Assistant Manager Jobs in Lebanon

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Exclusive Brand sarl is looking for an energetic and results-driven Junior Sales person to join our growing sales team. <br>The ideal candidate should have at least 3 years of sales experience in the food industry within the Lebanese market, with a good understanding of supermarkets, convenience stores, specialty stores, and other retail channels. <br>The candidate should be highly motivated, confident in approaching clients, and focused on developing sales, opening new accounts, and maintaining strong relationships with existing customers. <br> <br>Key Responsibilities <br> <br>• Manage and develop sales within an assigned territory in the Lebanese market. <br>• Visit existing customers regularly and maintain strong business relationships. <br>• Identify and approach new potential customers to expand the company's distribution network. <br>• Present and promote the company's products and brands professionally. <br>• Generate new sales opportunities and achieve assigned monthly sales targets. <br>• Follow up on customer payments and collections when required. <br>• Monitor product visibility, shelf placement, pricing, and availability at points of sale. <br>• Ensure proper implementation of promotions and new product launches. <br>• Collect market information regarding competitors, pricing, promotions, and new products. <br>• Identify new market opportunities and report them to the Sales Manager. <br>• Maintain an updated customer database and submit regular sales and visit reports. <br>• Build strong long-term relationships with supermarkets, convenience stores, specialty stores, and other food retailers. <br>• Represent Exclusive Brand professionally in the market. <br> <br>Qualifications & Experience <br> <br>• Minimum 3 years of sales experience in the food industry in Lebanon. <br>• Good knowledge of the Lebanese retail and food distribution market. <br>• Existing relationships with supermarkets, convenience stores, minimarkets, specialty stores, or similar retailers are highly preferred. <br>• Good command of Arabic and English. <br>• Basic knowledge of Microsoft Office, particularly Excel. <br>• Valid Lebanese driving license is required. <br>• Having a personal car is preferred. <br> <br>Required Sales Skills <br> <br>• Strong communication and interpersonal skills. <br>• Good negotiation and selling abilities. <br>• Confident in approaching and developing new customers. <br>• Target-oriented with a strong desire to achieve and exceed sales objectives. <br>• Good customer relationship management skills. <br>• Energetic, proactive, and comfortable with daily field visits. <br>• Strong follow-up and organizational skills. <br>• Ability to identify sales opportunities and convert them into business. <br>• Good understanding of merchandising and product visibility. <br>• Ability to work independently while being an effective member of the sales team

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

A consulting Company is looking for a driven Sales Consultant to help us connect with organizations seeking strategic transformation, governance, operational excellence, and executive advisory services. <br> <br>This opportunity is ideal for professionals who think commercially, enjoy building executive relationships, and want to grow into a broader business development role as the firm scales. <br> <br>Role Overview <br>As a Sales Consultant, you will identify qualified opportunities, build executive relationships, generate leads, and coordinate discovery conversations on behalf of the Founder & Managing Director. This is not a transactional sales role — we're looking for someone entrepreneurial, who can bring ideas, open doors, and grow into a business development capacity as the firm develops. <br> <br>Key Responsibilities <br> <br>Identify and research qualified organizations across target industries <br>Generate high-quality opportunities and maintain an active pipeline <br>Build professional relationships with CEOs, Founders, and senior executives <br>Conduct executive outreach through LinkedIn, email, and professional channels <br>Qualify prospects and coordinate Executive Discovery Conversations <br>Follow up with prospective clients throughout the engagement process <br>Maintain accurate pipeline and opportunity records <br>Conduct market research to identify strategic opportunities <br>Represent the company professionally at every stage of the client journey <br> <br>Qualifications <br> <br>Experience in Business Development, B2B Sales, Executive Relationship Management, or Lead Generation in consulting field <br>Excellent communication and relationship-building skills <br>Strong commercial instincts and ability to manage multiple opportunities simultaneously <br>Experience using LinkedIn for executive outreach is highly desirable <br>High proficiency in using LinkedIn and Cold Email strategies for reaching C-suite executives. <br>Experience within consulting or corporate advisory environments is an advantage <br>Bachelor's degree in Business, Management, Marketing, or a related field <br> <br>What We Offer <br> <br>Clear career progression path into Business Development Consultant and Management roles <br>Full training and onboarding provided, including services knowledge <br>Full Sales System Provided: Complete access to ready-to-use pitch decks, proposals, and CRM tools. <br> <br>Competitive compensation package with performance-based incentives <br>Direct mentorship from the Founder & Managing Director <br>A dynamic, performance-driven environment where results are rewarded and career advancement is clear <br>Remote, flexible working hours, international opportunities <br> <br>Commission structure will be discussed in detail during the interview stage. <br> <br>Please send your CV (PDF) to info@mayahotait.com

<p><h4>Job description</h4> <p>Now hiring apartment maintenance technicians! Put your maintenance skills to work! We are currently hiring apartment maintenance technicians for communities near you. We are seeking motivated, quick learners with a positive attitude to join our team.</p> <p>If you're dependable, eager to grow, and ready to contribute to well-maintained apartment communities, we encourage you to apply today and start building your career in property management!</p> <h4>Why join us?</h4> <ul> <li>Fast and simple hiring process—apply online today!</li> <li>Opportunities for permanent placement</li> <li>Referral bonuses for bringing in new talent</li> <li>Immediate job placement at great communities</li> </ul> <p>As a maintenance technician, you'll address service requests and maintain the community at the direction of the maintenance supervisor or property manager.</p> <h4>Primary responsibilities include:</h4> <ul> <li>Complete service tickets and work orders efficiently and accurately</li> <li>Prepare vacant apartments for new residents by managing the turnover process</li> <li>Keep grounds and common areas clean and free of debris</li> <li>Deliver exceptional customer service</li> <li>Perform electrical, plumbing, appliance, and carpentry repairs, including:</li> <ul> <li>Repairing electrical circuits, switches, and breakers</li> <li>Servicing and installing light fixtures and appliances (stoves, refrigerators, washers, dryers)</li> <li>Fixing and replacing toilets, sinks, vanities, disposals, and caulking</li> <li>Handling minor carpentry repairs, including doors, window screens, and blinds</li> <li>Painting and drywall repair as needed</li> <li>Removing bulk trash, including discarded appliances</li> <li>Clearing drains and sewer lines (up to 4 feet)</li> </ul> </ul> <p>Start working fast with us—apply today!</p> <h4>Requirements:</h4> <ul> <li>Basic knowledge of maintenance repair and service across multiple areas</li> <li>Previous apartment maintenance experience</li> <li>HVAC certification is a plus</li> <li>Capable of lifting up to 40 pounds and safely using ladders</li> <li>Strong verbal and written communication skills</li> <li>Ability to work weekends as required</li> </ul> <p>We are a leading staffing provider to the property management industry. We are always looking for excellent candidates to fill client positions as they become available.</p> <p>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran or military status, or any other characteristic protected by law.</p></p><p></p>

<p><h4>Job description</h4> <p>Now hiring apartment maintenance technicians! Put your maintenance skills to work! We are currently hiring apartment maintenance technicians for communities near you. We are seeking motivated, quick learners with a positive attitude to join our team.</p> <p>If you're dependable, eager to grow, and ready to contribute to well-maintained apartment communities, we encourage you to apply today and start building your career in property management!</p> <h4>Why join us?</h4> <ul> <li>Fast and simple hiring process—apply online today!</li> <li>Opportunities for permanent placement</li> <li>Referral bonuses for bringing in new talent</li> <li>Immediate job placement at great communities</li> </ul> <p>As a maintenance technician, you'll address service requests and maintain the community at the direction of the maintenance supervisor or property manager.</p> <h4>Primary responsibilities include:</h4> <ul> <li>Complete service tickets and work orders efficiently and accurately</li> <li>Prepare vacant apartments for new residents by managing the turnover process</li> <li>Keep grounds and common areas clean and free of debris</li> <li>Deliver exceptional customer service</li> <li>Perform electrical, plumbing, appliance, and carpentry repairs, including:</li> <ul> <li>Repairing electrical circuits, switches, and breakers</li> <li>Servicing and installing light fixtures and appliances (stoves, refrigerators, washers, dryers)</li> <li>Fixing and replacing toilets, sinks, vanities, disposals, and caulking</li> <li>Handling minor carpentry repairs, including doors, window screens, and blinds</li> <li>Painting and drywall repair as needed</li> <li>Removing bulk trash, including discarded appliances</li> <li>Clearing drains and sewer lines (up to 4 feet)</li> </ul> </ul> <p>Start working fast with us—apply today!</p> <h4>Requirements:</h4> <ul> <li>Basic knowledge of maintenance repair and service across multiple areas</li> <li>Previous apartment maintenance experience</li> <li>HVAC certification is a plus</li> <li>Capable of lifting up to 40 pounds and safely using ladders</li> <li>Strong verbal and written communication skills</li> <li>Ability to work weekends as required</li> </ul> <p>We are a leading staffing provider to the property management industry. We are always looking for excellent candidates to fill client positions as they become available.</p> <p>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran or military status, or any other characteristic protected by law.</p></p><p></p>

<p>We re looking for an experienced Accounting Manager to join a reputable company in Beirut.</p><p>Requirements: 7+ years of relevant accounting experience. Bachelor s degree in Accounting, Business Administration, or a related field. Master s degree or CMA certification is a plus. Strong knowledge of UK GAAP &amp; IFRS. Proven experience in UK entities accounting. Experience with Jersey entities is highly desirable. Proficiency in accounting software such as Sage, Yardi, or QuickBooks. Take the next step in your accounting career!</p><p><strong>Desired Candidate Profile</strong></p><p>7+ years of relevant accounting experience. Bachelor s degree in Accounting, Business Administration, or a related field. Master s degree or CMA certification is a plus. Strong knowledge of UK GAAP &amp; IFRS. Proven experience in UK entities accounting. Experience with Jersey entities is highly desirable. Proficiency in accounting software such as Sage, Yardi, or QuickBooks.</p>

<p>We're Hiring: Business Development</p><p>Are you a relationship-driven closer with a sharp eye for numbers? Join our team as the owner's primary point of contact from signing new management agreements to driving portfolio performance.</p><h4>What you'll do:</h4><ul><li>Negotiate and close property management agreements, always securing the best rate within guidelines</li><li>Own onboarding for new properties visit, feasibility study &amp; handover within 7 10 days</li><li>Be the go-to contact for owners respond within 1 business day, always</li><li>Review monthly profitability and report insights to leadership</li><li>Coordinate internally before making any commitment to owners</li><li>Deliver daily updates to the General Manager on activity, pipeline &amp; priorities</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in real estate &amp; property management</li><li>Strong data analysis skills comfortable with performance and profitability reports</li><li>Excellent negotiation, communication, and relationship-building skills</li><li>Highly organized, proactive, and accountable</li></ul>

<p>We're thrilled to invite passionate individuals to apply for the role of Shop Manager in our dynamic fashion team. Requirements: - Proven experience with a minimum of 3 to 4 years in retail management, specifically within the fashion industry. - Strong leadership skills to inspire and guide a dedicated team. - A keen understanding of fashion trends and customer preferences. Responsibilities: - Take charge of daily operations, ensuring an exceptional customer experience. - Lead and motivate the team to achieve sales targets and maintain high standards. - Implement effective visual merchandising and inventory management strategies. If you're ready to bring your expertise to the forefront, submit your CV to</p><p><strong>Desired Candidate Profile</strong></p><p>- Proven experience with a minimum of 3 to 4 years in retail management, specifically within the fashion industry. - Strong leadership skills to inspire and guide a dedicated team. - A keen understanding of fashion trends and customer preferences.</p>

<p>The sales and Marketing Manager is responsible for meeting the sales targets of the organization through effective planning and budgeting as well as to ensure the setting and implementation of the right Marketing activities of each department as well as to ensure development path of all the Team working in the marketing and sales department.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in pharmacy, Biology or Business with 5+ years experiences in Sales and Marketing</p><p>Effective communication skills in Arabic, English and French</p><p>Knowledge of computer applications (MS Office, Power point )</p><p>Competencies and skills</p><p>Solid background in the designated market she/he serves.</p><p>B2B, B2C, Consumer &amp; Strategic Marketing, Market research &amp; analysis, Quantitative &amp; Qualitative research plans &amp; projects market segmentation &amp; competitive analysis, Return on Investment (ROI), social media &amp; Digital Marketing, Events management, Internal communications, Campaigns budgeting, ATL &amp; BTL project management.</p>

<p><h4>Role overview</h4> <p>We're looking for a technical product owner who thrives at the intersection of business and technology. You'll be the bridge between what the business needs and how it gets built — translating requirements into scalable technical solutions, guiding product owners, and serving as the go-to expert when production issues strike.</p> <p>This role is a full time position with a fixed term contract - contract end date December 2027.</p> <h4>Key responsibilities</h4> <p><strong>Drive technical solutions</strong><br> Partner with business analysts to turn business requirements into clear technical specifications.<br> Design scalable, maintainable solutions and guide developers through implementation.<br> Assess technical feasibility and flag challenges early.</p> <p><strong>Own incident & problem management</strong><br> Act as the escalation point for critical production incidents — diagnose root causes, propose fixes, and implement workarounds to restore service fast.<br> Lead post-incident reviews and drive preventive measures through proactive monitoring and risk assessments.</p> <p><strong>Collaborate across teams</strong><br> Serve as the liaison between business analysts, product owners, developers, testers, and application support.<br> Support backlog prioritization, test planning, and technical debt management.<br> Run technical huddles, incident drills, and retrospectives to continuously raise the bar.</p> <p><strong>Document & improve</strong><br> Maintain comprehensive technical documentation (design specs, architecture diagrams, user guides).<br> Stay ahead of industry trends and champion best practices across the team.<br> AI readiness - work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Skills & behaviours</h4> <ul> <li>Sharp analytical and problem-solving mindset</li> <li>Excellent communicator — able to make complex topics simple for any audience</li> <li>Strong command of English (written & verbal)</li> <li>Deep understanding of Agile/Scrum methodologies</li> <li>Proven experience in system design at scale</li> </ul> <h4>Minimum requirements</h4> <ul> <li>Education: Bachelor's degree in computer science, engineering, IT, or related field</li> <li>Experience: 5–8 years in the software development life cycle, with proven experience as a technical product manager in a software development environment</li> <li>Strong understanding of SDLC methodologies</li> <li>Legally permitted to work in the country of operations</li> <li>Physically fit to carry out the duties and responsibilities of the role</li> </ul> <h4>Reporting & working conditions</h4> <p>The position reports directly to the technical manager – health platform, with close coordination across the department and the wider company.<br> Working conditions are standard for an office environment.<br> Due to the nature of the role, extended working hours may occasionally be required to support incident resolution or critical project milestones.</p> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p>Assess the current HR organisation, processes, tools and capabilities across the Group. Conduct a diagnostic of the existing HR model and identify key gaps and priorities. Define the Group HR strategy and roadmap through 2030 . Design the appropriate Group HR operating model, organisation and governance structure . Clarify roles and responsibilities between Group, countries, business units and subsidiaries. Develop a Group-wide framework for talent management and high-potential identification . Establish succession planning and leadership pipeline frameworks. Develop Group approaches to performance management and compensation . Define recruitment, internal mobility and career development frameworks. Develop approaches to leadership development, learning and capability building. Recommend appropriate HR technology, systems and digitalisation initiatives. Help define and reinforce Group culture, values and leadership principles . Establish relevant HR KPIs, dashboards and management reporting. Benchmark the Group's HR organisation and practices against relevant African and international groups. Prioritise initiatives and establish a practical implementation roadmap. Phase 2 u2013 Implementation &amp; Knowledge Transfer Following the development of the HR strategy and roadmap, the consultant will support the Group in progressively implementing the proposed model. Key responsibilities will include: Supporting the implementation of the Group HR operating model and governance. Accompanying the existing HR leadership and teams in deploying new processes, tools and frameworks. Supporting the implementation of talent, succession, performance and compensation initiatives. Coaching and transferring knowledge to the internal HR team. Supporting the development of the next generation of Group HR leadership. Monitoring implementation progress and recommending adjustments where required. Ensuring that the Group develops the internal capabilities necessary to independently manage and evolve the HR function over the long term.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a very senior HR transformation professional with a strong track record of designing and implementing HR models within complex organisations. The ideal candidate will have: 15+ years of senior HR / HR transformation experience . Previous experience as a Group CHRO, CHRO, Group HR Director, HR Transformation Director, senior HR consultant or equivalent . Proven experience in designing or transforming Group-level HR functions . Experience working with large, multi-country organisations , ideally across Africa and/or emerging markets. Strong experience in HR operating models, governance and organisational design. Demonstrated expertise in talent management, succession planning, performance management and leadership development. Strong understanding of compensation and reward frameworks. Experience developing HR strategies and translating them into practical implementation roadmaps. Experience leading or supporting significant HR transformation and change programmes. Strong understanding of HR technology and digital transformation. Ability to operate comfortably with Group-level executives, business leaders and senior HR professionals . Strong facilitation, influencing and stakeholder-management skills. A pragmatic, hands-on approach, with the ability to move from strategy and diagnosis to implementation. Excellent communication and presentation skills. Fluent in Arabic, French and English , with the ability to work effectively with senior stakeholders across Francophone and international environments.</p><p>Particular consideration will be given to candidates who have: Worked with African groups operating across multiple countries and subsidiaries . Designed HR operating models for diversified or family-owned groups. Worked with organisations undergoing rapid growth, geographic expansion or governance transformation. Successfully built Group HR functions where HR previously operated primarily at business-unit or country level. Experience coaching internal HR leaders and transferring capabilities rather than remaining solely in an advisory capacity.</p>

<p>You will build AI features end to end: the model or pipeline that produces the decision, the service that runs it, and the product surface where a revenue manager sees and acts on it. This is not a research role and it is not a pure app-dev role it is the bridge between them. Examples of what you'd own in your first year:</p><ul><li>Forecasting and rate-recommendation logic that feeds our auto-publish engine, including the guardrails that keep recommendations inside a property's tolerance</li><li>LLM-driven features: natural-language explanations of why a rate moved, conversational querying of a property's performance, automated market commentary</li><li>Rate-intelligence pipelines ingesting competitor rates, cleaning messy third-party data, and turning it into signals the model can trust</li><li>Evaluation harnesses and monitoring so we know when a model degrades before a customer does</li><li>The full-stack surface around all of the above: APIs, data models, and the UI that exposes them</li></ul><p>3 5 years building and shipping production software, with meaningful AI/ML work in that time</p><p>Strong Python; comfortable in TypeScript/JavaScript for the application layer</p><p>Hands-on experience with LLM APIs (Anthropic, OpenAI or similar) prompt design, structured output, tool use, retrieval, and the evaluation discipline to know whether any of it is working</p><p>Solid SQL and data modeling; you can reason about a schema and write queries that don't melt the database</p><p>Experience with at least one of: time-series forecasting, pricing/optimization models, or recommendation systems</p><p>Comfort with messy, incomplete, real-world data third-party feeds, inconsistent APIs, partial history</p><p>Cloud deployment experience and familiarity with modern CI/CD</p><p>Nice To Have:</p><ul><li>Hospitality, travel, pricing, or marketplace domain experience</li><li>Experience integrating with PMS, channel manager, or booking-engine APIs</li><li>Background in a small startup where you owned a system rather than a ticket queue</li></ul><p>How we work, and who succeeds here</p><p>We hire for ownership as much as for stack. The engineers who do well:</p><ul><li>Take technical ownership. You're handed a problem, not a spec. You decide what to build, flag the trade-offs, and are accountable for the result in production including when it breaks at an inconvenient hour.</li><li>Are intrinsically driven. Nobody will watch your calendar. You choose the right next thing to work on when the direction is ambiguous, and you finish things.</li><li>Communicate well asynchronously. Written updates that a busy reader can act on. You surface blockers early rather than going quiet. Clear, complete PR descriptions and issue comments.</li><li>Manage your own time zone. You're responsible for maintaining reliable overlap with the team and for being predictable about when you're reachable.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>3 5 years building and shipping production software, with meaningful AI/ML work in that time</p><p>Strong Python; comfortable in TypeScript/JavaScript for the application layer</p><p>Hands-on experience with LLM APIs (Anthropic, OpenAI or similar) prompt design, structured output, tool use, retrieval, and the evaluation discipline to know whether any of it is working</p><p>Solid SQL and data modeling; you can reason about a schema and write queries that don't melt the database</p><p>Experience with at least one of: time-series forecasting, pricing/optimization models, or recommendation systems</p><p>Comfort with messy, incomplete, real-world data third-party feeds, inconsistent APIs, partial history</p><p>Cloud deployment experience and familiarity with modern CI/CD</p>

<p>You will own how we reach the market across both our products: the website, the content, the social presence and the paid ads. You will sit with the Valsoft marketing team in Beirut, with peer marketers around you, and report directly to ServiceCentral's Managing Director. We are not hiring someone to do this work by hand. If you are still writing blog posts yourself, this is the wrong role. We want a marketer who reaches for Claude, Cowork or whatever comes next the moment a task repeats, builds the thing that does it, and moves on to the next problem. Manual is how a task starts here. It is not how it should still look a few weeks later. You will inherit an AI marketing pipeline we have part-built, along with our brand voice, positioning and competitive research. Treat it as a starting point. We expect you to replace it with something better, and you will have the MD building alongside you while you do.</p><h3>Responsibilities</h3><ul><li>Own the website, landing pages, blog, social and paid ads across RepairQ and ServiceManager</li><li>Keep the two products in two distinct voices. RepairQ sells to repair retailers; ServiceManager sells to OEMs, 3PLs and depots. A blended ServiceCentral message serves neither</li><li>Run first response on inbound and get every lead to the right person quickly</li><li>Build outbound assets and copy variants for our sales team, and iterate them on what actually gets replies</li><li>Report on the funnel: sessions, form fills, reply rates, leads into opportunities</li><li>Automate your own job continuously, and tell us each month what you took off your plate</li></ul><h3>Customer-facing release comms</h3><p>We ship product improvements constantly. Working with product, engineering and our customer success managers, you will turn the material already generated while we build and test releases into short videos that show customers what has changed and why it matters. Product and engineering supply the substance. The customer success managers make sure what goes out is compelling and fit to put in front of a customer.</p><h3>How we work together</h3><p>Positioning, category naming and ICP are set by the Managing Director today, so you will be working to a message that is already defined. That boundary moves as you earn it. What is yours from day one is how the message reaches the market, and what the market tells us back.</p><h3>Logistics</h3><p>Full time. Your day is shifted to overlap North America: expect around four hours of daily overlap with our Eastern Time colleagues, which means working into the early evening Beirut time.</p><p><strong>Desired Candidate Profile</strong></p><p>2 to 4 years in B2B marketing, hands on across content, social, web and paid</p><p>Fluent daily use of AI tools, and at least one thing you have built that now runs without you</p><p>Comfortable in the technical layer: a CMS, an ads platform, analytics, and enough scripting or automation tooling that "can we automate this" is a question you answer rather than ask</p><p>Clear written English. Most of what you produce is read by North American buyers</p><p>You ship. You would rather put something live and learn from it than wait for it to be perfect</p><h4>Even better if you have</h4><ul><li>Marketed a B2B SaaS product to SMB and enterprise buyers at the same time</li><li>Worked in or around retail, repair, logistics or field service</li><li>Built an internal tool, agent or workflow that other people ended up using</li></ul>

<p><strong>1. Job Purpose</strong></p><p>The Medical Representative Dental Line is responsible for promoting and selling MedisPharm s dental products within the assigned territory of Beirut and Dahieh.</p><p>The position is responsible for developing and maintaining strong professional relationships with dentists, dental clinics and centers, pharmacies, and other relevant healthcare professionals, while achieving assigned sales targets, expanding the customer base, identifying new business opportunities, and implementing the company s approved sales and promotional strategies.</p><p><strong>2. Key Responsibilities</strong></p><ul><li>Conduct regular and planned visits to dentists, dental clinics and centers, pharmacies, and other relevant customers across Beirut and Dahieh.</li><li>Promote and present MedisPharm s dental products in a professional and informative manner, clearly explaining product features, benefits, applications, and competitive advantages.</li><li>Achieve the assigned monthly, quarterly, and annual sales targets for the Dental Line within the assigned territory.</li><li>Develop, maintain, and strengthen long-term professional relationships with dentists and other healthcare professionals.</li><li>Identify new customers and business opportunities within Beirut and Dahieh and develop them into active accounts.</li><li>Regularly assess customer needs and recommend appropriate products from the Dental Line portfolio.</li><li>Follow up on customer orders and coordinate with the relevant internal departments regarding product availability, order processing, and delivery requirements.</li><li>Monitor market activity within the assigned territory and provide management with relevant information regarding customer needs, market trends, and business opportunities.</li><li>Monitor competitors products, prices, promotions, activities, and market presence, and provide regular feedback to the direct manager.</li><li>Implement approved promotional activities and sales initiatives for the Dental Line in accordance with company policies and strategies.</li><li>Participate in dental conferences, exhibitions, scientific events, seminars, workshops, and other professional activities when required.</li><li>Build strong professional relationships with dentists and dental professionals to increase awareness and appropriate utilization of the company s products.</li><li>Follow up with existing customers to maintain business relationships, increase customer loyalty, and identify opportunities for additional sales.</li><li>Ensure accurate and timely recording of customer visits, sales activities, opportunities, and relevant customer information in the company s CRM or approved reporting system.</li><li>Prepare and submit regular reports covering customer visits, sales performance, new business opportunities, market developments, and competitor activities.</li><li>Follow up on customer payments and outstanding balances in coordination with the Accounting Department or relevant department, when required.</li><li>Maintain a professional image of MedisPharm during all customer visits and external activities.</li><li>Plan and organize daily routes and customer visits efficiently to ensure adequate coverage of Beirut and Dahieh and maximize territory productivity.</li><li>Maintain up-to-date knowledge of MedisPharm s Dental Line portfolio, product applications, competitors, and relevant market developments.</li><li>Ensure compliance with MedisPharm s internal policies, procedures, approved promotional practices, and applicable regulations.</li><li>Collaborate effectively with Sales, Marketing, Medical Affairs, Regulatory Affairs, Warehouse, Accounting, and other relevant departments.</li><li>Perform any other relevant duties and responsibilities assigned by the direct manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>3. Educational Qualifications</strong></p><p>Bachelor s degree in Pharmacy, Dentistry, Medical Sciences, Life Sciences, or another relevant field.</p><p>Additional education or training in dental products, healthcare sales, or related fields is considered an advantage.</p><p><strong>4. Experience</strong></p><p>Previous experience in Medical Representation, Pharmaceutical Sales, Dental Sales, or Healthcare Sales is preferred.</p><p>Experience dealing with dentists, dental clinics, pharmacies, or dental healthcare professionals is considered an advantage.</p><p>Knowledge of the dental market in Beirut and Dahieh is a plus.</p>

<p>As part of the Financial Services Risk Management (FSRM) practice you will provide a well-integrated broad array of risk management services to capital market participants, such as, Banks, Pension Funds, Investment Companies and Insurance. FSRM products and services include all aspects related to Pillar one and Pillar Two Risks, Risk Analytics, Credit Analysis, Investment Analysis and Risk Reporting.</p><p>As an FSRM Manager, you'll technically contribute to manage and lead FS Risk Management engagements. You will work effectively as a team leader having the responsibility, providing support, maintaining communication, and updating engagement directors and partners on progress. You'll also build valuable relationships with external clients and internal peers. In addition, you'll contribute to presentations and provide inputs to proposals.</p><p>Drawing on your skills and experience, you'll stay abreast of innovative commercial insights for clients. You ll also assist in packaging overall project findings into clear, concise, high-quality products.</p><p>You'll serve as a role model to junior team members for quality &amp; risk management and ensure that junior team members are aware and understand and comply with EY's Quality &amp; Risk Management guidelines. As a Manager, you'll also communicate effectively with junior team members and help cultivating them to becoming a high performer.</p><p><strong>Skills and attributes for success</strong></p><ul><li>Strong analytical and problem-solving skills</li><li>Strong drive to excel professionally, and to guide and motivate others</li><li>Advanced written and verbal communication skills</li><li>Dedicated, innovative, resourceful, analytical and able to work under pressure</li><li>Foster an efficient, innovative and team-oriented work environment</li></ul><p>EY offers a competitive remuneration package commensurate with your work experience where you ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy. Plus, we offer:</p><ul><li>Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.</li><li>Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li>Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>To qualify for the role you must have</strong></p><ul><li>Strong educational background from a top institution, quantitative/ finance/ economics/ actuarial programme</li><li>Min. 7 years of relevant professional experience in a consulting and /or banking environment.</li><li>Experience in working in a project-based, team-oriented environment, ideally in the banking sector or consulting, with a proven track record of managing teams and delivering in fast-paced and demanding environments</li><li>Experience and proficiency in programming languages: R, Paython or SQL.</li><li>Excellent analytical, report-writing, facilitation and presentation skills</li><li>Strong management skills and proven people management skills</li><li>Experience in managing both internal and external stakeholders</li><li>Ability and appetite to drive business development and contribute to the growth of EY s solutions</li></ul><p><strong>Ideally, you ll also have</strong></p><ul><li>Professional certifications: FRM and/or CFA</li></ul><p><strong>What we look for</strong></p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.</p>

<p><strong>Job Summary :</strong> We are seeking a highly experienced Senior Site Fit-Out Architect with 10 15 years of experience in fit-out projects to join our construction team.</p><p>The successful candidate will be responsible for overseeing architectural fit-out works on site, coordinating with project teams, consultants, subcontractors, and suppliers, and ensuring that works are executed in accordance with approved drawings, specifications, quality standards, project schedules, and safety requirements.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Site &amp; Fit-Out Management</strong></p><ul><li>Supervise and manage all architectural and interior fit-out works on site.</li><li>Ensure that works are executed according to approved drawings, specifications, method statements, and project requirements.</li><li>Monitor daily site activities and ensure proper sequencing and coordination of works.</li><li>Review construction details and resolve technical and architectural issues arising on site.</li><li>Ensure proper execution of finishes, ceilings, partitions, flooring, doors, joinery, cladding, painting, and other architectural works.</li><li>Monitor workmanship and ensure compliance with required quality standards.</li><li>Coordinate inspections and ensure timely rectification of defects and outstanding works.</li></ul><p><strong>Drawings &amp; Technical Coordination</strong></p><ul><li>Review architectural, interior design, shop drawings, and construction drawings.</li><li>Coordinate architectural works with structural, MEP, electrical, and other disciplines.</li><li>Review and coordinate subcontractor/shop drawings and material submissions.</li><li>Identify discrepancies and design conflicts and coordinate their resolution with consultants and the project team.</li><li>Assist in preparing and reviewing RFIs, technical submittals, and site instructions.</li><li>Ensure that the latest approved drawings and documents are being used on site.</li></ul><p><strong>Project Coordination</strong></p><ul><li>Coordinate closely with the Project Manager, Site Engineers, consultants, subcontractors, and suppliers.</li><li>Attend site meetings and technical coordination meetings as required.</li><li>Follow up on project progress and identify potential delays or technical issues.</li><li>Coordinate with procurement and subcontractors to ensure materials and works are available as required by the project schedule.</li><li>Support the Project Manager in achieving project milestones and completion targets.</li></ul><p><strong>Quality Control</strong></p><ul><li>Ensure architectural works comply with project specifications, approved materials, and quality standards.</li><li>Conduct regular site inspections and monitor the quality of finishing works.</li><li>Prepare and follow up on snagging and de-snagging activities.</li><li>Ensure proper mock-ups and samples are approved before mass execution.</li><li>Assist in maintaining project quality records and documentation.</li></ul><p><strong>Site Documentation &amp; Reporting</strong></p><ul><li>Prepare daily/weekly progress reports related to architectural and fit-out activities.</li><li>Maintain records of inspections, approvals, RFIs, drawings, material submissions, and site instructions.</li><li>Monitor quantities and progress of fit-out works and report discrepancies when required.</li><li>Assist with project handover documentation and as-built requirements.</li></ul><p><strong>Health &amp; Safety</strong></p><ul><li>Ensure that fit-out activities are carried out in accordance with the company's health and safety requirements.</li><li>Coordinate with the HSE team to identify and address site risks.</li><li>Ensure subcontractors and workers comply with site safety procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Architecture from a recognized university.</p><p>10 15 years of professional experience, with significant experience in fit-out, interior, commercial, residential, hospitality, or similar construction projects.</p><p>Proven experience working in a construction/contracting company and managing architectural works on site.</p><p>Strong knowledge of construction methods, architectural finishes, and fit-out execution.</p><p>Strong ability to read and interpret architectural, structural, MEP, and shop drawings.</p><p>Experience in coordinating subcontractors and multiple project disciplines.</p><p>Experience in project handover, snagging, and defect management.</p><p>Strong knowledge of construction specifications, materials, and quality requirements.</p><p>Experience with AutoCAD is required; knowledge of Revit and/or other BIM software is an advantage.</p><p>Good knowledge of Microsoft Office, particularly Excel and Word.</p>

We are looking for an experienced Financial Officer to join our Group. <br> <br>The Financial Officer will support financial reporting, cash flow management, internal controls, budgeting, and compliance, while providing accurate and timely financial information to the Managing Director to support business decision-making. <br>Key Responsibilities <br>• Prepare and submit cash flow reports and support the preparation of P&L reporting. <br>• Monitor cash flow, working capital, expenses, collections, and receivables. <br>• Ensure proper control over contracts, purchases, payables, and supplier balances. <br>• Support budgeting, financial forecasting, and variance analysis. <br>• Identify financial risks, cost-control opportunities, and areas for profitability improvement. <br>• Coordinate with the external bookkeeper and other relevant stakeholders as required. <br> <br>Requirements <br>• Bachelor’s degree in Accounting, Finance, or a related field. <br>• 6–8 years of relevant experience in accounting, finance, or financial reporting. <br>• Experience in trading, distribution, or FMCG is an advantage. <br>• Strong knowledge of accounting principles and IFRS. <br>• Advanced Excel skills; experience with Odoo or other ERP systems is a strong advantage. <br>• Strong analytical, problem-solving, and financial reporting skills. <br>• Good understanding of internal controls, budgeting, and cash flow management. <br>• High level of accuracy, integrity, confidentiality, and attention to detail. <br>• Excellent communication and coordination skills. <br>• Fluency in French is mandatory. <br>• Strong English communication skills are required; Arabic is an advantage. <br> <br>What We Offer <br>• Exposure to group-level financial operations <br>• Growth and development opportunities <br>• Dynamic and collaborative work environment <br>• Hands-on experience across multiple business entities <br> <br>Location: Hazmieh - Lebanon <br>Employment Type: Full Time