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<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business unit overview</h4> <p>Risk and Quality at PwC focuses on supporting internal teams to mitigate and control client engagement risks. Risk and Quality professionals are experienced auditors and/or technical specialists who lead audit quality through thought leadership, setting guidance, and a continuous cycle of improvement, learning, and monitoring.</p> <h4>How you’ll contribute</h4> <p>This role offers an exciting opportunity to contribute to a dynamic team, drive meaningful impact, and grow professionally. As an R&Q Associate, your responsibilities include but are not limited to:</p> <ul> <li>Being a first point of contact and assisting proactively in the handling of technical risk management, professional standards and regulatory related consultations and queries.</li> <li>Handling the review and monitoring of the compliance with professional standards and audit guidance for a selected number of audit engagements annually and ensuring that key deadlines are met.</li> <li>Contributing to the development of your own and your team’s technical acumen and staying up to date with the professional and regulatory changes.</li> <li>Assisting in the various monitoring and reporting activities handled by the R&Q function to ensure compliance with ISQM1 and firm’s risk management policies.</li> <li>Keeping up to date with local, national business and economic issues and contributing to the thinking of the risk implications and implementation of risk mitigation measures, as needed.</li> <li>Maintenance and update of relevant R&Q tools, templates, checklists, databases etc. that provide guidance and support to engagement teams.</li> <li>Being responsible for the coaching, mentoring and development of team members reporting to you while caring about their well-being.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious, resilient and always seeking opportunities to grow and develop. In addition, you recognize yourself in the following characteristics:</p> <ul> <li>A bachelor’s degree in accounting, finance or another related academic major.</li> <li>About 1-3 years of professional experience in external financial audit.</li> <li>Completing a recognized professional qualification such as ACCA, CA, ACA, CPA is preferable.</li> <li>Experience working with cross industries/clients is considered an asset.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team and multicultural environment including remote working abilities.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Strong project management skills.</li> <li>Confidence in challenging yourself and others to advise on technical audit and risk management related consultations.</li> <li>Ability to establish and nurture positive relationships across all levels.</li> <li>Driving innovative thinking and supporting others through change and uncertainty to overcome hurdles.</li> <li>Taking pride in your work and in the audit profession, showing resilience and demonstrating dedication to self-development including being agile and innovative in the digital world.</li> <li>Promoting and encouraging others to value differences when working in diverse teams.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job—you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business unit overview</h4> <p>Risk and Quality at PwC focuses on supporting internal teams to mitigate and control client engagement risks. Risk and Quality professionals are experienced auditors and/or technical specialists who lead audit quality through thought leadership, setting guidance, and a continuous cycle of improvement, learning, and monitoring.</p> <h4>How you’ll contribute</h4> <p>This role offers an exciting opportunity to contribute to a dynamic team, drive meaningful impact, and grow professionally. As an R&Q Associate, your responsibilities include but are not limited to:</p> <ul> <li>Being a first point of contact and assisting proactively in the handling of technical risk management, professional standards and regulatory related consultations and queries.</li> <li>Handling the review and monitoring of the compliance with professional standards and audit guidance for a selected number of audit engagements annually and ensuring that key deadlines are met.</li> <li>Contributing to the development of your own and your team’s technical acumen and staying up to date with the professional and regulatory changes.</li> <li>Assisting in the various monitoring and reporting activities handled by the R&Q function to ensure compliance with ISQM1 and firm’s risk management policies.</li> <li>Keeping up to date with local, national business and economic issues and contributing to the thinking of the risk implications and implementation of risk mitigation measures, as needed.</li> <li>Maintenance and update of relevant R&Q tools, templates, checklists, databases etc. that provide guidance and support to engagement teams.</li> <li>Being responsible for the coaching, mentoring and development of team members reporting to you while caring about their well-being.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious, resilient and always seeking opportunities to grow and develop. In addition, you recognize yourself in the following characteristics:</p> <ul> <li>A bachelor’s degree in accounting, finance or another related academic major.</li> <li>About 1-3 years of professional experience in external financial audit.</li> <li>Completing a recognized professional qualification such as ACCA, CA, ACA, CPA is preferable.</li> <li>Experience working with cross industries/clients is considered an asset.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team and multicultural environment including remote working abilities.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Strong project management skills.</li> <li>Confidence in challenging yourself and others to advise on technical audit and risk management related consultations.</li> <li>Ability to establish and nurture positive relationships across all levels.</li> <li>Driving innovative thinking and supporting others through change and uncertainty to overcome hurdles.</li> <li>Taking pride in your work and in the audit profession, showing resilience and demonstrating dedication to self-development including being agile and innovative in the digital world.</li> <li>Promoting and encouraging others to value differences when working in diverse teams.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job—you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop architectural concepts, presentations, and design documentation.</p> <p>Produce detailed drawings, plans, sections, elevations, and 3D models.</p> <p>Coordinate with engineers, consultants, and contractors.</p> <p>Assist in project planning, permitting, and construction administration.</p> <p>Conduct site visits and prepare progress reports.</p> <p>Ensure compliance with local building codes and regulations.</p> <p><strong>Requirements</strong></p> <ul> <li>Bachelor's or Master's degree in Architecture.</li> <li>2 5 years of professional experience in architectural design.</li> <li>Proficiency in AutoCAD, Revit, SketchUp, and Adobe Creative Suite.</li> <li>Strong understanding of construction methods and detailing.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to manage multiple projects and deadlines.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's or Master's degree in Architecture. 2 5 years of professional experience in architectural design. Proficiency in AutoCAD, Revit, SketchUp, and Adobe Creative Suite. Strong understanding of construction methods and detailing. Excellent communication and presentation skills. Ability to manage multiple projects and deadlines.</p><p></p></section>

<p>The Medical Advisor (MA) is a critical part of the Oncology Medical Affairs team. In this role, the MA is responsible for implementing the medical strategy for the innovative oncology portfolio in Lebanon. The position entails engaging in non-promotional scientific exchange, acting as a vital link between the company and Scientific Leaders (SLs) and Key Decision Makers (KDMs), and providing medical and strategic support to cross-functional internal stakeholders. All interactions are built on the credibility of scientific exchange, aiming to enhance patient care and outcomes in the oncology space.</p><p>Key Responsibilities</p><p>Strategic &amp; Medical Support:</p><ul><li>Provide ongoing medical advice and strategic support to internal stakeholders, contributing to brand strategy, sales training, and clinical trial feasibilities.</li><li>Review and approve promotional materials and provide guidance on regulatory and patient access submissions.</li><li>Deliver disease and basic medical knowledge training for new oncology products and related activities.</li><li>Generate study ideas based on local unmet medical needs and assist in writing core protocols.</li></ul><p>Scientific Engagement &amp; External Relationships:</p><ul><li>Act as the primary medical and clinical consultant internally, and serve as a medical spokesperson externally when necessary.</li><li>Build and maintain robust relationships with key healthcare professionals, scientific leaders, and decision-makers in the oncology field.</li><li>Engage in high-level, non-promotional scientific exchange to provide practitioners with the necessary information to make informed treatment decisions.</li><li>Gather insights on local treatment practices and unmet needs, sharing these crucial insights with the broader internal organization.</li><li>Organize and participate in local advisory boards, patient education programs, and regular field visits to enhance relationships and product understanding.</li></ul><p>Compliance &amp; Ethics:</p><ul><li>Ensure all medical and marketing activities are fully compliant with legal, local, and international regulatory requirements, as well as internal company policies.</li><li>Develop and execute action plans strictly aligned with Guiding Principles for External Stakeholder-Facing Activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: MD preferable or PharmD degree or equivalent. A strong academic background in biological sciences or medicine is essential.</p><p>Experience: Minimum of 3 to 5 years of experience in the pharmaceutical industry, specifically within Medical Affairs, Clinical Research, or as a Medical Science Liaison (MSL). Significant clinical or pharmaceutical experience in the Oncology therapeutic area is highly preferred.</p><p>Skills &amp; Competencies:</p><ul><li>Deep understanding of the Lebanese healthcare environment and local regulatory guidelines.</li><li>Excellent ability to effectively communicate and negotiate with high-level scientific and medical leaders.</li><li>Strong team player who excels in cross-functional matrix environments.</li><li>Outstanding project management, strategic thinking and analytical skills.</li><li>Fluency in Arabic and English (both written and spoken) is required.</li></ul><p>Required Skills:</p><ul><li>Advisory Board Development</li><li>Healthcare Education</li><li>Medical Affairs</li><li>Medical Writing</li><li>Oncology</li><li>Project Management</li><li>Scientific Communications</li><li>Scientific Publications</li><li>Strategic Networking</li><li>Strategic Thinking</li></ul><p>Preferred Skills:</p>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business Unit Overview</h4> <p>Middle East Assurance Center of Excellence is PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.<br> Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p> <h4>How You’ll Contribute</h4> <p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.<br> You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What You’ll Bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A bachelor's degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing Banking / Insurance clients is considered an asset.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on Auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How You’ll Make a Difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why You’ll Love Working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY The Senior Manager, Business Solutions leads all operational and client-facing activities for TA Scan and OpenTA Anju Software's clinical trial intelligence products. This is a broad, leadership role at the intersection of data operations, client success, quality assurance, and business development support. The Sr. Manager owns the full cycle from presales through client retention, while managing day-to-day platform operations, coordinating QA workflows, data analysis and operations staff. The right candidate is comfortable in an autonomous role, brings a structured analytical mindset, and communicates fluently with engineers, data analysts, pharma clients, and senior stakeholders alike. RESPONSIBILITIES Lead day-to-day operations of TA Scan and OpenTA: data quality assurance, compliance workflows, platform maintenance, and cross-team coordination with DevOps, engineering, and product to resolve operational issues, prioritize requests, and ensure platform stability. Manage and mentor a small team Oversee QA across all platform environments: review automated test results, identify anomalies, and coordinate resolution with development. Bring a strong eye for detail. Maintain and update platform manuals and operational documentation. Manage the client relationship end-to-end: technical set-up, onboarding, training, business reviews, and client support tickets resolution. Proactive account health monitoring: user and client account management to identify risks, training needs, and engagement opportunities to support renewals Support the sales team on demos, RFP responses, prospect analyses, trial period support, and conferences. Collaborate with the marketing and product teams on platform messaging, product positioning, and sales enablement materials. Other duties as assigned. SKILLS NEEDED Highly effective: manages multiple workstreams simultaneously, prioritizes independently, and delivers without close supervision. Strong analytical mindset and data literacy: comfortable with structured data outputs, data architectures, and familiarity with data quality principles and validation workflows; able to spot anomalies and turn findings into clear actions. Excellent communication skills across all audience types; able to write technical documentation, run client demos and training sessions, and interact daily with engineers in a precise and constructive way. Strong eye for detail: accuracy in data, documentation, and client-facing materials is non-negotiable. Proven ability to lead or coordinate a small team: task assignment, mentoring, onboarding, and day-to-day people management. Client-facing experience: technical sales support, training sessions, and business reviews with pharma or life sciences stakeholders. At ease working in an AI-first environment: uses AI tools to drive efficiency, quality, and scale across operations, QA, and client deliverables. Experience with AI-assisted workflows or automation is a strong plus. Proficient in MS Office (Excel, Word, PowerPoint). Basic SQL knowledge or familiarity with tools such as JIRA, HubSpot, Salesforce, or SpiraTest is a plus. Good understanding of software systems and the implementation lifecycle; able to bridge business needs and technical teams. Exposure to marketing, product positioning, or content strategy is a plus the candidate may contribute to messaging and go-to-market initiatives alongside the product and marketing teams. QUALIFICATIONS NEEDED Bachelors degree or equivalent experience in Life Sciences, Biomedical Sciences, Data Science, Information Management, or a related field. 5+ years of experience in a role combining data operations, client success, or business solutions within pharma, biotech, or clinical data technology. Good understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape. Knowledge of MeSH is a plus. Demonstrated experience managing or coordinating a team in a flat or fast-moving organization. Proficiency in English, both verbal and written. Additional languages are an asset. Experience in a startup or scale-up environment is strongly preferred; comfortable with ambiguity and willing to take on responsibilities beyond a defined scope.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors degree or equivalent experience in Life Sciences, Biomedical Sciences, Data Science, Information Management, or a related field. 5+ years of experience in a role combining data operations, client success, or business solutions within pharma, biotech, or clinical data technology. Good understanding of clinical trial processes, disease groups, and the pharma/biotech commercial landscape. Knowledge of MeSH is a plus. Demonstrated experience managing or coordinating a team in a flat or fast-moving organization. Proficiency in English, both verbal and written. Additional languages are an asset. Experience in a startup or scale-up environment is strongly preferred; comfortable with ambiguity and willing to take on responsibilities beyond a defined scope.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Grievances Officer reports to the Senior Field Investigator, A18.<br> Responsibilities<br>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner’s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations; Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner; Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation; Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures; Assesses and oversees the implementation of preventative actions of received petitions/complaints ; Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees; As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations; Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Planning and Organizing Persuading and Influencing Analyzing Following Instructions and Procedures Learning and Researching<br> Education<br>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number “Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.” Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: G14 the monthly salary will start from USD 1,628.40 (Monthly Salary 1,461.40 + Supplementary Allowance USD 167). The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open to Internal candidates only. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Practical Technical knowledge, skills, and expertise in audit and/or communication. Additional information: The incumbent may be required to use UNRWA vehicles and should be in possession of a valid driving license. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<p>&nbsp;Minimum **5 years of experience** in operations or a related field.</p><p>* Preferably experienced in the **services sector**.</p><p>* Strong organizational and coordination skills.</p><p>* Ability to manage multiple tasks and work under pressure.</p><p>* Excellent communication and problem-solving skills.</p><p>* Proficiency in MS Office and reporting tools.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum <strong>5 years of experience</strong> in operations or a related field.</li><li>Preferably experienced in the <strong>services sector</strong>.</li><li>Strong organizational and coordination skills.</li><li>Ability to manage multiple tasks and work under pressure.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency in MS Office and reporting tools.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and GIA permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE Open data is widely recognized as a foundational enabler of sustainable development because it improves evidence-based decision-making, transparency, and citizen participation. Timely, accessible, and shareable data supports human centered innovation, strengthens public service delivery, and enhances accountability in governance systems. In fact, open government data operationalizes transparency, a core principle of effective governance for achieving the 2030 Agenda, by making public sector information reusable for social and economic value creation. In this context, open data contributes directly to multiple SDGs, including institutional effectiveness (SDG 16), innovation (SDG 9), and partnerships (SDG 17) . Globally, open data is transforming digital economies and governance systems by enabling innovation, improving policy design, and supporting data-driven ecosystems. Open data enhances democratic engagement and stimulates innovation by allowing businesses and citizens to reuse government data for new services and insights. At the same time, ITU data shows that the rapid expansion of digital connectivity—with around 74% of the global population online in 2025—creates unprecedented opportunities for open data use, although gaps persist across regions . Regionally, particularly in developing and Arab countries, open data can help address structural challenges by improving coordination and reducing information asymmetries. However, disparities in infrastructure, governance maturity, and digital skills mean that the impact of open data varies significantly, requiring tailored policies and capacity-building interventions to unlock its full potential. One leading global example is the United Kingdom’s data.gov.uk platform, which releases thousands of datasets across sectors such as transport, health, and the economy, enabling businesses to build data-driven services and enhancing government transparency . This demonstrates that when supported by policy frameworks and stakeholder engagement, open data can generate tangible economic and governance benefits in both advanced and developing contexts. For Libya, adopting a comprehensive open data policy is particularly critical given the country’s challenges and limited availability of reliable data. An open data policy would help address these gaps by standardizing data collection and sharing, improving trust in public institutions, and enabling evidence-based reforms. The General Information Authority (GIA) in Libya requested the technical assistance of ESCWA to develop the national open data policy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the national open data policy to the GIA. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the open data policy. To produce the draft policy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Libya related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to open data policies and frameworks (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with GIA, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Prepare the needed policy based on international and regional best practices, gap analysis, national needs (SWOT analysis); 6. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 7. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and GIA. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience and research in the domain of digital technologies is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Previous experience with open data policies and frameworks is desirable. Previous experience with open data policies and frameworks is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to a chance UNICEF Lebanon operates in a complex and evolving context marked by overlapping humanitarian, economic, and social crises, further exacerbated by the ongoing Syrian refugee crisis and escalation of hostilities in 2026. The Country Office focuses on delivering integrated, lifesaving and resilience-building programmes across health, nutrition, WASH, education, child protection, and social policy, with a strong emphasis on equity and reaching the most vulnerable populations. The Social &amp; Behavior Change (SBC) function is a cross-sectoral programme effectiveness output that supports all sectors in generating demand for services, strengthening community engagement, addressing behavioral barriers, and ensuring accountability to affected populations (AAP). SBC plays a critical role in both development programming and emergency response, particularly through Risk Communication and Community Engagement (RCCE), social listening, and community feedback.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years of relevant professional experience in Social &amp; Behavior Change, community engagement, communication for development, or related fields with demonstrated expertise in designing and implementing behaviour change and community engagement interventions is required.</li><li>Experience working in humanitarian, emergency, or complex development contexts; engaging diverse stakeholders and communities; and coordinating within multi-sectoral environments is required.</li><li>Fluency in English and Arabic is required.Knowledge of French or any other UN language is an asset.</li><li>Previous UNICEF experience, particularly in SBC, Community Engagement, AAP, or RCCE programming, is a strong asset.</li></ul>

<p>HAMAP-Humanitaire https://hamap-humanitaire.org Halte aux Mines AntiPersonnel (HAMAP)-Humanitaire is a French NGO, established in 1999 in order to contribute to the struggle against mines and the risks it presents to civilian population. HAMAP-Humanitaire is active in 13 countries and pursues a mission of support to local partners from the need assessment, through project conception and to its sustainable implementation. HAMAP-Humanitaire diversified its field of activity, to encompass two sectors: Engineering (WASH, construction, energy) and Mine Action. Requirements and job status Minimum education: EOD Level 3+ qualification Minimum experience: 10 Years Required travel: Yes No of jobs: 1 Job Description PDF - HAMAP Humanitaire LinkedIn page</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Formally recognised EOD Level 3+ qualification or equivalent advanced military EOD qualification.</li><li>Demonstrated advanced explosive ordnance technical knowledge, including Advanced Explosive Theory as a minimum.</li><li>Proven competence in ADW and bulk demolitions.</li><li>IEDD qualification is highly desirable.</li><li>Strong knowledge of IMAS and land release principles.</li><li>Strong understanding of Quality Management in humanitarian mine action.</li><li>Demonstrated competence in SOP development, QA/QC, training design, and operational risk management.</li><li>Minimum 10 years of professional experience in humanitarian mine action or comparable explosive ordnance technical operations.</li><li>Substantial experience in EOD, clearance, BAC, and land release.</li><li>Minimum 5 years of senior technical advisory, programme operations, QA/QM, training, or capacity-strengthening experience.</li><li>Experience supporting local or national partners through capacity strengthening, mentoring, technical governance, and systems development.</li><li>Proven experience in SOP development, technical documentation, QA/QC systems, training architecture, competency assurance, and technical review.</li><li>Experience in proposal design, technical methodology development, logframe/KPI design, asset-staffing planning, and donor reporting is strongly desirable.</li><li>Experience in the Middle East, particularly Lebanon, Iraq, Syria, or comparable operational contexts, is highly desirable.</li><li>Experience with national mine action authorities, technical working groups, accreditation processes, and national standards is strongly desirable.</li><li>Experience with mechanical support to clearance, rubble clearance, heritage-sensitive clearance, or similar specialised contexts is desirable.</li><li>Experience with IMSMA-compatible reporting, GIS, Survey123, task dossiers, QA/QC dashboards, and HMA information management systems is desirable.</li><li>Strong understanding of the full HMA toolbox, including NTS, TS, clearance, BAC, EOD spot tasks, EORE/CPP integration, QA/QC, training, IM, and partner capacity strengthening.</li><li>Advanced technical credibility in EOD and clearance.</li><li>Strong understanding of land release methodology and evidence-based decision-making.</li><li>Ability to design systems, not only deliver activities.</li><li>Ability to translate IMAS, NMAS, and organisational SOPs into practical field systems.</li><li>Ability to provide strategic technical direction while respecting country management and partner ownership.</li><li>Ability to assess partner capacity and design realistic capacity development pathways.</li><li>Strong analytical skills and evidence-based judgement.</li><li>Strong report-writing, technical drafting, and SOP-writing skills.</li><li>Ability to design training architecture, competency frameworks, and technical assessment tools.</li><li>Ability to review operational data, task dossiers, QA/QC records, training records, and donor reporting for technical consistency.</li><li>Ability to advise on equipment, mechanical assets, procurement specifications, and technical suitability.</li><li>Ability to identify when external expertise is required and facilitate appropriate technical support.</li><li>Ability to work across cultures, countries, technical disciplines, and organisational levels.</li><li>Ability to manage sensitive operational, technical, and reputational risks.</li><li>English: fluent, mandatory.</li><li>French: working level desirable.</li><li>Arabic: strong asset.</li><li>English is mandatory because the role requires technical drafting, SOP review, IMAS/NMAS interpretation, donor inputs, proposal support, coordination with HQ, and high-level reporting.</li><li>Systematically reporting to in-line manager his/her activities and seeking approval before undertaking any unplanned activity.</li><li>Acting in a proper way, according to HAMAP-Humanitaire values, with all actors: this excludes any discrimination on basis of nationality, ethnicity, religion, class, gender, sexual orientation or political affiliation.</li><li>Respecting the various local habits and customs, as well as the country s laws and rules, in order to preserve HAMAP-Humanitaire respectability.</li><li>Respecting strict confidentiality regarding HAMAP-Humanitaire documents, projects (ongoing and future), prospects of development, stakeholders and providers, unless instructed differently by the Country Director.</li><li>Avoiding any use of the job position in HAMAP-Humanitaire for personal purposes.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HR Officer is responsible for overseeing the daily administrative and HR functions of the organization. This role ensures efficient operations of the office environment, supports HR processes, and contributes to the overall well-being of employees.</p><p>Duties and Responsibilities include but not limited to:</p><ul><li>Tracks resumes, schedule interview sessions, coordinate and deliver new hire orientation.</li><li>Conduct interviews for blue-collar candidates and refer qualified applicants to the relevant manager for further evaluation and selection.</li><li>Maintain employee records (attendance, personal information, etc.).</li><li>Handle employee queries regarding HR policies and procedures.</li><li>In charge of all governmental registration and paper filling.</li><li>In charge of the insurance file for new hires, payments and following up on difficulties that might occurs.</li><li>Assist in payroll preparation by providing relevant data, like absences, bonus and leaves.</li><li>Processes required paperwork for employee transfers, changes in job classification, salary increases, and other related employment matters.</li><li>Issue memos and note de service .</li><li>In charge of (Onboarding, Offboarding, announcement, mail accounts, software ID, contracts, confidentiality agreement )</li><li>In charge of small projects and events.</li><li>Help and deliver orientation sessions orientation</li><li>Prepare the letters for the employees (bank, embassy, University )</li><li>Keeps the leaves records updated</li><li>Keeps the employees file updated</li><li>In charge of the whole process of visas, Tickets, Hotel and taxi s Reservations, for employees and visitors and the billing process afterwards.</li><li>In charge of MOM s for the monthly Management meeting of entities.</li><li>Assist Marketing teams in their printings (Business, cards, envelops, agendas ).</li><li>Handle administrative requests and queries from senior managers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements and Qualifications:</p><ul><li>- Bachelor Degree in Human Sciences / Business Administration or relevant,</li><li>- Has experience in recruiting and sourcing blue-collar employees.</li><li>- PC literacy and experience with MS Office applications.</li><li>- Understanding of the HR System.</li><li>- Understand importance of Confidentiality.</li><li>- Internet and demonstrated intermediate use of Microsoft Office products such as Word, Excel, and Power Point.</li><li>- Ability to handle multiple projects concurrently on own initiative and with minimal supervision.</li><li>- Fluent in Arabic and English.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Warehouse Manager is responsible for overseeing all warehouse operations, including receiving, storage, inventory management, order fulfilment, and distribution of products. The role ensures efficient warehouse processes, optimal inventory accuracy, and the safe handling of all materials and products.</p><p>&nbsp;</p><p><u>MAIN DUTIES AND RESPONSIBILITIES</u>:</p><ul><li>Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods</li><li>Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance </li><li>Monitor inventory levels and coordinate with procurement for timely replenishments</li><li>Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency</li><li>Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy</li><li>Enforce health, safety, and security procedures in line with company and regulatory standards</li><li>Manage goods receiving and delivery (for external clients or delivery department)</li><li>Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team.</li><li>Coordinate with procurement department concerning goods PO and arrival.</li><li>Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation.</li><li>Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments</li><li>Track KPIs and prepare regular warehouse performance reports with action plans for improvement</li><li>Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus)</li><li>Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor’s degree in Business Administration, Logistics, or related field (preferred)</li><li>Minimum of 5–7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role</li><li>Strong knowledge of inventory management, warehouse systems, and stock control procedures</li><li>Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools</li><li>Strong leadership, organizational, and problem-solving skills</li><li>Good understanding of warehouse health and safety regulations</li><li>Excellent communication skills in Arabic and English; French is an advantage</li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluency in Arabic and English; French is an advantage</p></div>

The Warehouse Manager is responsible for overseeing all warehouse operations, including receiving, storage, inventory management, order fulfilment, and distribution of products. The role ensures efficient warehouse processes, optimal inventory accuracy, and the safe handling of all materials and products. <br> <br>MAIN DUTIES AND RESPONSIBILITIES: <br>• Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods <br>• Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance <br>• Monitor inventory levels and coordinate with procurement for timely replenishments <br>• Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency <br>• Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy <br>• Enforce health, safety, and security procedures in line with company and regulatory standards <br>• Manage goods receiving and delivery (for external clients or delivery department) <br>• Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team. <br>• Coordinate with procurement department concerning goods PO and arrival. <br>• Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation. <br>• Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments <br>• Track KPIs and prepare regular warehouse performance reports with action plans for improvement <br>• Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus) <br>• Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability <br> <br> <br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <br>• Bachelor’s degree in Business Administration, Logistics, or related field (preferred) <br>• Minimum of 5–7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role <br>• Strong knowledge of inventory management, warehouse systems, and stock control procedures <br>• Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools <br>• Strong leadership, organizational, and problem-solving skills <br>• Good understanding of warehouse health and safety regulations <br>• Excellent communication skills in Arabic and English; French is an advantage <br>• Fluency in Arabic and English; French is an advantage

<p><h4>Company overview</h4> <p>At Neo Technologies, we are committed to developing cutting-edge fintech and digital investment solutions that empower people to manage their finances with transparency and foresight. Our platforms revolutionize the way individuals engage with their money, making financial planning both accessible and intuitive. If you’re passionate about innovation and eager to test new ideas daily, you’ll thrive in our collaborative, learning-driven environment.<br> As a subsidiary of NBKW, the investment arm of the National Bank of Kuwait, we leverage deep financial expertise to deliver impactful solutions. With operations in Kuwait and Beirut, Neo Technologies is at the forefront of shaping the future of finance globally.</p> <h4>Job overview</h4> <p>Neo Technologies is currently looking for a software quality assurance engineer to enrich their skills and grow as part of a team in the heart of digital innovation.<br> You will be responsible for software quality assurance activities for various software products, defining test strategies and test cases for complex custom environments, workflows, and various system platforms, ensuring traceability with software requirements and tests, and contributing to the software automation suite.<br> You should be an excellent team member whilst also showing resourcefulness and the ability to work through challenging problems. It will be your responsibility to complete work of a high standard in a time-sensitive environment.<br> We'll want to hear all about what challenges you've faced, and how you learnt from them.</p> <h4>Responsibilities</h4> <ul> <li>Develop, establish, and enforce quality assurance measures and test standards throughout the software development life cycle including bug fixes and enhancements.</li> <li>Define test strategy for various products, including test automation, performance testing, negative testing, code and coverage analysis, compatibility testing, and environment management.</li> <li>Design test cases for verification and validation of user stories and marketing requirements.</li> <li>Contribute to maintaining test automation scripts for web and API testing using existing frameworks.</li> <li>Assist in enhancing automation coverage under guidance from senior team members.</li> <li>Interact with developers, business analysts, product and project managers, and customer support teams to analyze and document system/project requirements.</li> <li>Perform all QA activities for the applications that have web, web services, messaging components and deal with a vast amount of data.</li> <li>Work in an Agile model and support all releases and builds with smoke, regression, system, and integration testing in all the environments and browsers.</li> <li>Report and track bugs using JIRA.</li> <li>Assist other stakeholders in troubleshooting operating problems.</li> <li>Continuously improve testing processes and tools to enhance efficiency and effectiveness.</li> <li>Oversee live releases, ensuring that all releases meet quality standards before deployment or publication.</li> </ul> <h4>Job requirements</h4> <ul> <li>Bachelor’s or equivalent in Computer Science, Computer Information Systems, Engineering, MIS, or any related field is required.</li> <li>2-5 years of experience in software QA.</li> <li>Knowledge and experience in the technical aspects of software solutions being tested.</li> <li>Knowledge in JIRA, TestRail, or similar software.</li> <li>Ability to understand and create test cases from specifications or verbal communications.</li> <li>Liaison with development, designers, project management, and customer support.</li> <li>Business process understanding.</li> <li>Ability to write user guides.</li> <li>Ability to prepare daily QA reports.</li> <li>Ability to work with different teams to ensure that tests are carried out successfully.</li> <li>Experience working in an Agile environment utilizing associated project and test toolsets required. Scrum and JIRA preferred.</li> <li>Ability to understand the benefits of automation and to identify business processes that can be automated and implement automation on various projects.</li> <li>Excellent communication, organizational, problem solving, risk analysis, and decision-making skills required.</li> <li>Exceptional self-management skills and strong proactive approach to meeting business demands required.</li> <li>Knowledge in database testing in SQL Server environments including designing and manipulating test data, validating stored procedures, jobs, triggers, and replication is a plus.</li> <li>Experience with API testing tools like Postman or REST Assured.</li> </ul> <h4>Benefits</h4> <ul> <li>Learning and development</li> <li>Employee coaching programs</li> <li>Collaborative work environment</li> <li>Hybrid work philosophy (in office and remote)</li> <li>Medical insurance</li> <li>Bonus scheme</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Senior Accountant to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. Key Responsibilities Execute month-end and quarter-end close activities in NetSuite Prepare and post journal entries, accruals, and adjustments Perform balance sheet and income statement reconciliations Maintain and reconcile deferred revenue and revenue recognition schedules in accordance with ASC 606 Support subscription billing and revenue workflows (SaaS) Prepare internal financial reports and variance analyses Maintain fixed asset, prepaid, and amortization schedules Assist with external audits, tax filings, and SOX-related requests Ensure compliance with U.S. GAAP and internal controls Automate manual workflows Identify and implement process improvements within NetSuite Manage and support accounts receivable and collections efforts, including: Monitoring aging reports and past-due balances Following up with customers on overdue invoices in a professional manner Partnering with Sales, Customer Success, and Billing to resolve disputes Ensuring accurate application of cash receipts in NetSuite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, or related field</li><li>5+ years of accounting experience, preferably with U.S.-based companies</li><li>Strong working knowledge of U.S. GAAP</li><li>Hands-on experience with NetSuite (required)</li><li>Experience in a SaaS or subscription-based business</li><li>AI-fluent with a continuous improvement mindset</li><li>Advanced Excel / Google Sheets skills</li><li>Strong attention to detail and analytical skills</li><li>Excellent written and verbal English communication</li><li>Ability to work independently, meet deadlines, and manage priorities remotely</li><li>Preferred Qualifications Experience with ASC 606 and SaaS revenue recognition</li><li>Familiarity with SaaS KPIs (ARR, MRR, churn, deferred revenue)</li><li>Experience supporting collection process'</li></ul><p></p></section>

<p><h4>Description</h4> <p><strong>Location:</strong> Jordan / Lebanon</p> <p>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers the MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.</p> <h4>Purpose of role</h4> <p>We are seeking a Product Growth Manager to own the commercial growth motion, channels, segments, acquisition, and price modelling and to set the strategy, run the performance model, and make the engine efficient.</p> <h4>Key responsibilities</h4> <ul> <li>Growth strategy - Set the quarterly growth plan — which segments, which channels, in what order, and why. Own it end-to-end.</li> <li>Segmentation & targeting - Define ICP, segment priorities, and the message-channel-segment matrix. Keep it current as the market shifts.</li> <li>Performance marketing - Own paid acquisition — CAC, ROAS, channel efficiency. Brief and manage the Performance Marketeer on execution.</li> <li>Campaign execution & testing - Design and run A/B tests. Own the attribution model and the feedback loop from performance data to strategy.</li> <li>Product-led growth - Identify and scope PLG loops — referral mechanics, freemium triggers, and in-product signals that feed the sales motion.</li> <li>Price modelling - Model how pricing changes affect conversion, expansion, and segment mix. Feed analysis to the Director and Product Ops Specialist.</li> </ul> <h4>Requirements</h4> <ul> <li>Relevant bachelor's degree.</li> <li>4 to 7 years in B2B SaaS growth, product marketing, or commercial strategy — with direct ownership of acquisition targets.</li> <li>Experience in running paid acquisition campaigns with budget ownership, not just contributed to them.</li> <li>Experience in building pricing models that informed commercial decisions.</li> <li>Experience in designing and running A/B tests with a documented methodology.</li> <li>Understanding in PLG mechanics and how to design in-product acquisition loops.</li> <li>Great writing skills; writing commercial briefs is a core output of this role and must be readable without translation.</li> <li>Fluent in English; Arabic a plus.</li> <li>Fluent in AI tools as the default way of working — not an occasional user.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead the regional expansion and diversification of revenue from institutional donors, foundations, the private sector, and other funding sources to achieve CRS strategic objectives. As a member of the global Institutional Funding Team, coordinate closely with regional leadership and country staff to ensure strategic mobilization of resources for programming in the region while ensuring alignment with overall agency BD strategy and approaches.</p> <p>Evaluate and introduce innovative approaches to strategic growth and positioning and advise colleagues on how to adapt to a changing funding environment in a very competitive landscape. Provide support across all phases of the CRS BD Cycle, including donor engagement strategy, positioning, capture planning, proposal preparation, and leveraging results. Leverage BD expertise, leadership skills, strategic thinking, data and trend analysis, and continuous improvement to strengthen CRS' BD-related systems, and capacities. Closely support regional leadership in donor engagement activities. </p> <p><strong>Roles and Key Responsibilities</strong> </p> <p>Regional BD Focal Point</p> <ul> <li>Develop and ensure regional strategies in resource mobilization align closely with agency strategy while supporting the expansion and diversification of revenue from institutional donors and non-traditional funding sources.</li> <li>Collaborate with countries, regional leadership, and donor engagement focal points to develop resource mobilization plans for a specific region, country, sector, or donor. Advise leadership on how to proactively cultivate donor relationships through the development of donor engagement strategies networking with donors, where appropriate.</li> <li>Work collaboratively with regional and country staff involved in BD and project design to pursue strategic funding opportunities in the areas of positioning, capture planning, proposal coordination, proposal writing, budgeting, and compliance with donor requirements.</li> <li>Research and analyze intelligence about overall funding trends and new business opportunities; lead efforts to leverage this data to enhance CRS' competitive position.</li> <li>Lead past performance and corporate capacity information management within the region. Maintain accurate regional business pipeline and performance data through CRS' online systems to inform senior management decisions.</li> <li>Participate in global or regional industry conferences and working groups to represent CRS with peer organizations as appropriate.</li> </ul> <p>BD Strategy Development and Opportunity Support</p> <ul> <li>Lead agency BD strategy development, opportunity pipeline management, and opportunity-specific support. Work with global technical and operations teams, regional leadership, etc., to ensure coordination for funding opportunities. Act as proposal coordinator, lead writer, or budget lead for priority bids.</li> <li>Participate as a key member of the BD Strategy and Action Room (StAR), which guides agency BD strategy and priorities, global pipeline review to ensure strategic decision making, and opportunity-specific Go/No-Go decisions.</li> <li>In collaboration with regional and country leadership, serve as Go/No-Go managers to accompany a funding opportunity and its team across the full capture and proposal preparation process. </li> <li>In collaboration with regional and country leadership and technical design leads, guide partner identification, negotiation of consortia roles, and review of teaming agreements.</li> <li>Lead proposal review panels and return timely, consolidated feedback to proposal teams. Coordinate with lead reviewer and lead feedback discussions with design team. Lead due diligence review and ensure alignment with donor strategies and intel. </li> <li>Lead initiatives to advance CRS BD processes, promote learning and sharing of best practices, and build the capacity of CRS staff in BD. Actively contribute to CRS' Global BD Community of Practice.</li> </ul> <p><strong>Knowledge, Skills and Abilities</strong> </p> <ul> <li>Strong budgeting skills and experience leading the development of strategic and competitive cost proposals highly desirable.</li> <li>Exceptional writing skills and demonstrated experience writing winning proposals. </li> <li>Strong strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture.</li> <li>Strong relations management abilities. Ability to relate to people at all levels internally and externally. Ability to strategically approach each relationship.</li> <li>Familiarity with relevant institutional donors, including the US Government (USG) agencies non USG entities (FDCO, Global Fund, EU, UN, etc.), and foundations and corporations, and their regulations, policies, procedures and priorities. Comprehensive familiarity of donor technical and cost requirements. </li> <li>Excellent negotiation skills.</li> <li>Strong communications and presentation skills.</li> <li>Proactive, resourceful, solutions-oriented and results-oriented.</li> <li>Knowledge of CRS programs, justice agenda and Catholic Social Teaching principles.</li> <li>Experience using MS Windows and MS Office packages, information management systems and artificial intelligence (AI) tools.</li> </ul> <p><strong>Required Languages:</strong> Fluency in English required; working ability in French and/or Spanish highly desirable.</p> <p><strong>Travel:</strong> Must be willing and able to travel up to 35%.</p> <p><strong>Supervisory Responsibilities</strong>: None</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>NOTE:</strong> This is a <strong>remote position</strong> within the Europe or the Middle East regions. <strong>Location:</strong> Cross border or where CRS has a presence; <strong>prefer candidate located in Europe or the Middle East</strong>; must be able to work approximately GMT+3 work hours. </p> <p><strong>Basic Qualifications</strong> </p> <ul> <li>Bachelor s Degree in International Development, International Relations, or other relevant field.</li> <li>Minimum of 10 years of international development experience.</li> </ul> <p><strong>Preferred Qualifications </strong> </p> <ul> <li>Master s Degree in International Development, International Relations, or other relevant field.</li> <li>At least three years' experience in a developing country.</li> <li>Demonstrated experience in developing resource mobilization strategies and cultivating donors and partners.</li> <li>Demonstrated experience in managing a multi-year opportunity pipeline and making strategic go/no-go decisions.</li> <li>Demonstrated experience leading and producing competitive proposals in programming contexts similar to CRS.</li> <li>Experience with both grants, contracts, and co-creation funding mechanisms.</li> <li>Experience in identifying and creating new funding opportunities in collaboration with the donor, including with emerging or untraditional donors.</li> <li>Demonstrated experience managing teams and processes to produce deliverables under tight deadlines and of exceptional quality.</li> </ul><p></p></section>

Position Overview <br> <br>We are seeking a professional, organized, and proactive Administrative Assistant / Receptionist to join our team in Zalka. The successful candidate will be the first point of contact for visitors and clients while providing essential administrative and office support to ensure the smooth day-to-day operation of the firm. <br> <br>Key Responsibilities <br>Greet and welcome clients, visitors, and guests in a professional manner. <br>Direct visitors to the appropriate personnel and meeting rooms. <br>Answer, screen, and forward incoming phone calls. <br>Provide accurate information to clients and visitors via phone, email, and in person. <br>Maintain a tidy, organized, and presentable reception area. <br>Receive, sort, and distribute incoming mail, packages, and deliveries. <br>Schedule appointments and coordinate meetings as required. <br>Maintain physical and digital filing systems. <br>Perform general administrative duties, including filing, photocopying, scanning, and document preparation. <br>Assist with Human Resources and office administration activities. <br>Support efficient office operations through various administrative tasks. <br>Handle confidential information with discretion and professionalism. <br>Assist clients and visitors while ensuring a positive experience. <br>Qualifications & Requirements <br>TS or Bachelor's degree from a reputable university. <br>Minimum of 2–3 years of relevant work experience in an administrative, receptionist, or similar role. <br>Strong communication and telephone etiquette skills. <br>Excellent customer service and interpersonal abilities. <br>Strong organizational skills with exceptional attention to detail. <br>Ability to multitask and perform effectively in a fast-paced environment. <br>Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint). <br>Previous experience in a professional services environment is an advantage. <br>Language Requirements <br>Professional proficiency in Arabic and English (speaking, writing, and typing) is mandatory. <br>French language skills are considered a strong advantage. <br>Personal Attributes <br> <br>We are looking for candidates who demonstrate: <br> <br>Loyalty and integrity <br>Confidentiality and discretion <br>Professionalism and business etiquette <br>Strong interpersonal skills <br>Reliability and accountability <br>Results-oriented mindset <br>Positive attitude and willingness to go the extra mile when needed <br>Work Location & Schedule <br> <br>???? Location: Zalka, Lebanon <br> <br>???? Schedule: <br>Monday to Friday <br>8:00 AM – 5:00 PM

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>TINY TOES</b> is a Child Day Care center founded 11 years ago, with proven excellence in early childhood education. We have two branches: Bickfaya and Rabieh.</p><p><br></p><p>For our <b>Rabieh</b> branch; we are looking for a <b>Nursery manager</b>, who will be the main principle of the branch, supervising, coordinating, organizing and participating in the nursery's vision in coordination with the branch's educational manager and the Nursery's founder and owner in order to align with the Bickfaya branch. </p><p>This is a long-term position destined for ambitious women, decision-makers and future-builders.</p><p><br></p><p>The recruited person would start managing the branch starting the next school return (2026-2027 academic year). Working hours: 7:15 - 2:45.</p><p>The salary is negotiable: starting 800$ and will be increased gradually according to the business-growth, results and children count. </p><p><br></p><p>The manager is the main responsible for the space's safety, cleanliness and hygiene standards and has to keep an eye on those.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>A nursing certificate is the ideal requirement. </b>Other diplomas could be: education, healthcare management, psychology...but with proven experience in early childhood education. Years of experience can, in some cases, replace diploma requirements. </p><p>The ideal candidate is a young-spirited female, responsible, presentable, organized, creative, driven and with social skills for entertaining positive interactions with the children's parents. A natural interest in children and learning activities and the overall dreamy, safe universe of children.</p><p>First aid and emergency trainings are a plus. </p><p><br></p><p>The ideal candidate understands and relates to the region's population (Rabieh) and their needs and expectations.</p></div>