Client Relationship Management – Act as a day-to-day point of contact for client accounts, and collect feedback on product features, pain points, and overall satisfaction. <br> <br> <br>Requirements: <br>• Bachelor’s degree in Business, Marketing, Computer Science, or a related field. <br>• 1–2 years of relevant experience in Customer Success, Customer Support, Account Management, or a similar client-facing role. <br>• Strong organizational and multitasking skills. <br>• Excellent attention to detail and problem-solving abilities. <br>• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). <br>• Excellent English and Arabic, both written and verbal. <br>• Ability to work independently, take ownership, and manage tasks with limited supervision. <br>• Familiarity with CRM software and/or ticketing tools is an advantage. <br>• Strong time management skills and ability to meet deadlines

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

Hiring a talented Pastry Demi-Chef to join a dynamic and growing restaurant group in Kinshasa, Democratic Republic of Congo. <br> <br>The ideal candidate should possess the following: <br> <br>- 4 years of proven professional experience in French pastry and viennoiserie. <br>- Previous experience managing multiple outlets, production units is a strong advantage. <br>- Proven ability to lead, supervise, and develop a pastry local team. <br>- Strong knowledge of production planning, stock management, food cost control, and waste reduction. <br>- Excellent organizational skills with a strong attention to detail. <br>- Creative mindset with a passion for innovation and product development. <br>- Good command of French, both spoken and written. <br> <br>An attractive and competitive package including: <br> <br>- $2000 per month <br>- Shared Accommodation <br>- Medical insurance <br>- Annual performance bonus <br>- Airfare <br>- Meal allowance <br>- 30 days of annual leave

Prestigious Event Design & Floristry company in Jdeideh is hiring an Indoor Sales Representative. <br>• Understand clients' requirements <br>• Present event decoration concepts and packages. <br>• Follow up on inquiries and convert leads into confirmed bookings. <br>• Coordinate with the design and operations teams to ensure successful event execution. <br>• Experience in Sales, Customer Service, Events, or Hospitality. <br>• Events industry experience is preferred. <br>• Presentable with Strong communication and sales skills. <br>Schedule: Monday–Friday (10:00 AM – 7:00 PM) + Saturday (Half-Day) <br>Salary: 800$ - 1100$ plus commission <br> <br>CV: deploya.lb@gmail.com

<p>A cashier handles all customers payments (cash, credit cards, checks). He is responsible for his shift's proper and efficient operation, within company policy.</p><p>Ensure a high level of customer service by greeting customers, assisting them, and applying the company s customer service standards.</p><p>Responsible for accurate recording of sales/items while on duty.</p><p>Compute or re-compute bills, using the cash register to ensure the accuracy of the record.</p><p>Make changes, process credit cards, and issue receipts or tickets to customers.</p><p>Prepare a shift-change report after the shift following company guidelines.</p><p>Follow company policy about excessive cash in the cash register and safe as directed by the Store Manager.</p><p>Ensure the Store Manager is made aware of all sales, cash, or operating discrepancies.</p><p>Work in a SAFE manner at all times and report all accidents immediately.</p><p>Take over the responsibility of receiving and sending merchandise (deliveries) with accuracy.</p><p>Ask for a Rewards Card and offer to enroll customers in the Loyalty program.</p><p>Assist customers in updating their info using iPads in-store &amp; encourage them to install GS App.</p><p>Properly clean and maintain equipment in the cash register area.</p><p>Maintain personal grooming per the company s standards to represent a positive image.</p><p>Adhere to all company policies and procedures.</p><p>Perform miscellaneous job-related duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>High School Degree</p><p>A University Degree is a plus</p><p>Previous experience is a must</p><p>Customer service skills</p><p>Fashion Enthusiasm</p><p>High level of integrity &amp; confidentiality</p><p>Excellent Communication Skills</p><p>High flexibility</p><p>Result Oriented</p>

We are seeking a Senior Accountant to join a manufacturing plant based in Kinshasa, Democratic Republic of the Congo (DRC). <br>The ideal candidate should meet the following qualifications and experience requirements: <br>• Bachelor’s degree in accounting, Finance, Business Administration, or a related discipline. <br>• Minimum 5 years of progressive accounting experience, preferably within a manufacturing or industrial environment. <br>• Strong hands-on experience in cost accounting, inventory accounting, production accounting, general ledger, and financial reporting. <br>• Proven ability to work within a structured corporate, manufacturing, or industrial environment. <br>• Solid understanding of manufacturing accounting principles, cost control, inventory management, and financial analysis. <br>• Previous professional experience in Africa, the DRC, or a comparable emerging-market environment would be considered a strong advantage. <br> <br>Compensation & Benefits: Monthly salary of USD 2,500, shared accommodation, medical insurance, one round-trip flight ticket, food allowance, and 30 days of annual leave

<p>We are seeking a detail-oriented Freight Forwarding Operations Specialist to manage our end-to-end shipping lifecycles. The primary focus of this role is to handle cargo bookings, negotiate rates, and coordinate daily with our global network of overseas agents and local carriers to ensure smooth cargo movement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Supply Chain Management, Logistics, Business, or a related field.</p><p>2 5 years of active operations experience within a freight forwarding environment.</p><p>Strong negotiation and clear professional English skills for interacting with international agents.</p><p>Deep understanding of Incoterms, ocean/air container specifications, and global customs procedures</p>

<p>Prestigious Event Design &amp; Floristry company in Jdeideh is hiring an Indoor Sales Representative. Understand clients’ requirements. Present event decoration concepts and packages. Follow up on inquiries and convert leads into confirmed bookings. Coordinate with the design and operations teams to ensure successful event execution. Experience in Sales, Customer Service, Events, or Hospitality. Presentable with Strong communication and sales skills. Schedule: Monday Friday (10:00 AM 7:00 PM) + Saturday (Half-Day)</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in Sales, Customer Service, Events, or Hospitality. Events industry experience is preferred. Presentable with Strong communication and sales skills.</p>

About RAY: <br>RAY Labs is a Property Technology (PropTech) company focused on addressing the pain points related to property and community management. <br>Our core product is a web and mobile SaaS platform, offering dynamic features that help property managers provide seamless efficient solutions for their stakeholders. It is also a one-stop destination for managing operations, payments, services, communications and communities. <br> <br>About the Role: <br>As a Customer Success Intern, you will work closely with the Customer Success team and gain hands-on experience in customer onboarding, support, platform configuration, and client relationship management. <br>You will be responsible for supporting the team in: <br>• Customer Onboarding & Training – Assist in guiding new customers through the setup of their domain, configuring features based on their operational needs, and supporting the delivery of hands-on training in both English and Arabic. <br>• Customer Support & Issue Resolution – Assist in handling client support tickets, investigating and reproducing reported issues in the development environment, escalating confirmed bugs or feature requests to the relevant team through Jira, and following up on issues until resolution. <br>• Domain Population – Support the team in understanding client requirements and populating and configuring their platform domain with the relevant features, spaces, and configurations based on their property type. <br>• Customer Health Monitoring – Assist in monitoring platform utilization and engagement and flagging any relevant observations to the Customer Success team. <br>• Database Management – Maintain and update internal databases to ensure client information is accurate and up to date. <br>• Client Relationship Management – Support the Customer Success team in day-to-day client communication and assist in collecting feedback regarding product features, pain points, and overall customer satisfaction. <br>Requirements: <br>• Recent graduate in Business, Marketing, Computer Science, or another related field. <br>• Strong organizational and multitasking skills. <br>• Attention to detail and problem-solving abilities. <br>• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). <br>• Good command of English and Arabic, both written and verbal. <br>• Ability to learn quickly, take initiative, and work collaboratively with the team. <br>• Basic familiarity with CRM software or ticketing tools is an advantage. <br>• Good time management skills and ability to meet deadlines. <br>• Genuine interest in technology, SaaS products, and customer experience. <br> <br>This internship provides an opportunity to gain practical experience in Customer Success within a fast-growing PropTech company, working closely with clients and internal teams. The intern will be exposed to customer onboarding, product adoption, support, platform configuration, and client feedback, with the opportunity to develop their skills in a real business environment

Maximum Age: 28 - 30 <br>Hiring urgently Indoor Sales (Preferably with experience in Events) for a prestigious Event Design company (Floristry) located in Jdeideh (Al Maten area): <br>Understand clients' requirements <br>Present event decoration concepts and packages. <br>Prepare quotations, invoices, and sales orders. <br>Follow up on inquiries and convert leads into confirmed bookings. <br>Coordinate with the design and operations teams to ensure successful event execution. <br>Maintain strong relationships with clients and provide excellent customer service. <br>Achieve sales targets and contribute to business growth. <br>Requirements <br>Previous experience in Indoor Sales, Customer Service, Events or Hospitality. <br>Experience in the Events Industry is highly preferred. <br>Presentable with excellent communication and interpersonal skills. <br>Strong sales and negotiation abilities. <br>Monday to Friday; 10am - 7pm | Saturday (half-day)