Operation Manager Jobs in Lebanon

<p>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry.</p><p>Develop and implement comprehensive marketing strategies to achieve business objectives.</p><p>Conduct market research to identify trends, customer needs, and competitor strategies.</p><p>Create and manage annual marketing budgets and allocate resources effectively.</p><p>Oversee brand positioning, ensuring consistency across all marketing channels.</p><p>Manage and evolve the company s visual identity, including packaging design, advertising, and digital presence.</p><p>Develop strategies to increase brand equity and consumer loyalty.</p><p>Plan &amp; execute product launches including creating marketing collateral, coordinating campaigns &amp; engaging sales team</p><p>Work with R&amp;D and production teams to align product development with market demands.</p><p>Analyze product performance and develop strategies to improve market share.</p><p>Manage the company s online presence, including website, social media platforms, and e-commerce initiatives.</p><p>Plan and execute digital campaigns using AI &amp; latest marketing trends to drive traffic and conversions.</p><p>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics.</p><p>Partner with the sales team to develop promotional materials, sales tools, and presentations.</p><p>Provide insights on consumer behavior and industry trends to support sales strategies.</p><p>Track and evaluate marketing campaign performance through KPIs and ROI analysis.</p><p>Generate regular reports to present key findings and recommendations to stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration with emphasis in marketing - MBA degree is a plus</li><li>Marketing/Social media certifications</li><li>10+ years of experience in a similar role - F&amp;B industry is mandatory</li><li>Proven track record of developing successful marketing campaigns and achieving measurable results</li><li>Strong leadership and team management skills.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to analyze sales data and market trends.</li><li>Problem-solving and decision-making abilities.</li></ul>

<p>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry.</p><p>Develop and implement comprehensive marketing strategies to achieve business objectives.</p><p>Conduct market research to identify trends, customer needs, and competitor strategies.</p><p>Create and manage annual marketing budgets and allocate resources effectively.</p><p>Oversee brand positioning, ensuring consistency across all marketing channels.</p><p>Manage and evolve the company s visual identity, including packaging design, advertising, and digital presence.</p><p>Develop strategies to increase brand equity and consumer loyalty.</p><p>Plan &amp; execute product launches including creating marketing collateral, coordinating campaigns &amp; engaging sales team</p><p>Work with R&amp;D and production teams to align product development with market demands.</p><p>Analyze product performance and develop strategies to improve market share.</p><p>Manage the company s online presence, including website, social media platforms, and e-commerce initiatives.</p><p>Plan and execute digital campaigns using AI &amp; latest marketing trends to drive traffic and conversions.</p><p>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics.</p><p>Partner with the sales team to develop promotional materials, sales tools, and presentations.</p><p>Provide insights on consumer behavior and industry trends to support sales strategies.</p><p>Track and evaluate marketing campaign performance through KPIs and ROI analysis.</p><p>Generate regular reports to present key findings and recommendations to stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration with emphasis in marketing - MBA degree is a plus</p><p>Marketing/Social media certifications</p><p>10+ years of experience in a similar role - F&amp;B industry is mandatory</p><p>Proven track record of developing successful marketing campaigns and achieving measurable results</p><p>Strong leadership and team management skills.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Ability to analyze sales data and market trends.</p><p>Problem-solving and decision-making abilities.</p>

<p><h4>Job Description</h4> <p>Our client in Lebanon, IN is looking for a safety specialist to join their team for a data center project.</p> <h4>Job Duties:</h4> <ul> <li>Assist in developing and implementing strategies for reducing and eliminating injuries, illness, and other incidents in a manner that effectively ensures the attainment of business unit targets and objectives.</li> <li>Provide training and education to company personnel regarding safety and health requirements.</li> <li>Support pre-job safety planning meetings to plan for potential hazards and problems prior to start of job, and develop emergency response plans for projects. Develop work safety and health plans on time in a fast-paced environment.</li> <li>Initiate, coordinate, and lead safety meetings and training programs to ensure the effective communication of company policy and procedures.</li> <li>Independently initiate, perform, and document safety and health audits, evaluations, inspections, and/or behavioral observations throughout the company’s operations and communicate and facilitate the implementation of corrective and preventative actions.</li> <li>Assist in the investigation of injury, illness, and general liability incidents.</li> <li>Develop and issue regular safety and health correspondence.</li> <li>Provide updated information to team members regarding updates to company or regulatory requirement changes.</li> <li>Self-identify team members that need assistance, training, or support meeting the company safety and health requirements.</li> <li>Coordinate project safety programs with subcontractors, vendors, and third-party personnel to ensure adherence to company safety policies and procedures.</li> <li>Serve as a point of contact for any federal, state, or municipal safety or risk management authority and/or personnel, including but not limited to OSHA, when the company safety manager is not available.</li> </ul> <h4>Job Requirements:</h4> <ul> <li>Bachelor degree in safety and health or CHST, ASP, CSP credential.</li> <li>Targeting 3-6+ years of experience with safety and health in the construction industry, with experience in the aforementioned project types a strong plus.</li> <li>However, all experience levels will be considered with corresponding changes to the role (i.e., title, responsibilities, deliverables) to align with the career trajectory of the candidate.</li> <li>Must have valid driver's license and good driving record.</li> <li>CPR, First Aid, and AED certification.</li> <li>OSHA 30-Hour and 10-Hour Trainer certification.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This is a 100% new business-focused role designed for a high-performing sales professional within the Managed Service Provider (MSP) space. Based in London, the company is an established provider of IT support, cybersecurity, and Microsoft 365 solutions, specifically targeting professional services, hospitality, retail, and regulated sectors.</p><p>As a Business Development Manager, you will be responsible for the entire sales lifecycle. You must be adept at self-generating leads and building a pipeline from scratch. While you will have the full support of an expert presales and technical team to scope complex solutions, the primary driver for growth in this role is your ability to prospect, negotiate, and close recurring service contracts.</p><p><strong><br></strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Proactively source and qualify new business opportunities through outbound prospecting, LinkedIn, networking, and industry events.</li><li>Lead discovery calls and client meetings to identify commercial and technical requirements.</li><li>Own the full sales cycle from initial contact through to contract signature.</li><li>Collaborate with presales and technical teams to produce accurate proposals and Statements of Work (SOW).</li><li>Present cybersecurity and Microsoft 365 solutions confidently to non-technical stakeholders and C-suite decision-makers.</li><li>Maintain accurate CRM records and provide reliable monthly revenue forecasts.</li><li>Stay current on market trends, particularly regarding SOC, MDR, and cloud security developments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have a proven track record in new business sales within an MSP or IT services environment.</li><li>Experience selling recurring managed services, cybersecurity solutions (MDR, SOC), and Microsoft 365.</li><li>Demonstrated ability to self-generate a pipeline without relying solely on inbound leads.</li><li>Strong negotiation and closing skills with a focus on high-margin, multi-year contracts.</li><li>Excellent communication skills and the ability to navigate complex stakeholder environments.</li><li>Highly self-motivated and target-driven mindset.</li></ul><p><strong>Nice to Have:</strong></p><ul><li>An existing professional network within the London business community.</li><li>Deep experience selling into the hospitality, retail, or regulated professional services sectors.</li><li>Knowledge of compliance frameworks such as Cyber Essentials, ISO 27001, or GDPR.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p> <p> <strong>Here is a little window into our company:</strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p> </p> <p>About the job: </p> <p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p> <p>________________________________________</p> <p>Key Responsibilities</p> <p>Prospecting &amp; Lead Generation</p> <ul> <li>Identify and research target accounts.</li> <li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li> <li>Build and maintain high-quality prospect lists.</li> <li>Book qualified meetings and product demonstrations for Account Executives.</li> </ul> <p>Lead Qualification</p> <ul> <li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li> <li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li> <li>Ensure smooth handoff of qualified leads to Account Executives.</li> </ul> <p>CRM &amp; Pipeline Management</p> <ul> <li>Accurately document all activities and interactions in HubSpot.</li> <li>Maintain clean and organized records of contacts, companies, and opportunities.</li> <li>Track outreach performance and conversion metrics.</li> </ul> <p>KPIs &amp; Success Metrics</p> <ul> <li>Daily/weekly outbound activity targets</li> <li>Meetings booked per month</li> <li>Sales Qualified Leads (SQLs) generated</li> <li>Pipeline value created</li> <li>Conversion rates from outreach to meeting</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Required Qualifications</li> <li>1 3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</li> <li>Strong verbal and written communication skills</li> <li>Comfortable with cold outreach and high activity levels</li> <li>Experience using HubSpot or similar CRM systems</li> <li>Highly organized, disciplined, and results-driven</li> </ul> <p>________________________________________</p> <p>Preferred Qualifications</p> <ul> <li>Experience selling into Ampliphi s target vertical</li> <li>Familiarity with consultative or value-based selling</li> <li>Experience working within a private equity backed or portfolio company environment</li> </ul> <p>________________________________________</p> <p>What Success Looks Like</p> <ul> <li>Consistently meeting or exceeding activity and meeting targets</li> <li>Generating a predictable, high-quality sales pipeline</li> <li>Strong collaboration with AEs and leadership</li> <li>Demonstrating continuous improvement in messaging and conversion rates</li> </ul><p></p></section>

<p><br></p><p><strong>Scope of work, responsibilities and description of the proposed analytical work</strong><br>The overall objective of the consultancy is to support the Municipality of Tripoli in developing:</p><ul><li>A revised, evidence-based classification and division of neighborhoods and localities within Tripoli Municipality, based on social, demographic, geographic, governance, and conflict-sensitivity considerations.</li><li>A proposed methodology for establishing representative neighborhood committees through locally endorsed community-election processes. The proposed neighborhood committees are envisioned as sustainable social-stability and participatory-governance mechanisms formally linked to the municipality. They will support improved coordination between communities, the municipality, donors, and development actors while strengthening legitimacy, representation, accountability, and social cohesion at the neighborhood level.</li></ul><p>Under the supervision of the Local Peacebuilding Coordinator in the North and the Peacebuilding Project Manager, the Consultant will undertake the following tasks:</p><p><strong>Review and analysis of existing resources and context</strong></p><ul><li>Conduct a desk review of existing resources related to Tripoli s governance, urban divisions, social dynamics, local conflict drivers, and participatory mechanisms.</li><li>Review and analyze the findings of the Conflict Analysis Report.</li><li>Identify and document the principal criteria and considerations for redefining and classifying neighborhoods and localities in Tripoli.</li><li>Consider geographic boundaries, demographic characteristics, community identities, social-cohesion dynamics, municipal service coverage, governance arrangements, and conflict-sensitivity factors.</li></ul><p><strong>Stakeholder consultations and participatory mapping</strong></p><ul><li>Conduct consultations with municipal officials, Mokhtars, civil society organizations, youth and women representatives, community representatives, and other local actors.</li><li>Conduct participatory discussions and mapping exercises to validate existing neighborhood boundaries and identify community-representation structures.</li><li>Analyze local-governance dynamics and social-cohesion and tension-related considerations relevant to neighborhood classification and committee formation.</li><li>Submit a summary report documenting the consultations, key findings, and recommendations.</li></ul><p><br></p><p><strong>Expected outputs and deliverables</strong><br>The consultancy consists of 30 working days distributed over four months. The Consultant is expected to complete the following deliverables:</p><p><strong>Deliverable 1: Inception report</strong><br>5 working days<br>The Consultant shall submit an inception report including:</p><ul><li>The proposed methodology and analytical framework.</li><li>A detailed work plan and timeline.</li><li>Stakeholder mapping and engagement approach.</li><li>Proposed data-collection methods and tools.</li><li>Key milestones and expected outputs.</li><li>A basic risk assessment and mitigation measures.</li><li>A quality-assurance approach.</li></ul><p>The deliverable is expected during the first month following contract signature and represents 15% of the total contract value.</p><p><strong>Deliverable 2: Stakeholder consultation and participatory mapping report</strong><br>15 working days<br>The Consultant shall conduct a participatory consultation process with relevant stakeholders and submit a comprehensive report documenting:</p><ul><li>The consultation methodology and stakeholder-engagement process.</li><li>Key findings from consultations.</li><li>Participatory mapping results.</li><li>Existing neighborhood boundaries and community-representation structures.</li><li>Local-governance and conflict-sensitive considerations.</li><li>Recommendations to inform the neighborhood-classification framework and committee-formation methodology.</li></ul><p>The deliverable is expected during the second month following contract signature and represents 45% of the total contract value.</p><p><strong>Deliverable 3: Draft neighborhood-classification framework and neighborhood-committee formation methodology</strong><br>5 working days<br>The Consultant shall submit:</p><ul><li>A draft evidence-based and conflict-sensitive neighborhood-classification framework.</li><li>Proposed classification criteria and supporting analysis.</li><li>Neighborhood profiles and a draft neighborhood-classification map.</li><li>A draft methodology for establishing representative neighborhood committees.</li><li>A proposed governance structure and committee composition.</li><li>A proposed community-election process.</li><li>Institutional linkages with the Municipality of Tripoli.</li><li>Implementation arrangements and a phased roadmap.</li></ul><p>The deliverable is expected during the third month following contract signature and represents 20% of the total contract value.</p><p><strong>Deliverable 4: Final report and validation workshop outputs</strong><br>5 working days<br>The Consultant shall:</p><ul><li>Facilitate a validation workshop with relevant stakeholders.</li><li>Present the draft neighborhood-classification framework and committee-formation methodology.</li><li>Incorporate feedback received during the validation process.</li><li>Submit a final consolidated report containing the finalized framework, methodology, key findings, and recommendations for municipal adoption and implementation.</li></ul><p>The deliverable is expected during the fourth month following contract signature and represents 20% of the total contract value.</p><p>All deliverables shall be submitted in one original hard copy and one electronic copy, preferably in Microsoft Word format where applicable.</p><p><strong>Institutional arrangements</strong><br>The Consultant will work under the supervision of the Local Peacebuilding Coordinator in the North and the Peacebuilding Project Manager.<br>UNDP will provide the Consultant with the necessary guidance in a timely, thorough, and transparent manner.<br>UNDP will provide clarifications and facilitate the work as required.<br>The Consultant shall maintain regular and consistent field presence throughout the assignment.<br>The Consultant shall properly document stakeholder consultations and field activities.<br>The Consultant shall triangulate data sources and validate findings before finalization.<br>The Consultant shall ensure compliance with data-protection, confidentiality, and ethical standards.<br>All transportation and site-logistics costs must be included in the Consultant s financial offer and daily rate.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree in urban planning, governance, political science, peace and conflict studies, sociology, public administration, anthropology, or a related field.</li><li>A minimum of ten years of relevant proven experience in local development, urban planning, local governance, and peacebuilding.</li><li>Proven experience conducting at least three relevant projects or assignments in urban planning, local governance, conflict prevention, or social stability is required.</li><li>Demonstrated experience in participatory governance assessments, stakeholder consultations, neighborhood classification, conflict-sensitive programming, or community-representation processes is desirable.</li><li>Fluency in English and Arabic is required.</li><li>The selected Consultant must be covered by valid health insurance and personal accident insurance for the duration of the assignment. Insurance may be provided by the individual or the company, with any related costs deducted from the Consultant's remuneration, as applicable.</li></ul>

<p>The Community Engagement Coordinator leads the planning, coordination and implementation of Community Engagement (CE) activities across the three neighbourhoods. The position is responsible for coordinating the work of Community Engagement focal points across consortium partners, aligning location-level workplans, setting implementation priorities, monitoring delivery and ensuring consistent application of agreed methodologies and standards.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead the operational planning, coordination, implementation and follow-up of Community Engagement activities across the three locations, including the development and consolidation of detailed workplans, sequencing of activities, coordination of responsibilities and monitoring of agreed deadlines and deliverables.</li><li>Plan and oversee community engagement processes across the three locations, ensuring that activities are coordinated, appropriately sequenced and adapted to changing community dynamics, operational constraints and project priorities.</li><li>Provide operational direction to Community Engagement focal points and coordinate their respective workplans, priorities, deliverables and follow-up actions to ensure consistent and timely implementation across consortium partners and locations.</li><li>Consolidate and manage the overall Community Engagement implementation plan, identify interdependencies and operational gaps across locations, and re-prioritise activities and focal-point assignments in response to changing needs, delays, risks and emerging opportunities.</li><li>Support the establishment, strengthening and sustainability of community structures and participatory mechanisms, ensuring that they remain inclusive, representative and functional.</li><li>Facilitate effective engagement and coordination with municipalities, local authorities, community representatives, civil society actors and other relevant stakeholders.</li><li>Ensure that community feedback, concerns, recommendations and emerging dynamics are systematically documented, communicated and followed up through appropriate channels.</li><li>Contribute to programme quality, learning and adaptive management by providing regular field-level analysis, recommendations and updates to relevant management and technical teams.</li><li>Contribute to reporting, documentation, monitoring and learning related to Community Engagement activities and outcomes.</li><li>Represent NRC and the Haretna Consortium in relevant coordination meetings and forums, as delegated by the line manager.</li><li>Ensure compliance with and adherence to NRC policies, guidance and procedures, including relevant Community Engagement and Accountability standards, safeguarding requirements and Haretna Consortium procedures.</li></ul><p><strong>Specific responsibilities:</strong></p><ul><li><strong>Community Engagement coordination</strong></li><li>Lead and manage the coordinated implementation of Community Engagement activities across all three locations, ensuring alignment between location-level plans, consortium commitments, project milestones and agreed technical standards.</li><li>Develop and oversee location-specific plans for strengthening the functionality, inclusiveness, sustainability and transition of Neighbourhood Action Groups, and coordinate implementation by the relevant focal points and partners.</li><li>Set priorities and allocate Community Engagement follow-up responsibilities among consortium focal points, monitor progress against agreed deliverables and address implementation gaps or delays.</li><li><strong>Field presence and community follow-up.</strong></li><li>Maintain a minimum 60% field presence (one day/week in each neighborhood).</li><li>Monitor implementation quality and maintain relationships with community stakeholders.</li><li>Resolve operational Community Engagement issues within the authority of the position and escalate significant strategic, contractual, safeguarding or resource-related matters to the Consortium Management Unit.</li><li><strong>Municipal coordination and representation</strong></li><li>Serve as the main liaison with municipalities and local authorities.</li><li>Facilitate coordination meetings, approvals and municipal engagement.</li><li>Strengthen collaboration between municipalities, NAGs and local actors.</li><li><strong>Consortium coordination</strong></li><li>Lead the operational coordination of Community Engagement activities implemented by NRC, COSV, RDFL and TEC, including consolidation of partner workplans, alignment of priorities, monitoring of dependencies and follow-up on agreed deliverables.</li><li>Establish and maintain harmonised Community Engagement approaches, accountability mechanisms, coordination tools and follow-up arrangements across consortium partners.</li><li>Chair regular Community Engagement coordination meetings, assign and track action points, resolve operational coordination issues and escalate matters requiring Consortium Management Unit decisions.</li><li>Analyse consolidated field information and community feedback and recommend or implement adjustments to Community Engagement plans, sequencing and operational approaches within the parameters of the approved project framework.</li><li><strong>Reporting and documentation</strong></li><li>Prepare reports, trackers, minutes and donor inputs.</li><li>Maintain complete documentation of CE activities and follow-up actions.</li><li>Perform other duties assigned by the line manager.</li></ul><p><strong>Scale and scope of the position:</strong></p><p>The position coordinates Community Engagement activities across three locations and four consortium partners, provides matrix coordination to focal points, and monitors workplans, deliverables and follow-up. It has no dedicated budget but contributes to activity planning and resource prioritisation.</p><p><strong>Critical interfaces:</strong></p><p>Work closely with the CMU, NRC CE &amp; Accountability team, consortium partners, NAGs, municipalities, community representatives, and NRC programme, M&amp;E, communications and support teams.</p><p><strong>Generic professional competencies:</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li></ul><p><strong>Context related skills, knowledge and experience</strong></p><ul><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li><li>Behavioural competencies: Planning and delivering results; Working with people; Communication with impact and respect; Handling insecure environments; Analysing; Coping with change.</li><li>This position is highly operational and field based. Regular presence in the three Haretna neighbourhoods is mandatory and is considered a core responsibility of the role. The position requires a minimum of 60% field presence, equivalent to three days per working week, with regular coverage of Mina, Hay Tamlis and Taameer.</li></ul>

<div><span style="font-size: 11px;">Strong understanding and application of technical principles and concepts in MEAL. Knowledge of education and other sectors.&nbsp;</span></div><div><span style="font-size: 11px;">Track record of contributing to successful business development activities capturing public and/or private donor funding.</span></div><div><span style="font-size: 11px;">Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.</span></div><div><span style="font-size: 11px;">Accompaniment orientation and skills, with ability to recognize the capacities and solutions of partners, colleagues and system actors.&nbsp;&nbsp;</span></div><div><span style="font-size: 11px;">Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.</span></div><div><span style="font-size: 11px;">Proficient in MS Office packages (Excel, Word, PowerPoint); digital data collection tools such as CommCare, KoBo or RedRose; Web Conferencing Applications; and strong understanding of information and budget management systems and knowledge-sharing networks.</span></div><div><span style="font-size: 11px;">Strong written and oral communication skills.</span></div><div><span style="font-size: 11px;">Strong presentation, facilitation, training, mentoring, and coaching skills.</span></div><div><span style="font-size: 11px;">Ability to work effectively in challenging contexts.</span></div><div><span style="font-size: 11px;">Proactive, resourceful and results-oriented.</span></div><div><br></div><div><span style="font-size: 11px;">Required Languages: Written and verbal fluency in English required. Knowledge of Arabic preferred.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Travel: Must be willing and able to travel up to 35% to Europe and Middle East countries and other locations as needed.&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Work hours: Able to work during Europe and Middle East business hours.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Supervisory Responsibilities: None</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><b><br></b></span></div><div><span style="font-size: 11px;"><b>Qualifications</b></span></div><div><span style="font-size: 11px;"><b>Basic Qualifications&nbsp;</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Bachelor’s degree in international development, statistics, economics, education or other related field.&nbsp;</span></div><div><span style="font-size: 11px;">Minimum of eight years of work experience in international development and/or MEAL with progressive responsibilities, ideally with an international NGO, including at least three years as a MEAL technical advisor and/or program manager. Experience working overseas, ideally in Europe and the Middle East.&nbsp;</span></div><div><span style="font-size: 11px;">Experience with MEAL in fragile contexts and emergency response activities.</span></div><div><span style="font-size: 11px;">Experience in the development and production of curricula, tools, evidence and other products to support MEAL.&nbsp;</span></div><div><span style="font-size: 11px;">Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods.</span></div><div><span style="font-size: 11px;">Experience with project monitoring and evaluation using both quantitative and qualitative approaches, including development of indicators, development and application of data collection tools and methodologies, database development, data analysis, and data presentation.</span></div><div><span style="font-size: 11px;">Experience in business development, such as preparation of MEAL sections of proposals.&nbsp;</span></div><div><span style="font-size: 11px;">Experience and skills to represent the organization at meetings with donors, government, international NGOs, and local partners, with understanding of partnership principles.</span></div><div><span style="font-size: 11px;">Preferred Qualifications&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Master’s degree in related field.</span></div><div><span style="font-size: 11px;">Technical or academic publications are a plus.</span></div><div><span style="font-size: 11px;">Expertise with statistical software and with PowerBI.&nbsp;</span></div><div><span style="font-size: 11px;">Experience working with both development and emergency projects.&nbsp;</span></div><div><span style="font-size: 11px;">Experience working in countries in Europe and the Middle East.&nbsp;</span></div><div><span style="font-size: 11px;">Agency Competencies (for all CRS Staff):</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Personal Accountability – Consistently takes responsibility for one’s own actions.&nbsp;</span></div><div><span style="font-size: 11px;">Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.&nbsp; Is considered honest.</span></div><div><span style="font-size: 11px;">Builds and Maintains Trust - Shows consistency between words and actions.</span></div><div><span style="font-size: 11px;">Collaborates with Others – Works effectively in intercultural and diverse teams.</span></div><div><span style="font-size: 11px;">Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.</span></div><div><span style="font-size: 11px;">Agency Leadership Competencies:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</span></div><div><span style="font-size: 11px;">Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.</span></div><div><span style="font-size: 11px;">Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.</span></div><p><strong>Desired Candidate Profile</strong></p><p><strong>Basic Qualifications</strong> Bachelor s degree in international development, statistics, economics, education or other related field. Minimum of eight years of work experience in international development and/or MEAL with progressive responsibilities, ideally with an international NGO, including at least three years as a MEAL technical advisor and/or program manager. Experience working overseas, ideally in Europe and the Middle East. Experience with MEAL in fragile contexts and emergency response activities. Experience in the development and production of curricula, tools, evidence and other products to support MEAL. Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods. Experience with project monitoring and evaluation using both quantitative and qualitative approaches, including development of indicators, development and application of data collection tools and methodologies, database development, data analysis, and data presentation. Experience in business development, such as preparation of MEAL sections of proposals. Experience and skills to represent the organization at meetings with donors, government, international NGOs, and local partners, with understanding of partnership principles.</p><p><strong>Preferred Qualifications</strong> Master s degree in related field. Technical or academic publications are a plus. Expertise with statistical software and with PowerBI. Experience working with both development and emergency projects. Experience working in countries in Europe and the Middle East.</p><p><strong>Agency Competencies (for all CRS Staff):</strong> Personal Accountability Consistently takes responsibility for one s own actions. Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others Works effectively in intercultural and diverse teams. Open to Learn Seeks out experiences that may change perspective or provide an opportunity to learn new things.</p><p><strong>Agency Leadership Competencies:</strong> Lead Change Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset Understands role in translating, communicating, and implementing agency strategy and team priorities.</p>

<div><span style="font-size: 11px;">Strong understanding and application of technical principles and concepts in MEAL. Knowledge of education and other sectors.&nbsp;</span></div><div><span style="font-size: 11px;">Track record of contributing to successful business development activities capturing public and/or private donor funding.</span></div><div><span style="font-size: 11px;">Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.</span></div><div><span style="font-size: 11px;">Accompaniment orientation and skills, with ability to recognize the capacities and solutions of partners, colleagues and system actors.&nbsp;&nbsp;</span></div><div><span style="font-size: 11px;">Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.</span></div><div><span style="font-size: 11px;">Proficient in MS Office packages (Excel, Word, PowerPoint); digital data collection tools such as CommCare, KoBo or RedRose; Web Conferencing Applications; and strong understanding of information and budget management systems and knowledge-sharing networks.</span></div><div><span style="font-size: 11px;">Strong written and oral communication skills.</span></div><div><span style="font-size: 11px;">Strong presentation, facilitation, training, mentoring, and coaching skills.</span></div><div><span style="font-size: 11px;">Ability to work effectively in challenging contexts.</span></div><div><span style="font-size: 11px;">Proactive, resourceful and results-oriented.</span></div><div><br></div><div><span style="font-size: 11px;">Required Languages: Written and verbal fluency in English required. Knowledge of Arabic preferred.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Travel: Must be willing and able to travel up to 35% to Europe and Middle East countries and other locations as needed.&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Work hours: Able to work during Europe and Middle East business hours.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Supervisory Responsibilities: None</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><b><br></b></span></div><div><span style="font-size: 11px;"><b>Qualifications</b></span></div><div><span style="font-size: 11px;"><b>Basic Qualifications&nbsp;</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Bachelor’s degree in international development, statistics, economics, education or other related field.&nbsp;</span></div><div><span style="font-size: 11px;">Minimum of eight years of work experience in international development and/or MEAL with progressive responsibilities, ideally with an international NGO, including at least three years as a MEAL technical advisor and/or program manager. Experience working overseas, ideally in Europe and the Middle East.&nbsp;</span></div><div><span style="font-size: 11px;">Experience with MEAL in fragile contexts and emergency response activities.</span></div><div><span style="font-size: 11px;">Experience in the development and production of curricula, tools, evidence and other products to support MEAL.&nbsp;</span></div><div><span style="font-size: 11px;">Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods.</span></div><div><span style="font-size: 11px;">Experience with project monitoring and evaluation using both quantitative and qualitative approaches, including development of indicators, development and application of data collection tools and methodologies, database development, data analysis, and data presentation.</span></div><div><span style="font-size: 11px;">Experience in business development, such as preparation of MEAL sections of proposals.&nbsp;</span></div><div><span style="font-size: 11px;">Experience and skills to represent the organization at meetings with donors, government, international NGOs, and local partners, with understanding of partnership principles.</span></div><div><span style="font-size: 11px;">Preferred Qualifications&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Master’s degree in related field.</span></div><div><span style="font-size: 11px;">Technical or academic publications are a plus.</span></div><div><span style="font-size: 11px;">Expertise with statistical software and with PowerBI.&nbsp;</span></div><div><span style="font-size: 11px;">Experience working with both development and emergency projects.&nbsp;</span></div><div><span style="font-size: 11px;">Experience working in countries in Europe and the Middle East.&nbsp;</span></div><div><span style="font-size: 11px;">Agency Competencies (for all CRS Staff):</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Personal Accountability – Consistently takes responsibility for one’s own actions.&nbsp;</span></div><div><span style="font-size: 11px;">Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.&nbsp; Is considered honest.</span></div><div><span style="font-size: 11px;">Builds and Maintains Trust - Shows consistency between words and actions.</span></div><div><span style="font-size: 11px;">Collaborates with Others – Works effectively in intercultural and diverse teams.</span></div><div><span style="font-size: 11px;">Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.</span></div><div><span style="font-size: 11px;">Agency Leadership Competencies:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</span></div><div><span style="font-size: 11px;">Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.</span></div><div><span style="font-size: 11px;">Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.</span></div><p><strong>Desired Candidate Profile</strong></p><p><strong>Basic Qualifications</strong> Bachelor s degree in international development, statistics, economics, education or other related field. Minimum of eight years of work experience in international development and/or MEAL with progressive responsibilities, ideally with an international NGO, including at least three years as a MEAL technical advisor and/or program manager. Experience working overseas, ideally in Europe and the Middle East. Experience with MEAL in fragile contexts and emergency response activities. Experience in the development and production of curricula, tools, evidence and other products to support MEAL. Demonstrated experience in transferring knowledge to diverse audiences through training, mentoring, and other formal and informal methods. Experience with project monitoring and evaluation using both quantitative and qualitative approaches, including development of indicators, development and application of data collection tools and methodologies, database development, data analysis, and data presentation. Experience in business development, such as preparation of MEAL sections of proposals. Experience and skills to represent the organization at meetings with donors, government, international NGOs, and local partners, with understanding of partnership principles.</p><p><strong>Preferred Qualifications</strong> Master s degree in related field. Technical or academic publications are a plus. Expertise with statistical software and with PowerBI. Experience working with both development and emergency projects. Experience working in countries in Europe and the Middle East.</p><p><strong>Agency Competencies (for all CRS Staff):</strong> Personal Accountability Consistently takes responsibility for one s own actions. Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others Works effectively in intercultural and diverse teams. Open to Learn Seeks out experiences that may change perspective or provide an opportunity to learn new things.</p><p><strong>Agency Leadership Competencies:</strong> Lead Change Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset Understands role in translating, communicating, and implementing agency strategy and team priorities.</p>

General Tasks <br> <br>1. Purchase Request Management <br> <br>Review assigned purchase requests on a daily basis from the Logistics Manager. <br>Clarify request details with the requester when necessary. <br>Participate in inception meetings for assigned projects when required. <br>Verify that the purchase request includes all required documentation and approvals. <br>2. Procurement Planning and Compliance <br> <br>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules. <br>Ensure procurement documentation is complete and properly archived for audit and compliance purposes. <br>3. Procurement Execution <br> <br>Prepare Requests for Quotation (RFQ) for simple procurement requests. <br>Conduct market research and identify potential suppliers using the supplier database and market scanning. <br>Obtain official quotations from suppliers. <br>Prepare quotation comparison sheets for internal review. <br>Draft purchase orders and submit them for validation. <br>Follow up with suppliers to obtain order confirmation. <br>Track supplier deliveries to ensure adherence to agreed timelines. <br>Notify the stock team of expected delivery dates and relevant details. <br>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods. <br>4. Tender Support <br> <br>Receive and record tender submissions from suppliers. <br>Assist in organizing tender opening sessions. <br>Prepare minutes of meetings and tender evaluation documentation. <br>5. Supplier Management and Market Monitoring <br> <br>Monitor supplier performance related to delivery timelines and quality of goods or services. <br>Identify and register potential new suppliers and update the supplier database. <br>7. Fleet Monitoring Support <br> <br>Follow up on vehicle tracking and update fleet information in the database. <br>Monitor maintenance and repair needs of vehicles and report issues. <br>Update fleet and driver records in the fleet database. <br>Report anomalies related to vehicle usage or fuel consumption. <br>8. Records, Systems and Reporting <br> <br>Support inventory monitoring and periodic inventory cycles when required. <br>9. Team Contribution and Collaboration <br> <br>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities. <br>Maintain clear and professional communication with internal departments, project teams, and suppliers. <br>Share relevant information with colleagues to facilitate operational efficiency and continuity of work. <br>Contribute to problem-solving and continuous improvement initiatives within the logistics team. <br>10. General Responsibilities <br> <br>Comply with arcenciel policies, procedures, and internal regulations. <br>Ensure confidentiality and proper handling of sensitive procurement and supplier information. <br>Maintain organized documentation and records related to logistics activities. <br> <br> <br>Working Conditions <br>Workplace : Office based, Jisr El Bacha Center <br>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM. <br>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation. <br> <br> <br> <br> <br> <br> <br>Requirements <br>Skill set and competencies <br>Ability to conduct market research and supplier sourcing. <br>Basic knowledge of contract and supplier management processes. <br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting. <br>Strong organizational and time management skills. <br>Ability to manage multiple requests and priorities simultaneously. <br>Attention to detail to ensure accuracy in documentation and procurement processes. <br>Problem-solving skills to address procurement or delivery issues. <br>Strong communication skills for coordination with internal departments and external suppliers. <br>Ability to work effectively within a team environment. <br>Professional integrity and respect for confidentiality. <br>Adaptability and ability to work in a dynamic operational environment. <br>Proactive attitude and willingness to support team objective <br>Level of education and experience: <br>Bachelor’s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

Working Hours: Monday till Friday from 9:00 am till 6:00 pm <br> <br>Location: Head Office – Zalka <br> <br>Scope of the job: <br>The Back Office Unit Agent is responsible for managing data entry, processing internal documentation, and tracking all products at Mike Sport, ensuring smooth backend processes and maintaining timely and accurate updates across systems. <br> <br>Key Responsibilities: <br> <br>Administrative & Data Management: <br>- Coordinate closely with the buying team to set the Price Structure of all received collections <br>- Ensure accurate update of Price Structure Excel sheet, by checking full description about every single item (Barcode, Gender, Color, Size, Cost, etc.) <br>- Perform the item creation process on the system (Navision) in order to be shared with the concerned parties <br>- Execute price changes & discounts of items on the system, upon the request of the Manager <br>- Liaise with the logistics team in order to set the Purchase Order before receiving any shipment <br>- Liaise with the E-Commerce team and provide them with administrative support to maintain an updated platform by sharing the price structure of the selected items <br>- Ensure the accuracy of data entries by identifying discrepancies, maintaining clean and up-to-date records <br>- Support the induction of new team members by facilitating training, ensuring a smooth handover process, and verifying the comprehensive transfer of knowledge and responsibilities <br>- Maintain proper filing and record-keeping for audits and compliance purposes <br> <br>Inventory & Order processing: <br>- Conduct Transfer Orders in coordination with the buying team, ensuring that the warehouse department can proceed with the distribution process of goods to our branches <br>- Prepare Sales Orders in coordination with the buying team in case of international shipments <br>- Receive the defective items list from the branches and report it to the buying team to take corrective actions <br>- Assist the Inventory Department with stock reconciliation and cycle counts <br>- Ensure timely and accurate processing of invoices, purchase orders, and vendor documentation <br>- Liaise with Accounting, Logistics, and Commercial teams to resolve discrepancies and maintain seamless operational alignment <br> <br>Reporting: <br>- Prepare regular reports such as sales, stock, and order status <br>- Generate a report tracking all items received, sold, transferred, or returned across various stores and warehouses <br>- Monitor order fulfillment status, such as transfers, pending, shipped, or canceled, to support timely and accurate processing <br>- Perform other duties that are aligned & related to the job scope <br> <br>Job Requirements: <br>- Education: Bachelor's Degree in Business Administration <br>- Experience: 1 to 3 years of experience in data management <br>- Linguistic Skills: Advanced in written & spoken English & Arabic, French is a plus <br>- Computer Skills: Extensive knowledge of MS Office

<p>Exclusive Brand sarl is looking for an energetic and results-driven Junior Sales person to join our growing sales team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and develop sales within an assigned territory in the Lebanese market.</li><li>Visit existing customers regularly and maintain strong business relationships.</li><li>Identify and approach new potential customers to expand the company's distribution network.</li><li>Present and promote the company's products and brands professionally.</li><li>Generate new sales opportunities and achieve assigned monthly sales targets.</li><li>Follow up on customer payments and collections when required.</li><li>Monitor product visibility, shelf placement, pricing, and availability at points of sale.</li><li>Ensure proper implementation of promotions and new product launches.</li><li>Collect market information regarding competitors, pricing, promotions, and new products.</li><li>Identify new market opportunities and report them to the Sales Manager.</li><li>Maintain an updated customer database and submit regular sales and visit reports.</li><li>Build strong long-term relationships with supermarkets, convenience stores, specialty stores, and other food retailers.</li><li>Represent Exclusive Brand professionally in the market.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate should have at least 3 years of sales experience in the food industry within the Lebanese market, with a good understanding of supermarkets, convenience stores, specialty stores, and other retail channels. The candidate should be highly motivated, confident in approaching clients, and focused on developing sales, opening new accounts, and maintaining strong relationships with existing customers.</p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Minimum 3 years of sales experience in the food industry in Lebanon.</li><li>Good knowledge of the Lebanese retail and food distribution market.</li><li>Existing relationships with supermarkets, convenience stores, minimarkets, specialty stores, or similar retailers are highly preferred.</li><li>Good command of Arabic and English.</li><li>Basic knowledge of Microsoft Office, particularly Excel.</li><li>Valid Lebanese driving license is required.</li><li>Having a personal car is preferred.</li></ul><p><strong>Required Sales Skills</strong></p><ul><li>Strong communication and interpersonal skills.</li><li>Good negotiation and selling abilities.</li><li>Confidant in approaching and developing new customers.</li><li>Target-oriented with a strong desire to achieve and exceed sales objectives.</li><li>Good customer relationship management skills.</li><li>Energetic, proactive, and comfortable with daily field visits.</li><li>Strong follow-up and organizational skills.</li><li>Ability to identify sales opportunities and convert them into business.</li><li>Good understanding of merchandising and product visibility.</li><li>Ability to work independently while being an effective member of the sales team.</li></ul>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.<br>Control and monitor access to restricted and staff-only areas.<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.<br>Prepare accurate and detailed security incident reports and maintain appropriate records.<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.<br>Follow all hotel security policies, procedures, and standards.<br>Ensure compliance with applicable local laws and hotel requirements.<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.<br>Participate in regular security drills, training sessions, and emergency response exercises.<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.<br>Provide assistance and directions to guests when appropriate.<br>Handle sensitive or difficult situations calmly and professionally.<br>Ensure security procedures do not negatively affect the guest experience.<br>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p>Qualifications &amp; Requirements

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.<br><br><strong>Key Competencies</strong><br>Luxury guest service<br>Communication skills<br>Guest complaint handling<br>Attention to detail<br>Teamwork<br>Professionalism<br>Problem solving<br>Upselling skills<br>Cash and payment handling<br>Time management<br>Cultural awareness<br>Confidentiality and discretion</p>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.</p><p>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.</p><p>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.</p><p>Control and monitor access to restricted and staff-only areas.</p><p>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.</p><p>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.</p><p>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.</p><p>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.</p><p>Prepare accurate and detailed security incident reports and maintain appropriate records.</p><p>Protect guest privacy and confidentiality and handle sensitive information with discretion.</p><p>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.</p><p>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.</p><p>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.</p><p>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.</p><p>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.</p><p>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.</p><p>Follow all hotel security policies, procedures, and standards.</p><p>Ensure compliance with applicable local laws and hotel requirements.</p><p>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.</p><p>Participate in regular security drills, training sessions, and emergency response exercises.</p><p>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.</p><p>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.</p><p>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities</p><p>Maintain a professional, respectful, and discreet attitude when interacting with guests.</p><p>Provide assistance and directions to guests when appropriate.</p><p>Handle sensitive or difficult situations calmly and professionally.</p><p>Ensure security procedures do not negatively affect the guest experience.</p><p>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><br>

<p>Job Scope The Lead specialist - Credit is accountable for applying the company's credit and collection policies and practices while implementing internal control systems. S/He analyses customer requests for credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues. Main Duties and Responsibilities - Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting; - Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers; - Comply with the reporting timelines and adverse information notification to the insurance company; - Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team; - Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets; - Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required; - Approve the credit line for customer accounts within the approved insurance limit; - Manage and streamline LC transactions and ensure the compliance of LC/BG T&amp;C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks; - Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews; - Ensure the timely processing and follow up of outstanding invoices; - Respond promptly to audit requests (internal audit, bank audit, etc.); - Ensure the receipt of customer balance confirmations on a bi-annual basis; - Prepare periodic MIS and data management reports to the Direct Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Finance, Accounting or any other related field Experience 8+ years of progressive experience in Credit Management, Credit &amp; Collections, or Accounts Receivable. Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment. Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management. Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance. Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance. #LI-LM1</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Lead Specialist - Credit</p><br><br><br>Job Scope <br><p>The Lead specialist - Credit is accountable for applying the company's&nbsp;credit&nbsp;and collection policies and practices while implementing internal control systems. S/He analyses customer requests for&nbsp;credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues.&nbsp;</p><br><br><br>Main Duties and Responsibilities <br><p>- Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting;</p><br> <p>- Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers;</p><br> <p>- Comply with the reporting timelines and adverse information notification to the insurance company;</p><br> <p>- Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team;</p><br> <p>- Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets;</p><br> <p>- Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required;</p><br> <p>- Approve the credit line for customer accounts within the approved insurance limit;</p><br> <p>- Manage and streamline LC transactions and ensure the compliance of LC/BG T&amp;C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks;</p><br> <p>- Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews;</p><br> <p>- Ensure the timely processing and follow up of outstanding invoices;</p><br> <p>- Respond promptly to audit requests (internal audit, bank audit, etc.);</p><br> <p>- Ensure the receipt of customer balance confirmations on a bi-annual basis;</p><br> <p>- Prepare periodic MIS and data management reports to the Direct Manager.</p><br> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Finance, Accounting or any other related field</p><br><br><br>Experience <br><p>8+ years of progressive experience in Credit Management, Credit &amp; Collections, or Accounts Receivable.<br>Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment.<br>Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management.<br>Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance.<br>Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance.<br></p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. Control and monitor access to restricted and staff-only areas. Monitor hotel entrances and exits and ensure appropriate access procedures are followed. Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. Prepare accurate and detailed security incident reports and maintain appropriate records. Protect guest privacy and confidentiality and handle sensitive information with discretion. Provide discreet security support for VIP guests, executives, celebrities, and special events when required. Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. Conduct security checks of vehicles and parking areas in accordance with hotel procedures. Safeguard hotel assets, equipment, keys, access cards, and other controlled items. Follow all hotel security policies, procedures, and standards. Ensure compliance with applicable local laws and hotel requirements. Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. Participate in regular security drills, training sessions, and emergency response exercises. Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities</p><p>Maintain a professional, respectful, and discreet attitude when interacting with guests. Provide assistance and directions to guests when appropriate. Handle sensitive or difficult situations calmly and professionally. Ensure security procedures do not negatively affect the guest experience. Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>