Cost Accounting Manager Jobs in Lebanon

Role: Lead structural steel and miscellaneous metals projects end-to-end — from contract award through closeout — reporting to the Director of Operations/COO. <br> <br>Core responsibilities: <br> <br>Project execution: contract review, budgeting, scheduling, and managing multiple projects simultaneously <br>Engineering/detailing coordination: reviewing drawings, RFIs, shop drawings, and resolving design conflicts before they hit fabrication <br>Scope: structural steel (beams, columns, trusses, deck) and miscellaneous metals (stairs, railings, ladders, gates, canopies, etc.) <br>Procurement & fabrication: material takeoffs, tracking long-lead items, coordinating shop priorities <br>Field/erection management: sequencing, subcontractor management, punch-list completion <br>Financials: budgets, cost forecasting, billing, collections <br>Change orders: identifying scope changes, pricing them, negotiating with GCs <br>Contract administration: protecting company interests, managing subcontract terms <br>Leadership: overseeing PMs, engineers, detailers; mentoring junior staff <br> <br>Required qualifications: <br> <br>Bachelor's in Civil/Structural Engineering or Construction Management (preferred) <br>8+ years of PM experience, ideally in structural steel/miscellaneous metals <br>Strong grasp of fabrication/erection processes, scheduling, budgeting, and contracts <br> <br>Preferred knowledge: AISC, AWS welding, OSHA steel erection standards; software like Tekla, SDS/2, Procore, Primavera P6, Bluebeam. <br> <br>What success looks like: profitability, schedule performance, change-order recovery, billing timeliness, field quality, and client satisfaction

Summary <br>Assisting in monitoring, facilitating and programming production work. <br>Duties & Responsibilities <br>• Assist the Production Manager in the daily planning, coordination, and follow-up of production activities. <br>• Conduct daily inspections of production departments and report progress, delays, problems, and required actions to the Production Manager. <br>• Follow up Manufacturing Orders and production priorities and ensure that work is progressing according to the agreed schedule. <br>• Distribute production orders and instructions to the concerned departments and follow up their execution. <br>• Coordinate between the different production departments to ensure a smooth workflow and avoid unnecessary delays. <br>• Follow up the availability of materials, components, drawings, and required documents needed for production and report any shortages or missing information. <br>• Coordinate with Design, Warehouse, Purchasing, Maintenance, Electrical, and other concerned departments to resolve production-related issues. <br>• Assist in the allocation and coordination of production manpower according to workload and priorities. <br>• Monitor production progress and identify any expected delays or bottlenecks and report them to the Production Manager. <br>• Assist in resolving technical and operational problems encountered during manufacturing. <br>• Ensure that production work is carried out according to the approved drawings, specifications, and instructions. <br>• Participate in the final inspection of completed machines and ensure that identified issues are corrected before packing or delivery to the Warehouse. <br>• Ensure that production records, reports, and system information are accurate and regularly updated. <br>• Conduct and assist with inventories of production materials, work-in-progress, and related items when required. <br>• Follow up production errors, rework, and recurring manufacturing problems and report them for corrective action. <br>• Participate in proposing and implementing improvements to production methods, workflow, productivity, and organization. <br>• Prepare and provide production reports and any other information requested by the Production Manager. <br>• Follow up decisions and action points agreed during production meetings and ensure proper implementation. <br> <br>Competencies <br>• Leadership and team coordination <br>• Planning and time management <br>• Problem-solving and decision-making <br>• Good communication skills <br>• Technical understanding <br>• Computer literacy and reporting skills <br>• Ability to work independently and follow up multiple production activities <br>Education & Experience <br>• Bachelor’s degree in Mechanical or Electromechanical Engineering, or a relevant Technical Degree/Diploma in Mechanical, Electromechanical, Industrial, or related technical fields. <br>• 2–3 years of relevant experience in an industrial environment, including manufacturing, operations, or industrial maintenance <br>Language Skills <br>• Good command of Arabic and English, both written and spoken. <br>• Ability to understand technical terminology, drawings, instructions, emails, and production-related documents in English. <br>• Ability to communicate clearly with colleagues and prepare basic reports and correspondence. <br>Computer Skills <br>• Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook. <br>• Ability to learn and use the company's ERP and production management systems. <br>• AutoCAD and Autodesk knowledge is a plus

Join Our Team at Radisson Blu Martinez Hotel, Beirut. <br> <br>We are currently seeking passionate and driven professionals to join our Sales team in the following positions: <br> <br>Sales Manager <br> <br>Senior Sales Executive <br> <br> <br>If you have strong communication skills, a results-oriented mindset, and a passion for hospitality, we would love to hear from you! <br> <br>Sales experience in hotels is preferable

Duties & Responsibilities <br>• Daily inspection and reporting of production departments. <br>• Distribute and receive orders from and to the departments regarding machines and their parts. <br>• Final inspection on the quality of the finished machines according to the type of machine delivered. <br>• Update manufacturing system according to actual plant work. <br>• Discuss production work and priorities with the production manager, and communicate them with concerned departments. <br>• Verify all required documents, and maps for the finished machines before packing them for shipment and deliver them to the warehouse. <br>• Coordinate and resolve with the production manager plant and production problems. <br>• Conduct departments and iron inventories, and report it to the appropriate people for necessary action. <br>• Update machines production progress on company’s software. <br>Competencies <br>• Management Skills <br>• Time Management <br>Education & Experience <br>• Masters in Mechanical or Electro-Mechanical Engineering <br>• 2-3 Years of Experience <br>Language Skills <br>• Fluent in Arabic and English (French is a plus) <br>Computer Skills <br>• Microsoft Office (Excel, Word, Access) <br>• AutoCAD, Autodesk knowledge

<p>We Are Hiring HR Manager</p><p>A leading company is looking for an experienced and motivated HR Manager to join our team.</p><p>Key Responsibilities:</p><ul><li>Manage recruitment and onboarding processes</li><li>Develop and implement HR policies and procedures</li><li>Handle employee relations and performance management</li><li>Oversee attendance, payroll coordination, and HR operations</li><li>Ensure compliance with labor laws and company regulations</li></ul><p>Requirements:</p><ul><li>not less than 10 years of corporate experience</li><li>Bachelor s degree in Human Resources, Business Administration, or related field</li><li>Proven experience in HR management</li><li>Strong communication and leadership skills</li><li>Excellent organizational and problem-solving abilities</li><li>Proficiency in Microsoft Office and HR systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>not less than 10 years of corporate experience</p><p>Bachelor s degree in Human Resources, Business Administration, or related field</p><p>Proven experience in HR management</p><p>Strong communication and leadership skills</p><p>Excellent organizational and problem-solving abilities</p><p>Proficiency in Microsoft Office and HR systems.</p>

Key Responsibilities <br>• Lead, mentor, coach, and develop the Customer Support team, fostering a high-performance and customer-centric culture. <br>• Recruit, onboard, train, and evaluate Customer Support team members, ensuring continuous development and performance management. <br>• Oversee the day-to-day operations of the Customer Support Department, ensuring service quality, operational efficiency, and adherence to Service Level Agreements (SLAs). <br>• Manage complex client inquiries, complaints, and escalations, ensuring timely and professional resolution. <br>• Oversee customer support activities across all communication channels, including phone, email, live chat, WhatsApp, and CRM platforms. <br>• Supervise the onboarding process for both individual and corporate clients, ensuring completeness, accuracy, and compliance with internal procedures. <br>• Oversee KYC and AML reviews, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and ongoing monitoring in accordance with internal policies and applicable regulatory requirements. <br>• Ensure the timely preparation and submission of regulatory reports, questionnaires, and other reporting obligations required by regulatory authorities. <br>• Oversee payment operations, including client deposits, withdrawals, payment investigations, reconciliation support, and coordination with internal Finance and Operations teams. <br>• Coordinate with Compliance, Finance, Dealing, IT, and other internal departments to ensure the timely resolution of operational and client-related matters. <br>• Develop, maintain, and enforce customer support procedures, policies, and standard operating procedures (SOPs). <br>• Monitor customer support KPIs and operational metrics, including response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity. <br>• Prepare and present daily, weekly, monthly, quarterly, and ad hoc management reports covering customer support performance, onboarding statistics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other operational metrics. <br>• Conduct quality assurance reviews of customer interactions and provide regular coaching and feedback to maintain high service standards. <br>• Maintain accurate records and ensure the confidentiality and integrity of client information in accordance with company policies and regulatory requirements. <br>• Support internal and external audits by providing documentation, reports, and operational information as required. <br>• Perform any other duties reasonably assigned by senior management

The sales and Marketing Manager is responsible for meeting the sales targets of the organization through effective planning and budgeting as well as to ensure the setting and implementation of the right Marketing activities of each department as well as to ensure development path of all the Team working in the marketing and sales department <br> <br>Requirements: <br> <br>Bachelor's degree in pharmacy, Biology or Business with 5+ years experiences in Sales and Marketing <br>Effective communication skills in Arabic, English and French <br>Knowledge of computer applications (MS Office, Power point…) <br>Competencies and skills <br>Solid background in the designated market she/he serves. <br>B2B, B2C, Consumer & Strategic Marketing, Market research & analysis, Quantitative & Qualitative research plans & projects market segmentation & competitive analysis, Return on Investment (ROI), social media & Digital Marketing, Events management, Internal communications, Campaigns budgeting, ATL & BTL project management

RCG international is a global company leader in Marine Electrical Propulsion, Drive ,Electrolysis ,Medium and High voltage Substations, Power Plant, Oil & Gaz. <br>RCG is seeking Site Manger engineers with minimum 2 years experience in power plant electromechanical ,erection is a plus

A well-established NGO based in Beirut is looking to recruit an experienced Internal Audit Manager to lead and strengthen its internal audit function. <br> <br>The Internal Audit Manager will be responsible for providing independent assurance on the effectiveness of internal controls, risk management, governance processes, and compliance across the organization. <br> <br>Key Responsibilities: <br> <br>Develop and implement the annual internal audit plan based on organizational risks and priorities. <br>Conduct financial, operational, compliance, and process audits across departments and programs. <br>Evaluate the effectiveness of internal controls and identify areas of risk or improvement. <br>Review compliance with internal policies, procedures, donor requirements, and applicable regulations. <br>Prepare clear audit reports highlighting findings, risks, and practical recommendations. <br>Follow up on agreed corrective actions and ensure timely implementation. <br>Investigate irregularities or control weaknesses when required. <br>Support management in strengthening governance, accountability, and risk management practices. <br>Coordinate with external auditors and other relevant stakeholders when needed. <br>Promote a strong culture of compliance, transparency, and continuous improvement. <br> <br>Requirements: <br> <br>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. <br>Relevant professional certification such as CIA, CPA, ACCA, or equivalent is an advantage. <br>Solid experience in internal audit, risk, compliance, or related functions, preferably with managerial responsibility. <br>Previous experience within an NGO, humanitarian, development, or donor-funded environment is an advantage. <br>Strong understanding of internal controls, risk management, and audit methodologies. <br>Strong analytical, reporting, and problem-solving skills. <br>High level of integrity, confidentiality, and professional judgment. <br>Strong communication and interpersonal skills. <br>Good command of English and Arabic

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for an Information Governance Manager who will create, implement, and oversee the strategies and programs designed to reduce and mitigate information security risk across GlobeMed to a level tolerable to the organization. The role will establish and lead an enterprise-wide information security and assurance function, ensuring that confidentiality, integrity, and availability requirements of information systems and assets are identified and managed appropriately.</p><br><p><strong><em>Main Duties:</em></strong></p><br><ol><li>Provide direction on information security to the information security staff, across the central IT division, and enterprise-wide.</li><li>Lead programs and processes to monitor the emergence of new threats and vulnerabilities, assessing impacts and driving responses as appropriate.</li><li>Ensure that clear and timely business advice is provided to executive management on key information security and assurance issues.</li><li>Establish an information security and risk management functional capability and framework across the organization.</li><li>Ensure that information security and risk is adequately represented on relevant business and governance forums and is known, well-integrated, and addressed across the enterprise.</li><li>Oversee and coordinate all aspects of alignment of Information Security Management System (ISMS) with ISO 27001.</li><li>Create, manage, deliver to the staff, and review effective information security awareness training.</li><li>Ensure that all IT and information security programs are in compliance with applicable laws, regulations, and policies.</li><li>Collaborate with application owners to understand and address (as appropriate) the risk position around key business applications and processes to build the Business continuity Plan and Disaster Recovery Plan</li><li>Conduct information security risk assessments across the enterprise at suitable intervals. Ensure that key risk issues are understood, communicated, and tracked on the risk register.</li><li>Regularly verify that required information security and risk controls are in place, raising findings as noncompliance is found and driving improvement.</li><li>Ensure that internal and external audits are supported in development of an annual strategic audit plan</li></ol><br>Qualifications<br><p><strong><u>Education:</u></strong></p><br><p>Bachelor’s degree in communication engineering, computer science or Information systems</p><br><p><strong><u>Experience/Knowledge: </u></strong></p><br><ul><li>13+ years of experience in security related field</li><li>Security certifications such as CISSP, CISM, CRISC, CEH highly desired</li><li>Knowledge and expertise of security standards, concepts, principles and processes</li><li>Experience with common security tools such as Antivirus, Firewalls, VPNs, Intrusion Prevention/Detection Systems, Vulnerability Scanning, Application Whitelisting, Public Key Infrastructure, WAF, Security Incident Logging &amp; Monitoring, SIEM, Event Correlation, OS hardening, and File Integrity Management</li></ul><p><strong><u>Skills/Competencies:</u></strong></p><br><ul><li>Ability to handle security incidents</li><li>Strong written and verbal communication skills and ability to effectively interface with both technical and business staff</li></ul><br><br> </div>

Trains store staff by reviewing and updating product orientation and sales training materials, and by assessing staff performance and learning needs with the Store Manager. <br> <br>Develops and implements new service training programs and delivers training sessions. <br> <br>Ensures that sales representatives provide exceptional customer service by assisting with product selection, purchases, returns, and resolving disputes. <br> <br>Processes sales transactions when needed. <br> <br>Produces and maintains merchandise displays in windows, showcases, and on the sales floor. <br> <br>Attracts customers by creating display concepts, following schedules, and assembling display materials. <br> <br>Ensures the store is clean, well-organized, and properly merchandised at all times. <br> <br>Ensures compliance with all store policies, procedures, and controls. <br> <br>Coordinates, plans, organizes, and delegates tasks among staff. <br> <br>Maintains inventory by monitoring stock levels and anticipating customer demand. <br> <br>Conducts regular audits of the store’s physical and operational condition to ensure quality standards. <br> <br>Handles daily banking tasks. <br> <br>Troubleshoots daily closing and analyzes shift sales. <br> <br>Prepares sales and customer relations reports by analyzing data and addressing customer feedback and complaints. <br> <br>Monitors competition by visiting other stores and evaluating product style, quality, and pricing. <br> <br>Supports the Store Manager with shift coverage when needed. <br> <br>Acts as Store Manager in their absence and serves as key holder when required. <br> <br>Handles and resolves customer complaints proactively. <br> <br>Performs other duties as assigned

Job description <br>Position Summary <br>The Production & Inventory Manager is responsible for supporting the daily operations of production, inventory management, e-commerce, logistics, and retail. The role requires strong organizational skills, attention to detail, and the ability to work across different departments to ensure smooth operations. <br> <br>Key Responsibilities <br> <br>Inventory & Stock <br>• Manage and update inventory for all Jujule Lemonie branches. <br>• Enter all new products into Shopify inventory. <br>• Prepare and maintain inventory tracking sheets. <br>• Conduct regular stock checks and report discrepancies. <br>• Visit branches once or twice per month to verify stock, review displays, and recommend replenishment when needed. <br> <br>Shopify & Website <br>• Create new products on Shopify. <br>• Upload product photos, descriptions, and pricing. <br>• Coordinate with the Website Manager to ensure new arrivals are published accurately and on time. <br> <br>Quality Control <br>• Inspect finished products before distribution. <br>• Ensure all garments meet Jujule Lemonie's quality standards. <br>• Report and follow up on any quality issues. <br> <br>Product Preparation <br>• Barcode and price all new products. Shipping & Logistics <br>• Print invoices for online orders. <br>• Assist with packing merchandise for branches, exhibitions, and events. <br> <br>Atelier Support <br>• Assist the production team with fabric cutting, garment finishing, and preparation when needed. <br>• Maintain an organized atelier, ensuring fabrics, trims, buttons, and materials are properly stored. <br> <br>Consignment & Stock Follow-up <br>• Maintain inventory sheets for consignment suppliers. <br>• Update daily sales and stock records. <br>• Monitor stock levels and inventory. <br> <br>Marketing Support <br>• When needed, assist in creating photo and video content for social media. <br>• Prepare collection lookbooks using the company's software. <br> <br>Photoshoots <br>• Assist in preparing garments and accessories for photoshoots. <br>• Assist during shoots and ensure all items are returned and accounted for afterward. <br> <br>Boutique Support <br>• Assist the sales team during busy periods when required. <br> <br>Skills <br>• Strong organizational and time management skills. <br>• High attention to detail and accuracy. <br>• Proficiency in Microsoft Excel. <br>• Basic knowledge of Shopify is an advantage. <br>• Ability to multitask and work under pressure. <br>• Team player with a proactive attitude. <br>• Interest in fashion and product management. <br> <br>Qualifications <br>• Strong organizational and time management skills. <br>• High attention to detail and accuracy. <br>• Proficiency in Microsoft Excel. <br>• Basic knowledge of Shopify is an advantage. <br>• Ability to multitask and work under pressure. <br>• Team player with a proactive attitude. <br>• Interest in fashion and product management

We are an established Odoo ERP implementation partner delivering business-critical ERP projects across multiple industries. <br>We are hiring a Project Manager to own end-to-end delivery governance of Odoo ERP projects. <br> <br>Key Responsibilities <br>- Lead projects from planning through successful delivery. <br>- Define project scope, objectives, timelines, budgets, and resource plans. <br>- Develop and maintain project schedules, milestones, and delivery plans. <br>- Coordinate Business Analysts, Functional Consultants, Developers, and Technical Leads. <br>- Monitor project progress, risks, issues, dependencies, and overall performance. <br>- Manage scope changes and assess their impact on timeline, budget, and resources. <br>- Act as the primary point of contact for clients, ensuring clear communication and stakeholder alignment. <br>- Resolve project challenges, resource conflicts, and delivery roadblocks. <br>- Ensure deliverables meet quality standards and client expectations. <br>- Oversee UAT, go-live activities, and project handover to the support team. <br>- Maintain accurate project documentation, status reports, and lessons learned. <br>- Contribute to improving project management processes, tools, and best practices. <br> <br>Required Qualifications <br>- 3+ years of project management experience in ERP or software implementation. <br>- Experience managing ERP projects (Odoo is a plus). <br>- Strong knowledge of project planning, scope, budgets, and delivery. <br>- Experience with Agile and Waterfall methodologies. <br>- Ability to coordinate cross-functional teams and manage client relationships. <br>- Excellent communication, organization, and problem-solving skills. <br>- Bachelor's degree in Business, MIS, Engineering, or a related field

Encogroup is currently hiring an Assistant Finance Manager <br> <br>Key Responsibilities <br>1. Accounting Operations: Prepare and control complex general ledger journal entries independently. Manage the end-to-end accounting department, including accounts payable/receivable, payroll, inventory, and general ledger reconciliation. <br>2. Treasury Management: Cashflow and treasury optimization. <br>3. Financial Reporting & Auditing: Prepare and publish accurate monthly, quarterly, and annual financial statements with analysis. Lead the external audit processes. <br>4. Budgeting & Forecasting: Coordinate budget preparation, track variances. <br>5. Internal Control: Suggest & control policies and procedures, with a sense of mitigating risks. <br>6. Compliance & Tax: Ensure strict adherence to government regulations and accounting standards and oversee tax filings. <br>7. Support: Reporting to Finance Manager. <br> <br>Qualifications & Requirements <br>1. Education: A bachelor's degree in accounting, finance, or business administration is required. MBA is a plus. <br>2. Certification: Professional credentials such as a Certified Public Accountant (CPA) or Certified Management Accountant (CMA) is a plus. <br>3. Experience: More than 13 years of experience in Accounting or Finance; ‘’contracting experience is a plus’’. <br>4. Leadership & Collaboration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>The Role:&nbsp;</strong></p><br><p>A program manager leads our finance program and acts as a&nbsp;strategic partner to the finance team. This role is crucial in defining&nbsp;the program timeline, scope, budget, and people management,&nbsp;while ensuring strategic alignment between IT and finance.</p><br><p><strong>Responsibilities of the role:</strong></p><br><ul><li>Define and manage the program timeline, scope, and budget.</li><li>Oversee the planning, execution, and delivery of finance projects.</li><li>Ensure all projects within the program are delivered on time, within scope, and within budget.</li><li>Act as a sparring partner to the finance team, providing strategic insights and support.</li><li>Facilitate alignment between IT and finance to ensure cohesive&nbsp;strategy and execution.</li><li>Identify and mitigate risks to program success.</li><li>Engage with key stakeholders to gather requirements and ensure their needs are met.</li><li>Communicate program status, issues, and successes to stakeholders and senior management.</li><li>Foster strong relationships with internal and external&nbsp;stakeholders.&nbsp;</li><li>Lead and mentor a team of project managers and other program&nbsp;staff.&nbsp;</li><li>Allocate resources effectively to ensure program success.&nbsp;</li><li>Promote a culture of continuous improvement and high&nbsp;performance.</li></ul><br>Qualifications<br><p><strong>Qualifications and Education:</strong></p><br><ul><li>​​​​​​​Bachelors degree in Finance,&nbsp;Business Administration, or a&nbsp;related field. MBA or relevant certification is a plus.</li><li>Minimum of 5 years within finance role (accounting, controlling,&nbsp;financial planning)</li><li>Minimum of 5 years of experience in program management,&nbsp;preferably within commodity sector.</li></ul><p><strong>Core Competences:</strong></p><br><ul><li>Leadership: Proven ability to lead and inspire teams.&nbsp;</li><li>Strategic Thinking: Ability to align program goals with&nbsp;organizational strategy.</li><li>Communication: Excellent verbal and written communication&nbsp;skills.</li><li>Problem-Solving: Strong analytical and problem-solving abilities.&nbsp;</li><li>Financial Acumen: Deep understanding of finance principles and practices.</li><li>Technical Proficiency: Familiarity with IT systems and their&nbsp;integration with finance.</li></ul><p><strong>Other Competences:</strong></p><br><ul><li>Good communication skills and willingness to work with people&nbsp;of varied cultures.</li></ul><p><strong>Languages:</strong></p><br><ul><li>Perfect spoken English, and the language of the area of&nbsp;operation (French, Spanish, Portuguese, Vietnamese)</li></ul><p><strong>Other requirement:&nbsp;</strong></p><br><ul><li>Require travelling&nbsp;</li><li>Require usage of Project management tools (Jira, Smartsheet)</li></ul><br>Additional Information<br><p><strong>KPI</strong></p><br><p><strong>Key results expected</strong></p><br><ul><li>Successful delivery of finance program within defined scope,&nbsp;timeline, and budget.&nbsp;</li><li>Enhanced strategic alignment between IT and finance&nbsp;departments.&nbsp;</li><li>Improved efficiency and effectiveness of finance operations.&nbsp;</li><li>High stakeholder satisfaction and engagement.&nbsp;</li><li>Development and retention of a high-performing program team.</li></ul><br><br> </div>

# Client Success Manager (Remote, Full-Time) <br> <br>**Location:** Remote — Lebanon only (applicants based in Beirut strongly recommended) <br>**Job Type:** Full-Time <br>**Pay:** $1,000–$1,500 CAD/month <br>**Schedule:** 9:00 AM – 6:00 PM MST (Edmonton, Canada time), Monday–Friday, 1-hour break <br> <br>## About Us <br>We're a digital marketing agency running paid advertising, lead generation, and booking operations exclusively for lash extension businesses across North America. We're looking for a Client Success Manager to join our team and help us keep our clients happy, informed, and retained. <br> <br>## About the Role <br>As a Client Success Manager, you'll be the primary point of contact for our clients — building relationships, answering questions, resolving disputes, and making sure clients stay with us long-term. You'll work closely with clients over WhatsApp, email, and Zoom to keep them engaged and confident in the results we're delivering. <br> <br>## What You'll Do <br>- Serve as the main point of contact for assigned client accounts, answering questions and resolving concerns promptly <br>- Proactively identify at-risk clients and take action to prevent cancellations <br>- Build strong, trust-based relationships to keep clients satisfied and engaged long-term <br>- Handle client disputes professionally and confidently, including situations where the client is mistaken — calmly explaining the facts while preserving the relationship <br>- Host Zoom calls with clients to walk through performance reports and answer questions <br>- Communicate clearly and consistently across WhatsApp, email, and video calls <br> <br>## What We're Looking For <br>- Strong written and verbal English communication skills <br>- Confidence handling difficult conversations and pushing back diplomatically when needed <br>- Comfortable presenting data/reports and explaining them clearly to non-technical clients <br>- Reliable, full-time availability during the required hours <br>- Prior experience in client success, account management, or customer support is a plus <br>- Comfortable working remotely and communicating primarily over WhatsApp and Zoom

SCOPE OF THE JOB: <br> <br>The Manager In Training (MIT) is responsible for serving customers on the floor and for providing <br>support to the Store Manager in the effective running of the Store, in order to ensure the highest <br>standards of customer service are achieved and maintained. He/ she is also responsible for undergoing <br>intensive Soft & Technical skills trainings such as POS, Receiving area, Customer Service, <br>Communication skills, Time Management, Leadership etc… <br> <br>KEY RESPONSIBILITIES: <br> <br>- Ensure that customers are served in a timely manner and assist them in their purchase decisions <br>by offering expert advices in compliance with quality and customer service standards. <br>- Assign routine and non-routine tasks to Sales Representatives, Cashiers & Backdoor Agents, in <br>order to ensure that activities are carried out in the most efficient manner. <br>- Assist in the preparation of the staff schedule in order to ensure that the Store manpower is <br>effectively matched to the Stores operational requirements in a cost effective manner. <br>- Report occurring operational issues and handle customer complaints in a timely manner, <br>suggest solutions or escalate them as appropriate in order to ensure operational effectiveness <br>and customer satisfaction. <br>- Assist the Store Manager in the ongoing evaluation process of sales team (Performance <br>Management System, Probation Period reviews, etc…) in coordination with the HR & OD Dpt. <br>- Maintain an accurate stock rotation process (To/From Stores & Warehouse), ensuring that all <br>items are being offered on time. <br>- Assist the Store Manager in handling the maintenance of inventories and placement of product <br>orders to ensure effective stock management and availability of products. <br>- Liaise with the Store Managers on the opening process in order to ensure that all set procedures <br>regarding petty cash, reporting, systems, etc. are respected. <br>- Support the Store Managers in providing the team with the necessary support in terms of <br>training and development in order to optimize sales results. <br>- Assist the Store Manager in the preparation of the required reports in a timely & organized <br>manner, & ensure that all related records are documented. <br>- Perform other duties that are aligned & related to the job scope. <br> <br>JOB REQUIREMENTS: <br> <br>- Education: Bachelor Degree in Business Administration, or any related field. <br>- Experience: 2- 3 years of experience in sales; Retail experience is a plus. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus

3. Product Sales Manager - Experienced sales professional with a proven track record in managing client relationships and driving product sales growth

We are seeking a proactive and results-oriented Assistant Distribution Manager to join our team. The successful candidate will support the Distribution Manager in overseeing daily bulk propane (Vrac) distribution operations, ensuring safe, efficient, and timely deliveries while maintaining the highest standards of customer service and operational excellence. <br> <br>Key Responsibilities <br>Assist in planning, organizing, and monitoring daily bulk propane (Vrac) distribution operations. <br>Coordinate with the Drivers, Maintenance, Sales, and Customer Service departments to ensure smooth and uninterrupted distribution activities. <br>Monitor fleet availability and coordinate preventive and corrective maintenance to maximize vehicle reliability and operational efficiency. <br>Supervise drivers and delivery assistants, ensuring attendance, operational compliance, and adherence to delivery schedules. <br>Ensure compliance with company policies, Lebanese transportation regulations, and Health, Safety & Environment (HSE) standards. <br>Monitor distribution performance, delivery efficiency, and customer satisfaction, identifying opportunities for continuous improvement. <br>Prepare and maintain accurate operational reports, delivery records, and distribution documentation. <br>Resolve operational challenges and customer delivery concerns promptly and effectively. <br>Support the implementation of initiatives that improve distribution processes and optimize operational efficiency. <br>Act on behalf of the Distribution Manager during their absence, ensuring the continuity of daily operations. <br> <br>Qualifications & Requirements <br>Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Industrial Engineering, or a related field. <br>Minimum 5 years of experience in distribution, logistics, transportation, or fleet operations, preferably in the LPG, oil & gas, or FMCG industry. <br>Strong leadership, planning, and coordination skills. <br>Excellent problem-solving and decision-making abilities. <br>Good knowledge of fleet management and transportation operations. <br>Familiarity with HSE standards and Lebanese transportation regulations is an advantage. <br>Proficiency in Microsoft Office, particularly Excel; experience with ERP systems is preferred. <br>Strong communication and interpersonal skills. <br>Ability to work under pressure and manage multiple priorities in a fast-paced environment

Prepare & analyze Profit & Loss statements. <br>- Monitor revenue, costs, expenses, and profit margins. <br>- Develop budgets, forecasts, and financial plans. <br>- Analyze variances between actual and budgeted performance. <br>- Identify opportunities to improve profitability and reduce costs. <br>- Partner with Finance, Sales & Operations to achieve financial targets. <br>- Provide financial reports and recommendations to Senior Management