Human Resources Manager Jobs in Lebanon

<p>Female employees are required to work in communications for a salary of up to<br>&nbsp; $300</p>

<p><h4>Description</h4> <p>Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.</p> <p>In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.</p> <h4>Responsibilities</h4> <ul> <li>Initiate contact with potential clients via phone, email, or other communication channels.</li> <li>Qualify leads and identify potential sales opportunities.</li> <li>Schedule appointments for the sales team with qualified leads.</li> <li>Maintain accurate records of interactions and appointments in the CRM system.</li> <li>Follow up with leads to confirm appointments and provide any necessary information.</li> <li>Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.</li> <li>Meet or exceed daily, weekly, and monthly appointment-setting targets.</li> </ul> <h4>Requirements</h4> <ul> <li>1-3 years of experience in appointment setting or a similar role.</li> <li>Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.</li> <li>Proficiency with communication tools for email outreach.</li> <li>Experience using Salesforce or HubSpot.</li> <li>Availability during Eastern Time business hours.</li> <li>Experience in the communications industry is a plus.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work on diverse and exciting projects.</li> <li>Supportive and collaborative work environment.</li> <li>Weekly payments.</li> <li>Weekends off.</li> <li>Growth opportunities.</li> </ul></p><p></p>

<p>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order.</p><p><strong>Key Responsibilities</strong></p><p><strong>Purchasing and Order Management</strong></p><ul><li>Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation.</li><li>Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers.</li><li>Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal.</li><li>Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations.</li><li>Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements.</li></ul><p><strong>Supplier and Principal Coordination</strong></p><ul><li>Serve as the daily operational contact with international principals and their export teams.</li><li>Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes.</li><li>Escalate repeated service failures, and support management in the annual review with each principal.</li><li>Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies.</li></ul><p><strong>Imports, Shipping and Clearance</strong></p><ul><li>Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required.</li><li>Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing.</li><li>Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection.</li><li>Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason.</li><li>Coordinate arrival timing with the warehouse so receiving capacity matches the schedule.</li></ul><p><strong>Cost and Terms</strong></p><ul><li>Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing.</li><li>Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for.</li><li>Negotiate freight rates, clearance fees and terms with local service providers.</li><li>Track price changes from principals and currency impact, and alert management early when landed cost is moving.</li><li>Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms.</li></ul><p><strong>Stock, Expiry and Planning</strong></p><ul><li>Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift.</li><li>Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry.</li><li>Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock.</li><li>Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter.</li><li>Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks.</li></ul><p><strong>Documentation, Systems and Compliance</strong></p><ul><li>Maintain complete and auditable procurement and import files for every shipment.</li><li>Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes.</li><li>Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival.</li><li>Follow the company procurement policy and approval matrix, and support internal and external audit requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Must Have</strong></p><ul><li>3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading.</li><li>Bachelor's degree in Business Administration, Supply Chain, Economics or a related field.</li><li>Hands on experience with import files, shipping documents, incoter</li></ul>

<p><h4>Description</h4> <p>Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.</p> <p>In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.</p> <h4>Responsibilities</h4> <ul> <li>Initiate contact with potential clients via phone, email, or other communication channels.</li> <li>Qualify leads and identify potential sales opportunities.</li> <li>Schedule appointments for the sales team with qualified leads.</li> <li>Maintain accurate records of interactions and appointments in the CRM system.</li> <li>Follow up with leads to confirm appointments and provide any necessary information.</li> <li>Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.</li> <li>Meet or exceed daily, weekly, and monthly appointment-setting targets.</li> </ul> <h4>Requirements</h4> <ul> <li>1-3 years of experience in appointment setting or a similar role.</li> <li>Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.</li> <li>Proficiency with communication tools for email outreach.</li> <li>Experience using Salesforce or HubSpot.</li> <li>Availability during Eastern Time business hours.</li> <li>Experience in the communications industry is a plus.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work on diverse and exciting projects.</li> <li>Supportive and collaborative work environment.</li> <li>Weekly payments.</li> <li>Weekends off.</li> <li>Growth opportunities.</li> </ul></p><p></p>

Required: Minimum 3 years of experience in pricing and quotations at a freight forwarding company in Lebanon. Only candidates who meet this will be considered. <br>SeaSky Services is a Lebanese freight forwarder handling sea, air, and land freight plus customs clearance. www.seaskyservices.com <br> <br>THE ROLE <br>You own pricing and client care. You source rates, build quotations, send them fast, and stay with the client from first inquiry to delivery. <br> <br>WHAT YOU WILL DO <br>1. Collect buying rates from carriers and agents. Negotiate better ones. <br>2. Build and send complete quotations for sea, air, and land freight, including local charges and customs clearance. <br>3. Follow up every quotation until the client decides. No quotation goes silent. <br>4. Answer client inquiries, update them on shipments, and solve complaints. <br>5. Coordinate with operations and documentation so client promises are kept. <br> <br>WHAT YOU MUST HAVE <br>1. Minimum 3 years in pricing and quotations at a freight forwarding company in Lebanon. Not negotiable. <br>2. Solid grasp of Incoterms 2020, Bill of Lading, Air Waybill, and how a freight quotation is built. <br>3. Fluent Arabic and English. Confident with email and Excel. <br> <br>WHAT WE OFFER <br>Full time role in Beirut. Package includes a fixed salary plus commission. The better you price and close, the more you earn. <br> <br>WHO FITS <br>We hire character first. Your history shows you stay, grow, and keep learning. You want a long career in one company and you welcome change. <br> <br>HOW TO APPLY <br>Send your CV to marketing@lb.seaskyservices.com with subject: Pricing and Customer Service Officer

Position Summary: <br> <br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments. <br> <br> <br> <br>Primary Duties and Responsibilities: <br> <br>Agent & Customer Relationship Management: <br> <br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures <br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed <br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed <br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status <br>Updates and maintains database and ensures data integrity and accuracy <br>Engages and handles Customers’ inquiries via live messaging <br>Supports in incoming cases management <br> <br> <br>Knowledge, Skills, and Abilities <br> <br>Qualifications: <br> <br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress) <br> <br> <br>Technical Skills: <br> <br>Proficiency in English and Arabic; French is a plus <br>Proficiency in Microsoft Office <br>Experience in customer service or any related field <br> <br> <br>Relevant Experience: <br> <br>1 - 8 years <br> <br>Working hours: <br>flexibility in working hours is needed <br> <br>Key Behavioral Competencies <br> <br>Excellent customer service skills <br>Excellent interpersonal skills <br>Ability to work on own initiatives <br>High level of ethics and compliance <br>Ability to communicate properly and professionally <br>Ability to build and maintain positive relationships <br>Excellent organizational skills and attention to detail

# Procurement Officer <br> <br>Location: Lebanon (on site) <br>Reports to: Procurement Manager / Supply Chain Manager <br>Department: Supply Chain <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Purchasing and Order Management <br>- Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation. <br>- Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers. <br>- Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal. <br>- Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations. <br>- Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements. <br> <br>### Supplier and Principal Coordination <br>- Serve as the daily operational contact with international principals and their export teams. <br>- Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes. <br>- Escalate repeated service failures, and support management in the annual review with each principal. <br>- Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies. <br> <br>### Imports, Shipping and Clearance <br>- Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required. <br>- Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing. <br>- Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection. <br>- Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason. <br>- Coordinate arrival timing with the warehouse so receiving capacity matches the schedule. <br> <br>### Cost and Terms <br>- Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing. <br>- Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for. <br>- Negotiate freight rates, clearance fees and terms with local service providers. <br>- Track price changes from principals and currency impact, and alert management early when landed cost is moving. <br>- Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms. <br> <br>### Stock, Expiry and Planning <br>- Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift. <br>- Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry. <br>- Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock. <br>- Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter. <br>- Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks. <br> <br>### Documentation, Systems and Compliance <br>- Maintain complete and auditable procurement and import files for every shipment. <br>- Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes. <br>- Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival. <br>- Follow the company procurement policy and approval matrix, and support internal and external audit requests. <br> <br>--- <br> <br>## Requirements <br> <br>### Must Have <br>- 3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading. <br>- Bachelor's degree in Business Administration, Supply Chain, Economics or a related field. <br>- Hands on experience with import files, shipping documents, incoter

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

1. Role & Job Purpose <br>The role combines guest reception, reservations management, operational coordination of furnished apartments, and personal assistant duties to the Owner. <br>The candidate will ensure smooth daily operations, high-quality guest experience, and efficient administrative support. <br>This is a hybrid role requiring active involvement in daily operations of Germac Suites as well as dedicated personal assistance to the Owner, ensuring efficiency, accuracy, and smooth coordination across all areas. <br> <br>2. Main Job Tasks and Key Responsibilities <br>A. Guest Reception & Experience <br>* Welcome guests and manage check-in and check-out processes. <br>* Respond to guest inquiries, requests, and complaints, ensuring timely resolution. <br>* Provide information on apartments, building rules, and local services. <br>* Maintain accurate guest records and ensure high service standards throughout stays. <br> <br>B. Reservations & Booking Management <br>* Manage bookings via Booking.com, Airbnb, direct bookings, and other platforms. <br>* Maintain updated calendars, availability, rates, and listings. <br>* Handle inquiries, modifications, cancellations, and upcoming reservations. <br>* Monitor guest reviews and coordinate responses when needed. <br> <br>C. Operations, Housekeeping & Maintenance <br>* Coordinate with housekeeping to ensure apartments are clean and ready before arrivals. <br>* Communicate check-in/check-out schedules to relevant teams. <br>* Report and follow up on maintenance issues until completion. <br>* Manage keys and access control. <br>* Monitor apartment readiness and overall condition. <br>* Liaise with suppliers and service providers when required. <br> <br>D. Accounting & Financial Coordination <br>* Coordinate with accounting on payments, deposits, refunds, and invoicing. <br>* Track and reconcile payments from cash, bank transfers, and booking platforms. <br>* Follow up on outstanding balances. <br>* Prepare daily or periodic operational and financial reports. <br>* Report discrepancies immediately to management. <br> <br> <br>E. Personal Assistant to the Owner <br>* Arrange travel, reservations, and logistics when required. <br>* Documents filing. <br>* Follow up on tasks and provide updates. <br>* Handle administrative requests. <br>* Maintain strict confidentiality and discretion at all times. <br> <br>3. Requirements & Qualifications <br>* Experience in hospitality, front desk, serviced apartments, short-term rentals, administration, or personal assistance. <br>* Experience with Booking.com, Airbnb, or similar platforms is an advantage. <br>* Basic accounting and strong computer skills email, Microsoft Office, online systems. <br>* Strong communication and customer service skills. <br>* Excellent organization, multitasking, and follow-up abilities. <br>* High attention to detail and ability to work independently. <br>* Professional appearance and conduct. <br>* Fluent in Arabic and English French is a plus. <br>* Trustworthy and capable of handling confidential information

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p>&nbsp;</p><p>The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.</p><p>&nbsp;</p><p><b>Duties and Responsibilities</b></p><p>&nbsp;</p><p>• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.</p><p>• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.</p><p>• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.</p><p>• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.</p><p>• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.</p><p>• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.</p><p>• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.</p><p>• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.</p><p>• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.</p><p>• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.</p><p>• Flag critical stock situations to the Cables Sales Manager for timely escalation and action.</p><p>• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.</p><p>• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.</p><p>• Follow up on overdue client balances and payment terms in coordination with the Finance department.</p><p>• Cooperate with internal departments to ensure smooth operations and client satisfaction.</p><p>• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.</p><p>• Perform any other related duties as assigned by management.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor's degree in Sales, Business Administration, or a related field</p><p>• Minimum&nbsp;2 years of experience in cable sales, electrical product sales, or B2B sales.</p><p>• Hands-on experience with quotation preparation, pricing, and stock coordination is required.</p><p>• Solid knowledge of cable products and electrical distribution systems.</p><p>• Strong sales, negotiation, and customer relationship management skills.</p><p>• Ability to prepare accurate quotations and manage order follow-up efficiently.</p><p>• Proficiency in Microsoft Office, ERP systems, and CRM tools.</p><p>• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.</p><p>• Clear communicator with the ability to coordinate across departments and escalate issues appropriately.</p><p>&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Localisation :</b> Full remote (Liban)</p><p><b>Disponibilité :</b> dès que possible</p><p><br></p><p>Talents IT est une société de services du numérique, spécialisée sur le développement logiciel, la data, la cybersécurité et le cloud. Nous accompagnons des clients grands comptes du secteur privé et du secteur public sur leurs projets tech les plus structurants.</p><p>Notre croissance repose sur une conviction simple : <b>la qualité de nos recrutements fait la qualité de nos prestations.</b> C'est pourquoi nous renforçons aujourd'hui notre équipe Talent Acquisition.</p><p><br></p><p>Le poste</p><p>Rattaché(e) à la Direction, vous prenez la responsabilité complète du cycle de recrutement de nos consultants IT, en binôme avec les Business Managers.</p><p><br></p><p>Vos missions</p><p><b>Sourcing &amp; chasse</b></p><ul><li>Définir les stratégies de sourcing en fonction des besoins clients et des profils recherchés (développeurs, DevOps, data engineers, experts cyber, chefs de projet, architectes…)</li><li>Chasser sur l'ensemble des canaux : LinkedIn Recruiter, jobboards spécialisés, GitHub, communautés tech, cooptation, réactivation de vivier</li><li>Rédiger des annonces et des approches directes qui donnent envie de répondre</li></ul><p><br></p><p><b>Évaluation &amp; suivi candidat</b></p><ul><li>Mener les préqualifications téléphoniques et les entretiens de recrutement</li><li>Évaluer les compétences techniques en lien avec nos référents tech, ainsi que l'adéquation au contexte de mission</li><li>Assurer un suivi candidat irréprochable : feedback systématique, transparence sur le process, accompagnement jusqu'à l'intégration</li></ul><p><br></p><p><b>Business partnering</b></p><ul><li>Travailler main dans la main avec les Business Managers : qualification des besoins clients, priorisation, points de suivi hebdomadaires</li><li>Participer au staffing et au suivi des consultants en intercontrat</li><li>Négocier les propositions d'embauche et sécuriser les prises de poste</li></ul><p><br></p><p><b>Pilotage &amp; marque employeur</b></p><ul><li>Suivre vos indicateurs : nombre de recrutements, time-to-hire, taux de transformation, qualité du vivier</li><li>Contribuer à notre visibilité employeur : contenus, événements tech, salons, relations écoles</li></ul><p><br></p><p>Le profil que nous recherchons</p><ul><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p><p>Ce que nous offrons</p><ul><li><b>Un poste en full-remote</b> : process, outils et rituels pensés pour le distanciel dès le départ</li><li>Une équipe recrutement à taille humaine où vos idées sur le process ont un impact réel</li></ul><p><br></p><p>Le processus de recrutement</p><ol><li><b>Échange téléphonique</b> (20 min)</li><li><b>Entretien visio</b> (1 h) avec votre futur·e manager — parcours, méthodes, cas concrets</li><li><b>Mise en situation</b> : qualification d'un besoin fictif + stratégie de sourcing associée</li><li><b>Recrutement final</b></li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Français Indispensable</li><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p></div>

Job Summary <br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels. <br>I. Duties and Responsibilities <br>Member Communication & Support <br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms. <br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help. <br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset. <br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed. <br>Follow-Up & Member Satisfaction <br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey. <br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored. <br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation. <br>• Coordinate with the administrator and follow up with members who have due payments <br>Feedback Monitoring & Reporting <br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability. <br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights. <br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement. <br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience. <br>Team Contribution & Service Culture <br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing. <br>• Share member compliments and positive feedback to reinforce service standards and build team morale. <br>• Propose service training topics and process improvements based on real interaction patterns. <br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it. <br>II. Required Competencies <br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations. <br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior. <br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do. <br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step. <br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function. <br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover. <br> <br> <br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested

<p>The Organisation Plan International is an independent development and humanitarian organisation that advances children s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won t stop until we are all equal.</p><p>As Finance Officer, you will play a key role in ensuring strong financial management, compliance, and accountability across a portfolio of humanitarian and development projects. Working closely with the Finance Coordinator, you will support project teams and partners to deliver high-quality programmes while maintaining robust financial controls and donor compliance.</p><p>In this role, you will:</p><ul><li>Review partner financial reports and supporting documentation to ensure compliance with organisational and donor requirements</li><li>Support financial reviews during project and partner kick-off meetings</li><li>Prepare internal financial reports, budget templates, and consolidated project financial reports</li><li>Monitor project budgets and support monthly and quarterly forecasting processes</li><li>Work closely with Project Managers to ensure accurate budget allocation and expenditure tracking</li><li>Attend programme and project review meetings to provide financial insights and support decision-making</li><li>Prepare partner verification reports and participate in partner spot-check visits</li><li>Support partner organisations to strengthen their financial management systems and practices</li><li>Validate partner payments and ensure all required documentation is complete and compliant</li><li>Maintain accurate contract records and update financial tracking tools</li><li>Support the Syria programme through monthly reviews of financial documentation and payments</li><li>Conduct regular field visits to Syria to review office and partner financial records and compliance</li><li>Prepare accounting entries, including payroll, rent allocations, shared costs, and partner expenses</li><li>Reconcile partner balances and maintain accurate accounting records</li><li>Prepare donor financial reports and support project closure processes</li><li>Contribute to internal and external audits by ensuring financial records are complete, accurate, and accessible</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, you will have:</p><ul><li>A Bachelor's degree in Accounting, Finance, or a related Business degree.</li><li>At least 3 5 years' experience in accounting and finance</li><li>Experience working with grants and donor-funded projects</li><li>Experience preparing financial reports, reconciliations, forecasts, and journal entries</li><li>Strong knowledge of financial controls, compliance requirements, and risk management principles</li><li>Experience reviewing financial reports and supporting documentation and identifying potential risks or discrepancies</li><li>Knowledge of local financial regulations, including taxation and social security requirements</li><li>Understanding of donor regulations and compliance requirements within the humanitarian or development sector</li><li>Experience working with NGOs, INGOs, or non-profit organisations</li><li>Experience supporting or building the financial capacity of teams or partner organisations</li><li>Strong analytical, numerical, and problem-solving skills</li><li>Excellent attention to detail and commitment to accuracy</li><li>Ability to manage competing priorities and meet deadlines in a fast-paced environment</li><li>Strong organisational and record-keeping skills</li><li>Excellent communication and relationship-building skills</li><li>Fluency in written and spoken English and Arabic</li><li>Knowledge of SAP or other ERP/accounting systems (desirable)</li><li>Professional accounting qualifications such as CPA or ACCA (desirable)</li><li>Understanding of the civil society landscape in Lebanon and the wider humanitarian context</li><li>Commitment to safeguarding, accountability, gender equality, and humanitarian principles, including a "do no harm" approach</li></ul>