Operation Manager Jobs in Lebanon

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. Control and monitor access to restricted and staff-only areas. Monitor hotel entrances and exits and ensure appropriate access procedures are followed. Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. Prepare accurate and detailed security incident reports and maintain appropriate records. Protect guest privacy and confidentiality and handle sensitive information with discretion. Provide discreet security support for VIP guests, executives, celebrities, and special events when required. Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. Conduct security checks of vehicles and parking areas in accordance with hotel procedures. Safeguard hotel assets, equipment, keys, access cards, and other controlled items. Follow all hotel security policies, procedures, and standards. Ensure compliance with applicable local laws and hotel requirements. Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. Participate in regular security drills, training sessions, and emergency response exercises. Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. Perform other security-related duties as assigned by the Security Supervisor or Security Manager. Guest Service Responsibilities Maintain a professional, respectful, and discreet attitude when interacting with guests. Provide assistance and directions to guests when appropriate. Handle sensitive or difficult situations calmly and professionally. Ensure security procedures do not negatively affect the guest experience. Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. Hospitality or hotel management education is an advantage. Excellent communication and interpersonal skills. Fluent English; Arabic and French are strong advantages. Professional appearance and excellent personal presentation. Strong customer-service and problem-solving skills. Ability to remain calm and professional under pressure. Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. Strong attention to detail and ability to multitask. Positive attitude, teamwork, and a genuine passion for hospitality.</p><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.<br>Control and monitor access to restricted and staff-only areas.<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.<br>Prepare accurate and detailed security incident reports and maintain appropriate records.<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.<br>Follow all hotel security policies, procedures, and standards.<br>Ensure compliance with applicable local laws and hotel requirements.<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.<br>Participate in regular security drills, training sessions, and emergency response exercises.<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.<br>Guest Service Responsibilities<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.<br>Provide assistance and directions to guests when appropriate.<br>Handle sensitive or difficult situations calmly and professionally.<br>Ensure security procedures do not negatively affect the guest experience.<br>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Requirements</p>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.<br>Control and monitor access to restricted and staff-only areas.<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.<br>Prepare accurate and detailed security incident reports and maintain appropriate records.<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.<br>Follow all hotel security policies, procedures, and standards.<br>Ensure compliance with applicable local laws and hotel requirements.<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.<br>Participate in regular security drills, training sessions, and emergency response exercises.<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.<br>Provide assistance and directions to guests when appropriate.<br>Handle sensitive or difficult situations calmly and professionally.<br>Ensure security procedures do not negatively affect the guest experience.<br>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors feel valued and well-assisted from the moment they arrive. This role combines hospitality, administrative efficiency, and attention to detail by greeting members warmly, managing registrations, and processing payments.</p><p>I. Duties and Responsibilities:</p><p>1. Welcome and greet all members and visitors in a professional, friendly manner</p><p>Stand or sit upright, maintain eye contact, and smile when greeting members. Use members names, when possible, to create a personalized experience. Provide support to all members inquiries and guide them</p><p>2. Register new members and manage membership renewals</p><p>Guide new members through the registration process, ensuring processes are completed accurately. Verify and input member details into the system, maintaining accuracy and confidentiality. Explain membership packages, promotions, and benefits clearly.</p><p>3. Handle cash and process transactions accurately</p><p>Process payments for memberships, products, or services through cash, card, or digital methods. Issue receipts and update payments. Follow proper cash-handling procedures, including daily balancing and reconciliation. Report any discrepancies or errors to the manager immediately.</p><p>4. Maintain a clean, organized, and professional reception area</p><p>Keep the desk surface tidy and organized</p><p>Ensure the area around the reception is clean and welcoming at all times. Report any facility maintenance issues to the appropriate department promptly.</p><p><strong>Desired Candidate Profile</strong></p><p>Empathy and patience: especially when handling complaints or frustration.</p><p>Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer s experience.</p><p>Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.</p><p>Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture.</p><p>Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.</p><p>Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations.</p>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.<br>Control and monitor access to restricted and staff-only areas.<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.<br>Prepare accurate and detailed security incident reports and maintain appropriate records.<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.<br>Follow all hotel security policies, procedures, and standards.<br>Ensure compliance with applicable local laws and hotel requirements.<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.<br>Participate in regular security drills, training sessions, and emergency response exercises.<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.<br>Provide assistance and directions to guests when appropriate.<br>Handle sensitive or difficult situations calmly and professionally.<br>Ensure security procedures do not negatively affect the guest experience.<br>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><br>

<p><b>Sales responsibilities</b></p><p>* Greet and qualify showroom visitors (gym owners, hotels, clinics, corporate/residential buildings, home-gym buyers)</p><p>* Demo equipment, explain specs, materials, warranty, and load ratings</p><p>* Prepare quotations, follow up on open quotes, and close orders</p><p>* Log every lead and interaction in the CRM no lead left untracked</p><p>* Coordinate delivery and installation dates with the logistics/technical team</p><p>* Handle after-sale calls: spare parts, warranty claims, complaints</p><p>* Maintain showroom presentation clean floor, correct pricing, working units</p><p>Online support responsibilities</p><p>* Respond to WhatsApp Business inquiries and Instagram/Facebook/TikTok DMs during working hours target first response under 15 minutes</p><p>* Answer questions on pricing, availability, specs, and delivery; send catalogues, photos, and videos on request</p><p>* Qualify online leads and convert them to showroom visits, site visits, or direct quotations</p><p>* Send quotations and follow-ups over WhatsApp and track them like any other lead</p><p>* Monitor comments on posts and ads; move serious inquiries into DM</p><p>* Escalate complaints, custom projects, and large-project inquiries to the Sales Manager</p><p>* Keep saved replies, catalogue files, and price lists current</p><p>* Report weekly on inquiry volume, response time, and conversion by channel</p><p>Stock responsibilities</p><p>* Receive and inspect incoming shipments against packing lists and supplier invoices; flag shortages and damages immediately</p><p>* Record all stock in/out movements (sales, transfers, returns, demo units) on the same day</p><p>* Run weekly cycle counts and a full monthly count; investigate and report variances</p><p>* Maintain accurate item codes, barcodes, and locations across showroom and warehouse</p><p>* Flag slow-moving and low-stock items to management for reorder</p><p>* Manage spare parts inventory</p><p>KPIs Monthly sales target Quote-to-close rate Online first-response time</p><p>Package Base salary + commission on sales. Working hours per mall schedule, including weekends on rotation.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ years in retail/B2B sales, showroom sales, inventory control, or online customer support</p><p>Fluent Arabic and English (written and spoken) clear, professional writing for chat</p><p>Comfortable with Excel, inventory/POS software, WhatsApp Business, and social media inboxes</p><p>Physically able to handle equipment (plates, dumbbells, machine parts)</p><p>Organized, detail-driven, honest with numbers</p><p>Fitness industry or equipment background is a strong plus</p><p>Valid driver s license preferred</p>

<p><b>JOB PURPOSE</b></p><p>The Sales Representative is responsible for driving sales growth, maximizing profitability, and expanding market penetration within a designated territory by promoting and selling products. The role also involves identifying potential customers, developing new business opportunities, and maintaining strong relationships with existing clients.</p><p><b><br></b></p><p><b>KEY RESPONSIBILITIES</b></p><p>Sales</p><ul><li>Review customers' inventory levels regularly to identify replenishment needs and prepare appropriate orders.</li><li>Manage the sales process efficiently to meet sales objectives and increase business volume.</li><li>Follow the approved sales cycle to ensure effective customer follow-up and provide high-quality service.</li><li>Identify and acquire new customers within the assigned territory to expand market coverage and boost sales.</li><li>Promote the complete product portfolio while strengthening relationships with existing customers to increase brand market share.</li><li>Inform customers about newly launched products, promotional offers, and bundle deals.</li><li>Maximize sales performance across all assigned brands through consistent and productive customer visits.</li><li>Communicate any issues encountered in the field, along with suggested solutions, to the Sales Supervisor or Manager.</li><li>Prepare and submit all required reports requested by the direct supervisor in a timely manner.</li><li>Achieve the assigned monthly sales targets.</li><li>Monitor products approaching their expiry dates with customers and encourage pharmacists to prioritize selling products with the earliest expiration dates.</li><li>Minimize product returns by continuously monitoring customer inventory during routine visits.</li><li>Conduct monthly reviews of year-to-date sales performance by customer and by brand, comparing results with the previous year's performance.</li></ul><p>Collections and Receivables</p><ul><li>Coordinate to monitor customer account statements and ensure that credit notes and financial adjustments are processed promptly.</li><li>Collect outstanding invoices according to agreed payment terms to reduce overdue balances.</li><li>Regularly review customer account status to verify the timely completion of credit notes and other financial settlements.</li><li>Meet the monthly collection objectives established by the company.</li></ul><p>Market Intelligence</p><ul><li>Gather market information related to competitors' products, sales activities, promotions, new launches, and marketing initiatives to support business competitiveness.</li><li>Complete daily sales reports documenting customer visits, sales activities, and order details to facilitate performance tracking.</li></ul><p>Merchandising (When Applicable)</p><ul><li>Implement merchandising standards by arranging product displays and promotional materials in accordance with brand guidelines to improve visibility and stimulate sales.</li><li>Document and report merchandising activities, including display conditions before and after implementation.</li></ul>

<p>The Digital Marketing Officer is responsible for establishing and building the company's digital presence from the ground up during its pre-operational, construction, and project development phase. Acting as a hands-on digital marketing generalist, the incumbent will create early brand awareness, build an engaged online community, and lay the digital foundations required for a successful commercial launch.<br> This is a builder role rather than a maintenance role: the successful candidate will operate with significant autonomy, working directly with senior stakeholders to shape the company's digital identity, voice, and audience ahead of go-to-market, while progressively developing the systems, content libraries, and analytics practices the future Marketing function will rely on.<br><br><br> Lead the end-to-end build-out of the company's digital presence, including social media channels, website content, and digital brand assets, ahead of commercial launch.<br> Establish and maintain consistent brand identity, tone of voice, and visual guidelines across all digital touchpoints.<br> Develop a pre-launch digital roadmap in coordination with the Marketing Manager, aligned to major project development milestones.<br> Build and nurture an online community of prospective customers, partners, and stakeholders in advance of the company's commercial launch.<br> Manage day-to-day operations of the company's social media platforms, including scheduling, publishing, and community engagement.<br> Create and coordinate engaging digital content (copy, graphics, short-form video) in collaboration with designers, videographers, and external creative agencies.<br> Respond to audience inquiries and comments across digital platforms in a timely, professional, and brand-consistent manner.<br> Develop and execute digital marketing campaigns across paid, owned, and earned channels.<br> Manage the company's social media platforms (LinkedIn, Instagram, Facebook, X/Twitter, TikTok, YouTube, as applicable).<br> Create engaging content (written, visual, and video) and coordinate closely with designers and creative agencies on production.<br> Manage the corporate website's content, structure, and search engine optimization (SEO).<br> Support branding and corporate identity initiatives, ensuring consistency across all digital and print collateral.<br><br><br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Approximately two to four (2- 4) years of relevant experience in digital marketing, social media management, or digital content creation.<br> Experience working with brands in a startup, agency, or fast-paced environment is an advantage.<br> Exposure to pre-launch, rebranding, or greenfield marketing initiatives is a strong plus, though not required.</p>

<p><b>Main Duties &amp; Responsibilities:</b></p><ul><li>Trust worthy, organized, clean, honest and polite are must qualities for a cashier.</li><li>Spoils our guests with a big smile on his face.</li><li>Places walk-ins and callers orders.</li><li>Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li><li>Coordinate with in-house and third part delivery staff</li><li>Prepare daily sales by email and send it to appropriate managers.</li><li>Ensures that the amount received from the customer (Cash, check or plastic cards) matches with the bill .</li><li>Assures the proper exchange.</li><li>If payment is by debit/credit cards, ensures that the amount withdrawn from the POS is equal to the selling bill being aware of the currency assuring that the second printed copy from the CCM, is returned to him signed by the customer .</li><li>If payment is by check , ensures that the check is clearely written and well signed in the proper place with a correct date, and the customer s mobile number on the back.</li><li>Returns the bill and exchanged money to the managing owners to be returned to the guest.</li><li>Ensures that the returned tips are put in the global tips box</li><li>Prints out the End of day Report from the computer system, and the closing Settlement Report from the POS machine.</li><li>Ensures to return the correct amount of cash, with all the related documents to the drawer- under the Restaurant Manager s supervision, and makes sure to return all extra cash in drawer to accounting department.</li><li>Ensures to log off from all the computer system, and to turn off all the related equipments and computers.</li><li>Maintains a tidy and clean cashier desk and drawer at all times</li><li>Undertakes any other reasonable task requested by top management.</li><li>Leaves no cash, credit card bill or check is to be left or put in drawer at any time without a proof bill or paper slip or detailed explanation of its existance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 year of experience in a similar position.</p><p>English/French Proficiency.</p><p>Good Communication skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <p>- Responsible for effectively implementing the merchandising strategy by making the product visible, avoiding out of stock situations, and optimizing the use of trade and marketing budgets to increase sell out.</p><br><p>- Perform duties in accordance with Malia Group Policies and Procedures. </p><br> <br><br> Duties And Responsibilities <p>On Merchandising </p><br><p>- Possess comprehensive knowledge of merchandising fundamentals and abide by them when entering any store</p><br><p>- Report to concerned manager, market information related to competitor's activities (new launched products, price changes, initiatives, display modifications, promotion alerts); take pictures if possible </p><br><p>- Ensure that company's range of products are available on the shelves, if not; coordinate with the responsible at point of sale to fill-up the shelves from warehouse</p><br><p>- Optimize use of point of sales material and update them as needed ensuring that all company material is maintained in excellent condition</p><br><p>- Maintain store shelves to comply with set planograms and provide optimum display of products by removing damaged goods, tidying store shelves, making sure products are clean </p><br><p>- Ensure the execution and maintenance of contracts in assigned stores, in case of any discrepancies report to management</p><br><p>- Maintain healthy inventory by restocking shelves when empty, observing stock levels, advising responsible customer consultant to reorder when levels appear low and arranging return of defective products</p><br><p>- Inform management regarding performance of products (overstocking on shelves or in warehouse for a long period of time, under stocking, products positive shelf turnover...) to take corrective actions</p><br><p>- Set-up displays in case of promotion and ensure discounted price is visible on stand. Observe customer reaction to special promotions and provide feedback to management. Remove displays at the end of promotion</p><br><p>- Handle the return of expired promotional products: negotiate with clients in order to return products sent to warehouse and out them back on shelf. Make sure that defective products are returned to company warehouse</p><br><p>- Negotiate better visibility for the company's portfolio with client</p><br><p>- Propose to management to send goody bags to clients to stay on good terms whenever needed while remaining within budget assigned</p><br><p>- Support the customer consultant when needed by taking orders (only during shortages in warehouse) </p><br><p>- Submit to management on a weekly basis trade monitoring report (price fishing vs competition, product availability vs competitions, recommendations to improve visibility and availability)</p><br><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Purpose:<br></b><br>Reporting to the Local Sales Manager, the Specification Salesperson will drive Colortek business growth by proactively<br><br>engaging with key decision-makers in the design and construction industry. This role is focused on capturing project<br><br>specifications and ensuring Colortek products are incorporated into various projects within the construction market.<br><br> <br>Key Accountabilities:<br><br> Cultivate and maintain strong relationships with architects, interior designers, contractors, and other stakeholders<br><br>in the design and construction value chain.<br><br> Regularly engage through meetings with existing and potential clients to understand their project requirements.<br><br> Collaborate with architects, interior designers, and consultants to ensure Colortek products are specified in upcoming projects.<br><br> Handle meetings with architects and interior designers to present Colortek product offerings and address their specific needs.<br><br> Create awareness of Colortek products and solutions within the industry.<br><br> Create adapted approach plans for each of the design-oriented value chain decision makers (Regulatory Bodies, design Consultants, Architects, Interior designers )<br><br> Develop and execute training programs for key decision-makers to enhance their understanding of Colortek s products<br><br> Create product/solutions awareness, develop and implement training and engagement programs with key decisions<br><br>makers across the value chain.<br><br> Maintain dialogue with decision makers at each stage of the project to anticipate demand and manage product planning<br><br> Map the end users relevant to decorative finishes and effects projects along with the feed design consultants responsible for recommending the same projects specifications.<br><br> Obtain draft copies of design specifications related to projects from the feed design consultants and propose changes to the same specifications.<br><br> <br>Skills, Knowledge and Experience required:<br><br> BA or MA in Interior Design, business marketing, or related fields<br><br> Proven experience in specification sales or a related role within the design and construction industry.<br><br> In depth knowledge of Colortek premium decorative finishes products and technical details (training provided).<br><br> Ability to read and understand product data sheet, material safety data sheet.<br><br> Strong understanding of construction projects, design processes, and related industry trends.<br><br> Excellent communication and presentation skills.<br><br> Ability to build and maintain strong relationships with clients.<br><br> Results-oriented with a demonstrated track record of achieving sales targets.<br><br> Willingness to travel as required.<br><br> Valid driver's license.</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Sales Manager is responsible for driving revenue growth by leading the sales team, managing the end-to-end sales cycle, and developing effective sales strategies. This role ensures the achievement of sales targets, strengthens customer relationships, improves sales performance, and contributes to the company's business growth. Lead, coach, and motivate the sales team to achieve individual and team sales targets. Manage the complete sales cycle, from lead generation and qualification to proposal, negotiation, closing, and account handover. Develop and execute sales strategies to expand the customer base and increase revenue across target markets. Monitor the sales pipeline, forecast revenue, and ensure opportunities progress efficiently through the sales funnel. Establish sales objectives, KPIs, and performance metrics, and conduct regular performance reviews with team members. Build and maintain strong relationships with key customers, partners, and strategic accounts. Collaborate with Marketing, Delivery, and other internal teams to ensure a seamless customer experience. Review proposals, pricing, and commercial agreements to ensure competitiveness and profitability. Analyze market trends, customer needs, and competitor activities to identify new business opportunities. Maintain accurate sales reports, forecasts and management dashboards. Recruit, onboard, develop, and retain high-performing sales professionals. Continuously improve sales processes, methodologies, and best practices to enhance team productivity and conversion rates.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Lead, coach, and motivate the sales team to achieve individual and team sales targets.<br> Manage the complete sales cycle, from lead generation and qualification to proposal, negotiation, closing, and account handover.<br> Develop and execute sales strategies to expand the customer base and increase revenue across target markets.<br> Monitor the sales pipeline, forecast revenue, and ensure opportunities progress efficiently through the sales funnel.<br> Establish sales objectives, KPIs, and performance metrics, and conduct regular performance reviews with team members.<br> Build and maintain strong relationships with key customers, partners, and strategic accounts.<br> Collaborate with Marketing, Delivery, and other internal teams to ensure a seamless customer experience.<br> Review proposals, pricing, and commercial agreements to ensure competitiveness and profitability.<br> Analyze market trends, customer needs, and competitor activities to identify new business opportunities.<br> Maintain accurate sales reports, forecasts and management dashboards.<br> Recruit, onboard, develop, and retain high-performing sales professionals.<br> Continuously improve sales processes, methodologies, and best practices to enhance team productivity and conversion rates.</p></section>

<p><h4>Job purpose</h4> <p>Responsible for managing the daily operations of the store in order to ensure that the store is visually merchandised with a proper workflow and compliance with set standards and highest level of customer service is consistently provided to Tawfeer’s customers.</p> <h4>Key roles and responsibilities</h4> <ul> <li>Assist in the development and oversee the implementation of the Retail Department’s established policies and procedures and comply with Tawfeer’s other policies.</li> <li>Ensure achievement of the annual sales targets for the store and ensure it is cascaded down to the store’s team on a monthly and weekly basis.</li> <li>Manage all activities in Tawfeer stores while ensuring the achievement of the set sales targets.</li> <li>Monitor cash management and payment systems in accordance with Tawfeer’s policies and procedures.</li> <li>Monitor complete store merchandise and materials in terms of ensuring that all categories products have accurate labelling, pricing in accordance with the set brand guidelines and policies and procedures.</li> <li>Manage the store’s inventory, inventory space maintenance, facilities management, showroom renovation needs, merchandise, staff supervision, customer service and sales, store layout and floor sales in an organized manner to enhance safety and efficiency.</li> <li>Coordinate activities of stock distribution, facilitate transportation and receiving of stock in accordance with Tawfeer’s established procedures.</li> <li>Provide on the job training to junior staff in customer service and technical product knowledge to ensure the delivery of accurate information to clients.</li> <li>Manage the resolution of customer complaints in a professional and timely manner.</li> <li>Ensure that the showroom is visually merchandised with a proper workflow in order to increase sales and enhance the operational efficiency and that all merchandising is within brand guidelines.</li> <li>Perform other duties related to the job as assigned by the direct manager.</li> <li>Assist in development of the manpower plan for the store to ensure a highly professional and knowledgeable workforce at Tawfeer.</li> <li>Oversee special and appropriate training programs for the store employees to ensure smooth workflow.</li> <li>Prepare and submit periodic reports to direct management pertaining to store activities and any issues that may occur.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor degree in Business Administration or related field.</li> <li>Minimum of 5-7 years of experience in the same or related field.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1. Assists the kitchen chef or his delegate in checking all incoming items</p><p>2. Monitors the food production according to the restaurant standard.</p><p>3. Prepares and cooks orders to the minute, according to the kitchen chef s order.</p><p>4. Arranges plates and helps in dishing out meal portions.</p><p>5. Sticks and adheres to the Fig Holding Standard recipes.</p><p>6. Ensures Hygiene and Sanitation Standard are attained in the section.</p><p>7. Adopts and coach s employee in his section the "Clean as you Go" method of working, by assuring that the work station and the cold room are kept clean and in an orderly fashion</p><p>8. Ensures that all recipes are sufficiently supplied with their requirements.</p><p>9. Conducts regular check-ins of cold kitchen fridges and walk-in coolers, the expiry dates, the labelling, cleanliness, and temperatures of the Cold room</p><p>10. Prepares market list for his section and forwards it to the kitchen chef.</p><p>11. Ensures that all equipment is correctly handled and well-maintained</p><p>12. Ensures that all cold dishes are prepared in an attractive and appetizing manner.</p><p>13. Participates in the preparation of all sauces, dressings, appetizers, salads, dishes, and garnishes in accordance with established recipe cards and methods.</p><p>14. Participates in the " la carte menu" and Decoration.</p><p>15. Assists in ensuring that portion control policy/standard plating instructions are adhered to.</p><p>16. Establishes and maintains effective employee relations.</p><p>17. Keeps an up-to-date standard recipe file for all food items to include: Recipe list (Cooking with style), Food costs, Importation items list and their costs, Items preparation timing, and Restaurant Standard Manual</p><p>18. Attends and conducts all on-the-job learning events as appropriate.</p><p>19. Ensures the section is kept in a clean and orderly fashion.</p><p>20. Ensures that all equipment/utensils in the section are correctly handled and maintained.</p><p>21. Demonstrates understanding and awareness of all company policies and procedures relating to health, safety &amp; hygiene.</p><p>22. Participates in the general communication meeting, directed by the Operations Manager and the Executive Chef, for all kitchen staff</p><p>23. Checks on the Labelling process and other food safety matters on a daily basis</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Recruiting: Sales Manager</b></p><p>1- FIELD OF BUSINESS : Distribution of underwear, nightwear and legwear</p><p>2- WORKING CONDITIONS: Monday until Friday From 8:00 am until 3:00 pm</p><p>3- Location : Broumana</p><p>Qualifications: Bachelor's degree in business management</p><p>Minimum 3 years experience in sales</p><p>Languages : Arabic, English &amp; French</p><p>Skills &amp; Abilities: Computer literacy (Special programs as Excel, Word, Powerpoint...)</p><p>Good analysis skills.</p><p>Good organisational skills, with accurate time management</p><p>RESPONSABILTIES AND DUTIES:</p><p>Sales Management</p><p>1- To set sales forecasts and devise actions to reach them</p><p>2- To monitor sales team on daily basis</p><p>3- To continuously issue and analyse statistics</p><p>4- To program market visits to push the sales and gather information about competition</p><p>5- To suggest and monitor promotions, offers, advertising material to support sales</p><p>6- To develop agreements with prime clients</p><p>7- To follow-up payments and take actions of slow payers</p><p>Suppliers and Orders</p><p>1- To handle contacts with suppliers of all company brands: correspondence, placing orders of classics and fashion, deals, new collections</p><p>2- To establish pricing strategy and set retail and wholesale prices, discounts, offers, bonus etc.. and check that they are properly introduced on the system</p><p>4- To monitor stock regularly and push or deplete the slow article</p><p>Shipments</p><p>1- To control all suppliers documents (proformas, invoices, packing lists, Euro1 certificates )</p><p>2- To organize and follow-up shipments of goods</p><p>3- To coordinate with accounting and logistics for clearing the goods and input and costing on system</p><p>Logistics</p><p>1- To control all operations of office and make sure all the work is done correctly, on time</p><p>2- To sign all daily transactions (invoices, credit notes, stock adjustments, transfers, clients sms )</p><p>3- To control changes in computer prices and incentives</p><p>4- To issue &amp; control weekly fuel consumption and car maintenance reports for accounting</p><p>5- To control cash table monthly</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications: Bachelor's degree in business management</p><p>Minimum 3 years experience in sales</p><p>Languages : Arabic, English &amp; French</p><p>Skills &amp; Abilities: Computer literacy (Special programs as Excel, Word, Powerpoint...)</p><p>Good analysis skills.</p><p>Good organisational skills, with accurate time management</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary: The Senior Accountant will provide financial information to management by researching and analyzing accounting data; preparing reports. He will also supervise general accounting operations and control our financial transactions, reconcile account balances and bank statements prepare month-end close procedures and ensure accuracy and effectiveness.</p><p>Duties and Responsibilities include but not limited to:</p><ul><li>Verify, allocate, post and reconcile accounts payable and receivable.</li><li>Analyze financial information and summarize financial status.</li><li>Prepare financial statements and produce budget according to schedule.</li><li>Assist with tax audits and tax returns.</li><li>Direct internal and external audits to ensure compliance.</li><li>Prepare and input the accounting entries on the accounting system.</li><li>Prepare the accounting reports and deliver them to the Group Accounting manager.</li><li>Apply all procedures for recording, classifying, summarizing, and disclosing of transactions.</li><li>Review and make necessary adjustments to the payroll lists, payment slips, and related taxes.</li><li>Maintain and file accounting records, backups and supporting documents in a secure and appropriate environment.</li><li>Prepare bank reconciliation (Cash and Banks Accountant).</li><li>Track and maintain a complete list of cash receipts and disbursements and the relevant supporting documents (Cash and Banks Accountant).</li><li>Track and maintain a complete list and numbering of fixed assets (Fixed Assets Accountant).</li><li>Calculate and allocate periodic depreciation to fixed assets (Fixed Assets Accountant).</li><li>Track and maintain a list of vendors, suppliers and third-party accounts payables (Accounts Payable Accountant).</li><li>Track and maintain a list of customers and other accounts receivables (Accounts Receivable Accountant).</li><li>Prepare aging reports (Accounts Receivable/Payable Accountant).</li><li>Supervising accounting staff</li><li>Review and manage accounts payables and receivables</li><li>Perform other clerical duties within the Accounting Unit.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements and Qualifications</p><ul><li>Bachelor s Degree in Accounting.</li><li>Profound experience with typical accounting procedures.</li><li>Good experience with general ledger functions and the month-end/year-end close process.</li><li>Min 5 years of relevant experience in the field of accounts/finance</li></ul><p>Skills:</p><ul><li>Excellent and strong interpersonal skills.</li><li>Strong analytical and quantitative skills, with accuracy and attention to detail.</li><li>Good MS Office skills particularly strong capabilities in MS Excel.</li><li>Good knowledge of financial accounting statements and business trends.</li><li>Able to work independently and highly meticulous.</li><li>Ethical Conduct.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A Beirut-based ready-to-wear retail company that has been bringing European fashion to Lebanon since 1990 across standalone boutiques, department stores, and online, is scaling the omnichannel operations and looking for an experienced E-Commerce Operations Manager to lead the charge. This role sits at the heart of the online business. You will be responsible for ensuring every order from placement to delivery is handled with speed, accuracy, and care. That means overseeing daily order management across all the e-commerce websites, coordinating inventory across stores, managing fulfillment methods including home delivery, click &amp; collect, ship from store, and store-to-store transfers, and making sure the delivery partners consistently meet their service levels. When things don't go to plan, you're the one who steps in, solves the problem, and puts processes in place so it doesn't happen again. Customer experience is equally central to this role. You'll lead the customer service team, ensuring fast, high-quality responses across WhatsApp, email, and social media, handling escalations with composure, and constantly looking for ways to improve the journey from the moment a customer clicks "order" to the moment it arrives at their door. You'll also work closely with store managers and the broader operations team to bridge the gap between the online and retail channels, building the communication and coordination that a true omnichannel business depends on. Regular reporting on order volumes, fulfillment rates, delivery performance, customer satisfaction, and team productivity will be part of your rhythm and you'll be expected to turn those numbers into clear action plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We're looking for someone with at least five years of experience in e-commerce operations, logistics, retail operations, or a related field, with a proven track record of managing teams and working in multi-site retail environments, with excellent communication skills in English. You're highly organized, data-driven, calm under pressure, and the kind of person who holds themselves and their team to a high standard not by micromanaging, but by setting clear expectations and following through. If you're ready to build something operational, rigorous, and customer-obsessed, we want to hear from you.</p><p></p></section>