Git Jobs in Lebanon

<p><h4>Purpose</h4> <p>Automation technicians will be responsible for supporting our project managers and system engineers with creating, installing, and commissioning of PLC/HMI/SCADA based systems as well as network and device integration work.</p> <h4>Essential functions and responsibilities</h4> <p>The following duties are typical for this job. These are not to be constructed as exclusive or all inclusive. Other duties may be required and assigned.</p> <ul> <li>Complete start up and commissioning of new PLC/HMI/SCADA control systems, service and maintenance of existing installations, fault diagnoses, hardware repairs, programming bug fixes and alterations on customer sites</li> <li>Complete diagnosing and resolving technical problems on job sites and provide appropriate reports to project management or operations leaders via email, SharePoint, OneDrive, or other repository applications</li> <li>Attend and participate in project kickoff and turnover meetings with project managers to gain knowledge of project estimate, scope and finalize project completion documentation</li> <li>Organize and maintain control submittal project redlines and submit to design engineer at project conclusion for as built drawing package creation</li> <li>Work with other technicians to develop and share technical solutions</li> <li>Actively participate in technician training to maintain technical expertise on new products, tools, and integration through continuing education initiatives</li> </ul> <h4>Minimum education & experience required to perform essential functions</h4> <ul> <li>Associate’s degree specialized in robotics, automation, technology or minimum of 3-5 years of experience with PLC/HMI control system in lieu of associate’s degree</li> <li>Or bachelor’s degree specialized in technology, engineering, manufacturing</li> </ul> <h4>Mental and physical competencies required to perform essential functions</h4> <ul> <li>Working knowledge of at least one PLC software (i.e. Rockwell Suite, Modicon Unity Pro or Control Expert, Mitsubishi, or many others)</li> <li>Working knowledge of at least one HMI software (i.e. Rockwell FactoryTalk View or Wonderware InTouch, or many others)</li> <li>Working SCADA knowledge of at least one platform (i.e. Ignition, Factory Talk View SE, Optix, GE iFix, Ecostruxure Power Operations or SCADA, and many others)</li> <li>Knowledge of common Windows Office applications and repositories (i.e. OneDrive, SharePoint, GIT)</li> <li>Knowledge of Microsoft SQL or other database applications but not required</li> <li>Knowledge of Ethernet and serial network communication formats and hardware configurations</li> <li>Understanding of basic process controls (i.e. PID control loops, motor control, commissioning of digital and analog measurement devices)</li> <li>Excellent interpersonal skills with ability to communicate effectively, both orally and written</li> <li>Ability to travel to customer locations for overnight work approximately 25%</li> </ul> <h4>Environmental adaptability</h4> <ul> <li>Prolonged periods of sitting at a desk working on a computer</li> <li>Must be able to lift 20 pounds occasionally</li> <li>Significant field and client interactions on construction job sites, which may require prolonged periods of standing, walking and/or climbing stairs</li> <li>Occasional exposure to variety of temperature and weather conditions</li> </ul> <h4>Equipment/tools</h4> <ul> <li>Laptop computer</li> </ul> <p><strong>Equal opportunity employer statement:</strong> We are an equal opportunity employer. In compliance with the Americans with Disabilities Act, we will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the employer.</p></p><p></p>

<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software &amp; Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset &amp; Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support &amp; Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance &amp; Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor &amp; Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>

<p><br></p><p>As Proximie continues to turn every activity and event in the operating room into comprehensive, structured, and context-rich data that drives better insights and decision making, you will be the engineer who makes that intelligence dependable at scale. Using your deep technical expertise and real-world production experience, you will own the platform and the infrastructure that carry our machine learning solutions out of development and into hundreds of live hospitals, and keep them performing once they are there. Our machine learning engineers own the models. You own everything that gets those models in front of a customer and keeps them running: the training and deployment infrastructure on AWS and SageMaker, reproducible and configuration-driven training runs, environments defined in code, release pipelines that make a deployment routine rather than an event, and the monitoring that tells us when a model's behaviour shifts in a theatre on the other side of the world. You will make the difference between a solution that works and a solution a hospital can depend on. This is a commercial team, and the work is grounded in real operational problems rather than internal roadmaps. The role demands precision, judgement and a deep understanding of how machine learning behaves in production, at scale, in environments that do not forgive downtime. If you are excited by complex problems with life-changing impact and want to build the systems that get technology like this into the most critical environments in healthcare, we would love to hear from you.</p><p><strong>Job Responsibilities</strong></p><ul><li>Take models built by the machine learning engineers / scientists and turn them into production services that meet our latency, cost and reliability targets.</li><li>Build and maintain SageMaker training, processing and inference workloads, and the pipelines that orchestrate them.</li><li>Make training runs reproducible and configuration-driven, so any result can be rebuilt from code.</li><li>Build monitoring for model performance, data drift and system health, and make sure the right people are alerted when something moves.</li><li>Ship infrastructure through code review rather than the console, using Terraform and a proper pull-request workflow.</li><li>Document what you build and raise the engineering standard around you.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Expert Python, with deep hands-on PyTorch experience (TensorFlow also welcome) and the surrounding ecosystem: Hugging Face Transformers, timm, scikit-learn, NumPy, pandas, OpenCV.</li><li>Production experience on AWS, specifically Amazon SageMaker: training and processing jobs, pipelines, model registry, endpoints.</li><li>Practical MLOps: experiment tracking and model versioning with MLflow, hyperparameter optimisation, and reproducible, configuration-driven training runs.</li><li>Containerisation and infrastructure as code: Docker and CUDA-based GPU images, plus enough Terraform to ship your own model to an environment through code review rather than a console.</li><li>Strong software engineering fundamentals: Git and pull-request workflow, automated testing, CI/CD.</li><li>Able to explain technical trade-offs clearly to people who are not engineers.</li><li><strong>Desirable</strong></li><li>Event-driven and streaming architectures on AWS: Step Functions, Lambda, Kinesis, ECS, DynamoDB.</li><li>Model monitoring in production: inference logging and drift detection.</li><li>Exposure to healthcare, medical devices or another regulated industry.</li></ul>

Company Description <br>RAY Labs is a PropTech company based in Beirut, focused on addressing the pain points related to space and community management. Our core product is a mobile and web SaaS platform offering dynamic features, allowing property, facility, and community managers to efficiently manage communities and spaces. By equipping stakeholders with the relevant capabilities and tools, our platform improves operational efficiency, payment convenience, community engagement, and reduces administrative work. <br> <br>Position Overview <br>We are seeking a talented Junior Angular Web Developer to join our development team. The ideal candidate will have a passion for creating responsive, efficient, and user-friendly web applications using the Angular framework. <br> <br>Responsibilities <br>· Develop and maintain front-end features using the Angular framework. <br>· Collaborate with designers to translate design mockups and wireframes into responsive and interactive user interfaces. <br>· Write clean, modular, and well-documented code following best practices and coding standards. <br>· Work closely with backend developers to integrate front-end components with server-side logic. <br>· Stay up-to-date with the latest web development trends, tools, and technologies, and share knowledge with the team. <br>· Participate in Agile development processes including sprint planning, daily stand-ups, and retrospectives. <br> <br>Requirements <br>· 1+ years of professional experience in web development. <br>· Proficiency in the Angular framework. <br>· Proficiency in HTML5, CSS3, and JavaScript. <br>· Experience with RESTful APIs and asynchronous programming. <br>· Solid understanding of responsive web design principles. <br>· Solid understanding of core programming principles. <br>· Experience with version control systems such as Git

<p>Serve as the first line of support for all Proximie employees, diagnosing and resolving hardware, software, and network issues efficiently. Provision, configure, and deploy user devices (Windows, macOS), ensuring compliance with company security standards. Manage and maintain endpoint management systems (e.g., Microsoft Intune) to enforce security policies and streamline device lifecycle management. Manage internal network infrastructure, including firewalls, access points, security cameras, and access control systems. Maintain the IT inventory, including laptops, software licences, and cloud subscriptions. Support and contribute to Proximie s security incident response activities, ensuring rapid and effective remediation. Troubleshoot and resolve incidents across operating systems, productivity tools, and cloud applications. Participate in root cause analyses and help implement preventive measures and infrastructure improvements. Identify and implement opportunities to streamline IT operations and automate workflows using modern productivity tools.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer science, Information Technology, or a related field (or equivalent practical experience). Proven experience administering Windows and macOS environments, including device management and user support. Relevant certifications desired (e.g., Microsoft 365 Administrator, Apple Certified Support Professional, or equivalent). An understanding of cybersecurity principles and practical experience supporting security initiatives (MS 365 Security Administrator Associate or similar desirable). Excellent written and verbal communication skills with the ability to convey technical information clearly. Strong attention to detail, particularly in documentation, inventory, and incident reporting. Demonstrated initiative in optimising IT operations and automating administrative processes.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost. If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.</p><p>As a Backend Engineer, you will own the end-to-end delivery of medium-to-large features and components, working autonomously within team-aligned boundaries. You will design and implement reliable, scalable backend systems, proactively improve team efficiency, mentor peers, and drive measurable impact on product and business metrics. You will act as a strong individual contributor who takes ownership, breaks down complex work, identifies and removes bottlenecks, and collaborates cross-functionally to ensure smooth, high-quality delivery.</p><p>Key Responsibilities</p><ul><li>Lead the design, development, and delivery of medium large features and system components over 1 3 month timelines, owning them end-to-end from breakdown to production.</li><li>Make technical decisions within your scope, escalate only long-term/cross-team trade-offs, and manage risks, dependencies, and timelines with minimal oversight.</li><li>Design full modules or feature areas independently: define responsibilities, boundaries, clear interfaces, data models, and predictable contracts for other teams.</li><li>Break down features into phases, provide realistic estimates based on dependencies, and deliver stable, production-ready code that handles edge cases and prevents regressions.</li><li>Enhance team efficiency by extending existing solutions, creating automation, applying conventions, implementing monitoring/alerting, improving tooling/onboarding, removing workflow bottlenecks, and documenting patterns/runbooks.</li><li>Write maintainable, well-tested code (unit + integration) for moderately complex tasks with multiple dependencies; opportunistically refactor while shipping.</li><li>Perform thorough code reviews, provide constructive feedback, and troubleshoot incidents calmly in your domain using monitoring signals.</li><li>Collaborate proactively with engineers, PMs, QA, DevOps, and other functions to resolve ambiguity, align on decisions, and keep delivery unblocked.</li><li>Provides informal mentorship and helps peers improve through pairing and guidance.</li><li>Surface ambiguity early, influence team technical approaches through clear reasoning, and contribute to team-level architecture/design discussions.</li><li>Represent engineering values in interviews, buddy new hires, and help maintain a healthy, high-performing team culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science or equivalent practical experience.</li><li>5+ years of hands-on software development experience (preferred in backend with PHP/Laravel).</li><li>Solid understanding of OOP, SOLID principles, design patterns.</li><li>Proven ability to design scalable modules, data models, and interfaces; experience with relational databases (PostgreSQL/MySQL), complex queries, schema design.</li><li>Advanced hands-on experience with caching (Redis), queuing systems, Git branching strategies, and CI/CD practices.</li><li>Comfortable owning production services: writing comprehensive tests, implementing monitoring/alerting, resolving incidents independently.</li><li>Track record of delivering stable, performant features that impact team/product metrics with minimal post-launch issues.</li><li>Strong analytical/problem-solving skills; able to break down work, estimate realistically, identify risks, and make informed trade-offs.</li><li>Excellent collaboration &amp; communication skills: explains technical concepts clearly, writes clear specs/docs, gives respectful/constructive feedback, builds relationships across roles.</li><li>Familiarity with agile methodologies and tools like Jira.</li><li>Proficiency in English (verbal &amp; written); Arabic is a strong plus.</li></ul><p>Nice to Have</p><ul><li>Experience with cloud platforms (AWS) and serverless/containerized architectures.</li><li>Previous work in high-traffic e-commerce, food delivery, or on-demand marketplaces.</li><li>Exposure to microservices, event-driven systems, or performance optimization at scale.</li><li>Experience ensuring compliance with privacy/KYC regulations in collaboration with product/legal teams.</li><li>Fluency in Arabic and English; French is a bonus.</li></ul><p></p></section>

Company Description <br>RAY Labs is a PropTech company based in Beirut, focused on addressing the pain points related to space and community management. Our core product is a mobile and web SaaS platform offering dynamic features, allowing property, facility, and community managers to efficiently manage communities and spaces. By equipping stakeholders with the relevant capabilities and tools, our platform improves operational efficiency, payment convenience, community engagement, and reduces administrative work. <br> <br>Position Overview <br>We are seeking a talented Junior Backend Developer to join our development team. The ideal candidate will have a passion for building robust, efficient, and scalable backend services using PHP/Laravel and Java/Spring Boot. <br> <br>Responsibilities <br>· Develop and maintain backend services and APIs using our modern, up-to-date stack: PHP 8 with Laravel 13, and Java 25 with Spring Boot 4. <br>· Design and optimize database schemas and queries. <br>· Write clean, modular, and well-documented code following best practices and coding standards. <br>· Work closely with front-end developers to integrate server-side logic with front-end components. <br>· Stay up-to-date with the latest development trends, tools, and technologies, and share knowledge with the team. <br>· Participate in Agile development processes including sprint planning, daily stand-ups, and retrospectives. <br> <br>Requirements <br>· 1+ years of professional experience in backend development. <br>· Proficiency in PHP and the Laravel framework. <br>· Proficiency in Java and the Spring Boot framework. <br>· Experience designing and consuming RESTful APIs and asynchronous programming. <br>· Solid understanding of relational databases and query design. <br>· Solid understanding of core programming principles. <br>· Experience with version control systems such as Git

<p>EVO Wallet is seeking an innovative and experienced Chief Technology Officer (CTO) to lead the company's technology strategy, oversee the development of secure and scalable digital payment platforms, and drive innovation across our fintech ecosystem.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Software Engineering, Information Technology, Telecommunications Engineering, or a related field.</li><li>Minimum 10 years of technology leadership experience, including 5 years in a senior management role.</li><li>Mandatory experience in FinTech, Digital Payments, Mobile Wallet, Banking, or Technology Ventures.</li><li>Strong expertise in cloud technologies (AWS/Azure), cybersecurity, payment systems, APIs, mobile applications, and scalable software architecture.</li><li>Proven experience leading engineering teams, delivering complex technology projects, and driving digital transformation.</li><li>Strong understanding of fintech regulations, data security, and compliance within Lebanon and the MENA region.</li><li>Excellent leadership, strategic thinking, communication, and problem-solving skills.</li></ul><p>If you're passionate about building innovative fintech solutions and leading high-performing technology teams, we'd love to hear from you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>EVO Wallet is seeking an innovative and experienced Chief Technology Officer (CTO) to lead the company's technology strategy, oversee the development of secure and scalable digital payment platforms, and drive innovation across our fintech ecosystem.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, Telecommunications Engineering, or a related field.</p><p><br></p><p>Minimum 10 years of technology leadership experience, including 5 years in a senior management role.</p><p><br></p><p>Mandatory experience in FinTech, Digital Payments, Mobile Wallet, Banking, or Technology Ventures.</p><p><br></p><p>Strong expertise in cloud technologies (AWS/Azure), cybersecurity, payment systems, APIs, mobile applications, and scalable software architecture.</p><p><br></p><p>Proven experience leading engineering teams, delivering complex technology projects, and driving digital transformation.</p><p><br></p><p>Strong understanding of fintech regulations, data security, and compliance within Lebanon and the MENA region.</p><p><br></p><p>Excellent leadership, strategic thinking, communication, and problem-solving skills.</p><p><br></p><p>If you're passionate about building innovative fintech solutions and leading high-performing technology teams, we'd love to hear from you.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.</p><br><p>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Key Responsibilities:</u></p><br><p><b>Job Purpose:</b></p><br><p>Individuals in the <b>Customer Support Analyst I role</b> are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components.&nbsp; They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member.</p><br><p>Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices.&nbsp; In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products.&nbsp;&nbsp;</p><br><p><b>Individuals in the Customer Support job family</b> require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements.</p><br><p><b>Handle Service Task / End-User Support</b>:</p><br><ul><li>First point of contact and day-to-day technical support to end users</li><li>Respond to Level 1 and 2 support requests via the IT Ticketing system</li><li>Enter call data into the tracking system</li><li>Provide user access service in accordance with established procedures</li><li>Diagnose problems systematically and evaluate multiple options before escalation</li><li>Meet agreed service levels and proactively communicate delays or blockers</li><li>Document problem status, troubleshooting and resolution</li></ul><p><b>Endpoint, Hardware, Software &amp; Peripheral Support:</b></p><br><ul><li>Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals</li><li>Perform standard software installations, updates, upgrades and endpoint configuration</li><li>Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs</li><li>Prepare equipment for new starters, transfers, replacements and field deployments</li><li>Ensure endpoint configurations comply with ICT and security standards</li></ul><p><b>IT Asset &amp; Inventory Management:</b></p><br><ul><li>Maintain complete, accurate and current IT asset records</li><li>Record asset allocation, movement, repair, replacement, return and disposal</li><li>Conduct periodic physical verification and investigate discrepancies proactively</li><li>Ensure assets are correctly assigned to users and locations</li><li>Support the complete IT asset lifecycle</li></ul><p><b>Projects, Field Support &amp; Operational Activities</b>:</p><br><ul><li>Independently manage assigned activities and deliverables within ICT projects</li><li>Prepare simple implementation plans, timelines and status updates</li><li>Identify dependencies, risks and blockers and escalate them proactively</li><li>Provide IT support to WVL offices and field locations as required</li><li>Travel to remote offices for installations, troubleshooting, maintenance and assessments</li><li>Prepare required equipment, tools and documentation before field visits</li><li>Support testing, rollouts, migrations and technology improvements</li></ul><p><b>Security, Compliance &amp; Service Continuity:</b></p><br><ul><li>Adhere to WVL and corporate ICT security policies, procedures and standards</li><li>Support endpoint security, patching, encryption, MFA and other required controls</li><li>Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations</li><li>Protect credentials, organizational information and IT equipment</li><li>Support business continuity and recovery procedures relevant to end-user technology</li></ul><p><b>Ensure Documentation, Communications and Service Improvement:</b></p><br><ul><li>Create and maintain documentation of issue resolutions, procedures and troubleshooting guides</li><li>Document solutions to common problems and contribute to the Knowledge Base</li><li>Communicate updates on issues in a timely manner</li><li>Alert team members about recurring problems</li><li>Participate in integration and user acceptance testing</li><li>Recommend practical improvements to service quality and support processes</li><li>Train or guide co-workers on supported functionality where required.</li></ul><p><b>Vendor &amp; Procurement Support:</b></p><br><ul><li>Coordinate with vendors and service providers for technical support, repairs, warranties and replacements</li><li>Track equipment sent for repair and follow up until closure</li><li>Escalate delayed vendor actions and maintain appropriate records</li><li>Assess technical requirements before recommending hardware or software purchases</li><li>Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification</li><li>Follow WVL procurement and approval procedures</li></ul><p><b>Perform Other Duties as Required:</b></p><br><ul><li>Attend relevant WVL meetings and participate in capacity-building activities as needed</li><li>Act responsibly regarding own security and contribute to a positive security culture</li><li>Report safeguarding incidents as required by policy</li><li>Abide by security policies and procedures and report incidents or breaches to the appropriate manager</li><li>Perform other duties as assigned by the Line Manager</li></ul><p><b>Minimum Requirements:</b></p><br><ul><li>Bachelor’s degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage.</li><li>Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role.</li><li>Typically 2 to 3 years of IT work experience.</li><li>Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues.</li><li>Experience with IT asset management, vendor coordination and supporting multiple priorities is required.</li><li>Effective written and verbal communication in English.</li><li>The position requires ability and willingness to travel independently and frequently to WVL offices and field locations.</li><li>Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments.</li><li>Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint</li><li>Experience with Windows 10/11 endpoint administration and troubleshooting<br>Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting</li><li>Experience with network printers and peripheral troubleshooting<br>IT service management / ITIL knowledge or certification</li><li>Experience working in a multi-office or field-support environment</li><li>Demonstrated ability to manage multiple priorities independently and communicate progress proactively</li></ul><p><b>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status</b></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>

<p>The IC will provide specialized technical expertise and architectural guidance for transitioning on-premises applications to Microsoft Azure. The IC will work in close coordination with the internal development and infrastructure teams to audit existing application workloads, evaluate current Proxmox VM resource metrics, and analyze performance requirements. Based on this assessment, the consultant will design tailored cloud architecture blueprints, formulate step-by-step system migration strategies, and recommend the most cost-effective Azure resource allocations to achieve optimal performance. The IC will deliver actionable solution designs and technical specifications for the internal teams to execute during provisioning and deployment.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2> <p>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Architecture, Systems Engineering, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</p> <p>A minimum of 4 years of professional experience in cloud systems architecture, IT infrastructure analysis, or enterprise cloud solutions design is required.</p> <p>Demonstrated experience in designing, evaluating, or auditing cloud infrastructure solutions on Microsoft Azure is required.</p> <p>Proven experience collaborating directly with software development teams to extract application performance requirements, analyze resource consumption, and translate workload metrics into optimized cloud specifications is required.</p> <p>Strong familiarity with cloud cost-optimization strategies, resource right-sizing, and evaluating IaaS vs. PaaS deployment models on Azure is required.</p> <p>Practical experience designing or planning workload migration strategies from on-premises hypervisors (specifically Proxmox VE or VMware) to Microsoft Azure is highly desirable.</p> <p>Official Microsoft Azure certifications (e.g., Azure Solutions Architect Expert or Azure Administrator Associate) are highly desirable.</p> <p>Excellent analytical, architectural, and communication skills are required.</p> <p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <span><b>The Company</b></span> </p> <p>Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.</p> <p>Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost.</p> <p>If you re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we d love to hear from you.<br> <br> </p> <p> <span><b>About the role</b></span> </p> <p>We re looking for a Mid-Level Android Engineer who takes ownership of delivering medium-to-large features end-to-end, from design to production. You ll make technical decisions independently, manage risks and dependencies, and ensure reliable, high-quality releases that drive team and product impact.</p> <p>You ll design scalable Android modules, write clean, maintainable, and well-tested code, and improve existing workflows through automation, tooling, and documentation. You ll collaborate closely with Product, Design, QA, and Backend teams to resolve ambiguity early and deliver features smoothly across functions.</p> <p>As a key contributor, you ll also provide informal mentorship, share knowledge through code reviews, and help onboard and guide newer engineers, reinforcing a culture of collaboration and continuous improvement.</p> <p>In this role, you will:</p> <ul> <li>Lead the delivery of medium-to-large mobile features from design to production.</li> <li>Break down requirements, estimate effort, and manage risks with minimal oversight.</li> <li>Write clean, maintainable code with strong unit and integration test coverage.</li> <li>Design and implement scalable modules aligned with team architecture standards.</li> <li>Ensure stability post-launch through proactive testing, monitoring, and debugging.</li> <li>Collaborate closely with Product, Design, QA, and Backend teams to deliver high-quality user experiences.</li> <li>Improve team efficiency through automation, tooling enhancements, and better documentation.</li> <li>Provide constructive code reviews and support peers through informal mentorship.<br> <br> </li> </ul> <p> <span><b>Key Qualifications</b></span> </p> <ul> <li>Bachelor s degree in Computer Science or a related field.</li> <li>3 5 years of professional experience in Android development.</li> <li>Strong proficiency in Kotlin and experience with Jetpack Compose and other Jetpack libraries.</li> <li>Familiarity with Dependency Injection (DI) frameworks.</li> <li>Experience designing and building Android features or modules following best practices and design patterns.<br>Understanding of mobile architecture principles, performance optimization, and scalability basics.</li> <li>Knowledge of the mobile development lifecycle, including testing and debugging.</li> <li>Experience with Git and collaborative development workflows.</li> <li>Ability to write clean, maintainable, and well-tested code.</li> <li>Good problem-solving skills and ability to work independently with minimal guidance.</li> <li>Experience with app analytics or crash reporting tools (e.g., Firebase Analytics, Crashlytics) is a plus.</li> <li>Familiarity with reactive programming (RxKotlin, Flows, etc.) is a plus.</li> <li>Strong communication and collaboration skills within a cross-functional team.<br> <br> </li> </ul> <p> <span><b>Why Toters?</b></span> </p> <ul> <li>Flexible work environment with hybrid-friendly roles.</li> <li>Opportunity to lead impactful initiatives and shape technical strategy.</li> <li>Collaborate with talented engineers while growing your career.</li> <li>Strong culture of mentorship, collaboration, and continuous learning.</li> <li>Direct impact on products used by thousands of customers every day.</li> <li>Competitive compensation package.</li> <li>Exclusive discounts on Toters orders.</li> <li>First-class medical insurance.</li> </ul></div></section>

<p>We are looking for a Senior Full Stack Developer to join our dynamic team with minimum of 5 years experience. A good understanding of the overall AWS environment and core services.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in English </li><li>Familiar with the agile methodology </li><li>Knowledge of git, Teams and Jira </li><li>Knowledge of functional and object-oriented programming</li><li>Ability to write well-documented, clean code </li><li>Rock solid at working with third-party dependencies and debugging dependency conflicts</li></ul>

<br><ul><li><p>Application Audit & Workload Assessment:</p></li></ul><p>o Work closely with the development team to audit existing on-premises hosted applications running on Proxmox virtual machines and gather technical deployment requirements.</p><p>o Analyze resource utilization metrics, compute demands, memory allocations, and architectural dependencies of on-premises VMs to establish baseline performance metrics.</p><br><ul><li><p>Cloud Architecture Design & Migration Strategy:</p></li></ul><p>o Design tailored Azure cloud architecture topologies and migration runbooks for existing application workloads.</p><p>o Evaluate and recommend whether individual applications should be migrated as Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure PaaS services (such as Azure App Services, Azure SQL, or container instances).</p><p>o Formulate step-by-step migration technical blueprints and sequence plans for the internal infrastructure and development teams to execute during provisioning.</p><br><ul><li><p>Cost Optimization & Resource Sizing:</p></li></ul><p>o Conduct cost-benefit analyses comparing current on-premises footprint against Azure pricing tiers and reserved instances to ensure maximum cost-efficiency.</p><p>o Provide recommendations for right-sizing Azure virtual machines, storage accounts, and database services to avoid over-provisioning while maintaining target performance levels.</p><br><ul><li><p>Technical Guidance & Advisory:</p></li></ul><p>o Provide technical guidance to internal development and infrastructure teams regarding optimal Azure deployment pathways, identity management mappings (Azure AD / Entra ID), and access controls.</p><p>o Recommend operational best practices, security baselines, and performance monitoring strategies (Azure Monitor / Log Analytics) to be configured by the internal team.</p><br><p>Qualifications</p><ul><li><p>University degree in Computer Science, Computer Engineering, Information Technology, Cloud Architecture, Systems Engineering, or related technical fields is required.</p></li><li><p>A minimum of 3 years of professional experience in cloud systems architecture, IT infrastructure analysis, or enterprise cloud solutions design is required.</p></li><li><p>Demonstrated experience in designing, evaluating, or auditing cloud infrastructure solutions on Microsoft Azure is required.</p></li><li><p>Proven experience collaborating directly with software development teams to extract application performance requirements, analyze resource consumption, and translate workload metrics into optimized cloud specifications is required.</p></li><li><p>Strong familiarity with cloud cost-optimization strategies, resource right-sizing, and evaluating IaaS vs. PaaS deployment models on Azure is required.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Practical experience designing or planning workload migration strategies from on-premises hypervisors (specifically Proxmox VE or VMware) to Microsoft Azure is highly desirable.</p></li><li><p>Official Microsoft Azure certifications (e.g., Azure Solutions Architect Expert or Azure Administrator Associate) are highly desirable.</p></li><li><p>English and French are the working languages fluency in English is required and knowledge of Arabic is desirable.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b><span>What </span><span>you’ll</span><span> do</span></b><b><span>​</span></b><b><span>:</span></b></p><br><br><p><span><span>As a DevOps Engineer, you will </span><span>be responsible for</span><span> designing, building, and </span><span>operating</span><span> automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS, cloud, and </span><span>on-premise</span><span> environments.</span></span></p><br><br><p><span><span>You will play a key role in CI/CD implementation, </span><span>jobs</span><span> automation, environment management, and production reliability, working closely with development, QA, and client-facing teams.</span></span></p><br><br><p><b><span>1. Environment &amp; Platform Management</span></b></p><br><br><ul><li><p><span><span>Deploy and manage </span></span><b><span>MX environments</span></b><span><span> across development, testing, and production stages</span></span></p><br></li></ul><br><ul><li><p><span><span>Handle environment lifecycle:</span><span>p</span><span>rovisioning</span><span>,</span><span> configur</span><span>ation, </span><span>u</span><span>pgrades</span><span> &amp; pa</span><span>tching, d</span><span>ecom</span><span>missioni</span><span>ng</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure environments </span><span>are </span></span><b><span>standardized</span><span>, reproducible, and compliant</span></b></p><br></li></ul><br><ul><li><p><span><span>Support multi-client and multi-environment setups in SaaS or hybrid models</span></span></p><br></li></ul><br><p><b><span>2. </span><span>CI/CD &amp; Release Engineering</span></b></p><br><br><ul><li><p><span><span>Design, implement, and </span><span>maintain</span></span><b><span>CI/CD pipelines</span></b><span><span> to support continuous integration, testing, and deployment across multiple environments</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure pipeline </span></span><b><span>stability</span></b><span><span>minimizing build failures and delays</span></span></p><br></li></ul><br><ul><li><p><span><span>Implement </span></span><b><span>automated</span><span> build, packaging, and deployment processes</span></b></p><br></li></ul><br><ul><li><p><span><span>Enforce </span></span><b><span>version</span><span> control best practices</span></b><span><span> (branching strategies, tagging, artifact management)</span></span></p><br></li></ul><br><ul><li><p><span><span>Support release cycles</span></span></p><br></li></ul><br><br><p><b><span>3. Automation</span></b></p><br><br><ul><li><p><span><span>Plan &amp; Code Templates stored in Git repositories alongside application code, allowing template updates to be version-controlled, code-reviewed, and tracked</span></span></p><br></li></ul><br><ul><li><p><span><span>Automate environment provisioning, configuration, and upgrades</span></span></p><br></li></ul><br><ul><li><p><span><span>Build reusable automation components to improve scalability and consistency</span></span></p><br></li></ul><br><p><b><span>4. </span><span>Monitoring &amp; Reliability</span></b></p><br><br><ul><li><p><span><span>Implement monitoring, logging, and alerting solutions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Drive observability, incident analysis, and reliability improvements.</span></span></p><br></li></ul><br><p><b><span>5. </span><span>Data &amp; Environment Operations</span></b></p><br><br><ul><li><p><span><span>Manage data provisioning, masking, and lifecycle activities.</span></span></p><br></li></ul><br><ul><li><p><span><span>Support database migration, sanitization, and reconciliation.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure compliance with security and data governance standards</span></span></p><br></li></ul><br><br><p><b><span>6. </span><span>Incident Management</span></b></p><br><br><ul><li><p><span><span>Act as an escalation point for platform and environment issues.</span></span></p><br></li></ul><br><ul><li><p><span><span>Troubleshoot complex incidents and coordinate resolutions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Maintain documentation and knowledge sharing.</span></span></p><br></li></ul><br><br><p><b><span>Who you are</span></b><span><span>​</span></span><span><span>:</span></span></p><br><br><ul><li><p><span><span>Education:  Degree in </span><span>Bachelor in</span><span> Computer Engineering or Computer Science</span></span></p><br></li></ul><br><ul><li><p><span><span>1 to 4 years </span><span>of </span><span>experience </span><span>in DevOps, CI/CD</span><span>, Software </span><span>Engineering</span><span> or a relevant field&nbsp;</span></span></p><br></li></ul><br><p><b><span>Technical Skills</span></b></p><br><br><ul><li><p><span><span>CI/CD </span><span>tools</span><span>: Jenkins, </span><span>GitLab</span><span> CI, Azure DevOps</span></span></p><br></li></ul><br><ul><li><p><span><span>Version control systems: Git (advanced usage)</span></span></p><br></li></ul><br><ul><li><p><span><span>Scripting: Shell, Python, </span><span>Java, </span><span>Groovy</span></span></p><br></li></ul><br><ul><li><p><span><span>Operating systems: Linux/Unix</span></span></p><br></li></ul><br><ul><li><p><span><span>Cloud platforms: AWS, Azure/GCP is a plus</span></span></p><br></li></ul><br><ul><li><p><span><span>Databases: Oracle, PostgreSQL, or similar</span></span></p><br></li></ul><br><p><b><span>DevOps &amp; Platform Expertise</span></b></p><br><br><ul><li><p><span><span>Experience building and operating </span></span><b><span>CI/CD pipelines in complex environments</span></b></p><br></li></ul><br><ul><li><p><span><span>Knowledge of </span></span><b><span>monitoring and observability tools</span></b></p><br></li></ul><br><ul><li><p><span><span>Exposure to </span></span><b><span>SaaS / distributed architectures</span></b></p><br></li></ul><br><br><p><b><span>Soft Skills</span></b></p><br><br><ul><li><p><span><span>Strong analytical and troubleshooting skills</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work under pressure in production environments</span></span></p><br></li></ul><br><ul><li><p><span><span>Clear communication with both technical and non-technical stakeholders</span></span></p><br></li></ul><br><ul><li><p><span><span>Team-oriented with strong collaboration mindset</span></span></p><br></li></ul><br><ul><li><p><span><span>Proactive and continuous improvement mindset</span></span></p><br></li></ul><br><ul><li><p><span><span>Fluent written &amp; oral English is necessary</span></span></p><br></li></ul>Why join us<p>We put our people first, with an attitude of care and a legitimate commitment to their success and wellbeing:</p><br><p>Benefit from our competitive compensation and insurance package:</p><br><ul><li><p>Attractive salary in USD outside of Lebanon</p><br></li><li><p>International medical, life and travel insurance</p><br></li><li><p>Retirement plan</p><br></li><li><p>Schooling allowance</p><br></li><li><p>And much more</p><br></li></ul><p>Enjoy a hybrid work environment:</p><br><ul><li><p>Teleworking at home and abroad</p><br></li><li><p>Dynamic and supportive work environment focused on employee wellness</p><br></li></ul><p>Grow with us and gain international exposure:</p><br><ul><li><p>Extensive learning opportunities</p><br></li><li><p>Learn from a diverse team of experts around the world</p><br></li><li><p>Possibility for international and internal mobility&nbsp;</p><br></li></ul><p>Submit the resume today and stay posted, we will contact you shortly!</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We are looking for an experienced AI Engineer with strong .<br>NET development skills to lead and deliver the company's AI initiatives while taking hands-on technical ownership of a broad portfolio of API services and web applications.<br> The role will identify, evaluate and implement practical uses of AI across our products, internal operations and software-development processes.<br> A key objective will be to use AI-assisted development tools to design, build, test and deliver applications at a faster pace while maintaining high standards of quality, security, performance and maintainability.<br> This is also a hands-on .<br>NET development role supporting our hospitality technology products,including Property Management Systems, Trust Accounting solutions, channel-manager connectivity and other third-party integrations.<br> The successful candidate must be able to work independently, take ownership of business-critical applications and establish the company's practical approach to adopting and governing AI.<br></span> </div>

<p>As an entry-level Service Desk Associate, you will serve as the first point of contact for clients seeking IT support, handling incoming requests and support tickets while providing first-line assistance. You will troubleshoot day-to-day technical issues, support remote laptop setups, and escalate more complex cases to the relevant technical teams.</p><p>You will also assist with onboarding users, maintain accurate documentation of incidents and requests, and coordinate closely with internal teams to ensure smooth resolution and positive user experience. This role offers hands-on exposure to Microsoft cloud technologies and a strong foundation for growth in IT and cloud space.</p><p><strong>Your Role</strong></p><p><strong>Technical Support:</strong></p><ul><li>Act as the first point of contact for users seeking IT support via calls, emails, and chat.</li><li>Troubleshoot and resolve day-to-day IT issues related to Microsoft 365, Windows OS, user accounts, and common software/hardware problems.</li><li>Log, track, and manage incidents and service requests in the ticketing system with clear and accurate documentation.</li><li>Escalate more complex issues to the appropriate technical teams or even Microsoft support team when needed.</li><li>Support user onboarding and offboarding activities, including account setup, access configuration, and device readiness.</li><li>Create, update, and maintain accurate documentation of incidents, requests, and resolutions in company s ticketing system.</li><li>Follow up with users to ensure issues are fully resolved and satisfaction is achieved before closing tickets.</li><li>Coordinate with internal technical teams to ensure efficient handling and resolution of requests.</li><li>Contribute to improving service desk workflows, knowledge base articles, and documentation.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Communicate clearly and professionally with users to understand their needs and keep them informed throughout the resolution process.</li><li>Ensure timely responses, regular updates, and a smooth support experience for all users.</li></ul><p><strong>Professional Development/ Training:</strong></p><ul><li>Stay up to date with Microsoft cloud technologies and service desk best practices.</li><li>Work towards Microsoft certifications and continuously build technical and customer service skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Your Profile</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>0 1 years of experience in IT support or a similar role (internships count).</li><li>Basic knowledge of Windows operating systems and common end-user applications.</li><li>General understanding of Microsoft 365 and cloud computing concepts.</li><li>Familiarity with Microsoft cloud solutions is a plus.</li><li>Strong communication skills with a customer-first mindset.</li><li>Ability to explain technical concepts in a clear and simple way to non-technical users.</li><li>Good problem-solving skills with attention to detail.</li><li>Ability to prioritize tasks and handle multiple requests in a fast-paced environment.</li><li>Team player with the ability to work independently when needed.</li><li>Eagerness to learn and grow in cloud and Microsoft technologies.</li><li>Fluency in English and Arabic (French is a big plus).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an entry-level Service Desk Associate, you will serve as the first point of contact for clients seeking IT support, handling incoming requests and support tickets while providing first-line assistance. You will troubleshoot day-to-day technical issues, support remote laptop setups, and escalate more complex cases to the relevant technical teams.</p><p>You will also assist with onboarding users, maintain accurate documentation of incidents and requests, and coordinate closely with internal teams to ensure smooth resolution and positive user experience. This role offers hands-on exposure to Microsoft cloud technologies and a strong foundation for growth in IT and cloud space.</p><p><strong>Your Role:</strong></p><p><strong>Technical Support:</strong></p><ul><li>Act as the first point of contact for users seeking IT support via calls, emails, and chat.</li><li>Troubleshoot and resolve day-to-day IT issues related to Microsoft 365, Windows OS, user accounts, and common software/hardware problems.</li><li>Log, track, and manage incidents and service requests in the ticketing system with clear and accurate documentation.</li><li>Escalate more complex issues to the appropriate technical teams or even Microsoft support team when needed.</li><li>Support user onboarding and offboarding activities, including account setup, access configuration, and device readiness.</li><li>Create, update, and maintain accurate documentation of incidents, requests, and resolutions in company s ticketing system.</li><li>Follow up with users to ensure issues are fully resolved and satisfaction is achieved before closing tickets.</li><li>Coordinate with internal technical teams to ensure efficient handling and resolution of requests.</li><li>Contribute to improving service desk workflows, knowledge base articles, and documentation.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Communicate clearly and professionally with users to understand their needs and keep them informed throughout the resolution process.</li><li>Ensure timely responses, regular updates, and a smooth support experience for all users.</li></ul><p><strong>Professional Development/ Training:</strong></p><ul><li>Stay up to date with Microsoft cloud technologies and service desk best practices.</li><li>Work towards Microsoft certifications and continuously build technical and customer service skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Your Profile:</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>0 2 years of experience in IT support or a similar role (internships count).</li><li>Basic knowledge of Windows operating systems and common end-user applications.</li><li>General understanding of Microsoft 365 and cloud computing concepts.</li><li>Familiarity with Microsoft cloud solutions is a plus.</li><li>Strong communication skills with a customer-first mindset.</li><li>Ability to explain technical concepts in a clear and simple way to non-technical users.</li><li>Good problem-solving skills with attention to detail.</li><li>Ability to prioritize tasks and handle multiple requests in a fast-paced environment.</li><li>Team player with the ability to work independently when needed.</li><li>Eagerness to learn and grow in cloud and Microsoft technologies.</li><li>Fluency in English and Arabic (French is a big plus).</li></ul><p></p></section>

Company Description <br>RAY Labs is a PropTech company based in Beirut, focused on addressing the pain points related to space and community management. Our core product is a mobile and web SaaS platform offering dynamic features, allowing property, facility, and community managers to efficiently manage communities and spaces. By equipping stakeholders with the relevant capabilities and tools, our platform improves operational efficiency, payment convenience, community engagement, and reduces administrative work. <br> <br>Position Overview <br>As a Junior DevOps Engineer, you will play a key role in modernizing the development and deployment lifecycles of our company, by collaborating with our development teams to build and maintain development/deployment pipelines. <br> <br>Responsibilities <br>· Automate deployment, scaling, and management of containerized applications using Kubernetes (on Azure services and on VMs) <br>· Maintain and enhance CI/CD pipelines in Jenkins for our codelines: <br>· Backend (PHP, Java) <br>· Frontend (Angular) <br>· Mobile (iOS, Android) <br>· Deploy and manage monitoring and logging tools to provide centralized reporting for production environments, as well as alerts when critical issues occur. <br>· Assist developers in monitoring, troubleshooting, and resolving issues in production environments. <br> <br>Requirements <br>· 1+ years of experience in a DevOps or related role. <br>· Basic understanding of Kubernetes (min. 6 months hands-on experience or certification). <br>· Experience with CI/CD tools (Jenkins, GitLab CI, Azure DevOps, or equivalent). <br>· Familiarity with cloud platforms, particularly Azure (knowledge of AWS or GCP is a plus). <br>· Experience with containerization technologies (Docker). <br>· Knowledge of infrastructure as code tools (Terraform, Ansible, Helm, or similar). <br>· Experience with version control (Git). <br>· Basic scripting knowledge (Bash, Python, Groovy, or similar). <br>· Excellent problem-solving skills and attention to detail. <br>· Strong communication and teamwork abilities

Company Description <br>RAY Labs is a PropTech company based in Beirut, focused on addressing the pain points related to space and community management. Our core product is a mobile and web SaaS platform offering dynamic features, allowing property, facility, and community managers to efficiently manage communities and spaces. By equipping stakeholders with the relevant capabilities and tools, our platform improves operational efficiency, payment convenience, community engagement, and reduces administrative work. <br> <br>Position Overview <br>We are seeking a talented Junior Mobile Developer to join our development team. The ideal candidate will have a passion for creating responsive, efficient, and user-friendly mobile applications for iOS and Android, including our Kotlin Multiplatform codebase. <br> <br>Responsibilities <br>· Develop and maintain our iOS and Android apps, including shared code built with Kotlin Multiplatform, ensuring code quality, performance, and responsiveness. <br>· Unit-test code for robustness, including edge cases, usability, and general reliability. <br>· Write clean, modular, and well-documented code following best practices and coding standards. <br>· Collaborate with designers to translate design mockups and wireframes into responsive and interactive user interfaces. <br>· Contribute to design by staying on top of iOS and Android design practices and advising our UI/UX designers. <br>· Work closely with backend developers to integrate front-end components with server-side logic. <br>· Stay up-to-date with the latest relevant development trends, tools, and technologies, and share knowledge with the team. <br>· Participate in Agile development processes including sprint planning, daily stand-ups, and retrospectives. <br> <br>Requirements <br>· 1+ years of professional experience in iOS, Android, and/or Kotlin Multiplatform development. <br>· Understanding of Apple's and/or Google's mobile design principles and interface guidelines. <br>· Experience with RESTful APIs and asynchronous programming. <br>· Solid understanding of core programming principles. <br>· Experience with version control systems such as Git. <br>· Proficiency in Material Design and Jetpack Compose is a plus