Food industries engineer Jobs

<p><br></p> <p> </p> <p> <b>JOB PURPOSE</b> </p> <p> </p> <p>This role exists to Care deeply and ensure operational excellence that enables our brands to thrive. . You ll be part of a team that believes in doing work that matters for people and the planet.</p> <p>Because here, we don t just hire for jobs. We invite you to be part of something bigger.</p> <p> </p> <p> <b>KEY RESPONSIBILITIES</b> </p> <ul> <li>Develop and implement MT channel strategy to achieve sales and profitability targets. (MT represents 60% of the trade).</li> <li>Drive volume, distribution, listing, revenue and market share growth.</li> <li>Build joint business plans with key retailers.</li> <li>Analyze sales performance, shopper insights, market trends and competitive activities.</li> <li>Manage trade spending and promotional activities.</li> <li>Identify new business opportunities and route-to-market improvements.</li> <li>Collaborate with CSP, Shopper Marketing and distributor team to ensure excellent execution and product availability.</li> <li>Monitor KPIs and develop corrective action plans<br> <p> <b>REQUIRED QUALIFICATIONS</b> </p> <p> </p> </li> <li>3 to 5 years managerial experience in sales, Channel Development, Key Account Management, or Commercial functions.</li> <li>FMCG experience is a must</li> <li>Bachelor s degree in business administration</li> <li> <p>or equivalent</p> </li> <li>MBA is an advantage</li> <li>Financial acumen (P&amp;L, budgeting, ROI analysis)</li> <li>Negotiation and contract management</li> <li>Strategic channel planning and execution</li> <li>Customer and key account management</li> <li>Strong leadership and stakeholder management skills</li> <li>Data analysis using Excel, Power BI, or similar tools<br> <p> <b>PREFERRED QUALIFICATIONS</b> </p> </li> <li>Strong experience managing <b>Modern Trade customers</b> (hypermarkets, supermarkets, cash &amp; carry, retail chains) <b>IN LEBANON</b><br></li></ul>

1. Sales Execution & Target Achievement <br>• Achieve assigned Sales targets within the defined territory. <br>• Execute daily Sales visits according to the assigned route plan. <br>• Promote company products and increase sales volume and distribution. <br>• Ensure timely collection of orders and proper order fulfillment. <br>2. Customer Relationship Management <br>• Build and maintain strong relationships with existing and potential customers. <br>• Provide customers with product information, pricing, and promotions. <br>• Handle customer inquiries and resolve issues in coordination with supervisors. <br>• Ensure high levels of customer satisfaction and loyalty. <br>3. Market Coverage & Product Availability <br>• Ensure full and regular coverage of assigned outlets and customers. <br>• Monitor product availability and shelf presence in the market. <br>• Identify new sales opportunities and potential customers. <br>• Support expansion of distribution and market penetration. <br>4. Reporting & Communication <br>• Submit accurate daily, weekly, and monthly Sales reports. <br>• Provide feedback on market trends, competitor activity, and customer needs. <br>• Communicate effectively with Supervisors regarding sales performance and challenges. <br>• Maintain proper records of visits, orders, and customer interactions. <br>5. Compliance & Brand Representation <br>• Follow company policies, pricing guidelines, and sales procedures. <br>• Ensure proper handling of company assets and promotional materials. <br>• Represent the company in a professional manner in the market. <br>• Maintain ethical sales practices at all times. <br>Undertake additional responsibilities as required, in line with the scope, level, and objectives of the role

1. Collections & Cash Handling <br>•Receive daily cash and cheque collections from Van Sales Drivers. <br>•Verify collections against approved sales invoices, delivery notes, and collection sheets. <br>•Count, reconcile, and accurately record all received payments in the accounting/ERP system. <br>•Issue official receipts for all payments received and ensure proper acknowledgment by drivers. <br>2. Reconciliation & Control <br>•Reconcile daily collections with system Sales reports and driver documentation. <br>•Identify, investigate, and immediately report any discrepancies or shortages to the Branch Accountant and CCU Operator. <br>•Ensure that all collections are properly authorized, supported, and traceable. <br>3. Safekeeping & Deposits <br>•Safeguard all collected cash and cheques in the branch safe in line with security procedures. <br>•Prepare daily cash and cheque deposits in accordance with company timelines. <br>•Ensure deposits are complete, accurate, and supported by proper documentation. <br>4. Reporting & Documentation <br>•Prepare and submit daily collection and cash reports to the Finance and Control Departments. <br>•Maintain organized filing and archiving of all collection-related documents (receipts, invoices, deposit slips). <br>•Ensure documentation is readily available for Audits and internal reviews. <br>5. Coordination & Support <br>•Coordinate with van Dales Drivers, Sales Supervisors, and Control Teams to resolve collection issues. <br>•Support the Branch Accountant and Finance team during audits, spot checks, and reconciliations. <br>•Adhere strictly to company policies, ethical standards, and internal control procedures in all cash-related activities. <br>Undertake additional responsibilities as required, in line with the scope, level, and objectives of the role

1. Sales Execution & Target Achievement <br>• Achieve assigned Sales targets within the defined territory. <br>• Execute daily Sales visits according to the assigned route plan. <br>• Promote company products and increase sales volume and distribution. <br>• Ensure timely collection of orders and proper order fulfillment. <br>2. Customer Relationship Management <br>• Build and maintain strong relationships with existing and potential customers. <br>• Provide customers with product information, pricing, and promotions. <br>• Handle customer inquiries and resolve issues in coordination with supervisors. <br>• Ensure high levels of customer satisfaction and loyalty. <br>3. Market Coverage & Product Availability <br>• Ensure full and regular coverage of assigned outlets and customers. <br>• Monitor product availability and shelf presence in the market. <br>• Identify new sales opportunities and potential customers. <br>• Support expansion of distribution and market penetration. <br>4. Reporting & Communication <br>• Submit accurate daily, weekly, and monthly Sales reports. <br>• Provide feedback on market trends, competitor activity, and customer needs. <br>• Communicate effectively with Supervisors regarding sales performance and challenges. <br>• Maintain proper records of visits, orders, and customer interactions. <br>5. Compliance & Brand Representation <br>• Follow company policies, pricing guidelines, and sales procedures. <br>• Ensure proper handling of company assets and promotional materials. <br>• Represent the company in a professional manner in the market. <br>• Maintain ethical sales practices at all times. <br>Undertake additional responsibilities as required, in line with the scope, level, and objectives of the role

We are looking for a detail-oriented and organized Personnel Officer to join our HR team and support day-to-day personnel and HR administrative activities. <br> <br>Key Responsibilities <br>Maintain accurate and confidential employee records and personnel files. <br>Prepare and process employee documentation, including contracts, NDAs, certificates, and other HR letters. <br>Handle new joiner and leaver documentation and ensure timely updates of HR records. <br>Support NSSF and MoF documentation and declarations. <br>Coordinate employee documentation and renewals, including foreign employees’ residency documents. <br>Maintain and update health insurance records, including new joiners and leavers. <br>Coordinate with branches and employees regarding HR administrative requests. <br>Assist with HR reporting and ensure all personnel documentation is complete and up to date. <br>Ensure compliance with company policies and applicable labor requirements. <br>Perform other HR administrative duties as assigned by management. <br>Requirements <br>Bachelor’s degree in business administration, HR Management, or a related field, or equivalent relevant experience. <br>1–3 years of experience in HR administration, personnel, or a similar role. <br>Strong organizational and time-management skills with high attention to detail and accuracy. <br>Good communication and coordination skills. <br>Proficiency in MS Office (Excel, Word, Outlook). <br>Ability to maintain confidentiality and handle sensitive employee information. <br>Knowledge of NSSF and local labor law is an advantage. <br>Ability to work under pressure and meet deadlines in a fast-paced F&B environment. <br>Professional attitude, integrity, and reliability. <br>Willingness to occasionally visit branches for employee file collection or verification

<p>A highly reputable FMCG company is currently hiring a a passionate and results-driven FMCG Outdoor Sales. Responsibilities</p><ul><li>Execute the company's sales strategy efficiently.</li><li>Build and maintain relationships in assigned areas.</li><li>Identify new sales opportunities and follow up on potential leads.</li><li>Strengthen customer engagement and foster loyalty.</li><li>Participate in industry events, trade shows, and marketing initiatives.</li><li>Monitor and ensure timely payment collections.</li><li>Stay updated on product details, industry trends, and customer needs.</li><li>Ensure product availability, monitor expiry dates, and enhance product visibility in stores.</li><li>Develop and implement strategies to boost sales at points of sale.</li><li>Analyze competitor activities and provide valuable insights to management.</li></ul><p>Qualifications</p><ul><li>University degree required.</li><li>Minimum of 2 years in a similar sales role.</li><li>Strong sales acumen with a persuasive and goal-oriented personality.</li><li>Energetic, enthusiastic, and passionate.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of sales strategies, promotion techniques, and advertising.</li><li>Ability to actively listen, analyze information, and communicate effectively.</li><li>Capacity to learn and apply scientific medical knowledge.</li><li>Professional appearance with a commitment to representing the company positively.</li><li>Proficiency in Arabic and English; French is an advantage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree required.</li><li>Minimum of 2 years in a similar sales role.</li><li>Strong sales acumen with a persuasive and goal-oriented personality.</li><li>Energetic, enthusiastic, and passionate.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of sales strategies, promotion techniques, and advertising.</li><li>Ability to actively listen, analyze information, and communicate effectively.</li><li>Capacity to learn and apply scientific medical knowledge.</li><li>Professional appearance with a commitment to representing the company positively.</li><li>Proficiency in Arabic and English; French is an advantage.</li></ul>

Position Overview <br>We are seeking a creative and versatile Social Media & Content Creator to manage and elevate the digital presence across our brands. In this role, you will plan, produce, edit, and publish engaging multimedia content to drive brand awareness, audience growth, and commercial initiatives. <br>Key Responsibilities <br>• Content Production: Film, edit, and write copy for high-quality short-form videos (Reels, TikToks), photos, stories, and promotions across Instagram, Facebook, LinkedIn, TikTok, and YouTube. <br>• Planning & Strategy: Develop and execute social media calendars aligned with product launches, seasonal campaigns, and marketing priorities. <br>• Account & Community Management: Publish approved posts, monitor audience interactions, handle routine inquiries, and strictly manage brand account access and security. <br>• Team Collaboration: Work closely with the Graphic Designer, Sales, and Operations teams to cover company activities, live events, and promotional campaigns. <br>• Analytics & Performance: Track platform insights (reach, engagement, views) to evaluate performance and continuously refine content strategies. <br>Key Requirements <br>• Experience: 2–4 years of hands-on experience in social media and digital content creation. <br>• Education: Degree or Diploma in Marketing, Digital Marketing, Communications, Multimedia, or a related field. <br>• Technical Skills: Strong photo/video capture skills and proficiency with tools like CapCut, Canva, Adobe Premiere Pro, and Photoshop. <br>• Portfolio Required: A portfolio showcasing original social media videos, reels, photography, and digital campaigns. <br>• Core Competencies: Visual storytelling, trend awareness, multi-brand adaptability, and commercial focus

<p>The Sales Manager is responsible for driving sales growth and achieving sales targets for the company's products. This role involves developing and implementing effective sales strategies, managing the sales team, and establishing strong relationships with customers and distributors.</p><p>Develop and execute sales plans to achieve company targets and objectives.</p><p>Identify and explore new sales opportunities and markets.</p><p>Analyze market trends and competitor activities to inform sales strategies.</p><p>Lead, train, and motivate the sales team to meet and exceed sales targets.</p><p>Monitor sales team performance, providing regular feedback and coaching.</p><p>Conduct regular sales meetings to discuss performance, strategies, and goals.</p><p>Establish and maintain strong relationships with key customers and distributors.</p><p>Handle customer inquiries, complaints, and feedback in a professional manner.</p><p>Conduct regular visits to key accounts to ensure customer satisfaction and loyalty.</p><p>Prepare and present sales forecasts, reports, and analyses to senior management.</p><p>Manage sales budgets, expenses, and resources efficiently.</p><p>Ensure compliance with company policies, procedures, and ethical standards.</p><p>Collaborate with the marketing team to develop and implement promotional activities.</p><p>Participate in trade shows, exhibitions, and other promotional events.</p><p>Gather and share market intelligence and feedback with the marketing and product development teams.</p><p>Maintain a deep understanding of the company's products, including features, benefits, and competitive advantages.</p><p>Train the sales team on product knowledge and effective sales techniques.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business. administration, Marketing, or a related field. A master's degree is a plus.</p><p>15+ years of experience as a sales manager or similar role in the F&amp;B industry.</p><p>Strong leadership and team management skills.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Ability to analyze sales data and market trends.</p><p>Customer-focused approach.</p><p>Problem-solving and decision-making abilities</p>

<p>One of our clients, a leading FMCG distributor in Lebanon, is looking for an Accountant with 4 5 years of experience. The company specializes in logistics, warehousing, and distribution, serving supermarkets, mini-markets, and retail outlets across the country with a wide range of consumer goods.</p><p>Requirements:</p><p>1. Data Entry Bank: Record bank transactions and maintain accurate logs.</p><p>Payroll Processing: Prepare and post monthly payroll entries into the accounting system.</p><p>Fixed Assets Tracking: Record fixed asset transactions and calculate the depreciation.</p><p>Inventory Logging: Post inventory transactions to reflect accurate stock movements.</p><p>2. Month-End Reconciliation</p><p>Bank Reconciliation: Reconcile all bank transactions against bank statements.</p><p>Accounts Receivable Matching: Review and reconcile customer balances to ensure accurate aging reports.</p><p>Shareholder Accounts: Maintain and reconcile shareholders accounts.</p><p>Inventory Balancing: Reconcile physical and sub-ledger inventory balances against the general ledger.</p><p>Cash Balancing: Reconcile cash transactions to verify cash balances.</p><p>Provisions and Adjustments: Prepare monthly accounting provisions (accruals and deferrals)</p><p>3. Tax and Statutory Declarations</p><p>VAT and Salary Tax Preparation: Prepare quarterly VAT workings and salary tax calculations for review by external tax consultants.</p><p>Social Security Compliance: Prepare and submit monthly National Social Security Fund (NSSF) declarations and coordinate timely payments.</p><p>Fiscal Stamp Tax: Prepare and process monthly fiscal stamp declarations.</p><p>4. Reporting (Including Monthly P&amp;L)</p><p>Month-End Closing: Assist with the full month-end closing process and support annual audit preparation.</p><p>Financial Reporting: Generate and review financial reporting requirements, including the monthly Profit &amp; Loss statement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Accountant with 4-5 years of experience.</li></ul>

<p>Financial reporting and budgeting:</p><ul><li>Prepare accurate financial reports on a monthly basis</li><li>Provide financial advice on the overall corporate financial position</li><li>Participate actively in the preparation of the annual budget in terms of costing, margin, trade loaders, etc.</li><li>Consolidate financial statements and develop reports for submission to the Finance Manager.</li><li>Prepare end of period trial balance and financial statements including balance sheets, income statements, and cash flow statements in coordination with reporting teams.</li></ul><p>Financial Analysis to assist managerial decision:</p><ul><li>Assist Management and other departments in their day-to-day financial studies for the effect of variables on the margin and profitability of a brand/ product.</li><li>Coordinate closely with the Marketing Dep. To analyse the effect of any price increase</li><li>Prepare the profitability analysis for the tender sales of the pharmaceutical division.</li></ul><p>Assist other departments:</p><ul><li>Review the monthly sales target and set the monthly collection target in coordination with the Sales Dep.</li><li>Review the costing of the goods shipping orders versus budget and approves / comments on the orders</li><li>Validate the final costing of the received orders versus budget</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business/ Finance.</li><li>CFA / Master s in Finance is a plus.</li><li>3 years of work experience in Auditing/Accounting/Finance.</li><li>Advanced communication skills including written, oral, presentation, and interpersonal skills are required with the ability to work with all levels of the organization.</li><li>Sound knowledge of fiscal law and regulations is a must</li><li>Accounting skills</li><li>Must be proficient in Microsoft Applications (Word, Excel, PowerPoint and Outlook).</li></ul><p>Competencies</p><ul><li>High analytical skills</li><li>Financial Acumen</li><li>Financial Planning and Budgeting</li><li>Knowledge of handling cash flows and bank relations</li><li>Writing and Reporting</li><li>Presenting and Communicating Information</li><li>Applying Expertise and Technology</li><li>Analysing</li><li>Formulating Strategies and Concepts</li><li>Planning and organising</li><li>Following Instructions and Procedures</li><li>Coping with Pressures and Setbacks</li></ul>

<p>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives.</p><p>Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets.</p><p>Identify and develop new business opportunities, customers, territories, and distribution channels.</p><p>Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers.</p><p>Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans.</p><p>Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required.</p><p>Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability.</p><p>Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives.</p><p>Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction.</p><p>Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance.</p><p>Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making.</p><p>Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements.</p><p>Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field.</li><li>6 - 10 years of experience in FMCG sales, including at least 3 - 5 years in a Sales Manager or similar leadership role.</li><li>Proven experience managing distributors, key accounts, and multi-channel sales operations.</li></ul>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p> <h4>Key responsibilities</h4> <p>What your day will look like:</p> <p><strong>AI product and technology leadership</strong><br> Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br> Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br> Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br> Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p> <p><strong>Business leadership</strong><br> Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br> Execute against a provided playbook, building an initial proof of concept and scaling once validated</p> <p><strong>Operational excellence</strong><br> Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br> Establish metrics and KPIs to measure and improve performance across the product portfolio</p> <p><strong>Customer and market insights</strong><br> Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br> Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p> <p><strong>Team building and operations</strong><br> Foster a high-performance culture that encourages agility, execution, and innovation<br> Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p> <h4>Requirements</h4> <ul> <li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li> <li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li> <li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li> <li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li> <li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li> <li>Strong understanding of AI/ML technologies and their commercial applications</li> <li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li> <li>Experience in payments, fintech, or venue/attractions technology is a plus</li> <li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li> <li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li> <li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li> <li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li> <li>Being fluent in the English language, written and verbal, is essential</li> <li>Must work US Central hours</li> </ul> <h4>Why join us?</h4> <p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br> Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br> Work at the cutting edge of AI innovation with top-tier talent and industry experts<br> Competitive compensation package with a growth-based incentive and potential equity participation<br> A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>

<p>This is a full-time, on-site role for a Junior Accountant based in Senegal. The Junior Accountant supports the accounting team by handling day-to-day transactional tasks, assisting with month-end close activities, and ensuring accurate financial records for Twellium s facility. You will learn and apply accounting standards, collaborate with cross-functional teams, and contribute to process improvements.</p><p><strong>Skills &amp; qualifications:</strong></p><ul><li>Bachelor s degree in accounting or finance.</li><li>2 to 3 years of experience as a junior accountant or accounting assistant.</li><li>Excellent organizing abilities.</li><li>Great attention to detail.</li><li>Good with numbers and figures and an analytical acumen.</li><li>Good understanding of accounting and financial reporting principles and practices.</li><li>Excellent knowledge of MS Office and familiarity with relevant computer software.</li><li>French Language is mandatory.</li></ul><p><strong>Duties &amp; responsibilities:</strong></p><ul><li>Post and process journal entries to ensure all business transactions are recorded.</li><li>Manage the inventory control process by monitoring stock inflows &amp; outflows.</li><li>Maintain optimal stock levels at the warehouse by coordinating with purchasing, manufacturing, &amp; sales departments.</li><li>Update accounts receivable and issue invoices</li><li>Update accounts payable and perform reconciliations.</li><li>Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines.</li><li>Update financial data in databases to ensure that information will be accurate and immediately available when needed.</li><li>Prepare and submit weekly/monthly reports</li><li>Assist senior accountants in the preparation of monthly/yearly closings.</li><li>Assist with other accounting projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in accounting or finance.</p><p>2 to 3 years of experience as a junior accountant or accounting assistant.</p><p>Excellent organizing abilities.</p><p>Great attention to detail.</p><p>Good with numbers and figures and an analytical acumen.</p><p>Good understanding of accounting and financial reporting principles and practices.</p><p>Excellent knowledge of MS Office and familiarity with relevant computer software.</p><p>French Language is mandatory.</p>

Reservations Agent <br>We are looking for a friendly, organized, and well-presented Reservations Agent to join our hospitality team. <br> <br>The ideal candidate is someone who enjoys communicating with guests, has excellent attention to detail, and can confidently manage reservations while providing a warm and professional guest experience. <br> <br>Responsibilities <br>Handle incoming reservation requests by phone, WhatsApp, email, and other booking channels. <br>Manage daily reservations, cancellations, modifications, and special requests. <br>Communicate with guests in a professional and welcoming manner. <br>Provide guests with accurate information regarding availability, menus, timings, and venue policies. <br>Confirm reservations and follow up with guests when necessary. <br>Maintain accurate and updated reservation records. <br>Coordinate closely with the hostess and restaurant/service teams to ensure smooth operations. <br>Assist with managing VIP guests, special occasions, and specific seating requests. <br>Monitor table availability and optimize bookings according to the restaurant's capacity. <br>Handle guest inquiries and resolve reservation-related concerns professionally. <br>Prepare and maintain daily reservation lists and reports. <br>Ensure a high level of customer service from the first guest interaction. <br>Requirements <br>Previous experience in reservations, hospitality, customer service, or front office is preferred. <br>Excellent communication and interpersonal skills. <br>Fluent in English and Arabic; French is a plus. <br>Professional, friendly, and confident personality. <br>Well-presented and comfortable communicating with guests. <br>Strong organizational skills and attention to detail. <br>Ability to multitask and work efficiently in a fast-paced environment. <br>Comfortable using reservation systems, WhatsApp, email, and basic computer applications. <br>Flexible to work evenings, weekends, and holidays. <br>Ideal Candidate <br>We are looking for someone who is warm, energetic, professional, and guest-oriented, with a natural ability to communicate and build a positive relationship with guests. <br> <br>Employment Type: Full-time <br>Experience: Previous Experience <br> <br>If you are passionate about hospitality and enjoy creating an excellent guest experience, we would love to hear from you

<p><h4>Job purpose</h4> <p>Responsible for collecting accurate and timely competitor and market pricing data from the field — through store visits, market surveys, and price checks — and reporting it in a structured, reliable manner to support Tawfeer’s pricing, commercial, and supply chain decisions.</p> <h4>Key roles & responsibilities</h4> <h4>Policies & procedures</h4> <ul> <li>Implement the SPBI Department’s set policies and procedures and comply with Tawfeer’s other policies.</li> <li>Follow the assigned route plan, visit schedule, and data-collection standards.</li> </ul> <h4>Field price collection</h4> <ul> <li>Visit competitor stores, markets, and outlets per the assigned schedule to collect shelf and promotional prices.</li> <li>Record prices accurately by SKU, brand, size, and pack, including promotions, discounts, and out-of-stock items.</li> <li>Capture supporting evidence (photos, pack details) where required and note observations on availability and assortment.</li> <li>Cover the assigned list of priority items and categories completely on each visit.</li> </ul> <h4>Data accuracy & reporting</h4> <ul> <li>Enter collected prices into the designated template, app, or system promptly and accurately.</li> <li>Verify entries for completeness and correctness before submission and flag anomalies or suspicious prices.</li> <li>Submit daily/weekly price-collection reports within the required deadlines.</li> <li>Highlight significant competitor price changes, new promotions, and new product launches to the direct manager.</li> </ul> <h4>Coordination & conduct</h4> <ul> <li>Coordinate with the Pricing Manager on routes, priorities, and data needs.</li> <li>Maintain professional and discreet conduct during competitor and market visits.</li> <li>Care for assigned collection devices and materials and report issues promptly.</li> </ul> <h4>Requirements</h4> <h4>Educational qualifications</h4> <ul> <li>High-school diploma; basic literacy, numeracy, and computer/mobile-app skills required.</li> </ul> <h4>Work experience</h4> <ul> <li>0-2 years of experience in data collection, merchandising, retail, or a related field; field-survey experience is a plus.</li> </ul> <h4>Skills & competencies</h4> <ul> <li>Accuracy and attention to detail.</li> <li>Reliability, punctuality, and integrity.</li> <li>Basic computer and mobile-app proficiency for data entry.</li> <li>Organization and time management to cover routes efficiently.</li> <li>Communication and observation skills.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Responsible for collecting accurate and timely competitor and market pricing data from the field — through store visits, market surveys, and price checks — and reporting it in a structured, reliable manner to support Tawfeer’s pricing, commercial, and supply chain decisions.</p> <h4>Key roles & responsibilities</h4> <h4>Policies & procedures</h4> <ul> <li>Implement the SPBI Department’s set policies and procedures and comply with Tawfeer’s other policies.</li> <li>Follow the assigned route plan, visit schedule, and data-collection standards.</li> </ul> <h4>Field price collection</h4> <ul> <li>Visit competitor stores, markets, and outlets per the assigned schedule to collect shelf and promotional prices.</li> <li>Record prices accurately by SKU, brand, size, and pack, including promotions, discounts, and out-of-stock items.</li> <li>Capture supporting evidence (photos, pack details) where required and note observations on availability and assortment.</li> <li>Cover the assigned list of priority items and categories completely on each visit.</li> </ul> <h4>Data accuracy & reporting</h4> <ul> <li>Enter collected prices into the designated template, app, or system promptly and accurately.</li> <li>Verify entries for completeness and correctness before submission and flag anomalies or suspicious prices.</li> <li>Submit daily/weekly price-collection reports within the required deadlines.</li> <li>Highlight significant competitor price changes, new promotions, and new product launches to the direct manager.</li> </ul> <h4>Coordination & conduct</h4> <ul> <li>Coordinate with the Pricing Manager on routes, priorities, and data needs.</li> <li>Maintain professional and discreet conduct during competitor and market visits.</li> <li>Care for assigned collection devices and materials and report issues promptly.</li> </ul> <h4>Requirements</h4> <h4>Educational qualifications</h4> <ul> <li>High-school diploma; basic literacy, numeracy, and computer/mobile-app skills required.</li> </ul> <h4>Work experience</h4> <ul> <li>0-2 years of experience in data collection, merchandising, retail, or a related field; field-survey experience is a plus.</li> </ul> <h4>Skills & competencies</h4> <ul> <li>Accuracy and attention to detail.</li> <li>Reliability, punctuality, and integrity.</li> <li>Basic computer and mobile-app proficiency for data entry.</li> <li>Organization and time management to cover routes efficiently.</li> <li>Communication and observation skills.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At AKQA, we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the imagination, delivering impressive returns for our clients.</p><br><p>Creatives at AKQA apply artistry and craftsmanship to strategic insight to craft beautiful brands, products and experiences that stop people in their tracks. Skilled storytellers, they work in a multidisciplinary environment to unlock new value for our clients.</p><br><p>As a Copywriter in MENA, you will play a critical role in shaping ideas through language, bringing cultural depth, precision, and originality to everything you write. You will lead the development of Arabic copy across campaigns, platforms, products, and experiences, ensuring the work is not just translated, but born in culture.</p><br><p>There will be the opportunity to learn and grow within a creative and technically advanced environment, with access to ongoing personal and professional development. At AKQA, we’re committed to your growth, as well as your wellbeing.</p><br><p>&amp;nbsp;</p><br><p>ROLE REQUIREMENTS</p><br><ul><li>Lead with hunger, not hierarchy. Drive the creation of bold ideas across campaigns, products, and experiences with the tenacity of a maker and the mindset of an owner; from the spark to the shipped work.</li><li>Write Arabic that lives in culture. Craft original Arabic copy across Modern Standard Arabic and regional dialects, with a deep understanding of tone, nuance, rhythm, and cultural context. Avoid translation thinking, create work that feels native from the start.</li><li>Be a hands-on craft obsessive. Write, refine, rewrite, and elevate. Whether it’s a brand platform, a film script, a case film, a product story, or a social headline, your craft must push the work further every time.</li><li>Bring cultural intelligence.Inject regional insights, behaviours, and tensions into the work. Understand what people care about, how they speak, and what will move them.</li><li>Tell stories that travel. Shape narratives that work in film, social media, experience, product, and PR, and understand how storytelling behaves in the region, in culture, and in global markets.</li><li>Think beyond the ad. Collaborate with strategists, technologists, designers and creatives to shape ideas that live as acts, innovations, prototypes, platforms and content ecosystems, not just campaigns.</li><li>Bring energy that lifts the room. Embrace challenges, pressure, late pivots, and wild briefs as fuel. Be the person who raises the creative temperature and pushes peers to be braver.</li><li>Create work that earns attention. Ideas should be culturally relevant, PR-able, and built to travel, grounded in insight, engineered for conversation, and designed to make brands part of culture.</li><li>Operate like a modern creative. Comfortable switching between AI tools, emerging tech, social formats, product thinking, long-form storytelling, and classic craft to unlock new possibilities.</li><li>Collaborate fearlessly. Work fluidly with multidisciplinary talent across AKQA’s global network, from Ryhad to Dubai to Denmark, bringing clarity, momentum, and a creative point of view.</li><li>Present with conviction. Clearly articulate thinking and storytelling in internal reviews, client meetings, and pitch rooms, driving alignment, belief, and excitement around the work.</li><li>Contribute to the culture. Share inspiration, mentor younger creatives, push experimentation, and help build a studio where ambition, curiosity, and relentless craft are the norm.</li></ul><p>QUALIFICATIONS AND CHARACTERISTICS</p><br><ul><li>3+ years of relevant creative agency or brand side experience with large global projects/clients</li><li>You have&amp;nbsp; compelling work demonstrating high-quality Arabic writing and concepting across campaigns, platforms, and experiences.</li><li>You are fluent across Arabic dialects, with a deep understanding of linguistic nuance, cultural context, and tone of voice.</li><li>A portfolio with crafted and globally-recognised brand, campaign and experience work, with case studies of work that had a direct impact on the client's business.</li><li>Digital product experience as well as through the line storytelling.&amp;nbsp;</li><li>&amp;nbsp;Confident presenter of ideas both internally and to clients.</li><li>Have outstanding written and oral communication skills, interpersonal and interdepartmental.</li><li>Bachelors Degree preferred, but all disciplines welcome.</li><li>You have extensive experience with software like Adobe Creative Cloud, Figma and Keynote.</li><li>Natural curiosity that allows you to find inspiration in anything and everything, with an especially keen eye on the future of media and technology.</li><li>You have a drive to break boundaries and craft the best ideas of their kind in the world.</li><li>Possesses excellent writing skill in English (Arabic will be a bonus)</li><li>Craft-driven in how you execute work, presentations, and creative in general.</li></ul><p><span>We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p><br><p><span>AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p><br><p><strong><span>About WPP</span></strong></p><br><p>WPP is the trusted growth partner for the world’s leading brands. We unite&amp;nbsp;cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel&amp;nbsp;in a single company –&amp;nbsp;powered by exceptional talent and our agentic marketing platform, WPP Open,&amp;nbsp;to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit&amp;nbsp;WPP.com.</p><br><br> </div>

<p>The Key Account Supervisor is responsible for managing and developing relationships with key customers, ensuring sales targets are achieved, maintaining strong customer partnerships, and maximizing business opportunities. The role involves supervising key account activities, monitoring sales performance, and coordinating with internal departments to ensure excellent customer service and execution.</p><p>Key Responsibilities</p><ul><li>Manage and maintain strong relationships with assigned key accounts</li><li>Achieve assigned sales, distribution, and profitability targets</li><li>Develop and implement account plans to grow sales and strengthen business relationships</li><li>Regularly visit key customers to understand their needs and identify new business opportunities</li><li>Monitor customer sales, stock levels, orders, and product availability</li><li>Negotiate and follow up on promotions, displays, listings, and commercial agreements within approved company guidelines</li><li>Ensure proper implementation of agreed promotions and visibility activities at customer locations</li><li>Monitor competitors, market trends, pricing, and promotional activities and provide regular feedback to management</li><li>Prepare and analyze sales reports and provide recommendations to improve account performance</li><li>Follow up on customer orders, deliveries, payments, claims, and any operational issues</li><li>Coordinate with Sales, Marketing, Logistics, Finance, and other relevant departments to ensure smooth account management</li><li>Handle customer complaints and ensure timely resolution of issues</li><li>Monitor customer performance against agreed targets and identify corrective actions when required</li><li>Ensure compliance with company policies, procedures, and approved commercial terms</li><li>Supervise and guide sales representatives or merchandisers assigned to key accounts, when applicable</li><li>Conduct regular market visits and ensure proper execution of company standards within assigned accounts</li><li>Perform any other duties related to the position as assigned by management</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Qualifications &amp; Experience</b><ul><li>Bachelor s degree in Business Administration, Marketing, Sales, or a related field</li><li>3 5 years of experience in sales, preferably in Key Account Management or FMCG</li><li>Strong understanding of the FMCG market and retail environment</li><li>Proven experience in managing customer relationships and achieving sales targets</li><li>Strong negotiation and communication skills</li><li>Good analytical and problem-solving abilities</li><li>Strong organizational and time-management skills</li><li>Proficiency in Microsoft Office, particularly Excel and PowerPoint</li><li>Good command of English and Arabic; French is an advantage</li></ul>

<p>Supervise, train, coach, and motivate the hostess team to deliver exceptional guest service and maintain the highest hospitality standards.</p><p>Manage the daily reservation system, ensuring accuracy, proper table allocation, and maximum restaurant capacity utilization.</p><p>Welcome and escort guests in a professional, courteous, and friendly manner, ensuring an outstanding first impression.</p><p>Coordinate table assignments and seating arrangements to optimize guest flow while balancing server sections fairly.</p><p>Monitor reservation schedules, waiting lists, walk-in guests, VIP bookings, and special requests to ensure efficient service.</p><p>Handle guest inquiries, complaints, and special requests professionally, escalating complex issues to the Restaurant Manager when necessary.</p><p>Maintain accurate guest profiles, preferences, and reservation history to enhance guest recognition and personalized service.</p><p>Coordinate closely with the Restaurant Manager, Floor Supervisors, Kitchen, Bar, and Service teams regarding table availability and service timing.</p><p>Ensure the reception area, entrance, waiting area, and hostess station remain clean, organized, and professionally presented at all times.</p><p>Monitor restaurant occupancy levels and communicate expected waiting times accurately to guests.</p><p>Prepare daily reservation reports and provide management with updates on occupancy, no-shows, cancellations, and guest trends.</p><p>Ensure all reservation channels (telephone, website, social media, email, and reservation platforms) are monitored and responded to promptly.</p><p>Assist in planning seating arrangements for private events, large groups, and special occasions.</p><p>Monitor hostess attendance, grooming, punctuality, and adherence to company policies and service standards.</p><p>Participate in recruitment, onboarding, training, scheduling, and performance evaluations of the hostess team.</p><p>Promote a positive, professional, and guest-focused culture within the Front of House team.</p><p>Ensure compliance with all company policies, health and safety regulations, and operational procedures.</p><p>Support the Restaurant Manager with administrative duties and operational projects as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in a hostess or guest relations role within a full-service restaurant._x000D_ At least 1 2 years of supervisory experience leading a hostess or reception team._x000D_ Experience in upscale, premium casual, or fine dining restaurants is highly preferred._x000D_ _x000D_ Key Responsibilities_x000D_</p>

Minimum 3–5 years of experience in a hostess or guest relations role within a full-service restaurant. <br>At least 1–2 years of supervisory experience leading a hostess or reception team. <br>Experience in upscale, premium casual, or fine dining restaurants is highly preferred. <br> <br>Key Responsibilities <br>Supervise, train, coach, and motivate the hostess team to deliver exceptional guest service and maintain the highest hospitality standards. <br>Manage the daily reservation system, ensuring accuracy, proper table allocation, and maximum restaurant capacity utilization. <br>Welcome and escort guests in a professional, courteous, and friendly manner, ensuring an outstanding first impression. <br>Coordinate table assignments and seating arrangements to optimize guest flow while balancing server sections fairly. <br>Monitor reservation schedules, waiting lists, walk-in guests, VIP bookings, and special requests to ensure efficient service. <br>Handle guest inquiries, complaints, and special requests professionally, escalating complex issues to the Restaurant Manager when necessary. <br>Maintain accurate guest profiles, preferences, and reservation history to enhance guest recognition and personalized service. <br>Coordinate closely with the Restaurant Manager, Floor Supervisors, Kitchen, Bar, and Service teams regarding table availability and service timing. <br>Ensure the reception area, entrance, waiting area, and hostess station remain clean, organized, and professionally presented at all times. <br>Monitor restaurant occupancy levels and communicate expected waiting times accurately to guests. <br>Prepare daily reservation reports and provide management with updates on occupancy, no-shows, cancellations, and guest trends. <br>Ensure all reservation channels (telephone, website, social media, email, and reservation platforms) are monitored and responded to promptly. <br>Assist in planning seating arrangements for private events, large groups, and special occasions. <br>Monitor hostess attendance, grooming, punctuality, and adherence to company policies and service standards. <br>Participate in recruitment, onboarding, training, scheduling, and performance evaluations of the hostess team. <br>Promote a positive, professional, and guest-focused culture within the Front of House team. <br>Ensure compliance with all company policies, health and safety regulations, and operational procedures. <br>Support the Restaurant Manager with administrative duties and operational projects as required