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<p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the job: You'll be at the forefront of our UK expansion, identifying, researching, and engaging target accounts through strategic prospecting and value-led outreach. This is a high-impact individual contributor role where your success directly fuels company growth.</p><p>How You'll Be Set Up to Win</p><ul><li>Strong Market Position: Leverage our existing relationships with major UK enterprises and proven track record</li><li>Sales & Marketing Alignment: Work closely with our Account Executives and Marketing Director who are committed to your success</li><li>Empowered to Own It: You'll have autonomy to test approaches, refine messaging, and build your pipeline your way</li><li>Ready-to-Convert Market: Target accounts already frustrated with incumbent providers and actively seeking better alternatives</li><li>Resources & Support: Full enablement, proven playbooks, and a leadership team invested in your development</li></ul><p>Core Activities</p><ul><li>Drive new pipeline: Generate qualified meetings through cold calling, email, and LinkedIn</li><li>Hit activity targets: Meet or exceed monthly KPIs for calls, emails, meetings booked, and opportunities created</li><li>Master sales admin: Keep HubSpot pristine</li><li>Collaborate cross-functionally: You ll be working within a Revenue function with Marketing and Sales as one team</li><li>Own follow-up: Relentlessly nurture leads until they convert or disqualify</li><li>Stay sharp: Maintain deep knowledge of Celtrino's solutions and evolving market needs</li><li>Adapt and improve: Test messaging, refine approaches, and leverage data to optimise performance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 5 years in Business Development or SDR within B2B SaaS, tech, or supply chain solutions</p><p>Proven success in outbound lead generation and cold calling</p><p>Proficient with sales tools (HubSpot, Clay, Apollo, Smartlead, Nooks, etc.)</p><p>Fluent in pipeline metrics: MQLs, SQLs, conversion rates, activity volumes</p><p>Excellent at objection handling and qualifying prospects through strategic questioning</p><p>Comfortable engaging senior decision-makers (Ops, IT, Procurement, Finance)</p><p>Highly organised with strong written and verbal communication skills</p><p>Hunter mentality: self-motivated, accountable, and driven by results</p><p>Adaptable, coachable, and operates with urgency</p><p>Nice to Have</p><ul><li>Experience in EDI, supply chain, ERP, or procurement technology</li><li>Familiarity with qualification frameworks (BANT), and value-based selling</li><li>Background in a scale-up or high-growth environment</li></ul>
<h2 class="h5">Job description</h2>
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<p>We are growing! We are currently looking to hire a <strong>Freelance Graphic Designer </strong>to work with us remotely .</p><br><p><u><strong>Who we are:</strong></u></p><br><p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of <strong>data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</strong></p><br><p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p><br><p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p><br><p><strong>What We’re Looking For</strong></p><br><p>We’re looking for a Freelance Graphic Designer to help shape the visual identity of CXG Learn, our mobile-first learning platform for luxury and premium brands. CXG Learn is evolving from standalone modules into a scalable ecosystem of premium, engaging, “Insta-story” style learning paths — and we need a designer who can create content that feels as elevated as the brands we serve.</p><br><p>This is hands-on design work built directly inside our learning-authoring platform, not just file delivery. The ideal candidate has a strong visual eye, a premium sensibility, and a genuine appetite to learn new tools and experiment as we build.</p><br><p><strong>A note on tools: </strong>Much of this role happens inside Autrice, our learning-authoring platform, and similar tools — not the usual design software. They’re simple but different, so a willingness to learn and iterate is essential, and you should expect an initial trial-and-error phase as we establish the best ways of working together. We value designers who are comfortable with that.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Module & Template Design</strong></p><br><ul><li>Design and refine learning-module templates directly in our authoring platform — typography, colour, layout, visual hierarchy, and navigation consistency.</li><li>Ensure every screen is mobile-first and optimized for portrait consumption.</li></ul><p><strong>Path Identities</strong></p><br><ul><li>Develop distinct-but-coherent visual identities for learning paths such as Luxury, Clienteling, Emotional Selling, and Management.</li><li>Move from single-module thinking to full-path creative systems that remain part of the CXG Learn ecosystem.</li></ul><p><strong>Visual & Icon Libraries</strong></p><br><ul><li>Build reusable visual libraries — neutral boutique backgrounds and category-specific backgrounds (cosmetics, ready-to-wear, jewellery, watches).</li><li>Create icon sets tied to the client experience and retail performance.</li></ul><p><strong>Module Revamps & Guidelines</strong></p><br><ul><li>Revamp existing modules to be more premium, mobile-first, and scalable.</li><li> Apply and help maintain the CXG Learn creative guidelines across all content.</li></ul><p><strong>Collaboration</strong></p><br><ul><li>Work closely with the marketing and learning teams, iterating quickly through feedback.</li></ul> </div>
SOLARCARE is a leading provider of professional solar systems design & engineering, build and maintenance services. We are committed to delivering exceptional customer service while ensuring the highest standards of technical performance, safety, and reliability for our clients' solar energy systems.
<br>We are looking for a highly organized, customer-focused, and proactive Customer Service Officer to join our growing team.
<br>Position Summary:
<br>The Customer Service Officer plays a key role in ensuring the smooth delivery of our services. Acting as the primary point of contact after the sales process, you will coordinate service schedules, communicate with clients, dispatch field teams, and ensure every customer receives a professional and seamless experience.
<br>This position requires excellent organizational skills, strong communication abilities, and the capacity to manage multiple priorities in a fast-paced environment.
<br>
<br>Key Responsibilities:
<br>•Receive and review newly awarded service contracts from the Sales Department.
<br>•Plan, schedule, and coordinate preventive and corrective maintenance visits.
<br>•Coordinate service appointments with clients and confirm access requirements.
<br>•Dispatch field teams and monitor daily activities.
<br>•Ensure payments are collected from clients.
<br>•Maintain the service calendar and optimize technician utilization.
<br>•Serve as the primary point of contact for clients after contract award.
<br>•Respond promptly and professionally to customer inquiries.
<br>•Handle client feedback, requests, and complaints with professionalism and efficiency.
<br>•Build strong, long-term relationships with clients through exceptional service.
<br>•Ensure high customer satisfaction and timely resolution of issues.
<br>•Maintain accurate records within the company's CRM systems.
<br>•Ensure all operational data is entered accurately and on time.
<br>
<br>Qualifications:
<br>•Bachelor’s degree in business administration, Marketing or a related field.
<br>•2–5 years of experience in customer service, operations coordination, project coordination, or administration.
<br>•Experience in the renewable energy, construction, engineering, or technical services sector is an advantage.
<br>•Excellent communication skills in English and Arabic (French is a plus).
<br>•Excellent problem-solving and customer relationship skills.
<br>•Proficiency in Microsoft Office (Excel, Word, Outlook).
<br>•Experience with ERP or CRM software is preferred.
<br>•Customer-oriented with a positive attitude.
<br>•Able to work independently and as part of a team.
<br>•Strong planning and coordination skills.
<br>
<br>Benefits:
<br>•Competitive salary ($800 up to $1,000)
<br>•Transportation allowance
<br>•Medical Insurance: Class B. (after probation period)
<br>•NSSF inclusion (after probation period)
<br>
<br>If you are passionate about customer service, operations management, and renewable energy, we would be delighted to hear from you.
<br>Interested candidates can submit their CV to:
<br>ghinwa.abdallah@symzcapital.com
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About CRS: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.</p><p>Primary Responsibilities The Program Manager (PM I) will assume responsibility of managing and contributing to high quality implementation and successful management of relationships with local implementing partners in support of the emergency response activities. Under the supervision and guidance of the Emergency Coordinator and supported by project staff, the PM I will be responsible for overall management, implementation and monitoring and evaluation of grant/project activities as per detailed implementation and M&E plan. S/He will be providing technical support to implementing partners in all geographical areas targeted in the response. The PM I will lead the project team, and maintain relationships with other program staff in the CRS country office as well as with other humanitarian actors, relevant sectoral clusters, and local government.</p><p>Specific Responsibilities The duties of the Program Manager include but are not limited to the following:</p><p>Roles and Key Responsibilities:</p><ul><li>Manage and implement all activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.</li><li>Effectively manage talent for emergency response programs and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports.</li><li>Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.</li><li>Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.</li><li>Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.</li><li>Help identify, assess and strengthen partnerships relevant to the Emergency portfolio, applying appropriate application of partnership concepts, tools and approaches.</li><li>Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources</li><li>Represent CRS in relevant working groups and clusters, with key donors, and other local stakeholders.</li></ul><p>Supervisory Responsibilities:</p><ul><li>Supervise and mentor Project Officer and Field Officer for Emergency Response.</li><li>Ensure timely and quality adherence to CRS Performance Management System.</li><li>Preparation of employee performance plan and performance appraisals.</li><li>Contribute to the planning and implementation of capacity building for supervised staff.</li></ul><p>Working Relationships:</p><ul><li>Internal: Lebanon Emergency Coordinator, other emergency response PMs, Head of Programming, Emergency Operations Manager, CRS Head of Operations, CRS Finance Manager, CRS MEAL Manager, HRD Cash/Markets Technical Advisor (TA), HRD Shelter TA, MHPSS TA.</li><li>External: All partner staff targeted through the project, other humanitarian actors in target areas (INGOs, NGOs, UN Agencies, Donors), Caritas member organizations in Lebanon, Sector Working Group members.</li></ul><p>Agency-Wide Competencies (for all CRS staff): These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.</p><ul><li>Serves with Integrity</li><li>Models Stewardship</li><li>Cultivates Constructive Relationships</li><li>Promotes Learning</li></ul><p>Emergency Competencies: These are rooted in the mission, values, and principles of CRS and used by each staff working in emergencies to fulfill his or her responsibilities and to achieve the desired results.</p><ul><li>Communicates strategically under pressure.</li><li>Manages stress and complexity.</li><li>Actively promotes safety and security.</li><li>Manages and implements high-quality emergency programs.</li></ul><p>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. Equal Opportunity Employer</p><p>How to apply This position is contingent upon funding availability. Anyone interested in applying for this position should send a CV and a Cover Letter by email to LB_HR@crs.org The subject of the application should be "Program Manager I - Lebanon Emergency Response ". Deadline for submissions is 8th July 2026. Late submissions will not be accepted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master s degree in a directly related field, such as in International Development, International Relations, Community Development, or in the field of Emergency Response, WASH, shelter, livelihoods or Health; significant work experience in a directly related field will be considered in lieu of graduate degree.</li><li>Minimum of Three years work experience in coordinating or managing emergency response and early recovery projects required, preferably with an international NGO.</li><li>Demonstrated experience working in partnership with or as a staff member of local humanitarian organizations or civil society organizations.</li><li>Strong cross-cultural skills and experience working with people from different ethnic/religious/cultural backgrounds</li><li>Demonstrated capacities to establish and maintain strong, collaborative working relationships with donors, government officials, local organizations, communities and other stakeholders</li><li>Proven ability to multi-task and meet deadlines</li><li>Proven ability to develop proposals and write reports meeting donor requirements</li><li>Must be able to work independently and represent CRS</li><li>Proficiency in computer applications (MS Word, Excel)</li><li>Required Languages: Proficiency (verbal and written) in English and Arabic</li><li>Travel: Must be willing and able to travel up to 25%.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>ROLE PURPOSE: </strong></p><br><p>Under the direct supervision of the Child Protection Program Coordinator and overall guidance of the Child Protection Advisor and the Case Management Specialist, the Case Management Officer will be responsible to supervise and support caseworkers in implementing activities related to child protection case management including different vulnerabilities such as alternative care. As well as targeting vulnerable children in need for protection services and families including refugees, returnees and children in host communities. </p><br><p>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly<strong>.</strong></p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE:</strong></p><br><p>Reports to: Child Protection Program Coordinator</p><br><p>Staff Directly reporting to: Case Workers </p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Programme Implementation/Management</i></p><br><p><br> • Provide case management support in line with MOSA National Standard Operating Procedures for at risk children (identification, assessment, referral to relevant services and follow-up of at-risk children and host families including confidential documentation).<br> • Closely coordinate with partner agencies, UNICEF and MOSA and MOJ/UPEL as needed to ensure appropriate implementation of activities in line with national policies, procedures and standards<br> • Work across different contexts, including local communities, informal settlements, community spaces with a particular focus on outreach work and support in identification of the most vulnerable children (in line with organizational strategy) and close coordination with other sectors.<br> • Provide support to vulnerable children needing appropriate and case management support, including training, coaching and social support to families who are hosting children.<br> • Provide information and support in accessing specialized services as needed to ensure at risk children and families are provided with the necessary services.<br> • Regularly updating mapping of services and highlight gaps<br> • EnsureTimely communication of protection trends, gaps, needs, and risks.</p><br><p><i>Team management and capacity building</i><br> • Supervise and coach caseworkers on the identification, assessment, matching, placing, referral (to relevant services) and follow-up of at-risk children and families.</p><br><p><br><i>General</i><br> • Participate in weekly case management and coordination meetings / Case Conferences; including the submission of reports concerning implemented outreach activities, caseload, host family and related challenges.<br> • Maintain files, registers, computer databases and records in paper or electronic format including through the utilization of the CPIMS.<br> • Work as a member of a team ensuring fluid communication of relevant information in order to make sure that work with individual cases is of quality<br> • Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br><p><strong>QUALIFICATIONS </strong></p><br><ul> <li>Degree social work, psychologist or related social studies</li> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><ul> <li>3 years of experience of working directly in child protection case management with different vulnerabilities such as unaccompanied, worst form of child labour and separated children, children in need of alternative care placement and extended families.</li> <li>Excellent communication skills.</li> <li>Understanding of social welfare systems and child protection mechanisms in Lebanon.</li> <li>Experience in project implementation and supervision of staff. </li> <li>Ability to write weekly and monthly reports, develop schedules and collect data.</li> <li>Ability to work under pressure and willingness to work flexible hours in the event of major emergencies. Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches</li></ul><p><strong>Additional Job Responsibilities:</strong><br> The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br><strong>Equal Opportunities:</strong><br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br><strong>Fraud Prevention:</strong><br> The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.<br><strong>Child Safeguarding:</strong><br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><strong>Safeguarding our Staff:</strong><br> The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.<br><strong>Health and Safety:</strong><br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>
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Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Data Protection Officer who will ensure that the company fully complies with the data protection regulations and the applicable data protection laws. The DPO is responsible for monitoring data handling practices, assessing compliance with legal and internal requirements, managing data protection risks, and acting as the primary liaison with regulatory authorities regarding data protection matters. The DPO also advises management on strategic data governance, privacy risks, and ethical data use across the organization.</p><br><p>The DPO performs duties independently and without conflict of interest, with direct access to the Audit Committee and senior management.</p><br><p><strong>Compliance Monitoring & Oversight</strong></p><br><ul><li>Oversee and monitor the company’s data processing activities and ensure alignment with the Data Protection Law in each territory, regulations, client’s needs, and internal policies.</li><li>Verify that the data protection procedures and controls are implemented and effectively maintained.</li><li>Maintain comprehensive documentation to evidence compliance with client’s needs, legal and regulatory obligations.</li><li>Monitor changes in data protection legislation and recommend updates to policies and procedures as necessary.</li><li>Participate in design and implementation of new products, systems or services to ensure privacy by design and default.</li><li>Develop and maintain a personal data inventory and data flow mapping to support compliance documentation.</li><li>Oversee data classification and secure handling controls of PII data</li></ul><p><strong>Evaluation, Assessment & Auditing</strong></p><br><ul><li>Conduct regular reviews and audits directly or through other departments (internal audits, information governance…) of data protection policies, databases, and processing systems to ensure data accuracy, confidentiality, and integrity.</li><li>Evaluate internal data handling systems and recommend corrective actions to address non-compliance or security weaknesses.</li><li>Identify and assess data protection risks and track mitigation measures</li><li>Maintain periodic reports summarizing findings, compliance levels, and recommendations for improvement.</li></ul><p><strong>Coordination with Regulatory & Internal Entities</strong></p><br><ul><li>Serve as the primary point of contact between GlobeMed and regulatory authorities regarding data protection matters.</li><li>Liaise with internal departments, IT, and Legal teams to ensure implementation.</li><li>Provide timely responses and reports to any requests or inquiries concerning data protection.</li><li>Coordinate with external data processors and service providers to ensure contractual and operational compliance with data protection obligations.</li><li>Review and validate third-party privacy and security questionnaires related to data security and PII data</li></ul><p><strong>Complaint Handling & Data Subject Requests</strong></p><br><ul><li>Establish and manage internal procedures for receiving and investigating data-related complaints.</li><li>Oversee the handling of data subject requests, including requests for data access, rectification, erasure, or objection, in line with legal timeframes and in compliance with international standards such as GDPR.</li><li>Ensure proper documentation and tracking of complaints and requests, including resolutions provided in compliance with local and international regulations.</li></ul><p><strong>Policy Development & Implementation</strong></p><br><ul><li>Develop, update, and maintain data protection policies, standards, and internal procedures.</li><li>Advise management on data protection impact assessments (DPIAs) for new projects, systems, or services involving personal data processing.</li><li>Participate in project and system design discussions to ensure privacy by design and default.</li><li>Ensure clear roles and responsibilities are defined and communicated to staff regarding data protection obligations.</li><li>Review and approve new vendors and data processing agreements from a data privacy standpoint.</li></ul><p><strong>Awareness & Training</strong></p><br><ul><li>Design and deliver awareness campaigns and training programs for employees on data protection principles, privacy rights, and handling procedures.</li><li>Provide specialized training for departments handling sensitive or financial information.</li><li>Promote a culture of accountability and ethical data use throughout the organization.</li><li>Enforce the principle of need-to-know by ensuring that users have access only to the data required to perform their assigned job functions.</li></ul><p><strong>Security & Incident Management</strong></p><br><ul><li>Work closely with the Information Security and IT teams to ensure that appropriate security controls and breach management procedures are in place.</li><li>Oversee the investigation and documentation of any data breaches and coordinate timely notifications to affected individuals, management, and external authorities, where required by law or policy.</li><li>Maintain a data breach register and ensure post-incident reviews are conducted.</li><li>Ensure periodic testing and review of incident response and data breach procedures.</li></ul><p><strong>R</strong><strong>ecordkeeping & Reporting</strong></p><br><ul><li>Maintain updated records of all data processing activities and ensure they meet reporting standards.</li><li>Prepare regular compliance and risk assessment reports for senior management and the Board and regulatory bodies as needed</li><li>Ensure that data retention and disposal practices comply with applicable regulations.</li><li>Maintain evidence of compliance with data protection accountability principles.</li></ul><br>Qualifications<br><p><strong>Qualifications & Experience</strong></p><br><ul><li>Bachelor’s degree in Law, Information Security, or a related field.</li><li>Minimum 10 years of overall experience in compliance, legal, or data protection roles, preferably in financial or healthcare sectors.</li><li>In-depth understanding of data protection laws and the Data Protection Frameworks local, regional and international.</li><li>Strong knowledge of IT systems, cybersecurity principles, and data management controls.</li><li>Familiarity with data governance and data privacy frameworks (e.g., ISO 27701, NIST Privacy Framework, GDPR, SOC2 or similar.</li><li>Certified Data Protection Officer (CDPO), CIPP/E, or equivalent certification preferred.</li></ul><p><strong>Key Competencies</strong></p><br><ul><li>High ethical standards and integrity.</li><li>Strong organizational and leadership skills.</li><li>Ability to interpret and apply legal and regulatory requirements, and to translate those obligations into actionable technical or operational controls and processes.</li><li>Regional and international exposure is a must.</li><li>Proactive, detail-oriented, and capable of handling sensitive information with discretion.</li><li>Demonstrates confidentiality, integrity, and respect for individual privacy rights in all data handling activities.</li><li>Upholds the company’s commitment to ethical data use and accountability.</li><li>Strong project and time management skills to oversee compliance initiatives.</li><li>Strong interpersonal and collaboration skills to work effectively across departments.</li><li>Excellent communication, analytical, and report-writing skills</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>HOMERS AI LLC is a newly established platform for requesting home services through an App</p><br><br>Job Description<br><p>Location: Beirut, Lebanon<br>
Employment Type: Full-time<br>
Company: HOMERS AI LLC</p><br><p>Company Description</p><br><p>HOMERS AI LLC is an innovative technology platform that connects homeowners with trusted home service professionals through a mobile app. Our mission is to simplify home service bookings while creating growth opportunities for skilled service providers.</p><br><p>As we continue to expand, we are looking for a proactive and customer-focused Customer Support & Platform Operations Coordinator to join our growing team.</p><br><p>⸻</p><br><p>Job Description</p><br><p>As a Customer Support & Platform Operations Coordinator, you will play a key role in ensuring a seamless experience for both customers and service providers. You will manage customer communications, support vendor onboarding, monitor platform operations, and coordinate service requests from initiation through completion.</p><br><p>This role combines customer service, operational coordination, and platform administration, making it ideal for candidates who enjoy problem-solving, communication, and working in a fast-paced technology environment.</p><br><p>Key Responsibilities</p><br><p>* Serve as the primary point of contact for customers and service providers via phone, WhatsApp, email, and chat.<br>
* Respond promptly to customer inquiries and resolve issues professionally.<br>
* Assist vendors with registration, onboarding, profile updates, and platform usage.<br>
* Monitor the platform dashboard to ensure service requests are assigned and progressing efficiently.<br>
* Coordinate between customers, vendors, and internal teams to ensure timely completion of service requests.<br>
* Follow up on open cases and maintain high customer satisfaction levels.<br>
* Escalate technical or operational issues to the appropriate teams when required.<br>
* Maintain accurate records of customer interactions and platform activities.<br>
* Generate basic operational reports and highlight recurring issues or opportunities for improvement.<br>
* Support the implementation of new platform features and operational processes.<br>
* Contribute ideas to improve the overall customer and vendor experience.</p><br><p>⸻</p><br><p>Qualifications</p><br><p>* Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.<br>
* 1–2 years of experience in Customer Service, Call Center, Operations, Platform Support, or a similar role.<br>
* Excellent communication skills in Arabic and English (French is an advantage).<br>
* Strong customer service and relationship management skills.<br>
* Excellent organizational and multitasking abilities.<br>
* Comfortable working with digital platforms, CRM systems, and online dashboards.<br>
* Good analytical and problem-solving skills.<br>
* Proficiency in Microsoft Office, particularly Excel and Outlook.<br>
* Ability to work independently while collaborating effectively within a team.<br>
* Detail-oriented with a proactive and solution-driven mindset.</p><br><p>⸻</p><br><p>What We Offer</p><br><p>* Opportunity to join an exciting and growing technology startup.<br>
* A collaborative and supportive work environment.<br>
* Professional development and career growth opportunities.<br>
* Exposure to technology, operations, and customer experience management.<br>
* The chance to contribute to building an innovative platform from the ground up.</p><br><br><br> </div>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong>The opportunity </strong> </p>
<p> <strong> </strong> </p>
<p>To support the significant growth of our Technology Risk service in MENA, EY is looking to hire highly qualified resources. Specifically, as part of this job posting, we are looking for a Senior Consultant. Working across many different industries, this role will be responsible for executing and leading IT and cybersecurity projects. It is all about listening to our clients, asking the better questions, and supporting them in areas where there are no off-the-shelf solutions.</p>
<p> </p>
<p> <strong>Your key responsibilities </strong> </p>
<p> <strong> </strong> </p>
<p>A large part of the role will be engagement delivery and EY will expect the candidates to lead and deliver engagements with very minimal supervision. EY also expects the candidates to support executives in development of proposals, presentations and other business development activities. The candidate will be responsible for the delivery and quality of the final reports to EY's clients. </p>
<p>An existing track record of successful engagement delivery in Technology Risk is expected of all candidates for this role. A Big 4 background or comparable consulting experience is highly advantageous. A broad background across IT and Cybersecurity is expected with specific experience in the following areas:</p>
<ul>
<li>Expertise in Risk and Governance Frameworks, including IT governance frameworks (e.g., COBIT, ITIL, NIST), ISO 27001 standards, information security principles, policy development, and risk assessment.</li>
<li>Proficiency in IT Systems Audit, encompassing planning, execution, audit methodologies, complex IT environment evaluation, control weakness identification, and effective communication of findings.</li>
<li>Comprehensive knowledge of internal controls over financial reporting (ICFR), covering ITGCs, ITACs, SOX requirements, supporting financial audits with IT expertise, and strong liaison skills with financial auditors.</li>
<li>Good understanding around the application systems such as SAP, Oracle, Microsoft Dynamics and operating systems and databases.</li>
<li>Strong understanding of Business Continuity Planning (BCP), including BCP/DRP principles, business impact analyses, recovery strategy development, and plan testing.</li>
<li>Strong understanding of cybersecurity fundamentals, including common threats, vulnerabilities, basic principles, and contributions to cybersecurity discussions.</li>
<li>General Skills: Excellent analytical, problem-solving, communication, presentation, project management, organizational, leadership, client service, and business development skills.</li>
</ul>
<p> </p>
<p> <strong>Skills and attributes for success </strong> </p>
<p> </p>
<ul>
<li>Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or in a related field.</li>
<li>Relevant professional certifications (e.g., CISA, CISSP, CISM, ISO 27001 Lead Auditor) are preferred.</li>
<li>Minimum of 3 to 5 years of experience in IT audit, information security, or related fields.</li>
<li>Strong knowledge of ITGC/ITAC, information security frameworks, and cybersecurity best practices.</li>
<li>Excellent analytical, problem-solving, and communication skills.</li>
<li>Ability to work independently and collaboratively within a team environment.</li>
</ul>
<p> </p>
<p><br></p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Chief Accountant will be responsible for overseeing all accounting and financial operations of the organization, ensuring the accuracy and integrity of financial records, compliance with applicable regulations, and the efficient management of financial resources. S/he will supervise the accounting team, monitor financial reporting processes, manage budgeting and cash flow activities, and support management in strategic financial decision-making. The Chief Accountant will play a key role in maintaining strong internal controls, optimizing financial performance, and ensuring compliance with local tax laws and accounting standards.</p><p>Key Responsibilities:</p><ul><li>Oversee and manage the day-to-day operations of the accounting department.</li><li>Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements.</li><li>Monitor and maintain the general ledger, accounts payable, accounts receivable, payroll, and fixed assets records.</li><li>Prepare and review financial reports, budgets, forecasts, and cash flow projections.</li><li>Ensure compliance with Lebanese accounting standards, tax regulations, and statutory requirements.</li><li>Coordinate and manage external audits, tax audits, and regulatory inspections.</li><li>Develop, implement, and monitor internal financial controls and accounting procedures.</li><li>Reconcile bank accounts, supplier accounts, customer accounts, and intercompany transactions.</li><li>Supervise the preparation and submission of tax declarations, VAT returns, payroll taxes, and other regulatory filings.</li><li>Monitor cash management activities and optimize working capital utilization.</li><li>Analyze financial performance and provide recommendations to management for cost optimization and operational efficiency.</li><li>Support budgeting and financial planning processes across departments.</li><li>Ensure proper documentation and maintenance of accounting records and supporting documents.</li><li>Coordinate with banks, auditors, government authorities, insurance companies, and external stakeholders as required.</li><li>Assist management in strategic financial planning and decision-making.</li><li>Train, mentor, and supervise accounting staff to ensure high performance and continuous professional development.</li><li>Maintain confidentiality of financial information and uphold the highest ethical and professional standards.</li><li>Stay updated on accounting regulations, tax laws, financial reporting standards, and industry best practices.</li><li>Support continuous improvement initiatives aimed at enhancing financial processes and reporting accuracy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preference will be given to candidates with previous experience in hospital or healthcare environments, demonstrating familiarity with healthcare accounting practices, insurance claims reconciliation, medical billing processes, and healthcare financial reporting.</p><p>Qualifications:</p><ul><li>Education: Bachelor s degree in Accounting, Finance, or a related field. Master s Degree is a plus</li><li>Experience:<ul><li>Minimum of 5 years of experience in a similar role.</li><li>Previous experience in a hospital, healthcare institution, or medical center is highly preferred.</li></ul></li><li>Knowledge:<ul><li>Strong knowledge of financial reporting, budgeting, taxation, and internal controls.</li><li>Proficiency in accounting software and ERP systems.</li><li>Professional certification such as CPA, ACCA, CMA, or equivalent is required.</li></ul></li><li>Skills:<ul><li>Excellent analytical, organizational, and problem-solving skills.</li><li>Strong leadership and team management capabilities.</li><li>Advanced proficiency in Microsoft Excel and financial reporting tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and meet strict deadlines.</li><li>High level of integrity, professionalism, confidentiality, and attention to detail.</li></ul></li><li>Languages: Fluency in English, written and spoken is required. Knowledge of French or other languages is an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile.</p><p><b>Responsibilities</b>:</p><ul><li>Serve as the lead point of contact for all Merchants on account management matters</li><li>Build and maintain strong, long-lasting merchant relationships based on trust and respect</li><li>Negotiate contracts and close agreements to maximize profits</li><li>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives</li><li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders</li><li>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues</li><li>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters platform and highlighting to existing customers the value of being on our platform</li><li>Forecast and track account metrics and take the initiative to rectify/enhance on the findings</li><li>Prepare reports on account status</li><li>Collaborate with the Business Development team to identify and grow opportunities</li><li>Communicating with merchants to understand their needs and explain product value</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Maintaining updated knowledge of company products and services</li><li>Resolving complaints and preventing additional issues by improving processes</li><li>Identifying industry trends.</li><li>Acting as a client advocate with a focus on improving the merchant experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven work experience as a, Account Manager, Sales Account Manager or similar role</p><p>Problem solving skills and analytical skills</p><p>Solid experience with CRM software and MS Office (particularly MS Excel)</p><p>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail</p><p>Excellent listening, negotiation and presentation skills</p><p>Strong verbal and written communication skills</p><p>BA/BS degree in Business Administration, Sales or relevant field</p><p>Extensive, accurate product knowledge.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Collaborate with UNEP and the SCE in conducting a comprehensive assessment of Bahrain's single-use plastics landscape, together with evidence-based policy recommendations and a practical implementation roadmap to enable informed decision-making, strengthen the national policy framework, and accelerate the country's transition towards a circular economy for plastics.<br> Work Location<br>Home based<br> Expected duration<br>9 months-part time<br> Duties and Responsibilities<br>The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The Regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. The UNEP Regional Office for West Asia (ROWA) provides technical cooperation and policy advice to countries in the region to help achieve their environmental goals and sustainable development priorities. Plastic pollution has emerged as one of the most pressing environmental challenges worldwide, posing significant risks to ecosystems, biodiversity, human health, and sustainable development. Single-use plastics (SUPs), including plastic bags, food packaging, disposable cutlery, straws, and beverage containers, represent a substantial share of plastic waste due to their short lifespan and limited recovery after use. The Kingdom of Bahrain has demonstrated a strong commitment to addressing plastic pollution through a range of regulatory and policy measures. Recent initiatives include restrictions on non-biodegradable plastic bags, limitations on small plastic beverage containers, and broader efforts to promote sustainable waste management and environmental protection. Nevertheless, SUPs continue to constitute a significant source of plastic pollution, particularly in terrestrial and marine environments. Recognizing the need to strengthen existing policy measures, the Supreme Council for Environment (SCE), in collaboration with UNEP ROWA, is undertaking a comprehensive assessment of Bahrain's policy and regulatory framework governing single-use plastics. The assessment will identify strengths, gaps, implementation challenges, and opportunities for improvement while drawing upon international good practices and lessons learned from the Gulf Cooperation Council (GCC), Arab region, and other jurisdictions. The assignment will culminate in the development of evidence-based policy recommendations and an implementation roadmap to reinforce Bahrain's transition towards a circular economy for plastics. UNEP seeks to recruit an International Expert on Plastic Pollution and Circular Economy to provide technical, analytical, drafting, and advisory provision for the assessment of Bahrain's policy and regulatory framework on single-use plastics, the review of international best practices, stakeholder consultations, and the development of evidence-based policy recommendations and an implementation roadmap, in close coordination with the SCE and under UNEP ROWA supervision. The objective of this assignment is to contribute to the work of UNEP ROWA in reviewing the current status of single-use plastics in Bahrain, assessing the effectiveness of the existing policy and regulatory framework, identifying policy and implementation gaps, benchmarking international and regional good practices, and developing a practical policy framework and implementation roadmap to reduce single-use plastics and advance Bahrain's transition towards a circular economy for plastics. The expert will provide technical, analytical, drafting, and advisory maintenance throughout the assignment. Duties and responsibilties: Under the direct supervision of the designated Programme Management Officer at UNEP ROWA, the selected consultant will carry-out, inter alia, the following duties and responsibilities for each of the four projects detailed previously: 2.a. Project Inception and Planning •Prepare an inception report outlining the proposed methodology, workplan, stakeholder engagement approach, data requirements, and timeline for the assignment. •Review all relevant background documents, policies, legislation, reports, and technical materials provided by UNEP and the SCE. •Identify additional information and data requirements necessary to successfully implement the assignment. 2.b. Assessment of the Current Situation •Conduct a comprehensive review of the current status of single-use plastics (SUPs) in Bahrain using available national and international literature, reports, statistics, and other relevant secondary data. •Assess trends in the production, import, consumption, waste generation, collection, recycling, treatment, disposal, and environmental impacts of SUPs, where data are available. •Identify the principal categories of SUP products contributing to plastic pollution and assess existing waste management practices and infrastructure relevant to their management. 2.c. Review of the Policy, Legal and Institutional Framework •Review Bahrain's existing policy, legal, regulatory, and institutional framework governing single-use plastics and plastic waste management. •Assess the effectiveness of existing policy measures, including implementation arrangements, institutional coordination, enforcement mechanisms, compliance, and monitoring systems. •Identify strengths, gaps, challenges, and opportunities within the existing framework that may affect the effective prevention, reduction, and management of SUPs. 2.d. International and Regional Benchmarking •Review international and regional policies, regulatory approaches, strategies, and best practices related to the prevention and management of single-use plastics, with particular consideration of experiences from GCC countries, the Arab region, and other relevant jurisdictions. •Assess the applicability of international good practices to Bahrain, taking into account national institutional, technical, economic, and social conditions. •Identify policy approaches and implementation mechanisms that could inform Bahrain's future policy framework. 2.e. Development and Assessment of Policy Options •Assess the feasibility and potential effectiveness of different policy instruments to reduce SUP consumption and improve the environmentally sound management of plastic waste. •Evaluate options including, but not limited to: - Regulatory restrictions and bans; - Product standards and eco-design requirements; - Economic instruments, including fees and levies on selected SUP products; - Extended Producer Responsibility (EPR); - Deposit-return systems; - Public procurement measures; - Awareness and behaviour change initiatives; - Voluntary agreements with industry. •Assess how fees on selected SUP products could function both as demand-reduction measures and as financing mechanisms to strengthen recycling infrastructure and circular economy initiatives. 2.f. Stakeholder Engagement and Consultation •Identify and engage relevant stakeholders, including government institutions, municipalities, private sector representatives, civil society organizations, academia, recycling companies, and consumer groups. •Prepare consultation materials, presentations, and discussion documents to facilitate stakeholder engagement. •Adopt the planning and facilitation of stakeholder consultation workshops and technical discussions in coordination with UNEP and the SCE. •Document stakeholder feedback and integrate relevant inputs into the assessment, policy recommendations, and implementation roadmap. 2.g. Development of Policy Recommendations and Implementation Roadmap •Develop evidence-based policy options and recommendations to strengthen Bahrain's framework for preventing and reducing single-use plastics, improving their environmentally sound management, and advancing the country's transition towards a circular economy for plastics. •Prepare recommendations addressing policy, regulatory, institutional, technical, financial, and behavioural aspects relevant to SUP management. •Develop a practical implementation roadmap that identifies priority actions, implementation timelines, institutional responsibilities, financing considerations, and monitoring arrangements to facilitate the phased implementation of the recommended measures. 2.h. Reporting and Knowledge Products •Prepare all technical reports, presentations, briefing materials, and other knowledge products required under the assignment in accordance with UNEP's quality standards. •Present findings and recommendations to UNEP, the Supreme Council for Environment, and other relevant stakeholders, and revise all deliverables based on comments received. •Ensure that all outputs are evidence-based, technically sound, clearly presented, and suitable for informing policy and decision-making. 2.i. Coordination and General Responsibilities •Maintain regular communication with UNEP throughout the assignment and participate in coordination meetings as requested. •Work collaboratively with UNEP, the SCE, and relevant stakeholders to ensure the timely delivery of all agreed outputs. •Maintain confidentiality of all information obtained during the course of the assignment. •Perform any other related tasks requested by UNEP that are necessary for the successful implementation of the consultancy and are consistent with the scope and objectives of the assignment.<br> Qualifications/special skills<br>An advanced university degree (master’s is required, PhD is an asset or equivalent) in Waste management, Environmental engineering, Environmental policy, Environmental management, Circular economy, public policy, Sustainable development, or another relevant discipline. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 10 years of professional experience in solid waste management, plastic pollution, circular economy, environmental policy, or closely related fields is requied Demonstrated experience in reviewing and developing environmental policies, legislation, strategies, or regulatory frameworks related to plastics, waste i management, or circular economy is required en experience in conducting policy assessments, gap analyses, and developing evidence-based policy recommendations and implementation roadmaps is required Experience in stakeholder consultation and facilitation involving government institutions, private sector representatives, civil society organizations, and other relevant stakeholders is required Experience in preparing high-quality technical reports, policy briefs, and strategic documents for governments or international organizations is required Experience working in the Gulf Cooperation Council (GCC) countries, the Arab region, or on environmental policy issues in developing countries is highly desirable Previous professional experience with the United Nations system, international organizations, or multilateral environmental programmes is desirable.<br> Languages<br>Fluency in written and spoken English is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Applicants are requested to clearly indicate their preferred duty station in their application by specifying one of the following locations: Beirut, Tripoli, or Chtaura.</strong></p><br><p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.</p><br>IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration<br> <br><p><strong>Project Context and Scope</strong></p><br><p><strong>Duty Station of the Consultancy:</strong> Three positions will each be based in one of the IOM offices in Tripoli, Chtaura, or Beirut, covering the following geographical areas, respectively: North and Akkar; Bekaa and Baalbek-Hermel; and Beirut, Mount Lebanon, South, and Nabatieh</p><br><p><strong>Duration of Consultancy:</strong> 6 months </p><br><p>The Public Health Unit (PHU) at IOM supports national and local health systems in Lebanon through the implementation of public health interventions, emergency preparedness and response, disease surveillance, community outreach, health promotion, border health, and health system strengthening activities. PHU works in close coordination with the Ministry of Public Health (MoPH) Lebanon, health sector partners, UN agencies, NGOs, health facilities, implementing partners, and other relevant stakeholders to support continuity of essential health services, strengthen preparedness and response capacities, and enhance access to healthcare services for vulnerable and affected populations across Lebanon.</p><br><p>PHU activities target vulnerable and crisis-affected populations, including migrants, displaced persons, refugees, and underserved communities. Under its various programmes, PHU supports communicable disease prevention and control, including Tuberculosis, HIV, and outbreak-prone diseases; community-based surveillance; referral and linkage to care; border health activities; emergency health response; and field-level monitoring of public health risks in shelters, communities, points of entry, and supported health facilities. </p><br><p>Within this context, the consultant will support field verification, activity follow-up, monitoring of implementation progress, data collection, documentation, and reporting related to PHU interventions. The consultant will also contribute to strengthening the quality, timeliness, accountability, and operational follow-up of field implementation through the submission of structured field monitoring reports, identification of operational gaps and challenges, and support to follow-up actions under the guidance and supervision of the National Project Officer.</p><br><p>The consultancy is deliverable-based, with payment and performance linked to the timely submission of agreed field monitoring outputs, reports, verification activities, and documentation in line with monthly workplans approved by the supervisor.</p><br><strong>Organizational Department / Unit to which the Consultant is contributing</strong><br> <br><p>Public Health Unit (PHU), IOM Lebanon</p><br><br> </div>
<p><h4>Job description</h4>
<p>MANE is a 5th generation French family-owned business known for innovation and progress in the world of flavor and fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people’s daily lives through the timeless flavors and fragrances we create. With our passion, creativity, and innovation, “We capture what moves”.</p>
<p>The Process Operator I operates production equipment safely and effectively to create flavor batches that meet all health and safety standards. Interacts with production, quality, planning and purchasing, sales, and other internal departments as needed. Key competencies: analytical skills, communication and interpersonal skills, mathematical skills including weights and conversions, and computer skills.</p>
<p><strong>Night shift:</strong> 2-3-2 schedule, night shift 6pm-6:30am</p>
<h4>Duties and responsibilities:</h4>
<ul>
<li>Maintain strict adherence to equipment SOPs, GMP standards, food and flavor regulations (kosher), and documentation requirements.</li>
<li>Adhere to all safety protocols, including use of engineering controls and personal protective equipment (PPE) to ensure a safe workplace for all employees.</li>
<li>Operate production equipment according to product manufacturing instructions to produce high quality product in an efficient and cost-effective manner.</li>
<li>Utilize equipment and facility computer programs to effectively maintain process and material data related to manufacturing requirements.</li>
<li>Store ingredients in the proper location with the proper closure of partial ingredient to prevent contamination.</li>
<li>Assure proper documentation is reported including amounts used, lot numbers, yields, metal detection, etc.</li>
<li>Label raw materials, finished goods, and supplies properly.</li>
<li>Maintain at least a “Quality Contributor” rating throughout the year as an operator.</li>
<li>Actively participate in periodic continuous improvement and training sessions to increase understanding of, and abilities related to, safety, quality, productivity, materials, and equipment operation.</li>
<li>Assure proper cleaning of equipment and work area and complete sanitation logs.</li>
<li>Other duties as assigned by management.</li>
<li>Every employee is expected to participate in education and training about MANE’s environmental commitments and then actively apply this to job-related and job-specific roles and responsibilities.</li>
<li>Consistent with MANE’s environmental commitments, employees will engage in awareness and practical training, relevant to job-related and job-specific roles and responsibilities, in order to adhere to applicable environmental policies, procedures, and best practices.</li>
</ul>
<h4>Education and experience:</h4>
<ul>
<li>High school diploma or equivalent but not required.</li>
<li>Ability to work with PLC/distributive computer controls.</li>
<li>Knowledge of basic mathematics, physics, and chemistry.</li>
<li>Flavor industry experience desired.</li>
<li>Computer literate.</li>
</ul>
<p>MANE offers industry leading benefits including a generous PTO plan. Additional benefits include paid holidays, annual year-end shutdown, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, employee assistance programs, and many more. MANE is known for having a culture that focuses on our employees and their well-being.</p>
<p>MANE is an equal opportunity employer.</p>
<p><strong>Schedule:</strong> 2-3-2 schedule, night shift 6pm-6:30am.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview The Senior English Copywriter is responsible for creating compelling and effective concepts and copy in the English / Arabic language for advertising campaigns. In collaboration with other members of the creative team, they craft communication pieces and campaigns across various mediums that effectively communicate the message and goals of the campaign, while also resonating with the target audience. They handle projects from concept to final execution, while overseeing and mentoring junior copywriters along the way. They have experience in client interaction, and can effectively present and rationalize their work. The position of Senior Copywriter is for someone who is a hands-on copywriter with natural storytelling ability and has experience working in an agency environment, creating conceptually driven campaigns and crafting copy in English / Arabic for global brands. • Partners with creative leaders to proactively seek out and contribute actionable and thought– provoking ideas. • Being able to juggle multiple projects, prioritize, and meet deadlines • Investigating industry best-practices and new possibilities • Taking part regularly in opportunity briefs, stretching their creative abilities consistently Responsibilities • Writing texts (e.g. copy, product descriptions), proofreading, and content editing • Ensuring the consistency of prepared content; • Works in partnership with an Art Director to develop creative concepts for marketing materials and marketing campaigns. • Have a keen understanding of all the channels in the 1:1 marketing space. • Understanding of the power of data intelligence to help them achieve the communication challenge. • Required to make conceptual and strategic decisions across a wide variety of clients and industries. • Experienced in taking briefs, crafting succinct and effective copy, writing and formatting copydecks, and interpreting brand tone of voice and language. • Develop and execute strategically-sound creative for cross-channel initiatives • Persuasively present both internally and to clients with credibility, reasoning, and emotion • Actively listen to truly understand the ask, client feedback, and internal feedback • Ensure communications are produced to the highest standards of accuracy and quality control • Deliver fresh ideas and personality while working with existing brand voice and tone • Conceptulizes and writes everything — from white paper ideas to scripts to in-store signage to social media and more. • Researches competitors and the industry to provide insight into trends and creative foresight • Partners with the creatives to make the idea, copy, and design a cohesive story Qualifications • At least 5 years of experience in concept creation and have a clear understanding of the difference between a communication concept and an executional idea. • Mastery in developing copy for large cross-channel and/or direct-marketing initiatives across media, both online and off • Bachelor’s Degree in appropriate field of study • Has the personality to develop thriving client relations and can lead creative presentations • Strong conceptualisation and smart thinking skills • Energy, a sense of humor and an open & curious minds • Exceptional conceptual and design skills and a robust portfolio that shows your talent both across mediums • A knack for strategic brainstorming, campaign development, creative brief development and creative execution Additional information R-4516 P-5119</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. As we scale our Marketplace (Food Delivery) and Fresh (Grocery) businesses across Lebanon, Iraq, and future markets, we are looking for a high-caliber VP Finance to partner closely with the CFO and executive team. This role goes beyond stewardship; it is a strategic leadership position with direct impact on growth, profitability, and geographic expansion. The VP Finance will drive financial excellence across multi-country operations, support complex commercial decision-making, and help shape the next phase of Toters regional journey. Key Responsibilities Strategic Finance & Business Partnership Act as a trusted advisor to the CFO and business leadership on finance strategy, investments and pricing. Lead financial planning across multiple business models (marketplace & inventory-led grocery) with distinct unit economics. Drive scenario planning and capital allocation decisions across geographies and verticals. Support Strategy team on M&A, partnerships, and new market entry strategies. Operational & Commercial Finance Oversee end-to-end finance operations across countries, including reporting, and performance tracking. Embed a data-driven performance culture, with clear visibility on unit economics (CAC, contribution margins, fulfillment costs, etc.). Partner closely with Operations, Commercial, and Product teams to optimize profitability and customer experience. Lead pricing, promotions, and margin optimization strategies across both food and grocery verticals. Governance, Controls & Risk Management Ensure robust financial controls and compliance across multiple jurisdictions. Maintain audit readiness and alignment with international standards and best practices. Proactively manage financial, regulatory, and operational risks in dynamic markets. Team Leadership & Capability Building Build, lead, and inspire a high-performing, regionally distributed finance team. Elevate finance from a support function to a true strategic partner to the business. Foster strong cross-functional collaboration and accountability across markets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>15+ years of progressive finance experience , including senior leadership roles in high-growth, complex environments. Background in multinationals, top-tier consulting, or leading regional tech / e-commerce / FMCG players. Strong exposure to multi-country operations and scaling businesses across emerging markets. Deep understanding of marketplace and/or inventory-led business models (e-commerce, delivery, retail, or similar). Proven track record in driving profitability, managing complexity, and influencing senior stakeholders. Experience in capital allocation, investment decisions, and strategic finance. Bachelor s degree in Finance/Accounting; MBA, CPA, or equivalent strongly preferred.</p><p>What Sets This Role Apart Direct impact on shaping the financial strategy of a leading regional tech player. Exposure to two distinct and complex business models under one platform. Opportunity to operate across diverse and high-growth markets. A seat at the table in defining Toters next phase of expansion.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
*Role Overview*<br>
We're looking for a detail-oriented E-Commerce Accountant to manage our day-to-day financials, reconcile multi-channel revenue streams, and keep our books clean across all markets. You'll be the financial backbone of a high-volume COD and digital payments operation.<br>
<br>
*Key Responsibilities*<br>
<br>
• Record and reconcile daily sales and revenue across all Shopify stores (UAE, KSA, Iraq, Lebanon, Jordan)<br>
• Manage and reconcile COD cash collections — coordinate directly with fulfillment centers in Iraq, Lebanon, and Jordan to track cash boxes, confirm collected amounts, and flag discrepancies<br>
• Reconcile digital payment channels in UAE and KSA: Stripe, Tamara (BNPL), and Tabby (BNPL) — accounting for platform fees and settlement timelines for each<br>
• Track and categorize Meta advertising costs per country<br>
• Maintain accurate books on QuickBooks (Online or Desktop)<br>
• Prepare weekly and monthly P&L reports per market<br>
• Monitor and account for COD failure/return rates<br>
• Manage accounts payable: suppliers, fulfillment partners, and service providers<br>
• Assist with VAT compliance in UAE and KSA<br>
• Flag cash flow risks and provide actionable financial summaries to management<br>
<br>
*Requirements*<br>
<br>
• 2+ years of accounting experience, preferably in e-commerce or retail<br>
• Hands-on experience with QuickBooks (mandatory)<br>
• Familiarity with Shopify reports and order data (mandatory)<br>
• Understanding of COD operations and fulfillment center reconciliation<br>
• Experience with payment gateways (Stripe, Tamara, Tabby) and their fee structures is a strong plus<br>
• Proficient in Excel / Google Sheets<br>
• Strong attention to detail — you'll be handling multi-currency, multi-country financials<br>
• Arabic and English proficiency preferred<br>
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*What Makes This Role Unique*<br>
You won't just be bookkeeping — you'll be managing real cash flowing through fulfillment centers across 5 countries, reconciling BNPL platforms, and giving leadership the financial clarity they need to make fast decisions.<br>
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*Location:* Remote / Hybrid<br>
*Reports to:* Founder<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">• *QuickBooks* — chart of accounts setup, journal entries, bank reconciliation, reporting<br>
• *Shopify Finance* — reading payout reports, reconciling orders, refunds, and discounts per store<br>
• *COD Reconciliation* — experience tracking cash-on-delivery collections through third-party fulfillment centers; ability to match dispatch vs. delivered vs. collected amounts<br>
• *Payment Gateway Accounting* — understanding how Stripe, Tamara, and Tabby settle funds, deduct fees, and handle refunds/chargebacks<br>
• *Multi-Country Bookkeeping* — comfortable working across different currencies (USD, AED, SAR, IQD, LBP, JOD) and consolidating into a single reporting currency<br>
• *Ad Spend Tracking* — logging and categorizing Meta (Facebook/Instagram) ad costs by country and attributing them to the correct P&L<br>
• *Excel / Google Sheets* — pivot tables, VLOOKUP, data cleaning — you'll be handling raw export files regularly<br>
• *VAT & Tax Awareness* — basic understanding of UAE and KSA VAT requirements<br>
• *Analytical Mindset* — ability to spot anomalies in cash flow, flag unusual COD failure spikes, and surface insights proactively<br>
• *Communication* — comfortable liaising with fulfillment center operations teams in Arabic and English to resolve cash discrepancies quickly<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong><span>Senior Manager – Agency Development and Transformation</span></strong><br><p><span>Responsible for driving agency growth, digital transformation, and business development initiatives across the Agency channel. The role leads strategic initiatives that enhance agent productivity, customer experience, operational efficiency, and business performance through the adoption of digital tools, AI-enabled solutions, innovative distribution strategies, and effective change management practices.</span></p><br><br><p><span>Acts as a strategic partner to the Agency Director in shaping the future agency model, developing leadership capabilities, coaching agency leaders, and ensuring sustainable growth through people development, technology adoption, and execution excellence.</span></p><br><br><span>1. Business Development & Growth</span><ul><li>Lead strategic business development initiatives to drive agency production, recruitment, activation, retention, and customer acquisition.</li><li>Identify growth opportunities through market analysis, agency performance insights, customer trends, and competitive benchmarking.</li><li>Design and execute growth campaigns focused on productivity improvement, portfolio expansion, customer retention, and cross-selling opportunities.</li><li>Partner with Agency Leaders to establish and execute annual business plans aligned with company objectives.</li><li>Drive initiatives that improve agency profitability and long-term portfolio quality.</li></ul><span>2. Digital & AI Transformation</span><ul><li>Lead the agency's digital transformation agenda by promoting the adoption of digital tools, automation solutions, and AI-powered platforms.</li><li>Identify opportunities to leverage data analytics, artificial intelligence, and predictive insights to improve decision making and sales effectiveness.</li><li>Champion digital sales practices and customer engagement models across the agency network.</li><li>Collaborate with technology, operations, and business teams to implement digital solutions that enhance agent productivity and client experience.</li><li>Drive a culture of innovation, continuous improvement, and technology adoption within the agency force.</li><li>Monitor digital adoption KPIs and recommend interventions to accelerate transformation outcomes.</li></ul><span>3. Agency Leadership & Organizational Development</span><ul><li>Support the Agency Director in developing and executing the agency's strategic vision and transformation roadmap.</li><li>Lead organizational development initiatives aimed at improving agency structure, governance, effectiveness, and scalability.</li><li>Strengthen leadership capability across Agency Managers and Agency Executives.</li><li>Foster a high-performance culture built on accountability, collaboration, customer centricity, and continuous development.</li><li>Act as a trusted advisor to agency leaders on organizational challenges, talent development, and business growth opportunities.</li></ul><br><span>4. Change Management & Transformation Leadership</span><ul><li>Lead large-scale transformation initiatives affecting processes, people, governance, and technology.</li><li>Develop change management strategies to ensure successful implementation of business transformation programs.</li><li>Engage stakeholders across agency and operations to drive alignment and adoption of strategic initiatives.</li><li>Identify organizational barriers to change and develop mitigation plans.</li><li>Monitor transformation progress and measure business impact through clearly defined KPIs.</li></ul><span>Strategic & Future-Focused Leadership</span><ul><li>Develops long-term strategies that position the agency for sustainable growth and market leadership.</li><li>Anticipates industry disruption and proactively drives innovation.</li></ul><span>Digital & AI Mindset</span><ul><li>Embraces emerging technologies and promotes data-driven decision making.</li><li>Leverages AI and analytics to improve business outcomes and customer experience.</li></ul><span>Change Leadership</span><ul><li>Leads organizational transformation with resilience and agility.</li><li>Inspires commitment and adoption during periods of change and uncertainty.</li></ul><span>Business Acumen & Growth Orientation</span><ul><li>Identifies growth opportunities and converts strategy into measurable results.</li><li>Balances commercial objectives with customer and employee value.</li></ul><span>Collaboration & Influence</span><ul><li>Builds strong partnerships across business functions and stakeholders.</li><li>Influences without authority and aligns diverse teams around common objectives.</li></ul><br>
<br><br> </div>
The Facility Manager is responsible for overseeing the efficient operation and maintenance of multiple sites within the assigned zone. This role ensures that all facilities operate at optimal performance, contractual obligations are met, and clients receive high-quality service. The ideal candidate combines strong technical expertise, operational leadership, and client relationship management skills to drive excellence across all managed sites.
<br>
<br>Key responsibilities:
<br>· Ensure all sites are technically sound and operating at peak efficiency by continuously evaluating system performance, identifying potential issues early, and coordinating corrective actions to prevent disruptions.
<br>· Monitor and enforce full compliance with contractual obligations, service level agreements (SLAs), and applicable local regulatory requirements.
<br>· Conduct regular and systematic site inspections to assess equipment condition, operational performance and safety standards. Document all findings in detailed technical reports, including identified risks, deficiencies, recommended corrective actions, and timelines. Present clear and structured reports to clients and internal stakeholders.
<br>· Develop, implement, and continuously optimize preventive maintenance plans for all systems and assets. Ensure maintenance schedules are followed rigorously, resources are properly allocated, and maintenance activities are executed in line with contractual requirements.
<br>· Utilize CAFM system to track, monitor operational parameters, approve work orders, and to ensure sound data entry.
<br>· Ensure 24/7 operational readiness and responsiveness by maintaining escalation procedures, on-call coverage, and rapid response protocols. Coordinate emergency interventions when required to minimize service disruption and restore operations efficiently.
<br>· Oversee timely execution of all planned and reactive maintenance activities, ensuring adherence to agreed timelines and quality standards. Manage and coordinate subcontractors, ensuring their performance aligns with contractual expectations, safety procedures, and technical requirements.
<br>· Conduct frequent meetings with clients to discuss performance and room for improvements.
<br>· Propose value added services to clients and highlight opportunities for betterments, upgrades, and renovations and prepare proposals accordingly.
<br>· Prepare and deliver periodic performance reports to clients, including KPIs, maintenance activities, incident summaries, compliance status, and improvement initiatives.
<br>· Maintain a high level of client satisfaction through proactive service and communication.
<br>
<br>Qualifications:
<br>· Bachelor's degree in Engineering; preferably Electrical or Mechanical Engineer.
<br>· Fluent in French.
<br>· IFMA or MEFMA certification is highly desirable.
<br>· Proven experience in facility management, site management, or a similar operational role with minimum 7+ years of experience.
<br>· Strong leadership, team management, and stakeholder coordination skills.
<br>· Excellent communication, reporting, and client relationship management abilities.
<br>· Demonstrated ability to manage multiple sites, priorities, and teams simultaneously.
<br>· Strong problem-solving skills with a proactive and results-oriented approach.
<br>· Coaching and mentoring ability to develop technical staff and improve overall team capability.
<br>· Ability to lead by example and foster a disciplined, safety-focused work culture.
<br>· Strong decision-making skills under pressure with a focus on practical and timely solutions
The Chief Accountant will be responsible for overseeing all accounting and financial operations of the organization, ensuring the accuracy and integrity of financial records, compliance with applicable regulations, and the efficient management of financial resources.
<br>S/he will supervise the accounting team, monitor financial reporting processes, manage budgeting and cash flow activities, and support management in strategic financial decision-making. The Chief Accountant will play a key role in maintaining strong internal controls, optimizing financial performance, and ensuring compliance with local tax laws and accounting standards.
<br>Preference will be given to candidates with previous experience in hospital or healthcare environments, demonstrating familiarity with healthcare accounting practices, insurance claims reconciliation, medical billing processes, and healthcare financial reporting.
<br>
<br>Key Responsibilities:
<br>• Oversee and manage the day-to-day operations of the accounting department.
<br>• Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements.
<br>• •Monitor and maintain the general ledger, accounts payable, accounts receivable, payroll, and fixed assets records.
<br>• Prepare and review financial reports, budgets, forecasts, and cash flow projections.
<br>• Ensure compliance with Lebanese accounting standards, tax regulations, and statutory requirements.
<br>• Coordinate and manage external audits, tax audits, and regulatory inspections.
<br>• Develop, implement, and monitor internal financial controls and accounting procedures.
<br>• Reconcile bank accounts, supplier accounts, customer accounts, and intercompany transactions.
<br>• Supervise the preparation and submission of tax declarations, VAT returns, payroll taxes, and other regulatory filings.
<br>• Monitor cash management activities and optimize working capital utilization.
<br>• Analyze financial performance and provide recommendations to management for cost optimization and operational efficiency.
<br>• Support budgeting and financial planning processes across departments.
<br>• Ensure proper documentation and maintenance of accounting records and supporting documents.
<br>• Coordinate with banks, auditors, government authorities, insurance companies, and external stakeholders as required.
<br>• Assist management in strategic financial planning and decision-making.
<br>• Train, mentor, and supervise accounting staff to ensure high performance and continuous professional development.
<br>• Maintain confidentiality of financial information and uphold the highest ethical and professional standards.
<br>• Stay updated on accounting regulations, tax laws, financial reporting standards, and industry best practices.
<br>• Support continuous improvement initiatives aimed at enhancing financial processes and reporting accuracy.
<br>
<br>Qualifications:
<br>Education: Bachelor’s degree in Accounting, Finance, or a related field. Master’s Degree is a plus
<br> Experience:
<br>• Minimum of 5 years of experience in a similar role.
<br>• Previous experience in a hospital, healthcare institution, or medical center is highly preferred.
<br>Knowledge:
<br>• Strong knowledge of financial reporting, budgeting, taxation, and internal controls.
<br>• Proficiency in accounting software and ERP systems.
<br>• Professional certification such as CPA, ACCA, CMA, or equivalent is required.
<br>Skills:
<br>• Excellent analytical, organizational, and problem-solving skills.
<br>• Strong leadership and team management capabilities.
<br>• Advanced proficiency in Microsoft Excel and financial reporting tools.
<br>• Excellent communication and interpersonal skills.
<br>• Ability to work under pressure and meet strict deadlines.
<br>• High level of integrity, professionalism, confidentiality, and attention to detail.
<br>Languages: Fluency in English, written and spoken is required. Knowledge of French or other languages is an advantage