Assistant Manager Jobs in Lebanon

<p><strong>Job Overview</strong></p><p>We are seeking a highly motivated Copywriting Manager to lead the development and execution of compelling, high‑impact copy across multiple channels for our diverse client base.&nbsp;</p><p>This freelance/project role is ideal for a proactive writer with a keen eye for detail, strong storytelling capabilities, and the ability to manage deadlines in a fast-paced environment.&nbsp;</p><p>Based in Beirut, Lebanon, the successful candidate will collaborate with marketing, design, and product teams to ensure brand voice consistency and measurable content performance.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Develop and manage a unified copywriting strategy that aligns with brand guidelines and campaign objectives.</li><li>Write clear, engaging, and persuasive copy for websites, landing pages, emails, social media, ads, product descriptions, and other marketing assets.</li><li>Edit and optimize content for readability, SEO, tone, and audience relevance, ensuring consistency across all channels.</li><li>Collaborate with designers, strategists, and clients to conceptualize and execute compelling content concepts.</li><li>Provide mentorship and feedback to junior writers; manage freelance contributors when applicable.</li><li>Establish and enforce editorial calendars, timelines, and quality standards; track project progress and deliverables.</li><li>Perform ongoing content audits and performance analysis to inform optimization and future campaigns.</li><li>Adapt copy for localization when necessary and maintain sensitivity to cultural nuances relevant to the Lebanese and regional market.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent; relevant certifications or courses in copywriting, content marketing, or related fields are a plus.</li><li>Entry-level to early-career experience in copywriting, content creation, or marketing roles; freelancing experience is desirable.</li><li>Excellent writing, editing, and proofreading skills with a strong grasp of grammar and style.</li><li>Ability to adapt tone and voice to different brands and audiences; strong storytelling capability.</li><li>Proficiency in English; Arabic language skills are advantageous for local content and localization efforts.</li><li>Solid understanding of digital marketing concepts, SEO best practices, and content performance metrics.</li><li>Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously under tight deadlines.</li><li>Proficient with content management systems, Google Workspace, and common collaboration tools; basic familiarity with SEO tools is a plus.</li><li>Ability to work independently in Beirut, Lebanon, with reliable internet connectivity; this is a freelance/project-based role.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Copywriting and storytelling</li><li>Editing and proofreading</li><li>Brand voice development and consistency</li><li>SEO copywriting and on-page optimization</li><li>Content planning and editorial management</li><li>Communication and collaboration</li><li>Time management and deadline adherence</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Flexible freelance/project engagement with potential for ongoing collaboration.</li><li>Competitive compensation aligned with scope and deliverables.</li><li>Exposure to diverse brands and industries, with opportunities for professional growth.</li><li>Remote collaboration with a supportive, creative team; occasional in-person meetings in Beirut may be arranged.</li><li>Experience in shaping brand narratives and driving content performance across channels.</li></ul>

We're looking for a dynamic, hands-on Brand Manager for a well-established FMCG, to take ownership of their brands in the market. <br> <br>You'll turn strategy into action: building marketing plans, bringing brands to life in stores, working closely with sales, and tracking results to keep growing the business. <br> <br>What you'll do <br> <br>*Brand strategy & planning <br> <br>-Develop and implement the annual marketing plan in agreement with top management. <br>-Prepare product and market requirement documents (PRDs and MRDs) for new brands, comparing them and highlighting the key differences. <br>-Manage the marketing budget and track return on spend. (added) <br> <br>*Market & customer insight <br> <br>-Spend regular time in the field with customers, outlets and prospects, and share clear feedback with the team. <br>-Keep a close eye on competitors and market trends, and recommend actions accordingly. <br> <br>*In-store & trade marketing <br> <br>-Develop point-of-sale materials and in-store communication. <br>-Oversee merchandising so brands are well displayed and presented in every outlet. <br>-Monitor stock levels and coordinate product reordering to avoid shortages. <br> <br>*Campaigns & communication <br> <br>-Plan and run marketing campaigns, activations and events. <br>-Book and follow up on media, keeping plans and schedules up to date. <br>-Coordinate social media and digital content with internal teams or agencies. (added) <br>-Manage relationships with creative, media and event agencies. (added) <br> <br>*Sales partnership & performance <br> <br>-Work closely with the sales team to align brand plans with sales targets. <br>-Build and maintain good relationships with brand principals and suppliers. (added) <br>-Track sales, KPIs and campaign results, and report regularly to top management with clear recommendations. <br> <br>-Other related tasks may be assigned as needed. <br> <br>What we're looking for <br> <br>-A bachelor's degree in Marketing or a related field. <br>-At least 4 years of experience in a similar Brand Management role, ideally in FMCG, retail or distribution. <br>-A strong command of marketing tools, from trade marketing to digital. <br>-Strong analytical skills, using data to make decisions. <br>-Excellent presentation, communication and persuasion skills. <br>-Well organised, able to plan and prioritise several projects at once. <br>-Dynamic, creative and proactive, with good judgement. <br>-Comfortable with Microsoft Office; knowledge of Meta Business Suite or similar tools is a plus. <br>-Fluent in Arabic and English; French is a plus

We are looking for an experienced Electrical Project Manager to oversee and manage electrical projects from planning and design through execution, testing, commissioning, and handover. The successful candidate will be responsible for ensuring projects are delivered safely, on time, within budget, and in accordance with approved specifications and quality standards. <br> <br>Responsibilities <br>Manage and coordinate all electrical works throughout the project lifecycle. <br>Review electrical drawings, specifications, BOQs, shop drawings, and technical documents. <br>Coordinate with consultants, clients, contractors, subcontractors, suppliers, and other project teams. <br>Prepare and monitor project schedules, work programs, and manpower requirements. <br>Supervise site electrical activities and ensure work is executed according to approved drawings and specifications. <br>Monitor project progress and ensure milestones and deadlines are achieved. <br>Coordinate electrical works with civil, mechanical, HVAC, plumbing, and other MEP disciplines. <br>Review material submittals, technical submissions, method statements, and shop drawings. <br>Ensure electrical installations comply with applicable codes, standards, and project requirements. <br>Monitor project costs, variations, material requirements, and subcontractor performance. <br>Identify technical issues, delays, risks, and potential conflicts and implement appropriate corrective actions. <br>Conduct regular site inspections and progress meetings. <br>Coordinate testing, commissioning, inspections, and final handover of electrical systems. <br>Prepare and review progress reports, technical reports, and project documentation. <br>Ensure proper implementation of health, safety, and environmental requirements. <br>Lead and supervise electrical engineers, supervisors, technicians, and subcontractors. <br>Maintain effective communication with the client and consultant and address technical or operational issues promptly. <br>Ensure as-built drawings, O&M manuals, warranties, and other handover documents are completed. <br> <br>Requirements <br>Bachelor’s degree in Electrical Engineering. <br>8–12+ years of experience in electrical construction/project management, preferably with a construction or contracting company. <br>Proven experience managing large-scale commercial, residential, hospitality, or mixed-use projects. <br>Strong knowledge of electrical systems, including LV/MV systems, power distribution, lighting, emergency systems, fire alarm, ELV, and related installations. <br>Strong knowledge of electrical codes, standards, and construction practices. <br>Experience in project planning, scheduling, cost control, and subcontractor management. <br>Ability to read and interpret electrical drawings, specifications, and BOQs. <br>Strong leadership, communication, coordination, and problem-solving skills. <br>Proficiency in AutoCAD, MS Office, and project management/scheduling software. <br>PMP certification or relevant professional certification is an advantage

We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience. <br> <br>Key Responsibilities: <br> <br>- Lead and manage all housekeeping operations across 5-star projects and luxury properties. <br>- Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization. <br>- Supervise housekeeping teams, supervisors, attendants, and support staff. <br>- Plan staff schedules, assignments, and daily housekeeping operations. <br>- Inspect guest rooms, suites, public areas, back-of-house areas, and service areas. <br>- Ensure all areas consistently meet luxury hospitality standards. <br>- Develop and implement housekeeping procedures, checklists, and quality-control standards. <br>- Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment. <br>- Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments. <br>- Manage external housekeeping and specialized service providers when required. <br>- Monitor inventory and control housekeeping costs and consumption. <br>- Train, coach, and evaluate housekeeping staff to maintain high service standards. <br>- Handle VIP requirements and ensure personalized service for high-profile guests and residents. <br>- Ensure compliance with health, safety, hygiene, and environmental standards. <br>- Conduct regular inspections and take immediate corrective action when required. <br>- Prepare operational reports and provide recommendations to senior management. <br> <br>Requirements: <br> <br>- 15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects. <br>- Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position. <br>- Strong knowledge of luxury housekeeping standards and quality-control procedures. <br>- Proven experience managing large housekeeping teams and multiple operations. <br>- Excellent leadership, organization, and staff-management skills. <br>- Strong attention to detail and a passion for maintaining exceptional standards. <br>- Experience handling VIP guests, executives, and high-profile residences is a strong advantage. <br>- Excellent communication and interpersonal skills. <br>- Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management. <br>- Ability to work under pressure and manage multiple priorities. <br>- Professional appearance, discretion, reliability, and a high level of integrity are essential. <br>- Hospitality or housekeeping-related certification is an advantage. <br> <br>???? Interested candidates are invited to send their CV <br>Location: Broumana | Lebanon

The Finance Manager is responsible for ensuring accurate and timely financial reporting, effective financial control, budgeting and forecasting, while providing the CFO and senior management with meaningful financial analysis and insights. The role requires a strong accounting foundation combined with analytical, business and strategic capabilities to support sound decision-making and progressively contribute to broader Finance leadership responsibilities.<p></p><b> Key Responsibilities </b><ul> <li> <p>Manage the preparation and review of financial statements, management reports, profitability analyses, tax returns and regulatory financial reports.</p> </li> <li> <p>Ensure the accuracy and conformity of the Bank s accounting records, reconciliations and financial reporting, and promptly escalate significant issues.</p> </li> <li> <p>Coordinate the annual budgeting process and prepare periodic forecasts, financial projections and scenario analyses.</p> </li> <li> <p>Analyze actual performance against budget and forecast, identify key variances, trends, risks and opportunities, and recommend appropriate actions.</p> </li> <li> <p>Analyze the Bank s revenues, expenses, profitability and other key financial and business drivers to support management decision-making.</p> </li> <li> <p>Translate financial data into clear management insights and recommendations for the CFO and senior management.</p> </li> <li> <p>Support the assessment of the financial impact of business initiatives, investments and strategic decisions.</p> </li> <li> <p>Contribute to the analysis and monitoring of relevant profitability, capital, liquidity and balance sheet considerations in coordination with the CFO and concerned functions.</p> </li> <li> <p>Monitor relevant financial and regulatory indicators and support compliance with applicable accounting, control and governance requirements.</p> </li> <li> <p>Coordinate with external auditors, regulators, Treasury, Risk, Compliance, Internal Audit and other relevant functions on Finance-related matters.</p> </li> <li> <p>Supervise and develop Finance team members and contribute to improving financial processes, controls and management reporting.</p> </li> <li> <p>Participate in strategic, financial and special projects assigned by the CFO.</p> </li> </ul> Qualifications <ul> <li> <p>Bachelor s degree in Finance, Accounting, Business Administration or a related field; professional certification or postgraduate degree is a plus.</p> </li> <li> <p>8 12 years of relevant Finance experience, preferably within banking or financial services, with supervisory or team management exposure.</p> </li> <li> <p>Strong expertise in financial reporting, budgeting, forecasting, financial modelling and performance analysis.</p> </li> <li> <p>Strong understanding of banking profitability, balance sheet dynamics and key financial and business drivers.</p> </li> <li> <p>Strong analytical, strategic and leadership capabilities, with the ability to translate financial data into clear insights and recommendations for senior management.</p> </li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Summary:<br><br></b> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club.<br><br> <br>The General Manager leads a team of department heads and managers, owns the club's P&amp;L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym from member experience to financial performance operates at the standard FitLife demands.<br><br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make.<br><br> <br>I. Strategic Leadership &amp; Business Ownership<br><br> Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals.<br><br> Own the club's financial performance including revenue, cost control, margin management, and profitability and report directly to ownership with full transparency.<br><br> Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap.<br><br> Benchmark the club's performance against industry standards and competitors identifying market gaps, positioning opportunities, and service differentiators.<br><br> Lead the development and continuous improvement of all business systems, processes, and standards across every department.<br><br> Make high-stakes decisions with speed and confidence escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions.<br><br> <br>II. People Leadership &amp; Organizational Development<br><br> Lead, develop, and hold accountable a team of department managers and senior staff.<br><br> Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically.<br><br> Set the cultural tone of the organization establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team.<br><br> Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times.<br><br> Oversee performance management across all departments ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly.<br><br> Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them.<br><br> <br>III. Financial Performance &amp; P&amp;L Ownership<br><br> Own the club's full P&amp;L understanding the drivers of revenue and cost across all departments and taking accountability for financial results.<br><br> Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution.<br><br> Approve budgets, significant expenditures, and investment decisions ensuring every major spend is justified by a clear business case.<br><br> Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting.<br><br> Identify revenue growth opportunities across existing and new service lines packages, partnerships, corporate memberships, events, and ancillary revenue.<br><br> Proactively manage cost without compromising quality finding efficiencies across staffing, procurement, and operations.<br><br> <br>IV. Membership Growth &amp; Commercial Strategy<br><br> Own the club's membership growth strategy setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan.<br><br> Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle.<br><br> Design and oversee retention strategies that build long-term member loyalty going beyond reactive complaint handling to proactive engagement.<br><br> Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return.<br><br> Stay closely connected to the member experience using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral.<br><br> <br>V. Operational Excellence &amp; Standards<br><br> Set the operational standards for every department and hold department heads accountable for maintaining them.<br><br> Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct.<br><br> Review operational performance reports, KPI dashboards, and system data regularly identifying trends, anomalies, and areas requiring intervention.<br><br> Ensure all compliance obligations are met including operational licenses, in</div></section>

Job Description: <br>We are seeking an organized and detail-oriented Warehouse Keeper to manage warehouse operations and inventory across the Beirut Digital District. The successful candidate will be responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records within the inventory management system. <br> <br>The role includes monitoring inventory levels, initiating replenishment requests, maintaining organized and secure warehouse facilities, and supporting the efficient distribution of materials and consumables. The Warehouse Keeper will also collaborate with internal stakeholders to ensure inventory accuracy, operational efficiency, and compliance with company policies and safety standards. The ideal candidate should have proven experience in warehouse and inventory management, excellent organizational and time management skills, and a strong commitment to accuracy and accountability. <br> <br>Responsibilities: <br>• Receives and processes warehouse stock products (pick, unload, label, store). <br>• Records, inspects, and stores received stock in accordance with established procedures. <br>• Processes Goods Received Notes (GRNs) and maintains accurate records of inventory receipts, issues, transfers, and other stock movements in the computerized inventory management system. <br>• Conducts physical inventory counts, compares results with computerized inventory, and reconciles any differences; reports any discrepancies. <br>• Monitors safety stock levels and initiates the process of replenishment on a timely basis. <br>• Organizes and maintains warehouses in a clean, efficient, and optimal manner to ensure stock items are kept safe and organized. <br>• Prepares and transfers inventory for delivery in accordance with approved schedules. <br>• Schedules materials being transferred to and from warehouse; coordinates transfer of inventory between departments. <br>• Collaborates with other departments and stakeholders to increase the efficiency of warehouse practices. <br>• Enforces operating instructions and safety policies. <br>• Ensures all inventory transactions are accurately recorded and verified in the computerized inventory management system. <br>• Examines stock and disposes of depreciated and obsolete stock following the organization’s policy. <br>• Controls and Safeguards access to warehouses. <br>• Prepares and submits daily, weekly, and monthly warehouse and inventory reports to the direct manager, highlighting stock movements, inventory balances, and discrepancies. <br>• Performs minor maintenance of storeroom equipment and storage facilities as required. <br>• In addition to the distribution of consumables, gives specific focus to the distribution and stock levels of cleaning consumables. <br>• Conducts regular audits of the spaces where consumables, particularly cleaning consumables, are distributed around the campus to ensure proper usage and replenishment. <br>• Performs other related duties as assigned. <br> <br>Qualifications: <br>• Minimum of a High School Diploma, Bachelor degree is a desired plus <br>• Certification in Warehouse & Inventory Management is a plus <br>• Minimum 7 years in a similar warehouse or inventory management position. <br>• Experience in handling construction materials, building materials, or MEP-related inventory is preferred. <br>• Ability to anticipate and solve problems <br>• Excellent organizational skills and attention to details <br>• Good time management skills <br>• Proficient with data entry and inventory software and systems <br>• Familiar with storekeeping methods and inventory systems <br>• Good communication skills <br>• Trustworthy and highly ethical

Accounting Department | Full-time, Onsite - Beirut <br> <br>About the Role <br>We are hiring a Cost & Inventory Control Manager to join the Accounting team. This role owns the full cost-and-inventory cycle , from production costing through purchasing , and acts as the bridge between operations data and financial reporting. The role is based onsite in Beirut, with the possibility of shifting to a hybrid/remote arrangement later once processes are established. <br> <br>Key Responsibilities <br> <br>Oversee production costing: build and maintain standard costs, track cost variances, and report on production cost performance. <br>Manage inventory control: monitor stock accuracy, reconcile physical vs. system inventory, and investigate discrepancies. <br>Lead purchasing oversight: review purchase orders, evaluate supplier pricing, and ensure procurement aligns with cost targets. <br>Partner with the accounting team on month-end close items related to inventory valuation, COGS, and cost accruals. <br>Identify and flag process gaps in the costing, inventory, or purchasing workflow, and recommend fixes. <br>Maintain documentation and controls around inventory and cost accounting in line with company policy. <br>Provide regular reporting to finance leadership on cost trends, inventory health, and purchasing performance. <br> <br>Requirements <br> <br>Bachelor's degree in Accounting, Finance, Industrial Engineering, or related field. <br>3–5+ years of experience in cost accounting, inventory control, or purchasing (ideally in food & beverage, retail, or manufacturing). <br>Fluent in French (spoken and written) , required. <br>Strong Excel skills; experience with ERP/accounting systems (e.g., Enquest, SAP, Oracle, or similar) preferred. <br>Detail-oriented, analytical, and able to translate operational data into financial insight. <br>Able to work onsite full-time in Beirut. <br> <br>To Apply: Send your CV to

We are looking for an experienced Mechanical Project Manager to manage and oversee mechanical works across construction projects, from planning and design coordination through execution, testing, commissioning, and handover. The successful candidate will ensure projects are completed on time, within budget, and in accordance with approved drawings, specifications, quality standards, and safety requirements. <br> <br>Responsibilities <br>Manage and coordinate all mechanical works throughout the project lifecycle. <br>Review mechanical drawings, specifications, BOQs, shop drawings, and technical documents. <br>Coordinate with clients, consultants, subcontractors, suppliers, and other project disciplines. <br>Plan and monitor mechanical project schedules, manpower, materials, and resources. <br>Supervise site mechanical activities and ensure works are executed according to approved drawings and specifications. <br>Coordinate mechanical works with electrical, civil, architectural, and other MEP disciplines. <br>Review and approve material submittals, shop drawings, method statements, and technical submissions. <br>Oversee the installation of HVAC, plumbing, firefighting, chilled water, ventilation, drainage, and other mechanical systems. <br>Monitor project progress and ensure key milestones and deadlines are achieved. <br>Manage subcontractors and suppliers and monitor their performance and compliance with project requirements. <br>Monitor project costs, variations, material procurement, and resource requirements. <br>Identify technical issues, project risks, delays, and coordination conflicts and implement corrective measures. <br>Conduct regular site inspections and progress meetings. <br>Coordinate testing, commissioning, inspections, and final handover of mechanical systems. <br>Ensure mechanical installations comply with applicable codes, standards, and project specifications. <br>Prepare and review progress reports, technical reports, and project documentation. <br>Ensure proper implementation of health, safety, and environmental requirements. <br>Lead and supervise mechanical engineers, supervisors, technicians, and subcontractors. <br>Coordinate with the client and consultant to resolve technical and project-related issues. <br>Ensure completion of as-built drawings, O&M manuals, warranties, testing reports, and other handover documentation. <br> <br>Requirements <br>Bachelor’s degree in Mechanical Engineering. <br>8–12+ years of experience in mechanical construction and project management, preferably with a construction or contracting company. <br>Proven experience managing mechanical works on large-scale commercial, residential, hospitality, or mixed-use projects. <br>Strong knowledge of HVAC, plumbing, firefighting, chilled water, ventilation, drainage, and other MEP systems. <br>Strong understanding of mechanical construction methods, applicable codes, and industry standards. <br>Experience in project planning, scheduling, cost control, procurement, and subcontractor management. <br>Ability to read and interpret mechanical drawings, specifications, BOQs, and technical documents. <br>Strong experience in coordinating mechanical works with other MEP and construction disciplines. <br>Excellent leadership, communication, coordination, and problem-solving skills. <br>Proficiency in AutoCAD, MS Office, and project management/scheduling software. <br>PMP certification or relevant professional certification is an advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for an Information Governance Manager who will create, implement, and oversee the strategies and programs designed to reduce and mitigate information security risk across GlobeMed to a level tolerable to the organization. The role will establish and lead an enterprise-wide information security and assurance function, ensuring that confidentiality, integrity, and availability requirements of information systems and assets are identified and managed appropriately.</p><br><p><strong><em>Main Duties:</em></strong></p><br><ol><li>Provide direction on information security to the information security staff, across the central IT division, and enterprise-wide.</li><li>Lead programs and processes to monitor the emergence of new threats and vulnerabilities, assessing impacts and driving responses as appropriate.</li><li>Ensure that clear and timely business advice is provided to executive management on key information security and assurance issues.</li><li>Establish an information security and risk management functional capability and framework across the organization.</li><li>Ensure that information security and risk is adequately represented on relevant business and governance forums and is known, well-integrated, and addressed across the enterprise.</li><li>Oversee and coordinate all aspects of alignment of Information Security Management System (ISMS) with ISO 27001.</li><li>Create, manage, deliver to the staff, and review effective information security awareness training.</li><li>Ensure that all IT and information security programs are in compliance with applicable laws, regulations, and policies.</li><li>Collaborate with application owners to understand and address (as appropriate) the risk position around key business applications and processes to build the Business continuity Plan and Disaster Recovery Plan</li><li>Conduct information security risk assessments across the enterprise at suitable intervals. Ensure that key risk issues are understood, communicated, and tracked on the risk register.</li><li>Regularly verify that required information security and risk controls are in place, raising findings as noncompliance is found and driving improvement.</li><li>Ensure that internal and external audits are supported in development of an annual strategic audit plan</li></ol><br>Qualifications<br><p><strong><u>Education:</u></strong></p><br><p>Bachelor’s degree in communication engineering, computer science or Information systems</p><br><p><strong><u>Experience/Knowledge: </u></strong></p><br><ul><li>13+ years of experience in security related field</li><li>Security certifications such as CISSP, CISM, CRISC, CEH highly desired</li><li>Knowledge and expertise of security standards, concepts, principles and processes</li><li>Experience with common security tools such as Antivirus, Firewalls, VPNs, Intrusion Prevention/Detection Systems, Vulnerability Scanning, Application Whitelisting, Public Key Infrastructure, WAF, Security Incident Logging &amp; Monitoring, SIEM, Event Correlation, OS hardening, and File Integrity Management</li></ul><p><strong><u>Skills/Competencies:</u></strong></p><br><ul><li>Ability to handle security incidents</li><li>Strong written and verbal communication skills and ability to effectively interface with both technical and business staff</li></ul><br><br> </div>

GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for an Information Governance Manager who will create, implement, and oversee the strategies and programs designed to reduce and mitigate information security risk across GlobeMed to a level tolerable to the organization. The role will establish and lead an enterprise-wide information security and assurance function, ensuring that confidentiality, integrity, and availability requirements of information systems and assets are identified and managed appropriately. <br> <br>Main Duties: <br> Provide direction on information security to the information security staff, across the central IT division, and enterprise-wide. <br> Lead programs and processes to monitor the emergence of new threats and vulnerabilities, assessing impacts and driving responses as appropriate. <br> Ensure that clear and timely business advice is provided to executive management on key information security and assurance issues. <br> Establish an information security and risk management functional capability and framework across the organization. <br> Ensure that information security and risk is adequately represented on relevant business and governance forums and is known, well-integrated, and addressed across the enterprise. <br> Oversee and coordinate all aspects of alignment of Information Security Management System (ISMS) with ISO 27001. <br> Create, manage, deliver to the staff, and review effective information security awareness training. <br> Ensure that all IT and information security programs are in compliance with applicable laws, regulations, and policies. <br> Collaborate with application owners to understand and address (as appropriate) the risk position around key business applications and processes to build the Business continuity Plan and Disaster Recovery Plan <br> Conduct information security risk assessments across the enterprise at suitable intervals. Ensure that key risk issues are understood, communicated, and tracked on the risk register. <br> Regularly verify that required information security and risk controls are in place, raising findings as noncompliance is found and driving improvement. <br> Ensure that internal and external audits are supported in development of an annual strategic audit plan <br> <br>Qualifications <br> <br>Education: <br>Bachelor’s degree in communication engineering, computer science or Information systems <br> <br>Experience/Knowledge: <br> 13+ years of experience in security related field <br> Security certifications such as CISSP, CISM, CRISC, CEH highly desired <br> Knowledge and expertise of security standards, concepts, principles and processes <br> Experience with common security tools such as Antivirus, Firewalls, VPNs, Intrusion Prevention/Detection Systems, Vulnerability Scanning, Application Whitelisting, Public Key Infrastructure, WAF, Security Incident Logging & Monitoring, SIEM, Event Correlation, OS hardening, and File Integrity Management <br> <br>Skills/Competencies: <br> Ability to handle security incidents <br> Strong written and verbal communication skills and ability to effectively interface with both technical and business staff

<p><h4>Job description</h4> <p>We are looking for an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li> <li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li> <li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li> <li>Develop and maintain detailed project plans, schedules, and status reports.</li> <li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li> <li>Manage project budgets, resources, and timelines to ensure efficient execution.</li> <li>Facilitate project meetings, workshops, and steering committee sessions.</li> <li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li> <li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li> <li>Support change management and ensure smooth implementation and adoption of new solutions.</li> <li>Foster collaboration and maintain effective communication among all project stakeholders.</li> </ul> <h4>Requirements</h4> <p><strong>Education</strong><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p> <p><strong>Experience</strong><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p> <p><strong>Technical & professional skills</strong><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p> <p><strong>Soft skills</strong><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>

<p><h4>Job description</h4> <p>We are looking for an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li> <li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li> <li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li> <li>Develop and maintain detailed project plans, schedules, and status reports.</li> <li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li> <li>Manage project budgets, resources, and timelines to ensure efficient execution.</li> <li>Facilitate project meetings, workshops, and steering committee sessions.</li> <li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li> <li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li> <li>Support change management and ensure smooth implementation and adoption of new solutions.</li> <li>Foster collaboration and maintain effective communication among all project stakeholders.</li> </ul> <h4>Requirements</h4> <p><strong>Education</strong><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p> <p><strong>Experience</strong><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p> <p><strong>Technical & professional skills</strong><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p> <p><strong>Soft skills</strong><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>

An industrial company in Nahr Ibrahim is Seeking for a Plant Manager: <br>To plan, organize, direct, and control all activities associated with the plant (i.e. production, filling and packing, purchasing, distribution and warehouse). Directly responsible for the direction of production planning and the manufacturing of the product at the most economical cost consistent with the established specifications as to quality and quantity within the framework of the company policies and procedures. <br> <br> <br>KEY RESPONSIBILITIES <br>Accountable for planning, scheduling and reviewing workload to ensure production output and on time delivery targets are achieved cost effectively. <br> Liaise with sales managers on sales targets and production requirements and take approvals from CEO when exceptions are required <br> Responsible for the day-to-day operations of production (HDPE extrusion/blowing and PET injection/blowing, filling lines, and packaging ). <br>Work with HR to Maintain a flexible workforce utilization based on production requirements, minimize Overtimes and balance between full time workers and daily workers <br>Responsible in optimizing plant performance: productivity, efficiency, and cost effectiveness, stock levels, etc… <br>Monitor production scheduling and progress to ensure all resources are used to optimise output. <br>Prepare maintenance schedules based on supplier requirements and perform jointly tasks with maintenance team <br>Conduct production meetings with direct subordinates to analyze previous shift results and implement any necessary changes to meet demand. <br>Lead, manage, train, and motivate all production personnel, warehouse, distribution and garage team. <br>Brainstorm and propose innovative packaging solutions for regular and offer products <br>Responsible for stock management <br>Liaise with accounting department on stock matters, production and transfer entries, production formulas, etc… <br>Ensure all Pulper’s internal policies and procedures for production, maintenance, purchasing, warehousing, and distribution are being respected and complying with GMP, HACCP, and ISO standards <br>Lead, manage, train, and motivate the purchasing department <br>Responsible for sourcing, negotiating and managing the purchase of all materials and services for production. (Transportation costs, indirect material, maintenance and repair material) at the best possible conditions: prices, quality, payment terms, delivery times, etc… <br>Work closely with quality team to ensure the quality standards in all ordered, produced and received raw material and finished goods are honored <br>Monitor stock levels, production, and sales requirements and place orders accordingly <br>Manage effectively the relationship with suppliers (transport, direct material, indirect material, etc…) <br>Ensure that all warehouse are efficiently operated properly maintained (cleanliness, FIFO, organization, firefighting provisions, paperwork) <br>Ensure that all stocks are accounted for and variations are nil <br>Reconcile stock levels regularly with Accounting <br>Facilitate accounting abrupt and perform monthly joint stock counts <br>Participate as a full time member in the design and product development team <br>Stay up to date in new packaging solutions and developments <br>Responsible for the follow up on industrial design matters (molds, labels, self-adhesives, cartons, shrinks) after taking approvals on samples &/or specs of CEO &/or quality team <br>Ensure all tasks mentioned in Job description of distribution supervisor are performed successfully <br>Responsible of fleet management. <br>Contribute to a cohesive, positive and clean work environment by providing guidance, performance feedback and coaching to team members. <br>Accountable for training employees; planning, assigning and directing work, leveraging team and individual strengths, managing performance; rewarding and disciplining employees; addressing complaints and solving problems to ensure high performance results. <br>Provide timely and accurate reports to upper management <br>Participate as a full time member of the budget team <br>Additional duties and responsibilities can be later on assigned as per management decision. <br> <br> <br>KNOWLEDGE, SKILLS & COMPETENCIES <br>Educational Qualifications Bachelor’s degree in Engineering; A masters in engineering management or business management is a plus. <br>Certifications <br>Language Skills Fluent in Arabic, English, French is a plus <br>Years of Experience Minimum 10 years of experience in Production companies <br>Nature of Experience

The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives. <br>The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories. <br>The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market. <br> <br>Key Accountabilities <br> <br>1. Sales Strategy & Business Growth <br>• Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives. <br>• Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category. <br>• Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion. <br>• Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks. <br>• Develop action plans to close performance gaps and accelerate growth. <br>• Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline. <br> <br>2. Sales Team Leadership <br>• Lead, coach and develop the sales team to deliver consistent commercial performance. <br>• Establish clear individual and team KPIs, targets and performance expectations. <br>• Conduct regular performance reviews and provide constructive coaching and feedback. <br>• Monitor field activity, customer visits, sales productivity and territory coverage. <br>• Identify capability gaps and implement appropriate training and development initiatives. <br>• Build a high-performance culture based on accountability, ownership, customer focus and results. <br> <br>3. Distribution & Route-to-Market Excellence <br>• Ensure effective market coverage across Lebanon and maximize product availability at point of sale. <br>• Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels. <br>• Optimize territory allocation, customer segmentation and sales routes. <br>• Identify white spaces and underpenetrated territories or customer segments. <br>• Ensure sales representatives execute agreed distribution, merchandising and visibility standards. <br>• Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment. <br> <br>4. Key Account & Customer Management <br>• Develop and maintain strong relationships with strategic customers and key accounts. <br>• Lead commercial negotiations within approved company guidelines. <br>• Develop account plans for high-value customers and strategic accounts. <br>• Identify opportunities for increased listings, range expansion, promotions and cross-selling. <br>• Monitor customer satisfaction, service levels and commercial performance. <br>• Resolve escalated customer issues promptly and professionally. <br> <br>5. Portfolio & Brand Development <br>• Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories. <br>• Ensure sales teams have strong product knowledge and can effectively communicate product value propositions. <br>• Identify opportunities to introduce new products and strengthen existing brands in the market. <br>• Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives. <br>• Monitor product performance by SKU, customer and channel and recommend corrective actions where required. <br> <br>6. Sales Planning, Forecasting & Reporting <br>• Prepare accurate sales forecasts and rolling business projections. <br>• Monitor actual performance against budget and sales targets. <br>• Analyze sales performance by customer, territory, salesperson, SKU and channel. <br>• Provide management with regular sales reports, insights and recommendations. <br>• Establish a disciplined sales reporting framework based on accurate and timely data. <br>• Use sales analytics to identify trends, opportunities and performance gaps. <br> <br>7. Commercial Excellence <br>• Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies. <br>• Support margin improvement initiatives and minimize unnecessary commercial leakage. <br>• Monitor customer credit exposure and coordinate with Finance regarding overdue accounts. <br>• Ensure sales policies, approval procedures and reporting standards are consistently followed. <br>• Recommend improvements to sales processes, systems and controls. <br> <br>8. Cross-Functional Collaboration <br>• Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution. <br>• Coordinate sales forecasts with inventory and supply planning. <br>• Communicate market intelligence and customer requirements internally

<p><h4>Description</h4> <p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p> <h4>Key responsibilities</h4> <p>What your day will look like:</p> <p><strong>AI product and technology leadership</strong><br> Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br> Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br> Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br> Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p> <p><strong>Business leadership</strong><br> Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br> Execute against a provided playbook, building an initial proof of concept and scaling once validated</p> <p><strong>Operational excellence</strong><br> Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br> Establish metrics and KPIs to measure and improve performance across the product portfolio</p> <p><strong>Customer and market insights</strong><br> Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br> Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p> <p><strong>Team building and operations</strong><br> Foster a high-performance culture that encourages agility, execution, and innovation<br> Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p> <h4>Requirements</h4> <ul> <li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li> <li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li> <li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li> <li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li> <li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li> <li>Strong understanding of AI/ML technologies and their commercial applications</li> <li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li> <li>Experience in payments, fintech, or venue/attractions technology is a plus</li> <li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li> <li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li> <li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li> <li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li> <li>Being fluent in the English language, written and verbal, is essential</li> <li>Must work US Central hours</li> </ul> <h4>Why join us?</h4> <p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br> Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br> Work at the cutting edge of AI innovation with top-tier talent and industry experts<br> Competitive compensation package with a growth-based incentive and potential equity participation<br> A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>

Job Summary <br> <br>The Commercial Manager is responsible for developing and implementing commercial strategies that drive sales growth, increase market share, and maximize profitability. The role oversees sales, pricing, customer relationships, business development, trade marketing coordination, and commercial performance while ensuring alignment with the company's strategic objectives. <br> <br>Key Responsibilities <br> <br>Commercial Strategy <br> <br>Develop and implement the company's commercial strategy to achieve revenue and profitability targets. <br> <br>Identify new business opportunities, market trends, and growth areas. <br> <br>Analyze market conditions, competitors, and customer needs to maintain a competitive advantage. <br> <br>Develop annual commercial plans and budgets. <br> <br>Sales Management <br> <br>Lead and monitor the sales team to achieve monthly and annual sales targets. <br> <br>Set KPIs and monitor sales performance across all channels. <br> <br>Review sales forecasts and implement corrective actions when required. <br> <br>Ensure proper territory coverage and customer development. <br> <br>Business Development <br> <br>Identify and secure new customers, distributors, and strategic partnerships. <br> <br>Expand the company's customer base and market presence. <br> <br>Negotiate commercial agreements and contracts with key accounts. <br> <br>Pricing & Profitability <br> <br>Develop pricing strategies that maximize profitability while remaining competitive. <br> <br>Review product margins and profitability. <br> <br>Monitor promotions and discounts to ensure financial effectiveness. <br> <br>Customer Relationship Management <br> <br>Maintain strong relationships with key customers. <br> <br>Resolve major customer issues and ensure high levels of customer satisfaction. <br> <br>Conduct regular business reviews with strategic clients. <br> <br>Commercial Analysis <br> <br>Analyze sales performance, customer profitability, and market trends. <br> <br>Prepare commercial reports and recommendations for senior management. <br> <br>Monitor sales by product category, region, and customer. <br> <br>Cross-Functional Coordination <br> <br>Work closely with Purchasing, Supply Chain, Production, Finance, Marketing, and Operations. <br> <br>Coordinate product launches and promotional activities. <br> <br>Ensure product availability based on sales forecasts. <br> <br>Team Leadership <br> <br>Lead, coach, and develop the commercial team. <br> <br>Conduct performance evaluations and training. <br> <br>Foster a results-oriented and customer-focused culture. <br> <br>Compliance <br> <br>Ensure compliance with company policies and commercial procedures. <br> <br>Maintain ethical business practices during all negotiations and commercial activities. <br> <br>Key Performance

We are seeking a highly organised, proactive and detail-oriented Junior Project Manager – University Applications to manage prospective students throughout their university application and enrolment journeys. <br> <br>The successful candidate will take ownership of assigned application cases and coordinate documentation, deadlines, communication and follow-up with applicants, universities, embassies, partner institutions, external service providers and internal departments. <br> <br>This is a hands-on, office-based position located in Chtaura, Beqaa. Applicants should live in or near Chtaura or be able to commute to the office reliably according to the required working schedule. <br> <br>Key Responsibilities: <br> <br>* Manage assigned student applications from initial document collection through application submission, admission and enrolment. <br>* Create and maintain clear timelines, priorities and action plans for assigned applications. <br>* Explain application requirements, required documents, deadlines and next steps clearly to applicants. <br>* Collect, review and organise application documents, checking them carefully for completeness and accuracy before submission. <br>* Track application progress, important deadlines, pending requirements and outstanding actions. <br>* Maintain clear, professional and timely communication with applicants through email, WhatsApp and telephone. <br>* Provide regular updates regarding application status and any actions required from the applicant. <br>* Coordinate with universities, embassies, partner institutions, external service providers and internal departments when required. <br>* Coordinate university interviews, entrance examinations and other application-related requirements. <br>* Support applicants with visa documentation and enrolment procedures when required. <br>* Maintain accurate and up-to-date CRM records, including application status, communication history, deadlines and next actions. <br>* Proactively follow up on missing documents, pending actions and upcoming deadlines to prevent unnecessary delays. <br>* Identify potential issues at an early stage, work towards appropriate solutions and escalate complex cases to the relevant supervisor when necessary. <br>* Take ownership of assigned cases and ensure they progress accurately and within the required timelines. <br>* Coordinate with relevant internal teams to ensure a smooth handover between the different stages of the application process. <br>* Contribute ideas and feedback to improve application workflows, internal processes and the overall applicant experience. <br> <br>Requirements: <br> <br>* Bachelor’s degree in Business Administration, Communication, Management or a related field. <br>* One to two years of experience in project coordination, admissions, application processing, administration, case management, customer support or a similar role. <br>* Fluency in written and spoken English and Arabic. <br>* Strong communication and interpersonal skills. <br>* Excellent organisational, planning and time-management skills. <br>* Strong attention to detail and the ability to work accurately. <br>* Ability to manage multiple application cases, priorities and deadlines simultaneously. <br>* Strong follow-up skills and the ability to take ownership of assigned responsibilities. <br>* Good problem-solving skills and the ability to identify potential issues before they cause delays. <br>* Confidence communicating through telephone, email and WhatsApp. <br>* Good computer skills and confidence using CRM systems and digital collaboration tools. <br>* Ability to maintain accurate records and follow internal processes consistently. <br>* A professional, proactive, solution-focused and service-oriented attitude. <br>* Previous experience in university admissions, visa processing or application support would be an advantage. <br>* Applicants must live in or near Chtaura, Beqaa, or be able to commute reliably to the office. <br> <br>Working Schedule: <br> <br>Monday to Friday: 9:00 am to 6:00 pm, including a one-hour break. <br> <br>Saturday: 9:00 am to 1:30 pm, including a 30-minute break

Job Purpose <br>The Coffee Shop Operations Manager will be responsible for reviving, developing, and managing Kahawa's coffee shop operations across multiple locations in Lubumbashi, Likasi and Kolwezi in the Democratic Republic of Congo <br>The position will have overall responsibility for daily operations, manpower, customer service, sales performance, purchasing, inventory, cost control, and the consistent implementation of Kahawa's service and product standards. <br>The role requires a hands-on manager with strong operational and commercial capabilities who can improve existing operations, strengthen the Kahawa brand, increase sales, control costs, and build a reliable and customer-focused team. <br>Key Responsibilities <br>Coffee Shop Operations <br>• Manage the day-to-day operations of Kahawa coffee shops across all locations. <br>• Ensure consistent product quality, service standards, cleanliness, presentation, and customer experience. <br>• Establish and maintain operating procedures and service standards. <br>• Conduct regular branch visits and ensure operational issues are addressed promptly. <br>• Ensure equipment, coffee machines, kitchen equipment, and facilities are properly maintained. <br>Sales & Business Development <br>• Develop initiatives to increase customer traffic, average spending, and overall sales. <br>• Monitor branch sales performance and identify opportunities for improvement. <br>• Support promotions, new products, seasonal offers, and customer-engagement initiatives. <br>• Develop opportunities for corporate customers, catering, delivery, and other additional revenue channels. <br>• Monitor competitors and market trends within Lubumbashi. <br>Manpower Management <br>• Manage baristas, cashiers, service staff, kitchen employees, supervisors, and other coffee-shop personnel. <br>• Prepare manpower schedules according to operational requirements. <br>• Train and coach employees on customer service, product knowledge, selling techniques, hygiene, and operational standards. <br>• Monitor employee performance, attendance, productivity, and discipline. <br>• Build a strong service-oriented culture across Kahawa locations. <br>Procurement & Inventory <br>• Coordinate purchasing of coffee, food ingredients, packaging, beverages, consumables, and operating supplies. <br>• Maintain appropriate inventory levels while minimizing shortages, waste, and overstocking. <br>• Monitor suppliers, purchasing prices, product quality, and delivery performance. <br>• Control stock movements, wastage, expiry, and consumption. <br>Cost & Financial Control <br>• Monitor sales, food and beverage costs, labor costs, wastage, and operational expenses. <br>• Work toward improving profitability at both branch and overall business level. <br>• Monitor cash-control procedures and ensure proper reconciliation of daily sales. <br>• Prepare and review operational and sales reports. <br>Customer Experience <br>• Ensure customers receive professional, welcoming, and consistent service. <br>• Handle customer complaints and ensure appropriate corrective actions. <br>• Develop initiatives to increase customer loyalty and repeat business. <br>• Maintain the image and positioning of Kahawa as a quality coffee-shop brand in Lubumbashi. <br>Education & Experience <br>• Bachelor's degree or relevant professional qualification in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred. <br>• Preferably 5+ years of experience in coffee shops, restaurants, cafés, bakery cafés, or food & beverage operations. <br>• Previous experience managing multiple locations or branches is strongly preferred. <br>• Experience in purchasing, inventory management, manpower planning, and sales development is highly desirable. <br>• Previous experience in Africa or multicultural environments would be an advantage. <br>Knowledge & Skills <br>• Strong coffee-shop / restaurant operations knowledge. <br>• Strong people-management and leadership capability. <br>• Good understanding of food and beverage cost control. <br>• Strong purchasing and inventory-management skills. <br>• Commercial mindset with focus on sales growth and profitability. <br>• Strong customer-service orientation. <br>• Ability to analyze operational and sales performance. <br>• Hands-on problem-solving capability. <br>• Ability to work independently and manage several locations simultaneously. <br>• Good communication and interpersonal skills. <br>• French and/or English proficiency appropriate for the Lubumbashi operating environment

1. Company Description: <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose: <br>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry. <br> <br>3. Duties & Responsibilities: <br>Develop and implement comprehensive marketing strategies to achieve business objectives. <br>Conduct market research to identify trends, customer needs, and competitor strategies. <br>Create and manage annual marketing budgets and allocate resources effectively. <br>Oversee brand positioning, ensuring consistency across all marketing channels. <br>Manage and evolve the company’s visual identity, including packaging design, advertising, and digital presence. <br>Develop strategies to increase brand equity and consumer loyalty. <br>Plan & execute product launches including creating marketing collateral, coordinating campaigns & engaging sales team <br>Work with R&D and production teams to align product development with market demands. <br>Analyze product performance and develop strategies to improve market share. <br>Manage the company’s online presence, including website, social media platforms, and e-commerce initiatives. <br>Plan and execute digital campaigns using AI & latest marketing trends to drive traffic and conversions. <br>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics. <br>Partner with the sales team to develop promotional materials, sales tools, and presentations. <br>Provide insights on consumer behavior and industry trends to support sales strategies. <br>Track and evaluate marketing campaign performance through KPIs and ROI analysis. <br>Generate regular reports to present key findings and recommendations to stakeholders. <br> <br>3. Qualifications & Experience: <br>Bachelor’s degree in business administration with emphasis in marketing - MBA degree is a plus <br>Marketing/Social media certifications <br>10+ years of experience in a similar role - F&B industry is mandatory <br>Proven track record of developing successful marketing campaigns and achieving measurable results <br>Strong leadership and team management skills. <br>Excellent communication, negotiation, and interpersonal skills. <br>Ability to analyze sales data and market trends. <br>Problem-solving and decision-making abilities