Call Center Jobs - Mount Lebanon Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you willing to work autonomously or with a team to develop the successful projects through clear strategy and proactive commitment?</p><p>Roles and Responsibilities:</p><p>Provides administrative support to ensure efficient office operations.</p><p>Maintains physical and digital filing systems.</p><p>Answers phone calls and directs callers to appropriate personnel.</p><p>Schedules appointments.</p><p>Signs for incoming packages.</p><p>Assist clients and other visitors</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Holder of Business degree from a reputable university</li><li>Previous work experience (2-3 years minimum)</li><li>Professional behavior and decent business dress code awareness are crucial</li><li>Languages: Professional Arabic and English are critical for the job (speaking, writing, and typing). French is a strong plus)</li><li>Important character traits: Loyalty, Confidentiality, Professionalism, Interpersonal Skills, Decency, Results Oriented and Willingness to go the extra mile if needed.</li></ul><p></p></section>

<p>Full-time | Monday Saturday | 9:00 AM 5:00 PM</p><p>Key Responsibilities:</p><ul><li>Welcome and assist visitors.</li><li>Answer calls, emails, and manage appointments.</li><li>Provide administrative support and maintain office records.</li><li>Handle inquiries, urgent requests, and support management when hosting guests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong communication and customer service skills.</p><p>Well-organized with the ability to multitask.</p><p>Proficient in Microsoft Office and general office equipment.</p><p>High school diploma or equivalent; previous receptionist or administrative experience is an advantage.</p>

<p>We are hiring a *Female HR &amp; Administrative Assistant* for our reputable company in *Jounieh.*</p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain employee records, HR documents &amp; files</li><li>Support daily HR operations &amp; ensure compliance</li><li>Provide administrative support and office tasks</li><li>Schedule appointments &amp; manage calendars</li><li>Handle incoming calls, emails professionally</li><li>Prepare reports &amp; documents as needed</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Qualifications:</strong></p><ul><li>Degree in Business Administration or Human Resources</li><li>*1+ years of Experience* as an HR / Admin Assistant</li><li>Organized, discreet, reliable</li><li>*Fluency in English*</li></ul>

<p>The Registered Nurse (RN) will be responsible for providing comprehensive nursing care to residents during overnight shifts. This includes assessing patient conditions, administering medications, performing treatments, and responding to emergencies.</p><p><strong>Desired Candidate Profile</strong></p><p>Registered Nurse (RN) with a valid nursing license.</p><p>Previous experience in residential care, rehabilitation, long-term care, or a similar healthcare setting is preferred.</p><p>Strong clinical judgment and emergency response skills.</p><p>Compassionate, patient-centered, and committed to providing high-quality care.</p><p>Excellent communication, interpersonal, and teamwork skills.</p><p>Ability to work independently and remain attentive during overnight shifts.</p><p>Professional, reliable, and highly responsible.</p>

<p>Hear Well is looking for a professional and motivated Assistant / Receptionist to join our growing team in Hamra.</p><p>Responsibilities:</p><ul><li>Welcoming patients and managing reception area</li><li>Scheduling and confirming appointments</li><li>Answering phone calls and messages professionally</li><li>Handling administrative and office tasks</li><li>Assisting with basic accounting and invoicing</li><li>Coordinating daily clinic operations</li><li>Supporting social media and communication tasks when needed</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Business Management, Accounting, or related background preferred</p><p>Good communication and organizational skills</p><p>Professional appearance and positive attitude</p><p>Comfortable using computers and Microsoft Office</p><p>Ability to multitask and work in a team</p><p>English and Arabic required (French is a plus)</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a professional and organized Administrative Assistant to support our daily office operations and ensure smooth coordination between departments.</p><p>Handle phone calls, emails, visitors, and general office communication.</p><p>Provide administrative support to managers and team members.</p><p>Prepare, organize, and file documents, reports, and internal correspondence.</p><p>Coordinate meetings, appointments, and follow-ups when needed.</p><p>Receive and distribute internal documents, courier, and office correspondence.</p><p>Maintain accurate filing systems and update records regularly.</p><p>Assist in preparing basic reports, forms, and administrative trackers.</p><p>Support office operations and ensure timely follow-up on assigned tasks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate should be detail-oriented, reliable, and able to handle administrative tasks with professionalism and confidentiality.</p><p>Bachelor s degree in Business Administration, Public Administration, or a related field.</p><p>0 2 years of experience in administration or office support.</p><p>Good command of English, written and spoken.</p><p>Proficiency in MS Office, especially Word, Excel, and Outlook.</p><p>Strong communication and interpersonal skills.</p><p>Organized, detail-oriented, and able to manage priorities.</p><p>Professional attitude and ability to handle confidential information.</p><p></p></section>

<p>We're Hiring: Venue Sales Executive Lebanon</p><p>Are you a sales hunter who loves closing deals and building relationships? Join FamePass and help us partner with the hottest restaurants, caf s, nightlife venues, gyms, wellness centers, and lifestyle brands across Lebanon!</p><p>What we offer:</p><ul><li>Attractive Salary + Commission</li><li>Career Growth Opportunities</li><li>Dynamic, Fast-Paced Team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We're looking for someone with:</p><ul><li>Experience in Sales / Business Development</li><li>Background in F&amp;B, Hospitality, Restaurants, Nightlife, Technology Platforms, Media, Lifestyle, or Wellness</li><li>Excellent communication &amp; negotiation skills</li><li>Own car (required)</li></ul><p>Send your CV via WhatsApp to: PHONE_NUMBER2<br>Please mention the position you're applying for: Venue Sales Executive</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers</p><p>Respond to customer inquiries and complaints in time</p><p>Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience in FNB sector .</li><li>Maintain a professional appearance and presence at all times</li><li>Excellent communication skills</li><li>Hold a Bachelor s degree or a related field</li><li>Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication</li><li>Ability to collect, analyze, and prepare statistics related to customer satisfaction</li><li>Monitor customer feedback and contribute to improving service quality</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides administrative support to ensure efficient office operations.</p><p>Maintains physical and digital filing systems.</p><p>Answers phone calls and directs callers to appropriate personnel.</p><p>Schedules appointments.</p><p>Signs for incoming packages.</p><p>Assist clients and other visitors.</p><p>Working from Monday till Friday</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Holder of Business degree from a reputable university</li><li>Previous work experience (2-3 years minimum)</li><li>Professional behavior and decent business dress code awareness are crucial</li><li>Languages: Professional Arabic and English are critical for the job (speaking, writing, and typing). French is a strong plus)</li><li>Important character traits: Loyalty, Confidentiality, Professionalism, Interpersonal Skills, Decency, Results-Oriented and Willingness to go the extra mile if needed.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for welcoming visitors, handling front-desk communication, and providing administrative and basic HR support to ensure smooth daily operations.</p><p>Key Responsibilities</p><ul><li>Welcome visitors, employees, and walk-in applicants in a professional manner.</li><li>Handle incoming phone calls, emails, and general inquiries.</li><li>Direct visitors and applicants to the concerned person or department.</li><li>Provide walk-in applicants with company application forms and guide them through the initial application process.</li><li>Receive, register, and distribute internal documents, courier, and correspondence.</li><li>Support the HR Department in maintaining employee files and basic documentation.</li><li>Assist in updating HR records, forms, and correspondence trackers.</li><li>Support in preparing simple attendance, lateness, absence, and leave summaries when needed.</li><li>Ensure the reception area is organized, clean, and professionally maintained.</li><li>Handle confidential information with discretion and professionalism.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree or Technical degree in Business Administration, Public Administration, Office Management, or a related field.</li><li>0 2 years of experience in reception, administration, or HR support.</li><li>Good command of English, written and spoken.</li><li>Proficiency in MS Office and general computer applications.</li><li>Strong communication and interpersonal skills.</li><li>Presentable, organized, reliable, and detail-oriented.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>High level of confidentiality and professional attitude.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A confidential AI-driven technology company serving international clients across the UK, Europe, the US, and the GCC/MENA region is hiring a UI/UX Designer.</p><p>Responsibilities:</p><ul><li>Design intuitive, user-centered interfaces for web and mobile platforms</li><li>Create wireframes, prototypes, and high-fidelity designs</li><li>Conduct user research and translate insights into design decisions</li><li>Collaborate with developers to ensure accurate implementation</li><li>Maintain and evolve design systems and component libraries</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1+ years of experience in UI/UX design</li><li>Proficiency in Figma or equivalent design tools</li><li>Strong portfolio demonstrating end-to-end product design work</li><li>Solid understanding of responsive design and accessibility standards</li><li>Ability to work effectively in remote, agile environments</li><li>English proficiency required</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Strong rights, holistic protection: Improved standards for GBV survivors in the MENA region BMZ Position : Regional GBV Toolkit and Capacity Building Consultancy Requirement : Regional Assessment, GBV Resource Toolkit Development, and Capacity Building for Safe Spaces in the MENA Region Location of implementation : Beirut-based with travel to Jordan, Tunisia, and Morocco Duration of assignment : 18 months (approximately 60 working days, non-consecutive)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Skills required</h3><p>The consultant/firm must demonstrate the following qualifications and experience:</p><ul><li>Advanced university degree in a relevant field such as gender studies, social sciences, international development, public health, human rights, or a related discipline.</li><li>A minimum of 10 years of professional experience in GBV programming, including both prevention and response, in the humanitarian or development sector.</li><li>Demonstrated expertise in GBV shelter management, service delivery standards, and survivor-centered approaches, with direct experience in at least two of the five target countries (Lebanon, Jordan, OPT, Tunisia, Morocco).</li><li>Proven experience conducting institutional and capacity assessments of civil society organizations, preferably in the GBV or protection sector.</li><li>Demonstrated experience developing operational toolkits, standard operating procedures, or programmatic guidance documents for GBV or protection actors.</li><li>Proven track record in designing and delivering capacity-building programmes, including training curricula development, facilitation, and post-training mentoring.</li><li>Strong knowledge of international GBV frameworks and standards, including the IASC Guidelines on GBV, the GBV Minimum Standards, and survivor-centered approaches.</li><li>Familiarity with the legal, institutional, and socio-cultural contexts governing GBV response in the MENA region, including the role of state and non-state actors in shelter provision.</li><li>Experience working with or coordinating among multiple country-level partners in a regional programme context.</li><li>Excellent analytical, writing, and communication skills in English. Arabic fluency is required. French is a strong advantage.</li><li>Ability to travel to the target countries for assessment, consultation, and training delivery.</li><li>If applying as a firm, the proposal should clearly indicate the team composition, roles, and relevant experience of each proposed team member.</li></ul><p></p></section>

<p>Welcome members and visitors with a friendly, professional, and positive attitude. Manage member check-ins, appointments, and daily front desk operations efficiently. Respond to phone calls, emails, WhatsApp messages, and member inquiries promptly and professionally. Present and promote gym memberships, services, and ongoing promotions. Generate new memberships and contribute to achieving monthly sales targets. Process payments and maintain accurate financial and client records. Update member information and ensure data accuracy within internal systems. Maintain a clean, organized, and welcoming reception area. Build strong relationships with members to enhance satisfaction and retention. Support daily gym operations and contribute to a positive team environment.</p>

<p>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.</p><p><strong>Desired Candidate Profile</strong></p><p>Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers</p><p>Respond to customer inquiries and complaints in time</p><p>Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently</p><p>Qualifications:</p><ul><li>Minimum 2 years experience in FNB sector.</li><li>Maintain a professional appearance and presence at all times</li><li>Excellent communication skills</li><li>Hold a Bachelor s degree or a related field</li><li>Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication</li><li>Ability to collect, analyze, and prepare statistics related to customer satisfaction</li><li>Monitor customer feedback and contribute to improving service quality</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.</p><p>Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers</p><p>Respond to customer inquiries and complaints in time</p><p>Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently</p><p>Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication</p><p>Ability to collect, analyze, and prepare statistics related to customer satisfaction</p><p>Monitor customer feedback and contribute to improving service quality</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience in FNB sector .</li><li>Maintain a professional appearance and presence at all times</li><li>Excellent communication skills</li><li>Hold a Bachelor s degree or a related field</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're Hiring: Front Office Receptionist (Flexible Shift)</p><p>We are looking for a professional, organized, and customer-focused Front Office Receptionist to join our team.</p><p>Key Responsibilities:</p><ul><li>Welcome and assist guests and visitors in a friendly and professional manner.</li><li>Handle incoming calls, emails, and inquiries.</li><li>Manage check-ins and check-outs efficiently.</li><li>Process reservations and maintain accurate records.</li><li>Coordinate with other departments to ensure excellent guest service.</li><li>Perform general administrative and front desk duties.</li></ul><p>Shift:</p><p>Flexible Shifts (AM/PM)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in front office, reception, customer service, or hospitality is preferred.</p><p>Strong communication and interpersonal skills.</p><p>Good computer skills and familiarity with Microsoft Office.</p><p>Ability to work independently and multitask in a fast-paced environment.</p><p>Professional appearance and positive attitude.</p><p>Fluency in English is required; Arabic is essential. -Knowledge of French is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Managing calendars, schedules, meetings, and Microsoft Planner.</p><p>Welcoming visitors and handling reception duties.</p><p>Managing the office phone and directing inquiries.</p><p>Drafting Minutes of Meetings (MoMs) and following up on action items.</p><p>Scanning, filing, archiving, and maintaining physical and electronic records.</p><p>Conducting feedback calls and maintaining related records.</p><p>Data entry and database management.</p><p>Ordering and monitoring office supplies and inventory.</p><p>Coordinating with IT service providers and following up on technical issues.</p><p>Supervising housekeeping activities and ensuring proper office organization.</p><p>Managing the company s general information email account.</p><p>Following up on website inquiries, social media communications, and updates related to the Solid Group application.</p><p>Coordinating with suppliers and service providers as needed.</p><p>Assisting in the preparation of reports, presentations, and administrative documentation.</p><p>Maintaining company records, contact lists, and administrative trackers.</p><p>Providing general administrative support to management and various departments.</p></div></section>

<p>The Visa Coordinator will be responsible for guiding clients through visa application requirements and procedures for a range of destinations, ensuring accuracy, compliance, and timely submission of all documentation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Advise clients on visa requirements, documentation, and application procedures for destinations including the UK, US, Schengen countries, Greece, Canada, Thailand, and others</li><li>Review and verify client documents (passports, photos, bank statements, invitation letters, etc.) for completeness and accuracy before submission</li><li>Prepare and submit visa applications through embassies, consulates, and visa application centers (e.g., VFS Global, TLScontact)</li><li>Track application status and follow up with embassies/consulates as needed</li><li>Schedule and coordinate visa appointments for clients</li><li>Keep up to date with changing visa regulations, entry requirements, and embassy procedures for multiple countries</li><li>Maintain accurate records of applications, deadlines, and client files</li><li>Handle client inquiries professionally and provide clear guidance throughout the process</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a responsible Receptionist to perform a variety of administrative and clerical tasks.</p><p>Main tasks and responsibilities</p><ul><li>Respond to telephone calls and enquiries courteously</li><li>Meet and greet visitors and clients in a pleasant, professional, and courteous manner</li><li>Convey visitor arrival promptly to the appropriate individual</li><li>Relate courteously with visitors and provide the appropriate welcome to the client to ensure a positive customer service experience</li><li>Provide general administrative support to the management and team members</li><li>Arrange meetings relating to the core operation of the company</li><li>Ensure the smooth running of the organization on a day-to-day basis and as required</li><li>Ensure the tidiness of the office and meeting rooms at all time</li><li>Develop and maintain a filing system</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Any certificate related</li><li>1 previous year of experience as a Receptionist</li><li>Proficient in Microsoft Excel and Word</li><li>Fast learner with the ability to work under pressure and take quick action</li></ul><p></p></section>