SEO Specialist Jobs
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<p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Business Analyst who will conduct needs analysis and determine the requirements of a project, document them, and communicate them clearly to all stakeholders.Encourage the identification of areas that need updating or re-engineering, and provide alternative solutions.</p><p>Duties & Responsibilities:</p><p>Investigate and analyze business activities by using ICT resources and typically take the lead role in:</p><ul><li>Business Analysis Planning and Monitoring</li><li>Eliciting requirements</li><li>Requirements Management and communication</li><li>Requirements Gathering and Analysis</li><li>Solution assessment and validation</li></ul><p>Help the product owner establish user stories from the requirement models created during business analysis, defining Content of Sprint, understanding the project plans and articulation of roles, goals and timelines, and conducting detailed requirements analysis and quality EPICs/User story documentation.</p><p>Groom the backlog in coordination with the Product Owner, Product Manager, and the rest of the product team, by considering purpose, organizing and prioritizing user stories, and splitting epics into user stories.</p><p>Conduct Research & Development practices, processes, and tools to understand and enhance the Business Model & Ecosystem, and to ensure the company s competitive intelligence and anticipation & responsiveness to disruptive competition.</p><p>Standardize the communication using specific terminology between the clients and the developers, while documenting the client s direction, structure, business processes, business needs/requirements as part of requirements gathering.</p><p>Be involved in reviewing the QMR (Quality Management Review) and audit observations in order to accurately and efficiently execute test plans for sanity checks, assemble and document all test results, and clear out issues related to business as usual maintenance and support.</p><p>Perform root cause analysis to implement appropriate solutions and build quality from the source, and work proactively and detect pain points through analyzing the processes and identifying specific patterns.</p><p>Help the team to get a better grasp of the project and where it fits within the organizational strategy, and facilitate the creation of ICT solutions, and identify areas for improvement.</p><p>Train and support end users, professional services team members, Quality Assurance and Development teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (BS) in MIS or Computer Science or Business Management with extensive experience in Solutions Provider industry.</li><li>Working knowledge of Agile Methodology, and good grasp of the different tools and techniques available for Agile.</li><li>Ability to comprehend in-depth business knowledge & terminologies, and to recognize and prioritize business value.</li><li>Capacity to identify and write different test scenarios, test cases and execute them.</li><li>Knowledge of software development lifecycle (SDLC).</li><li>High curiosity and eagerness to learn</li><li>Good reason and ability to logically process data</li><li>Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.</li><li>Ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li></ul>
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<p><strong>Appointment Scheduler Specialist (Entry-Level)</strong><br><strong>Location:</strong> <strong>Lebanon, Pennsylvania, United States</strong><br><strong>Employment Type:</strong> <strong>Full-Time & Part-Time</strong><br><strong>Salary:</strong> <strong>$25 - $38 USD per hour</strong><br><strong>About Waga Energy</strong><br>Waga Energy is a pioneering organisation dedicated to combating climate change by upgrading landfill gas into grid-compliant Renewable Natural Gas (RNG), also known as biomethane. Our patented WAGABOX® technology, the result of ten years of dedicated research and development, recovers methane from waste breakdown and purifies it for direct injection into the gas grid. This innovative process combines membrane filtration and cryogenic distillation to produce high-quality biomethane from our fully automated, 24/7 remotely supervised units. With 23 units currently in operation and many more under construction globally, we are making a significant impact, having already avoided the emission of 190,000 tons of eqCO2. Headquartered in Grenoble, France, a world-renowned centre for high-tech innovation, Waga Energy is expanding rapidly with subsidiaries in the United States, Canada, and Spain.<br><strong>Job Overview</strong><br>We are seeking a motivated and highly organised Entry-Level Appointment Scheduler Specialist to join our dynamic team. In this crucial role, you will be the first point of contact for many of our stakeholders, responsible for efficiently managing and coordinating schedules. The ideal candidate will be an excellent communicator with a keen eye for detail and the ability to handle multiple priorities in a fast-paced environment. This position offers the flexibility of either <strong>day or night shifts</strong>.<br><strong>Key Responsibilities</strong><br></p><br><br><ul><li>Manage a high volume of inbound and outbound calls and emails to schedule appointments and site visits.</li><li>Coordinate complex calendars for multiple teams and individuals, ensuring no scheduling conflicts arise.</li><li>Communicate effectively with clients, partners, and internal staff to confirm, reschedule, or cancel appointments as necessary.</li><li>Maintain accurate and up-to-date records of all scheduling activities in our company database and CRM system.</li><li>Provide preparatory information to relevant parties ahead of scheduled meetings or visits.</li><li>Serve as a professional and knowledgeable representative of Waga Energy, providing exceptional customer service at all times.</li><li>Collaborate with various departments to ensure seamless operational workflow.</li></ul><p><strong>Qualifications and Skills</strong><br></p><br><br><ul><li>Exceptional organisational and time-management skills are essential.</li><li>Strong verbal and written communication abilities with a professional and courteous manner.</li><li>Proficiency in using standard office software, including MS Office Suite and calendar management applications.</li><li>A meticulous eye for detail and a commitment to accuracy.</li><li>The ability to work independently and collaboratively as part of a team.</li><li>A proactive approach to problem-solving and the ability to adapt to changing priorities.</li><li>Previous experience in a scheduling, administrative, or customer service role is advantageous but not required.</li></ul><br><p><strong>Benefits</strong></p><br><br><ul><li>Annual Base Salary Based on Experience</li><li>Work from Home</li><li>Flexible Schedule</li><li>Paid Time Off (PTO)</li><li><strong>Medical, Vision and Dental Insurance</strong></li></ul><br>
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GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Business Analyst who will conduct needs analysis and determine the requirements of a project, document them, and communicate them clearly to all stakeholders.Encourage the identification of areas that need updating or re-engineering, and provide alternative solutions.
<br>
<br>Duties & Responsibilities:
<br>
<br> Investigate and analyze business activities by using ICT resources and typically take the lead role in:
<br> Business Analysis Planning and Monitoring
<br> Eliciting requirements
<br> Requirements Management and communication
<br> Requirements Gathering and Analysis
<br> Solution assessment and validation
<br> Help the product owner establish user stories from the requirement models created during business analysis, defining Content of Sprint, understanding the project plans and articulation of roles, goals and timelines, and conducting detailed requirements analysis and quality EPICs/User story documentation.
<br> Groom the backlog in coordination with the Product Owner, Product Manager, and the rest of the product team, by considering purpose, organizing and prioritizing user stories, and splitting epics into user stories.
<br> Conduct Research & Development practices, processes, and tools to understand and enhance the Business Model & Ecosystem, and to ensure the company’s competitive intelligence and anticipation & responsiveness to disruptive competition.
<br> Standardize the communication using specific terminology between the clients and the developers, while documenting the client’s direction, structure, business processes, business needs/requirements as part of requirements gathering.
<br> Be involved in reviewing the QMR (Quality Management Review) and audit observations in order to accurately and efficiently execute test plans for sanity checks, assemble and document all test results, and clear out issues related to business as usual maintenance and support.
<br> Perform root cause analysis to implement appropriate solutions and build quality from the source, and work proactively and detect pain points through analyzing the processes and identifying specific patterns.
<br> Help the team to get a better grasp of the project and where it fits within the organizational strategy, and facilitate the creation of ICT solutions, and identify areas for improvement.
<br> Train and support end users, professional services team members, Quality Assurance and Development teams.
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<br>Qualifications
<br>
<br> University degree (BS) in MIS or Computer Science or Business Management with extensive experience in Solutions Provider industry.
<br> Working knowledge of Agile Methodology, and good grasp of the different tools and techniques available for Agile.
<br> Ability to comprehend in-depth business knowledge & terminologies, and to recognize and prioritize business value.
<br> Capacity to identify and write different test scenarios, test cases and execute them.
<br> Knowledge of software development lifecycle (SDLC).
<br> High curiosity and eagerness to learn
<br> Good reason and ability to logically process data
<br> Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.
<br> Ability to interact professionally with a diverse group, executives, managers, and subject matter experts
1. Company Description:
<br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region.
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<br>2. Job Purpose:
<br>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry.
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<br>3. Duties & Responsibilities:
<br>Develop and implement comprehensive marketing strategies to achieve business objectives.
<br>Conduct market research to identify trends, customer needs, and competitor strategies.
<br>Create and manage annual marketing budgets and allocate resources effectively.
<br>Oversee brand positioning, ensuring consistency across all marketing channels.
<br>Manage and evolve the company’s visual identity, including packaging design, advertising, and digital presence.
<br>Develop strategies to increase brand equity and consumer loyalty.
<br>Plan & execute product launches including creating marketing collateral, coordinating campaigns & engaging sales team
<br>Work with R&D and production teams to align product development with market demands.
<br>Analyze product performance and develop strategies to improve market share.
<br>Manage the company’s online presence, including website, social media platforms, and e-commerce initiatives.
<br>Plan and execute digital campaigns using AI & latest marketing trends to drive traffic and conversions.
<br>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics.
<br>Partner with the sales team to develop promotional materials, sales tools, and presentations.
<br>Provide insights on consumer behavior and industry trends to support sales strategies.
<br>Track and evaluate marketing campaign performance through KPIs and ROI analysis.
<br>Generate regular reports to present key findings and recommendations to stakeholders.
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<br>3. Qualifications & Experience:
<br>Bachelor’s degree in business administration with emphasis in marketing - MBA degree is a plus
<br>Marketing/Social media certifications
<br>10+ years of experience in a similar role - F&B industry is mandatory
<br>Proven track record of developing successful marketing campaigns and achieving measurable results
<br>Strong leadership and team management skills.
<br>Excellent communication, negotiation, and interpersonal skills.
<br>Ability to analyze sales data and market trends.
<br>Problem-solving and decision-making abilities
1. Company Description:
<br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region.
<br>
<br>2. Job Purpose:
<br>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry.
<br>
<br>3. Duties & Responsibilities:
<br>Develop and implement comprehensive marketing strategies to achieve business objectives.
<br>Conduct market research to identify trends, customer needs, and competitor strategies.
<br>Create and manage annual marketing budgets and allocate resources effectively.
<br>Oversee brand positioning, ensuring consistency across all marketing channels.
<br>Manage and evolve the company’s visual identity, including packaging design, advertising, and digital presence.
<br>Develop strategies to increase brand equity and consumer loyalty.
<br>Plan & execute product launches including creating marketing collateral, coordinating campaigns & engaging sales team
<br>Work with R&D and production teams to align product development with market demands.
<br>Analyze product performance and develop strategies to improve market share.
<br>Manage the company’s online presence, including website, social media platforms, and e-commerce initiatives.
<br>Plan and execute digital campaigns using AI & latest marketing trends to drive traffic and conversions.
<br>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics.
<br>Partner with the sales team to develop promotional materials, sales tools, and presentations.
<br>Provide insights on consumer behavior and industry trends to support sales strategies.
<br>Track and evaluate marketing campaign performance through KPIs and ROI analysis.
<br>Generate regular reports to present key findings and recommendations to stakeholders.
<br>
<br>3. Qualifications & Experience:
<br>Bachelor’s degree in business administration with emphasis in marketing - MBA degree is a plus
<br>Marketing/Social media certifications
<br>10+ years of experience in a similar role - F&B industry is mandatory
<br>Proven track record of developing successful marketing campaigns and achieving measurable results
<br>Strong leadership and team management skills.
<br>Excellent communication, negotiation, and interpersonal skills.
<br>Ability to analyze sales data and market trends.
<br>Problem-solving and decision-making abilities
<h2 class="h5">Job description</h2>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for an experienced, highly driven Sales Development Representative (SDR) who is fluent in Arabic and English and thrives in a fast-paced B2B outbound sales environment.<br> This is a high-volume outbound sales role, ideal for someone who is comfortable making 100+ calls per day, confidently engaging decision-makers, handling objections, qualifying prospects, and consistently generating sales opportunities.<br> The successful candidate will have 3+ years of professional experience, proven B2B sales experience, and strong hands-on knowledge of CRM systems.<br> Key Responsibilities Make 100+ outbound calls per day to prospective B2B customers.<br> Prospect, engage, and qualify potential customers through cold calling and outbound outreach.<br> Communicate professionally and confidently with prospects in both Arabic and English .<br> Identify decision-makers and uncover business needs, pain points, and potential sales opportunities.<br> Qualify prospects against defined criteria and book high-quality meetings for the sales team.<br> Handle objections confidently and maintain effective conversations with prospective customers.<br> Maintain accurate and detailed prospect records, activities, notes, and follow-ups within the CRM.<br> Consistently work toward individual and team KPIs, including call volume, meetings booked, qualified opportunities, and conversion rates.<br> Follow structured sales processes and continuously improve messaging and outreach based on performance.<br> Collaborate closely with Account Executives and other members of the sales team.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent professional English – required , with excellent verbal and written communication skills.<br> 3+ years of overall professional experience.<br> Proven B2B sales, business development, or Sales Development Representative experience.<br> Demonstrated experience working in a high-volume outbound environment and the ability to consistently complete 100+ calls per day.<br> Strong cold-calling, prospecting, lead generation, objection-handling, and qualification skills.<br> Proven hands-on experience using CRM platforms to manage leads, activities, pipelines, and follow-ups.<br> Comfortable speaking with business owners, executives, and other decision-makers.<br> Highly target-driven, resilient, organized, and comfortable working against demanding KPIs.<br> Reliable internet connection and a professional remote-working setup.<br></span> </div>
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Result of Service<br>To render services as graphic design assistant in the Conference Management Section: • Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts. • Determine size and arrangement of illustrative material and copy and select style and size of type. • Use Adobe Creative cloud. • Mark up, paste, and assemble final layouts to prepare layouts for printer. • Draw and print charts, graphs, illustrations, and other artwork, using computer. • Review final layouts and suggest improvements as needed. • Develop design ideas by researching and brainstorming with colleagues. • Prepare sketches, instructions, and layout diagrams. • Prepare story boards.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>This position is located within the Conference Management Section (CMS), Resource Management and Service Development Division (RMSDD) of the Economic and Social Commission for Western Asia (ESCWA), The IC will report directly to the Assistant Document Management Officer under the overall guidance of Chief CMS. The IC is required to undertake the following tasks: • Design unique, creative, and consistent outputs. • Meet with client to identify needs and address as required. Identify substantive content, communication objective, media, and design options. • Develop concept and determine illustrative requirements. • Produce camera-ready documents for printing by incorporating changes as marked by author and editors, prepare artwork of approved designs for final review, color separation and printing (scan pictures, photo retouch images, redraw charts, maps, tables, figures, and logos). • Use time efficiently; consistently meet all deadlines. • Develop creative solutions, take ownership for all responsibilities and honor commitments. • Styles knowledge.<br> Qualifications/special skills<br>A Bachelor's degree in fine arts or any other related areas is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 13 years of professional experience in publication production, including desktop publishing, graphic design, and layout, or related area is required. Working knowledge in Adobe Suite (Adobe InDesign, Adobe Photoshop, Adobe Illustrator) and Mircosoft office is required. Experience in drawing computer animation, infographic and printmaking design, books illustrations, art installation and photography or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Knowledge of French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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Job Purpose • Responsible for supporting the implementation of regulatory strategies and plans for Pharmaline's portfolio and licensed products locally and in export markets.<br>• Responsible for ensuring timely marketing authorization, approvals and lifecycle management of products in local and export markets, while guaranteeing compliance with regulatory requirements.<br>• Perform duties in accordance with Malia Group Policies and Procedures.<br> <br><br> Duties And Responsibilities On Regulatory Affairs<br>• Ensure Pharmaline products comply with registration, pricing, and reimbursement regulations in local and export markets.<br>• Manage Pharmaline’s and licensors’ regulatory portfolio including preparation and submission of CTD dossiers, new registrations, variations, renewals, repricing, and lifecycle management submissions in local and export markets.<br>• Conduct daily visits to the Ministry of Public Health (MoPH) to follow up on regulatory submissions, applications and approvals.<br>• Prepare registration and repricing applications for Pharmaline and licensed pharmaceutical and para-pharmaceutical products for local and export markets.<br>• Ensure all regulatory aspects of applications submitted to Ministries, reimbursement institutions, governmental and non-governmental entities, Orders of Pharmacists, and Orders of Physicians are completed within the required timeframe.<br>• Coordinate artwork review for Pharmaline's portfolio in collaboration with the manufacturing team, ensuring compliance with regulations and quality standards.<br>• Maintain proper documentation systems for all Regulatory Affairs activities and submissions.<br>• Support regulatory compliance readiness and assist in preparation for regulatory inspections and audits.<br>• Coordinate Regulatory Affairs matters related to the manufacturing site; organize and follow up on local, foreign, public and private regulatory inspections and related certificates issuance for the site in coordination with concerned departments.<br>• Maintain effective relationships with regulatory authorities, ministries, institutions, and principals to ensure efficient execution and follow-up of regulatory activities.<br>• Ensure a high standard of service with the regulatory liaison of the Principals.<br>• Support regulatory applications related to product reimbursement and introduction of products into hospitals and other healthcare institutions as needed.<br>• Support supply chain activities such as invoice legalization, customs declarations and inspection process when needed.<br>• Coordinate with the legal department for the trademarks registration at the Ministry of Economy & Trade.<br>• Monitor and stay up to date with national and international regulatory guidelines, requirements and best practices<br>On Pharmacovigilance Support<br>• Support pharmacovigilance operational activities under Regulatory Affairs supervision, including case processing coordination, literature screening, safety reporting and compliance.<br>• Coordinate pharmacovigilance activities with external service providers when required.<br>• Assist in literature screening and safety information monitoring.<br>• Contribute to the preparation and submission of Periodic Safety Update Reports (PSURs).<br>• Ensure compliance with pharmacovigilance reporting timelines and requirements.<br>On Interdepartmental Tasks<br>• Share with the Marketing team regulatory intelligence feedback including competitor and market regulatory information.<br>• Control shipping documents of goods prior to their submission to the Ministry of Public Health (MoPH) in coordination with the procurement department and follow up when needed.<br>• Generate and share with concerned departments, knowledge on local and international pharmaceutical regulations (Registration, pricing, patent..).<br>• Collaborate proactively with the R&D, Marketing and Sales departments to ensure smooth and timely execution of approved plans.<br><br> <br><br>
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<h2 class="h5">Job description</h2>
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<span>We’re looking for a strong AI Product Designer with excellent UX fundamentals, sharp UI taste, and an AI-first approach to how digital products are designed.<br> This is not a traditional UX/UI role with a few AI tools added to the workflow.<br> We want someone who understands design principles deeply but actively uses AI to rethink how research is synthesized, ideas are explored, interfaces are generated, prototypes are created, and design decisions are validated.<br> You should be equally comfortable thinking through a complex user flow and obsessing over the quality of the final interface.<br> The right person knows when AI can accelerate the work, when human judgment matters more, and how to use both without compromising design quality.<br> What You’ll Do ❏ Turn business requirements, research, and user needs into clear product experiences ❏ Design user journeys, task flows, information architecture, wireframes, prototypes, and polished interfaces ❏ Produce high-quality UI with strong attention to hierarchy, typography, spacing, interaction, and visual consistency ❏ Use AI throughout the design process to accelerate research synthesis, ideation, UX exploration, wireframing, prototyping, content generation, and design iteration ❏ Experiment with emerging AI design tools and develop better, faster ways of working ❏ Move rapidly from an idea or brief to multiple design directions without sacrificing design quality ❏ Build and maintain scalable design systems, components, patterns, and reusable foundations ❏ Prototype AI-powered product experiences, including conversational interfaces, copilots, intelligent workflows, recommendations, and automation ❏ Work closely with product, AI, automation, and engineering teams to make sure the intended experience survives implementation ❏ Review designs critically and continuously improve usability, clarity, and visual quality You’re a Fit If You ❏ Have 4+ years of strong product or UX design experience across web and mobile products ❏ Have a portfolio that demonstrates both strong UX thinking and genuinely good UI taste ❏ Understand design fundamentals rather than relying on templates or generated interfaces ❏ Can take an unclear problem and turn it into a logical, usable, and visually strong product experience ❏ Are highly proficient in Figma, including Auto Layout, components, variants, prototyping, and design systems ❏ Already use AI meaningfully in your day-to-day design process, not just ChatGPT for copy or occasional image generation ❏ Actively experiment with AI-powered design, prototyping, research, and product-building tools ❏ Understand how AI changes product experiences, including uncertainty, human oversight, explainability, automation, and conversational interaction ❏ Can tell the difference between an AI-generated interface that looks impressive and one that is actually well designed ❏ Have strong visual judgment and care deeply about details ❏ Work quickly, explore multiple directions, and are comfortable throwing away mediocre ideas ❏ Stay actively informed about new AI design capabilities and are constantly testing better ways to work</span> </div>
<h2 class="h5">Job description</h2>
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Result of Service<br>This consultancy is expected to result in a discussion paper “Toward an Arab Regional Perspective on Sustainable Development Beyond 2030”. The deliverable will serve as a foundation for a regional consultation to be undertaken by ESWA ahead of the 2027 SDG Summit, and will be refined based on the results of this consultation. The paper will be in English or Arabic and should be 30-35 pages in length to be submitted electronically as an MS Word file.<br> Work Location<br>Remote<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>The consultant will work closely with the Leader of the 2030 Agenda and SDG Coordination Cluster and/or delegated staff. Coordination and follow-up with the consultant will be done through e-mails, phone calls and virtual meetings. The consultant will be required to provide updates on progress and submit phased deliverables, as per the agreed timeline. The consultant will be responsible for developing a discussion paper structured around the questions outlined above. On the basis of research, the consultant will prepare an initial draft of the paper that s/he will refine in light of the ESCWA consultation. The consultant will illustrate his/her ideas with concrete examples from the Arab region or globally. Responsibilities: 1. Undertake a desk review of relevant literature. This includes recent documentation on the successes and challenges of the 2030 Agenda and the SDG framework, such as those reported by Arab countries in their VNR reports. 2. Prepare a first draft of the discussion paper for ESCWA’s initial review and subsequent use during the planned consultation. 3. Participate actively in the ESCWA consultation with VNR focal points, deliver interventions and facilitate discussions as required. 4. Synthesize discussions from the above consultation and reflect into a final version of the paper, to be approved with ESCWA.<br> Qualifications/special skills<br>A Master's university degree in public policy, economics, social development, or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 15 years of progressively responsible experience and research in public policy formulation, implementation and analysis in the Arab region is required.<br> Languages<br>English and French are the working languages of the United Nations. Arabic is also one of the six official languages of the United Nations and a working language of ESCWA. For this consultancy, fluency in English and Arabic are required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Environment, Health and Safety professionals who pride themselves on their ability to deliver extraordinary levels of customer service and direct a team that remains in compliance with all relevant corporate and local food safety and environment, health, and safety requirements.</p>
<p>As an Environmental Health and Safety (EHS) Manager, your key responsibilities will include:</p>
<ul>
<li>Develop Environmental Health and Safety & food safety manuals and review annually or less if required.</li>
<li>Lead or participate in various types of EHS/HACCP/ ISO/Sustainability/OHSMS compliance and/ or management system audits and provide guidance on conformance and corrective actions required.</li>
<li>Establish audit requirements to ensure compliance in food safety, occupational safety and environmental regulations. Oversee all audit results, evaluate trends, communicate results and establish action plans to ensure hotel remains in compliance with corporate and regulatory requirements.</li>
<li>Participate in incident investigation and document root cause, communicate results and set corrective actions required to prevent reoccurrence.</li>
<li>Assessing Hotel’s employee training needs, develop training materials and conduct training programs as necessary.</li>
<li>Ensure that the suppliers / contractors are complying with the EHS & food safety standards through audits and communications.</li>
<li>Monitor / identify relevant changes in Sustainability/Health and Safety / Food safety local regulations and laws and update the internal procedures, policies and forms accordingly.</li>
<li>Undertake regular EHS and food safety inspections at the workplace and implement corrective action where required.</li>
<li>Manage and control all documents (manuals, policies, procedures, logs etc.) related to EHSMS & food safety and the corresponding reports.</li>
<li>Collaborate with various departments to implement corporate social responsibility activities aimed at contributing positively to the community and environment.</li>
<li>Oversee the implementation and monitoring of Rotana Earth programs within the hotel</li>
<li>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</li>
<li>Comply with the hotel environmental, health and safety policies and procedures</li>
</ul>
<p>Occupational Health and Safety responsibilities will include:</p>
<ul>
<li>Develop OHSMS manuals, policies and procedures and review periodically or less if required.</li>
<li>Lead the implementation of OHS System and monitor the system through inspections, meetings e.g., OHS meetings, Management review… with the Head of departments as well as the operational colleagues.</li>
<li>Retain active involvement in periodic reviews and assisting in setting EHS objectives and targets.</li>
<li>Ensure that new employees receive all OHS trainings related to their specific tasks. <br>Report to senior management and sector regulatory authority on the OHSMS performance.</li>
<li>Ensure the Legal requirements are updated, communicated, and implemented throughout the property.</li>
<li>Establish and plan audits and inspections to ensure compliance with OHS regulations.</li>
<li>Oversee and communicate all audit results. Establish action plans to ensure the hotel compliance with OHS regulatory requirements.</li>
<li>Conduct and regularly review the risk assessment for all areas in the hotel in coordination with the concerned departments and implement specific control measures.</li>
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Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
3+ years </div>
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<h2 class="h5">Job description</h2>
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<span>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.<br> You will help customers use our software effectively, answer “how-to” questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations.<br> This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect.<br> You will resolve as much as possible during the initial interaction.<br> When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.<br> Tickets are initially triaged and tagged through AI-assisted workflows.<br> You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.<br> What You Will Do Work the Shared Support Queue Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution.<br> The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.<br> Support Customers Across Every Channel Provide support through phone, email, and chat.<br> Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.<br> Answer Product and Workflow Questions Help customers understand how to use the software in their day-to-day hotel operations.<br> This includes explaining features, walking users through processes, helping with configuration, and identifying when a “how-to” question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.<br> Work With AI-Assisted Support Tools Review AI-generated classifications and drafted responses before relying on them as our answer.<br> Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point.<br> You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.<br> Diagnose Issues Across Our Product Portfolio Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.<br> Troubleshoot Integrations Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.<br> Support Card Payments and Terminals Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues.<br> Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.<br> Support Distribution and OTA Connectivity Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.<br>com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues.<br> For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.<br> Maintain Accurate Support Records Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.<br> Reduce Repeat Contact When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request.<br> Helping customers find answers more easily and preventing repeat issues are core parts of the role.<br> Participate in Our Global Support Schedule Our customers operate across North America, EMEA, and APAC.<br> Support follows a global, followthe-sun model, and this role participates in a shift rotation that includes weekend coverage.<br> At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue Ability to manage and prioritize your workload without needing to be given a daily task list Strong ownership and follow-through, including confirming that the customer’s issue has been resolved Availability to participate in a shift rotation covering a 24/7 support struture Beneficial Experience Hotel front-desk, reservations, accounting, or back-office experience Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider Experience with channel managers, booking engines, or OTA extranets Experience with Zendesk or a comparable ticketing platform SQL knowledge or experience building reports from a relational database Basic networking knowledge Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness Experience supporting SaaS products or connected software platforms Hotel experience is valuable, but it is not required.<br> We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.<br> What We Will Teach You How a Hotel Operates You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit.<br> You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.<br> Why Certain Issues Are Emergencies A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.<br> Our Products and Environments You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.<br> Payments from End to End You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes Support must never access or modify.<br> Distribution and Connectivity You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.<br> Escalation and Incident Management You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.<br> How the Team Works Our Workload Follows Hotel Operations Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up.<br> A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40.<br> These tickets are shared across the team.<br> AI Assists the Team AI helps classify, route, and prioritize tickets and can draft suggested responses.<br> Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.<br> We Work as One Support Team The team shares responsibility for the queue and overall customer experience.<br> Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.<br> Performance Is Balanced Performance is evaluated across several areas, including: Resolution quality and accuracy Responsiveness Customer satisfaction Ticket ownership and follow-through Documentation and ticket hygiene Appropriate prioritization and escalation Contribution to the performance and knowledge of the wider team Ticket volume is considered in context and does not, by itself, determine performance.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for a driven, confident, and highly communicative Arabic-speaking Sales Development Representative to join a fast-paced sales team.<br> This is a high-volume outbound sales role, so you should be comfortable spending a significant portion of your day on the phone, speaking with prospective customers, qualifying opportunities, and booking meetings for the sales team.<br> You must be fluent in Arabic and English , with strong verbal communication skills in both languages.<br> Previous B2B sales, business development, lead generation, cold calling, or appointment-setting experience is highly preferred.<br> If you thrive in a target-driven environment, enjoy speaking with prospects, and aren't afraid to pick up the phone, this remote sales job could be a great fit.<br> Key Responsibilities Conduct a high volume of outbound calls to prospective customers every day.<br> Engage and communicate professionally with prospects in both Arabic and English .<br> Prospect into businesses and identify relevant decision-makers and potential customers.<br> Qualify inbound and outbound leads based on defined criteria.<br> Build rapport quickly and confidently handle objections over the phone.<br> Book qualified meetings and sales appointments for the wider sales team.<br> Follow up consistently with prospects across phone, email, and other outreach channels.<br> Maintain accurate prospect and activity records within the company's CRM.<br> Meet and exceed activity, meeting-booking, and other sales KPIs.<br> Collaborate closely with Account Executives and other members of the sales team to improve conversion rates.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent English – required , with excellent spoken and written communication skills.<br> Comfortable making high volumes of outbound calls every day – essential.<br> Previous experience in B2B sales, Sales Development, Business Development, cold calling, lead generation, or appointment setting is strongly preferred.<br> Confident speaking with business prospects and decision-makers over the phone.<br> Resilient, persistent, and comfortable handling rejection and objections.<br> Target-driven with a strong desire to achieve and exceed sales KPIs.<br> Strong organizational and follow-up skills.<br> Comfortable using CRM systems and sales prospecting tools.<br> Reliable internet connection and a professional remote-working environment.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><b>Localisation :</b> Full remote (Liban)</p><p><b>Disponibilité :</b> dès que possible</p><p><br></p><p>Talents IT est une société de services du numérique, spécialisée sur le développement logiciel, la data, la cybersécurité et le cloud. Nous accompagnons des clients grands comptes du secteur privé et du secteur public sur leurs projets tech les plus structurants.</p><p>Notre croissance repose sur une conviction simple : <b>la qualité de nos recrutements fait la qualité de nos prestations.</b> C'est pourquoi nous renforçons aujourd'hui notre équipe Talent Acquisition.</p><p><br></p><p>Le poste</p><p>Rattaché(e) à la Direction, vous prenez la responsabilité complète du cycle de recrutement de nos consultants IT, en binôme avec les Business Managers.</p><p><br></p><p>Vos missions</p><p><b>Sourcing & chasse</b></p><ul><li>Définir les stratégies de sourcing en fonction des besoins clients et des profils recherchés (développeurs, DevOps, data engineers, experts cyber, chefs de projet, architectes…)</li><li>Chasser sur l'ensemble des canaux : LinkedIn Recruiter, jobboards spécialisés, GitHub, communautés tech, cooptation, réactivation de vivier</li><li>Rédiger des annonces et des approches directes qui donnent envie de répondre</li></ul><p><br></p><p><b>Évaluation & suivi candidat</b></p><ul><li>Mener les préqualifications téléphoniques et les entretiens de recrutement</li><li>Évaluer les compétences techniques en lien avec nos référents tech, ainsi que l'adéquation au contexte de mission</li><li>Assurer un suivi candidat irréprochable : feedback systématique, transparence sur le process, accompagnement jusqu'à l'intégration</li></ul><p><br></p><p><b>Business partnering</b></p><ul><li>Travailler main dans la main avec les Business Managers : qualification des besoins clients, priorisation, points de suivi hebdomadaires</li><li>Participer au staffing et au suivi des consultants en intercontrat</li><li>Négocier les propositions d'embauche et sécuriser les prises de poste</li></ul><p><br></p><p><b>Pilotage & marque employeur</b></p><ul><li>Suivre vos indicateurs : nombre de recrutements, time-to-hire, taux de transformation, qualité du vivier</li><li>Contribuer à notre visibilité employeur : contenus, événements tech, salons, relations écoles</li></ul><p><br></p><p>Le profil que nous recherchons</p><ul><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p><p>Ce que nous offrons</p><ul><li><b>Un poste en full-remote</b> : process, outils et rituels pensés pour le distanciel dès le départ</li><li>Une équipe recrutement à taille humaine où vos idées sur le process ont un impact réel</li></ul><p><br></p><p>Le processus de recrutement</p><ol><li><b>Échange téléphonique</b> (20 min)</li><li><b>Entretien visio</b> (1 h) avec votre futur·e manager — parcours, méthodes, cas concrets</li><li><b>Mise en situation</b> : qualification d'un besoin fictif + stratégie de sourcing associée</li><li><b>Recrutement final</b></li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Français Indispensable</li><li><b>2 ans d'expérience minimum</b> en recrutement IT, en ESN, en cabinet de recrutement spécialisé ou en interne sur des profils tech</li><li>Une réelle <b>appétence technique</b> : vous savez distinguer un back-end Java d'un profil SRE et vous êtes capable de challenger un candidat sur son parcours</li><li><b>Autonomie et rigueur</b> : le full remote exige de savoir s'organiser, prioriser et rendre compte sans être sollicité·e</li><li>Excellent relationnel, aisance à l'oral, goût pour la négociation</li><li>Anglais professionnel apprécié [si contexte international]</li><li>La maîtrise d'un ATS ([ex. : Lever, Welcome to the Jungle Solutions, Teamtailor]) et de LinkedIn Recruiter est un plus</li></ul><p><br></p></div>
<p>The job in short As a Senior Business Analyst in Services, your goal is to define the essential requirements to enable our customers to achieve their objectives and realize their customer experience vision. You work closely with both our customers and development/SCRUM teams. You are the customer s proxy product owner for a project and guide the team in making the right choices to maximize project and customer success. Our clients and implementation partners see you as a trusted consultant. You analyze, capture and prioritize customer requirements for new customer experience initiatives. You identify product improvements and harvestable features. You define and actively improve best practices in your day-to-day work. You provide guidance to clients on the best usage of our product as well as customization. Where customisation might be necessary you also work with Backbase R&D colleagues to explore all out-of-the-box product options and where product cannot be used you recommend enhancements to the product. On the customer side, you are managing expectations and helping them translate their vision into a sound project backlog. You are seen as an expert by clients. You lead engaging workshops with our customers to identify all functional requirements needed. You actively contribute to the BA Chapter/Guild. You also provide some amount of mentoring to Junior Business Analysts. Meet the job You work closely with both our customers and the Backbase UX design and development teams. You are the product owner for a project and guide the team in making the right choices to maximize success for the project and the customer. Our customers and implementation partners see you as a trusted consultant. Together we work to successfully deliver our enterprise solution and achieve our customers goals. With the multi-disciplinary and internationally diverse teams at Backbase, you will analyze, capture, and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique challenges that must be overcome and it s up to you to think quickly and provide solutions that work for everyone. On the customer side, you will manage expectations and help them translate their vision into a sound project backlog. Due to some customers not working Agile, you will need knowledge of Agile development methodologies and be able to organize engaging workshops with customers to identify all of the technical requirements needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>You hold a university degree (preferable business or IT related);</li><li>You have 7+ years working experience as a Business Analyst in the field</li><li>You have experience working on lending products such as commercial, corporate or construction loans</li><li>You have excellent communication skills in English and you feel comfortable interacting with stakeholders within Backbase and potential customers and various level;</li><li>You are able to showcase good analytical and evaluative skills, and can translate customer pain points into detailed product requirements;</li><li>Organizational and cultural sensitivity comes naturally to you;</li><li>You are able to execute product gap analysis based on gathered requirements to maximize project and customer success;</li><li>You know your way around requirements management, process modeling and development methodologies.</li></ul>
<h2 class="h5">Job description</h2>
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Result of Service<br>The consultant will produce 3 deliverables in a timely manner: • Deliverable 1: By 20 September 2026 -- completion of an annotated outline setting out the conceptual framework, key research questions, proposed empirical methodology, data sources and structure of the paper. • Deliverable 2: By 30 October 2026 -- completion of the first full draft of the paper, including the conceptual analysis, empirical results, case studies, assessment of key constraints, policy implications and preliminary recommendations. • Deliverable 3: By 30 November 2026 -- finalization of the full paper by refining results, taking into account review comments, and including complete data and methodological documentation.<br> Work Location<br>Remote<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>Background The countries of the Arab region vary considerably in their resource endowments, productive structures and levels of economic diversification. While the region possesses significant productive assets, many economies remain concentrated in a limited number of sectors, with diversification often occurring in relatively low-value-added activities. Greater access to markets and inputs, coupled with supportive macroeconomic policies, can broaden productive capabilities, enable the emergence of new and higher-value-added activities, accelerate economic diversification and build resilience to economic shocks. Realizing these opportunities requires dynamic private sectors, stronger technological and productive capabilities, and supportive industrial policies. Against this background, ESCWA proposes an analytical paper on Economic Diversification and Resilience in the Arab Region to assess diversification patterns, opportunities and constraints, and identify policy priorities. Duties and Responsibilities The objective of the consultancy is to prepare an analytical paper on Economic Diversification and Resilience in the Arab Region. The paper will assess patterns and drivers of diversification across Arab economies, examine how access to markets and productive capabilities can enable new economic activities, and identify policies for accelerating diversification and building resilience. Under the overall guidance of ESCWA, the consultant will undertake the following tasks: • Assess the structure and evolution of diversification across Arab economies, including products, sectors, exports, markets and sources of income, and review existing industrial and diversification strategies. Examine data and assess trends over time at country and regional level. • Identify key constraints to diversification, including market fragmentation, commodity dependence, weak productive and technological capabilities, limited private-sector dynamism, financing constraints, skills gaps and institutional and regulatory barriers. • Discuss a framework of accelerating industrial development toward structural transformation, taking into account the assets and changing nature of economic activities across the region. • Develop policy recommendations for accelerating economic diversification and building resilience across the Arab region.<br> Qualifications/special skills<br>A PhD in economics or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of professional work experience in the field of research on regional development issues is required. Publications on macroeconomic policy and economic diversification issues in peer reviewed journals or international reports is required. Undertaking high-level initiatives from international organizations is desirable. Demonstration of quantitative analysis and interpretation is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariate; and Arabic is a working language of UNESCWA. For this position, fluency in English is required. Note: "Fluency" equals a rating of 'fluent' in all four area ( speak, read, write, and understand).<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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Consultancy on Macroeconomic Performance and Policy Frameworks in the Arab Region
Research & Development
<h2 class="h5">Job description</h2>
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Result of Service<br>The consultant will produce 3 deliverables in a timely manner: • Deliverable 1: By 15 September 2026 -- completion of an annotated outline setting out the conceptual framework, key research questions, proposed empirical methodology, data sources and structure of the paper. • Deliverable 2: By 30 October 2026 -- completion of the first full draft of the paper, including the conceptual analysis, quantitative and empirical results, assessment of key constraints, policy implications and preliminary recommendations. • Deliverable 3: By 30 November 2026 -- finalization of the full paper by refining results, taking into account review comments, and including complete data and methodological documentation.<br> Work Location<br>Remote<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>Background The Arab region possesses significant natural, financial, human and physical resources and considerable opportunities arising from regional markets, trade, investment, energy, technology, knowledge and labour mobility. Greater access to these resources and markets can expand productive capacity, improve resource allocation, facilitate investment and technology diffusion, and support diversification, productivity and economic resilience. However, macroeconomic instability, fragmented markets, weak productive capabilities, conflict and geopolitical uncertainty can limit these opportunities. Appropriate macroeconomic, trade, investment, industrial, financial and institutional policies are therefore critical for translating regional economic integration into sustainable economic transformation and shared prosperity. To address this gap, ESCWA proposes an analytical paper on Macroeconomic Performance and Policy Frameworks in the Arab Region. The paper will examine how access to markets and productive resources interacts with macroeconomic and structural conditions across Arab countries and identify policy priorities for strengthening productivity, diversification, resilience and sustainable economic transformation. Duties and Responsibilities The objective of the consultancy is to prepare an analytical paper on Macroeconomic Performance and Policy Frameworks in the Arab Region. The paper will assess the relationships between access to markets and productive resources and key macroeconomic and structural outcomes, identify factors that constrain these relationships, and develop a policy framework for strengthening economic performance across the Arab region. Under the overall guidance of ESCWA, the consultant will undertake the following tasks: • Develop a conceptual and methodological framework examining how access to markets, capital, labour, energy, technology and knowledge can influence macroeconomic and structural performance across Arab countries. • Examine datasets, identify trends, and undertake an empirical assessment of their relationship with productivity, investment, diversification, private-sector development, employment, incomes, resilience and economic convergence in the Arab region. • Assess principal macroecnomic and structural constraints, including macroeconomic instability, debt and fiscal vulnerabilities, fragmented markets, weak productive capabilities, institutional differences, conflict and geopolitical uncertainty. • Develop a policy framework covering relevant macroeconomic, trade, investment, industrial, financial, labour, technological and institutional policies to support productivity, economic transformation and resilience. • Prepare and finalize the analytical paper, incorporating quantitative evidence, regional and international experiences, policy recommendations and comments received from ESCWA..<br> Qualifications/special skills<br>A PhD in economics or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of professional work experience in the field of research on regional development issues is required. Publications on macroeconomic issues of Arab region in peer reviewed journals or reputed international publications in this field is required. Undertaking high-level initiatives from international organizations is desirable. Demonstration of quantitative analysis and interpretation is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariate; and Arabic is a working language of UNESCWA. For this position, fluency in English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<span>Aspire Software is looking for an intermediate Full-Stack Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As an Intermediate Full Stack Developer, you’ll play a role in the ongoing development of our world-class cloud platform, and be comfortable with both front and back end programming.<br> From understanding the initial set of customer requirements to deploying the final product, you’ll have your hands and mind in all aspects of the implementation.<br> You’ll be responsible for developing and designing front end web architecture and back end systems, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.<br> At times, you may even find yourself presenting a solution to an external customer or to the entire company looking for feedback.<br> Outcomes and Key Responsibilities Write Quality Code: Build well-designed, testable, efficient, secure code.<br> Follow departmental guidelines for coding standards and participate in code reviews.<br> Test: Write unit tests, service level and UI tests with help as needed from senior teammates.<br> Find and execute test plans and test cases, read and validate automation results.<br> Contribute to Software Design: Share ideas & participate in product, UI, architectural design discussions.<br> Design basic functions with an awareness of overall service architecture, avoiding duplication across codebases and interface-breaking changes.<br> Leverage AI-powered coding assistants to accelerate software development, including code generation, debugging, and refactoring.<br> Knowledge Sharing: Foster a culture of documentation and knowledge sharing within the team and with business stakeholders; actively demonstrate an openness to share and receive information, updates and feedback.<br> Measures of Performance: How You Know You’re Doing Well Process Execution: Every project, automation task, and incident is executed well and completely.<br> We ensure that all work in our system is done to the best of our ability given our knowledge, tooling, and experience.<br> Customer Satisfaction: A desire to ensure a high quality of service to provide the best customer experience, by continually finding the next problem to solve, and solving it well.<br> Effective Cooperation: Collaborate closely with Product Management and Site Reliability teams to consistently meet and surpass customer expectations for quality and reliability.<br> Experience Exposure to Computer Science fundamentals in object-oriented design.<br> Experience developing software services and an understanding of design for scalability, performance and reliability.<br> Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management build processes, testing.<br> Proficiency in the complete SDLC from Analysis to Deployment.<br> Working proficiency and communication skills in verbal and written English.<br> Proficiency in modern web programming including VueJS, NodeJS, JQuery.<br> Proficiency in modern event based microservice architecture, CQRS and websockets Experience working in Cloud Services including Google, Azure or AWS Competencies Excellent written and verbal communication capability, with an aptitude for breaking down technical topics into easy to understand concepts.<br> An eye for details and specifics, you don’t shy away from data or information; and you relish an opportunity to set things straight or organize.<br> Independent problem solving capabilities, and analytical skills.<br> You don’t give up when you don’t know the answer immediately and you're humble enough to ask for help whenever you need it.<br> Technologies - What You’ll Be Using Apache Cypress Docker GCP Git Gemini AI and Co-pilot Java Jira Linux PostgreSQL VueJS VS Code</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>
THE ROLE
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<br>A Growth & Operations Lead to own the freelancer side of the Servi marketplace — from strategy and outreach to vetting, activation, and retention. This is a hands-on, field-heavy role that sits at the intersection of business development, operations, and marketplace management. The person will work directly alongside the co-founders to build the supply engine that makes Servi run.
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<br>KEY RESPONSIBILITIES
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<br>1. Supply Growth Strategy & Planning
<br>Help define freelancer supply targets per vertical and area.
<br>Structure service verticals and sub-verticals, and set clear requirements per vertical, skills, certifications, experience, availability and others.
<br>Identify and prioritize acquisition channels and adjust supply planning based on operational needs and early demand signals.
<br>2. Supply Outreach & Partnership Coordination
<br>Build relationships with universities, public and private institutions, and community organizations to grow the freelancer network.
<br>Lead freelancer acquisition through job fairs, partnerships, cold outreach, referrals, and on-ground initiatives.
<br>Support ambassador and referral programs to accelerate supply growth, in addition to other initiatives.
<br>3. Pipeline Management & Conversion
<br>Own and manage the freelancer pipeline from initial reach and contact through to activation.
<br>Maintain structured tracking systems and dashboards, to monitor conversion rates across all onboarding stages.
<br>Identify drop-off points in the funnel and improve outreach messaging, scripts, and onboarding flows accordingly.
<br>Convert non-freelancers into service providers.
<br>4. Freelancer Vetting & Quality Control
<br>Own the vetting pipeline end-to-end: document collection, identity verification (KYC), interview scheduling, and onboarding.
<br>Define and enforce quality standards and acceptance criteria per vertical.
<br>Support Trust & Safety processes by ensuring proper verification, maintaining quality standards, and resolving issues when they arise.
<br>5. Marketplace Operations & Freelancer Management
<br>Ensure balanced supply across verticals and areas, monitor freelancer availability, readiness, and utilization.
<br>Build and maintain relationships with freelancers post-onboarding, supporting them through their engagements and growth.
<br>Monitor performance, engagement, and retention. Handle freelancer issues, feedback, and escalations.
<br>Support engagement initiatives to keep the supply base active and motivated.
<br>6. Reporting & Performance Tracking
<br>Maintain structured dashboards tracking acquisition, conversion, activation, and retention metrics.
<br>Provide regular reporting on supply growth, quality levels, and operational gaps. Track key KPIs and flag risks or bottlenecks.
<br>Research and act on insights around freelancer behavior, pricing, and vertical dynamics.
<br>7. Research & Process Benchmarking
<br>Research regional and global platforms to benchmark best practices in supply operations and freelancer management.
<br>Translate findings into internal playbooks, processes, and guidelines; contribute to building a structured knowledge base for scaling.
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<br>PROFILE & COMPETENCIES
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<br>Education: Bachelor’s degree in business management, operations, project management, HR or a related field.
<br>Experience: 6 to 10 years in operations, business development, or marketplace environments. Startup experience is a strong advantage.
<br>Languages: Fluent in English and Arabic. French is a plus.
<br>Technical Skills: Advanced Excel / Google Sheets for data analysis, dashboards, and funnel tracking. Proficiency in Microsoft 365 and Google Workspace. Hands-on experience with CRM and field outreach tools. Comfortable with project management platforms. Strong digital organization habits.
<br>Soft Skills: Persistent and persuasive in the field. Data-driven and self-accountable. Adapts fast, works well with ambiguity, and thrives without a playbook. Tech-savvy — uses tools to move faster, not just to report.
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<br>WHO THRIVES HERE
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<br>This role is built for someone who is equally comfortable in the field building relationships and at a desk, managing pipelines and data. It is for serious owners who move fast without losing structure and want to build something that has never existed in this market