Food industries engineer Jobs

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

An Iconic Music House & Nightclub is Reopening soon in the heart of Beirut, and we are looking for passionate and experienced hospitality professionals to join our team. <br>Working Schedule: <br>• 6 working days per week (1 day off) <br>• Weekdays: 7:00 PM - 2:00 AM <br>• Weekends: 9:00 PM - 4:00 AM <br>Requirements: <br>• Previous experience in the nightlife industry is mandatory (Nightclubs, Beach Clubs, VIP Lounges, or similar venues). <br>• Presentable, dynamic, and customer-oriented personality. <br>• Excellent communication and interpersonal skills. <br>• Ability to thrive in a fast-paced and high-energy environment. <br>Salary is negotiable (based on qualifications and relevant experience) + tips + other benefits <br>To apply, please send your resume to: deploya.lb@gmail.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.</p><p>Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers</p><p>Respond to customer inquiries and complaints in time</p><p>Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently</p><p>Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication</p><p>Ability to collect, analyze, and prepare statistics related to customer satisfaction</p><p>Monitor customer feedback and contribute to improving service quality</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience in FNB sector .</li><li>Maintain a professional appearance and presence at all times</li><li>Excellent communication skills</li><li>Hold a Bachelor s degree or a related field</li></ul><p></p></section>

‼️ PrimeTalent is Hiring‼️ <br>Package around $1,000 – 1,200 <br> <br>We are hiring a Restaurant Sales Executive for our company in Sin El Fil area. <br> <br>Key Responsibilities: <br>• Visit restaurants & promote HORECA Software solutions <br>• Present products, prepare quotations & close deals <br>• Achieve sales targets and maintain CRM follow-ups <br>• Build strong client relationships & HORECA PR <br>• Identify & approach HORECA clients <br> <br>Key Qualifications: <br>• 2+ Years of Experience in F&B Sales <br>• Fluency in English <br>• Car is a MUST <br> <br>We are Offering: <br>• Working Days Mon – Fri from 9:00 AM till 5:00 PM <br>• Package around $1,000 – 1,200 + Commission <br>• Phone allowance <br> <br>Interested candidates can apply via WhatsApp on 81795407 or email us @ info@primetalentlb.com mentioning Restaurant Sales Executive / Sin El Fil in the subject line

Key Responsibilities: <br> <br>Lead, motivate, and manage the Call Center team <br>Monitor daily operations, productivity, and service quality <br>Set and track KPIs and performance targets <br>Monitor call quality, customer satisfaction, and service levels <br>Analyze call center reports and identify areas for improvement <br>Develop coaching and training plans for team members <br>Handle escalated customer issues professionally <br>Optimize workflows and ensure efficient call handling <br>Prepare regular performance reports for management <br>Coordinate with other departments to improve the overall customer experience <br> <br>Requirements: <br> <br>3+ years of experience in Call Center Management / Team Leadership <br>Strong leadership and people-management skills <br>Excellent communication and problem-solving abilities <br>Strong knowledge of call center KPIs and reporting <br>Excellent Arabic and English communication skills; French is a plus <br>Good command of MS Office and call center/CRM systems <br>Ability to work under pressure and meet targets <br>Strong organizational and analytical skills

<p>The Blue House Tea is looking for a friendly, organized, and passionate Tea Shop Keeper to join our Beirut team.</p><p><b>Responsibilities</b></p><ul><li>Welcome customers and provide an exceptional tea experience.</li><li>Prepare and serve tea, matcha, and seasonal beverages.</li><li>Sell teas, accessories, and gift collections.</li><li>Process sales and invoices using the POS system.</li><li>Prepare tea service for private events and coordinate with the waitstaff.</li><li>Maintain the shop s presentation, cleanliness, and stock.</li></ul><p>Requirements</p><ul><li>Experience in retail, hospitality, or caf s is preferred.</li><li>Fluent in Arabic and English.</li><li>French is a plus.</li><li>Professional appearance with excellent customer service skills.</li><li>Comfortable using a POS system.</li></ul><p>We Offer</p><ul><li>Competitive salary based on experience.</li><li>Sales commission.</li><li>Training and career growth within a premium lifestyle brand.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience in retail, hospitality, or caf s is preferred.</p><p>Fluent in Arabic and English.</p><p>French is a plus.</p><p>Professional appearance with excellent customer service skills.</p><p>Comfortable using a POS system.</p>

* Role Summary: <br>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates. <br> <br>* Requirements: <br> •Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers <br> •Respond to customer inquiries and complaints in time <br> •Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently <br>Qualifications: <br> .Minimum 2 years experience in FNB sector . <br> •Maintain a professional appearance and presence at all times <br> •Excellent communication skills <br> •Hold a Bachelor’s degree or a related field <br> •Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication <br> •Ability to collect, analyze, and prepare statistics related to customer satisfaction <br> •Monitor customer feedback and contribute to improving service quality

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an experienced Senior Resource &amp; Client Delivery Manager to join our Centre of Excellence in Lebanon.<br> About Aspire Software Aspire Software operates and manages wholly owned software companies that provide mission-critical solutions across multiple vertical markets.<br> Through a decentralized operating model and the adoption of industry best practices, Aspire helps its portfolio companies accelerate growth, improve operational performance, and continuously modernize their products and organizations.<br> As part of our continued expansion and AI transformation journey, we are strengthening our Centre of Excellence in Lebanon.<br> We are looking for an experienced resource management leader with a strong background in technology, excellent people skills, and significant experience working with international stakeholders and clients.<br> The Opportunity The Senior Resource &amp; Client Delivery Manager will play a critical role in ensuring that Aspire has the right people, with the right skills, working on the right priorities at the right time .<br> The role will be responsible for the strategic planning, allocation, development, and performance of technology resources supporting Aspire's portfolio companies globally.<br> You will act as a trusted advisor to business and technology leaders, balancing business demand, resource capacity, employee development, utilization, and delivery requirements across multiple companies and geographies.<br> This role requires someone who can combine strategic resource planning, strong people leadership, client relationship management, operational discipline, and a solid understanding of technology and AI environments.<br> Core ResponsibilitiesStrategic Resource Planning &amp; Deployment Own the planning and allocation of technology resources across Aspire's portfolio companies based on business priorities, skills, experience, availability, and development objectives.<br> Ensure resources are deployed effectively across projects and businesses, balancing client demand, utilization, workload, and capacity.<br> Maintain visibility into current and future resource requirements and develop forward-looking capacity and staffing plans.<br> Proactively identify resource gaps, excess capacity, upcoming demand, and potential delivery risks.<br> Facilitate resource sharing across business units to maximize utilization and ensure critical projects have access to the appropriate capabilities.<br> Support onboarding, transitions, reallocations, and offboarding of resources while minimizing disruption to the business.<br> International Client &amp; Stakeholder Management Act as the primary point of contact between Centre of Excellence resources and Aspire's international portfolio companies.<br> Build trusted relationships with Managing Directors, CTOs, technology leaders, product leaders, and other senior stakeholders.<br> Develop a strong understanding of each company's strategy, technology environment, projects, priorities, and future resource requirements.<br> Regularly engage with internal clients to assess resource performance, delivery quality, satisfaction, and evolving needs.<br> Proactively manage and de-escalate concerns related to performance, capacity, communication, delivery, or resource allocation.<br> Negotiate priorities and resource allocation when demand exceeds available capacity.<br> Communicate difficult resourcing decisions clearly and professionally while maintaining strong stakeholder relationships.<br> People Management &amp; Talent Development Maintain a strong understanding of each resource's technical capabilities, experience, strengths, career objectives, and development opportunities.<br> Match resources with assignments that balance business needs with professional development and career progression.<br> Conduct regular performance and engagement follow-ups with Centre of Excellence resources.<br> Provide coaching, feedback, and support to help employees improve their performance and develop professionally.<br> Identify performance concerns early and coordinate appropriate improvement actions with relevant leaders.<br> Support succession planning and retention of high-performing and high-potential talent.<br> Promote a collaborative, accountable, and high-performance culture across the Centre of Excellence.<br> Utilization, Capacity &amp; Performance Management Monitor utilization, workload, capacity, resource availability, and other key resource management KPIs.<br> Analyze resourcing data and translate findings into actionable recommendations for leadership.<br> Develop action plans to improve utilization, workload balance, capacity management, and resource effectiveness.<br> Identify resources that are underutilized or overloaded and proactively rebalance workloads.<br> Provide regular reporting and insights on resource demand, capacity, utilization, performance, and upcoming requirements.<br> Use data to support workforce planning and resource investment decisions.<br> Technology &amp; AI Capability Development Maintain a high-level understanding of the technology, software development, AI, and automation initiatives being delivered across Aspire.<br> Understand the capabilities required across areas such as software engineering, AI engineering, data, QA, DevOps, product, and automation.<br> Ensure resource skills remain aligned with Aspire's evolving technology and AI priorities.<br> Identify capability gaps and work with leadership to determine whether they should be addressed through recruitment, training, or internal development.<br> Organize and support technical training, workshops, seminars, certifications, and knowledge-sharing initiatives.<br> Promote continuous learning and adoption of emerging AI technologies, development tools, and engineering best practices.<br> Recruitment &amp; Workforce Planning Partner with leadership and recruitment teams to forecast future talent requirements.<br> Participate in identifying, interviewing, and selecting technology and AI talent.<br> Help define hiring priorities based on projected demand, skills gaps, and strategic business needs.<br> Support effective onboarding and integration of new resources into the Centre of Excellence and Aspire portfolio companies.<br> Operational Excellence &amp; Continuous Improvement Continuously improve resource management processes, tools, reporting, and communication practices.<br> Establish scalable processes for resource planning, allocation, performance tracking, and stakeholder engagement.<br> Collaborate with other leaders to share best practices and improve resource management standards across the organization.<br> Support technology and process improvements that increase visibility, efficiency, and quality of resource deployment.<br> Drive change management initiatives related to new processes, systems, organizational structures, or ways of working.<br> What You'll Bring 8+ years of experience in resource management, workforce planning, technology consulting, engineering operations, professional services, delivery management, or similar environments.<br> Strong experience managing or deploying technology professionals across multiple clients, projects, or business units .<br> Significant experience working with international clients and stakeholders , ideally across North America, Europe, the Middle East, or other global markets.<br> Strong understanding of resource management principles, including capacity planning, forecasting, utilization, workload balancing, deployment, and workforce planning .<br> Experience working with technical teams such as Software Engineers, AI Engineers, Data Engineers, QA, DevOps, Product Managers, and other technology professionals.<br> Good understanding of modern software development environments, AI, Generative AI, and automation technologies.<br> Excellent people management, coaching, and relationship-building skills.<br> Strong client-facing presence with the ability to establish credibility and act as a trusted advisor to senior leaders.<br> Excellent communication, negotiation, and influencing skills, including the ability to handle difficult conversations and competing priorities.<br> Demonstrated ability to independently manage and resolve escalations while maintaining professionalism and empathy.<br> Strong analytical skills with experience interpreting resource management KPIs and translating data into actionable recommendations.<br> Strong problem-solving ability and sound judgment, with a clear understanding of the commercial and operational impact of resourcing decisions.<br> Ability to operate effectively in a fast-moving, decentralized, international, and matrix-driven environment.<br> Comfortable managing ambiguity, multiple priorities, and tight deadlines.<br> Strong organizational skills with a high degree of accountability, confidentiality, and follow-through.<br> Proven ability to drive process improvements and change management initiatives.<br> What Success Looks Like Success in this role means: The right resources are consistently assigned to the right business priorities.<br> Centre of Excellence utilization and productivity remain at healthy levels.<br> Portfolio company leaders view the Centre of Excellence as a trusted technology partner.<br> Resource performance issues and client concerns are identified and resolved quickly.<br> Capacity and hiring requirements are anticipated rather than reacted to.<br> High-performing resources are retained, developed, and given meaningful career opportunities.<br> Technology and AI capabilities continuously evolve with the needs of Aspire's businesses.<br> Leadership has clear visibility into resource capacity, utilization, performance, and future demand.<br></span> </div>

US-Based Architectural Lighting Company | International Projects <br> <br>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets. <br> <br>Responsibilities: <br> <br>• Lead product marketing, including market research and product positioning. <br>• Define value propositions for each product line and collaborate with R&D. <br>• Adapt product messaging for regional preferences. <br>• Align marketing efforts with international sales teams. <br>• Develop marketing materials for the U.S. rep network and international distributors. <br>• Support reps with campaigns and promotional materials. <br>• Oversee production of brochures, datasheets, case studies, and videos. <br>• Manage digital channels, including the website and social media. <br>• Ensure brand consistency and optimize content. <br>• Plan and lead participation in key industry events. <br>• Manage logistics, booth design, and vendor coordination. <br>• Conduct competitive research and identify new market opportunities. <br>• Partner with leadership to shape product roadmaps and revenue plans. <br> <br>Qualifications: <br> <br>• 5+ years of marketing or product management experience in the architectural lighting or building materials industry. <br>• Strong understanding of specifier-driven sales cycles. <br>• Proficient in digital marketing, event planning, and content development. <br>• Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools. <br>• Fluent in English and Arabic, French is a strong advantage. <br>• Willingness to travel to target markets as needed

<p>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives. Develop and implement people strategies that support organizational growth and operational excellence. Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives. Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing. Ensure compliance with local labor laws, company policies, and statutory requirements. Oversee performance management, compensation and benefits, employee relations, and disciplinary processes. Develop and monitor the annual People &amp; Culture budget. Partner with department leaders to identify workforce needs and support business performance. Lead learning and development initiatives to enhance employee capability and career growth. Maintain accurate employee records, HR metrics, and management reports. Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage. Minimum 8 10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of Labour Law, HR best practices, and employee relations. Proven leadership, communication, coaching, and change management skills. Proficiency in HR systems and Microsoft Office applications.</p>

<p>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives. Develop and implement people strategies that support organizational growth and operational excellence. Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives. Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing. Ensure compliance with local labor laws, company policies, and statutory requirements. Oversee performance management, compensation and benefits, employee relations, and disciplinary processes. Develop and monitor the annual People &amp; Culture budget. Partner with department leaders to identify workforce needs and support business performance. Lead learning and development initiatives to enhance employee capability and career growth. Maintain accurate employee records, HR metrics, and management reports. Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage. Minimum 8 10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of Labour Law, HR best practices, and employee relations. Proven leadership, communication, coaching, and change management skills. Proficiency in HR systems and Microsoft Office applications.</p>

<p><h4>Job summary</h4> <p>The Presales Consultant will work closely with the sales and delivery teams to understand customer needs, prepare technical and commercial proposals, conduct solution demonstrations, and support the sales cycle from qualification through proposal submission.</p> <h4>Key responsibilities</h4> <ul> <li>Engage with customers to understand business and technical requirements.</li> <li>Conduct discovery sessions and gather customer needs.</li> <li>Design and present solution proposals aligned with customer requirements.</li> <li>Prepare presentations, RFP/RFI/RFQ responses, and technical documentation.</li> <li>Deliver product demonstrations and solution walkthroughs.</li> <li>Collaborate with delivery and technical teams to develop solution architectures.</li> <li>Support the sales team throughout the sales cycle.</li> <li>Stay updated on market trends and enterprise technology solutions.</li> <li>Build strong relationships with customers and technology partners.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of experience in a presales, solution consulting, or solution architect role.</li> <li>Experience with at least one enterprise platform such as: <ul> <li>SAP</li> <li>ServiceNow</li> <li>OpenText</li> <li>Boomi</li> <li>Microsoft Dynamics 365</li> <li>Oracle ERP</li> <li>Salesforce</li> </ul> </li> <li>Previous experience working with ERP or enterprise software solutions is highly preferred.</li> <li>Strong understanding of business processes and digital transformation.</li> <li>Experience preparing technical proposals and responding to RFPs.</li> <li>Excellent presentation and communication skills.</li> <li>Ability to explain technical concepts to both technical and non-technical stakeholders.</li> <li>Strong English communication skills.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience in enterprise integrations, cloud solutions, or workflow automation.</li> <li>Experience working with enterprise customers in the Middle East is a plus.</li> <li>Relevant vendor certifications (SAP, ServiceNow, Boomi, OpenText, etc.) are advantageous.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>The Presales Consultant will work closely with the sales and delivery teams to understand customer needs, prepare technical and commercial proposals, conduct solution demonstrations, and support the sales cycle from qualification through proposal submission.</p> <h4>Key responsibilities</h4> <ul> <li>Engage with customers to understand business and technical requirements.</li> <li>Conduct discovery sessions and gather customer needs.</li> <li>Design and present solution proposals aligned with customer requirements.</li> <li>Prepare presentations, RFP/RFI/RFQ responses, and technical documentation.</li> <li>Deliver product demonstrations and solution walkthroughs.</li> <li>Collaborate with delivery and technical teams to develop solution architectures.</li> <li>Support the sales team throughout the sales cycle.</li> <li>Stay updated on market trends and enterprise technology solutions.</li> <li>Build strong relationships with customers and technology partners.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of experience in a presales, solution consulting, or solution architect role.</li> <li>Experience with at least one enterprise platform such as: <ul> <li>SAP</li> <li>ServiceNow</li> <li>OpenText</li> <li>Boomi</li> <li>Microsoft Dynamics 365</li> <li>Oracle ERP</li> <li>Salesforce</li> </ul> </li> <li>Previous experience working with ERP or enterprise software solutions is highly preferred.</li> <li>Strong understanding of business processes and digital transformation.</li> <li>Experience preparing technical proposals and responding to RFPs.</li> <li>Excellent presentation and communication skills.</li> <li>Ability to explain technical concepts to both technical and non-technical stakeholders.</li> <li>Strong English communication skills.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience in enterprise integrations, cloud solutions, or workflow automation.</li> <li>Experience working with enterprise customers in the Middle East is a plus.</li> <li>Relevant vendor certifications (SAP, ServiceNow, Boomi, OpenText, etc.) are advantageous.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

Join our new coffee-to-go concept. <br> <br>We’re looking for a friendly, skilled Barista with 1–3 years of experience and a passion for great coffee and customer service. <br> <br>Responsibilities <br> <br>• Prepare hot and cold beverages with consistent quality. <br>• Operate the espresso machine, adjust the grinder and steam milk confidently. <br>• Welcome customers, take orders and process payments. <br>• Pack takeaway and delivery orders. <br>• Keep the workspace and equipment clean and supplies stocked. <br>• Handle opening and closing duties. <br>• Support and guide the junior barista. <br> <br>Requirements <br> <br>• 1–3 years of experience as a barista. <br>• Strong knowledge of espresso preparation and milk steaming. <br>• Positive attitude and good customer service skills. <br>• Punctual, reliable and organized. <br>• Comfortable working independently and in a busy environment. <br>• English proficiency is required; French is a plus. <br> <br>Location: Achrafieh, Beirut <br>Schedule: Full-time, six days per week; shifts and weekly day off discussed during the interview. <br>Salary: Discussed during the interview. <br> <br>Apply through this platform with your CV

We are looking for a Marketing Coordinator to support our marketing activities, market research, branch audits, and campaign execution across our locations. <br> <br>Key Responsibilities: <br> <br>Conduct competitor research, market analysis, and benchmarking. <br>Prepare marketing performance reports and presentations. <br>Conduct branch marketing audits to ensure brand guidelines and campaigns are properly implemented. <br>Support seasonal campaigns, in-store promotions, and offline marketing activations. <br>Coordinate with the Digital & Social Media team to ensure consistency across online and offline campaigns. <br>Manage marketing calendars, menus, promotional materials, and other marketing collateral. <br>Track campaign and audit performance and recommend improvements. <br>Requirements: <br> <br>Bachelor’s degree in Marketing, Business, or a related field. <br>2+ years of experience in marketing coordination, research, or auditing. <br>Strong analytical, organizational, and communication skills. <br>Excellent attention to detail and ability to manage multiple projects. <br>Experience in F&B or Retail is preferred

We're Hiring | Hostess <br> <br>A brand-new coffee shop is opening soon in Downtown Beirut, and we're looking for a friendly, confident, and professional Hostess to become the first smile our guests see. <br> <br>What you'll do: <br>• Welcome guests with warmth and professionalism. <br>• Manage seating arrangements and waiting lists. <br>• Coordinate with the floor team to ensure smooth guest flow. <br>• Answer guest inquiries and provide an exceptional first impression. <br>• Maintain a welcoming and organized entrance area. <br> <br>What we're looking for: <br>• Previous experience in hospitality, cafés, or restaurants is an advantage. <br>• Excellent communication and interpersonal skills. <br>• Well-groomed, presentable, and customer-focused. <br>• Positive attitude with the ability to work in a fast-paced environment. <br>• Flexibility to work shifts, weekends, and holidays. <br> <br>Location: Downtown Beirut <br>Salary: Based on experience <br> <br>If you're passionate about hospitality and love creating memorable guest experiences, we'd love to hear from you! <br> <br> <br>#Hiring #Hostess #HospitalityJobs #CoffeeShop #BeirutJobs #DowntownBeirut #CustomerService #FrontOfHouse #LebanonJobs #NowHiring #CareerOpportunity #HospitalityCareers

* Role Summary: <br>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates. <br> <br>* Requirements: <br> •Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers <br> •Respond to customer inquiries and complaints in time <br> •Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently <br>Qualifications: <br> .Minimum 2 years experience in FNB sector . <br> •Maintain a professional appearance and presence at all times <br> •Excellent communication skills <br> •Hold a Bachelor’s degree or a related field <br> •Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication <br> •Ability to collect, analyze, and prepare statistics related to customer satisfaction <br> •Monitor customer feedback and contribute to improving service quality