Cyber Security Engineer Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused diagnosing and resolving clientreported issues but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p><p>Key Responsibilities</p><ul><li>Own client-reported issues end to end from intake and triage through diagnosis, resolution, testing, and closure.</li><li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li><li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li><li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li><li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li><li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li><li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li><li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li><li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 5 years of experience in IT technical support, application support, or a technical helpdesk role.</p><p>Fluency in English strong written and verbal communication, sufficient for direct interaction with a North American client base.</p><p>Good SQL skills able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</p><p>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting able to read, understand, and modify existing code to resolve defects.</p><p>Strong understanding of Windows environments and desktop application troubleshooting.</p><p>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</p><p>Availability to work 9:00 AM 5:00 PM EST, aligned to the North American client base.</p><p>Ability to work independently, manage a queue of issues, and follow escalation procedures.</p><p>Preferred Skills</p><ul><li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li><li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li><li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li><li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li></ul><p>Soft Skills</p><ul><li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li><li>Clear, professional, and patient communication with clients.</li><li>Ability to remain calm under pressure and manage multiple concurrent issues.</li><li>Self-directed and reliable when working remotely across time zones.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Cashier, you will manage transactions, handle the cash register, and ensure accurate and efficient financial operations.</p><p>Key Accountabilities:</p><ul><li>Receive payments via cash, check, credit, or debit cards.</li><li>Compute and record transaction totals accurately.</li><li>Identify prices of goods and services and ensure proper billing.</li><li>Issue receipts and provide the correct change to customers.</li><li>Balance the cash drawer daily and report any discrepancies to the Direct Manager.</li><li>Ensure all received money is genuine and non-forged.</li><li>Sort, count, and wrap currency and coins for secure handling.</li><li>Upload transaction information to the POS system.</li><li>Process merchandise returns and exchanges accurately.</li><li>Answer customer inquiries and provide information on payment procedures and policies.</li><li>Deliver excellent customer service by addressing questions and resolving concerns promptly.</li><li>Maintain a clean, organized, and orderly checkout area.</li></ul><p>Working Hours: Monday- Friday: 7:30 AM-5:00 PM and Saturday 7:30 AM-3:00 PM</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prior experience in retail or as a cashier is a plus.</p><p>Excellent mathematical skills and accuracy in handling numbers.</p><p>Basic computer proficiency; experience with cashier systems is an asset.</p><p>Must be able to work with numbers accurately and quickly.</p><p>Computer experience is an asset</p><p>Trustworthy, reliable, and detail-oriented.</p><p>Strong ability to provide exceptional customer service.</p><p></p></section>

CIS Group – ICT Company located in Jal El Dib, is looking for an ambitious and motivated Administrative Assistant to join our dynamic team. <br> <br>Duties: <br> <br>• Maintain and update the attendance and leave system <br>• Perform accurate data entry and maintain administrative records <br>• Prepare employment letters and official documents <br>• Maintain and organize both physical and electronic filing systems in line with company procedures <br>• Collaborate with the administrative team to prepare reports and confidential documents <br> <br>Requirements and skills: <br> <br>• Bachelor’s degree in Business Administration, or a related field <br>• 1–2 years of experience in administrative role <br>• Strong organizational and multitasking skills <br>• High attention to detail and accuracy <br>• Ability to handle confidential information responsibly <br>• Good communication and interpersonal skills <br>• Proficiency in Microsoft Office

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><ol><li>Assist in coordinating marketing activities with freelancers, and external service providers.</li><li>Support the preparation of marketing materials, content, and presentations.</li><li>Coordinate product photoshoots and communicate with photographers and videographers.</li><li>Collect and organize marketing-related information, documents, and reports.</li><li>Conduct basic market research and gather information on competitors and market trends.</li><li>Assist in updating company profiles, brochures, and promotional materials.</li></ol><br>Qualifications<br><ol><li>Bachelor’s degree in Digital Marketing, Graphic Design, or a related field.</li><li>1–2 years of experience in digital marketing, social media management, or designs.</li><li>Knowledge in digital marketing tools, Microsoft Office, and social media platforms.</li><li>Good Skills in photo &amp; video editing using tools such as <strong>(Canva)</strong>.</li><li>Effective communication skills in both Arabic and English.</li><li>Age between 23 and 35 years</li></ol><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Finance Officer – THRIVE&nbsp;</span><br></p><br> <p><span>What we are looking for&nbsp;</span></p><br> <p>Hivos is an equal opportunities employer and welcomes applications from all qualified individuals. We are currently seeking suitably qualified, highly competent, and motivated candidates to serve as&nbsp;<span>Finance Officer - THRIVE</span>&nbsp;and lead effective implementation, coordination, and delivery of the program upon project commencement.&nbsp;</p><br> <p><span>Position Information</span><br></p><br> <p><span>Location</span>: Lebanon</p><br> <p><span>Hours</span>: Full Time (36 Hours Per Week)</p><br> <p><span>Reports to</span>: Project Finance Manager</p><br> <p><span>Team:</span> Programs</p><br> <p><span>Contract Type:</span>&nbsp;Fixed – Term</p><br> <p><span>Term</span>: This appointment is for an initial term of one year, with possibility of renewal for the life of the project, subject to donor funding availability, performance and organizational needs.</p><br> <p><span>Office:</span>&nbsp;Zimbabwe</p><br> <p><span>Provisional grade</span>: 10</p><br> <p><span>Deadline</span>: 8 September 2026</p><br> <p><span>JOB CONTEXT</span></p><br> <p>Hivos was awarded the THRIVE Program&nbsp;(Promoting an Enabling Environment for Civil Society)&nbsp;under the Swedish Strategy for Support to Civil Society 2025–2029. The program aims to strengthen civil society resilience, sustainability, and effectiveness across&nbsp;Kenya, Zimbabwe, Colombia, and Lebanon.</p><br> <p>THRIVE seeks to empower civil society actors to counter shrinking civic space and promote enabling environments through three interlinked outcomes:</p><br> <ul> <li>Safe and inclusive spaces for collaboration</li> <li>Strengthened operational and strategic capacities</li> <li>Increased access to knowledge, networks, tools, and resources</li> </ul> <p><span>ROLE PURPOSE</span></p><br> <p>Reporting to the project Finance Manager, the Finance Officer supports the project team by reviewing financial reports, preparing consolidated donor statements, tracking expenditures, and ensuring compliance with supporting documentation. The role manages cash flow planning, remittance and reporting schedules, assesses partner and grantee budgets, and processes transactions in the Hivos All Solutions system, strengthening accountability, transparency and overall financial performance within THRIVE’s implementation.</p><br> <p><span>KEY RESPONSIBILITIES&nbsp;</span></p><br> <p>The key responsibilities of the role include:</p><br> <p><span>Financial Monitoring of Partners</span></p><br> <ul> <li>Monitor partners’ financial performance to ensure compliance with contractual obligations and donor and Hivos regulations.</li> <li>Strengthen partners’ capacity in understanding and managing their assigned budgets.</li> <li>Review partners’ fund availability to process disbursements.</li> <li>Obtain and consolidate partners’ executed amounts for inclusion in donor financial reports.</li> <li>Evaluate audit results submitted by partners according to Hivos assessment standards.</li> <li>Record findings from partner evaluations in All Solutions (AS).</li> </ul> <p><span>Partner Financial Reporting Review </span></p><br> <ul> <li>Review partner financial reports to ensure they meet minimum submission requirements before full evaluation.</li> <li>Provide timely and clear feedback to partners when reports require corrections to comply with Hivos and donor standards.</li> <li>Assess the reasonableness of expenses through sampling, following Hivos policies and the Hivos Framework for Project Expenditure Verification.</li> <li>Verify fund availability and budget execution to authorize disbursements.</li> <li>Consolidate partners’ executed amounts for inclusion in donor financial reports.</li> <li>Record evaluation results, findings, and verification outcomes in AS, including the Expenditure Verification Control Worksheet when applicable.</li> <li>Review and analyze audit results submitted by partners in accordance with Hivos assessment standards.</li> </ul> <p><span>Project Financial Monitoring </span></p><br> <ul> <li>Generate monthly expenditure reports from AS and verify that all processed transactions are recorded.</li> <li>Incorporate cash reconciliation into expenditure reports when applicable.</li> <li>Conduct project budget execution analysis.</li> <li>Review resource allocation in project budget to ensure Hivos staff costs align with project planning; recommend reallocations when appropriate.</li> <li>Apply corrections indicated by the project Finance Manager (FM) to the execution report.</li> <li>Ensure financial execution aligns with donor/Hivos mandates.</li> </ul> <p><span>Accounting Review &amp; Reconciliation</span></p><br> <ul> <li>Conduct monthly reviews of accounting records in AS to ensure accurate expense registration and identify omissions or discrepancies.</li> <li>Perform reconciliations of expenses and income recorded in AS against donor financial reports.</li> </ul> <p><span>Partner Evaluation &amp; Formalization</span></p><br> <ul> <li>Conduct the Financial Intake Assessment and, when exceptions are approved, review financial information or assessments completed by other donors.</li> <li>Justify the use of a less rigorous partner financial evaluation method when applicable and submit the justification to the FM.</li> <li>Discuss assessment outcomes and the action plan with the FM and enter both into AS.</li> <li>Align project budget accounts with Hivos codes after contract approval.</li> </ul> <p><span>Project Closure</span></p><br> <ul> <li>Verify that the final financial report has been reviewed and approved.</li> <li>Complete the Contract Closure process in AS.</li> </ul> <p><span>Financial Analysis &amp; Support</span></p><br> <ul> <li>Ensure local compliance with authorities and financial institutions.</li> <li>Support office management and other administrative tasks, including supplier payments, reconciliations, and staff advances.</li> <li>Provide consolidated budget execution information to the regional financial team and attend related meetings.</li> <li>Complete the Annual Forecast and contribute to quarterly and annual financial planning.</li> </ul> <p><span>PERSON SPECIFICATIONS&nbsp;</span></p><br> <p><span>Qualifications</span></p><br> <ul> <li>Degree in finance, accounting, business economics or related / similar field.</li> <li>A holder of CPA, ACCA or related certification.</li> </ul> <p><span>Knowledge / Experience</span></p><br> <ul> <li>1–3 years of experience in finance, including the financial management of donor-funded programmes, preferably within international NGOs or development cooperation environments.</li> <li>Significant experience in grantmaking, including grant administration, disbursement, monitoring and grant closure processes, particularly in multi-country programmes.</li> <li>Proven experience managing the full financial cycle of donor-funded programmes, including budgeting, forecasting, financial monitoring and reporting.</li> <li>Advanced knowledge of accounting principles.</li> <li>Expertise in accounting, business economics, ERP/MIS systems and financial software.</li> <li>Experience overseeing audits, ensuring compliance with tax regulations and managing financial risks across multiple programme countries.</li> <li>Experience in capacity building and providing technical guidance to finance staff and implementing partners.</li> <li>Fluency in English is essential; knowledge of Arabic or Spanish is an asset.</li> </ul> <p><span>Key Skills /Attributes</span></p><br> <ul> <li>Financial analysis, strategic thinking and problem-solving.</li> <li>Communication and stakeholder management.</li> <li>Planning and organizational skills.</li> <li>High attention to detail and accuracy.</li> <li>Able to meet deadlines, multitask effectively, and work collaboratively in culturally diverse teams.</li> <li>Integrity, accountability, professionalism and ethical judgement.</li> </ul> <p><span>What we offer</span></p><br> <p>We offer a stimulating work environment in a professional international organization with very dedicated staff. This position will be based in Beirut, Lebanon. We offer a national contract based on Hivos local labour conditions, with comparatively competitive remuneration package commensurate with experience and expertise<span>.</span>&nbsp; Hivos welcomes International &amp; Regional applicants but can only offer a position to only those with a valid work permit for Lebanon.</p><br> <p><span>Want to apply?</span></p><br> <p>Please submit a cover letter (maximum 1 page) and CV (maximum 2 pages) as soon as possible by clicking the&nbsp;<span>‘Apply here’</span> button. Applications are being received until 8 September 2026, midnight CAT.</p><br> <p><span>Our values and commitment to safeguarding </span></p><br> <p>Hivos is committed to promoting equality, diversity, and inclusion in the workplace, and strives to be representative of all sections of society. We know that different perspectives, experiences, and competences are key for Hivos to be a relevant, capable, and successful organization. Hivos therefore strives to recruit staff with diverse backgrounds and lived experiences.  </p><br> <p>Hivos is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and partners with whom Hivos engage.&nbsp;</p><br> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Hivos also participates in the <span>Inter Agency Misconduct Disclosure Scheme</span>. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. When you submit an application, you confirm your understanding of these recruitment procedures.</p><br> </div>

<p>Amaken is seeking to hire a Female Underwriting &amp; Production Officer to join a leading insurance company based in Jal el Dib. The ideal candidate should have at least one year of bedside patient care experience, who can accurately assess medical information and support the underwriting and policy issuance process. The role involves reviewing medical reports, evaluating insurance applications, issuing policies, coordinating with clients and healthcare providers, and ensuring compliance with company underwriting guidelines.</p><p>Key Responsibilities:</p><p>Medical Underwriting:</p><ul><li>Review medical insurance applications and supporting medical documentation.</li><li>Evaluate medical risks based on clinical information and company underwriting guidelines.</li><li>Assess medical histories, diagnoses, treatments, and hospitalization records.</li><li>Identify cases requiring further medical information or additional underwriting review.</li><li>Coordinate with senior underwriters and medical advisors on complex cases.</li></ul><p>Policy Production:</p><ul><li>Prepare quotations for new policies and renewals.</li><li>Issue new medical insurance policies, endorsements, renewals, and cancellations.</li><li>Ensure all policy information is accurate before issuance.</li><li>Process amendments and policy updates in a timely manner.</li><li>Maintain accurate records within the insurance management system.</li></ul><p>Customer &amp; Provider Coordination:</p><ul><li>Communicate with clients, brokers, hospitals, and healthcare providers to obtain required documentation.</li><li>Respond to inquiries regarding policy coverage and underwriting requirements.</li><li>Follow up on pending medical reports and outstanding documents.</li><li>Maintain professional relationships with internal and external stakeholders.</li></ul><p>Administration &amp; Compliance</p><ul><li>Ensure compliance with company underwriting standards and insurance regulations.</li><li>Maintain confidentiality of medical records and customer information.</li><li>Prepare underwriting reports and maintain organized documentation.</li><li>Support audit requirements and departmental reporting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Nursing or equivalent.</li><li>Registered Nurse (RN) is required.</li><li>Minimum 1 year of bedside patient care experience in a hospital or healthcare facility (required).</li><li>Previous experience in medical insurance, underwriting, or health insurance operations is a strong advantage.</li><li>Strong knowledge of medical terminology, diagnoses, and treatment procedures.</li><li>Ability to interpret medical reports and clinical documentation.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Experience using insurance or healthcare management systems is an advantage.</li><li>Fluency in Arabic and English is required; French is a plus.</li></ul>

Amaken is seeking to hire a Female Underwriting & Production Officer to join a leading insurance company based in Jal el Dib. The ideal candidate should have at least one year of bedside patient care experience, who can accurately assess medical information and support the underwriting and policy issuance process. The role involves reviewing medical reports, evaluating insurance applications, issuing policies, coordinating with clients and healthcare providers, and ensuring compliance with company underwriting guidelines. <br> <br>Key Responsibilities: <br> <br>Medical Underwriting: <br>• Review medical insurance applications and supporting medical documentation. <br>• Evaluate medical risks based on clinical information and company underwriting guidelines. <br>• Assess medical histories, diagnoses, treatments, and hospitalization records. <br>• Identify cases requiring further medical information or additional underwriting review. <br>• Coordinate with senior underwriters and medical advisors on complex cases. <br> <br>Policy Production: <br>• Prepare quotations for new policies and renewals. <br>• Issue new medical insurance policies, endorsements, renewals, and cancellations. <br>• Ensure all policy information is accurate before issuance. <br>• Process amendments and policy updates in a timely manner. <br>• Maintain accurate records within the insurance management system. <br> <br>Customer & Provider Coordination: <br>• Communicate with clients, brokers, hospitals, and healthcare providers to obtain required documentation. <br>• Respond to inquiries regarding policy coverage and underwriting requirements. <br>• Follow up on pending medical reports and outstanding documents. <br>• Maintain professional relationships with internal and external stakeholders. <br>Administration & Compliance <br>• Ensure compliance with company underwriting standards and insurance regulations. <br>• Maintain confidentiality of medical records and customer information. <br>• Prepare underwriting reports and maintain organized documentation. <br>• Support audit requirements and departmental reporting. <br> <br>Qualifications: <br>• Bachelor's degree in Nursing or equivalent. <br>• Registered Nurse (RN) is required. <br>• Minimum 1 year of bedside patient care experience in a hospital or healthcare facility (required). <br>• Previous experience in medical insurance, underwriting, or health insurance operations is a strong advantage. <br>• Strong knowledge of medical terminology, diagnoses, and treatment procedures. <br>• Ability to interpret medical reports and clinical documentation. <br>• Proficiency in Microsoft Office (Word, Excel, Outlook). <br>• Experience using insurance or healthcare management systems is an advantage. <br>• Fluency in Arabic and English is required; French is a plus

<p><br></p><p><b>Main responsibilities</b></p><p>1. Regional MEAL systems and portfolio oversight</p><ul><li>Develop and maintain a proportionate regional MEAL framework and workplan covering Lebanon, Syria and Iraq, aligned with country strategies, project commitments, organisational priorities and partner capacities.</li><li>Establish and maintain a consolidated portfolio-monitoring system linking projects MINE-MEAL tools, grants, partners, locations, activities, indicators, targets, results, reporting deadlines and supporting evidence.</li><li>Build practical dashboards and portfolio-review products that provide management with a clear macro view of progress, delivery trends, geographic and population coverage, grant performance, implementation bottlenecks and emerging risks.</li><li>Maintain a master indicator matrix and indicator reference sheets, harmonising definitions, calculations, disaggregation and evidence requirements wherever possible while preserving donor-specific and national requirements.</li><li>Identify and resolve inconsistencies between project tools and reports, including duplicate counting, incompatible indicator definitions, missing disaggregation, unsupported results and divergence between narrative and quantitative reporting.</li><li>Facilitate regular project, country and regional performance reviews and maintain an action tracker so that findings lead to documented management decisions and follow-up.</li></ul><p>2. Project and grant monitoring, reporting and data quality</p><ul><li>Support Country and Project Coordinators to develop and update theories of change, logical frameworks, monitoring plans, indicator performance tracking tables, data-flow maps, data-collection plans, reporting calendars and MEAL budgets.</li><li>Review routine project and partner submissions for completeness, internal consistency, plausibility, required disaggregation and traceability to source documentation before consolidation into HAMAP and donor reporting.</li><li>Liaise closely with the Regional HMA Technical Advisor and relevant Project Coordinators on partner reporting. The Regional MEAL Officer will verify data structure, evidence, calculations and reporting consistency, while technical validation of HMA methodologies and operational outputs remains with the appropriate technical function.</li><li>Plan and conduct proportionate data-quality assessments, monitoring visits, remote verifications and evidence-file reviews, and support teams and partners to implement corrective actions.</li><li>Develop and maintain auditable project evidence systems, including clear filing conventions, source-document registers, version control, validation status and links between reported results and supporting documentation.</li><li>Support the design and implementation of baselines, endlines, KAP studies, post-activity monitoring, training assessments, outcome monitoring and other internal or external data-collection exercises.</li><li>Promote timely reporting and early escalation of data limitations, underperformance, access constraints or methodological weaknesses rather than retrospective correction at donor-reporting stage.</li></ul><p>3. Local partner support and localisation</p><ul><li>Assess MEAL and information-management capacities jointly with local partners, recognising existing systems and priorities rather than assuming that HAMAP tools should automatically replace them.</li><li>Co-develop practical, time-bound capacity-strengthening plans for partner MEAL, reporting, data management, accountability and learning, with clear responsibilities and indicators of institutional progress.</li><li>Provide coaching, on-the-job accompaniment and training to partner programme, operations, MEAL and information-management staff on indicators, data collection, analysis, evidence management, reporting and learning.</li><li>Help partners adapt donor and HAMAP requirements into manageable internal workflows, with clear roles from field data collection through validation, analysis, approval and submission.</li><li>Support partner ownership of analysis and reporting by involving partner teams in data-review meetings, interpretation of findings, preparation of reports, presentation of results and definition of corrective measures.</li><li>Avoid unnecessary parallel systems and promote interoperability between partner databases, HAMAP portfolio tools, donor reporting formats and national mine-action information requirements where relevant.</li><li>Document the evolution of partner MEAL capacity and identify where additional organisational, technical or resourcing support is needed for sustainable localisation.</li></ul><p>4. HMA information management and analytical products</p><ul><li>Support coherent data architecture for HAMAP-supported HMA activities, including land release, survey, clearance, EORE/CPP, training, capacity strengthening and related community-level outcomes, while respecting national standards and authority reporting arrangements.</li><li>Work with technical colleagues and partners to ensure that data-collection forms, databases, maps, dashboards, task or activity records and narrative reports use consistent definitions and can be reconciled.</li><li>Develop or improve digital data-collection and reporting tools using appropriate platforms such as KoboToolbox, ODK, Survey123, Excel or comparable systems, taking account of connectivity, language, user capacity and data-protection constraints.</li><li>Apply routine data-cleaning, deduplication, validation, geospatial and logical checks, and maintain controlled datasets with clear ownership, backup and access arrangements.</li><li>Produce maps, dashboards, analytical briefs and visualisations that support operational planning, programme management, donor communication and strategic decision-making.</li><li>Support IMSMA-compatible or national-authority-compatible reporting where applicable, in coordination with the Regional HMA Technical Advisor and designated country or partner information-management focal points.</li><li>Strengthen staff and partner ability to interpret HMA data, not only enter it, including analysis of reach, relevance, efficiency, quality, outcome trends and gaps in coverage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in monitoring and evaluation, statistics, economics, social sciences, development studies, public policy, information management, data science, GIS or another relevant field. A relevant Master s degree is desirable.</li><li>At least four years of relevant professional experience with a Bachelor s degree, or two years with a relevant Master s degree, in MEAL, monitoring and evaluation, information management, programme quality or a closely related function.</li><li>Demonstrated experience designing and using logical frameworks, indicator reference sheets, monitoring plans, data-collection tools, databases, dashboards and reporting systems.</li><li>Experience supporting humanitarian or development programmes funded through multiple grants and reporting cycles.</li><li>Experience working with local or national partner organisations through accompaniment, capacity assessment, coaching and jointly owned systems development.</li><li>Experience conducting data-quality reviews, field monitoring, assessments, quantitative and qualitative analysis, learning exercises or evaluations.</li><li>Experience in a multi-country, regional or geographically dispersed role is desirable.</li><li>Professional experience in humanitarian mine action is highly desirable but not mandatory.</li><li>Experience with HMA information management, IMSMA-compatible reporting, GIS, spatial data, KoboToolbox/ODK, Survey123, Power BI or comparable platforms is highly desirable.</li><li>Familiarity with IMAS/NMAS, land-release and EORE/CPP data structures, national mine-action authority reporting, or comparable regulated operational data systems is an advantage.</li><li>Experience in Lebanon, Syria, Iraq or comparable Middle Eastern humanitarian contexts is an advantage.</li><li>Experience contributing to donor proposals and reports for institutional donors is desirable.</li><li>Advanced command of Microsoft Excel, including structured datasets, formulas, pivot tables, validation controls and clear analytical outputs.</li><li>Strong quantitative and qualitative analytical skills, with the ability to move between detailed data verification and portfolio-level interpretation.</li><li>Ability to design proportionate systems that are useful to programme teams and partners, not only compliant on paper.</li><li>Ability to translate donor, organisational and technical requirements into clear tools, workflows, roles and deadlines.</li><li>Strong facilitation, coaching and training skills, including the ability to support colleagues with different levels of MEAL and digital literacy.</li><li>Strong written communication and reporting skills, with the ability to present complex evidence in concise narrative, tabular, visual and dashboard formats.</li><li>Sound understanding of accountability to affected populations, participation, safeguarding, data protection and responsible data management.</li><li>Strong organisational skills and ability to manage several projects, grants, reporting calendars and follow-up processes simultaneously.</li><li>Diplomacy and constructive challenge: ability to identify weaknesses clearly while maintaining trust with partner and internal teams.</li><li>Ability to work independently, travel regularly, and provide effective remote support in access-constrained environments.</li><li>English: fluent written and spoken, mandatory.</li><li>Arabic: working proficiency strongly preferred.</li><li>French: working level desirable.</li></ul>

A hotel in Tabarja is looking for a professional Front Office Agent to join our team. <br>-Previous experience in Front Office or Guest Services is preferred. <br>-English is required <br>-Ability to work flexible shifts. <br>Send your CV via WhatsApp: 03973335 Please mention "Grace Antoun" as your reference when applying

<p><strong>Job Purpose </strong></p>   <p>The Field Sales Executive for Roadfreight is responsible for generating Revenue, Volume and GP by promoting and selling mainly for Roadfreight services to customers. This role requires extensive knowledge of Roadfreight logistics, excellent communication and negotiation skills, and the ability to build and maintain strong customer relationships.  </p>   <p><strong>Key Tasks</strong></p>   <ul> <li>Prospecting and Lead Generation: Identify potential customers and leads through market research, cold calling, networking, and other means to expand the customer base through pipeline development.</li> <li>Customer Relationship Management: Build and maintain strong and long term relationships with potential customers to understand their needs.</li> <li>Quoting: Prepare and present rates based on the customer's requirements by using default system.</li> <li>Contract Negotiation: Negotiate terms and conditions for tenders and RFQ’s, including rates and service levels</li> <li>Market Analysis: Stay updated on industry trends, competitive pricing, and market conditions to adjust sales strategies and maintain a competitive edge.</li> <li>Sales Targets: Meet or exceed sales targets set by the company to contribute to its growth and profitability.</li> <li>CRM usage and Reporting: Maintain detailed records of customer interactions, sales activities, and contracts in the CRM. Generate reports to management on sales progress.</li> <li>Collaboration: Work closely with the pricing and operations team to meet the customer's expectations.</li> </ul>   <p><strong>Knowledge, Skills and Experience: </strong></p>   <ul> <li>University degree in Business, Logistics, or a related field</li> <li>Min 5 years of Sales experience in the logistics industry, Roadfreight dedicated sales is prefered.</li> <li>Strong knowledge of Roadfreight services</li> <li>Excellent communication, negotiation, and presentation skills</li> <li>Good command in English and Turkish (written&spoken)</li> <li>Proficiency in using sales and customer relationship management (CRM) software</li> <li>Strong problem-solving skills, self-motivated and teamwork oriented</li> <li>Knowledge of international Roadfreight regulations is a plus</li> <li>Residence in Bursa</li> <li>B class driving licence holder with no travel restrictions</li> <li>No military obligation for male candidates</li> </ul><div><font color="#ffffff">#LI-TUR</font></div>

<p>BIT Corp. is Hiring: Office Administrator!</p><p>&nbsp;</p><p>We're looking for an Office Administrator to join our team On-Site in Jdeideh, Lebanon.</p><p>&nbsp;</p><p>⏰ Working Schedule</p><p>• PM SHIFT: 7:00 PM - 3:00 AM</p><p>&nbsp;</p><p>✅ Requirements</p><p>• Bachelor's degree (Business Management, Business Computing, Marketing, HR, or IT).</p><p>• 2+ years experience in a relevant field.</p><p>• Proficiency in MS Office.</p><p>• Strong analytical and problem-solving skills.</p><p>&nbsp;</p><p>&nbsp;Responsibilities</p><p>• Create, update, and ensure accuracy of collected records.</p><p>• Daily follow-up on cases, contact customers via email, and update the CRM database.</p><p>• Manage data and enter record information.</p><p>&nbsp;</p>

<p><strong>Job Purpose</strong><br>To provide administrative and operational support to the Human Resources department by assisting with recruitment, employee records, onboarding, training coordination, and general HR administration while ensuring compliance with company policies and applicable labour regulations.</p><p><strong>Key Responsibilities</strong><br>Assist with recruitment activities, including scheduling interviews and communicating with candidates.<br>Support new employee onboarding and induction processes.<br>Maintain accurate employee records and HR documentation.<br>Assist with attendance, leave, and personnel file administration.<br>Prepare HR letters, contracts, and other employment documents.<br>Coordinate employee training sessions and maintain training records.<br>Support payroll by collecting and verifying employee information.<br>Respond to routine employee HR enquiries.<br>Ensure confidentiality of employee information at all times.<br>Perform general administrative duties and provide support to the HR team as required.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><br>Bachelor's degree in Human Resources, Business Administration, or a related field.<br>1-3 years previous HR experience.<br><br><b>Skills &amp; Competencies</b><br>Basic understanding of HR principles and employment practices.<br>Good organizational and time management skills.<br>Strong verbal and written communication skills (English in addition to Arabic).<br>Proficiency in Microsoft Office (Word, Excel, Outlook).<br>High level of accuracy and attention to detail.<br>Ability to maintain confidentiality and work effectively within a team.

A leading jewelry brand in Lebanon is seeking Sales Associate for its jewelry store in ABC Achrafieh. <br> <br>Job Role: <br>• Greet customers as they arrive at the store / counter and ask them how they would like to be assisted <br>• Listen to customers’ requirements closely and provide them with information on available pieces and sets. <br>• Show customers their desired pieces and provide information such as setting types, stones and cuts. <br>• Provide customers with information on prices and any associated discounts or deals. <br>• Assist customers in making decisions to buy jewelry pieces or sets and suggest alternatives. <br>• Lead customers through the buying process by boxing, wrapping and bagging their purchases <br>• Provide pricing information according to weight (in cases of gold jewelry) and processing cash and credit card transactions. <br>• Educate customers about warrantees and guarantees of sold pieces and ensure that all documentation is included with the bagged product <br>• Arrange window displays on a regular basis and ensure that all displays are properly locked and secured <br>• Ascertain that all pieces of jewelry are locked up in assigned storage palaces at the end of the day <br>• Send out thank you notes to customers and keep them in the loop regarding new arrivals <br> <br>Requirements: <br>- Bachelor graduate or equivalent preferred <br>- AVAILABLE TO WORK VARIED SHIFTS, INCLUDING WEEKENDS AND HOLIDAYS

<p>The Research Assistant will support the collection, organization, validation, and preliminary analysis of quantitative and qualitative information required for projects related to Public Administration and Institutional Reform, Governance, Accountability and Innovation and Local Governance work of the Public Governance and Institutional Transformation Section. The assignment will contribute to the timely preparation of accurate research materials, databases, background notes, presentations, and other project outputs.</p><p>Public governance systems in the Arab region are undergoing significant transformation in response to overlapping economic, social, environmental, and geopolitical challenges, including fiscal pressures, climate risks, rapid digitalization, conflict, and declining public trust. These evolving challenges demand not only public sector reform but also systemic innovation to strengthen service delivery, accountability, resilience, and institutional effectiveness. Today, governments are increasingly required to modernize public administration through digital transformation, artificial intelligence, transparency and accountability, inclusive and participatory governance, and resilience-building. They must also align reforms with the 2030 Agenda, integrate behavioural insights into policymaking, and strengthen strategic foresight and anticipatory governance to address emerging challenges. In this context, the role of the United Nations Economic and Social Commission for Western Asia is central in supporting Member States to modernize public institutions, promote regional knowledge exchange, and advance innovative governance frameworks tailored to the Arab region. This work requires the collection, review, and organization of information from national, regional, and international sources, as well as the preparation of background materials, country information, presentations, tables, and other project outputs. ESCWA therefore seeks to engage an entry-level Research Assistant to provide research, data-collection, documentation, and organizational support to activities related to Public Administration and Institutional Reform, Governance, Accountability and Innovation, Local Governance, and the wider work of the section.</p><p>The Research Assistant is expected to perform, under the supervision of the Chief of the Governance Section, the following tasks:</p><ul><li>Research, extract, consolidate, and organize quantitative and qualitative information from relevant national, regional, and international sources using appropriate research tools and software.</li><li>Assist in collecting, reviewing and validating collected data and information for accuracy, completeness, clarity, and consistency, and flag any discrepancies for follow-up by the project team.</li><li>Maintain and update relevant computerized databases, research files, and reference materials to ensure data integrity, accessibility, and proper documentation.</li><li>Prepare reports, presentations, tables, graphs, charts, and other visual materials to present research findings and provide clear information to the Project coordinator and project team.</li><li>Gather and summarize information from national databases, official websites, libraries, online platforms, ESCWA repositories, and other reliable sources to support ongoing research and project activities.</li><li>Prepare abstracts, summary briefs, background notes, bibliographic descriptions, country information, and supporting materials for inclusion in ESCWA documents, reports, presentations, and publications.</li><li>Contribute to the preparation of research and analytical materials related to Public Administration and Institutional Reform, Governance, Accountability and Innovation, Local Governance and other projects undertaken by the Public Governance and Institutional Transformation Section.</li><li>Support the preparation and organization of the remianing Forums and the meetings, including background research, participant materials, meeting documentation, and summaries of discussions.</li><li>Coordinate with team members and relevant counterparts, support internal meetings and consultations by preparing materials and taking notes, and perform other related tasks required for the timely implementation of assigned projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A first level degree in Political science, or a related area is required.</li><li>All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>No prior work experience is required for this assignment.</li><li>Data collection and analysis skills are required.</li><li>Skills in data collection, research, or related assignments is desirable.</li><li>Fluency in English and Arabic language is required.</li></ul>

Location: Centro Mall Branch - Jnah <br> <br>Dabketna is looking for an energetic, friendly, and customer-oriented team member to join our growing family. <br> <br>Responsibilities: <br>• Welcome and assist customers professionally <br>• Handle customer inquiries and provide product information <br>• Support sales activities and help achieve sales targets <br>• Process orders and payments <br>• Maintain store presentation and organization <br>• Handle phone calls and customer follow-ups

Job Summary <br> <br>The Dietitian / R&D Nutrition Specialist is responsible for developing, calculating, reviewing, and validating the nutritional composition of the company's food products. The role ensures that all nutritional facts panels, ingredient declarations, and nutrition-related claims comply with applicable local and international food labeling regulations. The position works closely with the R&D, Quality Assurance, Production, Procurement, and Marketing teams to support new product development and maintain accurate nutritional information. <br> <br>Key Responsibilities <br>Nutrition Analysis & Labeling <br>Calculate and verify the nutritional values of all food products using approved nutritional databases or laboratory analysis. <br>Prepare and maintain Nutrition Facts Panels for product labels. <br>Review recipes and formulations to ensure the accuracy of nutritional information. <br>Update nutritional values whenever recipes or ingredients change. <br>Verify ingredient lists, allergen declarations, and nutrition claims. <br>Research & Product Development <br>Participate in the development and reformulation of new and existing products. <br>Recommend healthier ingredient alternatives while maintaining product quality and functionality. <br>Support innovation projects by evaluating the nutritional impact of product formulations. <br>Conduct nutritional assessments of new ingredients and raw materials. <br>Regulatory Compliance <br>Ensure compliance with local and international food labeling regulations. <br>Monitor changes in food legislation related to nutrition labeling and health claims. <br>Assist in preparing documentation required for product registration and regulatory approvals. <br>Maintain accurate records of nutritional calculations, supporting documents, and product specifications. <br>Quality & Continuous Improvement <br>Coordinate laboratory nutritional testing when required. <br>Validate laboratory reports against calculated nutritional values. <br>Investigate discrepancies in nutritional data and recommend corrective actions. <br>Participate in internal and external audits related to food labeling and nutritional compliance. <br>Cross-Functional Collaboration <br>Work closely with Marketing to ensure all nutrition-related promotional materials are accurate and compliant. <br>Support Procurement by evaluating the nutritional impact of alternative raw materials. <br>Provide nutritional guidance to Sales and Customer Service when required. <br>Train internal teams on nutrition labeling requirements and food regulations. <br>Qualifications <br>Bachelor's degree in Nutrition, Dietetics, Food Science, Food Technology, or a related field. <br>Registered Dietitian (where applicable) is an advantage. <br>2–5 years of experience in food manufacturing, FMCG, or food product development. <br>Experience with nutrition analysis software and food composition databases is preferred. <br>Knowledge of food labeling regulations and nutritional claims. <br>Skills & Competencies <br>Strong analytical and mathematical skills. <br>Knowledge of food composition and nutrition principles. <br>Understanding of food manufacturing processes. <br>Excellent attention to detail and accuracy. <br>Strong organizational and documentation skills. <br>Ability to interpret food regulations and standards. <br>Effective communication and teamwork skills. <br>Proficiency in Microsoft Office, particularly Excel. <br>Key Performance Indicators (KPIs) <br>Accuracy of nutritional facts and product labeling. <br>Compliance with food labeling regulations. <br>Timely completion of nutritional analyses for new products. <br>Number of labeling errors or regulatory non-conformities. <br>Timely updates following recipe or formulation changes. <br>Successful completion of regulatory and quality audits

JOB TITLE: <br>Electromechanical Technician Supervisor <br>Job Summary: <br>The Electromechanical Technician Supervisor is responsible for overseeing the daily operations of the electromechanical maintenance and repair team, ensuring that electromechanical systems and equipment are installed, maintained, and repaired according to safety and performance standards. This role involves supervising a team of electromechanical technicians, coordinating work schedules, providing technical support, and ensuring compliance with safety, quality, and regulatory requirements. The Supervisor will also be involved in troubleshooting, managing preventive maintenance programs, and optimizing the performance of electromechanical systems. <br>Key Responsibilities: <br>1. Team Supervision and Leadership: <br>o Supervise and coordinate the activities of a team of electromechanical technicians, ensuring that work is completed efficiently and according to established standards. <br>o Assign tasks to team members based on skill sets, project requirements, and deadlines, ensuring a balanced workload. <br>o Provide on-the-job training, guidance, and mentorship to junior and mid-level technicians to improve their technical skills and performance. <br>o Conduct team meetings to review daily or weekly goals, safety protocols, and any challenges or issues that need to be addressed. <br>o Foster a collaborative, productive, and safety-conscious team environment, ensuring high levels of performance and morale. <br>2. Maintenance and Troubleshooting: <br>o Oversee the preventive maintenance, troubleshooting, and repair of electromechanical systems, including motors, actuators, electrical circuits, controllers, and sensors. <br>o Ensure that repairs are completed efficiently, minimizing system downtime and optimizing the lifespan of electromechanical equipment. <br>o Assist in diagnosing and resolving complex electromechanical issues, using advanced diagnostic tools (e.g., oscilloscopes, multimeters, and PLC software). <br>o Ensure that the team follows best practices and proper techniques in troubleshooting and repairs, improving overall system reliability and performance. <br>3. Preventive Maintenance Program: <br>o Manage and ensure the execution of a preventive maintenance program to reduce unplanned downtime and extend the life of electromechanical equipment. <br>o Schedule regular inspections, cleaning, calibration, and other maintenance tasks based on equipment usage and manufacturer recommendations. <br>o Monitor system performance and identify potential issues before they lead to system failures, ensuring timely intervention. <br>o Maintain a log of completed maintenance tasks and track any recurring issues to identify areas for improvement. <br>4. Safety and Compliance: <br>o Ensure compliance with safety standards and protocols in all aspects of electromechanical work, including the safe handling of electrical systems and mechanical components. <br>o Conduct safety audits, ensure the correct use of personal protective equipment (PPE), and oversee adherence to lock-out/tag-out procedures during maintenance tasks. <br>o Review and enforce safety procedures for working with electromechanical equipment, ensuring that all technicians follow proper safety protocols. <br>o Ensure that all work complies with industry standards, company policies, and regulatory requirements (e.g., OSHA, IEC, NEC). <br>5. Work Coordination and Scheduling: <br>o Coordinate daily work schedules, ensuring that all tasks are completed on time and according to priority. <br>o Assign tasks based on skill levels, team availability, and project requirements, ensuring that resources are allocated effectively. <br>o Review and monitor the progress of ongoing work, making adjustments to schedules and priorities as necessary. <br>o Ensure that work orders, repair logs, and maintenance schedules are accurately tracked and up-to-date. <br>6. Documentation and Reporting: <br>o Ensure that all maintenance and repair activities are properly documented, including work orders, inspection reports, and test results. <br>o Prepare and maintain accurate records of equipment performance, maintenance activities, repairs, and parts usage. <br>o Generate reports on system performance, maintenance activities, and any technical issues encountered, providing updates to senior management or engineering teams. <br>o Track and manage spare parts inventory to ensure that the team has the necessary materials to complete repairs and maintenance tasks. <br>7. Process Improvement and Efficiency: <br>o Identify opportunities for improving maintenance processes, enhancing system performance, and reducing equipment failure rates. <br>o Work with the engineering and management teams to implement process improvements, update procedures, and optimize the use of resources. <br>o Promote the adoption of new tools, technologies, and best practices that can improve team efficiency and the quality of work. <br>8. Collaboration with Other Departments: <br>o Collaborate with other departments such as engineering, production

JOB TITLE: <br>Electromechanical Technician Supervisor <br>Job Summary: <br>The Electromechanical Technician Supervisor is responsible for overseeing the daily operations of the electromechanical maintenance and repair team, ensuring that electromechanical systems and equipment are installed, maintained, and repaired according to safety and performance standards. This role involves supervising a team of electromechanical technicians, coordinating work schedules, providing technical support, and ensuring compliance with safety, quality, and regulatory requirements. The Supervisor will also be involved in troubleshooting, managing preventive maintenance programs, and optimizing the performance of electromechanical systems. <br>Key Responsibilities: <br>1. Team Supervision and Leadership: <br>o Supervise and coordinate the activities of a team of electromechanical technicians, ensuring that work is completed efficiently and according to established standards. <br>o Assign tasks to team members based on skill sets, project requirements, and deadlines, ensuring a balanced workload. <br>o Provide on-the-job training, guidance, and mentorship to junior and mid-level technicians to improve their technical skills and performance. <br>o Conduct team meetings to review daily or weekly goals, safety protocols, and any challenges or issues that need to be addressed. <br>o Foster a collaborative, productive, and safety-conscious team environment, ensuring high levels of performance and morale. <br>2. Maintenance and Troubleshooting: <br>o Oversee the preventive maintenance, troubleshooting, and repair of electromechanical systems, including motors, actuators, electrical circuits, controllers, and sensors. <br>o Ensure that repairs are completed efficiently, minimizing system downtime and optimizing the lifespan of electromechanical equipment. <br>o Assist in diagnosing and resolving complex electromechanical issues, using advanced diagnostic tools (e.g., oscilloscopes, multimeters, and PLC software). <br>o Ensure that the team follows best practices and proper techniques in troubleshooting and repairs, improving overall system reliability and performance. <br>3. Preventive Maintenance Program: <br>o Manage and ensure the execution of a preventive maintenance program to reduce unplanned downtime and extend the life of electromechanical equipment. <br>o Schedule regular inspections, cleaning, calibration, and other maintenance tasks based on equipment usage and manufacturer recommendations. <br>o Monitor system performance and identify potential issues before they lead to system failures, ensuring timely intervention. <br>o Maintain a log of completed maintenance tasks and track any recurring issues to identify areas for improvement. <br>4. Safety and Compliance: <br>o Ensure compliance with safety standards and protocols in all aspects of electromechanical work, including the safe handling of electrical systems and mechanical components. <br>o Conduct safety audits, ensure the correct use of personal protective equipment (PPE), and oversee adherence to lock-out/tag-out procedures during maintenance tasks. <br>o Review and enforce safety procedures for working with electromechanical equipment, ensuring that all technicians follow proper safety protocols. <br>o Ensure that all work complies with industry standards, company policies, and regulatory requirements (e.g., OSHA, IEC, NEC). <br>5. Work Coordination and Scheduling: <br>o Coordinate daily work schedules, ensuring that all tasks are completed on time and according to priority. <br>o Assign tasks based on skill levels, team availability, and project requirements, ensuring that resources are allocated effectively. <br>o Review and monitor the progress of ongoing work, making adjustments to schedules and priorities as necessary. <br>o Ensure that work orders, repair logs, and maintenance schedules are accurately tracked and up-to-date. <br>6. Documentation and Reporting: <br>o Ensure that all maintenance and repair activities are properly documented, including work orders, inspection reports, and test results. <br>o Prepare and maintain accurate records of equipment performance, maintenance activities, repairs, and parts usage. <br>o Generate reports on system performance, maintenance activities, and any technical issues encountered, providing updates to senior management or engineering teams. <br>o Track and manage spare parts inventory to ensure that the team has the necessary materials to complete repairs and maintenance tasks. <br>7. Process Improvement and Efficiency: <br>o Identify opportunities for improving maintenance processes, enhancing system performance, and reducing equipment failure rates. <br>o Work with the engineering and management teams to implement process improvements, update procedures, and optimize the use of resources. <br>o Promote the adoption of new tools, technologies, and best practices that can improve team efficiency and the quality of work. <br>8. Collaboration with Other Departments: <br>o Collaborate with other departments such as engineering, production

<p>We are seeking a professional and friendly Telephone Operator to join our team . As the primary point of contact for our Hotel, you will play a crucial role in delivering exceptional customer service through efficient telephone communication. Handle incoming and outgoing calls promptly and professionally Provide accurate information about our services and facilities to callers Assist customers with inquiries and route calls to appropriate departments Maintain detailed and organized call logs Coordinate messages and information between different departments Operate switchboard and other communication systems efficiently Respond to emergency situations calmly and follow established protocols Collaborate with team members to ensure seamless communication within the organization Stay updated on company policies, procedures, and local information to assist callers effectively Maintain a friendly and professional demeanor at all times, representing our organization's values</p><p><strong>Desired Candidate Profile</strong></p><p>Prior experience in a customer service role, preferably in a hospitality setting Strong knowledge of proper telephone etiquette and effective communication techniques Basic computer skills to navigate organizational systems and record information efficiently Ability to remain calm and composed in high-pressure situations Exceptional multitasking abilities to manage multiple calls and requests simultaneously Detail-oriented approach to ensure accuracy in message taking and information relay Flexible attitude and willingness to work various shifts as required Strong organizational skills to manage call logs and maintain efficient communication flow</p>

A leading jewelry brand in Lebanon is seeking Sales Associate for its jewelry store in Zouk Mikael, Keserwan. <br> <br>Job Role: <br>• Greet customers as they arrive at the store / counter and ask them how they would like to be assisted <br>• Listen to customers’ requirements closely and provide them with information on available pieces and sets. <br>• Show customers their desired pieces and provide information such as setting types, stones and cuts. <br>• Provide customers with information on prices and any associated discounts or deals. <br>• Assist customers in making decisions to buy jewelry pieces or sets and suggest alternatives. <br>• Lead customers through the buying process by boxing, wrapping and bagging their purchases <br>• Provide pricing information according to weight (in cases of gold jewelry) and processing cash and credit card transactions. <br>• Educate customers about warrantees and guarantees of sold pieces and ensure that all documentation is included with the bagged product <br>• Arrange window displays on a regular basis and ensure that all displays are properly locked and secured <br>• Ascertain that all pieces of jewelry are locked up in assigned storage palaces at the end of the day <br>• Send out thank you notes to customers and keep them in the loop regarding new arrivals <br> <br>Requirements: <br>- Bachelor graduate or equivalent preferred <br>- AVAILABLE TO WORK VARIED SHIFTS, INCLUDING WEEKENDS AND HOLIDAYS