Dermatologist Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The work of the consultant will result in legal and regulatory inputs that support ESCWA’s work on the XB project related to competition-based market studies, business regulations, and market functioning. The consultant’s inputs will help strengthen the legal analysis, improve the clarity and policy relevance of related outputs, and support recommendations aimed at improving competition conditions and institutional arrangements.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>2 Months<br> Duties and Responsibilities<br>Background Promoting fair and competitive markets is a key driver of economic efficiency, private-sector development, and consumer welfare. Across the Arab region, markets are undergoing rapid transformation driven by diversification efforts, evolving regulatory frameworks, digitalization, and global supply-chain shifts. These developments have increased the need for rigorous legal, regulatory, and competition analysis to help governments identify market distortions, assess anti-competitive practices, and design effective, evidence-based policy interventions. Within this context, ESCWA supports member States in strengthening competition frameworks, improving market performance, and building institutional, legal, and analytical capacities for competition assessment and enforcement. The Competition and Consumer Policies portfolio in the Economic Governance and Planning Section combines regional policy development, country-level technical assistance, market studies, capacity-building, and knowledge products, often in close collaboration with national competition authorities and other public institutions. A key area of focus is the use of competition-based market studies to identify structural, behavioral, regulatory, and legal constraints affecting market performance. These studies serve as practical tools for diagnosing market failures, reviewing the adequacy of legal and institutional frameworks, supporting enforcement priorities, and guiding reforms that enhance efficiency, resilience, and consumer welfare. Within this broader regional mandate, ESCWA is currently supporting the Sultanate of Oman in strengthening competition conditions in priority economic sectors. The building materials sector, which is central to construction, infrastructure development, and industrial activity, has been identified as a strategic area for in-depth analysis. The sector plays a critical role in national development yet faces challenges related to market structure, supply chains, pricing dynamics, regulatory requirements, institutional arrangements, and potential anti-competitive practices. To respond to these needs, ESCWA seeks to engage a Legal Competition Consultant to support legal, regulatory, policy, and technical work under the Competition and Consumer Policies portfolio. The consultant will be assigned primarily to the Oman building materials market study and will contribute to legal assessments, competition law and policy analysis, review of regulatory and institutional frameworks, and the identification of legal or procedural constraints affecting market competition. The consultant may also provide support to other related competition-policy activities of the section, as required and in line with the needs of the assignment. Duties and Responsibilities Under the overall supervision of the Project Manager and Economic Affairs Officer, the Consultant will support the legal and regulatory analysis of ESCWA’s work on competition policy, market studies, and business regulation. The Consultant will primarily support the legal analysis of the XB project for Oman building materials sector, while also providing legal and regulatory inputs to related work on market functioning, competition, consumer protection, and business regulations, as required and within the scope of the assignment.<br> Qualifications/special skills<br>A Master's degree or equivalent in law, business law or related areas is required. A first-level university degree, in combination with qualifying experience, may be accepted in lieu of the advanced degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 4 years of experience in the fields of law, economics, business, or related field is required. Experience in contributing to analytical papers is required. Understanding of legal frameworks in business environments is desirable. Previous experience in working with international organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. In addition, Arabic is a working language at ESCWA. For this position fluency in English and Arabic is required. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand).<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About OLX OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses.<br> Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.<br> OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users.<br> Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.<br> We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.<br> About the role As a Sales Specialist, you will focus on fostering relationships with both existing and new clients, driving upselling opportunities, and managing your assigned territory effectively.<br> Establishing contact and developing relationships with businesses Developing database of leads through referrals, telephone, canvassing, face to face, cold calling on business owners, direct mail, and networking Selling value added products and subscriptions to new and older (expired or cancelled) accounts Meeting weekly and monthly sales KPIs (value and volume) Territory analysis and management Providing client training to ensure efficient and continuous use of the service and providing performance regular reviews and reports to ensure maximum client retention Consistently and continuously monitoring client ‘health and quality metrics’ ensuring they are in line with management’s expectations and to ensure efficient use of service and no malpractice.<br> Communicating effectively to manage clients’ expectations to ensure they receive a great OLX service.<br> Reviewing clients’ accounts and highlight areas where the client can improve their performance to get more out of their listings A fast-paced, high-performing team.<br> Rewards &amp; Recognitions Learning &amp; Development opportunities #LebanonOLX Bachelor’s degree or an equivalent certification.<br> A car and a driving license, as this role requires you to attend many out-of-office meetings.<br> 3 to 5 years’ experience as a sales consultant.<br> Online sales experience is a plus.<br> Highly computer literate, adept at Excel, PowerPoint, and highly online savvy.<br> Knowledge in Sales, Business development, Negotiations, and Relationship Building.<br> Familiarity with the OLX website.<br> Excellent communication, negotiation, and presentation skills.<br> Fluent in both English and Arabic.<br> Ability to build relationships.<br> Ability to multitask.<br> Ambitious, positive, and committed attitude.<br> Ability to work in a fast-paced and target-driven company.<br> An energetic, mature, accountable, self-driven, fast learner and has strong analytical skills.<br></span> </div>

<p><h4>Job summary</h4> <p>The Presales Consultant will work closely with the sales and delivery teams to understand customer needs, prepare technical and commercial proposals, conduct solution demonstrations, and support the sales cycle from qualification through proposal submission.</p> <h4>Key responsibilities</h4> <ul> <li>Engage with customers to understand business and technical requirements.</li> <li>Conduct discovery sessions and gather customer needs.</li> <li>Design and present solution proposals aligned with customer requirements.</li> <li>Prepare presentations, RFP/RFI/RFQ responses, and technical documentation.</li> <li>Deliver product demonstrations and solution walkthroughs.</li> <li>Collaborate with delivery and technical teams to develop solution architectures.</li> <li>Support the sales team throughout the sales cycle.</li> <li>Stay updated on market trends and enterprise technology solutions.</li> <li>Build strong relationships with customers and technology partners.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of experience in a presales, solution consulting, or solution architect role.</li> <li>Experience with at least one enterprise platform such as: <ul> <li>SAP</li> <li>ServiceNow</li> <li>OpenText</li> <li>Boomi</li> <li>Microsoft Dynamics 365</li> <li>Oracle ERP</li> <li>Salesforce</li> </ul> </li> <li>Previous experience working with ERP or enterprise software solutions is highly preferred.</li> <li>Strong understanding of business processes and digital transformation.</li> <li>Experience preparing technical proposals and responding to RFPs.</li> <li>Excellent presentation and communication skills.</li> <li>Ability to explain technical concepts to both technical and non-technical stakeholders.</li> <li>Strong English communication skills.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience in enterprise integrations, cloud solutions, or workflow automation.</li> <li>Experience working with enterprise customers in the Middle East is a plus.</li> <li>Relevant vendor certifications (SAP, ServiceNow, Boomi, OpenText, etc.) are advantageous.</li> </ul></p><p></p>

We are looking for an experienced Senior Technical Learning & Development Specialist to design and deliver technical training, conduct assessments and audits, and ensure high standards of employee performance and service quality across branches. <br> <br>Key Responsibilities: <br>* Deliver technical, theoretical and practical training <br>* Conduct assessments, audits and follow-up coaching <br>* Ensure compliance with SOPs, protocols and safety standards <br>* Train employees on treatments, equipment, products and consultation techniques <br>* Identify training needs and develop improvement plans <br>* Monitor employee performance and provide corrective training <br>* Support new treatment, technology and service launches <br>* Prepare training reports and performance data <br>* Travel to branches as required <br> <br>Requirements: <br>* Diploma or bachelor’s degree in Aesthetics, Cosmetology, Medical, Paramedical or related field <br>* 3–5 years of relevant experience in technical training or aesthetic/medical practice <br>* Experience in training, assessments and audits <br>* Fluent in English & Arabic <br>* Willingness to travel

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking a Boomi Technical Consultant to design, develop, implement, and support integration solutions using the Boomi Integration Platform (iPaaS) .<br> The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems.<br> The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.<br> Key Responsibilities Design, develop, and implement integration solutions using Boomi AtomSphere .<br> Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.<br> Develop APIs and web services using REST and SOAP.<br> Configure connectors, processes, mappings, profiles, and business rules.<br> Perform data transformation, validation, and error handling.<br> Deploy, monitor, and troubleshoot Boomi integrations.<br> Configure and manage Boomi Atoms, Molecules, and Atom Clouds.<br> Collaborate with functional consultants and business users to gather requirements.<br> Support API management and integration best practices.<br> Optimize integration performance and ensure system reliability.<br> Prepare technical documentation and deployment guides.<br> Provide production support and resolve integration issues.<br> Participate in testing, UAT, and go-live activities.<br> Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 3+ years of hands-on experience with Boomi AtomSphere .<br> Experience developing enterprise integration solutions.<br> Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.<br> Experience with SQL and relational databases.<br> Experience integrating cloud and on-premises applications.<br> Knowledge of data mapping and transformation techniques.<br> Strong troubleshooting and debugging skills.<br> Excellent communication and problem-solving skills.<br> Preferred Qualifications Boomi Professional Developer or Professional Architect Certification.<br> Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.<br> Knowledge of API Management and EDI integrations.<br> Experience with CI/CD pipelines and Git.<br> Familiarity with AWS, Azure, or GCP.<br> Knowledge of scripting languages such as JavaScript or Groovy.<br> Experience working in Agile environments.<br> Soft Skills Soft Skills Strong analytical and problem-solving abilities.<br> Excellent communication and stakeholder management.<br> Ability to manage multiple projects simultaneously.<br> Customer-focused mindset.<br> Strong documentation and organizational skills.<br> Ability to work independently and as part of a team.<br></span> </div>

We are looking for a professional and experienced Spa Therapist to join us at a 4-star hotel

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant is expected to draft a paper that develops a framework outlining the key determinants for advancing care reforms and systems.<br> Work Location<br>Remote<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background Around the world, societies and economies are undergoing socio-demographic changes such as ageing populations, low fertility rates, urbanization, increased migration, widespread crises and conflicts, and climate change, which have all intensified the demand for care. However, while gaining global importance, care work still remains invisible and undervalued, often relegated to informal and unpaid labour, disproportionately borne by women, thus hindering their empowerment. Although this trend is observed globally, it is particularly acute in the Arab region where women undertake 80 to 90 per cent of all unpaid care work and spend 4.7 times more time than men on these responsibilities, exceeding the global average of 3.62 . Unpaid care work hinders women’s visibility and participation in public economic and political spheres as well as in decision-making processes in the Arab region. The disproportionate unpaid care work undertaken by women limits their economic engagement and opportunities, as it makes it challenging for them to balance work and family responsibilities. Additionally, women often face gender stereotypes, limited professional development opportunities, and an institutional culture that marginalizes their contributions. Women’s economic and political participation in the region remain low compared to global averages. In 2025, women’s labour force participation was only 19 per cent, less than half the global average of 49 per cent, making it the lowest rate worldwide . Women’s political representation shows a similarly stark gap. In December 2025, women held only 27 per cent of national parliamentary seats globally, with an even lower share in the Middle East and North Africa at around 16 per cent, the lowest in the world . However, there has been growing regional momentum realizing gains in the care economy with many countries in the Arab region offering instructive examples of care reforms. Nevertheless, these reforms are often sector-specific, focusing on one policy area such as labour without approaching care in a holistic manner interconnected across different sectors and policy areas. Within this context, understanding the political economy which examines how social, economic, and political factors shape care policies and systems becomes a pressing priority. Building on these reform efforts in the Arab region and looking at breakthroughs in care policymaking globally, including Latin America which has been particularly active in advancing comprehensive care systems, it is increasingly important to understand how care, often framed solely as a gender equality issue, intersects with other major development issues and policy domains. This highlights the regional need for policies that recognize care as a central element of sustainable economies and redistribute it among different stakeholders including the state. Ongoing inter-regional collaboration between UN regional commissions, namely ESCWA and the United Nations Economic Commission for Latin America and the Caribbean (ECLAC) including through a project on advancing care policies for transformative recovery in Latin America and the Caribbean, Asia-Pacific and the Arab states, seeks to draw lessons from Latin American countries’ experiences in advancing comprehensive care systems. Given the inherent political nature of care policymaking, it is essential to understand what prompts political actors to prioritize care. A key driver is awareness around the critical role care plays in society and its far-reaching implications for economic and social well-being. When care is made visible as a cross-cutting issue that affects economic growth, labour force participation, health outcomes, social cohesion, and gender equality, it is more likely to gain traction in political discourse and influence the selection of policy instruments, thereby driving change in laws, budgets, and institutional support for care systems. Objective and methodology ESCWA seeks to hire a consultant to assist in drafting a paper, in collaboration with ECLAC, that thoroughly examines the factors and determinants behind care reforms, investigating the political economy of care in the Arab region and relating it to Latin America’s experience. The paper will draw on experiences from both Latin American and Arab countries to demonstrate the importance of moving beyond fragmented care reform policies towards comprehensive care systems. It will build on the recommendations provided by experts during ESCWA’s Expert Group Meeting on the Political Economy of Care Policies: Determinants for Reform in the Arab Region organized in July 2026. Tasks and responsibilities The consultant will be responsible for the following tasks: - Desk review: undertake a desk review of available successful and as well as unachieved experiences in advancing care policies and systems from Latin America and the Arab region; - Based on the results of the desk review, undertake consultations with relevant stakeholders on the main determinants, challenges or barriers which they have faced while working on advancing care policies and systems; - Review the results of consultations with relevant stakeholders from the Arab region on the main determinants, challenges or barriers which they have faced while working on advancing care policies and systems; - Propose the elements and dynamics among key determinants to advance care policies and systems and draw lessons for future policy making and reforms on care while taking into account the discussions and recommendations of the Expert Group Meeting above mentioned. - Suggest a detailed outline to be validated and agreed upon with ESCWA’s team in consultation with ECLAC; - Based on the agreed outline, prepare the first draft of the paper to be reviewed by ESCWA’s team; - Prepare a final draft based on the comments and recommendations provided by ESCWA and ECLAC’s teams. Supervision: The consultant will work Under the direct supervision of the Social Affairs Officer responsible for the care economy stream at the United Nations Economic and Social Commission for Western Asia (ESCWA) Ms. Rouba ARJA, and overall guidance of the gender Justice, Population and Inclusive Development cluster leader. The consultant is expected to provide regular updates on the work progress.<br> Qualifications/special skills<br>A master’s degree in economy, or sociology, or law or gender studies or related area is required. A PhD in one of these fields is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of professional work experience in areas related to public policy making is required. Previous experience in social policy reform and changes is required. Previous experience in working on care policies is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Knowledge of Spanish and/or Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

✨ We're Hiring | Facial Therapist – Lebanon ???????? <br> <br>Are you passionate about skincare, beauty, and helping clients look and feel their best? <br> <br>Join Silkor, the leading name in medical aesthetics, and become part of a professional team dedicated to excellence and continuous growth. <br> <br>We're looking for a Facial Therapist who has: <br>???? Experience in facial treatments and skincare services <br>???? Excellent communication and customer service skills <br>???? A passion for beauty, wellness, and client care <br>???? A professional appearance and positive attitude <br>???? The ability to work in a fast-paced, team-oriented environment <br> <br>What we offer: <br>✨ Competitive salary <br>✨ Professional training and continuous development <br>✨ Career growth opportunities <br>✨ A dynamic and supportive work environment <br>✨ The opportunity to work with one of the region's leading aesthetic medical companies <br> <br>???? Location: Lebanon <br> <br>???? Send your CV to bnatour@silkor.com and become part of the Silkor family!

About Binayati <br>Binayati is a leading all-in-one property management platform that helps property managers, landlords, building committees, and residential communities manage their operations more efficiently. <br>Our platform centralizes accounting, maintenance, communication, billing, and resident management into one easy-to-use solution. By replacing scattered spreadsheets, paperwork, and endless WhatsApp conversations, Binayati enables property managers to save time, improve transparency, and deliver a better living experience. <br>As we continue to grow, we're looking for a passionate and results-driven Sales Consultant to join our team. <br> <br>About the Role <br>This is a highly consultative, relationship-focused sales role. You won't simply be selling software—you'll be helping property managers and building owners transform the way they manage their communities. <br>You'll spend much of your time meeting clients face-to-face, understanding their operational challenges, demonstrating the platform, and guiding them toward the right solution. <br>If you enjoy meeting people, building trust, and closing meaningful deals, we'd love to meet you. <br> <br>Key Responsibilities <br>Conduct in-person meetings with property managers, building committees, syndicates, and landlords. <br>Identify, qualify, and develop new business opportunities. <br>Understand each client's operational challenges and recommend the most suitable Binayati solution. <br>Deliver engaging product demonstrations and presentations. <br>Prepare tailored proposals and quotations. <br>Manage the complete sales cycle from prospecting to closing. <br>Build long-term relationships with clients and ensure a smooth onboarding experience. <br>Maintain accurate records and sales activities within the CRM. <br>Collaborate with the Customer Success and Product teams to ensure excellent client experiences. <br>Stay informed about market trends, customer feedback, and competitor activity. <br>Achieve monthly and quarterly sales targets while contributing to the company's continued growth. <br> <br>What We're Looking For <br>3–7 years of experience in B2B sales, consultative sales, business development, or account management. <br>Strong communication, presentation, and negotiation skills. <br>Ability to build trust and establish long-term client relationships. <br>Experience selling software, SaaS, technology, real estate, property management, or business solutions is highly preferred. <br>Strong organizational skills with excellent follow-up and attention to detail. <br>Comfortable conducting frequent field visits and client meetings. <br>Proficient with CRM systems and Microsoft Office or Google Workspace. <br>Bachelor's degree in Business, Marketing, Management, or a related field (or equivalent professional experience). <br>Fluent in Arabic and English (French is a plus). <br>Dynamic, professional, and self-motivated. <br>Comfortable working in a target-driven environment with performance-based incentives. <br> <br>Requirements <br>Must own a car and be willing to conduct regular client visits. <br>Based in or able to work full-time from Beirut. <br> <br>Why Join Binayati? <br>Join one of Lebanon's leading PropTech companies. <br>Work with an innovative product that solves real business challenges. <br>Competitive salary plus attractive performance-based commissions. <br>Continuous learning and professional development opportunities. <br>A collaborative, supportive, and ambitious work environment with real opportunities for career growth. <br> <br>Apply Now <br>If you're passionate about sales, enjoy building relationships, and want to be part of a growing technology company that's transforming property management, we'd love to hear from you

<p>We are seeking a detail-oriented Freight Forwarding Operations Specialist to manage our end-to-end shipping lifecycles. The primary focus of this role is to handle cargo bookings, negotiate rates, and coordinate daily with our global network of overseas agents and local carriers to ensure smooth cargo movement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Supply Chain Management, Logistics, Business, or a related field.</p><p>2 5 years of active operations experience within a freight forwarding environment.</p><p>Strong negotiation and clear professional English skills for interacting with international agents.</p><p>Deep understanding of Incoterms, ocean/air container specifications, and global customs procedures</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Namou Properties Namou Properties is assisting a private household in Beirut with the recruitment of a qualified Pediatric Speech Therapist to provide specialized speech and communication support.<br> About the Role We are looking for an experienced and compassionate Speech Therapist based in Lebanon to work with a 6-year-old child with a partial hearing disability.<br> The therapist will support the child’s speech, language, listening, and communication development through personalized therapy.<br> Responsibilities Assess the child’s speech, language, listening, and communication abilities.<br> Develop and deliver an individualized therapy plan.<br> Work on speech clarity, vocabulary, language development, listening, comprehension, and communication skills.<br> Adapt therapy techniques to the child’s hearing needs.<br> Monitor and document the child’s progress.<br> Provide parents with guidance and exercises to support development at home.<br> Bachelor’s or Master’s degree in Speech Therapy, Speech-Language Pathology, Orthophony, or a related field.<br> Experience working with children with hearing loss or hearing-related communication difficulties is highly preferred.<br> Strong knowledge of child speech and language development.<br> Fluent in Arabic, English.<br> French is a plus.<br> Valid license to practice in Lebanon or eligibility to obtain one.<br></span> </div>

About the Employer <br>The Employer is a leading ERP implementation partner in Lebanon, delivering tailored business solutions to clients across various industries. Their mission is to help organizations streamline operations, improve efficiency, and achieve sustainable growth through world-class ERP systems. <br> <br>Job Summary <br>We are seeking an ERP Functional Consultant with proven experience in ERP implementation to join our Client’s dynamic team. The ideal candidate will act as the bridge between the Employer’s clients’ business needs and the Employer’s technical team, ensuring the successful delivery of customized ERP solutions. <br> <br>Key responsibilities <br>• Requirement Gathering: Meet with clients to understand their business processes, needs, and pain points. <br>• Business Process Analysis: Map client requirements to the ERP’s functionalities and identify gaps. <br>• Solution Design: Configure the ERP modules to align with client business workflows. <br>• Implementation: Lead module setup, testing, and deployment across multiple departments. <br>• Training & Support: Provide end-user training and prepare documentation/user manuals. <br>• Project Coordination: Work closely with technical developers to ensure timely and accurate customization. <br>• Testing & Validation: Conduct functional testing, UAT, and system validation before go-live. <br>• Client Relationship Management: Serve as the primary functional contact throughout the project lifecycle. <br>• Post-Go-Live Support: Provide ongoing assistance and process optimization guidance. <br>Required skills & qualifications <br>• Bachelor’s degree in Business Administration, Accounting, Finance, Industrial Engineering, Information Systems, or related field. <br>• Minimum 2–3 years of experience in ERP implementation (Odoo experience is highly preferred). <br>• Strong understanding of business processes in one or more of the following areas: Accounting, Inventory, Sales, Purchasing, Manufacturing, HR, or CRM. <br>• Excellent analytical, problem-solving, and process-mapping skills. <br>• Proficiency in both English and Arabic; French is a plus. <br>• Strong communication and presentation abilities. <br>• Ability to work independently and as part of a team under tight deadlines. <br>Preferred Skills <br>• Hands-on experience with Odoo Community or Enterprise editions. <br>• Knowledge of database concepts and basic understanding of Python (for functional-technical discussions). <br>• PMP, Agile, or other project management methodology exposure. <br>• Prior work experience with an Odoo partner or ERP consulting firm in Lebanon or the region

<p>Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Process incoming urgent orders and handle complicated purchases with patience and sound judgment.</li><li>Carefully verify all order and purchase details using a required double-check procedure.</li><li>Identify and resolve order problems, asking teammates when necessary.</li><li>Monitor the order queue and complete all urgent open orders before the end of each shift.</li><li>Communicate clearly and professionally.</li><li>Maintain accuracy and focus during both busy and repetitive periods.</li></ul><p>Performance Evaluation</p><p>Performance will be reviewed weekly during the training and probation period, with priority given to:</p><ul><li>Order accuracy and error prevention.</li><li>Completion of assigned actionable orders.</li><li>Productivity and daily order statistics.</li><li>Communication, reliability, and problem-solving.</li></ul><p>Work Location</p><p>Remote Work from home.</p><p>Work Schedule</p><ul><li>Six days per week, including weekends.</li><li>Eight (8) hours per shift.</li><li>3:00 p.m. to 11:00 p.m. Lebanon time.</li><li>One scheduled day off per week.</li></ul><p>Training</p><p>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Exceptional attention to detail and commitment to accuracy.</p><p>Patient, consistent, and able to stay focused during repetitive work.</p><p>Proactive and quick-thinking without sacrificing accuracy.</p><p>Comfortable learning and working online with browsers.</p><p>Strong organizational and problem-solving skills.</p><p>Good written and spoken English.</p><p>Able to work independently with minimal supervision.</p><p>High level of responsibility, integrity, and confidentiality.</p><p>Reliable computer for remote work from home.</p>

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p> <p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p> <p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p> <h4>Role Overview</h4> <p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p> <p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p> <h4>Key Responsibilities</h4> <strong>Recruitment & Talent Acquisition</strong><br> <li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li> <li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li> <li>Screen applications and coordinate subsequent interview stages with hiring managers.</li> <li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li> <li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li> <li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li> <li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li> <strong>Onboarding & Orientation</strong><br> <li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li> <li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li> <li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li> <li>Support new employees throughout their integration into the company.</li> <strong>HR Administration</strong><br> <li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li> <li>Support the development, implementation, and communication of HR policies and procedures.</li> <li>Maintain HR databases and generate reports as needed.</li> <li>Assist with HR documentation, employee letters, and administrative processes.</li> <strong>Employee Relations & Engagement</strong><br> <li>Coordinate employee engagement activities, team-building events, and company outings.</li> <li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li> <li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li> <li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li> <strong>Performance Management & Learning & Development</strong><br> <li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li> <li>Help with learning and development initiatives and maintain training records.</li> <li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li> <li>Support managers and employees in achieving development objectives and growth goals.</li> <h4>What We're Looking For</h4> <li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li> <li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li> <li>Strong interviewing, communication, and stakeholder management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to manage multiple priorities and projects simultaneously.</li> <li>Strong attention to detail and administrative skills.</li> <li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li> <li>Comfortable operating in a fast-paced, performance-driven environment.</li> <li>Strong sense of ownership, accountability, and initiative.</li> <li>Fluency in English is required; additional languages are a plus.</li> <h4>What We Offer</h4> <li>Clear career progression and access to learning and development programs.</li> <li>Exposure to international hiring and HR initiatives across multiple markets.</li> <li>The opportunity to play a key role in the growth of a rapidly scaling company.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>

Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately and efficiently during our overnight shift. <br> <br>Key Responsibilities <br> <br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment. <br>-Carefully verify all order and purchase details using a required double-check procedure. <br>-Identify and resolve order problems, asking teammates when necessary. <br>-Monitor the order queue and complete all urgent open orders before the end of each shift. <br>-Communicate clearly and professionally. <br>-Maintain accuracy and focus during both busy and repetitive periods. <br> <br>Requirements <br> <br>-Exceptional attention to detail and commitment to accuracy. <br>-Patient, consistent, and able to stay focused during repetitive work. <br>-Proactive and quick-thinking without sacrificing accuracy. <br>-Comfortable learning and working online with browsers. <br>-Strong organizational and problem-solving skills. <br>-Good written and spoken English. <br>-Able to work independently with minimal supervision. <br>-High level of responsibility, integrity, and confidentiality. <br>-Reliable computer for remote work from home. <br> <br>Performance Evaluation <br> <br>Performance will be reviewed weekly during the training and probation period, with priority given to: <br> <br>-Order accuracy and error prevention. <br>-Completion of assigned actionable orders. <br>-Productivity and daily order statistics. <br>-Communication, reliability, and problem-solving. <br> <br>Work Location <br> <br>Remote – Work from home. <br> <br>Work Schedule <br> <br>-Six nights per week, including weekends. <br>-Eight (8) hours per shift. <br>-11:00 p.m. to 7:00 a.m. Lebanon time. <br>-One scheduled day off per week. <br> <br>Training <br> <br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards. <br> <br>If this position matches your skills and availability, please email your CV to info@dcs961.com with the subject line: Night-Shift Order Processing Application

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p> <p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p> <p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p> <h4>Role Overview</h4> <p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p> <p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p> <h4>Key Responsibilities</h4> <strong>Recruitment & Talent Acquisition</strong><br> <li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li> <li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li> <li>Screen applications and coordinate subsequent interview stages with hiring managers.</li> <li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li> <li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li> <li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li> <li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li> <strong>Onboarding & Orientation</strong><br> <li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li> <li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li> <li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li> <li>Support new employees throughout their integration into the company.</li> <strong>HR Administration</strong><br> <li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li> <li>Support the development, implementation, and communication of HR policies and procedures.</li> <li>Maintain HR databases and generate reports as needed.</li> <li>Assist with HR documentation, employee letters, and administrative processes.</li> <strong>Employee Relations & Engagement</strong><br> <li>Coordinate employee engagement activities, team-building events, and company outings.</li> <li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li> <li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li> <li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li> <strong>Performance Management & Learning & Development</strong><br> <li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li> <li>Help with learning and development initiatives and maintain training records.</li> <li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li> <li>Support managers and employees in achieving development objectives and growth goals.</li> <h4>What We're Looking For</h4> <li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li> <li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li> <li>Strong interviewing, communication, and stakeholder management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to manage multiple priorities and projects simultaneously.</li> <li>Strong attention to detail and administrative skills.</li> <li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li> <li>Comfortable operating in a fast-paced, performance-driven environment.</li> <li>Strong sense of ownership, accountability, and initiative.</li> <li>Fluency in English is required; additional languages are a plus.</li> <h4>What We Offer</h4> <li>Clear career progression and access to learning and development programs.</li> <li>Exposure to international hiring and HR initiatives across multiple markets.</li> <li>The opportunity to play a key role in the growth of a rapidly scaling company.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an Implementation Specialist - to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role This role bridges technical engineering and customer delivery, ensuring successful implementations from initial setup through go-live and post-launch support.<br> The ideal candidate is someone who can speak both the language of technology and the language of business finance.<br> They are comfortable discussing APIs and database structures with IT teams while also understanding financial statements, KPIs, profitability analysis, and business performance metrics.<br> This combination enables them to successfully implement solutions that deliver meaningful business value, not just technical functionality.<br> Key Responsibilities Solution Implementation &amp; Configuration Financial &amp; Business Process Analysis Data Integration &amp; Technical Delivery: Configure and troubleshoot APIs, data imports, exports, ETL processes, and data mappings.<br> Ensure data quality, integrity, and consistency across all integrated systems.<br> Testing &amp; Quality Assurance: Develop and execute test plans, system validation procedures, and UAT Verify the accuracy of financial reports, dashboards, and AI-generated insights.<br> Identify, troubleshoot, and resolve technical and business-related implementation issues.<br> AI &amp; Analytics Enablement: Support the deployment of AI-powered analytics, forecasting, benchmarking, and performance management solutions.<br> Assist clients in leveraging AI insights to improve operational decision-making.<br> Collaborate with the product and development teams to identify enhancement opportunities based on client feedback and implementation experience.<br> Cross-Functional Collaboration: Work closely with AI Consultants, Product Managers, Developers, Data Engineers to ensure successful project delivery.<br> Provide feedback to product and engineering teams to enhance Lumina AI capabilities and user experience.<br> Strong technical background in software implementation, integrations, APIs, SQL, and data analysis.<br> Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions.<br> Configure Lumina AI solutions to support financial reporting, budgeting, forecasting… Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.<br></span> </div>

<p>The United Nations has proclaimed the Decade of Sustainable Transport to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration).</p><p>The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan.</p><p>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design:</p><p>A- Needs and Gap Assessment</p><ul><li>Map existing national transport data systems, indicators, and reporting cycles in the region.</li><li>Identify gaps relative to the UN Decade s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data).</li></ul><p>B- Technical Architecture Design</p><ul><li>Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols).</li><li>Define core indicators: minimum set for the Decade, plus optional expansion.</li><li>Specify requirements for data validation, quality assurance, and interoperability with national systems.</li><li>Recommend open-source or commercially available platforms (with cost-benefit comparison).</li></ul><p>C- Institutional and Governance Framework</p><ul><li>Define roles and responsibilities: regional hub, national focal points, technical working group.</li><li>Propose data ownership, access rights, confidentiality, and data sharing agreements.</li><li>Outline a capacity-building plan for member states.</li></ul><p>D- Implementation Roadmap</p><ul><li>Phased timeline with milestones, risks, and dependencies.</li><li>Pilot testing approach (2 3 willing member states).</li><li>Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2><ul><li>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>At least 10 years of experience in transport data systems, regional integration projects, or M&amp;E frameworks for sustainable transport is required.</li><li>Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable.</li><li>Excellent writing skills is required.</li></ul><h2>Languages</h2><ul><li>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA.</li><li>Fluency in English and Arabic is required, as the report should be delivered in English or Arabic.</li><li>Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1- Annotated outline based on discussion with ESCWA regarding structure and scope of the paper 2- First draft of analytical paper based on feedback received on annotated outline, including preliminary list of references 3- Final analytical paper based on feedback received on first draft, including footnotes and complete references<br> Work Location<br>Remotely<br> Expected duration<br>6 weeks<br> Duties and Responsibilities<br>Background Food systems are central to food security, livelihoods and natural resource sustainability cross the Arab region. They encompass the actors and activities involved in producing, processing, distributing and consuming food, and are shaped by their interactions with health, nutrition, livelihoods, natural resources and climate. The 2021 United Nations Food Systems Summit underscored the need for integrated approaches to food systems transformation, recognizing these interlinkages and the importance of coherent action across sectors. Food systems in the Arab region are exposed to multiple, interconnected pressures. Water scarcity, land degradation and climate change constrain productive capacity and increase exposure to drought, heat stress, floods and other climate-related shocks, with implications for food production and rural livelihoods. At the same time, high dependence on food imports in many countries increases the exposure of food availability and affordability to international market volatility, trade disruptions and supply-chain shocks. Conflict, economic instability and other crises can compound these pressures, disrupting production, markets and infrastructure and exacerbating existing vulnerabilities across food systems. These pressures have important implications not only for food security and nutrition, but also for rural livelihoods, employment, and natural resource management. Understanding the structural characteristics and vulnerabilities of food systems across the region is therefore important for strengthening resilience, sustainability, and inclusivity. Objective To prepare an analytical paper on food systems across Arab States that elaborates on current conditions and offers insights on potential future developments. The consultant will compile and analyze relevant data, identify regional examples, and prepare a paper in accordance with the agreed outline. Duties and Responsibilities Under the overall guidance of the Climate Change and Natural Resource Sustainability Cluster Lead and the direct supervision of the Chief of Environmental and Food Policies Team, the consultant will undertake the following tasks: • Provide a framing for food systems transformation in the Arab region, drawing on national processes and priorities, as well as regional and global approaches to food systems. • Review the present landscape characterizing food systems in Arab countries, providing examples of fruitful cooperation between multiple Arab countries. • Examine key drivers of food-system vulnerability and resilience in the region, including climate change, water scarcity, natural resource constraints, conflict, and economic and market shocks. • Assess the role of cross-national linkages in shaping food-system outcomes, including flows of food, agricultural inputs, finance, technology and knowledge, and identify opportunities for regional cooperation. • Offer insights and recommendations on priority areas for investment and cooperation to strengthen food security, nutrition, livelihoods, and the resilience and sustainability of food systems across the region.<br> Qualifications/special skills<br>A master's degree or higher in food security/food systems, economics, public policy, agriculture, climate change, sustainable development or a related field is required. A PhD is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of professional work experience in the field of food systems, with demonstrated experience working on regional development issues related to the Arab region is required. Demonstrated experience writing reports and papers for international organizations on energy is required. Demonstrated experience conducting quantitative analysis and interpretation is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Knowledge of Arabic is desirable. Knowledge of French is desirable. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>