Computer Technician Jobs in Lebanon
2994 Jobs Found
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow</p><p></p>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
We are looking for a motivated and detail-oriented HR & Payroll Officer to join our team in Dora. The ideal candidate will have 1–3 years of experience in human resources and payroll administration and will support daily HR operations while ensuring accurate and timely payroll processing.
<br>
<br>Key Responsibilities:
<br>
<br>Process monthly payroll accurately and on time.
<br>Maintain employee records and HR documentation.
<br>Handle attendance, leave management, and timesheets.
<br>Assist with recruitment, onboarding, and employee offboarding.
<br>Ensure compliance with labor laws and company policies.
<br>Prepare HR reports and payroll-related documentation.
<br>Coordinate with finance and other departments on payroll matters.
<br>Respond to employee inquiries regarding HR and payroll.
<br>
<br>Requirements:
<br>
<br>Bachelor's degree in Human Resources, Business Administration, or a related field.
<br>1–3 years of experience in HR and payroll.
<br>Good knowledge of payroll processes and Lebanese labor law.
<br>Proficiency in Microsoft Office, especially Excel.
<br>Experience with HR/payroll software is an advantage.
<br>Strong organizational, communication, and problem-solving skills.
<br>Ability to maintain confidentiality and work with attention to detail
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for US-based businesses.<br> We are building a talent pool of Customer Support Representatives who are passionate about delivering exceptional customer experiences across phone, email, chat, and social media channels.<br> Key Responsibilities Respond to customer inquiries.<br> Resolve issues professionally.<br> Document interactions accurately.<br> Escalate complex issues.<br> Meet response-time goals.<br> Maintain customer satisfaction.<br> Collaborate with internal teams.<br> Follow company procedures.<br> Opportunity to work on diverse and exciting projects.<br> Supportive and collaborative work environment.<br> Weekly payments.<br> Weekends off.<br> Growth Opportunities 2+ year of customer service experience.<br> Excellent English communication.<br> CRM/ticketing system experience.<br> Problem-solving skills.<br> Ability to multitask.<br> Professional attitude.<br> Reliable internet.<br> Customer-focused mindset.<br> English proficiency at a C1 level or higher (written and verbal) with a slight to neutral accent.<br> Availability to work during Eastern Time (ET) business hours Preferred Qualifications Experience with Zendesk, Freshdesk, Intercom, or Salesforce.<br> BPO or SaaS experience.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic Sales Engineer to join our electric vehicle showroom team Mazraat Yachouh. The role involves promoting and selling electric vehicles, understanding customer needs, providing technical product explanations, and supporting clients throughout the sales process. The ideal candidate should combine technical knowledge with strong sales and communication skills to deliver an excellent customer experience.</p><p>Be part of the rapidly growing electric mobility, EV industry</p><p>Fixed salary with attractive commission</p><p>Opportunity to represent innovative and cutting-edge electric vehicle technology</p><p>Dynamic, modern, and customer-focused work environment</p><p>Opportunity to build long-term relationships with customers and contribute to the future of sustainable transportation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Engineering (BS or BE in Mechanical, Electrical, Electronics, Mechatronics, CCE), or related field</p><p>Fresh grad or up to 4 years of experience in sales, automotive sales, technical sales, or customer facing roles</p><p>Passion for Sales and cars</p><p>Sales and negotiation skills</p><p>Technical understanding of electric vehicles and charging systems</p><p>Communication and presentation skills</p><p>Ability to explain technical info clearly</p><p>Lead generation and follow-up</p><p>Teamwork and target-oriented mindset</p><p>Microsoft Office and CRM software proficiency</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency.</p><p>Prepare variance analysis for food & beverage and communicating with relevant parties.</p><p>Check the cost of sales in all F&B outlets and ensure that costs are within budget and not under the cost</p><p>Preparing Daily Food and Beverage report if there is anything under cost.</p><p>Submit Monthly F&B Report for management review.</p><p>Conduct surprise spot checks at all F&B outlets If there is waste by employees</p><p>Participate in stock taking in any department</p><p>Check and ensure that no material is issued out from the store without requisition or approval from the respective department head.</p><p>Count, weigh or measure items of incoming orders in order to verify information against invoices, orders, bills or other records</p><p>Perform regular material warehouse audits to ensure that material is undamaged and maintained neatly throughout the stores</p><p>Ensure that all documents and material received in the stores or directly delivered to operation are of satisfactory quality</p><p>daily check for cost for the raw material received if there is any change in price</p></div></section>
We are looking for a motivated and detail-oriented HR & Payroll Officer to join our team in Dora. The ideal candidate will have 1–3 years of experience in human resources and payroll administration and will support daily HR operations while ensuring accurate and timely payroll processing.
<br>
<br>Key Responsibilities:
<br>
<br>Process monthly payroll accurately and on time.
<br>Maintain employee records and HR documentation.
<br>Handle attendance, leave management, and timesheets.
<br>Assist with recruitment, onboarding, and employee offboarding.
<br>Ensure compliance with labor laws and company policies.
<br>Prepare HR reports and payroll-related documentation.
<br>Coordinate with finance and other departments on payroll matters.
<br>Respond to employee inquiries regarding HR and payroll.
<br>
<br>Requirements:
<br>
<br>Bachelor's degree in Human Resources, Business Administration, or a related field.
<br>1–3 years of experience in HR and payroll.
<br>Good knowledge of payroll processes and Lebanese labor law.
<br>Proficiency in Microsoft Office, especially Excel.
<br>Experience with HR/payroll software is an advantage.
<br>Strong organizational, communication, and problem-solving skills.
<br>Ability to maintain confidentiality and work with attention to detail
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ginette is looking for a Creative Marketing & Design Coordinator to bring the brand to life across print, digital, and in-space experiences in Gemmayze, Beirut.</p><p>We re seeking a creative all-rounder with strong design skills and a passion for visual storytelling to manage content, design branded materials, and support marketing, events, and collaborations.</p><p>This is a hands-on role within one of Beirut s leading lifestyle destinations, combining design, content creation, and brand activation.</p><p><b>What you will do:</b></p><ul><li>Design and update menus and all branded print materials (cups, packaging, coasters, etc.)</li><li>Manage Ginette s social media and create daily content (food, space, atmosphere)</li><li>Write captions, manage stories, and engage with the online community</li><li>Collaborate with photographers for seasonal campaigns</li><li>Propose and lead brand collaborations and cultural events</li><li>Support marketing activities for the gallery and brand partnerships</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 3 years of experience in graphic design, content creation, or a similar creative role</li><li>Strong skills in Adobe Illustrator, Photoshop, or InDesign</li><li>Strong aesthetic sense aligned with lifestyle / design brands</li><li>Comfortable creating mobile content and visual storytelling</li><li>Proactive, creative, and idea-driven</li><li>Fluent in Arabic and English</li><li>Based in Beirut and available on-site</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Enter and maintain accurate operational, inventory, and sales data.</p><p>Process purchases, inventory transfers, waste, staff meals, production, and sales transactions.</p><p>Create and update inventory items and recipes.</p><p>Assist with monthly stock counts and inventory spot checks.</p><p>Maintain organized digital and physical records.</p><p>Perform basic back-office tasks, including POS item creation and price updates.</p><p>Collect and organize client data while meeting deadlines.</p><p>Use the CRM system to manage daily tasks and follow company procedures.</p><p>Location: Metn</p><p>Working Hours: Monday to Friday | 9:00 AM 6:00 PM</p><p>Please note: Due to monthly closing activities and inventory spot checks, occasional schedule adjustments may be required. This may include early morning visits or exceptional weekend spot checks, depending on operational needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration or a related field (current university students are welcome to apply).</p><p>No prior experience required training will be provided.</p><p>We're Looking For Someone Who Is:</p><ul><li>Detail-oriented and highly organized.</li><li>Proficient in Microsoft Office, especially Excel.</li><li>Eager to learn and grow professionally.</li><li>Able to manage multiple tasks while maintaining accuracy.</li><li>Familiar with inventory or F&B operations (a plus).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You love interacting with customers, you are always smiling, and you have a real talent for sales? Join our team!</p><p>We are looking for a Pastry Sales Assistant to manage our cake counter and offer a warm and memorable customer experience.</p><p>Your main missions</p><ul><li>Welcome each customer with a smile and offer them impeccable service.</li><li>Advise customers in their choice of cakes, pastries, and desserts, while developing sales through your recommendations.</li><li>Manage the pastry counter and ensure a neat and attractive presentation of the products.</li><li>Take customer orders accurately, including special cake orders.</li><li>Place daily orders with the pastry laboratory and receive delivered products.</li><li>Verify the quantities and quality of received products and ensure their proper placement.</li><li>Keep the counter clean, organized, and attractive throughout the day.</li><li>Rigorously respect food safety, food hygiene, and cleanliness standards.</li><li>Collaborate closely with the production team to ensure excellent service and customer satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An experience in sales, pastry, bakery, a café, or restaurant is an asset.</p><p>Excellent commercial sense and taste for customer service.</p><p>Dynamic, smiling, positive personality and passionate about hospitality.</p><p>Good organizational skills and team spirit.</p><p>Ability to work effectively in a dynamic environment.</p><p>High rigor regarding hygiene, cleanliness, and food safety.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're Hiring | Junior Cost Controller / Junior Accountant (Female)</p><p>We are looking for a motivated and detail-oriented Female Junior Cost Controller / Junior Accountant** to join our growing team in Downtown Beirut.</p><p>This is an excellent opportunity for a recent graduate or someone at the beginning of their accounting career to gain hands-on experience in finance, cost control, and procurement within a dynamic work environment.</p><p>Key Responsibilities:</p><ul><li>Assist in daily accounting and bookkeeping activities.</li><li>Support cost control processes and prepare cost reports.</li><li>Record invoices, expenses, and financial transactions accurately.</li><li>Assist with procurement documentation and supplier follow-up.</li><li>Perform data entry and maintain organized financial records.</li><li>Support inventory reconciliation and stock monitoring.</li><li>Assist with month-end closing and financial reporting.</li><li>Collaborate with different departments to ensure financial accuracy.</li></ul><p>Location: Downtown Beirut</p><p>Salary: Based on qualifications and experience</p><p>If you're looking to build your career in accounting and cost control, we'd love to hear from you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>0 2 years of relevant experience.</li><li>Strong knowledge of Microsoft Excel.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to work independently and meet deadlines.</li><li>Eagerness to learn and grow within the finance department.</li></ul><p></p></section>
Job Description:
<br>
<br>• Greet visitors and direct them to the appropriate departments or individuals.
<br>• Answer telephones and respond to inquiries via telephone or email.
<br>• Perform administrative tasks, including filing and photocopying.
<br>• Implement and/or develop office procedures and record systems.
<br>• Manage database entry.
<br>• Prepare and mail outgoing correspondence.
<br>• Set up, copy, scan and store documents.
<br>• Create templates.
<br>• Manage requests for documentation.
<br>• File documents in physical and digital records and ensure appropriate storage.
<br>• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
<br>• To liaise with and distribute project related information with all levels of the project team and potentially external parties.
<br>• Manage the processes around documentation within the organization.
<br>• Maintain confidentiality around sensitive documentation.
<br>
<br>Qualifications:
<br>
<br>• Proven working experience as Secretary.
<br>• Responsible and trustworthy.
<br>• Warm personality with strong communication skills.
<br>• High School Diploma or associate degree.
<br>• Proficient in English language written and verbal.
<br>• Strong IT skills in MS office including outlook, excel and word.
<br>• Good attention to details.
<br>• The ability to multitask.
<br>• Excellent communication skills.
<br>• Must be living in khaldeh or nearby suburbs.
<br>• Can start immediately
Job Summary
<br>The B2B Sales Manager – Raw Materials (Food & Non-Food) will spearhead business
<br>development and sales growth across Africa. This role is responsible for identifying new
<br>markets, acquiring corporate clients, and promoting raw material products to industrial buyers
<br>and distributors. The manager will travel extensively across African countries to establish strong
<br>client relationships, negotiate contracts, and drive revenue growth.
<br>
<br>Key Responsibilities & Accountability :
<br> Develop and execute sales strategies to expand market share across African countries.
<br> Identify, approach, and secure new corporate clients and distributors.
<br> Promote raw material products (food and non-food) to industrial buyers and
<br>corporates.
<br> Negotiate contracts, pricing, and long-term supply agreements to ensure consistent
<br>and reliable delivery of raw materials to customers.
<br> Provide market intelligence reports to management on trends, competitors, and
<br>opportunities.
<br> Maintain accurate records of sales activities, pipeline, and client interactions.
<br>
<br>Competencies
<br> Strong business development and networking ability.
<br> Excellent negotiation and persuasion skills.
<br> Cross-cultural communication and adaptability.
<br> Strategic thinking with a results-oriented mindset.
<br> Ability to work independently and manage extensive travel schedules.
<br> Resilience and problem-solving in diverse market conditions
We are seeking a motivated and detail-oriented Logistics Operations Officer to join our operations team. The ideal candidate will have hands-on experience in logistics operations and the ability to manage shipments efficiently while coordinating with customers, carriers, and internal teams.
<br>Key Responsibilities:
<br>Handle day-to-day logistics and freight operations
<br>Coordinate shipments with shipping lines, agents, and transport providers
<br>Monitor shipment status and ensure timely delivery
<br>Prepare and review operational documents (BL, invoices, packing lists, etc.)
<br>Communicate with customers regarding shipment updates and requirements
<br>Resolve operational issues and delays efficiently
<br>Maintain accurate records and operational reports
<br>
<br>Requirements:
<br>2–3 years of experience in logistics or freight operations
<br>Solid understanding of logistics processes and documentation
<br>Experience in operations (import/export, shipping, or freight forwarding)
<br>Strong communication and coordination skills
<br>Ability to work under pressure and meet deadlines
<br>Proficiency in MS Office (Excel, Word, Outlook)
<br>Preferred (Optional):
<br>Experience in freight forwarding or shipping companies
<br>Knowledge of RoRo, container, or breakbulk operations
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB DUTIES:</b></p><p>Develop and implement marketing plans and campaigns in coordination with management.</p><p>Supervise marketing operations, including advertising, digital marketing, and promotional activities.</p><p>Create engaging and original content for social media, website, newsletters, and promotional materials.</p><p>Manage the company s digital presence across social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.).</p><p>Write, edit, and proofread marketing materials to ensure brand consistency and professionalism.</p><p>Track and analyze digital performance metrics to optimize engagement and conversion.</p><p>Coordinate email marketing campaigns and maintain subscriber databases.</p><p>WORKING HOURS:</p><p>Monday to Friday from 8:00 till 5:00 pm</p><p>Saturday from 8:00am till 2:00 pm</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Marketing, Business Administration, or a related field.</li><li>Creative thinker and a Data lover.</li><li>2+years of experience in marketing roles, preferably within the tech retail or consumer electronics sector.</li><li>Strong knowledge of digital marketing tools and platforms, including SEO, SEM, email marketing, and social media advertising.</li><li>Ability to lead and mentor a marketing team.</li><li>Ability to develop strategic marketing plans that align with business objectives.</li><li>Exceptional written and verbal communication skills.</li></ul><p></p></section>
We're Hiring | Graphic Designer
<br>
<br>We're looking for a talented Graphic Designer to join our creative team in Downtown Beirut.
<br>
<br>This role is a unique opportunity to work across two exciting brands:
<br>A luxury Events & Bridal Company
<br>A Haute Couture Fashion House
<br>
<br>If you have a great eye for design, enjoy creating content that stands out, and love bringing brands to life through social media, we'd love to meet you.
<br>
<br>What you'll be doing:
<br>
<br>Designing creative content for social media, campaigns, and print
<br>Managing the social media accounts of both brands
<br>Creating engaging posts, stories, reels, and marketing visuals
<br>Supporting photoshoots and creative campaigns
<br>Ensuring all designs reflect each brand's unique identity
<br>
<br>We're looking for someone who:
<br>
<br>- Is a Lebanese national
<br>- Has experience in graphic design and social media management
<br>- Is proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
<br>- Has a creative mindset and strong attention to detail
<br>- Can manage multiple projects in a fast-paced environment
<br>- Has a portfolio that showcases their work
<br>
<br>Location: Downtown Beirut
<br>Salary:Based on experience
<br>
<br>If this sounds like the right opportunity for you, send us your CV and portfolio.
<br>
<br>hr@moraocapital.com
<br>WhatsApp: 79 380 964
Webby is a web design agency based in Beirut, Lebanon. We build professional websites for businesses worldwide: design, development, hosting, and maintenance.
<br>We're looking for motivated sales agents to join our remote team on a commission basis. No salary, no fixed hours, work from anywhere.
<br>Here's how it works: You find a small business with no website or an outdated one, pitch them, close the deal, collect their requirements and details, send them to us. We build the website, you show it to the client, they approve it, they pay — you get your commission instantly.
<br>What you earn:
<br>$500 deal → $100
<br>$800 deal → $160
<br>$1,200 deal → $240
<br>$2,000 deal → $400
<br>The more you close, the more you earn:
<br>1-3 deals → 20% commission
<br>4-6 deals → 22% commission
<br>7-10 deals → 25% commission
<br>10+ deals → 30% commission
<br>Top agents earning 30% on a $1,200 deal = $360 per deal. Close 10 deals a month = $3,600.
<br>Perfect for students, freelancers, or anyone with a strong business network looking to earn extra income.
<br>No experience needed. Just hustle and connections.
<br>To apply:
<br>???? WhatsApp: +961 76 546 790
<br>???? Instagram: @webbydevelopment
<br>???? Email: hello@webbydevelopment.com
<br>Website: webbydevelopment.com
JOB DUTIES:
<br>•Develop and implement marketing plans and campaigns in coordination with management.
<br>•Supervise marketing operations, including advertising, digital marketing, and promotional activities.
<br>•Create engaging and original content for social media, website, newsletters, and promotional materials.
<br>•Manage the company’s digital presence across social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.).
<br>•Write, edit, and proofread marketing materials to ensure brand consistency and professionalism.
<br>•Track and analyze digital performance metrics to optimize engagement and conversion.
<br>•Coordinate email marketing campaigns and maintain subscriber databases.
<br>
<br>EDUCATION & SKILLS:
<br>-Bachelor’s degree in Marketing, Business Administration, or a related field.
<br>-Creative thinker and a Data lover.
<br>- 2+years of experience in marketing roles, preferably within the tech retail or consumer electronics sector.
<br>-Strong knowledge of digital marketing tools and platforms, including SEO, SEM, email marketing, and social media advertising.
<br>-Ability to lead and mentor a marketing team.
<br>-Ability to develop strategic marketing plans that align with business objectives.
<br>-Exceptional written and verbal communication skills.
<br>
<br>WORKING HOURS::
<br>-Monday to Friday from 8:00 till 5:00 pm
<br>-Saturday from 8:00am till 2:00 pm
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Customer Service Executive - Regional Desk <br> </b><div><b>
Freight</b><br> July 03,2026<br> Lebanon<br> </div>
<div>
Responsibilities <br> <ul>
<li>Serve as the primary point of contact for freight customers, ensuring excellent customer service and timely communication. </li>
<li>Coordinate with Operations, Customs Clearance, Shipping Lines, Airlines, and overseas agents to ensure smooth shipment execution. </li>
<li> Monitor import and export shipments, provide status updates, and resolve customer inquiries and issues. </li>
<li>Prepare and verify freight documentation, ensuring accuracy and compliance with company and regulatory requirements. </li>
<li>Coordinate billing, invoicing, and shipment documentation with the Finance and Operations teams. </li>
<li>Maintain accurate shipment records and update the company's operating system. </li>
<li>Support customer retention by building strong relationships and identifying opportunities for additional business. </li>
<li>Ensure compliance with company policies, SOPs, and service quality standards.</li>
</ul>
</div>
<div>
Job Requirements <br> <ul>
<li>Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field. </li>
<li> 2 4 years of customer service experience in freight forwarding or logistics. </li>
<li>Knowledge of Air, Sea, and Land Freight operations and shipping documentation. </li>
<li>Strong communication, organizational, and problem-solving skills. </li>
<li>Proficiency in Microsoft Office and freight management systems. </li>
<li>Fluent in English and Arabic.</li>
</ul>
<div></div></div></div></section>
We're Hiring: Customer Service Manager
<br>
<br>Location: Lebanon
<br>
<br> Company: Evo Wallet
<br>
<br>Evo Wallet is seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels.
<br>
<br>Key Responsibilities:
<br>
<br> Lead and manage the Customer Service team to achieve performance targets
<br>
<br> Develop and implement customer service policies, procedures, and standards
<br>
<br> Monitor service quality, customer satisfaction, and team performance metrics
<br>
<br> Collaborate with internal departments to address customer needs and operational issues
<br>
<br> Prepare regular performance and customer insight reports for management
<br>
<br> Coach, train, and develop customer service representatives
<br>
<br>Requirements:
<br>
<br> Bachelor's degree in Business Administration or a related field
<br>
<br> Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role
<br>
<br> Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred
<br>
<br> Strong leadership, communication, and problem-solving skills
<br>
<br> Customer-centric mindset with the ability to manage multiple priorities
<br>
<br> Proficiency in Microsoft Office and customer service management tools
<br>
<br> Fluency in English and Arabic; French is a plus
<br>
<br> Interested candidates can send their CV to hrexecutive@xportbng.com
<br>
<br>Please share with your network