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<p>The Registered Nurse (RN) will be responsible for providing comprehensive nursing care to residents during overnight shifts. This includes assessing patient conditions, administering medications, performing treatments, and responding to emergencies.</p><p><strong>Desired Candidate Profile</strong></p><p>Registered Nurse (RN) with a valid nursing license.</p><p>Previous experience in residential care, rehabilitation, long-term care, or a similar healthcare setting is preferred.</p><p>Strong clinical judgment and emergency response skills.</p><p>Compassionate, patient-centered, and committed to providing high-quality care.</p><p>Excellent communication, interpersonal, and teamwork skills.</p><p>Ability to work independently and remain attentive during overnight shifts.</p><p>Professional, reliable, and highly responsible.</p>
The Chief Accountant will be responsible for overseeing all accounting and financial operations of the organization, ensuring the accuracy and integrity of financial records, compliance with applicable regulations, and the efficient management of financial resources.
<br>S/he will supervise the accounting team, monitor financial reporting processes, manage budgeting and cash flow activities, and support management in strategic financial decision-making. The Chief Accountant will play a key role in maintaining strong internal controls, optimizing financial performance, and ensuring compliance with local tax laws and accounting standards.
<br>Preference will be given to candidates with previous experience in hospital or healthcare environments, demonstrating familiarity with healthcare accounting practices, insurance claims reconciliation, medical billing processes, and healthcare financial reporting.
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<br>Key Responsibilities:
<br>• Oversee and manage the day-to-day operations of the accounting department.
<br>• Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements.
<br>• •Monitor and maintain the general ledger, accounts payable, accounts receivable, payroll, and fixed assets records.
<br>• Prepare and review financial reports, budgets, forecasts, and cash flow projections.
<br>• Ensure compliance with Lebanese accounting standards, tax regulations, and statutory requirements.
<br>• Coordinate and manage external audits, tax audits, and regulatory inspections.
<br>• Develop, implement, and monitor internal financial controls and accounting procedures.
<br>• Reconcile bank accounts, supplier accounts, customer accounts, and intercompany transactions.
<br>• Supervise the preparation and submission of tax declarations, VAT returns, payroll taxes, and other regulatory filings.
<br>• Monitor cash management activities and optimize working capital utilization.
<br>• Analyze financial performance and provide recommendations to management for cost optimization and operational efficiency.
<br>• Support budgeting and financial planning processes across departments.
<br>• Ensure proper documentation and maintenance of accounting records and supporting documents.
<br>• Coordinate with banks, auditors, government authorities, insurance companies, and external stakeholders as required.
<br>• Assist management in strategic financial planning and decision-making.
<br>• Train, mentor, and supervise accounting staff to ensure high performance and continuous professional development.
<br>• Maintain confidentiality of financial information and uphold the highest ethical and professional standards.
<br>• Stay updated on accounting regulations, tax laws, financial reporting standards, and industry best practices.
<br>• Support continuous improvement initiatives aimed at enhancing financial processes and reporting accuracy.
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<br>Qualifications:
<br>Education: Bachelor’s degree in Accounting, Finance, or a related field. Master’s Degree is a plus
<br> Experience:
<br>• Minimum of 5 years of experience in a similar role.
<br>• Previous experience in a hospital, healthcare institution, or medical center is highly preferred.
<br>Knowledge:
<br>• Strong knowledge of financial reporting, budgeting, taxation, and internal controls.
<br>• Proficiency in accounting software and ERP systems.
<br>• Professional certification such as CPA, ACCA, CMA, or equivalent is required.
<br>Skills:
<br>• Excellent analytical, organizational, and problem-solving skills.
<br>• Strong leadership and team management capabilities.
<br>• Advanced proficiency in Microsoft Excel and financial reporting tools.
<br>• Excellent communication and interpersonal skills.
<br>• Ability to work under pressure and meet strict deadlines.
<br>• High level of integrity, professionalism, confidentiality, and attention to detail.
<br>Languages: Fluency in English, written and spoken is required. Knowledge of French or other languages is an advantage
Job Vacancy: Outdoor Salesman (Experienced)
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<br>We are looking for an experienced Outdoor Salesman to join our team.
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<br>Requirements:
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<br>- Previous experience in car parts outdoor sales is required.
<br>- Strong communication and negotiation skills.
<br>- Ability to build and maintain good relationships with customers.
<br>- Self-motivated, target-oriented, and able to work independently.
<br>- Valid driving license is preferred.
<br>- Good knowledge of the market and customer needs.
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<br>Responsibilities:
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<br>- Visit customers and present company products/services.
<br>- Follow up with clients and maintain strong relationships.
<br>- Achieve sales targets and provide regular reports.
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<br>We offer a competitive salary package job location Zalka .
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<br>Interested candidates are invited to send their CV. Just msg 79106866
Job summary:
<br>We are seeking a motivated and detail-oriented Market research analyst. The selected candidate will conduct field visits, benchmark competitors, and help identify growth opportunities within bars, restaurants, cafés, hotels, beach clubs, and other hospitality outlets.
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<br>Requirements:
<br>-Business, Marketing, Hospitality, Management, or Food & Beverage background.
<br>-Previous experience in hospitality and sales is a plus
<br>- Valid driving license and Motorized
<br>-Strong Excel and PowerPoint skills.
<br>-Outgoing personality and comfortable speaking with venue owners/managers.
<br>-Interested and knowledgeable in FMCG, beverages, hospitality, or commercial sales.
<br>-Great communication, interpersonal and organizational skills.
<br>-Ability to work independently and having great time management
We are looking for an experienced Senior Accountant to join our team in Saida.
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<br>Key Responsibilities:
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<br>.Manage and oversee daily accounting operations
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<br>.Prepare and review financial statements and accounting reports
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<br>.Handle accounts payable, accounts receivable and general ledger
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<br>.Perform bank, supplier and account reconciliations
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<br>.Manage monthly closing and ensure accurate financial reporting
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<br>.Monitor expenses, cash flow and financial transactions
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<br>.Support budgeting, forecasting and financial analysis
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<br>.Ensure compliance with accounting standards, tax regulations and company policies
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<br>.Coordinate with auditors, banks, suppliers and internal departments
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<br>.Provide accurate financial reports and insights to management
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<br>Requirements:
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<br>.Bachelor’s degree in Accounting, Finance or a related field
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<br>.5+ years of relevant accounting experience
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<br>.Previous experience in retail or manufacturing is required
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<br>.Strong knowledge of accounting principles and financial reporting
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<br>.Strong Excel and accounting software skills
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<br>.Excellent analytical and problem-solving abilities
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<br>.Highly organized, detail-oriented and accurate
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<br>.Strong communication and follow-up skills
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<br>.Ability to work independently and manage multiple priorities
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<br>.Preferably living in Saida or nearby
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<br>Working Hours:
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<br>Monday to Friday: 8:00 AM – 5:00 PM
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<br>Saturday: 8:00 AM – 2:00 PM
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<br>Working days: Monday to Saturday
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<br>To apply: Please send your CV to melie.khazen@gmail.com
Accountant
<br>Assiyana Facility Management & Maintenance
<br>Sodeco, Beirut, Lebanon
<br>Full-time
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<br>Assiyana is a well-established Facility Management and Maintenance company, founded in 1969, with operations in Lebanon. The company provides Facility Management, Cleaning, Landscaping, Electromechanical (MEP) Maintenance, Pest Control, and FM Software Integration services across different industries facilities.
<br>We are looking for an ambitious and details-oriented Accountant to join our team!
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<br>Key Responsibilities:
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<br>-Handle daily accounting transactions, including journal vouchers, bank reconciliations, supplier and customer reconciliations, and trial balance preparation.
<br>-Prepare NSSF and Payroll schedules.
<br>Manage VAT and income tax declarations.
<br>-Oversee end-of-month closing operations, billing, and accounts receivables.
<br>-Produce monthly financial statements, maintain the balance sheet, and manage depreciation schedules.
<br>-Serve as the primary contact with external consultants for our accounting software.
<br>-Participate in the preparation of annual budgets, annual reports, and other significant financial and statistical reports.
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<br> Requirements:
<br>-Bachelor’s degree in accounting, Finance, or a related field.
<br>-2–3 years of relevant accounting experience
<br>-Strong knowledge of accounting & corporate finance principles
<br>-Excellent MS Office and Excel skills
<br>-Experience with accounting software, preferably Visual Dolphin
<br>-High level of integrity and confidentiality
<br>-Excellent attention to detail
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<br>Interested candidates may send their CVs to: sirine.khoury@assiyana.com
We are looking for a QC Officer to safeguard product quality across the production cycle from incoming raw materials to finished goods. The ideal candidate is meticulous, hands-on, comfortable in both lab and production floor settings.
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<br>Responsibilities:
<br>-Test and verify incoming raw materials, ingredients, and packaging materials against InnoBev quality manual requirements.
<br>-Conduct routine in-process testing during production
<br>-Perform raw/treated water analysis and CO2 analysis checks.
<br>-Carry out microbiological testing on incoming ingredients, raw materials, syrup, and finished goods per the quality plan.
<br>-Coordinate with production on cleaning and sanitation of machinery, verifying results visually and through lab testing
<br>-Document test results accurately and report non-conformances to the QC Manager
<br>-Take appropriate corrective action on non-conforming results, escalating to the QC Manager when needed.
<br>-Report shortages of lab chemicals or equipment in a timely manner.
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<br>Qualifications:
<br>-Bachelor' Degree in Food Science, Chemistry, Microbiology, or a related field.
<br>-0–2 years of QC experience in food & beverage or FMCG manufacturing preferred
<br>-Working knowledge of lab testing procedures and food safety/quality standards
<br>-Strong attention to detail
<br>-Comfortable working shifts/production hours as required by the plant schedule
Role Overview :
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<br>We are seeking a detail-oriented and proactive Senior Accounting Lead to oversee financial operations, ensure compliance, and support strategic decision-making.
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<br>Key Responsibilities:
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<br>• Lead and manage day-to-day accounting operations, including:
<br>o General ledger
<br>o Accounts payable & receivable
<br>o Inventory accounting
<br>o Cost accounting (manufacturing environment preferred)
<br>• Oversee monthly, quarterly, and annual financial close processes
<br>• Prepare and review financial statements in compliance with applicable standards
<br>• Ensure accuracy of financial records and maintain strong internal controls
<br>• Monitor and analyze financial performance, including variance analysis
<br>• Coordinate with auditors and support external audit processes
<br>• Manage budgeting, forecasting, and cash flow planning
<br>• Ensure compliance with local tax and regulatory requirements
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<br>Requirements :
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<br>• Bachelor’s degree in Accounting, Finance, or related field
<br>• 2-4 years of relevant accounting experience
<br>• Strong knowledge of:
<br>o Financial reporting
<br>o Costing and inventory management
<br>o Internal controls
<br>• Experience in manufacturing or industrial environments is a strong advantage
<br>• Prior exposure to ERP systems
<br>• Strong analytical and problem-solving skills
<br>• Ability to work independently and in cross-cultural environments
<br>• Excellent communication and leadership skills
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<br>What We Offer :
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<br>• Competitive salary package
<br>• International exposure and leadership opportunity
<br>• Career growth in a dynamic and expanding organization
Hiring a French speaking Accounts Payable / Junior Accountant (Fast Service Restaurant) to join a Hospitality management Group located in Kinshasa, Africa.
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<br> The ideal candidate will possess the following qualifications and skills:
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<br>• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
<br>• 1-2 years of relevant experience in Accounts Payable, Supplier Accounting, or General Accounting.
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<br>The ideal candidate should have hands-on experience in the following areas:
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<br>• Receiving, verifying, recording, and processing supplier invoices.
<br>• Matching supplier invoices against Purchase Orders, Delivery Notes/Goods Received Notes, approved Purchase Requests, supplier contracts, and agreed pricing.
<br>• Ensuring that all invoices are properly reviewed and approved before payment.
<br>• Maintaining an accurate and up-to-date Accounts Payable ledger.
<br>• Monitoring supplier payment due dates and preparing timely payment schedules.
<br>• Preparing payment requests along with all required supporting documentation for management approval.
<br>• Conducting regular supplier statement reconciliations and resolving any discrepancies.
<br>• Following up on outstanding invoices, missing documents, credit notes, and payment discrepancies.
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<br>Most importantly, the candidate should be comfortable and experienced in dealing directly with suppliers, including communicating with them regarding invoices, balances, payment status, discrepancies, and outstanding issues, rather than focusing solely on invoice processing
Responsibilities:
<br>- Prepare financial statements, manage the general ledger, and lead month-end/year-end closing.
<br>- Reconcile bank, customer, supplier, and balance sheet accounts; oversee AP/AR
<br>Maintain fixed asset registers, inventory accounting, and cost allocations.
<br>-Record purchasing entries for inventory (FG/RM/PM)
<br>-Prepare and file VAT, tax returns, and statutory reports; ensure IFRS and regulatory compliance
<br>-Support internal and external audits
<br>-Assist with budgeting, forecasting, and cash flow management
<br>-Analyze financial data and prepare management reports and ad hoc analyses
<br>-Review payroll accounting entries and reconciliations
<br>-Improve accounting processes and internal controls; support ERP implementation and maintenance
<br>-Supervise and mentor junior accountants
<br>-Liaise with banks, auditors, suppliers, customers, and authorities on financial matters
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<br>Requirements:
<br>-Bachelor's degree in Accounting, Finance, or a related field
<br>-5–8 years of accounting experience, including at least 2 years in a senior accounting role
<br>-Strong knowledge of IFRS (or applicable accounting standards) and local tax regulations
<br>-Advanced proficiency in Microsoft Excel and ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Odoo)
<br>-Strong analytical, organizational, and problem-solving skills
<br>-Excellent communication and leadership abilities
<p>We're looking for a sharp, business-minded Financial Analyst ready to move past routine reporting and become a genuine partner in decision-making. This is a role for someone whose analysis directly shapes how a fast-growing regional business scales - not someone looking to sit behind a spreadsheet.</p><p>If you combine a master's degree from a top university with real, hands-on experience, sharp business instincts, and genuine ambition, this is a rare chance to make an outsized impact in a company on a clear growth trajectory.</p><h2>What You'll Own</h2><ul><li>Financial performance analysis across multiple entities and business lines</li><li>Budgeting, forecasting, and monthly reporting</li><li>Cost, margin, and profitability tracking</li><li>Data-driven input into strategic decisions</li><li>Financial structuring for our KSA expansion</li><li>Close collaboration with Operations and Commercial leadership</li></ul><h2>What We Offer</h2><ul><li>A high-end, niche business with strong regional growth</li><li>Direct exposure to agri-tech and cross-border operations</li><li>A visible role with real, measurable impact</li></ul><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in financial analysis</p><p>A master's degree in Finance (or related field) from a top-tier university - mandatory</p><p>Advanced Excel skills</p><p>ERP exposure (Odoo a plus)</p><p>Sharp business judgment and comfort operating in fast-moving, complex environments</p><p>Clear, confident communication</p><p>Ambition, drive, and the hunger to grow with the business</p>
Role Description
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<br>This is a full-time on-site role for a Customer Experience Agent located in ZALKA.
<br>The Customer Experience Agent will be responsible for ensuring customer satisfaction by providing top-notch customer support and service. Daily tasks include addressing customer inquiries, resolving issues, and improving the overall customer experience. The agent will also proactively engage with customers to maintain and enhance their satisfaction levels.
<br>In addition receiving delivery orders from guest according to script using the excellent menu knowledge
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<br>Day Shift 8.30 till 17.30 salary 750$
<br>Night Shift 17.00 till 12.00 salary 600$
<br>Middle shift 12.00-22.00 850$
<br>6 days per week
<br>candidate should be near to Zalka area and has previous experience as call center and F&B
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<br> Qualifications
<br>Strong skills in Customer Satisfaction, Customer Support, and Customer Service
<br>Excellent Communication skills to effectively interact with customers
<br>Ability to enhance and improve overall Customer Experience
<br>Excellent interpersonal skills and a friendly, approachable demeanor
<br>Ability to work as part of a team in a fast-paced environment
<br>Experience in the restaurant or hospitality industry is a plus
<br>Bachelor's degree in Business, Hospitality, or a related field is preferred
<p>The Civil Engineer – Consultant is responsible for providing technical consultancy related
to construction materials, structural systems, and engineering solutions. The role involves
conducting technical investigations, evaluating test results, identifying root causes of
failures, preparing technical reports, and supporting clients with practical engineering
recommendations while ensuring compliance with applicable standards and industry best
practices.</p><p><br></p><p><b>Key Responsibilities</b></p><p>• Perform technical assessments and engineering evaluations of construction materials,</p><p>structures, and related systems.</p><p>• Conduct laboratory and field investigations, analyze test results, and interpret</p><p>engineering data.</p><p>• Prepare comprehensive technical reports, including observations, root cause analyses,</p><p>conclusions, and recommendations.</p><p>• Provide technical consultation to clients regarding material performance, construction</p><p>practices, and engineering solutions.</p><p>• Collaborate with multidisciplinary teams to optimize concrete mix designs, sustainability,</p><p>durability, structural performance, and cost-effectiveness.</p><p>• Review engineering drawings, specifications, and project documentation for technical</p><p>compliance.</p><p>• Ensure all work complies with relevant international and local engineering standards,</p><p>codes, and regulations.• Participate in site inspections, failure investigations, and condition assessments.
• Support research, development, and continuous improvement initiatives related to
construction materials and engineering practices.
• Present technical findings and recommendations to clients and internal stakeholders. </p><p><br></p><p><b>Qualifications </b></p><p>• Bachelor’s degree in Civil Engineering. </p><p>• Professional engineering registration is an advantage</p><p><br></p><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Key Responsibilities
<br>• Prepare accurate Mechanical/Electrical quantity take-offs based on MEP CAD drawings and project documentation.
<br>• Complete the provided BOQ Excel sheets with the actual measured quantities, including a detailed breakdown by location, floor, or zone as required.
<br>• Verify quantities against design drawings to ensure accuracy and completeness.
<br>• Identify missing items, discrepancies, and inconsistencies within MEP drawings, BOQs, and quantity schedules.
<br>• Coordinate with the engineering team to clarify QS-related issues, propose practical solutions, and resolve quantity discrepancies.
<br>• Deliver complete, accurate, and well-organized quantity take-offs within the agreed project timelines while supporting multiple freelance projects.
<br>Requirements
<br>• Bachelor's degree in Mechanical Engineering or Electrical Engineering.
<br>• Minimum 7 years of proven experience in MEP quantity take-offs, Quantity Surveying (QS), or MEP design review.
<br>• Proven experience in preparing detailed quantity take-offs directly from CAD drawings.
<br>• Strong understanding of mechanical or electrical building services and construction practices.
<br>• Ability to read and interpret MEP drawings, specifications, and technical documents.
<br>• Proficiency in Microsoft Excel and AutoCAD.
<br>• Excellent attention to detail with strong analytical and problem-solving skills.
<br>• Ability to work independently and consistently meet project deadlines
Company Description
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<br>Vie Health (Novadiet) is a dynamic healthcare and wellness company based in Lebanon, specializing in premium natural health products and supplements.
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<br>We are committed to enhancing customer well-being by offering high-quality, natural solutions and building trusted partnerships across the region.
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<br>Role Description
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<br>- Manage and oversee the company’s invoicing operations on a daily basis
<br>- Prepare, issue, and process invoices with high accuracy and attention to detail
<br>- Follow up on invoices, payments, and billing matters in a timely manner
<br>- Ensure all invoicing records and documentation are properly maintained
<br>- Coordinate with different departments regarding invoicing and payment follow-ups
<br>- Resolve invoicing discrepancies and support smooth financial operations
<br>- Assist in monthly closing and reporting activities
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<br>Qualifications
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<br>- This position is open to female candidates only.
<br>- Bachelor’s degree in Accounting, Finance, or a related field
<br>- Minimum 2–5 years of experience in accounting
<br>- Strong expertise in invoicing and billing is a must
<br>- Candidate must be highly skilled and confident in handling invoicing operations independently
<br>- Excellent attention to detail and accuracy
<br>- Proficiency in Microsoft Excel and accounting systems
<br>- Strong organizational, follow-up, and communication skills
<br>- Ability to work under pressure and meet deadlines
We are looking for an experienced and results-driven Transportation Division Manager to lead and develop one of our transportation operations divisions.
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<br>The successful candidate will be responsible for overseeing daily operations, improving service quality and efficiency, managing operational performance, and identifying opportunities for business growth.
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<br>Key Responsibilities:
<br>Manage and monitor daily transportation operations.
<br>Ensure efficient scheduling, service delivery, and resource utilization.
<br>Monitor operational performance, costs, and service quality.
<br>Develop and implement plans to improve productivity and profitability.
<br>Identify new business opportunities and support the division’s growth.
<br>Handle operational challenges and ensure timely solutions.
<br>Coordinate with relevant departments to achieve business objectives.
<br>Prepare operational reports and recommendations for Management.
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<br>Requirements:
<br>Proven managerial experience in transportation, fleet, logistics, or a related operational field.
<br>Strong understanding of transportation operations and service management.
<br>Business development and entrepreneurial mindset.
<br>Strong leadership, problem-solving, and decision-making skills.
<br>Ability to manage performance, costs, and operational priorities.
<br>Strong communication and organizational skills.
<br>Proficiency in Microsoft Office.
<br>Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred
We are looking for a detail-oriented Product File Management Assistant to maintain accurate product data and ensure timely updates to our POS system. This role requires excellent organizational skills, accuracy, and the ability to manage multiple tasks in a fast-paced retail environment.
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<br> Key Responsibilities
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<br>- Create and maintain product records in the POS system.
<br>- Update product information, including prices, barcodes, descriptions, pack sizes, and vendor details.
<br>- Ensure product data is accurate, complete, and up to date.
<br>- Manage and resolve store requests related to product file updates.
<br>- Implement promotions, pricing changes, and flyer updates in the system.
<br>- Audit product file changes to maintain data integrity and compliance.
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<br>Qualifications
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<br>- Bachelor's degree in business administration or a related field.
<br>- 1–2 years of experience in retail operations, product data management, or a similar role.
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<br> Skills & Competencies
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<br>- Strong attention to detail and accuracy.
<br>- Good organizational and time management skills.
<br>- Ability to manage multiple tasks and meet deadlines.
<br>- Ability to work in a fast-paced environment.
<br>- Basic Microsoft Excel and computer skills.
<br>- Reliable, responsible, and eager to learn.
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<br>How to Apply
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<br>Interested candidates are invited to send their CV with the subject line "Product File Management Assistant" to Recruitment@gmrlgroup.com
Location: Beirut, Lebanon
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<br>Join Liban Lait and support the efficient administration of our Maintenance Department. This role combines maintenance coordination, SAP data entry, spare parts administration, and supplier coordination while ensuring the accuracy and integrity of maintenance records and inventory.
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<br>Reporting Line: Reports to the Finance & Accounting Department, while working closely with the Maintenance Department.
<br>Key Responsibilities
<br>• Record and verify maintenance transactions in SAP.
<br>• Manage the maintenance spare parts inventory and monitor stock levels.
<br>• Receive and verify spare parts from suppliers.
<br>• Ensure maintenance documentation is complete and accurate.
<br>• Track spare parts issued to equipment and vehicles.
<br>• Perform regular inventory checks and stock reconciliations.
<br>• Work closely with the Maintenance, Warehouse, Purchasing, and Finance departments to ensure accurate data and efficient operations.
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<br>• Bachelor's degree in Accounting, Business Administration, Supply Chain, Logistics, or a related field.
<br>• 1–3 years of experience in inventory control, warehouse operations, accounting, or ERP administration.
<br>• Experience with SAP or other ERP systems is an advantage.
<br>• Strong Microsoft Excel skills with excellent attention to detail and organizational abilities.
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<br>Interested candidates are invited to send their CV to hr@libanlait.com.lb, mentioning "Maintenance Operations Coordinator" in the subject line
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title
<br></span><p><span><span>Specialist - Customer Success</span></span></p><br>
<br><br>Job Scope
<br><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention.</p><br><br><br>Main Duties and Responsibilities
<br><p>Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions.<br>Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution.<br>Conduct regular business reviews and customer check-ins.<br>Track customer usage, engagement, and satisfaction metrics.<br>Identify opportunities for upselling or cross-selling additional products.<br>Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment.<br>Maintain accurate customer records and activities in the CRM system.<br>Prepare periodic reports to the relevant stakeholders.</p><br><br><br>Position Requirements
<br><br>Education
<br><p><span><span>Bachelor’s degree in Business Administration or any other related field</span></span></p><br>
<br><br>Experience
<br><p>1–2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role.</p><br>
<p>Strong relationship management skills with the ability to engage customers proactively.</p><br>
<p>Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations.</p><br> <p>#LI-LM1</p><br><br><br><br>
</div>