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Responsible for developing and coordinating architectural designs from concept through execution drawings, ensuring technical feasibility, compliance with project specifications, and alignment with client requirements, while supporting the successful delivery of construction projects.
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<br>KEY RESPONSIBILITIES:
<br> Design Development & Technical Oversight
<br>- Develop architectural concepts, 2D and 3D design proposals.
<br>- Translate client requirements into functional, sustainable, and aesthetically sound designs.
<br>- Prepare projects from preliminary studies through detailed execution drawings.
<br>- Compile project specifications and define required materials.
<br>- Modify plans and elevations as required by site or client changes.
<br>- Cross-Disciplinary Coordination
<br>- Coordinate with MEP and Structural teams for composite drawings.
<br>- Review execution drawings to ensure technical feasibility.
<br>- Support coordination between design and construction teams.
<br>- Participate in resolving design conflicts and technical issues.
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<br>Quality & Compliance
<br>- Ensure designs comply with project specifications and applicable standards.
<br>- Complete quality assurance documentation under manager supervision.
<br>- Follow ISO 9001 and company quality procedures.
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<br>Innovation & Continuous Improvement
<br>- Propose innovative architectural solutions to complex design challenges.
<br>- Stay updated on architectural trends and construction advancements.
<br>- Contribute to improving design processes and documentation standards.
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<br>Reporting & Accountability
<br>- Report progress and technical issues to the Design & Drawing Office Manager.
<br>- Submit completed drawings and revisions for approval.
<br>- Perform other duties as assigned by the manager.
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<br>Requirements
<br>- Bachelor’s degree in Architecture.
<br>- Minimum 3 years of experience in architectural design.
<br>- Strong proficiency in AutoCAD 2D & 3D.
<br>- Strong proficiency in Autodesk REVIT.
<br>- Good knowledge of Illustrator and Photoshop.
<br>- Experience with LUMION, SketchUp and 3D Max (V-Ray is an advantage)
Responsible for developing and coordinating architectural designs from concept through execution drawings, ensuring technical feasibility, compliance with project specifications, and alignment with client requirements, while supporting the successful delivery of construction projects.
<br>
<br>KEY RESPONSIBILITIES:
<br> Design Development & Technical Oversight
<br>- Develop architectural concepts, 2D and 3D design proposals.
<br>- Translate client requirements into functional, sustainable, and aesthetically sound designs.
<br>- Prepare projects from preliminary studies through detailed execution drawings.
<br>- Compile project specifications and define required materials.
<br>- Modify plans and elevations as required by site or client changes.
<br>- Cross-Disciplinary Coordination
<br>- Coordinate with MEP and Structural teams for composite drawings.
<br>- Review execution drawings to ensure technical feasibility.
<br>- Support coordination between design and construction teams.
<br>- Participate in resolving design conflicts and technical issues.
<br>
<br>Quality & Compliance
<br>- Ensure designs comply with project specifications and applicable standards.
<br>- Complete quality assurance documentation under manager supervision.
<br>- Follow ISO 9001 and company quality procedures.
<br>
<br>Innovation & Continuous Improvement
<br>- Propose innovative architectural solutions to complex design challenges.
<br>- Stay updated on architectural trends and construction advancements.
<br>- Contribute to improving design processes and documentation standards.
<br>
<br>Reporting & Accountability
<br>- Report progress and technical issues to the Design & Drawing Office Manager.
<br>- Submit completed drawings and revisions for approval.
<br>- Perform other duties as assigned by the manager.
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<br>Requirements
<br>- Bachelor’s degree in Architecture.
<br>- Minimum 3 years of experience in architectural design.
<br>- Strong proficiency in AutoCAD 2D & 3D.
<br>- Strong proficiency in Autodesk REVIT.
<br>- Good knowledge of Illustrator and Photoshop.
<br>- Experience with LUMION, SketchUp and 3D Max (V-Ray is an advantage)
Minimum 3–5 years of experience in a hostess or guest relations role within a full-service restaurant.
<br>At least 1–2 years of supervisory experience leading a hostess or reception team.
<br>Experience in upscale, premium casual, or fine dining restaurants is highly preferred.
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<br>Key Responsibilities
<br>Supervise, train, coach, and motivate the hostess team to deliver exceptional guest service and maintain the highest hospitality standards.
<br>Manage the daily reservation system, ensuring accuracy, proper table allocation, and maximum restaurant capacity utilization.
<br>Welcome and escort guests in a professional, courteous, and friendly manner, ensuring an outstanding first impression.
<br>Coordinate table assignments and seating arrangements to optimize guest flow while balancing server sections fairly.
<br>Monitor reservation schedules, waiting lists, walk-in guests, VIP bookings, and special requests to ensure efficient service.
<br>Handle guest inquiries, complaints, and special requests professionally, escalating complex issues to the Restaurant Manager when necessary.
<br>Maintain accurate guest profiles, preferences, and reservation history to enhance guest recognition and personalized service.
<br>Coordinate closely with the Restaurant Manager, Floor Supervisors, Kitchen, Bar, and Service teams regarding table availability and service timing.
<br>Ensure the reception area, entrance, waiting area, and hostess station remain clean, organized, and professionally presented at all times.
<br>Monitor restaurant occupancy levels and communicate expected waiting times accurately to guests.
<br>Prepare daily reservation reports and provide management with updates on occupancy, no-shows, cancellations, and guest trends.
<br>Ensure all reservation channels (telephone, website, social media, email, and reservation platforms) are monitored and responded to promptly.
<br>Assist in planning seating arrangements for private events, large groups, and special occasions.
<br>Monitor hostess attendance, grooming, punctuality, and adherence to company policies and service standards.
<br>Participate in recruitment, onboarding, training, scheduling, and performance evaluations of the hostess team.
<br>Promote a positive, professional, and guest-focused culture within the Front of House team.
<br>Ensure compliance with all company policies, health and safety regulations, and operational procedures.
<br>Support the Restaurant Manager with administrative duties and operational projects as required
• Covers any gap of a staff shortage during emergency vacations and unexpected leaves or absence.
<br>• Follows his Line Manager instructions and works on implementation.
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<br>• Follows up and monitors commitment in all checklists and log sheets.
<br>• Trains and coaches all new hired employees in his department to meet job requirements and supervises their performance with the coordination of his Line Manager.
<br>• Punches all orders on the system and makes sure accurate order is tracked.
<br>• Collects paid bills and makes sure accurate changes.
<br>• Makes sure availability of needed cash flow and enough coins.
<br>• Makes sure serving FIFO guests and respects sequence of orders on hand.
<br>• Suggests selling and makes sure promoting all menu items.
<br>• Reports regularly with maintenance matters to his Line Manager.
<br>• Performs the Section Checklist in order to determine deviations and to set corrective actions with the communication of his Line Manager.
<br>• Assists in handling the daily inventory items as well as the monthly.
<br>• Handles in the opening & closing of the section as assigned.
<br>• Fills up the section with needed items as requested.
<br>• Works on a proper display of the section and makes sure availability of the Must Have Items.
<br>• Complies with the company’s policies and procedures.
<br>• Complies in personal hygiene and grooming standards.
<br>• Complies in general cleanliness of the sections.
<br>• Makes sure that all customers are well served
Summary of responsibilities:
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<br>A Sales associate is responsible for providing outstanding customer service while working towards achieving individual and store targets.
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<br>Duties and Responsibilities:
<br>• Ensure high customer service by greeting, assisting, and applying the company’s standards.
<br>• Increase the store’s sales by suggesting alternatives, following up on customers’ requests, and performing up-selling and cross-selling techniques.
<br>• Maintain solid product knowledge and follow the latest trends to provide confident and relevant customer advice.
<br>• Communicate to the customers the information on special offers/Sales promotion events.
<br>• Handle customers’ complaints professionally and escalate any service issues to the store manager/Assistant Store Manager for suitable resolution.
<br>• Assist in floor moves, merchandising, display maintenance, floor stocks, and efficient process of items.
<br>• Arrange and replenish the shop shelves regularly and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and store manager’s guidelines.
<br>• Participate in year-end inventory and cycle counts.
<br>• Handle cash register operations and complete sales transactions.
<br>• Maintain personal grooming as per the company’s standards to represent a positive image.
<br>• Adhere to all company policies and procedures.
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<br>Full time Schedule (9 hours/day - 6days/week)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Supermarket Branch Manager</b><br><br>We are looking for a Supermarket Branch Manager to join our growing team in AMIOUN - North Lebanon.<br><br><br></div></section>
Hallab 1881 is seeking for a Floor Supervisor for its Tripoli Branch.
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<br>We are looking for someone dynamic who will serve as the frontline manager responsible for running shifts, leading front-of-house staff, and ensuring high-quality guest experiences
Greet walk-in customers and handle incoming calls, emails, and all other communication platforms (WhatsApp, Samsung Chat tool,…)
<br>Receiving Items at Service Center, Understand customer issues, and explain service procedures clearly
<br>Issue a service receipt / job order to the customer
<br>Follow-Up & Call Monitoring
<br>Update customers on repair progress
<br>Escalate critical or repeated issues to the Service Supervisor or Manager
<br>Item Handover & Call Closure
<br>Ensure all received and delivered items are properly logged
<br>Coordinate with Technical team, stock department, and Warranty & claims team
<br>Handle customer complaints calmly and professionally
<br>Perform Data entry
<br>Invoicing
<br>Conducting satisfaction phone surveys
<br>· To be successful in most of the tasks listed above in the JD before the end of probation period (at least 80% satisfaction rate from direct manager)
<br>All the training needed will be delivered internally on systems, operation, and procedures
need operation staff
<br>chef kitchen
<br>floor manager
<br>waiter
<br>hostess
<p>Electrical Project Manager</p><p>Africa-based project assignment. The specific project location and mobilization arrangements will be discussed with shortlisted candidates.</p><p>We are seeking an experienced Electrical Project Manager to lead the planning, execution, coordination, and delivery of electrical works for major construction projects in Africa. The successful candidate will manage all electrical project activities from mobilization through testing, commissioning, and handover, while maintaining the required standards for safety, quality, cost, and programme.</p><p>This is a senior site-based role for a practical, commercially aware electrical professional with a strong record of delivering complex building, infrastructure, industrial, or MEP projects in African markets. Proven experience working with multicultural project teams, local subcontractors, consultants, suppliers, and authorities is essential.</p><p>Position Detail</p><p>Requirement</p><p>Job Title</p><p>Electrical Project Manager</p><p>Employment Type</p><p>Full-time, project-based assignment</p><p>Location</p><p>Africa-based project assignment</p><p>Reporting To</p><p>Project Director / Construction Manager</p><p>Discipline</p><p>Electrical / MEP Construction</p><p>Key Responsibilities</p><p>The Electrical Project Manager will take full responsibility for the delivery of electrical works in accordance with the approved scope, technical specifications, drawings, programme, and budget. The role will lead site electrical teams and coordinate closely with the main project team, MEP disciplines, consultants, subcontractors, suppliers, and client representatives.</p><p>Key responsibilities include:</p><ul><li>Plan, organize, and manage all electrical construction activities, including mobilization, work sequencing, resource allocation, installation, testing, commissioning, and handover.</li><li>Review electrical drawings, specifications, BOQs, and project requirements; identify technical discrepancies, coordination issues, and constructability risks before they affect progress.</li><li>Coordinate electrical installations with civil, architectural, mechanical, plumbing, fire and life-safety, ELV, ICT, and specialist systems.</li><li>Develop and monitor detailed electrical work programmes, manpower plans, equipment needs, material schedules, and procurement priorities.</li><li>Lead and supervise engineers, supervisors, foremen, technicians, and electrical subcontractors to achieve planned production and quality targets.</li><li>Manage subcontractor performance, site productivity, work-front availability, and compliance with approved method statements and inspection procedures.</li><li>Review and control electrical material submittals, shop drawings, samples, technical data, testing plans, and commissioning documentation.</li><li>Ensure timely resolution of RFIs, site instructions, design coordination matters, variations, and technical issues.</li><li>Monitor project costs, electrical budgets, quantities, material consumption, productivity, change orders, and potential commercial claims; provide accurate forecasts to project management.</li><li>Enforce health, safety, environmental, and quality requirements throughout the electrical scope of work.</li><li>Coordinate inspections, testing, energization, commissioning, snagging, and final handover with relevant stakeholders.</li><li>Prepare and submit regular progress reports covering completed works, programme status, manpower, procurement, technical issues, risks, and corrective actions.</li><li>Build effective working relationships with consultants, clients, local teams, authorities, vendors, and subcontractors in the project country.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical Engineering or a closely related discipline. Professional registration is an advantage.</li><li>At least 10 years of electrical construction or MEP delivery experience, including a minimum of 5 years in an Electrical Project Manager or senior electrical management role.</li><li>Demonstrated experience delivering electrical works on construction projects in one or more African countries is required.</li><li>Experience on large-scale building, infrastructure, industrial, energy, hospitality, healthcare, commercial, or mixed-use developments is preferred.</li><li>Strong knowledge of LV and MV electrical distribution, lighting, power, earthing, lightning protection, generators, UPS, ATS, ELV systems, testing, commissioning, and handover requirements.</li><li>Ability to manage budgets, cost reports, variations, subcontract packages, procurement planning, and productivity.</li><li>Proficiency in AutoCAD, MS Office, and project-planning or reporting tools. Knowledge of BIM/Revit is an advantage.</li><li>Professional English is essential. French, Arabic, Portuguese, or relevant local-language capability is an advantage.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for reaching set targets and market coverage objectives by leading, coaching and motivating direct reports.</p><p>Responsible for developing strategies to increase market share and contribute to sales growth.</p><p>Perform duties in accordance with Malia Group Policies and Procedures</p><p>On Target Achievement</p><ul><li>Coach and support the team of Medical Representatives to ensure reaching set objectives and targets</li><li>Share regularly with each Medical Representative results vs. target and take needed corrective action</li><li>Perform field visits after collecting accurate reports from subordinates to ensure reaching set objectives and targets</li><li>Perform double visits and gather peer to peer and client feedback for proper evaluation and improvement of the call</li><li>Monitor and follow-up on team reports to ensure that any needed enhancement is put in place to improve product performance</li><li>Collaborate with the Scientific Office Manager to identify weaknesses and implement needed corrective actions</li></ul><p>On Planning</p><ul><li>Set the forecast by product, month, area, sub-area and medical representative, and submit it to Scientific Office Manager for approval</li><li>Share on monthly basis with each team member related target by product and set needed plan and strategy to ensure target achievement</li><li>Set the weekly and monthly call cycle after monitoring the team cycles; ensure accurate reporting and take corrective action when needed</li></ul><p>On Marketing Initiatives</p><ul><li>Set the marketing initiatives according to shared budget by the Marketing team and the Scientific Office Manager, to ensure a successful ROI</li><li>Ensure implementation of budget allocation per medical representative and group of products</li><li>Provide recommendations to Scientific Office Manager and General Manager to minimize cost and increase ROI</li></ul><p>On Market Coverage</p><ul><li>Set an optimized call cycle for each Medical Representative and ensure proper execution</li><li>Increase area sales by conducting regular market visits, looking for new opportunities and tracking competition</li></ul><p>On Customer Relations and PR</p><ul><li>Build strong relations with the medical community to understand the market and build a competitive advantage</li><li>Monitor customer satisfaction through field visits and surveys, and deal with all complaints and concerns in a proper and timely manner</li><li>Investigate customers complaints and provide valid recommendations; escalate concerns to the SO Manager and GM when needed</li></ul><p>On Compliance</p><ul><li>Ensure compliance with the company s policies & procedures</li><li>Ensure that the team possess a clear understanding of the company's policies & procedures</li></ul><p>On Meetings</p><ul><li>Attend & actively participate in monthly sales meetings</li><li>Attend & actively participate in events and activities, and make sure it generates needed outcomes</li></ul><p>On HR</p><ul><li>Contribute proactively with the Talent Acquisition Team in filling vacancies timely. Design/update related JD and on-boarding programs and ensure their proper understanding & implementation. Ensure an optimized structure in line with business priorities and performance</li><li>Provide direct reports with needed resources/tools and guidance to fulfil their role properly and set their training needs and development plan in coordination with L&DM. Celebrate achievements, highlight people with potential to offer them perspective for growth</li><li>Set direct reports annual Business Goals and required competencies and conduct quarterly feedback sessions to appraise their performance. Monitor continuously direct report productivity and take corrective actions in due time. Issue misconducts and enroll under-performers in related program</li><li>Promote the Group's culture, encourage loyalty, trust, a healthy working environment and teamwork. Personalize the motivational approach, empower and inspire the team to reach greatness</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Pharmacy or PharmD</li><li>Master's Degree in Business Administration (MBA), Marketing, or a related field</li><li>5 7 years of experience in pharmaceutical sales, including experience as a Medical Representative</li></ul><p></p></section>
<p>We are Lookimg For <b>Social Media Marketing Specialist,</b></p><p>An event company in Jal el dib is hiring:</p><p>-Social media marketing specialist</p><p>-Business development manager</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Social media marketing specialist</li><li>Business development manager</li></ul>
SCOPE OF THE JOB
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<br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store.
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<br>KEY RESPONSIBILITIES
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<br>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
<br>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.
<br>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies.
<br>Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty.
<br>Organize the stockroom related to the store to conserve high level of stock replenishment.
<br>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products.
<br>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.
<br>JOB REQUIREMENTS
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<br>Education: High School Degree
<br>Experience: 0 to 1 year of experience in the sales field.
<br>Linguistic Skills: Advanced in English & Arabic, French is a plus.
<br>Computer Skills: Good knowledge in Ms. Office
About the Role
<br>As a Monitoring Operator, you will be responsible for monitoring employees' performance and daily operations to ensure compliance with company procedures and quality standards.
<br>You will observe workflows, identify operational issues, document incidents, and report findings to the department manager. The role requires strong attention to detail, professionalism, and the ability to make objective observations while maintaining confidentiality.
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<br>Key Responsibilities
<br>Monitor employees' daily performance and workflow.
<br>Ensure compliance with company policies and operational procedures.
<br>Identify operational issues, irregularities, or performance concerns.
<br>Prepare accurate reports and submit findings to the department manager.
<br>Escalate critical incidents promptly following company procedures.
<br>Maintain detailed monitoring logs and documentation.
<br>Communicate professionally with supervisors when required.
<br>Support continuous improvement by highlighting operational trends and observations.
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<br>Requirements
<br>Age: 21–27 years old
<br>Gender: Male or Female
<br>Languages: English & Arabic (English fluency is required)
<br>Computer Skills: Proficient in Microsoft Office
<br>Work Schedule: 2/2 Flexible Shift System (Two days work / Two days off)
<br>Shift Length: 12-hour shifts
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<br>Required Skills
<br>Excellent observation and attention to detail.
<br>Strong analytical and problem-solving skills.
<br>Professional report writing and documentation.
<br>Good communication skills in English and Arabic.
<br>Ability to work under pressure and make objective decisions.
<br>High level of integrity, confidentiality, and professionalism.
<br>Good organizational and time-management skills.
<br>Proficiency in Microsoft Office (Word, Excel, Outlook).
<br>Ability to work 12-hour shifts on a 2/2 rotation schedule
Amatoury 114, a leading Lebanese manufacturer of personal care and household products (114 and Ibiza brands), is looking for a motivated Quality Control / ISO System Assistant to support our QC & ISO Manager at our Sin el-Fil (Horsh Tabet) facility.
<br>Key Responsibilities
<br>• Assist in controlling the quality of incoming raw materials and packaging materials
<br>• Monitor and help address non-conformities during filling and packing operations
<br>• Perform random checks on the production line to verify final product quality
<br>• Support the identification of quality issues and follow-up on corrective actions
<br>• Assist with calibration of laboratory instruments according to the defined schedule
<br>• Help ensure correct application of quality policies and standards on the floor
<br>• Support the implementation of quality control tools and procedures
<br>• Contribute to process improvement initiatives that reduce defects and enhance product quality
<br>• Maintain accurate records and documentation of quality control activities
<br>• Assist the QC/ISO Manager in coordinating with department heads on ISO 9001 QMS requirements and compliance
<br>Qualifications & Skills
<br>• University degree in Chemistry, Biochemistry, or equivalent
<br>• Knowledge of ISO standards is a plus
<br>• Detail-oriented, organized, and comfortable working on the production floor
<br>• Good communication skills; ability to coordinate across departments
<br>• Proficiency in English and/or French is an asset
<p>Looking for an experienced luxury Restaurant General Manager with an international hotel background to lead a high-end restaurant team in Beirut.</p><p><strong>Desired Candidate Profile</strong></p><p>Looking for an experienced luxury Restaurant General Manager with an international hotel background to lead a high-end restaurant team in Beirut.</p>
???? Hiring: Administrative Assistant
<br>Recruiting for a company located in Sin El Fil , Administrative Assistant
<br>Under the supervision of the Administrative Manager, the candidate will be responsible for the following:
<br>???? Key Responsibilities
<br>• Handle administrative tasks, including phone calls, fax, WhatsApp, filing, business trips, and stationery procurement.
<br>• Assist the Cashier during their absence.
<br>• Assist the General Manager with procedures, forms, application notes, and O&M documentation.
<br>• Support the Sales Division with exhibitions, contact lists, and submittals.
<br>• Assist the Service Division with service report entry and filing, coordination between the Service Team and customers, and satisfaction surveys.
<br>• Support the Parts Division with local supplier contacts, freight forwarders, and courier coordination.
<br>???? Interested candidates are invited to apply directly through our recruitment portal:
<br>https://recruit.bso.com.lb
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<br>Only candidates who match the requirements will be contacted.
<br>???? Know someone who might be a good fit? Feel free to share this opportunity with them!
<br>#Hiring #AdministrativeAssistant #Administration #JobOpportunity #LebanonJobs #BSORecruitment
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring a Retail Division Manager to report directly to the Sales Manager.</p><p><strong>Package:</strong></p><ul><li><br></li><li>Transportation, Fuel & Car Allowance Included</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7-10 years of sales management experience in FMCG distribution</li><li>Strong leadership & negotiation skills</li><li>Fluent in English, French & Arabic</li></ul><p></p></section>
<p>A Sales associate is responsible for providing outstanding customer service while working towards achieving individual and store targets.</p><p>Duties and Responsibilities:</p><ul><li>Ensure high customer service by greeting, assisting, and applying the company s standards.</li><li>Increase the store s sales by suggesting alternatives, following up on customers requests, and performing up-selling and cross-selling techniques.</li><li>Maintain solid product knowledge and follow the latest trends to provide confident and relevant customer advice.</li><li>Communicate to the customers the information on special offers/Sales promotion events.</li><li>Handle customers complaints professionally and escalate any service issues to the store manager/Assistant Store Manager for suitable resolution.</li><li>Assist in floor moves, merchandising, display maintenance, floor stocks, and efficient process of items.</li><li>Arrange and replenish the shop shelves regularly and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand s image and store manager s guidelines.</li><li>Participate in year-end inventory and cycle counts.</li><li>Handle cash register operations and complete sales transactions.</li><li>Maintain personal grooming as per the company s standards to represent a positive image.</li><li>Adhere to all company policies and procedures.</li></ul><p>Full time Schedule (9 hours/day - 6days/week)</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>We are <strong>Ethos, </strong>the fastest growing digital communication group in MENA. We think big and we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of leading brands like McDonald's, General Motors, and American Express.</p><br><br>Job Description<br><p>ROLE PURPOSE</p><br><p>The Account Executive is the engine room of the account team. You keep work moving accurately and on time — briefs written, approvals chased, timelines held, documentation clean. You are the team's most reliable pair of hands, and you learn the client's business by living in the day-to-day detail of it.</p><br><p>Scope boundary: You support and execute. You do not own client strategy, budgets, or commercial negotiation — those sit with the Account Manager and above. You escalate early rather than absorb risk.</p><br><p>1. RESPONSIBILITIES</p><br><p>1.1 BUSINESS MANAGEMENT</p><br><ul><li><p>Maintains accurate, up-to-date account documentation: status reports, contact reports, WIP trackers, approval logs.</p><br></li><li><p>Builds working knowledge of the client's brand, products, category, and campaign calendar.</p><br></li><li><p>Keeps internal teams informed of changes to briefs, timings, and deliverables.</p><br></li><li><p>Flags risks to timeline, budget, or quality to the Account Manager as soon as they appear.</p><br></li><li><p>Learns and applies agency process consistently; suggests small improvements where steps are repetitive or error-prone.</p><br></li></ul><p>1.2 CLIENT RELATIONSHIP SUPPORT</p><br><ul><li><p>Acts as a day-to-day contact for routine client requests, responding promptly and professionally.</p><br></li><li><p>Attends client meetings, takes clear notes, and circulates accurate contact reports within agreed turnaround.</p><br></li><li><p>Communicates in a way that reflects well on the agency: clear, courteous, and never defensive.</p><br></li><li><p>1.3 STRATEGIC SUPPORT</p><br></li><li><p>Gathers inputs that feed strategic work: competitor activity, category trends, platform updates, cultural moments.</p><br></li><li><p>Assembles background research, reference decks, and case studies for briefs and pitches.</p><br></li><li><p>Contributes ideas in brainstorms and internal reviews; is expected to have a point of view, not just take notes.</p><br></li><li><p>Builds familiarity with the client's audience, brand guidelines, and tone of voice.</p><br></li><li><p>Builds rapport with junior and mid-level client contacts.</p><br></li><li><p>Escalates anything commercial, contentious, or strategic to the Account Manager rather than answering it alone.</p><br></li><li><p>1.4 SOLUTION DEVELOPMENT & EXECUTION</p><br></li><li><p>Drafts and circulates clear internal briefs; confirms all inputs are present before work starts.</p><br></li><li><p>Traffics work through creative, content, production, and media teams; chases feedback and approvals.</p><br></li><li><p>1.5 FINANCIAL ADMINISTRATION</p><br></li><li><p>Prepares draft estimates and cost sheets for Account Manager approval.</p><br></li><li><p>Raises and tracks purchase orders; chases supplier invoices and documentation.</p><br></li><li><p>Keeps job numbers, budgets trackers, and billing records accurate and current.</p><br></li><li><p>Completes timesheets accurately and on time.</p><br></li><li><p>Never commits the agency to costs or scope without Account Manager sign-off.</p><br></li><li><p>Manages day-to-day production support: call sheets, scheduling, asset collection, versioning, file naming, delivery.</p><br></li><li><p>Ensures final assets meet platform specs, brand guidelines, and regulatory or legal requirements before delivery.</p><br></li><li><p>Maintains version control and a clean asset archive.</p><br></li><li><p>Pulls performance data from Emplifi, Talkwalker, Social Insider, and native platform analytics into agreed reporting templates.</p><br></li><li><p>Prepares first-draft performance reports for Account Manager review; over time, begins drafting observations, not just numbers.</p><br></li><li><p>Monitors live campaigns and flags anomalies (delivery issues, comment surges, errors) immediately.</p><br></li></ul><br>Qualifications<br><p>2. SUCCESS CRITERIA</p><br><p>ACCURACY: Your work is right the first time. Reports, briefs, specs, and figures can be trusted without re-checking.</p><br><p>RELIABILITY: Deadlines are met. Nothing is dropped. When something is at risk, the team hears it from you early.</p><br><p>PROACTIVITY: You anticipate the next step rather than waiting to be asked. You come with a suggested solution, not only a problem.</p><br><p>CURIOSITY: You ask questions, learn the client's business, and stay current on platforms, formats, and trends.</p><br><p>COLLABORATION: Creative, production, and media colleagues find you organised, clear, and easy to work with.</p><br><p>COMPOSURE: You stay calm and professional under deadline pressure and handle feedback without becoming defensive.</p><br><p>3. EXPERIENCE & REQUIREMENTS</p><br><ul><li><p>Bachelor's degree in marketing, communications, business, or a related field.</p><br></li><li><p>0–3 years' experience in an agency, marketing, or communications environment; internships count.</p><br></li><li><p>Strong written and verbal English; Arabic strongly preferred.</p><br></li><li><p>Confident with PowerPoint/Keynote and Excel/Sheets; comfortable learning reporting and project-management tools.</p><br></li><li><p>Working knowledge of social platforms as a marketer, not only as a user.</p><br></li><li><p>Highly organised, detail-oriented, and comfortable managing multiple deadlines.</p><br></li></ul><p>4. PROGRESSION</p><br><p>Readiness for Account Manager is demonstrated by:</p><br><ul><li><p>Running day-to-day on a workstream with minimal supervision.</p><br></li><li><p>Interpreting performance data rather than only reporting it.</p><br></li><li><p>Client contacts approaching you directly and trusting your answers.</p><br></li><li><p>Drafting estimates and timelines that need little correction.</p><br></li><li><p>Briefing creative teams well enough that work comes back on strategy.</p><br></li></ul><br><br> </div>