Call Center Jobs - Mount Lebanon Lebanon

<p>&nbsp;Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement &amp; Optimization. In addition, VML s specialist health network, VML Health, is one of the world s largest and most awarded health agencies. VML s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, S o Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com . Who we re looking for: We are seeking a talented and versatile Midweight UI / UX Motion Designer to join our dynamic CX team, supporting bold and transformative digital initiatives. This crucial hybrid role will be instrumental in defining the user interface design and interactive personality of cutting-edge digital products. You will bridge static design with purposeful motion, translating complex functionalities into clear, engaging, and memorable interactions. The ideal candidate will blend strong visual design skills with the ability to articulate motion's impact on usability, contributing to impactful projects that reflect our commitment to excellence and innovation. What you ll be doing: Define user interface design and the interactive personality for a range of cutting-edge digital products. Translate complex functionalities into clear, engaging, and memorable user interactions through both static UI and purposeful motion design. Contribute to impactful projects that reflect our commitment to design excellence and innovation. Collaborate closely with an enhanced CX team that spans strategy, research, and design expertise across multiple locations. Tackle diverse challenges across key pillars of Customer Experience: Audience Understanding &amp; Insights, CX Strategy, Experience Design, and CX Measurement. Effectively communicate and articulate your design ideas and rationale to clients and colleagues alike. Work collaboratively with developers and other talented professionals throughout the agency and wider network. Present and defend designs persuasively to peers and executive-level stakeholders. Maintain a strong focus on fine detail while consistently considering the wider strategic context of projects. What you ll need: 3-5+ years of professional experience as a UI Designer, Product Designer, Interaction Designer, or a similar role, with a strong emphasis on both visual UI design and UI motion design. Agency experience with a proven track record on large-scale projects is highly valued. A compelling portfolio showcasing: Strong UI Design skills: Examples of well-structured interfaces, visual hierarchy, typography, color theory, and a deep understanding of usability principles. Strong UI Motion Design skills: Demos, videos, or interactive prototypes clearly illustrating thoughtful transitions, micro-interactions, and animations that solve problems and enhance user experience. Proficiency in industry-standard UI Design tools, including Figma (preferred), Sketch, and Adobe XD. Proficiency in Motion Design tools such as Adobe After Effects, Principle, ProtoPie, Lottie, or similar advanced motion prototyping tools. Solid understanding of user-centered design principles, interaction design patterns, usability, and accessibility standards. Experience using comprehensive, documented design systems, reusable component libraries, and implementing nested component architectures. Experience designing multi-channel digital experiences, particularly for Arabic audiences, is a strong plus. #LI-EMEA We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we ve adopted a hybrid approach, with teams in the office an average of four days a week.</p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking a talented and versatile Midweight UI / UX Motion Designer to join our dynamic CX team, supporting bold and transformative digital initiatives. This crucial hybrid role will be instrumental in defining the user interface design and interactive personality of cutting-edge digital products. You will bridge static design with purposeful motion, translating complex functionalities into clear, engaging, and memorable interactions. The ideal candidate will blend strong visual design skills with the ability to articulate motion's impact on usability, contributing to impactful projects that reflect our commitment to excellence and innovation.</p><p>What you ll be doing:</p><ul><li>Define user interface design and the interactive personality for a range of cutting-edge digital products.</li><li>Translate complex functionalities into clear, engaging, and memorable user interactions through both static UI and purposeful motion design.</li><li>Contribute to impactful projects that reflect our commitment to design excellence and innovation.</li><li>Collaborate closely with an enhanced CX team that spans strategy, research, and design expertise across multiple locations.</li><li>Tackle diverse challenges across key pillars of Customer Experience: Audience Understanding &amp; Insights, CX Strategy, Experience Design, and CX Measurement.</li><li>Effectively communicate and articulate your design ideas and rationale to clients and colleagues alike.</li><li>Work collaboratively with developers and other talented professionals throughout the agency and wider network.</li><li>Present and defend designs persuasively to peers and executive-level stakeholders.</li><li>Maintain a strong focus on fine detail while consistently considering the wider strategic context of projects.</li></ul><p>What you ll need:</p><ul><li>3-5+ years of professional experience as a UI Designer, Product Designer, Interaction Designer, or a similar role, with a strong emphasis on both visual UI design and UI motion design.</li><li>Agency experience with a proven track record on large-scale projects is highly valued.</li><li>A compelling portfolio showcasing:</li><ul><li>Strong UI Design skills: Examples of well-structured interfaces, visual hierarchy, typography, color theory, and a deep understanding of usability principles.</li><li>Strong UI Motion Design skills: Demos, videos, or interactive prototypes clearly illustrating thoughtful transitions, micro-interactions, and animations that solve problems and enhance user experience.</li></ul><li>Proficiency in industry-standard UI Design tools, including Figma (preferred), Sketch, and Adobe XD.</li><li>Proficiency in Motion Design tools such as Adobe After Effects, Principle, ProtoPie, Lottie, or similar advanced motion prototyping tools.</li><li>Solid understanding of user-centered design principles, interaction design patterns, usability, and accessibility standards.</li><li>Experience using comprehensive, documented design systems, reusable component libraries, and implementing nested component architectures.</li><li>Experience designing multi-channel digital experiences, particularly for Arabic audiences, is a strong plus.</li><li><br></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB TITLE </b>: Safeguarding Coordinator LOCATION : Beirut based with regular travel to Mount Lebanon, North (T5 and Akkar), Bekaa (North, West and Central), and South ORGANIZATION PURPOSE: ABAAD aims at achieving gender equality as an essential condition to sustainable social and economic development in the MENA region. ABAAD has a proven record in working in addressing GBV in emergency settings. JOB PURPOSE: The role of the Safeguarding Coordinator is to oversee the development, implementation, and effectiveness of ABAAD s safeguarding systems across all programs and operations. This role aims to ensure the prevention of and response to sexual exploitation and abuse (SEA), and all other forms of misconduct, while strengthening accountability to affected populations (AAP) and promoting a culture of safety, ethics, and accountability. Reporting Lines: • Position Reports to: Director • Position directly supervises: Safeguarding Officer KEY RESPONSABILITIES: • Develop, strengthen, and monitor effective safeguarding systems across ABAAD, including policies, procedures, reporting mechanisms, and risk mitigation measures. • Ensure safeguarding policies are aligned with international best practices, donor requirements, and inter-agency standards. • Support the institutionalization of safeguarding across programs, operations, HR, and partnerships. • Provide technical guidance to management and staff on safeguarding risk management. • Design and deliver context-specific safeguarding, PSEA, and AAP trainings for staff, volunteers, consultants, and partners. • Provide ongoing coaching and mentoring to internal teams and partners to strengthen safeguarding capacity. • Conduct regular field visits for monitoring, technical support, consultation, and follow-up. • Coordinate and monitor the implementation of ABAAD s safeguarding workplan across all field locations. • Oversee and strengthen ABAAD s Complaints, Feedback, and Response Mechanism (CFRM), ensuring they are accessible, confidential, and survivor-centered. • Produce regular analytical reports (monthly, semi-annual, and annual) with clear recommendations for management action. • Lead safeguarding investigations, ensuring survivor-centered, confidential, and impartial processes and maintaining accurate case documentation and evidence management. • Ensure safe referrals and coordination with internal and external support services, as appropriate. • Actively participate in PSEA Network meetings, AAP Working group, working groups, and inter-agency safeguarding initiatives at national and sub-national levels. • Serve as the organizational focal point for CHS, ensuring ABAAD s safeguarding, accountability, and quality systems are aligned with CHS commitments, and coordinating CHS self-assessments and follow-up actions. • Supervise and provide technical guidance to the Safeguarding Officer.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in social sciences, law, psychology, social work, international development, or a related field (Master's degree is an asset).</li><li>A minimum of 3 to 5 years of relevant experience</li><li>Demonstrated experience in:<ul><li>Safeguarding policy development and implementation</li><li>Managing complaints and feedback mechanisms</li><li>Safeguarding investigations (strong asset)</li><li>Capacity building and training facilitation</li></ul></li><li>Strong knowledge of humanitarian safeguarding standards.</li><li>Strong communication and interpersonal skills</li><li>Commitment to human rights and gender equality</li><li>A Flexible pro-active attitude</li><li>Ability to work well as an individual and in a team</li><li>Ability to manage an unpredictable workload in a challenging environment</li><li>Ability to work across socio-cultural and religious contexts</li><li>A belief in ABAAD s mission and vision</li><li>A respect for ABAAD Code of Conduct and its PSEA Policy</li><li>Fluency in spoken and written Arabic and English. French is a plus</li><li>High Proficiency in Microsoft Office</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Stewardship Coordinator<br> Department: Office of Advancement Services<br> Division: Stewardship Unit<br> Grade: 12</p> <p>Basic Functions: Provides donor relations support to the Office of Advancement. Prepares a variety of reports on donor funds both current and endowed across campus.</p> <p> <strong>1. <u>Duties Performed:</u> </strong> </p> <ul> <li>Enters, updates, and maintains donor-funds database (donor information and fund criteria) on Banner by Ellucian system.</li> <li>Drafts annual reports for all donor-funds; includes narrative on the spending and the financials of the fund within the set timeframe with minimal errors. All verification of information is to be done in a professional manner through email and follow up phone calls if needed, in coordination with the Office of Financial Aid, the Office of the Registrar, Office of Admissions, the Comptroller s Office, and other units across campus.</li> <li>Generates special reports with specific information related to donor-funds as requested by the Senior Vice President for Advancement and Business Development and the Director of Stewardship.</li> <li>Manages a portfolio of donor funds, which requires but is not limited to preparing calculations, projections, following up on details for the individual scholarship or award recipients, preparing fund reports to be shared with donors, and other information needed to properly steward donor funds.</li> <li>In specifically assigned cases, coordinates with donors to provide information related to the fund in a professional manner.</li> <li>Collaborates and coordinates on delivery of donor-funded materials as brochures, booklets, materials, customized reports, etc. with other units in the university such as departments and faculties.</li> <li>Coordinates thank you videos, special events, one on one meetings with donors, and other donor related functions/tools to enhance donor stewardship.</li> <li>Assists in preparations and logistics for the annual scholarship reception, awards ceremonies, and donor meetings as requested by the Director of Stewardship.</li> <li>Drafts letters/reports for current-use donor-funds and renewals for the Office of Development to communicate to donors during the renewal season and follow up on a monthly basis for all pending renewals.</li> <li>Drafts, updates, and maintains documentation for all stewardship processes annually, as well as being actively involved in the continuous improvements of the current processes.</li> <li>Assists in preparations for other projects, events, activities, and provides additional administrative support to the Office of Advancement, Office of Development, and the Office of Advancement Services in matters pertaining to Stewardship as requested by the Director of Stewardship and the Senior Vice President of Advancement and Business Development.</li> <li>Performs other related duties as requested.</li> </ul> <p> </p> <p> <strong>2. <u>Work Contacts:</u> </strong> </p> <ul> <li>Frequent contacts with the Comptroller s Office, Financial Aid Office, Registrar s, Dean s Offices, and other AUB departments for coordination purposes.</li> <li>Regular contacts with work associates in regards to donor funds across AUB and AUBMC.</li> <li>Regular contact with students to respond to inquiries.</li> <li>Regular contact with students for matters related to donor-funds.</li> <li>Regular contact with donors for matters related to donor-funds.</li> </ul> <p> </p> <p> <strong>3. <u>Independence of Operation:</u> </strong> </p> <ul> <li>Reports to the Director of Stewardship.</li> <li>Works according to established procedures, clearly set precedents, and professional administrative standards.</li> <li> <p>Completed work is checked at subsequent stage in the work cycle.</p> <p> </p> </li> </ul> <p> <strong>4. <u>Supervisory Responsibility:</u> </strong> </p> <p>None. </p> <p> <strong>5. <u>Physical Effort:</u> </strong> </p> <p>Minimal physical effort involving operating a computer approximately 80% of the working time.</p> <p> <strong>6. <u>Work Conditions: </u> </strong> </p> <p>Clean and pleasant.</p> <p> </p> <p> <strong>7. <u>Minimum Requirements:</u> </strong> </p> <ul> <li>Bachelor s degree, plus 3-5 years of relevant work experience.</li> <li>Good knowledge of English.</li> <li>Strong written and oral communication skills and organizational skills.</li> <li>Ability to manage multiple projects simultaneously.</li> <li>Strong PC skills. Expert in Microsoft Word and Excel. Fluent in Access and PowerPoint. Experience with customer or donor databases required. Experience in Banner preferred.</li> </ul> <p> <i> </i> </p> <p> </p></div></section>

<p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>As a Full Stack Developer you ll design, build, and maintain features across the full stack from database and back-end services through to the front-end screens our customers use every day. You ll work within a collaborative, cross-functional team to solve real technical challenges and deliver improvements that thousands of grant managers rely on across the UK and beyond. We re a remote-first company, so you ll collaborate with teammates across locations and are trusted to do your best work wherever you re based. This is a hands-on development role for someone who s ready to take ownership of features and grow their skills quickly. You ll contribute to technical discussions, learn from experienced engineers, and help raise the quality of everything we ship. Just as importantly, this is an AI-native role. We expect you to use modern AI tooling to problem-solve and deliver faster every day, while also helping us build AI capabilities directly into the Flexigrant platform. If using AI to accelerate your work is already second nature to you, you ll fit right in.</p><strong>Key responsibilities</strong><ul><li>Design, develop, and maintain robust, scalable, and secure features across the full stack</li><li>Write clean, efficient, well-documented code that adheres to best practices</li><li>Use AI tooling as a core part of your daily workflow to problem-solve, write, review, and ship code faster</li><li>Help build AI-powered features into the Flexigrant platform</li><li>Contribute to technical discussions and architectural decisions within the team</li><li>Take part in code reviews to maintain quality and share knowledge</li><li>Debug and resolve issues across the application stack</li><li>Work with the Product Owner and team to refine requirements and turn them into working software</li><li>Participate in agile ceremonies sprint planning, daily stand-ups, and retrospectives</li><li>Contribute to continuous improvement of our development processes and practices</li><li>Help support and maintain the production environment</li><li>Stay current with emerging technologies, with a particular focus on advances in AI</li></ul><p>2+ years of professional software development experience building secure, scalable applications in a fast-paced Agile environment</p><p>Strong proficiency in C# / VB.NET and the .NET stack, including .NET Core and ASP.NET (MVC / Web API)</p><p>Solid front-end skills across HTML, CSS, JavaScript and TypeScript</p><p>Experience coding responsive web applications for a range of devices and browsers</p><p>Strong relational database skills, particularly MS SQL Server and T-SQL, including schema design, data modelling, and query optimisation</p><p>Good understanding of application architecture and software design principles (SOLID, DRY, object-oriented design)</p><p>Understanding of security best practices in software development</p><p>Knowledge of RESTful API design and implementation, and service-based architecture</p><p>Experience with cloud platforms, preferably Microsoft Azure</p><p>Experience with version control systems</p><p>Understanding of CI/CD pipelines and DevOps practices</p><p>Ability to write automated tests (unit, integration, etc.)</p><p>Experience using Claude Code and/or other AI coding tools (e.g. Cursor, GitHub Copilot) as part of day-to-day development</p><p>Experience using agentic AI software development lifecycles and workflows</p><p>Ability to translate requirements from meetings and conversations into user stories or technical specs</p><p><strong>Working AI-Native</strong></p><p>AI is central to how we build, not an afterthought. This role calls for someone who is AI-native: you already reach for AI to accelerate your work, and you re excited to help embed AI deeper into both our development process and our product. We ll explore your AI fluency in the interview, so be ready to talk through and show how you work.</p><p>What AI-native means to us:</p><ul><li>You use AI coding tools such as Claude Code, Cursor, or GitHub Copilot as a natural, daily part of how you write, review, test, and ship code</li><li>You have experience with agentic AI software development lifecycles and workflows directing AI agents to plan, build, and iterate on real work, rather than using AI only for autocomplete or to answer one-off questions and queries</li><li>You know how to prompt, steer, and critically review AI output, keeping quality and security high rather than blindly accepting suggestions</li><li>You re keen to help design and build AI-powered features into the Flexigrant platform</li><li>You stay on top of a fast-moving field, continually adopting new tools and techniques that make you and the team more effective</li></ul><p>The bar here is high: we re looking for someone at least as AI-native as our strongest engineers, and ideally someone who can raise it further.</p><p><strong>Personal Characteristics</strong></p><ul><li>Strong problem-solving skills with attention to detail</li><li>Excellent written and verbal communication, able to be clear, concise, and accurate with both technical and non-technical audiences</li><li>Self-motivated, with the ability to work independently when needed</li><li>Collaborative team player who thrives in cross-functional environments</li><li>Genuine passion for learning and staying current with technology, especially AI</li><li>Pragmatic approach to development, with a focus on delivering value</li><li>Resilience and adaptability when facing technical challenges</li><li>Customer-focused mindset that considers end-user impact</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2+ years of professional software development experience building secure, scalable applications in a fast-paced Agile environment</li><li>Strong proficiency in C# / VB.NET and the .NET stack, including .NET Core and ASP.NET (MVC / Web API)</li><li>Solid front-end skills across HTML, CSS, JavaScript and TypeScript</li><li>Experience coding responsive web applications for a range of devices and browsers</li><li>Strong relational database skills, particularly MS SQL Server and T-SQL, including schema design, data modelling, and query optimisation</li><li>Good understanding of application architecture and software design principles (SOLID, DRY, object-oriented design)</li><li>Understanding of security best practices in software development</li><li>Knowledge of RESTful API design and implementation, and service-based architecture</li><li>Experience with cloud platforms, preferably Microsoft Azure</li><li>Experience with version control systems</li><li>Understanding of CI/CD pipelines and DevOps practices</li><li>Ability to write automated tests (unit, integration, etc.)</li><li>Experience using Claude Code and/or other AI coding tools (e.g. Cursor, GitHub Copilot) as part of day-to-day development</li><li>Experience using agentic AI software development lifecycles and workflows</li><li>Ability to translate requirements from meetings and conversations into user stories or technical specs</li><li><strong>Working AI-Native</strong>: AI is central to how we build, not an afterthought. This role calls for someone who is AI-native: you already reach for AI to accelerate your work, and you re excited to help embed AI deeper into both our development process and our product. We ll explore your AI fluency in the interview, so be ready to talk through and show how you work.</li><li>What AI-native means to us:</li><ul><li>You use AI coding tools such as Claude Code, Cursor, or GitHub Copilot as a natural, daily part of how you write, review, test, and ship code</li><li>You have experience with agentic AI software development lifecycles and workflows directing AI agents to plan, build, and iterate on real work, rather than using AI only for autocomplete or to answer one-off questions and queries</li><li>You know how to prompt, steer, and critically review AI output, keeping quality and security high rather than blindly accepting suggestions</li><li>You re keen to help design and build AI-powered features into the Flexigrant platform</li><li>You stay on top of a fast-moving field, continually adopting new tools and techniques that make you and the team more effective</li></ul><li>The bar here is high: we re looking for someone at least as AI-native as our strongest engineers, and ideally someone who can raise it further.</li><li><strong>Personal Characteristics</strong></li><ul><li>Strong problem-solving skills with attention to detail</li><li>Excellent written and verbal communication, able to be clear, concise, and accurate with both technical and non-technical audiences</li><li>Self-motivated, with the ability to work independently when needed</li><li>Collaborative team player who thrives in cross-functional environments</li><li>Genuine passion for learning and staying current with technology, especially AI</li><li>Pragmatic approach to development, with a focus on delivering value</li><li>Resilience and adaptability when facing technical challenges</li><li>Customer-focused mindset that considers end-user impact</li></ul></ul>

<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact During your tenure as a Senior in Audit &amp; Assurance, you will demonstrate and develop your capabilities in the following areas:</p><p><strong>Desired Candidate Profile</strong></p><p>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls Takes responsibility for understanding key statistics and industry matters about entity before engagement begins Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended Liaises effectively with onshore and offshore Centers of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies Demonstrates ability to apply AI in an audit context to improve efficiency and quality (e.g., relevant use cases), including prompt engineering fundamentals and structured problem-solving. Exercises professional skepticism when using AI-generated outputs validates accuracy, completeness, and appropriateness before use in audit documentation/workpapers. Understands responsible AI expectations in professional services, including governance/risk considerations, confidentiality and data integrity, and use of firm-approved AI tools (including Deloitte-specific tools where applicable). Leadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent Understands expectations and demonstrates personal accountability for keeping performance on track Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business Qualifications: Degree in Accounting or related field. Graduate degree is desired 4+ years of experience in public auditing and accounting, preferably with Big Audit Firms Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English) #LI-NN1</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION PROFILE</b> In response to the shifting humanitarian financing landscape, IMPACT is placing greater emphasis on producing light, consistent, and decision-oriented analysis products , which summarize available data and inform key decisions. This position will be working on a new flagship analytical output that provides a concise, actionable understanding of acute humanitarian needs across geographies and population groups within a crisis. The (Senior) Analyst Acute Needs Analysis will be responsible for producing this analytical product at country level. This includes reviewing and synthesizing data, conducting structured analysis using IMPACT s global analytical guidance, and producing a short, high-impact external brief. The analyst will work closely with GIS, data, and design colleagues to incorporate visual elements into the final output. The final analytical product will play a key role in informing humanitarian prioritization decisions, including but not limited to the Humanitarian Programme Cycle (HPC), HNRPs, and donor resource allocation. RESPONSIBILITIES DEVELOPMENT OF ANALYTICAL PRODUCT - ACUTE HUMANITARIAN NEEDS Lead the implementation and delivery of the analysis project at the country level, in coordination with the HQ programme team. Align the rollout with global schedules and ensure adherence to IMPACT s analytical standards. Develop and maintain a strong stakeholder mapping and a network of collaborators at country level to enhance contextual understanding / monitoring. Ensure development of user-centered products and, where relevant, support joint analysis with relevant stakeholders. DATA REVIEW AND CONSOLIDATION Collect and synthesize relevant secondary data from REACH assessments, UN agencies, INGOs, and public datasets (e.g., OCHA, FEWS NET, IPC), including via building and maintaining necessary relationships. Evaluate data reliability and identify critical gaps. Support decisions on the need for targeted, light-touch primary data collection. ANALYTICAL PROCESS AND INTERPRETATION Apply IMPACT s global analytical guidance to produce structured, consistent, and context-relevant analysis of acute humanitarian needs. Use defined frameworks (e.g. Risk of Excess Mortality) to classify severity levels, population groups, and geographic areas of concern. Clearly document assumptions, limitations, and analytical reasoning. OUTPUT PRODUCTION AND DISSEMINATION Draft the Acute Needs Analysis brief using standardized global templates and language. Collaborate with GIS and design colleagues to include maps, caseload tables, and other visual aids. Ensure internal review and validation of the product before dissemination. Present findings to clusters, working groups, and donors as needed. As needed, support the development of Global Key Messages based on country level findings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Note, the position can be at Senior Analyst or Analyst level, based on the experience of the candidate. REQUIRED QUALIFICATIONS • 3 years of relevant working experience in a humanitarian setting, such as analysis, assessments, monitoring and evaluation and research design etc.; • Excellent academic qualifications , including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.); • Previous experience working on REACH Acute Needs Analysis is an asset. TECHNICAL SKILLS • Excellent analytical and critical thinking skills with experience of interpreting complex data and producing clear, actionable insights. • Strong writing skills and experience producing clear, concise briefs for external audiences. • Proficiency in Excel , with experience of an additional analytical tool (e.g. PowerBI, SPSS, R, STATA, or Python) and an understanding of basic GIS processes and outputs an asset. • Familiarity with different qualitative and quantitative research methods , with the ability to evaluate the quality of different data sources. • Understanding of humanitarian coordination systems , including HPC and inter-agency needs analysis and assessments. COMMUNICATION AND ORGANIZATIONAL SKILLS • Ability to manage complex workflows and deliver high-quality outputs under tight deadlines. • Experience engaging with external stakeholders (e.g. clusters, donors, UN agencies). • Fluency in English required ; additional languages required based on location (see Additional Requirements ). • Comfortable working in cross-cultural, fast-paced environments. • Sound judgment and emotional intelligence in high-pressure or sensitive situations, strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities. • Language : Arabic is an asset but not necessary</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio; Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations. Conduct review of proposal package to ensure compliance and consistency from an operational view. Ensure the standardization of processes and SOPs across different areas. Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review. Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs, Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure; Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations. Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance; Compile and analyze cash, commodities food and livelihood project information (including ATM usage reports, bank statements, warehouse reports, distribution records, student attendance records, cash for work beneficiary count, HH payment list ) in order to complete a full programmatic reconciliation on a monthly basis; Monitor the the physical inventory exercise that is being conducted by the compliance and reporting officer for all stock under the portfolio on a monthly basis. Ensure the stock, loss claim and asset registers are updated; Act as a focal point for any inquiry related to the stock management. Liaise with internal and external stakeholders in order to obtain timely and accurate supporting documents which will enable reconciliation and reporting. Lead on the DMT reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting: (i) Establish a mechanism which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. (ii) Liaise with other departments (Finance, RAM, M&amp;E, Technical Specialist) in order to obtain their inputs on the reports, (iii) Ensure Reports are compliant with the approved templates and linked to all supporting documents and audit ready. (iv) Ensure that all reports are uploaded on Disaster Grant database, (v) Regular coordination with DMT Reporting and Information Management Unit for any updates related to reporting requirements Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates. Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio; Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges. Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high-quality deliverables.</span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Data Management or any related field.</li><li>2-4 experience in similar position</li><li>Experience in auditing cash, commodity and food grants;</li><li>Ability to write reports in a very good level of English and Arabic.</li><li>The position is 95% office based and 5% field based.</li><li>The position holder will be expected to be available on last minute calls, flexible in working hours and willing to work weekends and holidays as the need arises.</li><li>Ability to work extra hours whenever required in emergency situations and as situation demands.</li><li>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status.</li><li>Applicant Types Accepted: Local Applicants Only</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>&nbsp;For every child, the right to a Future Social and Behaviour Change in UNICEF is a cross-cutting programme strategy that analyses and addresses the cognitive, social and structural determinants of individual practices and societal changes in both development and humanitarian contexts. SBC uses the latest in social and behavioral sciences to understand people, their beliefs, their values, the socio-cultural norms and the economic and institutional contexts that shape their lives, with the aim of engaging them and increasing their influence in the design of solutions for change. SBC brings social and behavioral evidence generation together with participation in community-led and human-centered processes. SBC is at the core of UNICEF s mandate, with corporate results across sectors revolving around behaviors like immunization, feeding practices, learning, hygiene, and positive discipline, as well as transformations across sectors needed to make societies more inclusive, equitable and peaceful. UNICEF Lebanon operates in a complex, protracted multi crisis context affecting children, adolescents, and their families. The country programme focuses on delivering equitable and sustainable results across key sectors (Health, Nutrition, Education, Child Protection, WASH, Social Policy, and Youth) through integrated humanitarian and development programming. Priorities include increasing access to and demand for essential services, reducing inequities, strengthening national systems, and enhancing community engagement, accountability, and emergency preparedness. The SBC Section plays a cross cutting role in supporting these objectives by addressing behavioural and social drivers that influence programme outcomes. SBC contributes to improving service uptake and quality of results through evidence generation, community engagement, and integration of behaviourally informed approaches across sectors. In Lebanon s context, marked by social norms, misinformation, and barriers to trust and access. SBC is a key enabler of programme effectiveness and accountability. How can you make a difference? Under the general guidance of the SBC Specialist Section and in close coordination with Sectoral and Cross Sectoral Specialists and Officers, you contribute to and are responsible for the design, management, monitoring, and evaluation of evidence based, inclusive, and innovative SBC strategies in support of the country programme. Summary of key functions/accountabilities: • Generate and utilize research, data, and evidence to inform the design, measurement, and monitoring of SBC programs and outcomes in both development and emergency contexts and to build the evidence base for SBC. • Design, plan and implement SBC activities that are backed by social and behavioural evidence and strong engagement and participation mechanisms in both development and humanitarian contexts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> : A university degree (Bachelor s or higher) in a social and behavioral science, including sociology, social work, educational studies, anthropology, communication studies/communication for development, psychology and/or related field is required.</li><li><strong>Work Experience</strong> : A minimum of two years of progressively responsible professional experience is required in Social and Behaviour Change (SBC), communication for development, or social development programme planning and implementation.</li><li>Candidates should demonstrate experience in designing or implementing evidence-based SBC interventions, working with communities and partners to address behavioural and social barriers, and contributing to programme monitoring and reporting in multi-sectoral contexts.</li><li>Strong understanding of SBC principles is required, including the ability to identify priority behaviours, analyse behavioural drivers, and support the design of SBC strategies and community engagement approaches; and any other related fields.</li><li>Skills in behavioural analysis, evidence generation, SBC strategy design, community engagement, stakeholder coordination, and resource mobilization are required.</li><li><strong>Language Requirements</strong> : Fluency in English and Arabic is required.</li></ul><p><strong>Desirables</strong> :</p><ul><li>Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) is an asset.</li><li>Familiarity with behavioural insights, human-centred design, and accountability to affected populations mechanisms is considered an asset.</li><li>Experience with UN agencies or international organizations and in humanitarian or complex settings is desirable, along with exposure to formative research, social listening, or capacity building.</li><li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li></ul><p>For every Child, you demonstrate...</p><p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</p><p>UNICEF competencies required for this post are (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others Familiarize yourself with our competency framework and its different levels.</p><p>This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children's data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.</p><p>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.</p><p>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.</p><p><br></p><p></p></section>