Architectural supervisor Jobs in Lebanon
737 Jobs Found
Confidential
Lebanon - Beirut
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Roberts Group Holding s.a.l
Lebanon
Welcomes customers by greeting them; offering them assistance.
<br>
<br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...)
<br>Helps customer make selections by building customer confidence; offering suggestions and opinions.
<br>Documents sale by creating or updating customer profile records.
<br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
<br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
<br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
<br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
<br>Contributes to team effort by accomplishing related results as needed.
<br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
<br>
<br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
<br>
<br>Help organize back stock and perform inventory counts.
<br>Stay up-to-date with new products/services.
<br>Handle customer complains in a calm and professional manner.
<br>Take direction from and report to assigned supervisor.
<br>Provide customer feedback to the Store Manager.
<br>Perform other duties as assigned
Roberts Group Holding s.a.l
Lebanon
Welcomes customers by greeting them; offering them assistance.
<br>
<br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...)
<br>Helps customer make selections by building customer confidence; offering suggestions and opinions.
<br>Documents sale by creating or updating customer profile records.
<br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
<br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
<br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
<br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
<br>Contributes to team effort by accomplishing related results as needed.
<br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
<br>
<br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
<br>
<br>Help organize back stock and perform inventory counts.
<br>Stay up-to-date with new products/services.
<br>Handle customer complains in a calm and professional manner.
<br>Take direction from and report to assigned supervisor.
<br>Provide customer feedback to the Store Manager.
<br>Perform other duties as assigned
Roberts Group Holding s.a.l
Lebanon
Welcomes customers by greeting them; offering them assistance.
<br>
<br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...)
<br>Helps customer make selections by building customer confidence; offering suggestions and opinions.
<br>Documents sale by creating or updating customer profile records.
<br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
<br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
<br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
<br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
<br>Contributes to team effort by accomplishing related results as needed.
<br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
<br>
<br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
<br>
<br>Help organize back stock and perform inventory counts.
<br>Stay up-to-date with new products/services.
<br>Handle customer complains in a calm and professional manner.
<br>Take direction from and report to assigned supervisor.
<br>Provide customer feedback to the Store Manager.
<br>Perform other duties as assigned
Roberts Group Holding s.a.l.
Lebanon - Mount Lebanon
<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...). Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>
Roberts Group Holding s.a.l
Lebanon
Welcomes customers by greeting them; offering them assistance.
<br>
<br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...)
<br>Helps customer make selections by building customer confidence; offering suggestions and opinions.
<br>Documents sale by creating or updating customer profile records.
<br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
<br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
<br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
<br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
<br>Contributes to team effort by accomplishing related results as needed.
<br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
<br>
<br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
<br>
<br>Help organize back stock and perform inventory counts.
<br>Stay up-to-date with new products/services.
<br>Handle customer complains in a calm and professional manner.
<br>Take direction from and report to assigned supervisor.
<br>Provide customer feedback to the Store Manager.
<br>Perform other duties as assigned
Roberts Group Holding s.a.l
Lebanon
Welcomes customers by greeting them; offering them assistance.
<br>
<br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...)
<br>Helps customer make selections by building customer confidence; offering suggestions and opinions.
<br>Documents sale by creating or updating customer profile records.
<br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
<br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
<br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
<br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
<br>Contributes to team effort by accomplishing related results as needed.
<br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
<br>
<br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
<br>
<br>Help organize back stock and perform inventory counts.
<br>Stay up-to-date with new products/services.
<br>Handle customer complains in a calm and professional manner.
<br>Take direction from and report to assigned supervisor.
<br>Provide customer feedback to the Store Manager.
<br>Perform other duties as assigned
Amaken
Lebanon
Amaken is looking to hire a Cashier Officer to join a leading insurance company based in Jal el Dib. The ideal candidate will handle daily cash and payment transactions, maintain accurate records and filing, and provide administrative support to the Collection Department when required.
<br>
<br>Key Responsibilities:
<br>• Handle daily cash transactions and ensure accurate cash management.
<br>• Receive and process payments through cash, credit cards, bank transfers, or other approved methods.
<br>• Issue receipts and maintain proper documentation for all transactions.
<br>• Reconcile cash receipts and payment records on a daily basis.
<br>• Maintain accurate records of transactions and ensure all documents are properly filed.
<br>• Organize and maintain physical and electronic filing systems.
<br>• Assist the Collection Department with administrative and collection-related tasks when needed.
<br>• Follow company procedures and internal controls related to cash handling and payments.
<br>• Report any discrepancies or issues related to cash transactions to the concerned supervisor.
<br>• Perform other administrative and cashier-related duties as assigned.
<br>
<br>Requirements:
<br>• Bachelor’s degree or relevant diploma in Accounting, Finance, Business Administration, or a related field.
<br>• Previous experience as a Cashier, cashier officer, or in a similar role is preferred.
<br>• Good knowledge of cash handling and payment procedures.
<br>• Basic knowledge of accounting principles is an advantage.
<br>• Good command of English; Arabic is a plus.
<br>• Proficiency in MS Office, particularly Excel
Roberts Group Holding s.a.l
Lebanon
Welcomes customers by greeting them; offering them assistance.
<br>
<br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...)
<br>Helps customer make selections by building customer confidence; offering suggestions and opinions.
<br>Documents sale by creating or updating customer profile records.
<br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
<br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
<br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
<br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
<br>Contributes to team effort by accomplishing related results as needed.
<br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
<br>
<br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
<br>
<br>Help organize back stock and perform inventory counts.
<br>Stay up-to-date with new products/services.
<br>Handle customer complains in a calm and professional manner.
<br>Take direction from and report to assigned supervisor.
<br>Provide customer feedback to the Store Manager.
<br>Perform other duties as assigned
Confidential
Lebanon - Beirut
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Confidential
Lebanon - Beirut
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Confidential
Lebanon - Beirut
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Confidential
Lebanon - Beirut
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Confidential
Lebanon - Beirut
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Confidential
Lebanon - Beirut
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Confidential
Lebanon - Beirut
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Confidential
Lebanon - Beirut
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Confidential
Lebanon - Beirut
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Confidential
Lebanon - Beirut
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Confidential
Lebanon - Beirut
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements