Factory Manager Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement sales strategies aligned with company objectives and market trends</p><p>Lead, mentor, and motivate the sales team to achieve and exceed targets</p><p>Manage and expand relationships with key clients, ensuring customer satisfaction and long-term partnerships</p><p>Identify new sales opportunities, market segments, and distribution channels</p><p>Prepare and deliver sales forecasts, budgets, and performance reports to management</p><p>Monitor KPIs, pipeline performance, and conversion rates, providing actionable insights for improvement</p><p>Check daily sales report, follow up with related sales consultant and provide any support needed for deal closure.</p><p>Collaborate with marketing and business development manager to align sales initiatives with campaigns and growth plans</p><p>Oversee contract negotiations, pricing strategies, and closing of deals to maximize profitability</p><p>Ensure CRM (e.g., Odoo) is updated with accurate client and sales data for effectConduct regular sales meetings to review progress, discuss challenges, and share best practices.</p><p>Build and maintain strong relationships with key clients and business partners</p><p>Coordinate with the stock team for product availability</p><p>Represent the company in client meetings, industry events, and exhibitions to promote brand visibility</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Sales, Marketing, or a related field (MBA is a plus)</li><li>Minimum of 7 10 years of experience in sales management, with achieving revenue goals</li><li>Strong leadership skills with experience managing and developing sales teams</li><li>Excellent negotiation, communication, and interpersonal skills</li><li>Proficiency in CRM and ERP systems (Odoo is a plus), and Microsoft Office Suite</li><li>Strong analytical skills with the ability to interpret sales data and market trends</li><li>Ability to drive cross-functional collaboration and influence stakeholders</li><li>Results-oriented, proactive, and customer-focused mindset</li><li>Fluency in English; Arabic or French is an asset</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b> We are seeking a dynamic and results-driven Sales Manager to lead, mentor, and develop our sales team while driving revenue growth and expanding market presence. The ideal candidate will be responsible for setting sales strategies, managing team performance, identifying new business opportunities, and ensuring the achievement of sales targets. Key Responsibilities Lead, motivate, and manage the sales team to achieve individual and departmental targets. Develop and implement effective sales strategies to drive business growth and market expansion. Monitor sales performance, analyze key metrics, and prepare regular reports for management. Coach, train, and mentor team members to enhance their sales skills and professional development. Identify and pursue new business opportunities, partnerships, and client relationships. Build and maintain strong relationships with key clients and stakeholders. Collaborate with marketing and other departments to align business development efforts and maximize sales opportunities. Conduct market research to stay informed about industry trends, competitor activities, and customer needs. Participate in client meetings, negotiations, and contract discussions when required. Develop sales forecasts, budgets, and action plans to ensure consistent growth. Ensure compliance with company policies, procedures, and sales standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requirements</b></p><p>Bachelor's degree in Business Administration, Marketing, Sales, or a related field. Minimum 5 years of experience in sales, with at least 3 years in a managerial or leadership role. Proven track record of achieving and exceeding sales targets. Strong leadership, coaching, and team management skills. Excellent communication, negotiation, and presentation abilities. Strong analytical and problem-solving skills. Experience in business development and strategic partnerships. Background in managing sales teams within a fast-paced and target-driven environment. Experience with performance management and sales forecasting. Fluent in English; additional languages are an advantage.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p><br></p> <p> <strong>Responsibilities</strong> </p> <ul> <li>Support the coordination of succession planning activities, including scheduling talent review sessions, preparing 9-Box Grid templates, and maintaining Individual Development Plans (IDPs) for key roles.</li> <li>Assist in maintaining and updating career pathing documentation, job leveling records, and organizational charts to reflect current structures.</li> <li>Support the administration of the performance management cycle, including coordinating appraisal timelines, tracking completion rates, and following up with employees and managers on pending submissions.</li> <li>Compile and organize performance and engagement data to support reporting and analysis by senior team members.</li> <li>Assist in coordinating and logistically supporting training programs, workshops, and learning sessions, including scheduling, venue booking, communications, and attendance tracking.</li> <li>Maintain and update the learning management system (LMS) with training records, completion data, and program content as directed.</li> <li>Support the administration of employee engagement surveys and pulse checks, including distribution, reminders, data collection, and results consolidation.</li> <li>Coordinate and execute onboarding activities for new hires, including preparing welcome materials, scheduling induction sessions, and following up on onboarding checklists.</li> <li>Maintain accurate and up-to-date talent management records, trackers, and databases ensuring data integrity across all HR systems.</li> <li>Prepare routine departmental reports, presentations, and communications as requested by the Talent Management Manager or senior HR team.</li> <li>Support compliance activities by assisting in the documentation and filing of records related to performance, learning, and succession in line with regulatory and audit requirements.</li> <li>Maintain and keep digital learning platforms up to date, ensuring content is current, user records are accurate, program assignments are completed on time, and any system issues are flagged and followed up promptly.</li> </ul> <p> </p> <p> <strong>Requirements</strong> </p> <ul> <li>Bachelor s degree in Human Resources, Business Administration, or a related field.</li> <li>0 2 years of relevant experience in HR or a related administrative role. Fresh graduates with relevant internship experience are encouraged to apply.</li> </ul> <div> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <div> <div> <div> <div> <strong>Job Category: </strong>Human Resources </div> <div> <strong>Job Location: </strong>Lebanon </div> <div> <strong>Company: </strong>Chedid Capital</div></div></div></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and motivated IT Support to join our team at ProPack. This full-time, on-site role is based in Lebanon.</p><p>The ideal candidate will be responsible for monitoring and maintaining the company computer systems, installing and configuring hardware and software and solving technical problems.</p><p><strong>Working Conditions</strong></p><p>Schedule: Monday to Friday : 9 hours per day including half hour break, Saturday from 8 am to 1 pm</p><p>Flexible to work during public holidays and weekends.</p><p><strong>Qualifications</strong></p><p>Education:</p><p>Bachelor degree in Computer Science, Engineering or another relevant field</p><p>Experience:</p><p>ERP system experience</p><p>Microsoft 365 experience</p><p>1-2 years in similar position</p><p><strong>Skills</strong></p><p>A technical, logical thought process</p><p>Problem-solving skills</p><p>An ability to stick to strict deadlines</p><p>An ability to prioritize and delegate</p><p>A keen eye for detail</p><p>ERP System experience</p><p>Microsoft 365 experience</p><p>Teamwork</p><p>Knowledge of ISO 22000</p><p><strong>Responsibilities and Obligations</strong></p><p>Installing and configuring computer hardware, software, systems, networks, printers and scanners</p><p>Monitoring and maintaining computer systems and networks</p><p>Responding in a timely manner to service issues and requests</p><p>Providing technical support across the company (this may be in person or over the phone)</p><p>Setting up accounts for new users</p><p>Repairing and replacing equipment as necessary</p><p>Testing new technology</p><p>Possibly training more junior staff members</p><p>Help IT manager in certain tasks</p><p>Respond in a friendly way to all department who are in need of IT services</p><p>Respect Confidentiality of info in each device and department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p>Education:</p><p>Bachelor degree in Computer Science, Engineering or another relevant field</p><p>Experience:</p><p>ERP system experience</p><p>Microsoft 365 experience</p><p>1-2 years in similar position</p><p><strong>Skills</strong></p><p>A technical, logical thought process</p><p>Problem-solving skills</p><p>An ability to stick to strict deadlines</p><p>An ability to prioritize and delegate</p><p>A keen eye for detail</p><p>ERP System experience</p><p>Microsoft 365 experience</p><p>Teamwork</p><p>Knowledge of ISO 22000</p><p></p></section>

<p><h4>Description</h4> <p>We’re looking for a project manager – digital transformation to join our team. In this role, you’ll be responsible for supporting and driving digital transformation initiatives across government, telecom, and financial services sectors.</p> <p>You’ll work closely with clients and internal teams to understand business needs, assess current processes, and contribute to the design and delivery of digital solutions. Your role goes beyond coordination. You will play an active role in shaping business requirements, improving customer journeys, and ensuring alignment between business and technology teams.</p> <h4>What you’ll do</h4> <ul> <li>Support digital transformation programs: contribute to the delivery of initiatives across business and technology</li> <li>Engage stakeholders: work with clients and internal teams to gather inputs and align on requirements</li> <li>Analyze business processes: identify gaps and opportunities for improvement</li> <li>Contribute to solution design: help translate business needs into structured digital solutions</li> <li>Improve customer journeys: support mapping and optimization of service experiences</li> <li>Define requirements: assist in gathering and documenting business and functional requirements</li> <li>Coordinate delivery: work with cross-functional teams to ensure smooth execution</li> <li>Support governance: track progress, KPIs, and reporting across initiatives</li> <li>Facilitate workshops: participate in discovery sessions and stakeholder discussions</li> </ul> <h4>Requirements</h4> <p>You’re our match if you have:</p> <ul> <li>7–12 years of experience in project management, business analysis, or digital transformation</li> <li>Experience working in at least one of the following sectors: government, telecom, or financial services</li> <li>Exposure to customer experience (CX), service design, or business process improvement</li> <li>Ability to work between business and technical teams</li> <li>Experience working with stakeholders and gathering requirements</li> <li>Strong analytical and problem-solving skills</li> <li>Good communication and interpersonal skills (Arabic is a plus)</li> <li>Ability to manage multiple tasks and priorities</li> <li>Available to work on-site</li> <li>Flexibility to adapt to changing project needs</li> </ul></p><p></p>

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

<p>Position Information • VA No.: UNDP/LBN/VA26/135 • Position Title: National Agricultural Consultant • Duty Station: Beirut with frequent site visits to North, Bekaa, Mount Lebanon and the South. • Duration: 3 months (18 working days per month) • Vacancy Date of Issue: 13 August 2026 • Vacancy Closure Date: 21 August 2026 • National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/180nQXdpSt2ss09980MZKPVJs8ur66Uvh/view Background Lebanon is experiencing a constantly evolving multi-layered crisis which is exacerbating long-term structural vulnerabilities and inequalities, leading to acute and increasingly visible humanitarian needs among the most vulnerable populations. Lebanon continues to face a protracted economic and financial crisis, which has been compounded by the aftershocks of conflict in late 2024, further undermining the food security of Lebanese residents and refugee populations. While hyperinflation has softened from its previous peaks, persistently high food prices remain a primary driver of food insecurity. As of September 2025, the year-on-year food inflation rate stood at 23.9%. Along with inflation, currency depreciation, income losses, damaged infrastructure, and significant cuts to humanitarian food assistance continue to negatively impact the capacity of different population groups to access food. According to the latest Integrated Phase Classification (IPC) analysis, it was projected that between July and October 2025, about 1.24 million people (including Lebanese, Syrian refugees, and Palestine refugees) would face acute food insecurity and be classified in IPC Phase 3 or above (Crisis or worse). This corresponds to 23% of the analyzed population, an increase from the 19% recorded in the October 2023 March 2024 period. This crisis has disproportionately affected the agricultural sector, exposing a systemic vulnerability: Lebanon's critical over-reliance on expensive, imported agricultural inputs, especially wheat seeds. This import dependency strains national food security, reduces farmer resilience, and hinders access to locally adapted, high-yield seed varieties. The Lebanese Agricultural Research Institute (LARI), the public institution mandated to produce certified seeds, is a critical national asset for food sovereignty. However, its national seed program has stalled due to a lack of public financing, creating a critical gap in the domestic food system. Within the framework of the Food Security Project, UNDP aims to strengthen the institutional capacity of the Lebanese Agricultural Research Institute (LARI) to enhance its operational efficiency, management systems, and service delivery. Under the overall guidance and direct supervision of the Project Manager (Food Security), the Agricultural consultant, will be primarily responsible for planning, implementing, monitoring, supervising and coordinating field level activities related to the multiplication of certified wheat. The TFA is also expected to establish strong coordination mechanisms as well as linkages between stakeholders and beneficiaries to ensure that program activities and projects are implemented successfully. Scope of work, responsibilities and description of the proposed analytical work Under the direct supervision of the Project Manager (Food Security), the national consultant will perform the following functions: • In close coordination with the designated LARI centers' directors and contractors, oversee the procurement and distribution of the specific equipment and machinery needed for the proper implementation of the seed multiplication program; • Follow-up with key stakeholders and contractors on all activities related to the rehabilitation of LARI s infrastructure including but not limited to irrigation systems, solar energy component, lab equipment provision, greenhouses rehabilitation, silosconstruction, etc...). • Monitor and coordinate with key stakeholders and partners the initiation of all activities related to the consecutive growing seasons (such as land plowing and reclamation, sowing of seeds, irrigation, regular cultural activities, etc.) in a timely manner; • Maintain close coordination with implementing partners for all activities supporting MSMEs, cooperatives, start-ups, and farmers; • Provide assistance contractor working on the value chain assessment. • Support and monitor grant and in-kind assistance to various beneficiaries; • Conduct regular field visits to assess and monitor the progress of wheat production at different LARI centers and specialized farmers level to provide technical assistance on good agricultural practices, as well as on risk mitigation and overcoming any challenges they might face during the production seasons; • Support the development and maintenance of collaborative relations with all relevant partners such as the Ministry of Agriculture (MoA) and the Food and Agriculture Organization (FAO), among others; • Submit regular reports on the progress achieved in the implementation of various activities in a timely manner; • Actively participate in all meetings, workshops, conferences related to the project; • Support M&amp;E requirements, by keeping accurate records and archives of all projects/activities, including financial records, data, photos, reports, correspondence and minutes with respective partners. Expected Outputs and Deliverables The Consultant shall submit a monthly technical progress report summarizing all activities under the TOR undertaking during the reporting period, noting that the total duration should not exceed 3 months (number of working days should not exceed 18 working days per month). Institutional arrangement •</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Standard Minimum Qualifications</strong></p><ul><li><strong>Education:</strong> University degree in Agricultural Engineering, Agri-Business or any related fields.</li><li><strong>Experience:</strong> Minimum 8 years (with a bachelor s degree) of progressive relevant experience in agriculture or any relevant related field is required</li><li><strong>Language:</strong> Fluency in English and Arabic (both oral and written).</li></ul>

<p>BACKGROUND Lebanon stands at a pivotal juncture in its governance and reform trajectory. Despite years of overlapping crises, the country has made landmark progress in building an integrity and anti-corruption framework. This includes the adoption and partial implementation of the National Anti-Corruption Strategy , the establishment of the National Anti-Corruption Commission (NACC), and major legislative reforms concerning access to information, illicit enrichment, whistleblower protection, asset declaration, and public procurement. These milestones have laid the groundwork for the most coherent accountability architecture in Lebanon s recent history. However, these achievements remain fragile amid a deep economic collapse, weakened institutions, and eroded public trust. While the strategic and legal frameworks are largely in place, implementation and enforcement mechanisms remain underdeveloped, and coordination among oversight institutions remains limited. The evaluation of the National Anti-Corruption Strategy highlighted the urgent need to consolidate progress by operationalizing national mechanisms, strengthening institutional capacities, and embedding corruption-risk management practices across public institutions. In this context, the Integrity in ACTion Project was established with the objective of improving the implementation of an institutionalized and targeted approach to preventing and combating corruption. This will be achieved through improved coordination, operationalized oversight, enhanced preventive and enforcement mechanisms, and institutionalized integrity and risk-management practices, thereby advancing transparency, accountability, and public trust. The Project is designed to achieve this objective through the following three outputs: Output 1: Institutional capacities to coordinate, monitor, and evaluate the National Anti-Corruption Strategy are strengthened and operationalized through participatory and inclusive mechanisms. Output 2: Legal frameworks and oversight institutions for preventing and combating corruption are strengthened and effectively operationalized. Output 3: Sectoral Corruption Risk Management mechanisms and integrity systems are strengthened across key public sectors. Building on the progress achieved by the Integrity in ACTion Project across all outputs, UNDP is seeking to contract a Stakeholders Content Development and Management Consultant. The Consultant will support the planning and implementation of communication and visibility activities for the National Anti-Corruption Strategy , the National Anti-Corruption Commission, and Sectoral Corruption Risk Management initiatives. This will include developing clear communication materials, digital and media content, and public awareness products. SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK Under the general supervision of the UNDP Integrity in ACTion Project Manager, the Stakeholders Content Development and Management Consultant will be responsible for the following: Task 1: Communication Support for the National Anti-Corruption Strategy • Support the development and implementation of communication and visibility activities related to the National Anti-Corruption Strategy , including its launch and follow-up activities. • Prepare clear and accessible communication materials presenting the Strategy s priorities, activities, results, and reform messages to different audiences. • Support the organization, documentation, and visibility of consultations, workshops, launch events, and public awareness activities related to the Strategy. Task 2: Communication Support for the National Anti-Corruption Commission • Support the Commission s institutional, digital, and media communications, including social media, website content, news items, and public information materials. • Prepare biweekly media round-ups and periodically review social media and website performance, audience engagement, reach, and interaction, with recommendations for improvement. • Support the development of consistent communication tools, success stories, and capacity-building activities for NACC staff and volunteers. Task 3: Communication Support for Sectoral Corruption Risk Management • Support the communication and visibility of Sectoral Corruption Risk Management activities, results, institutional reforms, and lessons learned. • Prepare communication materials that translate technical achievements into accessible messages, stories, and digital content. • Support the organization, documentation, and communication of related meetings, workshops, training sessions, and public events. EXPECTED OUTPUTS AND DELIVERABLES The Consultant is expected to complete the tasks and activities outlined above. The total duration of the assignment shall not exceed four months, with a maximum of 10 working days per month. INSTITUTIONAL ARRANGEMENTS The designated Project Manager or institutional focal points will be responsible for the day-to-day management of the contract. • UNDP will provide the Consultant with all necessary project-related materials in a timely, thorough, and transparent manner. UNDP will also provide the necessary clarifications and facilitate the completion of the work. • Daily transportation between the Consultant s home and office shall be covered by the Consultant s own means. The Consultant shall rely on their own means of communication and transportation. • Title rights, copyrights, and all other rights of any nature relating to materials produced under the provisions of these Terms of Reference shall be vested exclusively in UNDP. UNDP shall retain full ownership of the activity and its final products. • Any public reference to the activity, including through social media, must clearly acknowledge UNDP s ownership. Any public appearance related to the activity must also be coordinated with and approved by UNDP.</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in communication, economics, social sciences, law, political science, international affairs or any related field.</p><p>Minimum six (6) years of experience in strategic content development, digital communications management, and institutional visibility within anti-corruption, governance, public administration, or development-related contexts.</p><p>Fluent in English and Arabic.</p>

Aihom / Istikbal Jouneih Branch is hiring a Sales Associate <br>Position Title: Sales Associate Department: Retail Sales <br>Reports To: Branch Manager <br>Job Category: Entry Level <br>Timing: 10 AM till 7 PM, Monday to Saturday, 1 hour lunch break, Sunday off. <br> <br>Position Summary: <br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given. <br> <br>Duties and Responsibilities <br>• Greets customer on sales floor. <br>• Customer service management. Provide customer service to all customers and assist them. <br>• Creating and entering new customers on the tablet. <br>• Creating sales quotations on the tablet <br>• Present, promote and sell products/services using solid arguments to existing and prospective customers <br>• Following up with customers after their visit. <br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>• Assist with the seasonal inventories. <br>• Implements displays for window and interior as directed by Visual Merchandising. <br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>• Order barcodes for accessories. <br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer. <br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer <br>• Close deals with customers and walk them out to the door. <br>• Communicates for delivery of items to customer. <br>• Check the condition of the items before delivering it to the customers. <br>• Training new team, along with following up with their induction + orientation. <br>• Abide by Company internal rules as well as team spirit. <br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>• Continuously improve through customer feedback <br>• Meets pre-set monthly, quarterly and yearly sales targets. <br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>• Reports based on management needs and requests. <br> <br>Education: <br>• Diploma or BA degree. <br> <br>Skills & Qualifications: <br>• Strong communication skills, both written and oral. <br>• Excellent selling and negotiation skills <br>• Prioritizing, time management and organizational skills <br>• Ability to gain immediate credibility with customers <br>• High sense of proper customer service standards <br>• Analytical and Meeting targets abilities <br>• Knowledge of the furniture business <br> <br>Interested candidates can send their CV to: vision.servo@gmail.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <p>Responsible for supporting the daily operation, inspection, maintenance, and troubleshooting of facility systems and building infrastructure to ensure safety, operational efficiency, reliability, and compliance with company standards and regulations.<br>Perform duties in accordance with Malia Group Policies and Procedures.</p><br> <br><br> Duties And Responsibilities <strong>&nbsp;<span>On Facility &amp; Technical Inspections</span></strong><ul> <li><span>Conduct daily inspections of electrical rooms, including panel boards, control panels, lighting systems, ATS rooms, and solar panel rooms to ensure proper operation and safety compliance</span></li> <li><span>Perform daily visual inspections of pump rooms, firefighting systems, water treatment rooms, pump motors, and cable connections</span></li> <li><span>Monitor and inspect generators, synchronization panels, ventilation fans, VRV units, fountains, water tanks, mechanical manholes, ditches, and main fuel tanks to identify abnormalities or maintenance needs</span></li> <li><span>Carry out daily routine inspections of lighting systems across all public areas and ensure proper functionality</span></li> <li><span>Monitor fire alarm panel boards and report any faults or irregularities</span></li> <li><span>Inspect building structural elements, including roofs, facades, and foundations, to identify leaks, wear, damage, or structural concerns</span></li></ul><p><span><strong>On Preventive &amp; Corrective Maintenance</strong> </span></p><br><ul> <li><span>Diagnose electrical malfunctions using appropriate testing devices and safely repair or replace defective components whenever possible</span></li> <li><span>Diagnose mechanical failures, including piping and connection issues, dismantle equipment when needed, and perform corrective maintenance activities</span></li> <li><span>Support preventive maintenance activities and ensure equipment operates efficiently and safely while maintaining accurate maintenance logs and inspecting checklists</span></li> <li><span>Respond promptly to facility-related emergencies, breakdowns, alarms, or urgent maintenance requests to minimize operational disruptions</span></li> <li><span>Coordinate and follow up with subcontractors during preventive maintenance and repair activities</span></li></ul><p><span><strong>On Building Management Systems &amp; Operations</strong> </span></p><br><ul> <li><span>Monitor the Building Management System (BMS) and implement schedule modifications as instructed </span></li> <li><span>Review and follow up on maintenance requests and service tickets through Malia Ticketing System</span></li> <li><span>Record and monitor electrical and mechanical meter readings at the beginning and end of each month</span></li> <li><span>Report technical issues, operational concerns, and maintenance requirements to the direct manager in a timely manner</span></li> <li><span>Ensure compliance with safety procedures, electrical and mechanical safety standards, and environmental health and safety (EHS) requirements during all maintenance activities</span></li></ul><p><span><strong>On Procurement, Inventory &amp; Warehouse Support</strong> </span></p><br><ul> <li><span>Support procurement activities by processing purchase requests and coordinating with vendors and suppliers to ensure the availability of required materials and equipment</span></li> <li><span>Maintain accurate purchasing and inventory records, including ordered and received goods, and update relevant system entries</span></li> <li><span>Monitor inventory levels, maintain par levels and reorder points, and perform inventory control activities to support operational and audit requirements</span></li> <li><span>Ensure proper warehouse organization, storage conditions, cleanliness, safety, and compliance with quality standards</span></li></ul><br> <br> </div>

<p>Department: Operations / Central Kitchen<br>Reports To: Head Chef<br>Location: Fanar Factory<br>Schedule: 6:00 am 2:00 pm / 2:00 pm 11:00pm</p><p><b>Job Purpose<br></b>The Order Controller is responsible for coordinating customer orders between the branches and the central kitchen, ensuring accurate order processing, timely production, and high customer satisfaction. The role requires close communication with branch teams, the kitchen, and customers to ensure every order meets the requested specifications and quality standards.</p><p><b>Key Responsibilities<br></b>Act as the primary link between all branches and the central kitchen regarding customer orders. <br>Receive customer orders submitted by branches and accurately transfer all details to the kitchen. <br>Organize, prioritize, and schedule orders based on delivery or pickup times. <br>Monitor the progress of orders throughout the production process to ensure timely completion. <br>Verify that completed orders match the customer's requested specifications before dispatch. <br>Coordinate with the Head Chef and kitchen team to resolve any issues or changes related to orders. <br>Contact customers after order completion or delivery to confirm that the order was received as requested. <br>Address customer concerns promptly and coordinate corrective actions when necessary. <br>Track customer feedback and recurring issues, reporting trends to management. <br>Work proactively to reduce customer dissatisfaction by ensuring order accuracy and efficient communication. <br>Maintain accurate records of orders, customer interactions, and follow-up activities. <br>Collaborate with branches and kitchen staff to continuously improve order flow and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Skills<br>Previous experience in customer service, food &amp; beverage, operations, or order coordination is preferred. <br>Strong organizational and multitasking skills. <br>Excellent verbal communication and customer service abilities. <br>High attention to detail and accuracy. <br>Ability to work under pressure and manage multiple orders simultaneously. <br>Proficient in Microsoft Office and order management/POS systems. <br>Strong problem-solving skills and ability to coordinate across multiple departments.</p>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.</p> <p>Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.</p> <p>As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly. The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.</p> <h4>Why this role matters</h4> <p>We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.</p> <p>This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made. You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.</p> <p>You'll operate at two levels.</p> <p>At the product and feature level, you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building. You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.</p> <p>At the leadership level, you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.</p> <p>The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.</p> <h4>What you'll do</h4> <ul> <li>Turn product data into decisions. You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.</li> <li>Help teams define what success actually means. You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.</li> <li>Understand how customers use our products. You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.</li> <li>Evaluate whether our products are delivering value. You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.</li> <li>Bring insights into product discovery. You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.</li> <li>Challenge assumptions with evidence. When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?” — constructively and without creating friction.</li> <li>Identify opportunities before you're asked. You won't wait for a stakeholder to request a report. You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.</li> <li>Support experimentation. You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.</li> <li>Make complex analysis easy to understand. You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.</li> <li>Give leadership a clear view of product performance. You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.</li> <li>Help Product become more self-sufficient with data. You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.</li> <li>Raise data literacy across Product. You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.</li> <li>Build trust across teams. You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.</li> </ul> <h4>What success looks like</h4> <p>In your first 3-6 months, you'll be building trust. Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.</p> <p>As you establish yourself, you'll start changing how decisions are made. Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.</p> <p>Ultimately, success means Product becomes more intelligent. Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.</p> <p>The shift we're looking for is simple:</p> <p>From “What happened?” ? “Why did it happen?” ? “What should we do about it?”</p> <h4>Requirements</h4> <h4>Who you are</h4> <ul> <li>You're naturally curious. When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.</li> <li>You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions.</li> <li>You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.</li> <li>You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.</li> <li>You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.</li> <li>You know that being right isn't enough. Your analysis only creates value if people understand it and act on it. You can turn complex findings into a simple story and a clear recommendation.</li> <li>You're a strong communicator. You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.</li> <li>You're proactive and self-directed. You don't wait for a ticket to appear in your queue. You notice something worth investigating and take ownership of finding out what it means.</li> <li>You're comfortable with ambiguity and a changing environment. Not every question will have a clean dataset or obvious answer. You know how to work with imperfect information while being transparent about its limitations.</li> <li>You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.</li> <li>You're technically strong. You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.</li> <li>You understand product metrics deeply, including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.</li> <li>You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.</li> <li>You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.</li> <li>You have professional working proficiency in English.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing or evaluating A/B tests and experiments.</li> <li>Experience with statistical analysis.</li> <li>Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.</li> <li>Experience building or improving a product analytics function or data culture.</li> <li>Experience presenting product recommendations to senior leadership.</li> <li>Working knowledge of Python or R.</li> <li>Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.</li> </ul> <h4>What the hiring process will look like</h4> <ul> <li>Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.</li> <li>Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.</li> <li>Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.</li> <li>Presentation interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.</li> <li>Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>

Job Summary: <br> <br>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors <br> <br>feel valued and well-assisted from the moment they arrive. This role combines hospitality, <br> <br>administrative efficiency, and attention to detail by greeting members warmly, managing <br> <br>registrations, and processing payments. <br> <br>I. Duties and Responsibilities: <br> <br>1. Welcome and greet all members and visitors in a professional, friendly <br> <br>manner <br> <br> Stand or sit upright, maintain eye contact, and smile when greeting members.  Use members’ names, when possible, to create a personalized experience.  Provide support to all members’ inquiries and guide them <br> <br>2. Register new members and manage membership renewals <br> <br> Guide new members through the registration process, ensuring processes are <br> <br>completed accurately.  Verify and input member details into the system, maintaining accuracy and <br> <br>confidentiality.  Explain membership packages, promotions, and benefits clearly. <br> <br>3. Handle cash and process transactions accurately <br> <br> Process payments for memberships, products, or services through cash, card, or <br> <br>digital methods.  Issue receipts and update payments.  Follow proper cash-handling procedures, including daily balancing and <br> <br>reconciliation.  Report any discrepancies or errors to the manager immediately. <br> <br>4. Maintain a clean, organized, and professional reception area <br> <br> Keep the desk surface tidy and organized <br> <br> Ensure the area around the reception is clean and welcoming at all times. <br> Report any facility maintenance issues to the appropriate department promptly. <br> <br>II. Required Competencies: <br> Empathy and patience: especially when handling complaints or frustration. <br> Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience. <br> Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems. <br> Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive <br>impact on the work culture. <br> Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing. <br>  Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations

JOB PURPOSE <br> <br>The Sales Representative is responsible for driving sales growth, maximizing profitability, and expanding market penetration within a designated territory by promoting and selling products. The role also involves identifying potential customers, developing new business opportunities, and maintaining strong relationships with existing clients. <br> <br>KEY RESPONSIBILITIES <br> <br>Sales <br>-Review customers' inventory levels regularly to identify replenishment needs and prepare appropriate orders. <br>-Manage the sales process efficiently to meet sales objectives and increase business volume. <br>-Follow the approved sales cycle to ensure effective customer follow-up and provide high-quality service. <br>-Identify and acquire new customers within the assigned territory to expand market coverage and boost sales. <br>-Promote the complete product portfolio while strengthening relationships with existing customers to increase brand market share. <br>-Inform customers about newly launched products, promotional offers, and bundle deals. <br>-Maximize sales performance across all assigned brands through consistent and productive customer visits. <br>-Communicate any issues encountered in the field, along with suggested solutions, to the Sales Supervisor or Manager. <br>-Prepare and submit all required reports requested by the direct supervisor in a timely manner. <br>-Achieve the assigned monthly sales targets. <br>-Monitor products approaching their expiry dates with customers and encourage pharmacists to prioritize selling products with the earliest expiration dates. <br>-Minimize product returns by continuously monitoring customer inventory during routine visits. <br>-Conduct monthly reviews of year-to-date sales performance by customer and by brand, comparing results with the previous year's performance. <br>Collections and Receivables <br>-Coordinate to monitor customer account statements and ensure that credit notes and financial adjustments are processed promptly. <br>-Collect outstanding invoices according to agreed payment terms to reduce overdue balances. <br>-Regularly review customer account status to verify the timely completion of credit notes and other financial settlements. <br>-Meet the monthly collection objectives established by the company. <br>Market Intelligence <br>-Gather market information related to competitors' products, sales activities, promotions, new launches, and marketing initiatives to support business competitiveness. <br>-Complete daily sales reports documenting customer visits, sales activities, and order details to facilitate performance tracking. <br>Merchandising (When Applicable) <br>-Implement merchandising standards by arranging product displays and promotional materials in accordance with brand guidelines to improve visibility and stimulate sales. <br>-Document and report merchandising activities, including display conditions before and after implementation

Job Summary: <br>The Technician team member ensures the gym facilities, equipment, and utilities are fully functional, safe, and well-maintained. This role involves carrying out repairs, preventive maintenance, and responding quickly to urgent technical issues. By keeping the gym’s environment well-maintained, safe, and reliable, the Technician Team contributes directly to the overall member experience and operational efficiency. <br>I. Duties and Responsibilities: <br>1. General Repairs and Maintenance <br>• Perform routine inspections of gym equipment, lighting, and electrical systems (Checklist) <br>• Carry out minor repairs, adjustments, and installations as needed for machines, and facilities & infrastructure. <br>• Report major issues or recurring faults to the Management. <br>• Assemble new machines where applicable in the workplace. <br>2. Preventive Maintenance <br>• Follow the scheduled maintenance plan to minimize equipment downtime. <br>• Lubricate, tighten, and test gym machines and utilities regularly. <br>• Record all performed tasks in the maintenance logbook. <br>• Assist in setting up safety signage during repair works. <br>3. Facility Upkeep <br>• Support the safety of the gym areas, including locker rooms, showers, and training spaces. <br>• Assist in moving, assembling, or installing gym equipment and furniture in the club. <br>• Respond promptly to facility-related complaints or urgent repair needs from staff or members. <br>• Support the manager when receiving new machine related shipments <br>4. Safety and Compliance <br>• Ensure maintenance work complies with health and safety standards. <br>• Wear protective gear and follow safe handling procedures when using tools and chemicals. <br>• Report hazards, accidents, or unsafe conditions immediately. <br>• Participate in safety training and emergency drills. <br>• Organize the new machine related shipments in the stock <br>II. Required Competencies: <br>• Technical Skills: Basic knowledge of electrical, plumbing, mechanical, and carpentry work. <br>• Reliability: Consistent follow-through on tasks and responsiveness to urgent needs. <br>• Problem-Solving: Ability to identify issues and apply practical solutions quickly. <br>• Teamwork: Work effectively with other staff, trainers, and management to support smooth operations. <br>• Attention to Detail: Spotting issues before they escalate into larger problems. <br>• Customer Awareness: Understanding that members’ safety and comfort depend on maintenance quality. <br>• Adaptability: Flexibility to switch between tasks and handle unexpected breakdowns. <br>*This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.</p><p>Role Overview We are looking for a commercially driven Sales Team Lead / Sales Manager to lead business growth across key MENA markets, with immediate focus on Iraq and the UAE. This role will be responsible for driving net deposit growth, client acquisition, team performance, and partner-led expansion across the Forex/CFD business. The successful candidate will lead frontline sales execution, coach and manage sales staff, and build strong relationships with retail clients, IBs, affiliates, and strategic partners. The role requires a hands-on leader who understands conversion, retention, trading-client behavior, and local market dynamics in the region.</p><p>Key Responsibilities</p><ul><li>Lead and manage the sales team to achieve monthly, quarterly, and annual funded account, volume, and revenue targets.</li><li>Drive new client acquisition through direct sales, referrals, IB networks, and affiliate partnerships.</li><li>Build and execute country-level sales plans for Iraq and the UAE in line with wider MENA growth objectives.</li><li>Coach, train, and monitor team members to improve lead conversion, follow-up quality, and client relationship management.</li><li>Track daily sales activity, team productivity, deposit performance, and pipeline quality through CRM reporting.</li><li>Develop strong relationships with high-value prospects, active traders, partners, and business introducers.</li><li>Work closely with marketing, retention, dealing, and customer support teams to improve the full client journey from lead to funded trader.</li><li>Ensure all sales activity follows internal compliance standards, approved scripts, and applicable local market requirements.</li><li>Identify hiring needs, support onboarding, and help build a high-performance sales culture across the region.</li><li>Provide regular market feedback on competitor activity, client objections, product demand, and growth opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading.</p><p>At least 2 years of experience leading, coaching, or supervising a sales team.</p><p>Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics.</p><p>Experience managing direct sales and partner/IB channels.</p><p>Proven ability to achieve acquisition and revenue targets in competitive markets.</p><p>Strong stakeholder management and reporting skills.</p><p>Arabic language ability is strongly preferred; English is required.</p><p>Experience in UAE/MENA market is strongly preferred.</p><p>Preferred Profile</p><ul><li>Existing network of IBs, affiliates, trader communities, or regional sales contacts.</li><li>Experience in MetaTrader-based brokerage environments.</li><li>Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling.</li><li>Comfortable working in a target-driven, performance-led environment.</li></ul><p>What Success Looks Like</p><ul><li>Growth in funded accounts and first-time deposits.</li><li>Higher team conversion from qualified leads to active clients.</li><li>Expansion of regional IB and partner pipelines.</li><li>Strong retention and revenue contribution from managed markets.</li><li>Consistent execution discipline, reporting accuracy, and team development.</li></ul><p></p></section>

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p> <p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p> <p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p> <h4>Role Overview</h4> <p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p> <p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p> <h4>Key Responsibilities</h4> <strong>Recruitment & Talent Acquisition</strong><br> <li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li> <li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li> <li>Screen applications and coordinate subsequent interview stages with hiring managers.</li> <li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li> <li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li> <li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li> <li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li> <strong>Onboarding & Orientation</strong><br> <li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li> <li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li> <li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li> <li>Support new employees throughout their integration into the company.</li> <strong>HR Administration</strong><br> <li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li> <li>Support the development, implementation, and communication of HR policies and procedures.</li> <li>Maintain HR databases and generate reports as needed.</li> <li>Assist with HR documentation, employee letters, and administrative processes.</li> <strong>Employee Relations & Engagement</strong><br> <li>Coordinate employee engagement activities, team-building events, and company outings.</li> <li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li> <li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li> <li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li> <strong>Performance Management & Learning & Development</strong><br> <li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li> <li>Help with learning and development initiatives and maintain training records.</li> <li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li> <li>Support managers and employees in achieving development objectives and growth goals.</li> <h4>What We're Looking For</h4> <li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li> <li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li> <li>Strong interviewing, communication, and stakeholder management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to manage multiple priorities and projects simultaneously.</li> <li>Strong attention to detail and administrative skills.</li> <li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li> <li>Comfortable operating in a fast-paced, performance-driven environment.</li> <li>Strong sense of ownership, accountability, and initiative.</li> <li>Fluency in English is required; additional languages are a plus.</li> <h4>What We Offer</h4> <li>Clear career progression and access to learning and development programs.</li> <li>Exposure to international hiring and HR initiatives across multiple markets.</li> <li>The opportunity to play a key role in the growth of a rapidly scaling company.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>As a HRSSC Talent Acquisition Senior, you will play a crucial role in managing the recruitment process for your assigned business line. Your responsibilities will include job posting, CV sourcing, candidate management, and ensuring a seamless talent acquisition operation. You will work closely with Business HR and other stakeholders to support the screening and selection process effectively.</p> <h4>Key responsibilities</h4> <ul> <li>Manage the recruitment process, including job postings, CV screening, interview coordination, case study management, psychometric assessments, and more, for your designated business line.</li> <li>Collaborate with Business HR to understand role requirements, and manage job postings accordingly, including amendments, closures, and withdrawals as needed.</li> <li>Perform initial CV screening for all CVs from various sourcing channels (e.g., career site, referrals, LinkedIn, job fairs, and campus recruitment) based on job posting criteria.</li> <li>Conduct HR interviews for assigned roles, document interview results in the recruitment system, and communicate outcomes to candidates.</li> <li>Coordinate with business teams and candidates to schedule interviews, gather feedback, and update the recruitment system with outcomes.</li> <li>Manage aptitude, psychometric tests, case studies, and other assessments, ensuring completion and documenting results in the recruitment system. Communicate outcomes to the assigned business teams and candidates.</li> <li>Assist in collecting and verifying candidate documentation for reference and background checks, aligning with policies, and reporting any issues to the business team and Business HR.</li> <li>Actively source and headhunt candidates through various channels, ensuring a strong pipeline of qualified talent.</li> <li>Always maintain an active candidate pipeline, ensuring readiness to meet the business's hiring needs.</li> <li>Meet Service Level Agreements (SLA) and Turnaround Times (TAT) for all recruitment activities while ensuring process compliance.</li> <li>Maintain the integrity and compliance of internal recruitment systems.</li> <li>Build and maintain strong relationships with hiring managers and other key stakeholders to ensure alignment and satisfaction throughout the recruitment process.</li> <li>Prepare and present periodic recruitment reports, including candidate status, rejection rates, and other relevant metrics.</li> <li>Perform additional tasks as requested by the direct manager.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in human resources, business administration, psychology, or a related field.</li> <li>5+ years of experience in talent acquisition, recruitment, or HR shared services.</li> <li>Experience managing end-to-end recruitment processes across multiple roles.</li> <li>Strong knowledge of sourcing channels such as LinkedIn, career portals, referrals, job fairs, and campus recruitment.</li> <li>Ability to communicate professionally with team leaders and managers. Strong presentation skills considered a plus.</li> <li>Familiarity with Applicant Tracking Systems (ATS) and recruitment databases.</li> <li>Strong understanding of recruitment metrics, SLA, and TAT management.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> </ul></p><p></p>

Senior Accountant (FMCG) <br>Job Title: Senior Accountant Industry: Fast-Moving Consumer Goods (FMCG) Location: <br>Lebanon Employment Type: Full-Time Reports to: Finance Manager / Chief Financial Officer <br>About the Role <br>We are seeking a highly analytical and detail-oriented Senior Accountant to join our finance <br>team in the Fast-Moving Consumer Goods (FMCG) sector in Lebanon. The ideal candidate will <br>be responsible for overseeing the daily accounting operations, ensuring the accuracy of financial <br>records, managing inventory accounting, and ensuring strict compliance with Lebanese tax <br>regulations and accounting standards. This role requires a proactive professional with strong <br>ERP experience and a solid understanding of the fast-paced FMCG environment. <br>Key Responsibilities <br>General Accounting and Financial Reporting <br>You will manage all aspects of the general ledger, including month-end and year-end closing <br>processes. You are responsible for preparing accurate and timely financial statements, including <br>balance sheets, income statements, and cash flow statements. The role involves performing <br>daily bank reconciliations, managing cash flow tracking, and reviewing journal entries to ensure <br>proper classification of accounts. <br>Inventory and Cost Accounting <br>In the FMCG sector, inventory management is critical. You will oversee inventory accounting, <br>including stock valuations, cost of goods sold (COGS) calculations, and variance analysis. You <br>will coordinate with the supply chain and warehouse teams to conduct periodic physical <br>inventory counts and reconcile discrepancies. Additionally, you will analyze manufacturing and <br>operational costs to identify areas for cost reduction and efficiency improvement. <br>Accounts Payable and Receivable <br>You will monitor and manage accounts payable and receivable aging reports. You must ensure <br>the timely processing of vendor payments and actively follow up on outstanding client <br>receivables. Maintaining accurate records of supplier contracts, terms, and discounts is also a <br>key part of this responsibility. <br>Tax and Regulatory Compliance <br>A critical component of this role is ensuring compliance with local regulations. You will prepare, <br>review, and submit periodic tax declarations, including Value Added Tax (VAT), payroll taxes, and <br>corporate income tax, in strict compliance with the Lebanese Ministry of Finance regulations. <br>You must also ensure compliance with National Social Security Fund (NSSF) requirements and <br>accurate payroll accounting, while staying updated on changes in Lebanese tax laws and <br>regulations. <br>Audit and Internal Controls <br>You will assist in the preparation of schedules and documentation for external and internal <br>audits, liaising directly with external auditors to ensure a smooth process. You will also be <br>tasked with developing, implementing, and maintaining internal accounting controls and <br>standard operating procedures to safeguard company assets. <br>Required Qualifications <br>Education and Certification <br>You must hold a Bachelor’s degree in Accounting, Finance, or a closely related field. A Master’s <br>degree is considered a plus. Professional certification such as CPA, CMA, or ACCA is highly <br>preferred. <br>Experience <br>You should have a minimum of 5 to 7 years of progressive accounting experience, with at least 2 <br>to 3 years specifically within the FMCG or manufacturing industry. Experience with fast-paced <br>environments and managing multiple priorities is essential. <br>Technical Skills <br>Strong knowledge of International Financial Reporting Standards (IFRS) and Lebanese <br>accounting standards is required. You must have in-depth understanding of Lebanese tax laws, <br>VAT, and NSSF regulations. Proficiency in using major ERP systems such as SAP, Oracle, or <br>Microsoft Dynamics is essential. Advanced Microsoft Excel skills, including Pivot tables, <br>VLOOKUP, and financial modeling, are required. <br>Soft Skills <br>You should possess excellent analytical and problem-solving abilities with a high level of <br>accuracy and attention to detail. Strong communication and interpersonal skills are essential, <br>with the ability to collaborate effectively across departments. You must be able to work under <br>pressure and meet tight deadlines in a fast-paced environment. <br>Languages <br>Professional fluency in both English and Arabic (written and spoken) is required. <br>What We Offer <br>We offer a competitive salary and benefits package tailored to the Lebanese market. You will <br>have opportunities for professional growth and career advancement within a leading FMCG <br>company, operating in a dynamic and collaborative work environment. Join a team that values <br>excellence, innovation, and continuous improvement