Call Center Jobs in Lebanon
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At Infoquest, we believe that better decisions shape better futures. We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them. By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.</p>
<p>As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy. This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.</p>
<h4>Why we exist</h4>
<p>In today’s world, decisions can’t wait. Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high. Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.</p>
<p>Our role is simple but powerful: we make inaccessible knowledge accessible fast.</p>
<h4>The associate journey</h4>
<p>As an Associate, you’ll be at the center of this mission. Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.</p>
<p>Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation. On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries. Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards. With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.</p>
<p>This isn’t a back-office role. You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively. Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.</p>
<h4>What you’ll do</h4>
<ul>
<li><strong>Get smart on new markets:</strong> Quickly understand industries, trends, and client needs. Learn how to absorb information fast and translate it into effective sourcing strategies.</li>
<li><strong>Expert sourcing:</strong> Use LinkedIn, databases, and online tools to identify and source experts across industries. Be resourceful and creative in finding the right people who can deliver real impact.</li>
<li><strong>Initial outreach:</strong> Contact potential experts through cold calls, emails, and messages. Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.</li>
<li><strong>Convincing and negotiation:</strong> Persuade and engage experts by building trust, handling objections, and securing participation in projects. Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.</li>
<li><strong>Qualification:</strong> Conduct screening calls to assess expertise and fit. Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.</li>
<li><strong>Compliance and data security:</strong> Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.</li>
<li><strong>KPI achievement:</strong> Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations. Performance-based bonuses reward Associates who achieve and exceed their KPIs.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>0–4 years of professional experience. Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.</li>
<li>Strong command of English with excellent writing and communication skills.</li>
<li>Time management and organizational skills to handle multiple projects at once.</li>
<li>A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.</li>
<li>A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.</li>
</ul>
<h4>Bonus points if you have</h4>
<ul>
<li>Relevant internships or experience in business, consulting, or commercial fields.</li>
<li>An entrepreneurial spirit with a passion for building and creating.</li>
<li>Fluency in Arabic and/or French.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>A competitive salary, company merchandise, and the chance to grow with a high-speed startup.</li>
<li>Clear career progression and access to learning and development programs.</li>
<li>High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.</li>
<li>A vibrant workspace in the Beirut Digital District.</li>
<li>Team events, dinners, and bonding activities that make work more fun.</li>
</ul>
<h4>Our interview process</h4>
<ul>
<li>Initial screening interview</li>
<li>Case study interview</li>
<li>In-person interview and meet the team</li>
<li>Offer call</li>
</ul>
<h4>A note from us</h4>
<p>At Infoquest, diversity is our strength. We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.</p>
<p>“Don’t worry if you don’t match every requirement. What matters most is your drive, potential, and willingness to learn.”</p>
Department Service Center
<br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe.
<br>Main Duties and Responsibilities
<br>• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Communicate with customers to understand their issues and collect all required product and purchase information.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
Department Service Center
<br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe.
<br>Main Duties and Responsibilities
<br>• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Communicate with customers to understand their issues and collect all required product and purchase information.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
Accountant
<br>Saint George Medical Center
<br>Ajaltoun – Lebanon
<br>
<br>Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care.
<br>SGMC is currently recruiting an experienced Accountant to support daily accounting operations, financial reporting, reconciliations, and month/year-end closing. The role will ensure accurate financial records, compliance with IFRS and local tax laws, and adherence to strong internal control procedures.
<br>The accountant will also support billing, revenue recognition, accounts payable, accounts receivable, procurement controls, and audit preparation to ensure accuracy, proper authorization, and financial integrity.
<br>Key Responsibilities:
<br> Perform daily accounting operations, including general ledger entries, reconciliations, and accurate financial recording.
<br> Assist with month-end and year-end closing procedures, including accruals, provisions, and adjusting entries.
<br> Prepare and maintain accurate accounting records and supporting documentation.
<br> Assist with VAT, withholding tax, and other regulatory filings.
<br> Process and monitor accounts payable, accounts receivable, supplier invoices, and payments.
<br> Assist with billing and revenue recognition activities.
<br> Monitor cash transactions and banking activities in accordance with internal controls.
<br> Ensure proper documentation, authorization, and recording of financial transactions.
<br> Assist in maintaining compliance with IFRS, tax laws, healthcare regulations, and company policies.
<br> Support internal and external audits by preparing required schedules and supporting documentation.
<br> Assist in maintaining and strengthening internal controls and proper segregation of duties.
<br> Assist with accounting period closing and system access controls.
<br> Provide support to the Finance Manager and Chief Accountant with financial reporting and other accounting-related duties.
<br>
<br>Job Requirements:
<br>Education & Experience:
<br> Bachelor’s degree in Accounting, Finance, or a related field.
<br> CPA, CMA, or equivalent certification is preferred.
<br> 2 - 3 years of progressive accounting experience
<br> Healthcare or hospital accounting experience is an advantage
<br> Experience with general ledger, reconciliations, accounts payable, accounts receivable, and financial reporting
<br>
<br>Skills:
<br> Good knowledge of IFRS, tax regulations, and financial compliance.
<br> Strong knowledge of accounting principles, financial reporting, reconciliations, and general ledger management.
<br> Strong analytical, problem-solving, and attention-to-detail skills.
<br> Proficiency in Microsoft Office especially Excel.
<br> Strong organizational and communication skills with the ability to meet deadlines.
<br> High level of integrity, accuracy, and confidentiality.
<br> Good command of Arabic and English, both written and verbal.
<br>
<br>Interested candidates may submit their resume at: hr@sgmc.com.lb
Accountant
<br>Saint George Medical Center
<br>Ajaltoun – Lebanon
<br>
<br>Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care.
<br>SGMC is currently recruiting an experienced Accountant to support daily accounting operations, financial reporting, reconciliations, and month/year-end closing. The role will ensure accurate financial records, compliance with IFRS and local tax laws, and adherence to strong internal control procedures.
<br>The accountant will also support billing, revenue recognition, accounts payable, accounts receivable, procurement controls, and audit preparation to ensure accuracy, proper authorization, and financial integrity.
<br>Key Responsibilities:
<br> Perform daily accounting operations, including general ledger entries, reconciliations, and accurate financial recording.
<br> Assist with month-end and year-end closing procedures, including accruals, provisions, and adjusting entries.
<br> Prepare and maintain accurate accounting records and supporting documentation.
<br> Assist with VAT, withholding tax, and other regulatory filings.
<br> Process and monitor accounts payable, accounts receivable, supplier invoices, and payments.
<br> Assist with billing and revenue recognition activities.
<br> Monitor cash transactions and banking activities in accordance with internal controls.
<br> Ensure proper documentation, authorization, and recording of financial transactions.
<br> Assist in maintaining compliance with IFRS, tax laws, healthcare regulations, and company policies.
<br> Support internal and external audits by preparing required schedules and supporting documentation.
<br> Assist in maintaining and strengthening internal controls and proper segregation of duties.
<br> Assist with accounting period closing and system access controls.
<br> Provide support to the Finance Manager and Chief Accountant with financial reporting and other accounting-related duties.
<br>
<br>Job Requirements:
<br>Education & Experience:
<br> Bachelor’s degree in Accounting, Finance, or a related field.
<br> CPA, CMA, or equivalent certification is preferred.
<br> 2 - 3 years of progressive accounting experience
<br> Healthcare or hospital accounting experience is an advantage
<br> Experience with general ledger, reconciliations, accounts payable, accounts receivable, and financial reporting
<br>
<br>Skills:
<br> Good knowledge of IFRS, tax regulations, and financial compliance.
<br> Strong knowledge of accounting principles, financial reporting, reconciliations, and general ledger management.
<br> Strong analytical, problem-solving, and attention-to-detail skills.
<br> Proficiency in Microsoft Office especially Excel.
<br> Strong organizational and communication skills with the ability to meet deadlines.
<br> High level of integrity, accuracy, and confidentiality.
<br> Good command of Arabic and English, both written and verbal.
<br>
<br>Interested candidates may submit their resume at: hr@sgmc.com.lb
Accountant
<br>Saint George Medical Center
<br>Ajaltoun – Lebanon
<br>
<br>Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care.
<br>SGMC is currently recruiting an experienced Accountant to support daily accounting operations, financial reporting, reconciliations, and month/year-end closing. The role will ensure accurate financial records, compliance with IFRS and local tax laws, and adherence to strong internal control procedures.
<br>The accountant will also support billing, revenue recognition, accounts payable, accounts receivable, procurement controls, and audit preparation to ensure accuracy, proper authorization, and financial integrity.
<br>Key Responsibilities:
<br> Perform daily accounting operations, including general ledger entries, reconciliations, and accurate financial recording.
<br> Assist with month-end and year-end closing procedures, including accruals, provisions, and adjusting entries.
<br> Prepare and maintain accurate accounting records and supporting documentation.
<br> Assist with VAT, withholding tax, and other regulatory filings.
<br> Process and monitor accounts payable, accounts receivable, supplier invoices, and payments.
<br> Assist with billing and revenue recognition activities.
<br> Monitor cash transactions and banking activities in accordance with internal controls.
<br> Ensure proper documentation, authorization, and recording of financial transactions.
<br> Assist in maintaining compliance with IFRS, tax laws, healthcare regulations, and company policies.
<br> Support internal and external audits by preparing required schedules and supporting documentation.
<br> Assist in maintaining and strengthening internal controls and proper segregation of duties.
<br> Assist with accounting period closing and system access controls.
<br> Provide support to the Finance Manager and Chief Accountant with financial reporting and other accounting-related duties.
<br>
<br>Job Requirements:
<br>Education & Experience:
<br> Bachelor’s degree in Accounting, Finance, or a related field.
<br> CPA, CMA, or equivalent certification is preferred.
<br> 2 - 3 years of progressive accounting experience
<br> Healthcare or hospital accounting experience is an advantage
<br> Experience with general ledger, reconciliations, accounts payable, accounts receivable, and financial reporting
<br>
<br>Skills:
<br> Good knowledge of IFRS, tax regulations, and financial compliance.
<br> Strong knowledge of accounting principles, financial reporting, reconciliations, and general ledger management.
<br> Strong analytical, problem-solving, and attention-to-detail skills.
<br> Proficiency in Microsoft Office especially Excel.
<br> Strong organizational and communication skills with the ability to meet deadlines.
<br> High level of integrity, accuracy, and confidentiality.
<br> Good command of Arabic and English, both written and verbal.
<br>
<br>Interested candidates may submit their resume at: hr@sgmc.com.lb
Accountant
<br>Saint George Medical Center
<br>Ajaltoun – Lebanon
<br>
<br>Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care.
<br>SGMC is currently recruiting an experienced Accountant to support daily accounting operations, financial reporting, reconciliations, and month/year-end closing. The role will ensure accurate financial records, compliance with IFRS and local tax laws, and adherence to strong internal control procedures.
<br>The accountant will also support billing, revenue recognition, accounts payable, accounts receivable, procurement controls, and audit preparation to ensure accuracy, proper authorization, and financial integrity.
<br>Key Responsibilities:
<br> Perform daily accounting operations, including general ledger entries, reconciliations, and accurate financial recording.
<br> Assist with month-end and year-end closing procedures, including accruals, provisions, and adjusting entries.
<br> Prepare and maintain accurate accounting records and supporting documentation.
<br> Assist with VAT, withholding tax, and other regulatory filings.
<br> Process and monitor accounts payable, accounts receivable, supplier invoices, and payments.
<br> Assist with billing and revenue recognition activities.
<br> Monitor cash transactions and banking activities in accordance with internal controls.
<br> Ensure proper documentation, authorization, and recording of financial transactions.
<br> Assist in maintaining compliance with IFRS, tax laws, healthcare regulations, and company policies.
<br> Support internal and external audits by preparing required schedules and supporting documentation.
<br> Assist in maintaining and strengthening internal controls and proper segregation of duties.
<br> Assist with accounting period closing and system access controls.
<br> Provide support to the Finance Manager and Chief Accountant with financial reporting and other accounting-related duties.
<br>
<br>Job Requirements:
<br>Education & Experience:
<br> Bachelor’s degree in Accounting, Finance, or a related field.
<br> CPA, CMA, or equivalent certification is preferred.
<br> 2 - 3 years of progressive accounting experience
<br> Healthcare or hospital accounting experience is an advantage
<br> Experience with general ledger, reconciliations, accounts payable, accounts receivable, and financial reporting
<br>
<br>Skills:
<br> Good knowledge of IFRS, tax regulations, and financial compliance.
<br> Strong knowledge of accounting principles, financial reporting, reconciliations, and general ledger management.
<br> Strong analytical, problem-solving, and attention-to-detail skills.
<br> Proficiency in Microsoft Office especially Excel.
<br> Strong organizational and communication skills with the ability to meet deadlines.
<br> High level of integrity, accuracy, and confidentiality.
<br> Good command of Arabic and English, both written and verbal.
<br>
<br>Interested candidates may submit their resume at: hr@sgmc.com.lb
<p>Result of Service The consultant will support the assessment and development of project proposals submitted by Member States for the 2026 Call for Proposals, ensuring their alignment with UNRSF priorities, Fund eligibility criteria, and relevant road safety standards. in addition to submitting a regional project proposal in line with UNRSF criteria.</p>
<p>Work Location Remote Expected duration 2 months</p>
<h3>Duties and Responsibilities</h3>
<p>Background ESCWA plays an active role in supporting Member States in accessing funding through the United Nations Road Safety Fund (UNRSF) Call for Proposals, including assistance with the preparation, review, and submission of project documents aligned with the UNRSF s proposal guidelines. For the 2026 cycle, the UNRSF will prioritize programmes that support the adoption and implementation of road safety laws and standards aligned with relevant UN legal instruments. Priority will be given to country- or city-level interventions that address key gaps identified in the 2023 Global Status Report on Road Safety (GSRRS). Where feasible, the Fund encourages regional programmes involving three or more countries. Proposals may include: 1. Safe Motorcycle mobility 2. Safe system approach</p>
<p>Objective The consultant will be responsible to support ESCWA in assessing and developing project proposals submitted by Member States for the 2026 UNRSF Call for Proposals, ensuring alignment with the Fund s priorities and eligibility criteria.</p>
<h3>Duties and Responsibilities</h3>
<p>The consultant on road safety will be responsible for the following tasks:</p>
<ul>
<li>Assessment of project summaries received from Member states for the UNRSF call for proposals 2026.</li>
<li>Preparation of concept notes of selected projects for the first phase of the UNRSF call for proposals 2026.</li>
<li>Deliver a virtual capacity-building workshop to strengthen the ability of national focal points to draft project proposals that meet UNRSF eligibility criteria and adhere to the application guidelines.</li>
<li>Drafting a regional project proposal on road safety.</li>
<li>Any additional tasks requested by the hiring officer to support staff and the project implementation</li>
</ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications/special skills</h3>
<p>Master's degree in transport, engineering, road safety or any other related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 4 years of professional experience in the field of road safety is required. Demonstrated knowledge of road safety data management tools and applications, familiarity with the Safe System approach and international road safety standards, processes and eligible criteria and priorities is required. Demonstrated expertise in preparing funding proposals, concept notes, or strategic documents for international development organizations or multilateral funds is required. Previous experience working with national stakeholders, international organizations, and/or the UN system in the Arab region is highly is desirable. Languages English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. For this position, Fluency in oral and written English and Arabic is required. Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>AB Group PLLC is a dynamic architecture firm with a passion for delivering innovative and impactful designs. Specializing in hospitality, multifamily, and office projects, we take pride in creating spaces that inspire. We are expanding our talented team and looking for a skilled <strong>Autodesk Revit Draftsperson </strong>to join us remotely from Lebanon.</p><br><br>Job Description<br><p>Position Overview</p><br><p>ABG is seeking a highly responsive, articulate, and results-driven Appointment Setter and HubSpot CRM Manager.<br>
This person will be responsible for contacting new inbound leads within 60 seconds of:</p><br><ul><li>Submitting a contact form through the ABG website.</li><li>Calling ABG’s front desk line.</li><li>Leaving a voicemail or missed call.</li><li>Entering ABG’s lead system through another marketing channel.</li><li>This position requires an exceptionally high sense of urgency. Every minute of delay reduces the likelihood of connecting with and converting a prospective client.</li><li>The successful candidate must have impeccable spoken and written English, a confident telephone presence, strong listening skills, and the ability to communicate professionally with business owners, developers, contractors, investors, property owners, and other decision-makers.</li><li>The role also includes cold calling and cold emailing targeted contact lists to create new relationships and generate opportunities in specific geographic and industry markets.</li></ul><p>Core Responsibilities</p><br><p>Inbound Lead Response</p><br><ul><li>Monitor website inquiries, phone calls, voicemails, emails, and assigned lead notifications throughout working hours.</li><li>Call every new website lead within 60 seconds of form submission.</li><li>Return every missed front desk call within 60 seconds of receiving the notification.</li><li>Answer live calls promptly and professionally whenever assigned to front desk coverage.</li><li>Send an immediate follow-up email when a lead does not answer.</li><li>Continue following up through an organized call and email cadence until the lead:</li><li>Responds.</li><li>Schedules an appointment.</li><li>Requests future follow-up.</li><li>Is confirmed as unqualified.</li><li>Opts out of further communication.</li><li>Never allow an inbound lead to sit in HubSpot without a documented response attempt and scheduled next action.</li></ul><p>Lead Qualification</p><br><ul><li>Conduct an effective initial conversation to understand:</li><li>Prospect name, company, and contact information.</li><li>Project address and geographic location.</li><li>Project type and intended use.</li><li>Requested architectural, engineering, interior design, permitting, or consulting services.</li><li>Current project status.</li><li>Estimated project size and scope.</li><li>Target schedule.</li><li>Preliminary construction or design budget.</li><li>Property ownership or site-control status.</li><li>Decision-makers involved.</li><li>How the prospect heard about ABG.</li><li>Identify whether the opportunity is aligned with ABG’s services and target markets.</li><li>Ask clear and direct questions without making the prospect feel interrogated.</li><li>Avoid providing technical, legal, pricing, or code-related advice beyond the approved qualification script.</li><li>Escalate urgent, high-value, or strategically important opportunities immediately.</li><li>Appointment Setting</li><li>Schedule qualified prospects with the correct ABG team member.</li><li>Confirm the appointment date, time, meeting format, project address, and attendee information.</li><li>Send calendar invitations and confirmation messages immediately.</li><li>Send appointment reminders to improve attendance.</li><li>Reschedule cancelled or missed appointments quickly.</li><li>Ensure the assigned ABG team member has complete qualification notes before the meeting.</li><li>Follow up after the appointment when directed and update the opportunity status in HubSpot.</li></ul><p>HubSpot CRM Management</p><br><ul><li>Serve as the day-to-day owner of sales data quality in HubSpot.</li><li>Create and maintain accurate:</li><li>Contact records.</li><li>Company records.</li><li>Deal records.</li><li>Lead-source information.</li><li>Deal stages.</li><li>Activity records.</li><li>Follow-up tasks.</li><li>Appointment records.</li><li>Log every call, voicemail, email, response, qualification note, appointment, and follow-up action.</li><li>Ensure every open lead has:</li><li>A clearly assigned owner.</li><li>The correct pipeline stage.</li><li>Complete contact information.</li><li>A documented last activity.</li><li>A scheduled next action.</li><li>A realistic follow-up date.</li><li>Move deals through ABG’s sales pipeline based on verified activity:</li><li>First Contact.</li><li>Discovery.</li><li>Send Fee.</li><li>Fee Sent.</li><li>Standby.</li><li>Accepted.</li><li>Send Contract.</li><li>Contract Sent.</li><li>Project Won or Project Lost.</li><li>Prevent duplicate contacts, companies, and deals.</li><li>Standardize naming conventions and correct incomplete or inaccurate records.</li><li>Identify stale deals, overdue tasks, missing follow-ups, and opportunities without recent activity.</li><li>Maintain lead lists, call queues, workflows, templates, sequences, and reporting dashboards.</li><li>Produce daily and weekly reports covering:</li><li>New inbound leads.</li><li>Average response time.</li><li>Leads contacted within 60 seconds.</li><li>Contact rate.</li><li>Qualified leads.</li><li>Appointments scheduled.</li><li>Appointment attendance rate.</li><li>Outbound calls and emails.</li><li>New relationships created.</li><li>Pipeline-stage movement.</li><li>Stale or neglected opportunities.</li><li>CRM data-quality issues.</li><li>Cold Calling and Cold Emailing</li></ul><p>Conduct structured outbound campaigns targeting ABG’s priority markets.</p><br><ul><li>Call and email prospective:</li><li>Real estate developers.</li><li>General contractors.</li><li>Commercial property owners.</li><li>Real estate investors.</li><li>Brokers and tenant representatives.</li><li>Property managers.</li><li>Franchise owners and operators.</li><li>Restaurant and hospitality groups.</li><li>Retail and industrial businesses.</li><li>Multifamily and residential developers.</li><li>Strategic referral partners.</li><li>Research contacts and verify names, titles, companies, telephone numbers, email addresses, locations, and market relevance.</li><li>Use approved scripts and email templates while keeping conversations natural and personalized.</li><li>Introduce ABG’s capabilities clearly and confidently.</li><li>Focus on building relationships, identifying upcoming projects, and securing introductory meetings.</li><li>Handle common objections professionally and continue the conversation without becoming aggressive.</li><li>Document all outbound activity and prospect responses in HubSpot.</li><li>Create follow-up tasks for every viable prospect.</li><li>Maintain organized prospect lists by market, relationship type, campaign, and opportunity status.</li><li>Provide feedback on which industries, messages, and contact lists generate the strongest results.</li></ul><p>Non-Negotiable Performance Standards</p><br><ul><li>Demonstrate an exceptional sense of urgency at all times.</li><li>Contact new inbound leads within 60 seconds during assigned coverage hours.</li><li>Maintain impeccable spoken and written English.</li><li>Communicate clearly without grammatical errors, excessive filler words, slang, or an unprofessional tone.</li><li>Remain available and attentive during scheduled lead-response coverage.</li><li>Treat every inbound inquiry as a time-sensitive potential client.</li><li>Complete CRM updates immediately after each interaction.</li><li>Never rely on memory or personal notes in place of HubSpot documentation.</li><li>Never leave a lead without a clearly documented next action.</li><li>Follow through on commitments without repeated reminders.</li><li>Maintain a polished, confident, helpful, and professional demeanor.</li><li>Protect confidential client, project, and company information.</li><li>Key Performance Indicators</li></ul><p>Percentage of inbound leads called within 60 seconds.</p><br><ul><li>Average first-response time.</li><li>Inbound lead contact rate.</li><li>Qualified-lead rate.</li><li>Appointment-setting rate.</li><li>Appointment attendance rate.</li><li>Missed appointment recovery rate.</li><li>Number of outbound calls completed.</li><li>Number of personalized outbound emails sent.</li><li>Outbound contact and response rate.</li><li>Number of qualified outbound appointments scheduled.</li><li>Number of new strategic relationships created.</li><li>Percentage of CRM records with complete required information.</li><li>Percentage of open opportunities with a scheduled next activity.</li><li>Number of stale or overdue opportunities.</li><li>Accuracy and timeliness of daily and weekly reports.</li><li>Required Qualifications</li></ul><p>Exceptional spoken and written English.</p><br><ul><li>Clear, confident, and professional telephone voice.</li><li>Strong listening, questioning, and note-taking skills.</li><li>Demonstrated success in appointment setting, inside sales, lead qualification, business development, or customer service.</li><li>Experience using HubSpot CRM or a comparable CRM platform.</li><li>Ability to learn ABG’s services, target markets, qualification criteria, and sales process.</li><li>Ability to work quickly without sacrificing accuracy or professionalism.</li><li>Strong organizational skills and consistent attention to detail.</li><li>Ability to manage a high volume of calls, emails, tasks, and records.</li><li>Comfortable speaking with senior decision-makers and business owners.</li><li>Ability to handle rejection and objections without losing momentum.</li><li>Reliable internet, telephone access, and a professional work environment if working remotely.</li></ul><br>Qualifications<br><p>Preferred Qualifications</p><br><ul><li>Experience managing HubSpot contacts, companies, deals, tasks, lists, workflows, sequences, and reports.</li><li>Experience in architecture, engineering, construction, commercial real estate, professional services, or a related industry.</li><li>Experience with business-to-business cold calling and email outreach.</li><li>Familiarity with calendar scheduling, email platforms, contact databases, and list-building tools.</li><li>Experience qualifying projects involving architecture, engineering, permitting, construction, development, or property improvements.</li></ul><p>Personal Characteristics</p><br><ul><li>Urgent and highly responsive.</li><li>Persistent without being pushy.</li><li>Organized and process-oriented.</li><li>Competitive and motivated by measurable results.</li><li>Comfortable being held accountable to activity and conversion targets.</li><li>Professional under pressure.</li><li>Coachable and receptive to call reviews and feedback.</li><li>Proactive in identifying problems and recommending improvements.</li><li>Consistent, dependable, and disciplined.</li><li>Focused on creating an excellent first impression of ABG.</li></ul><p>What Success Looks Like</p><br><ul><li>Prospective clients are contacted while their interest is at its highest.</li><li>Every lead receives fast, professional, and persistent follow-up.</li><li>Qualified prospects are consistently converted into scheduled appointments.</li><li>ABG’s HubSpot pipeline is accurate, current, and easy for leadership to manage.</li><li>No viable opportunity is lost because of slow response, poor communication, or missing follow-up.</li><li>Outbound campaigns create measurable new relationships and qualified opportunities in ABG’s target markets.</li><li>ABG’s leadership receives reliable reporting and has complete visibility into every active prospect and next action.</li></ul><p>Candidate Evaluation</p><br><ul><li>Final candidates may be asked to complete:</li><li>A mock inbound lead-response call.</li><li>A cold-call role-play.</li><li>A written follow-up email exercise.</li><li>A HubSpot data-entry and pipeline-management exercise.</li><li>A spoken-English and communication assessment.</li></ul><br>Additional Information<br><p><strong>What We Offer:</strong></p><br><ul><li>· Supportive and collaborative team environment that values innovation and creativity.</li><li>· Opportunities for professional growth and skill development.</li><li>· The chance to contribute to exciting and impactful architectural projects.</li></ul><br><br> </div>
Description:
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<br>Can you guide a prospect from cold call to closed sale efficiently? We are hiring Outbound Telesales Closers to handle outbound calls and secure instant commitments from our Beirut office location. Comprehensive training provided.
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<br>Work Type: Onsite (Beirut)
<br>
<br>Requirement: Local Beirut residents only.
<br>
<br>To Apply: Send your CV to hr@beautypulsearabia.com
<p>We are seeking a professional and friendly Telephone Operator to join our team . As the primary point of contact for our Hotel, you will play a crucial role in delivering exceptional customer service through efficient telephone communication. Handle incoming and outgoing calls promptly and professionally Provide accurate information about our services and facilities to callers Assist customers with inquiries and route calls to appropriate departments Maintain detailed and organized call logs Coordinate messages and information between different departments Operate switchboard and other communication systems efficiently Respond to emergency situations calmly and follow established protocols Collaborate with team members to ensure seamless communication within the organization Stay updated on company policies, procedures, and local information to assist callers effectively Maintain a friendly and professional demeanor at all times, representing our organization's values</p><p><strong>Desired Candidate Profile</strong></p><p>Prior experience in a customer service role, preferably in a hospitality setting Strong knowledge of proper telephone etiquette and effective communication techniques Basic computer skills to navigate organizational systems and record information efficiently Ability to remain calm and composed in high-pressure situations Exceptional multitasking abilities to manage multiple calls and requests simultaneously Detail-oriented approach to ensure accuracy in message taking and information relay Flexible attitude and willingness to work various shifts as required Strong organizational skills to manage call logs and maintain efficient communication flow</p>
Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care.
<br>SGMC is currently recruiting a skilled ICU Head Nurse to oversee clinical and operational activities within the Intensive Care Unit and ensure the delivery of safe, efficient, and high-quality patient care.
<br>
<br>Job Responsibilities:
<br> Supervise and coordinate nursing activities in the Intensive Care Unit, ensuring adequate staffing according to patient acuity, workload, and staff competency.
<br> Coordinate with physicians, residents, medical students, and multidisciplinary healthcare teams to ensure continuity of care and optimal patient outcomes.
<br> Oversee ICU operations, patient safety, clinical documentation, equipment readiness, and compliance with infection prevention and control practices.
<br> Monitor quality indicators, patient outcomes, and departmental performance, implementing performance improvement initiatives as needed.
<br> Investigate and follow up on patient, family, and physician complaints, resolving issues promptly and escalating when necessary.
<br> Manage staff scheduling, performance evaluation, competency assessment, professional development, retention initiatives, and employee engagement.
<br> Monitor departmental resources and expenses to support cost-effective operations and optimal resource utilization.
<br> Promote a positive work environment, manage conflicts, support evidence-based nursing practice, and facilitate change management.
<br> Ensure compliance with hospital policies, MOH regulations, accreditation requirements.
<br>
<br>Job Requirements:
<br>Education & Experience:
<br> Bachelor’s degree in Nursing with at least 5 years of clinical nursing experience, including 2 years in ICU leadership, management, or educator roles (Master’s degree is a plus).
<br> Nursing Colloquium, valid nursing license from MOH, and registration in the Order of Nurses.
<br>Skills:
<br> Strong leadership, organizational, communication, conflict resolution, and critical thinking skills.
<br> Ability to manage teams, resources, patient acuity, and daily ICU operations effectively.
<br> Proficiency in Arabic and English (French is an asset).
<br>Interested candidates may submit their resume at: hr@sgmc.com.lb
Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care.
<br>SGMC is currently recruiting an experienced Radiology Technician to perform diagnostic imaging examinations, operate imaging equipment, prepare and position patients, and ensure high-quality imaging while maintaining patient safety and compliance with departmental standards.
<br>
<br>Key Responsibilities:
<br> Operate radiographic, CT, ultrasound, and other specialized imaging equipment according to established protocols and physician instructions.
<br> Prepare, identify, and position patients for examinations while providing clear instructions and ensuring radiation and patient safety.
<br> Perform routine and specialized imaging examinations and obtain high-quality diagnostic images.
<br> Assist physicians during special radiological procedures, including contrast and abdominal/urinary examinations.
<br> Prepare and administer oral or IV contrast media as directed, following appropriate safety and infection-control procedures.
<br> Review images for quality, positioning, and completeness and prepare them for Radiologist review and reporting.
<br> Maintain imaging rooms, equipment, supplies, and sterile instruments in a clean, safe, and organized condition.
<br> Perform routine equipment checks and promptly report malfunctions or technical issues.
<br> Maintain accurate examination documentation and comply with radiation safety, infection-control, and departmental policies.
<br>Job Requirements:
<br>Education & Experience:
<br> Bachelor’s degree in Radiologic Technology, Medical Imaging, or a related field.
<br> Minimum 1 year of relevant experience preferred.
<br> Experience in CT and specialized imaging experience is an advantage.
<br> Knowledge of radiation safety and infection control.
<br> Strong patient-care, communication, and teamwork skills.
<br> Attention to detail and ability to work in a fast-paced environment.
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<br>Skills:
<br> Strong technical knowledge of radiographic and imaging procedures.
<br> Ability to operate imaging equipment safely and effectively.
<br> Good organizational and communication skills.
<br> High level of accuracy, professionalism, and patient confidentiality.
<br> Good command of Arabic and English, both written and verbal.
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<br>Interested candidates may submit their resume at: hr@sgmc.com.lb
Do you know how to convert interest into actual sales? TATOUCHE is seeking Outbound Lead Conversion Agents to contact qualified prospects and close deals efficiently. You will manage daily follow-up calls, maintain clean call logs, and ensure maximum conversion rates. Previous experience with sales CRMs and outbound phone campaigns is a strong advantage
At Infoquest, we believe that better decisions shape better futures. We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them. By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.</p>
<p>As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy. This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.</p>
<h4>Why we exist</h4>
<p>In today’s world, decisions can’t wait. Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high. Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.</p>
<p>Our role is simple but powerful: we make inaccessible knowledge accessible fast.</p>
<h4>The associate journey</h4>
<p>As an Associate, you’ll be at the center of this mission. Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.</p>
<p>Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation. On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries. Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards. With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.</p>
<p>This isn’t a back-office role. You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively. Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.</p>
<h4>What you’ll do</h4>
<ul>
<li><strong>Get smart on new markets:</strong> Quickly understand industries, trends, and client needs. Learn how to absorb information fast and translate it into effective sourcing strategies.</li>
<li><strong>Expert sourcing:</strong> Use LinkedIn, databases, and online tools to identify and source experts across industries. Be resourceful and creative in finding the right people who can deliver real impact.</li>
<li><strong>Initial outreach:</strong> Contact potential experts through cold calls, emails, and messages. Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.</li>
<li><strong>Convincing and negotiation:</strong> Persuade and engage experts by building trust, handling objections, and securing participation in projects. Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.</li>
<li><strong>Qualification:</strong> Conduct screening calls to assess expertise and fit. Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.</li>
<li><strong>Compliance and data security:</strong> Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.</li>
<li><strong>KPI achievement:</strong> Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations. Performance-based bonuses reward Associates who achieve and exceed their KPIs.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>0–4 years of professional experience. Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.</li>
<li>Strong command of English with excellent writing and communication skills.</li>
<li>Time management and organizational skills to handle multiple projects at once.</li>
<li>A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.</li>
<li>A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.</li>
</ul>
<h4>Bonus points if you have</h4>
<ul>
<li>Relevant internships or experience in business, consulting, or commercial fields.</li>
<li>An entrepreneurial spirit with a passion for building and creating.</li>
<li>Fluency in Arabic and/or French.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>A competitive salary, company merchandise, and the chance to grow with a high-speed startup.</li>
<li>Clear career progression and access to learning and development programs.</li>
<li>High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.</li>
<li>A vibrant workspace in the Beirut Digital District.</li>
<li>Team events, dinners, and bonding activities that make work more fun.</li>
</ul>
<h4>Our interview process</h4>
<p>We keep it simple, transparent, and engaging:</p>
<ul>
<li>Initial screening interview</li>
<li>Case study interview</li>
<li>In-person interview and meet the team</li>
<li>Offer call</li>
</ul>
<h4>A note from us</h4>
<p>At Infoquest, diversity is our strength. We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.</p>
<p>“Don’t worry if you don’t match every requirement. What matters most is your drive, potential, and willingness to learn.”</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Infoquest At Infoquest, we believe that better decisions shape better futures.<br> We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them.<br> By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.<br> As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy.<br> This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.<br> Why We Exist In today’s world, decisions can’t wait.<br> Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high.<br> Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.<br> Our role is simple but powerful: we make inaccessible knowledge accessible fast.<br> The Associate Journey As an Associate, you’ll be at the center of this mission.<br> Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.<br> Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation.<br> On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries.<br> Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards.<br> With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.<br> This isn’t a back-office role.<br> You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively.<br> Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.<br> What You’ll Do Get Smart on New Markets: Quickly understand industries, trends, and client needs.<br> Learn how to absorb information fast and translate it into effective sourcing strategies.<br> Expert Sourcing: Use LinkedIn, databases, and online tools to identify and source experts across industries.<br> Be resourceful and creative in finding the right people who can deliver real impact.<br> Initial Outreach: Contact potential experts through cold calls, emails, and messages.<br> Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.<br> Convincing and Negotiation: Persuade and engage experts by building trust, handling objections, and securing participation in projects.<br> Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.<br> Qualification: Conduct screening calls to assess expertise and fit.<br> Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.<br> Compliance and Data Security: Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.<br> KPI Achievement: Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations.<br> Performance-based bonuses reward Associates who achieve and exceed their KPIs.<br> What We’re Looking For 0–4 years of professional experience.<br> Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.<br> Strong command of English with excellent writing and communication skills.<br> Time management and organizational skills to handle multiple projects at once.<br> A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.<br> A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.<br> Bonus Points If You Have Relevant internships or experience in business, consulting, or commercial fields.<br> An entrepreneurial spirit with a passion for building and creating.<br> Fluency in Arabic and/or French.<br> What We Offer ✨ A competitive salary, company merchandise, and the chance to grow with a high-speed startup.<br> Clear career progression and access to learning & development programs.<br> High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.<br> A vibrant workspace in the Beirut Digital District.<br> Team events, dinners, and bonding activities that make work more fun.<br> Our Interview Process We keep it simple, transparent, and engaging: Initial Screening Interview Case Study Interview In-Person Interview + Meet the Team Offer Call A Note from Us At Infoquest, diversity is our strength.<br> We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.<br> “Don’t worry if you don’t match every requirement.<br> What matters most is your drive, potential, and willingness to learn.<br>”</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The consultant will support the assessment and development of project proposals submitted by Member States for the 2026 Call for Proposals, ensuring their alignment with UNRSF priorities, Fund eligibility criteria, and relevant road safety standards. in addition to submitting a regional project proposal in line with UNRSF criteria.<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background ESCWA plays an active role in supporting Member States in accessing funding through the United Nations Road Safety Fund (UNRSF) Call for Proposals, including assistance with the preparation, review, and submission of project documents aligned with the UNRSF’s proposal guidelines. For the 2026 cycle, the UNRSF will prioritize programmes that support the adoption and implementation of road safety laws and standards aligned with relevant UN legal instruments. Priority will be given to country- or city-level interventions that address key gaps identified in the 2023 Global Status Report on Road Safety (GSRRS). Where feasible, the Fund encourages regional programmes involving three or more countries. Proposals may include: 1. Safe Motorcycle mobility 2. Safe system approach Objective The consultant will be responsible to support ESCWA in assessing and developing project proposals submitted by Member States for the 2026 UNRSF Call for Proposals, ensuring alignment with the Fund’s priorities and eligibility criteria. Duties and Responsibilities The consultant on road safety will be responsible for the following tasks: Assessment of project summaries received from Member states for the UNRSF call for proposals 2026. Preparation of concept notes of selected projects for the first phase of the UNRSF call for proposals 2026. Deliver a virtual capacity-building workshop to strengthen the ability of national focal points to draft project proposals that meet UNRSF eligibility criteria and adhere to the application guidelines. Drafting a regional project proposal on road safety. Any additional tasks requested by the hiring officer to support staff and the project implementation<br> Qualifications/special skills<br>Master's degree in transport, engineering, road safety or any other related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 4 years of professional experience in the field of road safety is required. Demonstrated knowledge of road safety data management tools and applications, familiarity with the Safe System approach and international road safety standards, processes and eligible criteria and priorities is required. Demonstrated expertise in preparing funding proposals, concept notes, or strategic documents for international development organizations or multilateral funds is required. Previous experience working with national stakeholders, international organizations, and/or the UN system in the Arab region is highly is desirable.<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. For this position, Fluency in oral and written English and Arabic is required. Notes: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><b>Description</b></p><p><br></p><p>Fitness center in Araya is hiring:</p><p><br></p><p>-Calisthenics coach</p><p>-Hyrox floor trainer</p><p> </p>
• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
BeautyPulse Arabia is hiring one full-time Accountant.
<br>
<br>Location: Mirna Chalouhi Center, Lebanon. On-site.
<br>
<br>Responsibilities:
<br>• Maintain accurate bookkeeping, journal entries and general ledger records.
<br>• Manage invoices, accounts payable and receivable, and payment follow-up.
<br>• Reconcile bank accounts, cash, supplier and customer balances.
<br>• Handle payroll accounting and support Lebanese tax, VAT and statutory reporting requirements.
<br>• Prepare monthly accounts, financial reports and year-end schedules; support audits and keep records organized.
<br>• Coordinate accounting records, reconciliations and reporting with our Riyadh and Dubai offices.
<br>
<br>Requirements:
<br>• A degree in Accounting, Banking & Finance, or a related field.
<br>• English proficiency is required.
<br>• Sound accounting knowledge, accuracy, organization and confidentiality.
<br>
<br>Submit your CV through this listing
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