Cost Accounting Manager Jobs in Lebanon
551 Jobs Found
A well -known company is seeking a Warehouse Manager who has good experience in the warehouse and in the management of the team.
<br>He should have more than 7 years experience in the field and he is detailed oriented and able to work under pressure
We're Hiring: Finance Manager
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<br>???? Location: Jnah
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<br>We are looking for an experienced Finance Manager to join our team.
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<br>Requirements:
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<br>Minimum 10 years of experience in finance and accounting
<br>Bachelor's degree in Finance, Accounting, or a related field
<br>Advanced proficiency in ERP systems
<br>Expertise in financial reporting and analysis
<br>Strong analytical, organizational, and leadership skills
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<br>If you meet the above qualifications and are ready to take on a new challenge, we'd love to hear from you
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and implement sales strategies aligned with company objectives and market trends</p><p>Lead, mentor, and motivate the sales team to achieve and exceed targets</p><p>Manage and expand relationships with key clients, ensuring customer satisfaction and long-term partnerships</p><p>Identify new sales opportunities, market segments, and distribution channels</p><p>Prepare and deliver sales forecasts, budgets, and performance reports to management</p><p>Monitor KPIs, pipeline performance, and conversion rates, providing actionable insights for improvement</p><p>Check daily sales report, follow up with related sales consultant and provide any support needed for deal closure.</p><p>Collaborate with marketing and business development manager to align sales initiatives with campaigns and growth plans</p><p>Oversee contract negotiations, pricing strategies, and closing of deals to maximize profitability</p><p>Ensure CRM (e.g., Odoo) is updated with accurate client and sales data for effective tracking and reporting</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Sales, Marketing, or a related field (MBA is a plus)</li><li>Minimum of 7 10 years of experience in sales management, with a proven record of achieving revenue goals</li><li>Strong leadership skills with experience managing and developing sales teams</li><li>Excellent negotiation, communication, and interpersonal skills</li><li>Proficiency in CRM and ERP systems (Odoo is a plus), and Microsoft Office Suite</li><li>Strong analytical skills with the ability to interpret sales data and market trends</li><li>Ability to drive cross-functional collaboration and influence stakeholders</li><li>Results-oriented, proactive, and customer-focused mindset</li><li>Fluency in English; Arabic or French is an asset</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>A well-known company is seeking a warehouse manager who has 5 years experience and has experience in managing a team and has organized shelf.</p></div></section>
We're Hiring: Accounting & Stock Controller ''Cashier''
<br>???? Location: Mousharafiye, Lebanon
<br>Working Hours: Monday to Saturday
<br>11 AM till 8 PM, 1 Hour lunch break
<br>Sunday off.
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<br>AIHOM - Istikbal is looking for a reliable and customer-focused Cashier to join our team.
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<br>Key Responsibilities:
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<br>Handle cash, credit card, and other payment transactions accurately.
<br>Issue invoices, receipts, sales orders, refunds, and delivery documents.
<br>Prepare daily cash reports and reconcile cash balances.
<br>Coordinate customer deliveries and follow up on outstanding payments.
<br>Order and monitor showroom inventory and coordinate stock transfers.
<br>Assist with inventory reconciliation, document archiving, and customer account creation.
<br>Communicate updated pricing and support showroom operations.
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<br>Requirements:
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<br>Technical Baccalaureate (BT) or equivalent.
<br>Previous experience as a cashier or in retail sales is preferred.
<br>Basic computer proficiency.
<br>Strong communication, organizational, and time management skills.
<br>Customer service oriented with attention to detail.
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<br>???? Interested candidates are invited to send their CVs to: hr@aihom.com.lb
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<br>Only shortlisted candidates will be contacted
Amaken is seeking a dynamic and commercially driven Research & Development / Brand Development Manager to lead the research, development, and launch of haircare products for a beauty, and fashion industry based in Mansourieh, Lebanon. The ideal candidate will combine strong brand management and market research expertise with hands-on experience in product development and international manufacturing coordination. The role will be responsible for identifying market opportunities, understanding consumer needs, developing innovative haircare products, coordinating with overseas factories, and managing the full product lifecycle from initial concept through production and commercial launch.
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<br>Key Responsibilities:
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<br>Market Research & Brand Development:
<br>• Conduct market research, consumer studies, and competitor analysis to identify market trends, consumer needs, and new product opportunities.
<br>• Monitor developments in the haircare, beauty, and cosmetics industries to support product innovation and brand growth.
<br>• Contribute to brand strategy, product positioning, pricing, and commercial planning.
<br>• Identify opportunities to expand and strengthen the brand’s product portfolio.
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<br>Product Research & Development:
<br>• Manage the end-to-end development of haircare products, from initial concept and research to formulation, production, and launch.
<br>• Research product ingredients, formulations, packaging, and product formats in line with market needs and brand positioning.
<br>• Develop product concepts and prepare detailed product briefs based on consumer insights and commercial objectives.
<br>• Coordinate product samples, testing, modifications, and approvals to ensure products meet quality and brand requirements.
<br>• Work closely with internal teams and external partners to ensure products are developed according to specifications, timelines, and budget.
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<br>International Factory & Supplier Coordination:
<br>• Identify, research, and communicate with international factories and manufacturers for product development and production.
<br>• Request and evaluate product samples, quotations, formulations, and technical information.
<br>• Coordinate with overseas factories throughout the development process, from initial discussions to final production.
<br>• Negotiate product specifications, minimum order quantities, costs, timelines, and commercial terms when required.
<br>• Follow up on production, packaging, and delivery requirements to ensure smooth product launches.
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<br>Product Launch & Commercial Execution:
<br>• Manage the full product launch cycle, including market research, concept development, product positioning, packaging, pricing, and go-to-market planning.
<br>• Coordinate with marketing, sales, design, and other relevant teams to ensure successful product launches.
<br>• Ensure product launches are aligned with the brand identity, target audience, and commercial objectives.
<br>• Monitor product performance and gather market feedback to support future improvements and product development.
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<br>Requirements:
<br>• Bachelor’s degree in Marketing, Business Administration, or a related field.
<br>• 3+ years of experience in Brand Management, Product Development, Research & Development, or a related role.
<br>• Strong experience in haircare, cosmetics, beauty, or personal care industries.
<br>• Proven experience managing the full product development cycle, from market research and concept development to production and launch.
<br>• Strong understanding of haircare products, consumer behavior, market trends, and competitive analysis.
<br>• Experience communicating and coordinating with international factories and suppliers.
<br>• Strong knowledge of product development, quality requirements, and commercial launch processes
<p>Job Description & Requirements<br><br>Production Manager (Soap Manufacturing)<br>Location: Democratic Republic of the Congo<br>Department: Manufacturing & Operations<br><br>Main Mission:<br>Steer all soap manufacturing and packaging operations.<br>Ensure production schedules are met while strictly adhering to deadlines, cost targets, quality standards, safety regulations, and environmental requirements, while coordinating day and night shift teams.<br><br>Key Responsibilities<br>1. Raw Material & Solution Management:<br>Supervise the tank farm, storage safety, and precise preparation of caustic soda, brine, silicates, and mineral fillers.<br> </p><p>2. Saponification & Packaging:<br>Monitor saponification parameters, ensure batch traceability, and oversee packaging lines (cutting, stamping, wrapping, and OEE efficiency).<br> </p><p>3. Team Management:<br>Lead, motivate, and organize 2-shift day/night teams (team leaders, operators, and technicians) to guarantee 24/6 operational continuity.<br> </p><p>4. Tracking & Compliance:<br>Develop performance indicators, manage inventories, enforce quality specifications, and ensure HSE compliance.<br><br>Role Requirements & Qualifications:<br>1. Industry Experience:<br>Mandatory previous experience working in a soap manufacturing factory.<br> </p><p>2. Technical Expertise:<br>In-depth knowledge of saponification chemical processes, process automation, HSE regulations, and production management systems (Lean Manufacturing, ERP).<br> </p><p>3. Soft Skills:<br>Strong leadership, real-time problem-solving abilities, composure under pressure, and excellent organizational skills.<br> </p><p>4. Language Requirement:<br><br>Fluency in French is mandatory (both written and spoken).<br><br>Candidates from Arab countries & India are welcome to apply. Relocation to the Democratic Republic of the Congo is required.</p>
<p>Results-driven Engineer and Project Manager with extensive experience in managing and construction projects from initiation to completion. Skilled in project planning, budgeting, scheduling, contract administration, risk management, and coordinating multidisciplinary teams to ensure projects are delivered safely, on time, and within budget.</p><p>Recognized for strong leadership, problem-solving abilities, and effective communication with clients, consultants, contractors, and project teams. Committed to delivering high-quality engineering solutions while optimizing project performance and achieving organizational objectives.</p><p> </p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Engineering.</li><li>Minimum 10 years of experience in project management within engineering or construction projects.</li><li>Strong knowledge of project planning, scheduling, budgeting, and cost control.</li><li>Excellent leadership, communication, negotiation, and problem-solving skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Fluent in English.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're Hiring | Junior Cost Controller / Junior Accountant (Female)</p><p>We are looking for a motivated and detail-oriented Female Junior Cost Controller / Junior Accountant** to join our growing team in Downtown Beirut.</p><p>This is an excellent opportunity for a recent graduate or someone at the beginning of their accounting career to gain hands-on experience in finance, cost control, and procurement within a dynamic work environment.</p><p>Key Responsibilities:</p><ul><li>Assist in daily accounting and bookkeeping activities.</li><li>Support cost control processes and prepare cost reports.</li><li>Record invoices, expenses, and financial transactions accurately.</li><li>Assist with procurement documentation and supplier follow-up.</li><li>Perform data entry and maintain organized financial records.</li><li>Support inventory reconciliation and stock monitoring.</li><li>Assist with month-end closing and financial reporting.</li><li>Collaborate with different departments to ensure financial accuracy.</li></ul><p>Location: Downtown Beirut</p><p>Salary: Based on qualifications and experience</p><p>If you're looking to build your career in accounting and cost control, we'd love to hear from you!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>0 2 years of relevant experience.</li><li>Strong knowledge of Microsoft Excel.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to work independently and meet deadlines.</li><li>Eagerness to learn and grow within the finance department.</li></ul><p></p></section>
A large manufacturing company in Tripoli is seeking for a Packaging & Wrapping Manager within the production department
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<br>The Packaging & Wrapping Manager will be managing the process.
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<br>Main Responsibilities:
<br>- Manage daily packaging and wrapping operations to ensure safe, efficient, and timely execution.
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<br>- Oversee product release activities and ensure the accuracy and completeness of all required standards.
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<br>- Ensure compliance with quality standards, requirements, company policies, and applicable regulations.
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<br>- Coordinate effectively with Production, QA/QC, Warehouse, and other relevant departments.
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<br>- Lead, develop, and support the department team through effective supervision, training, performance management, and manpower planning.
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<br>- Establish and maintain effective controls for product segregation, release, and rejection.
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<br>- Monitor departmental performance, productivity, efficiency, and resource utilization.
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<br>- Identify and implement continuous improvement initiatives to enhance operational effectiveness and product quality.
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<br>Requirements:
<br>- Holder of a relevant Degree
<br>- Minimum 7 years of experience in a similar role - Exceptional interpersonal and communication skills. - Leadership skills and ability to manage a team of 50+ employees
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<br>Only shortlisted candidates will be contacted
We are hiring a Key Account Manager for an FMCG company in Beirut to manage and grow relationships with major customers, negotiate contracts, and drive sales performance.
<br>The ideal candidate has 3–5 years of experience in FMCG handling Modern trade channels large accounts, with strong communication and negotiation skills and a results-driven mindset.
<br>We offer a competitive salary up to 1500$ - 2000$, commissions, benefits, and opportunities for career growth.
<br>E-mail your updated resume at: deploya.lb@gmail.com
A well established fashion group is looking to hire an Assistant Shop Manager for its boutique in ABC Dbayeh.
<br>The ideal candidate has a minimum of 3 years of experience in retail, preferably in fashion industry
‼️ PRIMETALENT IS HIRING ‼️
<br> Package around $1,200
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<br>We are hiring a Museum Coordinator / Manager for our reputable Company in North Lebanon.
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<br>Key Responsibilities:
<br>• Ensure maintenance, security & management follow-up
<br>• Supervise archives, collections & documentation
<br>• Oversee exhibitions, events, and visitor programs
<br>• Develop institutional partnerships & outreach
<br>• Manage daily Museum operations & staff
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<br>Key Qualifications:
<br>• Experience in a museum or a cultural institution is preferred
<br>• A degree in museum studies, art history or archelogy
<br>• 2+ Years of Experience in a management role
<br>• Fluency in English is a MUST
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<br>We are Offering:
<br>• Tues – Sun from 10 AM till 6 PM (Negotiable)
<br>• Package around $1,200
<br>• NSSF
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<br>Interested candidates can apply via WhatsApp on 81795407 or email us at info@primetalentlb.com mentioning Museum Coordinator - Manager / North in the subject line
We're looking for a dynamic, hands-on Brand Manager for a well-established FMCG, to take ownership of their brands in the market.
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<br>You'll turn strategy into action: building marketing plans, bringing brands to life in stores, working closely with sales, and tracking results to keep growing the business.
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<br>What you'll do
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<br>*Brand strategy & planning
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<br>-Develop and implement the annual marketing plan in agreement with top management.
<br>-Prepare product and market requirement documents (PRDs and MRDs) for new brands, comparing them and highlighting the key differences.
<br>-Manage the marketing budget and track return on spend. (added)
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<br>*Market & customer insight
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<br>-Spend regular time in the field with customers, outlets and prospects, and share clear feedback with the team.
<br>-Keep a close eye on competitors and market trends, and recommend actions accordingly.
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<br>*In-store & trade marketing
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<br>-Develop point-of-sale materials and in-store communication.
<br>-Oversee merchandising so brands are well displayed and presented in every outlet.
<br>-Monitor stock levels and coordinate product reordering to avoid shortages.
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<br>*Campaigns & communication
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<br>-Plan and run marketing campaigns, activations and events.
<br>-Book and follow up on media, keeping plans and schedules up to date.
<br>-Coordinate social media and digital content with internal teams or agencies. (added)
<br>-Manage relationships with creative, media and event agencies. (added)
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<br>*Sales partnership & performance
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<br>-Work closely with the sales team to align brand plans with sales targets.
<br>-Build and maintain good relationships with brand principals and suppliers. (added)
<br>-Track sales, KPIs and campaign results, and report regularly to top management with clear recommendations.
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<br>-Other related tasks may be assigned as needed.
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<br>What we're looking for
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<br>-A bachelor's degree in Marketing or a related field.
<br>-At least 4 years of experience in a similar Brand Management role, ideally in FMCG, retail or distribution.
<br>-A strong command of marketing tools, from trade marketing to digital.
<br>-Strong analytical skills, using data to make decisions.
<br>-Excellent presentation, communication and persuasion skills.
<br>-Well organised, able to plan and prioritise several projects at once.
<br>-Dynamic, creative and proactive, with good judgement.
<br>-Comfortable with Microsoft Office; knowledge of Meta Business Suite or similar tools is a plus.
<br>-Fluent in Arabic and English; French is a plus
???? Cité Sportive area, Beirut | Full-time
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<br>We're looking for an energetic Assistant Shop Manager to help run a fashion and accessories outlet. You'll be the Store Manager's right hand, keeping the store running smoothly, the team motivated and customers happy.
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<br>What you'll do
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<br>Store Operations & Daily Readiness
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<br>-Support opening and closing routines: cleanliness, POS readiness, staff attendance and making sure the store is working properly.
<br>-Get the sales floor ready for customers by coordinating housekeeping, organising fixtures and keeping product presentation to standard.
<br>-Monitor safety and maintenance, and report any issues to the Store Manager.
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<br>Sales Floor Supervision & Customer Service
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<br>-Lead and support the sales team throughout the day so every customer gets great service.
<br>-Assign daily tasks such as sections, replenishment, display touch-ups and restocking priorities.
<br>-Make sure service standards, selling behaviour and store rules are followed.
<br>-Handle customer questions and complaints, and resolve escalated cases with the Store Manager.
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<br>Team Development
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<br>-Onboard new joiners and help them settle quickly into the team.
<br>-Coach Sales Officers and Cashiers on customer approach, product knowledge and store policies.
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<br>What we're looking for
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<br>2–4 years of retail experience, ideally in fashion, with at least 1 year in a supervisory role.
<br>A natural leader with a strong customer-service mindset.
<br>Organised, hands-on and comfortable in a fast-paced store.
<br>Good communication skills in Arabic and English; French is a plus.
<br>Flexible to work shifts, weekends and peak seasons
Our Team is Growing!
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<br>Were excited to announce that Rezlan Kids is expanding with a new branch in Beirut!
<br>As we prepare for the opening, were looking for talented and motivated individuals to join our growing team for the following positions:
<br>Assistant Shop Manager
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<br>If youre passionate about retail, customer service, and teamwork and would like to be part of our journey, wed love to hear from you!
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<br>* To apply: Please send your CV to christina.naim123@gmail.com
<br>Kindly mention the position you are applying for in the email subject line.
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<br>* Location: Beirut
<br>Join us and grow with Rezlan Kids!
We are looking for an experienced and highly professional Gym Manager to oversee the operations of a luxury fitness facility and ensure exceptional standards of service, safety, cleanliness, and member experience.
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<br>Key Responsibilities:
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<br>- Manage the daily operations of the gym and fitness facilities.
<br>- Ensure the highest standards of service and member experience.
<br>- Supervise fitness instructors, personal trainers, reception, and support staff.
<br>- Prepare staff schedules, assignments, and daily operational plans.
<br>- Ensure all fitness equipment is properly maintained, safe, and fully operational.
<br>- Coordinate with Maintenance and Engineering teams for equipment repairs and facility requirements.
<br>- Develop and implement health, safety, hygiene, and operational procedures.
<br>- Monitor facility cleanliness, presentation, and overall standards.
<br>- Support the recruitment, training, coaching, and performance evaluation of gym staff.
<br>- Manage memberships, member requests, feedback, and service issues professionally.
<br>- Coordinate fitness programs, personal training services, and wellness activities.
<br>- Monitor inventory, equipment, supplies, and operational costs.
<br>- Ensure compliance with health and safety regulations and industry standards.
<br>- Prepare regular operational reports for management.
<br>- Maintain a professional, welcoming, and luxury environment at all times.
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<br>Requirements:
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<br>- 10–15+ years of proven experience managing gyms, fitness clubs, luxury hotels, resorts, or high-end fitness facilities.
<br>- Relevant fitness, gym management, or professional training certifications.
<br>- Strong knowledge of fitness operations, equipment, health, and safety standards.
<br>- Proven experience managing and leading multidisciplinary teams.
<br>- Excellent leadership, communication, and organizational skills.
<br>- Strong customer-service orientation with a luxury hospitality mindset.
<br>- Ability to handle VIP members and high-profile clients with discretion and professionalism.
<br>- Strong problem-solving and decision-making abilities.
<br>- Excellent attention to detail and ability to maintain high standards.
<br>- Experience in a 5-star hotel, luxury resort, private club, or high-end wellness facility is a strong advantage.
<br>- Professional appearance, reliability, discretion, and integrity are essential.
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<br>???? Interested candidates are invited to send their CV
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<br>Location: Broumana | Lebanon
Key Responsibilities
<br>Coffee Shop Operations
<br>• Manage the day-to-day operations of Kahawa coffee shops across all locations.
<br>• Ensure consistent product quality, service standards, cleanliness, presentation, and customer experience.
<br>• Establish and maintain operating procedures and service standards.
<br>• Conduct regular branch visits and ensure operational issues are addressed promptly.
<br>• Ensure equipment, coffee machines, kitchen equipment, and facilities are properly maintained.
<br>Sales & Business Development
<br>• Develop initiatives to increase customer traffic, average spending, and overall sales.
<br>• Monitor branch sales performance and identify opportunities for improvement.
<br>• Support promotions, new products, seasonal offers, and customer-engagement initiatives.
<br>• Develop opportunities for corporate customers, catering, delivery, and other additional revenue channels.
<br>• Monitor competitors and market trends within Lubumbashi.
<br>Manpower Management
<br>• Manage baristas, cashiers, service staff, kitchen employees, supervisors, and other coffee-shop personnel.
<br>• Prepare manpower schedules according to operational requirements.
<br>• Train and coach employees on customer service, product knowledge, selling techniques, hygiene, and operational standards.
<br>• Monitor employee performance, attendance, productivity, and discipline.
<br>• Build a strong service-oriented culture across Kahawa locations.
<br>Procurement & Inventory
<br>• Coordinate purchasing of coffee, food ingredients, packaging, beverages, consumables, and operating supplies.
<br>• Maintain appropriate inventory levels while minimizing shortages, waste, and overstocking.
<br>• Monitor suppliers, purchasing prices, product quality, and delivery performance.
<br>• Control stock movements, wastage, expiry, and consumption.
<br>Cost & Financial Control
<br>• Monitor sales, food and beverage costs, labor costs, wastage, and operational expenses.
<br>• Work toward improving profitability at both branch and overall business level.
<br>• Monitor cash-control procedures and ensure proper reconciliation of daily sales.
<br>• Prepare and review operational and sales reports.
<br>Customer Experience
<br>• Ensure customers receive professional, welcoming, and consistent service.
<br>• Handle customer complaints and ensure appropriate corrective actions.
<br>• Develop initiatives to increase customer loyalty and repeat business.
<br>• Maintain the image and positioning of Kahawa as a quality coffee-shop brand in Lubumbashi.
<br>Education & Experience
<br>• Bachelor's degree or relevant professional qualification in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred.
<br>• Preferably 5+ years of experience in coffee shops, restaurants, cafés, bakery cafés, or food & beverage operations.
<br>• Previous experience managing multiple locations or branches is strongly preferred.
<br>• Experience in purchasing, inventory management, manpower planning, and sales development is highly desirable.
<br>• Previous experience in Africa or multicultural environments would be an advantage.
<br>Knowledge & Skills
<br>• Strong coffee-shop / restaurant operations knowledge.
<br>• Strong people-management and leadership capability.
<br>• Good understanding of food and beverage cost control.
<br>• Strong purchasing and inventory-management skills.
<br>• Commercial mindset with focus on sales growth and profitability.
<br>• Strong customer-service orientation.
<br>• Ability to analyze operational and sales performance.
<br>• Hands-on problem-solving capability.
<br>• Ability to work independently and manage several locations simultaneously.
<br>• Good communication and interpersonal skills.
<br>• French and/or English proficiency appropriate for the Lubumbashi operating environment
A growing FMCG food manufacturing company is looking for a hands-on Production Coordinator / Manager to join its team.
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<br>???? Location: Beirut / Metn Area, Lebanon
<br>???? Full-time position
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<br>We are open to both:
<br>* A junior profile with strong potential to grow into production management
<br>* An experienced Production Manager ready to take broader responsibility
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<br>We are looking for someone with:
<br>* Relevant experience in food production, manufacturing, quality control, or FMCG
<br>* Understanding of SOPs, GMP, HACCP, hygiene & food safety
<br>* Ability to organize production teams, workflows and daily targets
<br>* Strong attention to quality, consistency, yield, waste reduction & efficiency
<br>* Good problem-solving, numerical and reporting skills
<br>* Ability to work effectively in a hands-on / artisanal production environment
<br>* Leadership potential and ability to manage, train and motivate production workers
<br>* Scientific and technical curiosity, with an interest in food products, processes and R&D
<br>* Experience in chocolate, spreads, baking, condiments, syrups or specialty foods is a plus
<br>* Food Science, Food Technology, Agricultural Engineering or another relevant technical background is a plus
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<br>The profile we value:
<br>Reliable, disciplined, proactive, detail-oriented, practical, accountable and looking for a stable long-term career opportunity within a growing company.
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<br>We value attitude, aptitude, ownership, consistency and willingness to learn as much as previous experience.
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<br>???? Interested candidates: Please send your CV by WhatsApp
<br>81-807078, mentioning “Production Coordinator / Manager.”
Odoo Customer Success Manager
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<br>About the Role:
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<br>We are looking for a Customer Success Manager who will support and guide our existing clients after they start using Odoo. Your role is not just about customer support but about helping businesses fully benefit from Odoo. You will build strong relationships, understand clients' needs, suggest improvements, and find opportunities to expand their use of Odoo.
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<br>Responsibilities:
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<br>• Engage with Clients
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<br>o Regularly check in with clients to understand their business needs.
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<br>o Offer solutions to help them use Odoo more efficiently.
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<br>o Provide strategic advice to maximize their Odoo investment.
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<br>• Identify Opportunities
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<br>o Recommend additional Odoo features that can improve the client’s operations.
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<br>o Help clients see the value in upgrading or expanding their Odoo system.
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<br>• Gather Insights & Improve Odoo
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<br>o Collect feedback from clients to help improve Odoo solutions.
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<br>o Share client needs with the product team.
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<br>• Build Strong Client Relationships
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<br>o Be a trusted advisor, ensuring clients get the best out of Odoo.
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<br>o Solve problems and provide expert guidance when needed.
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<br>• Stay Updated on Odoo o Keep learning about new Odoo features and updates. o Analyze client data to suggest improvements.
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<br>Who We’re Looking For:
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<br>• Experience in customer success, account management, or after-sales support.
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<br>• Background in ERP systems, Odoo experience is a big plus.
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<br>• Strong sales skills (upselling and cross-selling).
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<br>• Excellent communication and problem-solving skills.
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<br>• Understanding of B2B business needs.
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<br>Key Performance Indicators (KPIs):
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<br>• Clients using more Odoo features.
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<br>• Increased sales from existing clients.
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<br>• High client satisfaction and retention.
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<br>• Valuable feedback shared with our product team.
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<br>What We Offer:
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<br>• Competitive salary & benefits
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<br>• Growth opportunities with a leading Odoo partner
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<br>• A collaborative and dynamic work environment