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<p><h4>Mindrift is looking for highly skilled Vibecode specialists to join the Tendem project and drive specialized data scraping workflows for real-world use cases.</h4>
<p>Mindrift is looking for highly skilled senior Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications. In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results. This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.</p>
<h4>About the role</h4>
<p>This is a freelance role for the Tendem project. As a senior Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, OpenRouter, and other technologies, alongside your own technical expertise and approaches.</p>
<h4>Key responsibilities</h4>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
<h4>Educational qualifications</h4>
<li>Minimum 5 years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<h4>Academic and professional experience</h4>
<p>Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows. We are looking for specialists who can solve non-trivial problems, work confidently with modern development tools and technologies, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium, or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<h4>Additional requirements</h4>
<li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li>
<li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li>
<li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>A link to GitHub is a plus.</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10 to 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $25 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Mindrift is looking for highly skilled vibecode specialists to join the Tendem project and drive specialized data scraping workflows for real-world use cases.</h4>
<p>Mindrift is looking for highly skilled senior python data scraping engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications. In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results. This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a senior python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, OpenRouter, and other technologies, alongside your own technical expertise and approaches.</p>
<h4>Key responsibilities</h4>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
<h4>Educational qualifications</h4>
<li>Minimum 5 years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows. We are looking for specialists who can solve non-trivial problems, work confidently with modern development tools and technologies, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium, or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<h4>Additional requirements</h4>
<li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li>
<li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li>
<li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>A link to GitHub is a plus.</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $25 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Mindrift is looking for highly skilled senior python data scraping engineers</h4>
<p>Join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</p>
<p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<p>This is a freelance role for a Tendem project. As a senior python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li>
<li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li>
<li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>A link to GitHub is a plus.</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $25 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for highly skilled senior Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</p>
<p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<p>This is a freelance role for a Tendem project. As a senior Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with large language models, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JavaScript, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li>
<li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li>
<li>Hands-on experience with large language model frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $25 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p><h4>Description</h4>
<p>Mindrift is looking for highly skilled senior Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</p>
<p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<p>This is a freelance role for a Tendem project. As a senior Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li>
<li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li>
<li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>A link to GitHub is a plus.</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $25 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>About Open</h4>
<p>Open.cx is the AI-native customer support platform built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.</p>
<p>We are backed by Y Combinator, Pioneer Fund, X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.</p>
<p>We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.</p>
<h4>The role</h4>
<p>We are hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the Open.cx product. This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<p>You will respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug complex issues including third-party integrations, and ship fixes or enhancements directly in our Node.js + TypeScript codebase. Prompt engineering is a significant part of the role; you will help customers get the most out of our AI agents' capabilities every day.</p>
<h4>What you'll do</h4>
<li>Primary technical point of contact: respond fast to customer queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding: guide enterprise customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug & troubleshoot: diagnose and resolve complex issues in live customer environments.</li>
<li>Ship code: implement fixes, integration enhancements, and small features directly in the Node.js + TypeScript codebase.</li>
<li>Collaborate with product engineering: share customer context, escalate systemic problems, and help prioritise what the team builds next.</li>
<li>Develop platform expertise: build deep knowledge of our AI agents and prompt engineering so you can effectively advise customers on optimising their support operations.</li>
<li>Document & scale knowledge: document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
<h4>Requirements</h4>
<h4>What we're looking for</h4>
<li>2-3+ years of experience. Strong software engineering experience with Node.js and TypeScript; you will be writing and shipping production code.</li>
<li>Hands-on experience with AI agents and prompt engineering (Open.cx is AI-native; this is core to the role).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) helpdesk APIs: Zendesk, Intercom, HubSpot, etc.</li>
<li>Excellent English communication: clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: speed, customer impact, and getting things done.</li>
<li>Able to work with customers across US, EU, MENA, and GCC time zones.</li>
<h4>Benefits</h4>
<h4>What we offer</h4>
<li>YC-backed with real traction: we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory: early team members grow into leadership as we scale globally.</li>
<li>Real ownership: your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team: no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation: top-of-market salary plus equity and full benefits.</li></p><p></p>
<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills & Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>
EVO Wallet is seeking an experienced Agents Supervisor to oversee agent network operations, ensure smooth branch activities, monitor transactions, and maintain compliance with operational and regulatory requirements.
<br>
<br>Requirements:
<br>Bachelor's degree in Business Administration, Finance, Banking, Accounting, or related field.
<br>3–5 years of experience in branch operations, banking, fintech, digital payments, retail operations, or agent network management.
<br>Previous supervisory experience is preferred.
<br>Strong knowledge of cash handling, reconciliation, branch operations, and payment systems.
<br>Knowledge of AML/CFT requirements and compliance standards.
<br>Strong leadership, communication, and problem-solving skills.
<br>Ability to travel between branches and supervise multiple locations.
<br>
<br>???? Apply by sending your CV to: hrexecutive@xportbng.com
<div ><p ><span ></span></p></div><strong ><u>JOB PURPOSE</u></strong><br><br><span >The courier is responsible for sorting, delivering and picking up all inbound and outbound shipments within the service area designated by the company as per prescribed quality levels of service to our customers.</span><br><blockquote ><blockquote ><div ><div ><div ><p ><span ><br></span></p></div></div></div></blockquote></blockquote><div ><div ><div ><p class="MsoBodyText" ><strong ><u>PRINCIPAL ACCOUNTABILITIES</u></strong></p><p class="MsoBodyText" ><span ></span></p><div ><p ><span></span></p><p ><span><span>1.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure that all deliveries for each cycle are completed in a timely and professional manner as per DHL standards,</span></p><p ><span></span></p><p ><span><span>2.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure that all shipment scanning and system requirements are completed as per standards, download of data is completed promptly to ensure 100% accurate and timely data to the network.</span></p><p ><span></span></p><p ><span><span>3.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure that all-necessary paperwork for shipments associated with pick ups and deliveries is fully completed to DHL standards before the freight is sent to re-weigh to ensure perfect shipments.</span></p><p ><span></span></p><p class="MsoBodyTextIndent" ><span ><span>4.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Maintain a proactive approach towards security of freight, facility and personnel and suggest smarter work practices that will ensure that through teamwork the staff<span> <span> </span></span>meet all KPI standards and our customers are continually provided enhanced services.</span></p><p ><span></span></p><p ><span><span>5.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure a high level of rapport and communication is maintained with both internal and external customers while promoting DHL’s professional image.</span></p><p ><span></span></p><p ><span><span>6.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Promote and sell value added services like TDD, Import Express, Insurance and participate actively in the Sales lead incentive programme thus helping towards company revenue.</span></p><p ><span></span></p><p ><span><span>7.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Communicate with despatch professionally and as per time deadlines indicated to ensure that all pick ups and requests are actioned as per commitment to our customers.</span></p><p ><span></span></p><p ><span><span>8.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure that the vehicle is clean and tidy at all times thereby portraying the image of a market leader and drive carefully and safely adhering to the traffic regulations of the country and ensuring safety of both self and others on the road.<span> </span></span></p><p ><span></span></p><p ><span><span>9.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Comply with the ground operation ISO procedures as outlined in the manual and safe working practices both within and outside the workplace.</span></p><p ><span></span></p><p ><span><span>10.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Adhere to work timings, policies and procedures of the company, housekeeping guidelines and ensure that self is well groomed as per DHL dress code at all times.</span></p><p ><strong ><u><br></u></strong></p><p ><strong ><u>NATURE AND SCOPE</u></strong><span></span></p><div ><p ><span></span></p><p ><strong><span><span>a)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Context</span></strong></p><p ><span></span></p><p ><span>The courier represents DHL to our customers on a day-to-day basis, hence the service extended and relationship developed with our customers strengthens the business relationship.</span></p><p ><span></span></p><p ><strong><span><span>b)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Reporting Relationships</span></strong></p><p ><span></span></p><p ><span>Reports to the team leader.</span></p><p ><span></span></p><p ><strong><span><span>c)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Contacts</span></strong></p><p ><span></span></p><h5 ><span>Internal</span></h5><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Service</span><span><span> </span>Center</span><span><span> </span>Managers</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>CS Supervisors and team leaders</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>CS staff</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Despatch</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Sales</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Land operations</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>THP agents</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Senior couriers</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Services trainer</span></p><p ><span></span></p><h5 ><span>External</span></h5><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Customers</span></p><p ><span></span></p><p ><strong><span><span>d)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Problem Solving</span></strong></p><p ><span></span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Manage the day to day issues and queries of customers in one’s own route.</span></p><p ><span></span></p><p ><strong><span><span>e)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Decision Making</span></strong></p><p ><span></span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Can take decisions on individual run in terms of scheduling work load to ensure deadlines and standards are met.</span></p><p ><span></span></p><p ><strong><span><span>f)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Planning and Organisation</span></strong></p><p ><span></span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Organise their route to ensure that all deliveries, pickups, data download and paperwork are 100% completed as per standards.</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Plan a course of action to ensure that individual targets on sales leads are met.</span></p><p ><span></span></p><p ><strong><span><span>g)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Job Challenge</span></strong></p><p ><span></span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Strive to meet pick up and delivery deadlines even on busy days without comprising on service to customers and completion of internal procedures, such as scanning, loading of data, courier de-brief, etc.</span></p><p ><strong ><u><br></u></strong></p><p ><strong ><u>KNOWLEDGE, SKILLS AND EXPERIENCE</u></strong></p><p ><span></span></p><div ><p ><span></span></p></div></div></div></div><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Prior experience in a service industry preferable</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Excellent verbal and written English communication skills</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Good planning & organising skills</span><br><span >·<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> </span></span><span >Demonstrates high level of commitment, energy and resilience.</span><font face="Symbol"><span ><br></span></font><span >·<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> </span></span><span >Passion for delighting customers.</span><br><span >·<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> </span></span><span >Committed to delivering quality results and exceeding expectations.</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Good attention for detail</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Good at building relationships and interpersonal skills</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Team player</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Self motivated and able to work pressure and time deadlines</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Adheres to company policies and procedures</span><div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div ><div ><div ><span >§</span><span >Have a valid and clean UAE driving licence</span></div></div></div></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class="Apple-interchange-newline"> </div></div></div><p ><span></span></p></div><br><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Position Summary</b><br></p><br><p>The Export Sales Manager will be responsible for driving the
company’s international expansion by leveraging an existing network of
distributors, importers, wholesalers, retail chains, and food industry partners
across global markets.<br></p><br><p>The successful candidate is expected to generate immediate
business opportunities through established commercial relationships and a
proven export sales track record. The role requires a highly motivated
professional capable of identifying new markets, developing strategic
partnerships, and increasing export sales across multiple regions.<br></p><br><p>While the company maintains a strong and well-established
presence in European markets, priority will be given to candidates with active
business networks and market access in the GCC, Africa, North America, South
America, Australia and Asia.<br></p><br><p>This position reports directly to the Chief Executive
Officer (CEO).<br></p><br><p><b>Key Responsibilities</b><br></p><br><ul><li>Develop and implement export sales strategies to expand the company’s international market presence.<br></li><li>Utilize existing relationships and professional networks to generate immediate business opportunities.<br></li><li>Identify, approach, negotiate, and secure new distributors, importers, wholesalers, supermarket chains, and key accounts worldwide.<br></li><li>Manage the complete sales cycle from prospecting and lead generation to contract negotiation and closing.<br></li><li>Achieve agreed sales targets and contribute to the company’s export growth objectives.<br></li><li>Build, develop, and maintain long-term relationships with international customers and business partners.<br></li><li>Monitor market trends, competitor activities, pricing strategies, and emerging business opportunities.<br></li><li>Coordinate closely with production, logistics, quality assurance, and finance departments to ensure smooth order execution and customer satisfaction.<br></li><li>Represent the company at international trade fairs, exhibitions, customer meetings, and industry events.<br></li><li>Prepare and submit regular sales reports, forecasts, and market intelligence directly to the CEO.<br></li><li>Contribute to the development of new export markets and expansion strategies.<br></li></ul><br><span>Requirements</span><ul><li>Bachelor’s degree in Business Administration, International Trade, Marketing, or a related field is required.<br></li><li>Minimum 5 years of proven experience in export sales, preferably within the food, FMCG, spices, tahina, halva, or related sectors.<br></li><li><b>Possesses an active and transferable portfolio of international customers, distributors, importers, wholesalers, supermarket chains, or food service accounts.</b><br></li><li>Demonstrated ability to generate export sales through existing business relationships and industry connections.<br></li><li>Strong network and market knowledge across GCC countries, Africa, North America, South America, and Asia are highly preferred.<br></li><li>Existing European market experience is welcomed; however, priority will be given to candidates capable of expanding the company’s presence in underdeveloped or emerging export markets.<br></li><li>Excellent negotiation, communication, presentation, and relationship management skills.<br></li><li>Strong commercial acumen and results-oriented mindset.<br></li><li>Self-driven, highly motivated, and capable of working independently.<br></li><li>Willingness and ability to travel internationally when required.<br></li><li>Fluency in English is mandatory; Arabic and additional languages are considered an advantage.<br></li></ul><br> </div>
HIRING NOW - Maroun Patisserie ????
<br>???? Jbeil
<br>
<br>Recruitment Network is looking for:
<br>
<br>???? 2 Pastry Chefs
<br>
<br>
<br>Requirements:
<br>- Experience in pastry/3D cake design
<br>- Creative, reliable & team player
<br>
<br>Apply now: 71834514
HIRING NOW - Maroun Patisserie ????
<br>???? Jbeil
<br>
<br>Recruitment Network is looking for:
<br>
<br>
<br>???? 1 Expert 3D Pastry Chef
<br>
<br>Requirements:
<br>- Experience in pastry/3D cake design
<br>- Creative, reliable & team player
<br>
<br>Apply now: 71834514
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>we are seeking an experienced Agents Supervisor to oversee agent network operations, ensure smooth branch activities, monitor transactions, and maintain compliance with operational and regulatory requirements.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor's degree in Business Administration, Finance, Banking, Accounting, or related field.</p><p><br></p><p>3–5 years of experience in branch operations, banking, fintech, digital payments, retail operations, or agent network management.</p><p><br></p><p>Previous supervisory experience is preferred.</p><p><br></p><p>Strong knowledge of cash handling, reconciliation, branch operations, and payment systems.</p><p><br></p><p>Knowledge of AML/CFT requirements and compliance standards.</p><p><br></p><p>Strong leadership, communication, and problem-solving skills.</p><p><br></p><p>Ability to travel between branches and supervise multiple locations.</p></div>
<p>EVO Wallet is seeking an experienced Agents Supervisor to oversee agent network operations, ensure smooth branch activities, monitor transactions, and maintain compliance with operational and regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Finance, Banking, Accounting, or related field.<br>3 5 years of experience in branch operations, banking, fintech, digital payments, retail operations, or agent network management.<br>Previous supervisory experience is preferred.<br>Strong knowledge of cash handling, reconciliation, branch operations, and payment systems.<br>Knowledge of AML/CFT requirements and compliance standards.<br>Strong leadership, communication, and problem-solving skills.<br>Ability to travel between branches and supervise multiple locations.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>EVO Wallet is seeking an experienced Agents Supervisor to oversee agent network operations, ensure smooth branch activities, monitor transactions, and maintain compliance with operational and regulatory requirements.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor's degree in Business Administration, Finance, Banking, Accounting, or related field.</p><p>3–5 years of experience in branch operations, banking, fintech, digital payments, retail operations, or agent network management.</p><p>Previous supervisory experience is preferred.</p><p>Strong knowledge of cash handling, reconciliation, branch operations, and payment systems.</p><p>Knowledge of AML/CFT requirements and compliance standards.</p><p>Strong leadership, communication, and problem-solving skills.</p><p>Ability to travel between branches and supervise multiple locations.</p></div>
HIRING NOW ????
<br>
<br>Recruitment Network is looking for OUTDOOR SALES REPRESENTATIVES
<br>for a well-known Pastry Shop in Keserwan & Metn area ????
<br>
<br>Requirements:
<br>- Outgoing personality
<br>- Experience in sales is a plus
<br>- Own transportation is a plus
<br>
<br>Apply now: 71834514
Senior HR Officer - Recruitment & Operations
<br>Saint George Medical Center
<br>Ajaltoun – Lebanon
<br>
<br>Saint George Medical Center is committed to delivering high-quality, patient-centered healthcare in an environment of compassion, excellence, and continuous development.
<br>
<br>We are currently seeking a qualified and detail-oriented Senior HR Officer to oversee recruitment activities and support key HR operations, including talent acquisition, employee onboarding, performance management, employee relations, HR reporting, and compliance with labor and social security regulations.
<br>
<br>Key Responsibilities:
<br> Manage recruitment activities, including job posting, candidate sourcing, screening, interviewing, selection, and hiring processes.
<br> Build and maintain relationships with universities, recruitment channels, and professional networks to attract qualified candidates.
<br> Conduct background checks, reference checks, and support the preparation of employment contracts and recruitment documentation.
<br> Assist in preparing and updating job descriptions.
<br> Conduct employee orientation sessions, support onboarding processes, and coordinate training activities for new hires.
<br> Follow up on probation evaluations and employee performance appraisal processes.
<br> Provide employees with guidance regarding HR policies, benefits and medical insurance.
<br> Supervise the preparation of employment declarations, end-of-service documents, and statutory submissions to NSSF, Ministry of Finance and relevant authorities.
<br> Review end-of-service indemnity calculations and support employee settlement procedures.
<br> Prepare, analyze, and issue regular HR statistical reports to support management decision-making.
<br> Maintain accurate employee records and ensure proper documentation of HR processes.
<br> Support the review, development, and continuous improvement of HR policies and procedures.
<br>
<br>Job Requirements:
<br>Education & Experience:
<br> Bachelor’s degree in Human Resources, Business Administration or a related field
<br> Master’s degree in Human Resources or Business Administration is considered an asset.
<br> 3–6 years’ experience in recruitment and HR operations preferably within a hospital or healthcare environment.
<br>Skills:
<br> Strong verbal and written Communication Skills
<br> Good understanding of the Recruitment Marketing and employer branding practices.
<br> Excellent knowledge of labor laws, NSSF laws and other relevant regulations.
<br> Strong interpersonal skills with the ability to work effectively within a team.
<br> Analytical thinking and problem-solving abilities.
<br> Excellent computer skills, including Microsoft Office applications and HR systems
<br>
<br>Interested candidates may submit their resume at: hr@sgmc.com.lb
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly experienced and strategic HR Executive to lead and oversee the full Human Resources function. This role is responsible for developing HR strategies, ensuring compliance, driving performance management systems, and supporting senior management in all workforce planning and organizational development initiatives.</p><p>The ideal candidate will act as a key HR partner to executive leadership and ensure the effective implementation of HR policies and best practices across the organization.</p><p>Key Responsibilities</p><ul><li>Develop, implement, and continuously improve HR policies, procedures, and internal regulations.</li><li>Ensure consistent communication and enforcement of HR policies across all departments.</li><li>Act as a strategic HR advisor to the CEO and COO.</li><li>Lead workforce planning and collaborate with department heads on manpower requirements and recruitment strategies.</li><li>Oversee the full recruitment cycle, ensuring attraction and retention of top talent.</li><li>Review, update, and maintain organizational structure, job descriptions, and job requirements.</li><li>Design and implement onboarding, orientation, and training programs to support employee integration and development.</li><li>Prepare comprehensive monthly HR reports for senior management, highlighting workforce trends and key HR metrics.</li><li>Oversee performance management systems, including KPI development, quarterly appraisals, and performance improvement plans.</li><li>Support managers in employee relations, coaching, conflict resolution, and disciplinary processes.</li><li>Manage payroll preparation and ensure accuracy and timeliness of monthly salary processing.</li><li>Supervise attendance, leave management, absenteeism, and related HR records.</li><li>Handle NSSF (National Social Security Fund) compliance and related administrative requirements.</li><li>Maintain complete and accurate employee records and HR filing systems (both current and historical).</li><li>Issue employment certificates and other HR-related official documents as required.</li><li>Monitor and follow up on annual leave balances and workforce attendance planning.</li><li>Develop and strengthen talent acquisition channels and professional networks to attract qualified candidates.</li><li>Ensure HR compliance with Lebanese Labor Law and internal company regulations.</li><li>Perform other strategic and operational HR duties as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or related field (Master s degree is a plus).</li><li>Minimum8 years of progressive HR experience, including senior/generalist HR responsibilities.</li><li>Strong expertise in Lebanese Labor Law and NSSF procedures.</li><li>Proven experience in payroll management, HR operations, recruitment, and performance management.</li><li>Strong leadership, decision-making, and stakeholder management skills.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>High level of discretion, confidentiality, and professionalism.</li><li>Advanced proficiency in Microsoft Excel and HR systems/tools.</li></ul><p></p></section>
<p>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You ll be part of one global team where you can learn fast and stay true to yourself. The Team The Platform Technologies group drives the evolution of the MX.3 technical capabilities aligned with market standards and customers' expectations. It s an end-to-end organization that aims to address the technical and technological challenges of the MX.3 platform. To answer the different platform wide challenges, the group is organized into domains that are composed of developers, product managers, architects and experts. Part of this Platform Technologies group, the Security Domain's mission is to: Ensure the security of the platform to meet market standards and client requirements, Ensure the security of the internal Software Development Lifecycle, Product manage and develop security and IAM components of the MX.3 platform. The Security Domain is made up of technical product managers and engineers from different seniority levels. Team members are in contact with many development and support teams from all the offices of Murex and in direct contact with customers. The open position is within the Security Domain as Security Technical Product Manager. Your Responsibilities: As a Security Technical Product Manager and member of the Platform Technologies team, you will serve as a liaison for the security domain between MX.3 customers and customer-facing teams (Presales, Production and Architecture Consultants, Operators, Product Evolution Services, etc.), engineering teams (part of SAFe Agile Release Trains) and external security technology partners. You ll also: Collaborate with cross-functional teams to define technical solutions, requirements, and architecture for new security focused capabilities (Identity and Access Management, etc.) of the MX.3 platform. Collaborate with stakeholders to define features scope, acceptance criteria, timelines, and deliverables. Build expertise on MX.3 product and internal processes, especially expertise on security components of MX.3 and the Secure Development Lifecycle (SDLC) of MX.3 Analyze requirements and ensure their alignment with the security market best practices. Analyze software security regulations and standards (e.g. OWASP Top 10 Web Application Security Risks) to identify product gaps and evolution opportunities. Own security initiatives and product features by reviewing or producing the requirements and specifications for MX.3 Platform, its Development Lifecyle, its supporting production chain and operating environment. Drive execution of security features through delivery, actively removing impediments to keep work on track. Work with the different delivery teams to ensure that they understand the requirements and specifications. Analyze the impact of the proposed features on MX.3 Platform, develop use-cases to explain and demonstrate requirements to development and tech teams. Assist the testing teams to ensure that security requirements can be easily translated into test plans and ensure that the proper security testing plans have been completed. Review internal projects to analyze security threats and risks and enrich security requirements. Providing support to internal (L1) and external customers (L3) during the different life-cycle phases of the MX.3 platform (from presales to solution design to implementation to production), Analyze complex L3 support requests and collaborate with internal stakeholders for their resolution (reported bugs/issues, vulnerabilities, questionnaires, etc...) Identify opportunities for product evolutions through support channel. Act as Product Manager within an Agile Release Train (ART), participating in Agile events and driving the definition and prioritization of security features within the backlog in alignment with the platform security roadmap.</p><p><strong>Desired Candidate Profile</strong></p><p>You should have a strong technical background in enterprise distributed systems and security best practices, in addition to a proven track record in driving product evolution from problem definition to solution definition, execution, and delivery.</p><p>Qualifications:</p><ul><li>Bachelor s or master s degree in engineering or computer science or similar discipline.</li><li>8+ years of experience as a software developer, architect and/or software product manager, or 5+ years of experience in software security or identity and access management-related role.</li><li>Good knowledge of enterprise distributed systems and cloud architecture concepts, and fundamental design principles for building secure and scalable applications.</li><li>Good knowledge of product security (digital identities, authentication, authorization, regulatory compliance, cryptography, data protection, API and cloud security, zero-trust architecture principles, threat modeling, etc.)</li><li>Strong understanding of non functional requirements, including service availability, security, business continuity, scalability, performance, and overall product quality.</li><li>Proven experience in delivering software features from POC to Production.</li><li>Collaborative mindset and strong communication skills, including strong writing skills covering functional and technical concepts.</li><li>Ability to continuously learn in an evolving technology domain</li><li>Ability to work under pressure and manage ambiguity</li><li>Autonomous, rigorous, analytical and synthetical mind.</li><li>Fluency in written and verbal communication in English. (French in a plus).</li></ul><p>What will make you stand out:</p><ul><li>Previous work experience in identity and access management in distributed software systems.</li><li>Previous work experience in designing and implementing security features in large distributed systems and cloud environments.</li><li>Working experience in software authentication mechanisms (OIDC, SAML, LDAP, etc.)</li><li>Working experience in cybersecurity threat modeling.</li><li>Deep understanding of authentication and authorization across hybrid-cloud environments.</li><li>Cybersecurity or cloud security certification (AWS or Azure).</li></ul>