Medical Representative Jobs in Lebanon
1202 Jobs Found
<p>Our client, a leading company in the educational publishing and distribution sector, is seeking a Head of French School Department to lead the commercial strategy for its French and Arabic educational portfolio across the Lebanese market. The successful candidate will be responsible for driving business growth within schools, nurseries, and bookstores by strengthening existing partnerships, expanding the customer base, and maximizing opportunities with both exclusive and complementary publishing partners.</p><p><b>Responsibilities</b></p><ul><li>Develop and execute the commercial strategy for the French and Arabic educational business across schools, nurseries, and bookstores.</li><li>Monitor market trends, curriculum developments, competitor activity, and pricing changes, providing strategic insights to senior management.</li><li>Lead, coach, and manage a team of Educational Representatives, including territory planning, target setting, performance monitoring, and field coaching.</li><li>Build and maintain strong relationships with key educational institutions, nurseries, and retail partners.</li><li>Identify and develop new business opportunities while expanding the customer portfolio.</li><li>Ensure profitable commercial agreements through effective pricing, discount, and payment term management.</li><li>Establish and monitor departmental KPIs, preparing regular performance reports for senior management.</li><li>Contribute to budgeting and financial planning in collaboration with the Commercial Director.</li><li>Conduct market research to identify business opportunities, risks, and competitive trends.</li><li>Collaborate with the Marketing team to support promotional campaigns, educational events, and product launches.</li><li>Work closely with internal departments to ensure seamless business operations.</li><li>Oversee daily departmental operations, employee development, and support contract negotiations.</li><li>Build relationships with school administrators, nursery management, bookstore owners, and relevant governmental bodies.</li><li>Represent the company at local and international exhibitions, conferences, and industry events as required.</li><li>Perform additional duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Business Administration or a related field.</li><li>Minimum of 10 years of managerial experience within a relevant commercial or educational environment.</li><li>Fluency in French is essential; English is an advantage.</li><li>Advanced proficiency in Microsoft Excel.</li><li>Strong communication, negotiation, analytical, leadership, coaching, and presentation skills.</li><li>Excellent organizational, time management, and problem-solving abilities.</li><li>Demonstrated leadership, emotional intelligence, and people management capabilities.</li><li>High level of integrity, initiative, and business acumen.</li></ul><p>This position is primarily office-based with occasional visits to educational institutions and retail partners, as well as periodic local and international business travel.</p>
SCOPE OF THE JOB:
<br>
<br>The Manager In Training (MIT) is responsible for serving customers on the floor and for providing
<br>support to the Store Manager in the effective running of the Store, in order to ensure the highest
<br>standards of customer service are achieved and maintained. He/ she is also responsible for undergoing
<br>intensive Soft & Technical skills trainings such as POS, Receiving area, Customer Service,
<br>Communication skills, Time Management, Leadership etc…
<br>
<br>KEY RESPONSIBILITIES:
<br>
<br>- Ensure that customers are served in a timely manner and assist them in their purchase decisions
<br>by offering expert advices in compliance with quality and customer service standards.
<br>- Assign routine and non-routine tasks to Sales Representatives, Cashiers & Backdoor Agents, in
<br>order to ensure that activities are carried out in the most efficient manner.
<br>- Assist in the preparation of the staff schedule in order to ensure that the Store manpower is
<br>effectively matched to the Stores operational requirements in a cost effective manner.
<br>- Report occurring operational issues and handle customer complaints in a timely manner,
<br>suggest solutions or escalate them as appropriate in order to ensure operational effectiveness
<br>and customer satisfaction.
<br>- Assist the Store Manager in the ongoing evaluation process of sales team (Performance
<br>Management System, Probation Period reviews, etc…) in coordination with the HR & OD Dpt.
<br>- Maintain an accurate stock rotation process (To/From Stores & Warehouse), ensuring that all
<br>items are being offered on time.
<br>- Assist the Store Manager in handling the maintenance of inventories and placement of product
<br>orders to ensure effective stock management and availability of products.
<br>- Liaise with the Store Managers on the opening process in order to ensure that all set procedures
<br>regarding petty cash, reporting, systems, etc. are respected.
<br>- Support the Store Managers in providing the team with the necessary support in terms of
<br>training and development in order to optimize sales results.
<br>- Assist the Store Manager in the preparation of the required reports in a timely & organized
<br>manner, & ensure that all related records are documented.
<br>- Perform other duties that are aligned & related to the job scope.
<br>
<br>JOB REQUIREMENTS:
<br>
<br>- Education: Bachelor Degree in Business Administration, or any related field.
<br>- Experience: 2- 3 years of experience in sales; Retail experience is a plus.
<br>- Linguistic Skills: Advanced in English & Arabic, French is a plus.
<br>- Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Localisation :</b> Full remote (Liban)</p><p><b>Disponibilité :</b> dès que possible</p><p><br></p><p>Talents IT est une société de services du numérique, spécialisée sur le développement logiciel, la data, la cybersécurité et le cloud. Nous accompagnons des clients grands comptes du secteur privé et du secteur public sur leurs projets tech les plus structurants.</p><p>Notre croissance repose sur une conviction simple : <b>la qualité de nos recrutements fait la qualité de nos prestations.</b> C'est pourquoi nous renforçons aujourd'hui notre équipe Talent Acquisition.</p><p><br></p><p>Le poste</p><p>Rattaché(e) à la Direction, vous prenez la responsabilité complète du cycle de recrutement de nos consultants IT, en binôme avec les Business Managers.</p><p><br></p><p>Vos missions</p><p><b>Sourcing & chasse</b></p><ul><li>Définir les stratégies de sourcing en fonction des besoins clients et des profils recherchés (développeurs, DevOps, data engineers, experts cyber, chefs de projet, architectes…)</li><li>Chasser sur l'ensemble des canaux : LinkedIn Recruiter, jobboards spécialisés, GitHub, communautés tech, cooptation, réactivation de vivier</li><li>Rédiger des annonces et des approches directes qui donnent envie de répondre</li></ul><p><br></p><p><b>Évaluation & suivi candidat</b></p><ul><li>Mener les préqualifications téléphoniques et les entretiens de recrutement</li><li>Évaluer les compétences techniques en lien avec nos référents tech, ainsi que l'adéquation au contexte de mission</li><li>Assurer un suivi candidat irréprochable : feedback systématique, transparence sur le process, accompagnement jusqu'à l'intégration</li></ul><p><br></p><p><b>Business partnering</b></p><ul><li>Travailler main dans la main avec les Business Managers : qualification des besoins clients, priorisation, points de suivi hebdomadaires</li><li>Participer au staffing et au suivi des consultants en intercontrat</li><li>Négocier les propositions d'embauche et sécuriser les prises de poste</li></ul><p><br></p><p><b>Pilotage & marque employeur</b></p><ul><li>Suivre vos indicateurs : nombre de recrutements, time-to-hire, taux de transformation, qualité du vivier</li><li>Contribuer à notre visibilité employeur : contenus, événements tech, salons, relations écoles</li></ul><p><br></p><p>Le profil que nous recherchons</p><ul><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p><p>Ce que nous offrons</p><ul><li><b>Un poste en full-remote</b> : process, outils et rituels pensés pour le distanciel dès le départ</li><li>Une équipe recrutement à taille humaine où vos idées sur le process ont un impact réel</li></ul><p><br></p><p>Le processus de recrutement</p><ol><li><b>Échange téléphonique</b> (20 min)</li><li><b>Entretien visio</b> (1 h) avec votre futur·e manager — parcours, méthodes, cas concrets</li><li><b>Mise en situation</b> : qualification d'un besoin fictif + stratégie de sourcing associée</li><li><b>Recrutement final</b></li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Français Indispensable</li><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Localisation :</b> Full remote (Liban)</p><p><b>Disponibilité :</b> dès que possible</p><p><br></p><p>Talents IT est une société de services du numérique, spécialisée sur le développement logiciel, la data, la cybersécurité et le cloud. Nous accompagnons des clients grands comptes du secteur privé et du secteur public sur leurs projets tech les plus structurants.</p><p>Notre croissance repose sur une conviction simple : <b>la qualité de nos recrutements fait la qualité de nos prestations.</b> C'est pourquoi nous renforçons aujourd'hui notre équipe Talent Acquisition.</p><p><br></p><p>Le poste</p><p>Rattaché(e) à la Direction, vous prenez la responsabilité complète du cycle de recrutement de nos consultants IT, en binôme avec les Business Managers.</p><p><br></p><p>Vos missions</p><p><b>Sourcing & chasse</b></p><ul><li>Définir les stratégies de sourcing en fonction des besoins clients et des profils recherchés (développeurs, DevOps, data engineers, experts cyber, chefs de projet, architectes…)</li><li>Chasser sur l'ensemble des canaux : LinkedIn Recruiter, jobboards spécialisés, GitHub, communautés tech, cooptation, réactivation de vivier</li><li>Rédiger des annonces et des approches directes qui donnent envie de répondre</li></ul><p><br></p><p><b>Évaluation & suivi candidat</b></p><ul><li>Mener les préqualifications téléphoniques et les entretiens de recrutement</li><li>Évaluer les compétences techniques en lien avec nos référents tech, ainsi que l'adéquation au contexte de mission</li><li>Assurer un suivi candidat irréprochable : feedback systématique, transparence sur le process, accompagnement jusqu'à l'intégration</li></ul><p><br></p><p><b>Business partnering</b></p><ul><li>Travailler main dans la main avec les Business Managers : qualification des besoins clients, priorisation, points de suivi hebdomadaires</li><li>Participer au staffing et au suivi des consultants en intercontrat</li><li>Négocier les propositions d'embauche et sécuriser les prises de poste</li></ul><p><br></p><p><b>Pilotage & marque employeur</b></p><ul><li>Suivre vos indicateurs : nombre de recrutements, time-to-hire, taux de transformation, qualité du vivier</li><li>Contribuer à notre visibilité employeur : contenus, événements tech, salons, relations écoles</li></ul><p><br></p><p>Le profil que nous recherchons</p><ul><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p><p>Ce que nous offrons</p><ul><li><b>Un poste en full-remote</b> : process, outils et rituels pensés pour le distanciel dès le départ</li><li>Une équipe recrutement à taille humaine où vos idées sur le process ont un impact réel</li></ul><p><br></p><p>Le processus de recrutement</p><ol><li><b>Échange téléphonique</b> (20 min)</li><li><b>Entretien visio</b> (1 h) avec votre futur·e manager — parcours, méthodes, cas concrets</li><li><b>Mise en situation</b> : qualification d'un besoin fictif + stratégie de sourcing associée</li><li><b>Recrutement final</b></li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Français Indispensable</li><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p></div>
<p><h4>About RemotePass</h4>
<p>RemotePass exists because talent is distributed equally, but opportunity is not. Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.</p>
<p>RemotePass is the only platform that combines employer of record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.</p>
<p>We are backed by leading global investors, including Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.</p>
<h4>The role</h4>
<p>We're looking for a multimedia designer who lives in motion. You'll produce the video and animation that carries our social and product storytelling, and you'll support graphic design across the rest of our work. This is a hands-on execution role for someone who wants volume, range, and ownership, not a strategy seat. You'll work closely with our Social, Product Marketing, and Brand leads, and alongside our existing designer.</p>
<p>We're going into a rebrand, and you'll help bring that new identity to life across formats. We want someone who thinks social-first, moves quickly, and brings genuine creative instinct rather than waiting to be art-directed on everything.</p>
<h4>What you'll do</h4>
<ul>
<li>Produce motion graphics and animations for social, product, and campaigns (at least one polished animation per week)</li>
<li>Edit and finish video content, including talking-head and person-featuring videos for social and product</li>
<li>Edit product videos and demos to a high quality bar</li>
<li>Design static assets across social, paid, blog, and landing pages when needed</li>
<li>Help adapt and roll out our new brand identity across all asset types as the rebrand lands</li>
<li>Turn briefs from Social, PMM, and Brand into finished work, and contribute your own creative ideas</li>
<li>Support the September product launch asset refresh</li>
</ul>
<h4>Requirements</h4>
<h4>What we're looking for</h4>
<ul>
<li>3 to 5 years producing motion graphics and video in a brand, agency, or in-house team</li>
<li>Strong Adobe After Effects (license will be provided) and video editing skills; comfortable end to end from brief to export</li>
<li>Solid graphic design fundamentals across digital formats</li>
<li>A social-first eye, you understand what makes content stop the scroll</li>
<li>Fluent Arabic and English, written and spoken</li>
<li>Fast, organised, and able to juggle multiple briefs without dropping quality</li>
<li>Comfortable using AI tools in your workflow to move faster</li>
<li>Familiarity with Figma and AI-assisted design workflows</li>
<li>Portfolio: A motion reel (3+ minutes), 2-3 social examples, one product/demo example (if available)</li>
</ul>
<h4>Benefits</h4>
<h4>Why join RemotePass?</h4>
<ul>
<li>Remote-first culture: We don’t just sell remote work; we live it. Enjoy the flexibility to work from anywhere.</li>
<li>Hyper-growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.</li>
<li>Inclusion matters: We are committed to building a diverse team. We value different perspectives and empower every individual to bring their authentic self to work.</li>
</ul></p><p></p>
<p>The Marketing & Communications Coordinator is responsible for coordinating the organization's marketing and communication activities to strengthen brand awareness, engage customers and members, and support business objectives. The role serves as the primary liaison between the company and external marketing agencies while managing digital platforms, community engagement, internal communications, and marketing support for events and partnerships.</p><p><strong>Social Media Coordination</strong></p><p>Coordinate with external marketing and creative agencies to plan, develop, and execute social media campaigns.</p><p>Prepare and manage the social media content calendar in line with marketing objectives and seasonal events.</p><p>Review and coordinate the creation of marketing content to ensure brand consistency and quality.</p><p>Monitor campaign performance and provide feedback and recommendations to agencies.</p><p><strong>Community Management</strong></p><p>Manage all social media communities by responding promptly and professionally to comments, direct messages, and inquiries across all platforms.</p><p>Escalate customer concerns to the relevant departments when necessary and ensure timely follow-up.</p><p>Maintain a positive online presence and strengthen customer relationships through active engagement.</p><p><strong>Website Management</strong></p><p>Maintain and regularly update all company and brand websites with accurate information.</p><p>Coordinate with IT for enhancements, updates, and troubleshooting.</p><p>Ensure website content, promotions, events, and announcements remain current and aligned with brand standards.</p><p><strong>Le Yacht Club Application Management</strong></p><p>Manage and activate the Le Yacht Club mobile application as a key communication platform.</p><p>Upload news, events, announcements, and member communications through the application.</p><p>Promote member engagement by ensuring the application remains active, informative, and up to date.</p><p>Coordinate with the application provider regarding updates and improvements when required.</p><p><strong>Reciprocal Club Relations</strong></p><p>Manage and expand reciprocal agreements with yacht clubs and private clubs worldwide.</p><p>Communicate with international clubs to establish, renew, and maintain reciprocal partnerships.</p><p>Maintain accurate records of reciprocal agreements and membership benefits.</p><p>Coordinate the communication of reciprocal privileges to LYC members.</p><p><strong>Internal Communications</strong></p><p>Coordinate and communicate internal events, activities, and employee initiatives.</p><p>Prepare internal announcements, newsletters, and promotional materials.</p><p>Support employee engagement by promoting company events and recognition initiatives.</p><p><strong>Event Coordination</strong></p><p>Coordinate marketing and communication activities for company events.</p><p>Coordinate with internal departments, vendors, and external agencies to ensure the successful planning, promotion, and execution of marketing-related events and campaigns</p><p>Assist in the promotion of events before, during, and after their completion.</p><p>Support on-site event coordination when required.</p><p>Manage event communication by SMS, WhatsApp and Social Media Platforms.</p><p><strong>Marketing Coordination</strong></p><p>Coordinate the production of marketing materials including brochures, presentations, digital content, and promotional items.</p><p>Ensure all marketing communications follow corporate branding guidelines.</p><p>Assist in implementing marketing campaigns that support business development initiatives.</p><p>Monitor market trends and competitor activities to identify new opportunities.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><p>Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, or a related field.</p><p>1-4 years of experience in marketing, communications, social media management, or a similar role.</p><p>Experience in hospitality, clubs, tourism, or lifestyle industries is preferred.</p><p><strong>Skills & Competencies</strong></p><p>Excellent written and verbal communication skills in English and Arabic (French is a plus)</p><p>Strong organizational and project coordination skills.</p><p>Excellent interpersonal and relationship management abilities.</p><p>Strong customer service and community engagement skills.</p><p>Ability to manage multiple projects simultaneously and meet deadlines.</p><p>Knowledge of social media platforms and digital marketing best practices.</p><p>Familiarity with website content management systems.</p><p>Proficiency in Microsoft Office and marketing collaboration tools.</p><p>Attention to detail and strong problem-solving skills.</p><p>Creative thinking with a proactive and collaborative approach.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The primary objective of this service is to support the ESCWA Technology Centre (ETC) in the planning, coordination and implementation of the Arab SMEs Summit (ASMES) 2026 and other ETC events and programmes. The assignment will contribute to the effective delivery of logistical, operational and administrative activities, including participant management, travel and accommodation arrangements, venue and exhibitor coordination, registration processes, visa facilitation, accessibility arrangements and on-site event support, ensuring the smooth and successful execution of ETC activities.<br> Work Location<br>ETC Amman<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The ESCWA Technology Centre (ETC) is preparing for the Arab SMEs Summit (ASMES) 2026, a flagship regional event that will bring together entrepreneurs, SMEs, policymakers, development partners, private sector representatives, innovation ecosystem actors and support organizations from across the Arab region. The Summit will serve as a platform for showcasing entrepreneurship, innovation, digital transformation initiatives, SME success stories and strategic partnerships. To support the successful delivery of ASMES 2026 and other ETC events and programmes, ETC seeks an Individual Contractor to provide logistical, operational and administrative support across all stages of event planning and implementation. The Contractor will support participant services, travel and accommodation arrangements, venue coordination, exhibitor management, registration processes, visa facilitation, accessibility arrangements and overall event operations to ensure the smooth and professional execution of ETC activities. The IC will work under the supervision of the Executive Director of The ESCWA Technology Centre (ETC). In particular, the Project Coordinator will be tasked to do the following: Tasks and Responsibilities 1. Coordinate logistical and operational arrangements for ASMES 2026 and other ETC events, workshops and meetings, including venue coordination, catering, audiovisual services, interpretation, signage and event materials. 2. Support participant management and registration processes, including invitations, confirmations, participant communications, registration tracking and distribution of event-related information and materials. 3. Coordinate the preparation and distribution of participant badges, maintaining accurate participant records and supporting the effective management of participant access during events. 4. Coordinate with the relevant teams handling travel, visas, local transportation, accommodation and other participant-related logistical arrangements, ensuring effective communication, coordination and follow-up with participants and service providers as required. 5. Provide administrative and coordination support for visa-related processes, including the collection, tracking and follow-up of required documentation and communications with participants and relevant stakeholders. 6. Support exhibitor, partner and stakeholder coordination activities, including booth allocation, exhibitor communications, setup requirements and operational support during events. 7. Facilitate accessibility and participant support arrangements, including coordination of reasonable accommodations and services to ensure inclusive participation of persons with disabilities and other attendees with specific requirements. 8. Provide on-site event coordination and general administrative support, including participant assistance, speaker and VIP coordination, troubleshooting logistical matters, maintaining event records and supporting post-event reporting and follow-up activities. The Individual Contractor will work under the supervision of the Acting Director of the ESCWA Technology Centre.<br> Qualifications/special skills<br>A Bachelor’s degree in Business Administration, Event Management, Hospitality Management, Marketing, Sales, Communications, Public Administration, Logistics, Project Management, or a related field relevant to event coordination, conference management, stakeholder engagement and administrative support is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of practical experience encompassing project coordination, program administration, program management assistance, and other relevant fields closely associated with the role is required. Event Coordination, Logistics and Administrative Support: Demonstrated experience in supporting the planning and implementation of conferences, exhibitions, workshops and events, including participant coordination, registration management, travel and accommodation arrangements, venue liaison, exhibitor support and logistical operations. Strong organizational, communication and stakeholder coordination skills are required. Organizational Skills: The ability to efficiently manage tasks, time, and resources, ensuring clear project coordination and prioritization is requried. Attention to Details: Meticulously reviewing work to identify and correct errors or inconsistencies is desirable. Flexibility: Adaptability to changing tasks, roles, and responsibilities in dynamic work environments is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
Job Summary
<br>The Marketing & Communications Coordinator is responsible for coordinating the organization's marketing and communication activities to strengthen brand awareness, engage customers and members, and support business objectives. The role serves as the primary liaison between the company and external marketing agencies while managing digital platforms, community engagement, internal communications, and marketing support for events and partnerships.
<br>Key Responsibilities
<br>Social Media Coordination
<br>• Coordinate with external marketing and creative agencies to plan, develop, and execute social media campaigns.
<br>• Prepare and manage the social media content calendar in line with marketing objectives and seasonal events.
<br>• Review and coordinate the creation of marketing content to ensure brand consistency and quality.
<br>• Monitor campaign performance and provide feedback and recommendations to agencies.
<br>Community Management
<br>• Manage all social media communities by responding promptly and professionally to comments, direct messages, and inquiries across all platforms.
<br>• Escalate customer concerns to the relevant departments when necessary and ensure timely follow-up.
<br>• Maintain a positive online presence and strengthen customer relationships through active engagement.
<br>Website Management
<br>• Maintain and regularly update all company and brand websites with accurate information.
<br>• Coordinate with IT for enhancements, updates, and troubleshooting.
<br>• Ensure website content, promotions, events, and announcements remain current and aligned with brand standards.
<br>Le Yacht Club Application Management
<br>• Manage and activate the Le Yacht Club mobile application as a key communication platform.
<br>• Upload news, events, announcements, and member communications through the application.
<br>• Promote member engagement by ensuring the application remains active, informative, and up to date.
<br>• Coordinate with the application provider regarding updates and improvements when required.
<br>Reciprocal Club Relations
<br>• Manage and expand reciprocal agreements with yacht clubs and private clubs worldwide.
<br>• Communicate with international clubs to establish, renew, and maintain reciprocal partnerships.
<br>• Maintain accurate records of reciprocal agreements and membership benefits.
<br>• Coordinate the communication of reciprocal privileges to LYC members.
<br>Internal Communications
<br>• Coordinate and communicate internal events, activities, and employee initiatives.
<br>• Prepare internal announcements, newsletters, and promotional materials.
<br>• Support employee engagement by promoting company events and recognition initiatives.
<br>Event Coordination
<br>• Coordinate marketing and communication activities for company events.
<br>• Coordinate with internal departments, vendors, and external agencies to ensure the successful planning, promotion, and execution of marketing-related events and campaigns
<br>• Assist in the promotion of events before, during, and after their completion.
<br>• Support on-site event coordination when required.
<br>• Manage event communication by SMS, WhatsApp and Social Media Platforms.
<br>Marketing Coordination
<br>• Coordinate the production of marketing materials including brochures, presentations, digital content, and promotional items.
<br>• Ensure all marketing communications follow corporate branding guidelines.
<br>• Assist in implementing marketing campaigns that support business development initiatives.
<br>• Monitor market trends and competitor activities to identify new opportunities.
<br>Qualifications
<br>• Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, or a related field.
<br>• 1-4 years of experience in marketing, communications, social media management, or a similar role.
<br>• Experience in hospitality, clubs, tourism, or lifestyle industries is preferred.
<br>Skills & Competencies
<br>• Excellent written and verbal communication skills in English and Arabic (French is a plus)
<br>• Strong organizational and project coordination skills.
<br>• Excellent interpersonal and relationship management abilities.
<br>• Strong customer service and community engagement skills.
<br>• Ability to manage multiple projects simultaneously and meet deadlines.
<br>• Knowledge of social media platforms and digital marketing best practices.
<br>• Familiarity with website content management systems.
<br>• Proficiency in Microsoft Office and marketing collaboration tools.
<br>• Attention to detail and strong problem-solving skills.
<br>• Creative thinking with a proactive and collaborative approach
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Paired is a global recruiting agency that pairs remote work with top-tier talent.<br> We help individuals from around the world connect with great companies that are looking for their specific skill set.<br> Our mission is to provide great jobs to talented people, no matter where they are located.<br> About Our Clients Our client(s) are fast-growing DTC ecommerce brands and also lifecycle marketing agencies across the U.<br>S., ranging from high-growth subscription businesses to premium ecommerce brands in beauty, apparel, wellness, and digital products.<br> We’re building a network of exceptional Lifecycle & Retention Marketing Strategists who can own retention strategy, customer lifecycle optimization, and email/SMS performance across sophisticated consumer brands.<br> This is not an execution-focused email marketing role.<br> We’re looking for strategic marketers who can diagnose business challenges, develop retention strategies, and influence growth through lifecycle marketing.<br> Successful candidates will be matched with our clients—either DTC brands or agencies—for remote opportunities that best align with their expertise, experience, and strengths.<br> Key responsibilities Own lifecycle marketing strategy across one or multiple DTC brands or client accounts, driving customer retention and long-term revenue growth.<br> Develop and optimize lifecycle marketing programs across email, SMS, and customer journey automations.<br> Analyze customer cohorts, retention trends, lifetime value (LTV), churn, rebill rates, repeat purchase behavior, and campaign performance to identify business opportunities.<br> Build strategic lifecycle roadmaps, including segmentation strategies, automation architecture, testing plans, and customer journey optimization.<br> Develop structured experimentation roadmaps with clear hypotheses, prioritization, and measurable success criteria.<br> Produce monthly performance reports and strategic recommendations that connect marketing performance to business outcomes.<br> Partner with designers, copywriters, CRM specialists, and marketing teams by translating strategic direction into clear execution briefs.<br> Lead strategic discussions with clients and internal stakeholders, presenting recommendations and influencing decision-making with confidence.<br> Evaluate acquisition quality, customer behavior, product dynamics, and revenue performance to recommend retention initiatives that improve customer lifetime value.<br> Collaborate across marketing, creative, and analytics teams to continuously improve lifecycle marketing performance.<br> Stay current on lifecycle marketing best practices, AI tools, and emerging CRM technologies to improve efficiency and strategic execution.<br> Competitive USD compensation based on experience.<br> Fully remote opportunity with U.<br>S.-based companies.<br> Work with innovative consumer brands across multiple industries.<br> Collaborative international teams with strategic ownership and autonomy.<br> AI-powered tools and modern marketing technology provided.<br> Opportunity to influence customer retention strategy and business growth at a senior level.<br> 5+ years of experience in Lifecycle Marketing, CRM Marketing, Retention Marketing, or Email & SMS Marketing.<br> Proven experience managing lifecycle marketing for DTC ecommerce brands is required.<br> Strong expertise with Klaviyo or equivalent enterprise email marketing platforms.<br> Hands-on experience building lifecycle strategies, customer journeys, segmentation frameworks, and marketing automations.<br> Strong analytical skills with experience interpreting customer cohorts, retention metrics, lifetime value (LTV), customer behavior, and campaign performance.<br> Demonstrated success improving customer retention, repeat purchase rate, subscription performance, or customer lifetime value.<br> Experience designing and evaluating A/B tests with clear business objectives.<br> Excellent strategic thinking and problem-solving skills with the ability to diagnose business challenges before recommending solutions.<br> Strong written and verbal English communication skills.<br> Comfortable collaborating with cross-functional teams in a fully remote environment.<br> Highly organized, proactive, and capable of managing multiple priorities simultaneously.<br> Willingness to work during U.<br>S. business hours.<br> AI-native mindset with experience using AI tools to improve productivity and strategic workflows.<br></span> </div>
<p><h4>Description</h4>
<p>We are growing! We are currently looking to hire a graphic designer - AI & creative to work with us remotely.</p>
<h4>Who we are:</h4>
<p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p>
<p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p>
<p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p>
<h4>What you will be doing:</h4>
<p>We’re seeking a graphic designer - AI & creative to join our marketing team. This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports. The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.</p>
<h4>Key responsibilities:</h4>
<p><strong>1- Design for social media:</strong><br>
Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br>
Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.</p>
<p><strong>2- Thought leadership and report design:</strong><br>
Develop creative concepts and layouts for professional reports using Adobe InDesign.<br>
Create infographics, charts, and visual elements to enhance complex written content.<br>
Innovate on long-form designs, ensuring readability and aesthetic appeal.</p>
<p><strong>3- PowerPoint presentations:</strong><br>
Design visually engaging slides for internal and external audiences.<br>
Transform data-heavy content into digestible, visually appealing presentations.<br>
Support the commercial, data science, and research teams in upscaling reports and proposals.</p>
<p><strong>4- AI-assisted design:</strong><br>
Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br>
Integrate AI-generated imagery seamlessly into CXG’s content strategy.</p>
<p><strong>5- Internal communications support:</strong><br>
Quickly produce visually appealing content for internal updates and team communications.<br>
Ensure materials are easily repurposable by internal stakeholders.</p>
<p><strong>6- Illustration and vector design:</strong><br>
Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br>
Design infographics and icons that elevate digital and print assets.</p>
<h4>Requirements</h4>
<h4>What you will bring along:</h4>
<p><strong>Core skills:</strong><br>
Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).<br>
Proficient in AI image generation and design tools (MidJourney and similar AI tools).<br>
Skilled in art direction and conceptual development.<br>
Expertise in typography, layout design, and visual storytelling.<br>
Strong knowledge of PowerPoint design principles.<br>
Precision and consistency in creating high-quality, brand-aligned visuals.<br>
Ability to innovate and think outside the box for creative problem-solving.</p>
<p><strong>Experience:</strong><br>
5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.<br>
Proven experience with long-form design, including InDesign reports and whitepapers.<br>
Experience using MidJourney and other AI image generation models for design purposes.<br>
Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.</p>
<p><strong>Behavioral attributes:</strong><br>
Collaborative mindset with strong communication skills.<br>
Strong work ethic and integrity for all work produced.<br>
Proactive and adaptable in a fast-paced, deadline-driven environment.<br>
A keen eye for emerging design trends and a passion for continuous learning.</p>
<h4>Why join CXG?</h4>
<p>Work on diverse, high-impact projects for globally recognized luxury brands.<br>
Collaborate with a dynamic, multicultural team that values innovation and creativity.<br>
Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.</p>
<p>If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!</p></p><p></p>
<p><h4>Description</h4>
<p>We are growing! We are currently looking to hire a graphic designer - AI & creative to work with us remotely.</p>
<h4>Who we are:</h4>
<p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p>
<p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p>
<p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p>
<h4>What you will be doing:</h4>
<p>We’re seeking a graphic designer - AI & creative to join our marketing team. This role is critical to supporting CXG’s B2B and thought leadership initiatives while creating visually stunning content for social media, presentations, and high-level consultancy reports. The ideal candidate will be innovative, detail-oriented, and experienced in creating impactful designs for global consultancy firms.</p>
<h4>Key responsibilities:</h4>
<p><strong>1- Design for social media:</strong><br>
Create compelling posts, carousels, and graphics that align with CXG’s brand identity.<br>
Enhance visuals with advanced photo editing, color grading, and manipulation using Adobe Photoshop.</p>
<p><strong>2- Thought leadership and report design:</strong><br>
Develop creative concepts and layouts for professional reports using Adobe InDesign.<br>
Create infographics, charts, and visual elements to enhance complex written content.<br>
Innovate on long-form designs, ensuring readability and aesthetic appeal.</p>
<p><strong>3- PowerPoint presentations:</strong><br>
Design visually engaging slides for internal and external audiences.<br>
Transform data-heavy content into digestible, visually appealing presentations.<br>
Support the commercial, data science, and research teams in upscaling reports and proposals.</p>
<p><strong>4- AI-assisted design:</strong><br>
Full competency and experience in AI generation models like MidJourney to create unique and brand-consistent visuals.<br>
Integrate AI-generated imagery seamlessly into CXG’s content strategy.</p>
<p><strong>5- Internal communications support:</strong><br>
Quickly produce visually appealing content for internal updates and team communications.<br>
Ensure materials are easily repurposable by internal stakeholders.</p>
<p><strong>6- Illustration and vector design:</strong><br>
Create vector-based designs and web-ready SVGs using Adobe Illustrator.<br>
Design infographics and icons that elevate digital and print assets.</p>
<h4>Requirements</h4>
<h4>What you will bring along:</h4>
<p><strong>Core skills:</strong><br>
Mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign).<br>
Proficient in AI image generation and design tools (MidJourney and similar AI tools).<br>
Skilled in art direction and conceptual development.<br>
Expertise in typography, layout design, and visual storytelling.<br>
Strong knowledge of PowerPoint design principles.<br>
Precision and consistency in creating high-quality, brand-aligned visuals.<br>
Ability to innovate and think outside the box for creative problem-solving.</p>
<p><strong>Experience:</strong><br>
5+ years of professional experience in graphic design, preferably within consultancy or B2B environments.<br>
Proven experience with long-form design, including InDesign reports and whitepapers.<br>
Experience using MidJourney and other AI image generation models for design purposes.<br>
Familiarity with tools like Figma, Canva, Sketch, or XD is a plus.</p>
<p><strong>Behavioral attributes:</strong><br>
Collaborative mindset with strong communication skills.<br>
Strong work ethic and integrity for all work produced.<br>
Proactive and adaptable in a fast-paced, deadline-driven environment.<br>
A keen eye for emerging design trends and a passion for continuous learning.</p>
<h4>Why join CXG?</h4>
<p>Work on diverse, high-impact projects for globally recognized luxury brands.<br>
Collaborate with a dynamic, multicultural team that values innovation and creativity.<br>
Play a pivotal role in shaping CXG’s visual identity and thought leadership presence.</p>
<p>If you’re a creative visionary ready to elevate CXG’s brand through world-class design, we’d love to hear from you!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Motion Graphics & Video Production Specialist is responsible for producing high-quality video edits, 2D/3D animations, motion graphics and final video assets for Telecel MarCom. The role transforms approved briefs, scripts, copy, design frames and brand assets into polished outputs for corporate communications, internal reporting, social media, campaign activations and entity-level content support.</p><p>This role supports Telecel s need for a stronger, faster and more consistent visual communication engine across Group and Global workstreams. It contributes to brand consistency, executive-ready internal communication, social media visibility, campaign quality, and the premium expression of Telecel s positioning as an African-rooted, international telecom and digital connectivity group built around Connecting Energies.</p><p>Produce and finalize video edits, animated posts, motion graphics, social videos, campaign assets, greetings, internal communication videos and recurring content formats in line with MarCom priorities.</p><p>Create 2D/3D animation, animated typography, branded transitions, intro/outro treatments, caption/subtitle treatments, logo animation where required, and clean visual sequencing across video assets.</p><p>Edit and structure content into clear, polished and platform-ready video outputs for LinkedIn, Instagram, Facebook, internal channels and other approved communication platforms.</p><p>Work from approved scripts, copy, storyboards, design frames, open-layer artwork, photos, footage, logos, flags, icons and other materials provided by MarCom or design support.</p><p>Ensure all outputs follow Telecel brand standards, including logo discipline, red recognition, clean hierarchy, strong typography, premium spacing and a modern telecom/technology visual feel.</p><p>Support recurring MarCom workstreams, including corporate videos, market/news updates, internal reports, startocode content, Telitravel content, social activations, greetings and ad hoc business needs.</p><p>Manage production workflow from first draft to final export, including versioning, consolidated feedback implementation, rendering, file organization and final master/source file handover where requested.</p><p>Coordinate closely with the Head of MarCom and relevant MarCom/design focal points to meet deadlines, maintain consistency and avoid fragmented feedback or duplicated production work.</p><p>All outputs must respect Telecel s corporate identity and maintain a premium, modern, telecom/technology-led look and feel.</p><p>Telecel red should be used as a strong recognition color, supported by white, grey and black.</p><p>Logo placement, protected area, safe zones, typography and hierarchy must remain consistent across formats.</p><p>Final outputs should avoid generic templates, cluttered layouts, weak transitions or low-standard corporate visuals.</p><p>Assets must be sharp, polished, correctly formatted and ready for publication or internal distribution.</p><p>All Telecel information, briefs, visuals, internal reports, scripts, data and unpublished content are confidential.</p><p>Final approved assets and agreed master/source files produced under the role should be delivered to Telecel as requested for continuity.</p><p>No Telecel work may be published, shared, presented in portfolios or disclosed exte</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree, diploma or equivalent professional experience in motion graphics, animation, multimedia design, video production, visual communication, film production or a related field.</p><p>Minimum 4 to 5 years of relevant experience in video editing, motion graphics, 2D/3D animation and social media video production.</p><p>Strong portfolio demonstrating video editing, motion graphics, animated typography, branded transitions, pacing, layout sensitivity and polished final delivery.</p><p>Experience producing content for corporate communications, social media, campaigns, internal communication, telecom, technology, agency, media or fast-paced brand environments.</p><p>Proven ability to work with brand guidelines and translate approved creative direction into consistent, publication-ready video assets.</p><p>Experience working remotely with cross-functional stakeholders, tight timelines, consolidated feedback and multiple recurring deliverables.</p><p>High attention to detail and strong sense of visual quality control.</p><p>Fast, practical and deadline-driven production mindset.</p><p>Ability to work with minimal supervision once the brief and assets are clear.</p><p>Strong collaboration with MarCom, design and content stakeholders.</p><p>Ability to receive feedback professionally and implement revisions efficiently.</p><p>Confidentiality, reliability and discretion when handling internal or unpublished Telecel material.</p><p>Organized file management and disciplined version control.</p><p></p></section>
<div ><p ><span ></span></p></div><strong ><u>JOB PURPOSE</u></strong><br><br><span >The courier is responsible for sorting, delivering and picking up all inbound and outbound shipments within the service area designated by the company as per prescribed quality levels of service to our customers.</span><br><blockquote ><blockquote ><div ><div ><div ><p ><span ><br></span></p></div></div></div></blockquote></blockquote><div ><div ><div ><p class="MsoBodyText" ><strong ><u>PRINCIPAL ACCOUNTABILITIES</u></strong></p><p class="MsoBodyText" ><span ></span></p><div ><p ><span></span></p><p ><span><span>1.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure that all deliveries for each cycle are completed in a timely and professional manner as per DHL standards,</span></p><p ><span></span></p><p ><span><span>2.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure that all shipment scanning and system requirements are completed as per standards, download of data is completed promptly to ensure 100% accurate and timely data to the network.</span></p><p ><span></span></p><p ><span><span>3.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure that all-necessary paperwork for shipments associated with pick ups and deliveries is fully completed to DHL standards before the freight is sent to re-weigh to ensure perfect shipments.</span></p><p ><span></span></p><p class="MsoBodyTextIndent" ><span ><span>4.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Maintain a proactive approach towards security of freight, facility and personnel and suggest smarter work practices that will ensure that through teamwork the staff<span> <span> </span></span>meet all KPI standards and our customers are continually provided enhanced services.</span></p><p ><span></span></p><p ><span><span>5.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure a high level of rapport and communication is maintained with both internal and external customers while promoting DHL’s professional image.</span></p><p ><span></span></p><p ><span><span>6.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Promote and sell value added services like TDD, Import Express, Insurance and participate actively in the Sales lead incentive programme thus helping towards company revenue.</span></p><p ><span></span></p><p ><span><span>7.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Communicate with despatch professionally and as per time deadlines indicated to ensure that all pick ups and requests are actioned as per commitment to our customers.</span></p><p ><span></span></p><p ><span><span>8.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Ensure that the vehicle is clean and tidy at all times thereby portraying the image of a market leader and drive carefully and safely adhering to the traffic regulations of the country and ensuring safety of both self and others on the road.<span> </span></span></p><p ><span></span></p><p ><span><span>9.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Comply with the ground operation ISO procedures as outlined in the manual and safe working practices both within and outside the workplace.</span></p><p ><span></span></p><p ><span><span>10.<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Adhere to work timings, policies and procedures of the company, housekeeping guidelines and ensure that self is well groomed as per DHL dress code at all times.</span></p><p ><strong ><u><br></u></strong></p><p ><strong ><u>NATURE AND SCOPE</u></strong><span></span></p><div ><p ><span></span></p><p ><strong><span><span>a)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Context</span></strong></p><p ><span></span></p><p ><span>The courier represents DHL to our customers on a day-to-day basis, hence the service extended and relationship developed with our customers strengthens the business relationship.</span></p><p ><span></span></p><p ><strong><span><span>b)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Reporting Relationships</span></strong></p><p ><span></span></p><p ><span>Reports to the team leader.</span></p><p ><span></span></p><p ><strong><span><span>c)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Contacts</span></strong></p><p ><span></span></p><h5 ><span>Internal</span></h5><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Service</span><span><span> </span>Center</span><span><span> </span>Managers</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>CS Supervisors and team leaders</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>CS staff</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Despatch</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Sales</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Land operations</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>THP agents</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Senior couriers</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Services trainer</span></p><p ><span></span></p><h5 ><span>External</span></h5><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Customers</span></p><p ><span></span></p><p ><strong><span><span>d)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Problem Solving</span></strong></p><p ><span></span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Manage the day to day issues and queries of customers in one’s own route.</span></p><p ><span></span></p><p ><strong><span><span>e)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Decision Making</span></strong></p><p ><span></span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Can take decisions on individual run in terms of scheduling work load to ensure deadlines and standards are met.</span></p><p ><span></span></p><p ><strong><span><span>f)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Planning and Organisation</span></strong></p><p ><span></span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Organise their route to ensure that all deliveries, pickups, data download and paperwork are 100% completed as per standards.</span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Plan a course of action to ensure that individual targets on sales leads are met.</span></p><p ><span></span></p><p ><strong><span><span>g)<span Times New Roman";"> <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Job Challenge</span></strong></p><p ><span></span></p><p ><span ><span>§<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span>Strive to meet pick up and delivery deadlines even on busy days without comprising on service to customers and completion of internal procedures, such as scanning, loading of data, courier de-brief, etc.</span></p><p ><strong ><u><br></u></strong></p><p ><strong ><u>KNOWLEDGE, SKILLS AND EXPERIENCE</u></strong></p><p ><span></span></p><div ><p ><span></span></p></div></div></div></div><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Prior experience in a service industry preferable</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Excellent verbal and written English communication skills</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Good planning & organising skills</span><br><span >·<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> </span></span><span >Demonstrates high level of commitment, energy and resilience.</span><font face="Symbol"><span ><br></span></font><span >·<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> </span></span><span >Passion for delighting customers.</span><br><span >·<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> </span></span><span >Committed to delivering quality results and exceeding expectations.</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Good attention for detail</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Good at building relationships and interpersonal skills</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Team player</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Self motivated and able to work pressure and time deadlines</span><br><span >§<span Times New Roman"; font-size: 7pt; font-stretch: normal;"> <span> </span></span></span><span dir="LTR" ></span><span >Adheres to company policies and procedures</span><div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div ><div ><div ><span >§</span><span >Have a valid and clean UAE driving licence</span></div></div></div></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class="Apple-interchange-newline"> </div></div></div><p ><span></span></p></div><br><br>
Job Description: Site Technical Coordinator
<br>
<br>Position Overview
<br>
<br>The Site Technical Coordinator is responsible for ensuring that the renovation works are executed in full alignment with the approved architectural, interior design, structural, MEP, and specialist design documentation. Based on site in Beirut, this role acts as the principal technical link between the design consultants, architect, contractors, subcontractors, suppliers, and the on-site project team.
<br>
<br>The position requires a highly organized, detail-oriented construction professional who can read, interpret, and coordinate drawings and specifications, identify inconsistencies before they affect the works, and support the timely resolution of technical matters. The successful candidate will safeguard the design intent while ensuring that the project is practical to build, coordinated across disciplines, compliant with applicable requirements, and delivered to the expected quality standard.
<br>
<br>Item
<br>Details
<br>Job Title
<br>Site Technical Coordinator
<br>Location
<br>Beirut, Lebanon
<br>Project Type
<br>High-end building renovation / refurbishment
<br>Department
<br>Project Delivery / Site Team
<br>Reporting To
<br>Project Manager or Senior Site Manager
<br>Working Relationships
<br>Architect, design consultants, contractors, subcontractors, suppliers, site engineers, QA/QC personnel, and client representatives
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<br>
<br>
<br>
<br>Key Responsibilities
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<br>Design Review and Technical Coordination
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<br>The Site Technical Coordinator shall review and interpret all issued-for-construction drawings, specifications, schedules, material submittals, shop drawings, and method statements. The role shall compare architectural, interior design, structural, MEP, façade, fire and life-safety, and specialist packages to identify clashes, omissions, constructability risks, and inconsistencies.
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<br>The coordinator shall maintain a clear record of design comments, drawing revisions, technical queries, and coordination actions. Before work proceeds, the coordinator shall ensure that the relevant drawings and technical information are current, coordinated, approved, and understood by the parties executing the works.
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<br>Liaison Between Design and Site Teams
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<br>The role shall serve as the daily technical interface between the architect and design consultants on one side, and the project delivery team on the other. This includes communicating site conditions, installation constraints, sequencing requirements, dimensional conflicts, and construction feedback to the design team in a clear and timely manner.
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<br>The Site Technical Coordinator shall translate approved design intent into practical on-site guidance without making unauthorized design changes. When clarification is required, the coordinator shall prepare and track Requests for Information (RFIs), technical submissions, samples, and proposals, and shall follow up until an approved resolution is issued and communicated to the responsible teams.
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<br>Shop Drawings, Submittals, and Materials
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<br>The coordinator shall review contractor and subcontractor shop drawings, coordination drawings, material submittals, samples, mock-ups, and technical data against the approved design documents. The role shall verify dimensions, interfaces, finishes, levels, tolerances, access requirements, maintenance considerations, and coordination with MEP services before submitting items for consultant review.
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<br>The coordinator shall track the status of all technical submissions and highlight delayed approvals, missing information, or procurement risks that may affect site progress. Particular attention shall be given to renovation-related constraints, including existing-condition verification, concealed services, protection of retained elements, and interface works.
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<br>Site Inspections and Quality Support
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<br>The Site Technical Coordinator shall conduct regular site inspections to verify that the works are being carried out in accordance with approved drawings, specifications, mock-ups, samples, and agreed construction details. The role shall promptly report deviations, workmanship concerns, and coordination issues to the Project Manager and relevant contractors.
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<br>Working closely with QA/QC personnel and site engineers, the coordinator shall support inspection requests, snagging and de-snagging, technical close-out, and the compilation of as-built information. The coordinator shall help preserve the required standard of architectural and interior finishes throughout all stages of construction.
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<br>Meetings, Documentation, and Reporting
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<br>The role shall attend and contribute to technical coordination meetings, design review meetings, site walks, and progress meetings. The coordinator shall prepare concise agendas, action trackers, technical logs, and meeting records where assigned, ensuring that responsibilities and target dates are clearly recorded.
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<br>The coordinator shall maintain an orderly project record of drawings, specifications, approvals, RFIs, site instructions, shop d
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Description</p><br><u><span>Position: </span></u>As Customer Service / Supply Chain - Sr. Specialist, you’ll be a key player in our Middle East Turkey & Africa Customer Service team helping us achieve our strategic goals and fostering an environment where operational excellence & collaboration thrive.You will partner with our Customers, Business teams, Supply Chain and Finance, and play a pivotal role in providing financial estimates, achieving financial targets, optimizing customer service processes, managing customer orders and customers claims within our organization.<u><span><b>RESPONSIBILITIES :</b></span></u><span><b>LOGISTICS RESPONSIBILITIES</b></span><b>Customer Orders Management </b><ul><li>Maintain healthy inventory levels in the markets</li><li>Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast</li><li>Resolve Customer Order issues</li><li>Review and follow up on Order book status</li><li>Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation</li><li>Follow up on Supply and escalate issues when necessary</li><li>Inform Customer and internal stakeholders on status of open orders</li><li>Maintain Customer Master Data</li><li>Maintain Pricing Master Data</li><li>Support reducing discards</li></ul>New Launches / Variations<ul><li>Ensure new products are launched successfully, meeting the target launch date</li><li>Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply</li></ul>Tenders<ul><li>Support tenders' submission</li><li>Ensure timely supply of tenders</li></ul><span>FINANCE RESPONSIBILITIES </span>Manage Accruals / Credit Notes<ul><li>Ensure credit notes are issued on time</li><li>Ensure expiry & near expiry accruals are placed</li><li>Share Financial Estimates and highlight risks or opportunities Support financial submissions</li></ul><span><b><u>Required Education, Experience and Skills </u> : </b></span><ul><li>Bachelor's or Master’s degree in Supply Chain, Finance, Business Administration, or a related field.</li><li>At least 2 years of relevant work experience in Supply Chain, purchasing or Finance relevant experience.</li><li>Preferred experience in Pharma or FMCG.</li><li>Cross functional collaboration is required.</li><li>Excel is a must. SAP is a plus.</li><li>Proven experience in business partnering and building effective relationships.</li><li>Strong analytical skills, with an ability to manage complex data and drive process improvements.</li><li>Good communication skills. Fluency in written and spoken English is mandatory.</li><li>Ability to work collaboratively in a fast-paced environment.</li></ul><p><b>Secondary Job Description</b></p><br><p><b>Who We Are: </b></p><br><p><span>Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.</span></p><br><p><span>As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. </span></p><br><p><b><span>Search Firm Representatives Please Read Carefully </span></b><br>Organon LLC<span>, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. </span></p><br><p><b>Annualized Salary Range</b></p><br><p><b>Annualized Salary Range (Global)</b></p><br><p><b>Annualized Salary Range (Canada)</b></p><br><p><b>Please Note: Pay ranges are specific to local market and therefore vary from country to country.</b></p><br><p><b>Employee Status: </b></p><br>Regular<p><b>Relocation:</b></p><br>Domestic<p><b>VISA Sponsorship:</b></p><br><p><b><span>Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites</span></b></p><br><p><b>Flexible Work Arrangements:</b></p><br><p><b>Shift:</b></p><br><p><b>Valid Driving License:</b></p><br><p><b>Hazardous Material(s):</b></p><br><p><b>Number of Openings: </b></p><br>1 </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br>
</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>At AKQA, we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the imagination, delivering impressive returns for our clients.</p><br><p>Creatives at AKQA apply artistry and craftsmanship to strategic insight to craft beautiful brands, products, campaigns and experiences that stop people in their tracks. Skilled storytellers, they work in a multidisciplinary environment to unlock new value for our clients.</p><br><p>As an Art Director in Beirut, you’ll play an essential role in the strategy, conception and design of beautiful ideas, experiences, products and more. You’ll use your exceptional creative thought and craft skills to produce transformative work for regional and global clients, working with a team of multidisciplinary creatives within the studio and across the network.&nbsp;</p><br><p>At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields.&nbsp;</p><br><p>&nbsp;</p><br><p><strong>ROLE REQUIREMENTS</strong></p><br><p><strong>Lead with creative hunger.</strong> Drive concepts, visuals, and design systems with the energy of a maker and the ambition of a leader, pushing every idea to be braver, sharper, and more culturally relevant.<br></p><br><p><strong>Be a storyteller with taste.</strong> Shape narratives through visuals, composition, rhythm, and emotion, not just decoration. Every frame, layout, and edit must convey intention, story, and meaning.<br></p><br><p><strong>Craft with obsession.</strong> Whether it's a platform identity, a film, a digital experience, a product UI, or a prototype, treat details like a signature. Your work should feel unmistakably world-class.<br></p><br><p><strong>Think beyond the screen.</strong> Build ideas that live as acts, installations, products, content ecosystems, and tech-enabled experiences, not just campaigns. Bring innovation and experimentation into the room naturally.<br></p><br><p><strong>Make ideas PR-able by design.</strong> Create visuals and concepts that earn cultural attention, not just meet a brief. Understand what travels regionally and globally, and design for impact.</p><br><p><strong>Own the process end-to-end.</strong> From early sketches to motion tests to production supervision, push the idea through every phase. Know when to be hands-on and when to lead from altitude.</p><br><p><strong>Collaborate like a modern creative.</strong> Work fluidly with writers, strategists, technologists, designers, makers, AI systems, and the broader AKQA network. Seek friction that makes the work stronger.<br></p><br><p><strong>Elevate the room.</strong> Bring energy, references, inspiration, and ideas that push the team forward. Mentor juniors, shape thinking, and help raise the studio's creative temperature.<br></p><br><p><strong>Challenge the brief, respectfully.</strong> Ask the questions others don't. Find the tension, expose the opportunity, and push for the version of the work that truly moves people.<br></p><br><p><strong>Present with creative conviction.</strong> Show work with clarity, story, and craft, helping clients feel the ambition, vision, and emotional intent behind each idea.<br></p><br><p><strong>Guard the quality.</strong> Be accountable for every output. Ensure every visual, layout, prototype, and film frame meets AKQA's global standards and reflects the studio's ambition.</p><br><p>&nbsp;</p><br><p><strong>QUALITIES AND CHARACTERISTICS</strong></p><br><ul><li>You have a compelling portfolio of work that demonstrates high-quality art direction and concepting across a variety of projects.</li><li>Proven creative success working in collaborative, multi-functional teams.</li><li>Strong information presentation skills, visual and written.</li><li>You have a breadth of cultural reference points.</li><li>You have a drive to break boundaries and craft the best ideas of their kind in the world.</li><li>You are passionate, driven and obsessed about your craft and stay on top of best practice in your field.</li><li>Experience in leading a team and working directly with clients is advantageous.</li><li>A degree in Design, Interaction Design, Visual Studies or other design-related field preferred.</li><li>Extensive experience using the most common software.</li><li>Experience of nurturing client relationships.</li><li>Appreciated supplementary skills include a passion for photography, 3D modelling and/or digital installations</li></ul><p><span>We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p><br><p><span>AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p><br><p><strong><span>About WPP</span></strong></p><br><p>WPP is the trusted growth partner for the world’s leading brands. We unite&nbsp;cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel&nbsp;in a single company –&nbsp;powered by exceptional talent and our agentic marketing platform, WPP Open,&nbsp;to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit&nbsp;WPP.com.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Project activities are effectively implemented, resulting in youth and persons with disabilities being better prepared for employment and actively connected to inclusive opportunities, thereby contributing to greater economic participation, autonomy, and independence.<br> Work Location<br>UN ESCWA/ Remotely<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background Youth inequality in Jordan has been rising since 2015 and now exceeds global and regional averages. Young people, particularly those with disabilities, face high levels of underemployment and exclusion from social and economic life. Despite legal frameworks that guarantee equality, persons with disabilities remain marginalized, with employment rates at only 21 per cent compared to 39 per cent for persons without disabilities. This exclusion is not only a social challenge but also an economic burden, costing the national economy an estimated $328 million annually. The barriers are both cultural—persistent misconceptions about productivity and cost—and structural, including inaccessible transport, unsuitable urban environments, and limited workplace accommodations. ESCWA has long been engaged in advancing disability inclusion and youth empowerment across the Arab region. Through its convening power, technical expertise, and regional mandate, ESCWA has supported national strategies, strengthened policy frameworks, and enhanced labour market statistics to promote inclusive development. In Jordan, ESCWA has produced policy briefs analyzing the challenges and opportunities for persons with disabilities. In 2025 the Government of Jordan formally requested ESCWA’s assistance in developing a national strategy for the economic empowerment of persons with disabilities, alongside technical support for programs aimed at connecting social assistance beneficiaries—including youth and persons with disabilities—to the labour market. In response, ESCWA is implementing the project “From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan.” The project combines high-level policy reform with practical, demand-driven interventions. It focuses on three main areas: launching a national strategy for the economic empowerment of persons with disabilities; enacting reforms to bridge the national skills mismatch; and upgrading the skills of youth and persons with disabilities while connecting them to inclusive employment opportunities. Central to this effort is the enhancement of the Josour Initiative, which strengthens skills, employability, and job-matching opportunities for persons with disabilities and youth. By integrating these tools with Jordan’s national systems, the project aims to reduce inequalities, promote decent work, and empower marginalized groups to transition from dependence to dignity. Objective ESCWA seeks to hire an individual contractor to support the project “From Dependence to Dignity: Economic Empowerment for Persons with Disabilities and Youth in Jordan,” contributing to skills development, labour market access, and inclusive employment opportunities through the Josour platform, awareness campaigns, training, and private sector partnerships. Duties and Responsibilities: The individual contractor is requested to: General Project Support • Provide administrative and logistical support for project implementation, including meetings, workshops, and policy dialogues. • Draft and respond to routine correspondence and communications. • Compile, organize, and edit information for reports, work plans, presentations, and other project documents. • Proofread and edit texts for accuracy, clarity, and adherence to standards. • Prepare presentation and communication materials using appropriate technology and software. Josour Platform and Skills Development • Support the maintenance and enhancement of the Josour platform by ensuring regular updates on announcements, opportunities, and skills analysis, while providing ongoing user support. • Support awareness raising campaigns to increase enrollment of users, including persons with disabilities. • Support the mapping and engagement of potential partners across Arab countries. • Support in the collection and analysis of data on training participation, platform usage, and employment outcomes. • Assist in the preparation of agendas, info notes, presentations, and background material for meetings and activities. • Coordinate with partners and stakeholders on matters related to the Josour’s national chapters. • Contribute to evaluations to ensure activities remain inclusive, demand-driven, and responsive to beneficiary needs • Perform other related tasks as required.<br> Qualifications/special skills<br>Bachelor’s degree or equivalent in one of the following fields is required: Social Sciences, International Relations, Public Administration, Project Management, Social Policy, Social Development, or another relevant field. Eight years of progressively responsive experience in general office support or related area is required. Experience working in similar development projects is desirable. Background/familiarity with e-platforms management is desirable. Previous UN Experience is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives.
<br>The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories.
<br>The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market.
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<br>Key Accountabilities
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<br>1. Sales Strategy & Business Growth
<br>• Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives.
<br>• Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category.
<br>• Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion.
<br>• Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks.
<br>• Develop action plans to close performance gaps and accelerate growth.
<br>• Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline.
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<br>2. Sales Team Leadership
<br>• Lead, coach and develop the sales team to deliver consistent commercial performance.
<br>• Establish clear individual and team KPIs, targets and performance expectations.
<br>• Conduct regular performance reviews and provide constructive coaching and feedback.
<br>• Monitor field activity, customer visits, sales productivity and territory coverage.
<br>• Identify capability gaps and implement appropriate training and development initiatives.
<br>• Build a high-performance culture based on accountability, ownership, customer focus and results.
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<br>3. Distribution & Route-to-Market Excellence
<br>• Ensure effective market coverage across Lebanon and maximize product availability at point of sale.
<br>• Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels.
<br>• Optimize territory allocation, customer segmentation and sales routes.
<br>• Identify white spaces and underpenetrated territories or customer segments.
<br>• Ensure sales representatives execute agreed distribution, merchandising and visibility standards.
<br>• Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment.
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<br>4. Key Account & Customer Management
<br>• Develop and maintain strong relationships with strategic customers and key accounts.
<br>• Lead commercial negotiations within approved company guidelines.
<br>• Develop account plans for high-value customers and strategic accounts.
<br>• Identify opportunities for increased listings, range expansion, promotions and cross-selling.
<br>• Monitor customer satisfaction, service levels and commercial performance.
<br>• Resolve escalated customer issues promptly and professionally.
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<br>5. Portfolio & Brand Development
<br>• Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories.
<br>• Ensure sales teams have strong product knowledge and can effectively communicate product value propositions.
<br>• Identify opportunities to introduce new products and strengthen existing brands in the market.
<br>• Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives.
<br>• Monitor product performance by SKU, customer and channel and recommend corrective actions where required.
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<br>6. Sales Planning, Forecasting & Reporting
<br>• Prepare accurate sales forecasts and rolling business projections.
<br>• Monitor actual performance against budget and sales targets.
<br>• Analyze sales performance by customer, territory, salesperson, SKU and channel.
<br>• Provide management with regular sales reports, insights and recommendations.
<br>• Establish a disciplined sales reporting framework based on accurate and timely data.
<br>• Use sales analytics to identify trends, opportunities and performance gaps.
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<br>7. Commercial Excellence
<br>• Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies.
<br>• Support margin improvement initiatives and minimize unnecessary commercial leakage.
<br>• Monitor customer credit exposure and coordinate with Finance regarding overdue accounts.
<br>• Ensure sales policies, approval procedures and reporting standards are consistently followed.
<br>• Recommend improvements to sales processes, systems and controls.
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<br>8. Cross-Functional Collaboration
<br>• Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution.
<br>• Coordinate sales forecasts with inventory and supply planning.
<br>• Communicate market intelligence and customer requirements internally