Planning and Development Specialist Jobs in Lebanon

Promedic Holding is looking for an experienced Procurement & Logistics Specialist. <br> <br>Requirements: <br> <br>* 3–5 years of relevant experience <br>* Bachelor’s in Supply Chain, Business, or related field <br>* ERP procurement knowledge <br>* Strong negotiation & supplier management skills <br>* Experience in procurement, logistics, and import/export coordination

WE’RE HIRING | SOCIAL MEDIA SPECIALIST <br> <br>We are looking for a Social Media Specialist to join our team! <br> <br>Key Responsibilities: <br> <br>Develop and manage social media strategies. <br>Create and maintain monthly marketing & content calendars. <br>Manage all social media platforms and ensure consistent posting. <br>Create engaging content and monitor performance. <br>???? Interested? Send us your CV: <br>???? consultant@bso.com.lb <br>???? 81-171040

<p><strong>Key Responsibilities</strong></p><ul><li>Perform tire mounting, balancing, rotation, repair, and inspection.</li><li>Inspect tires for damage, wear, and pressure issues.</li><li>Recommend appropriate tire replacements or repairs.</li><li>Assist customers in selecting suitable tires based on their vehicle and needs.</li><li>Safely operate tire changers, wheel balancers, and related equipment.</li><li>Diagnose tire-related issues and recommend suitable solutions.</li><li>Assist with wheel alignment and suspension-related tasks when required.</li><li>Maintain accurate service records and a clean, organized work area.</li><li>Follow all safety procedures and maintain equipment properly.</li><li>Provide professional customer service and support other mechanical tasks as needed.</li></ul><p><strong>Working Schedule</strong></p><ul><li>Monday Friday: 8:00 AM 5:00 PM</li><li>Saturday: 8:00 AM 1:00 PM</li><li>Summer schedule: Saturdays are worked on a rotating basis for 6 months.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>High school diploma or equivalent.</li><li>Technical/vocational education in automotive mechanics is an advantage.</li><li>2+ years of experience in tire service, tire fitting, or a similar automotive position.</li><li>Good knowledge of tire mounting, balancing, rotation, repair, and inspection.</li><li>Familiarity with different tire types, sizes, brands, and specifications.</li><li>Ability to safely operate tire service equipment.</li><li>Strong attention to detail and commitment to safety.</li><li>Good communication and teamwork skills.</li><li>Willingness to learn and stay updated on tire products and industry practices.</li></ul>

<p>Needed a Marketing&amp; Sales Specialist for a Lebanese Children s Publishing House In Jnah.</p><p><b><br></b></p><p><b>Responsibilities:</b></p><ul><li>Developing a feasible marketing and sales strategy.</li><li>Developing and applying social media Strategy.</li><li>Communicating with customers: Prices, terms and conditions of sales programs.</li><li>Communicating with schools: making visits and necessary follow up.</li><li>Organizing list of key people and establishments.</li><li>Organizing attractive activities for children.</li><li>Communicating openly, solving problems proactively and offering creative ideas.</li><li>Contributing to the total effectiveness of the department.</li><li>Assisting in preparing all Marketing Materials (Emailing Campaigns, Newsletters, )</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be self-motivated, self-driven professional individual.</li><li>Strong Command of English and Arabic</li><li>Excellent communication &amp; Negotiation skills</li></ul>

<p>Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Process incoming urgent orders and handle complicated purchases with patience and sound judgment.</li><li>Carefully verify all order and purchase details using a required double-check procedure.</li><li>Identify and resolve order problems, asking teammates when necessary.</li><li>Monitor the order queue and complete all urgent open orders before the end of each shift.</li><li>Communicate clearly and professionally.</li><li>Maintain accuracy and focus during both busy and repetitive periods.</li></ul><p>Performance Evaluation</p><p>Performance will be reviewed weekly during the training and probation period, with priority given to:</p><ul><li>Order accuracy and error prevention.</li><li>Completion of assigned actionable orders.</li><li>Productivity and daily order statistics.</li><li>Communication, reliability, and problem-solving.</li></ul><p>Work Location</p><p>Remote Work from home.</p><p>Work Schedule</p><ul><li>Six days per week, including weekends.</li><li>Eight (8) hours per shift.</li><li>3:00 p.m. to 11:00 p.m. Lebanon time.</li><li>One scheduled day off per week.</li></ul><p>Training</p><p>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Exceptional attention to detail and commitment to accuracy.</p><p>Patient, consistent, and able to stay focused during repetitive work.</p><p>Proactive and quick-thinking without sacrificing accuracy.</p><p>Comfortable learning and working online with browsers.</p><p>Strong organizational and problem-solving skills.</p><p>Good written and spoken English.</p><p>Able to work independently with minimal supervision.</p><p>High level of responsibility, integrity, and confidentiality.</p><p>Reliable computer for remote work from home.</p>

Needed a Marketing& Sales Specialist for a Lebanese Children’s Publishing House In Jnah. <br> <br>Responsibilities: <br>-Developing a feasible marketing and sales strategy. <br>-Developing and applying social media Strategy. <br>-Communicating with customers: Prices, terms and conditions of sales programs. <br>-Communicating with schools: making visits and necessary follow up. <br>-Organizing list of key people and establishments. <br>-Organizing attractive activities for children. <br>-Communicating openly, solving problems proactively and offering creative ideas. <br>-Contributing to the total effectiveness of the department. <br>-Assisting in preparing all Marketing Materials (Emailing Campaigns, Newsletters,…) <br> <br>Desired Skills and qualifications: <br>-Must be self-motivated, self-driven professional individual. <br>-Strong Command of English and Arabic <br>-Excellent communication & Negotiation skills <br> <br> <br>???? To Apply: <br>Please send your CV to recruiting@alhadaekgroup.com and mention the required job title "Marketing&Sales Specialist” in the subject line

Looking for a creative and detail-oriented 3D Visualizer to join our team. The role is responsible for transforming architectural, interior, retail, and commercial design concepts into high-quality 3D models, realistic renderings, and visual presentations

<p>Join our team as a Talent Acquisition Partner and help us hire the right people, faster by owning end-to-end recruiting from sourcing through onboarding.</p><p>Drive efficient, compliant, and high-quality hiring by managing the full recruitment lifecycle, optimizing recruiting processes, and building sustainable talent pipelines to improve time-to-fill, time-to-hire, and quality of hire.</p><p><strong>Job Duties and Responsibilities</strong></p><ul><li>Applicant Tracking Systems (ATS)</li><li>LinkedIn Recruiter and sourcing tools</li><li>Recruitment metrics and funnel reporting</li><li>Scheduling and interview management tools</li><li>Stakeholder management</li><li>Structured interviewing and assessment</li><li>Candidate communication and empathy</li><li>Process improvement mindset</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Applicant Tracking Systems (ATS)</li><li>LinkedIn Recruiter and sourcing tools</li><li>Recruitment metrics and funnel reporting</li><li>Scheduling and interview management tools</li><li>Structured interviewing and assessment</li><li>Stakeholder management</li><li>Candidate communication and empathy</li><li>Process improvement mindset</li><li>Compliance-focused hiring documentation</li></ul>

We are looking for a creative, proactive, and experienced Social Media Specialist to join our team at a vibrant resto pub in Gemmayzeh. <br> <br>Key Responsibilities: <br> <br>Develop and execute the social media strategy across platforms. <br>Create engaging content including photos, videos, reels, stories, and captions. <br>Plan and manage the monthly content calendar. <br>Cover events, live entertainment, and promotions through real-time social media updates. <br>Engage with followers by responding to messages, comments, and reviews in a timely manner. <br>Monitor social media trends and recommend creative ideas to increase engagement and reach. <br>Launch and manage paid social media campaigns when required. <br>Track performance metrics and provide monthly reports with insights and recommendations. <br>Coordinate with management, photographers, designers, influencers, and other partners to ensure consistent branding. <br>Maintain the brand's voice and visual identity across all digital platforms

<p>OVERVIEW Saint George University Medical Center(SGUMC), the primary teaching hospital of the Faculty of Medicine at Saint George University of Beirut(SGUB), invites applications for a full-time or part-time Cytogeneticist Specialist Level to join its Department of Laboratory Medicine.</p><p>Job Title: Cytogenetics Specialist</p><p>Reports to: Department of Laboratory Medicine</p><p>Key Responsibilities</p><p>1. Clinical Duties Cytogenetics</p><p>The successful candidate will oversee and interpret the full spectrum of constitutional and acquired cytogenetic studies, including but not limited to:</p><ul><li>Conventional karyotyping (prenatal, postnatal, oncology, hematologic malignancies)</li><li>Fluorescence in situ hybridization (FISH) for constitutional and oncologic indication</li><li>Analysis of bone marrow and peripheral blood specimens for hematologic disorders</li><li>Prenatal cytogenetic diagnosis (amniotic fluid, chorionic villi sampling)</li><li>Postnatal evaluation of developmental delay, congenital anomalies, and infertility</li><li>Interpretation and reporting in accordance with international cytogenetics guidelines</li><li>Knowledge and skills in molecular techniques including NGS is an added advantage</li></ul><p>The candidate will ensure quality assurance, proper validation of new assays, documentation, and compliance with laboratory accreditation standards.</p><p>2. Laboratory Leadership and Quality Responsibilities</p><ul><li>Supervision of technologists and trainees within the Cytogenetics Unit</li><li>Oversight of quality control and proficiency testing programs</li><li>Development and updating of SOPs</li><li>Participation in laboratory inspections, audits, and accreditation processes</li><li>Implementation of new technologies and workflow optimization</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>MD or PhD in Genetics, Cytogenetics, Molecular Genetics, or related field</p><p>Strong communication skills and ability to work within multidisciplinary academic teams</p><p>Prior academic or teaching experience is preferred</p>

<p><strong>Job Title: Import Export Specialist</strong></p><p><strong>Job Type: Full-Time | Location: Safra, Lebanon | Working Hours: 8:30 AM – 5:00 PM | On-Site</strong></p><p><strong>Company Overview:</strong><br>Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p><strong>Job Description:</strong></p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</p></li><li><p>Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</p></li><li><p>Prepare and organize Ministry of Health files for submission related to import/export requirements.</p></li><li><p>Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</p></li><li><p>Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</p></li><li><p>Track shipments and provide regular updates to internal teams and customers.</p></li><li><p>Ensure compliance with customs regulations and documentation requirements.</p></li><li><p>Maintain accurate records of all shipments and logistics activities.</p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><ul><li><p>Follow up on sales leads generated from exhibitions and events.</p></li><li><p>Assist in contacting potential customers via email and phone.</p></li><li><p>Support lead tracking and follow-up activities to ensure timely communication.</p></li></ul><br><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li><p>Experience in logistics, import/export, or supply chain operations.</p></li><li><p>Strong knowledge of shipping documents and customs procedures.</p></li><li><p>ERP system knowledge is a plus.</p></li><li><p>Good organizational and communication skills.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.</p></li><li><p>Proficiency in Microsoft Office (especially Excel).</p></li><li><p>Attention to detail and problem-solving mindset.</p></li></ul>

<p>Manage and oversee the company s invoicing operations on a daily basis</p><p>Prepare, issue, and process invoices with high accuracy and attention to detail</p><p>Follow up on invoices, payments, and billing matters in a timely manner</p><p>Ensure all invoicing records and documentation are properly maintained</p><p>Coordinate with different departments regarding invoicing and payment follow-ups</p><p>Resolve invoicing discrepancies and support smooth financial operations</p><p>Assist in monthly closing and reporting activities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>This position is open to female candidates only.</li><li>Bachelor s degree in Accounting, Finance, or a related field</li><li>Minimum 2 5 years of experience in accounting</li><li>Strong expertise in invoicing and billing is a must</li><li>Candidate must be highly skilled and confident in handling invoicing operations independently</li><li>Excellent attention to detail and accuracy</li><li>Proficiency in Microsoft Excel and accounting systems</li><li>Strong organizational, follow-up, and communication skills</li><li>Ability to work under pressure and meet deadlines</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>A reputable company in Lebanon is seeking to recruit an Online Sales Specialist (FMCG).</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field;</li> <li>2+ years of customer service, banking, retail, or financial services experience;</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>