Security Camera Watch Jobs in Lebanon
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region.<br> Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<br> This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<br> About the Role The Project / Delivery Manager owns one critical question: “How do we execute what we promised?<br>” You take the Solution Consultant’s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<br> You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<br> Key Responsibilities1.<br> Scoping & Handover from Solution Consultant You step in once a pilot or project is conceptually approved.<br> Formal Handover Receive full delivery context, including: Discovery findings Workflow maps and agent logic Success criteria and KPIs Pilot narrative and client expectations Clarify: Scope, constraints, dependencies, and assumptions Technical and operational boundaries Scope Confirmation Translate high-level workflows into clear delivery components: AI Agent versions (v0, v1, v2…) Integrations, channels, and data sources Dashboards, reporting, and monitoring Training, enablement, and documentation Align internally and with the client on: What is in scope vs out of scope for each phase 2.<br> Detailed Planning & Backlog Management This is where ideas become execution.<br> You own: Building the delivery plan and timeline: Milestones, sprints, and go-live checkpoints Cross-team dependencies (AI, backend, integrations, data, CX ops) Creating and maintaining the delivery backlog: Break down deliverables into tasks and subtasks Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions) Keeping tools accurate and trusted: Trello / Jira / Notion as the single source of truth Task status, blockers, due dates, and changes 3.<br> Coordination & Day-to-Day Execution You are the operational heartbeat of each pilot or project.<br> Responsibilities include: Running regular execution cadences: Standups and check-ins Progress reviews and decision syncs Ensuring tight collaboration between: Solution Consultants (business & workflows) Engineering and AI teams (implementation) Client stakeholders (CX, IT, Operations, Compliance) Driving execution discipline: Clear meeting notes Action items with owners and deadlines Relentless follow-up until closure 4.<br> Risk, Change & Stakeholder Management AI agent delivery comes with moving parts - you own visibility and control.<br> You will: Maintain a risk & issues log covering: Technical risks (data access, integrations, latency, environments) Business risks (scope creep, stakeholder shifts, external dependencies) Manage change transparently: Assess impact on scope, timelines, and delivery Align with stakeholders before execution Provide clear, consistent communication: Status updates Escalations when needed Expectation management throughout the lifecycle 5.<br> UAT, Go-Live & Post-Go-Live Stabilization Plan and coordinate: UAT cycles and acceptance criteria Go-live readiness and rollout plans Ensure smooth transition: Monitor early performance and issues Coordinate fixes and optimizations Own final handover: Documentation Support transition Clear ownership post-delivery 5-8 years in: SaaS implementation Technical project management Digital or platform delivery 3+ years delivering enterprise projects with multiple stakeholders (business & IT) Proven experience with: Integrations, APIs, and data-driven workflows Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus Experience working closely with product and engineering teams in Agile/Scrum environments Must-Have Skills Project & Delivery Excellence Strong command of: Scoping, timelines, milestones RAID (Risks, Assumptions, Issues, Dependencies) Confident running: Standups, execution reviews, steering meetings Technical Literacy (Non-Coding) Comfortable with: API-based integrations and webhooks Data flows between systems Able to: Read basic API documentation and JSON payloads Translate technical constraints into delivery decisions Solid conceptual understanding of: SaaS platforms LLMs and AI agent workflows Stakeholder Management & Communication Can confidently manage: CX leadership IT and engineering teams Internal product and AI stakeholders Produces: Clear documentation Actionable recaps Concise, honest status updates Execution Mindset Turns ideas into: Tasks, owners, and deadlines Keeps delivery tools always current and reliable Strong sense of ownership and follow-through AI Project Awareness Comfortable with: Iterative AI delivery (experiments, versions, evaluation cycles) Data privacy, guardrails, and quality metrics Understands that AI delivery is adaptive, not linear Why Join Lucidya’s AI Agents Team Work at the intersection of AI, CX, and enterprise delivery Shape how AI agents are deployed in real-world, high-impact environments Partner with strong product, AI, and engineering teams Own delivery end-to-end - not just coordination Help define delivery standards for a brand-new AI business line Apply Now and help us redefine the future of Customer Experience with AI Agents.<br></span> </div>
<p><h4>Company description</h4>
<p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p>
<p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p>
<p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our academies designed to sharpen your skills</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities</li>
</ul>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Reporting to the Chief Engineer, the HVAC Supervisor is responsible for supervising and coordinating the operation, maintenance, troubleshooting, and repair of all HVAC and refrigeration systems within the hotel.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Supervise and assign daily tasks to HVAC technicians and engineering staff</li>
<li>Oversee preventive and corrective maintenance of HVAC, refrigeration, AHUs, FCUs, chillers, pumps, and related systems</li>
<li>Respond to and resolve guest and operational HVAC complaints promptly</li>
<li>Troubleshoot electrical, mechanical, refrigerant, control, and BAS-related issues</li>
<li>Monitor equipment performance, operating conditions, and energy consumption</li>
<li>Maintain accurate CMMS records, work orders, maintenance logs, and preventive maintenance schedules</li>
<li>Ensure proper refrigerant handling, recovery, charging, and regulatory documentation</li>
<li>Coordinate with contractors, service providers, and suppliers for repairs and installations</li>
<li>Maintain adequate HVAC spare parts, tools, and consumables</li>
<li>Ensure compliance with hotel safety standards, LOTO procedures, and applicable regulations</li>
<li>Implement energy conservation and equipment efficiency measures</li>
<li>Provide technical guidance, training, and support to HVAC and engineering team members</li>
<li>Conduct regular equipment inspections and ensure timely completion of outstanding maintenance work</li>
<li>Communicate shift activities, equipment issues, and pending work through proper handover procedures</li>
<li>Perform other reasonable duties as assigned by the Chief Engineer or Engineering Manager</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or technical certificate in HVAC, refrigeration, mechanical engineering, or a related field</li>
<li>Minimum 3–5 years of relevant HVAC/R experience, preferably in a hotel or hospitality environment</li>
<li>Previous experience in a supervisory or team-lead role is preferred</li>
<li>Strong knowledge of HVAC, refrigeration, AHU/FCU, chilled water, controls, and BAS systems</li>
<li>Good troubleshooting and preventive maintenance skills</li>
<li>Knowledge of refrigerant handling, recovery, and applicable safety requirements</li>
<li>Ability to read technical drawings, schematics, and equipment manuals</li>
<li>Basic computer skills and experience with CMMS or maintenance management systems</li>
<li>Good communication, leadership, and problem-solving skills</li>
<li>Knowledge of LOTO, HSE, and safe working practices</li>
<li>Ability to work shifts, weekends, and respond to emergencies when required</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<p><strong>Our purpose</strong><br>
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Key responsibilities</h4>
<ul>
<li>Execute brand, marketing and communications strategies that support business objectives and strengthen brand awareness across the region</li>
<li>Develop and implement integrated marketing and communications plans for alliances and strategic growth offerings, aligned with market opportunities and business priorities</li>
<li>Partner with key strategic alliances to create and deliver joint go-to-market marketing strategies and campaigns that support shared growth objectives</li>
<li>Craft tailored marketing plans for priority growth offerings, ensuring alignment with Deloitte’s most important strategic areas and commercial ambitions</li>
<li>Lead the planning and delivery of internal and external campaigns across multiple channels, ensuring consistent messaging, strong market relevance, and measurable impact</li>
<li>Build trusted relationships with senior stakeholders across the business and provide strategic marketing advice in a complex, matrixed environment</li>
<li>Manage multiple stakeholders across functions and geographies, aligning priorities and driving execution to a high standard</li>
<li>Oversee campaign and initiative budgets, ensuring effective resource allocation, financial discipline, and strong return on investment</li>
<li>Monitor campaign performance and provide insights and recommendations to improve effectiveness, quality, and efficiency</li>
<li>Develop communications plans around strategic initiatives, business developments, events, and people-related matters to inform, engage, and influence target audiences</li>
<li>Leverage Global and EMEA initiatives to maximize relevance and impact for internal and external audiences</li>
<li>Assess content needs and oversee the writing, editing, production, and distribution of high-quality communications materials</li>
<li>Maintain strong processes and standards to ensure consistently high-quality deliverables and continuous improvement across BME activities</li>
<li>Support the development and promotion of new market offerings in collaboration with business leaders, alliances, SGO leaders and key account teams</li>
<li>Manage relationships with external suppliers including creative agencies, designers, production houses, printers, video producers, and event partners</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds an understanding of Deloitte’s purpose and values and seeks opportunities to make a meaningful impact</li>
<li>Demonstrates commitment to personal learning and development and acts as a brand ambassador for the firm</li>
<li>Takes accountability for delivering high-quality work and keeping performance on track</li>
<li>Brings strong organizational, project management, and prioritization skills</li>
<li>Communicates effectively and professionally with senior stakeholders and leadership teams</li>
<li>Thinks strategically, contributes new ideas, and translates them into practical, executable plans</li>
<li>Works effectively in a highly matrixed regional and global environment</li>
<li>Collaborates well with others, manages pressure effectively, and balances multiple priorities with confidence</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in marketing, communications, business administration, or a related field is required; a postgraduate degree is advantageous but not essential</li>
<li>8+ years of experience in marketing and/or communications, preferably within professional services, financial services, or consulting</li>
<li>Proven experience developing and executing go-to-market strategies, integrated campaigns, and strategic communications plans</li>
<li>Experience working with strategic alliances, partnerships, or complex stakeholder groups is highly desirable</li>
<li>Demonstrated ability to manage multiple senior stakeholders and deliver against competing priorities</li>
<li>Experience managing budgets and optimizing marketing investments for impact and efficiency</li>
<li>Experience in a multinational organization is preferred; agency experience is a plus</li>
<li>Knowledge of the Middle East market is an advantage</li>
<li>Strong understanding of brand, marketing and eminence best practices is essential</li>
<li>Excellent writing, editing, presentation, and project management skills</li>
<li>Experience using digital marketing, social media, and CRM tools to support campaign delivery and performance</li>
<li>Fluency in Arabic and English is required; French is an advantage</li>
<li>Excellent working knowledge of Word, Excel, and PowerPoint</li>
</ul></p><p></p>
We are looking for a creative, organized, and digitally savvy Social Media & Content Executive to manage our day-to-day social media presence and oversee the delivery of engaging, high-quality content.
<br>
<br>This role combines social media management and content creation, with responsibility for coordinating our external social media agency while also being hands-on with photography, video, Reels, copywriting, and content production. The ideal candidate has a strong understanding of social media trends, excellent attention to detail, and the ability to translate the brand's identity into compelling digital content.
<br>
<br>Key Responsibilities
<br>
<br>Social Media & Agency Management
<br>
<br>Manage and coordinate the external social media agency to ensure timely and high-quality delivery of content.
<br>Act as the main point of contact between the company and the agency.
<br>Provide clear briefs, feedback, and direction to ensure content aligns with the brand's objectives and communication strategy.
<br>Review and approve social media content before publication.
<br>Ensure consistency in brand tone, visual identity, messaging, and overall digital presence.
<br>Stay up to date with social media trends, platform updates, and emerging content formats.
<br>
<br>Content Planning & Creation
<br>
<br>Develop and maintain the monthly social media content calendar in coordination with the agency and internal teams.
<br>Plan and create engaging photo and video content for social media platforms.
<br>Produce and edit short-form video content, including Reels, Stories, and other social-first formats.
<br>Participate in and coordinate content shoots, including planning concepts, locations, props, and shot lists where required.
<br>Edit photos and videos to a high standard while maintaining brand consistency.
<br>Source and coordinate relevant visual assets and content when needed.
<br>
<br>Copywriting & Content Quality
<br>
<br>Write, edit, and proofread captions, social media copy, and other digital content.
<br>Ensure all content is clear, engaging, grammatically correct, and aligned with the brand's tone of voice.
<br>Adapt messaging and content formats according to the platform and target audience.
<br>Ensure all published content meets brand and quality standards.
<br>
<br>Influencer & Campaign Coordination
<br>
<br>Coordinate with influencers, creators, photographers, videographers, and other external partners.
<br>Support the planning and execution of social media campaigns and activations.
<br>Coordinate campaign timelines, deliverables, content requirements, and approvals.
<br>Ensure influencer and campaign content aligns with the brand's visual and communication guidelines.
<br>
<br>Performance Monitoring & Reporting
<br>
<br>Monitor social media performance, audience engagement, reach, and content results.
<br>Track key social media metrics and identify trends and opportunities for improvement.
<br>Prepare regular social media performance reports and present key insights to management.
<br>Work closely with the Marketing and Sales teams to ensure social media activity supports wider business objectives.
<br>Use performance insights to improve future content and social media strategies.
<br>Collaboration
<br>
<br>The Social Media & Content Executive will work closely with:
<br>
<br>Marketing
<br>Sales
<br>External social media agency
<br>Influencers and content creators
<br>Photographers and videographers
<br>Other internal and external partners
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose <p>- Responsible for promoting registered products or group of products, answering queries, providing advice and introducing new products to healthcare professionals</p><br><p>- Perform duties in accordance with Malia Group Policies and Procedures</p><br> <br><br> Duties And Responsibilities <p>On Targets and market coverage</p><br><p>- Achieve sales targets in the designated territory while following the correspondent call cycle set by the Field Manager</p><br><p>- Maintain accurate coverage of designated territory by visiting set number of doctors and pharmacies per day</p><br><p>- Present promoted products by following steps of the call (Opening-Questioning-Promoting-Commitment-Closure) to healthcare professionals</p><br><p>- Conduct customer segmentation in line with Pharmaline guidelines to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service</p><br><p>On Customer Satisfaction </p><br><p>- Understand, identify, and fulfil customers’ needs and market insights to ensure achievement of short-term and long-term business objectives</p><br><p>- Feed Field Manager about customer complaints and non-conformities. Participate in their investigations and adjustments</p><br><p>- Maintain the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them</p><br><p>- Build sustainable positive relationships with target health care professionals</p><br><p>On Medical Support & Marketing</p><br><p>- In coordination with other medical representatives in the same area, submit to direct manager the name of suggested Doctors to provide marketing support, for final approval</p><br><p>- Get Doctors’ commitment on prescribing Pharmaline products. Perform proper follow-up, in accordance with direct manager, on doctors’ support and report any discrepancy to be resolved on the spot</p><br><p>- Use product resources during doctors’ visit (educational materials/programs, samples) in accordance with their intended purposes to support appropriate product use and indication</p><br><p>On Product Knowledge</p><br><p>- Answer satisfactorily all clients’ questions by having comprehensive knowledge of products he/she is responsible for</p><br><p>- Have the knowledge in Anatomy, Physiology and Pharmacology to understand the drug Interaction with the body and be prepared to any requirement from visited customers </p><br><p>- Possess the prescribing Information and safety comprehensive knowledge of the marketed products he/she is in charge of, in order to provide doctors with approved fair, balanced, and accurate information</p><br><p>On Competitors and Market Knowledge</p><br><p>- Conduct ongoing analysis including Market, Competitive, and Business Intelligence and report all findings to Field Manager</p><br><p>- Monitor the activities performed by competition by gathering information with staff in doctors’ offices, employees in competitive companies and other sources, in order to maintain competitive advantage</p><br><p>On Events and Campaigns </p><br><p>- Attend events/occasions with doctors (luncheons, diners), to strengthen relationship with the medical community</p><br><p>- Attend congresses, seminars, and gatherings, in order to build distinguished relationships with doctors and assist the Marketing Department in promoting Pharmaline products</p><br><p>- Attend and/or prepare campaigns, in order to promote Pharmaline products among patients</p><br><p>On Reporting </p><br><p>- Comply with reporting obligations, by filling after each visit, on Mobile Solution the requested information</p><br><p>- Submit weekly report, duly filled to Field Manager and recommend ways to enhance and improve the work</p><br><br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose • Responsible for supporting the implementation of regulatory strategies and plans for Pharmaline's portfolio and licensed products locally and in export markets.<br>• Responsible for ensuring timely marketing authorization, approvals and lifecycle management of products in local and export markets, while guaranteeing compliance with regulatory requirements.<br>• Perform duties in accordance with Malia Group Policies and Procedures.<br> <br><br> Duties And Responsibilities On Regulatory Affairs<br>• Ensure Pharmaline products comply with registration, pricing, and reimbursement regulations in local and export markets.<br>• Manage Pharmaline’s and licensors’ regulatory portfolio including preparation and submission of CTD dossiers, new registrations, variations, renewals, repricing, and lifecycle management submissions in local and export markets.<br>• Conduct daily visits to the Ministry of Public Health (MoPH) to follow up on regulatory submissions, applications and approvals.<br>• Prepare registration and repricing applications for Pharmaline and licensed pharmaceutical and para-pharmaceutical products for local and export markets.<br>• Ensure all regulatory aspects of applications submitted to Ministries, reimbursement institutions, governmental and non-governmental entities, Orders of Pharmacists, and Orders of Physicians are completed within the required timeframe.<br>• Coordinate artwork review for Pharmaline's portfolio in collaboration with the manufacturing team, ensuring compliance with regulations and quality standards.<br>• Maintain proper documentation systems for all Regulatory Affairs activities and submissions.<br>• Support regulatory compliance readiness and assist in preparation for regulatory inspections and audits.<br>• Coordinate Regulatory Affairs matters related to the manufacturing site; organize and follow up on local, foreign, public and private regulatory inspections and related certificates issuance for the site in coordination with concerned departments.<br>• Maintain effective relationships with regulatory authorities, ministries, institutions, and principals to ensure efficient execution and follow-up of regulatory activities.<br>• Ensure a high standard of service with the regulatory liaison of the Principals.<br>• Support regulatory applications related to product reimbursement and introduction of products into hospitals and other healthcare institutions as needed.<br>• Support supply chain activities such as invoice legalization, customs declarations and inspection process when needed.<br>• Coordinate with the legal department for the trademarks registration at the Ministry of Economy & Trade.<br>• Monitor and stay up to date with national and international regulatory guidelines, requirements and best practices<br>On Pharmacovigilance Support<br>• Support pharmacovigilance operational activities under Regulatory Affairs supervision, including case processing coordination, literature screening, safety reporting and compliance.<br>• Coordinate pharmacovigilance activities with external service providers when required.<br>• Assist in literature screening and safety information monitoring.<br>• Contribute to the preparation and submission of Periodic Safety Update Reports (PSURs).<br>• Ensure compliance with pharmacovigilance reporting timelines and requirements.<br>On Interdepartmental Tasks<br>• Share with the Marketing team regulatory intelligence feedback including competitor and market regulatory information.<br>• Control shipping documents of goods prior to their submission to the Ministry of Public Health (MoPH) in coordination with the procurement department and follow up when needed.<br>• Generate and share with concerned departments, knowledge on local and international pharmaceutical regulations (Registration, pricing, patent..).<br>• Collaborate proactively with the R&D, Marketing and Sales departments to ensure smooth and timely execution of approved plans.<br><br> <br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Summary</b></p><p> </p><p>The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.</p><p> </p><p><b>Duties and Responsibilities</b></p><p> </p><p>• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.</p><p>• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.</p><p>• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.</p><p>• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.</p><p>• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.</p><p>• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.</p><p>• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.</p><p>• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.</p><p>• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.</p><p>• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.</p><p>• Flag critical stock situations to the Cables Sales Manager for timely escalation and action.</p><p>• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.</p><p>• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.</p><p>• Follow up on overdue client balances and payment terms in coordination with the Finance department.</p><p>• Cooperate with internal departments to ensure smooth operations and client satisfaction.</p><p>• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.</p><p>• Perform any other related duties as assigned by management.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Bachelor's degree in Sales, Business Administration, or a related field</p><p>• Minimum 2 years of experience in cable sales, electrical product sales, or B2B sales.</p><p>• Hands-on experience with quotation preparation, pricing, and stock coordination is required.</p><p>• Solid knowledge of cable products and electrical distribution systems.</p><p>• Strong sales, negotiation, and customer relationship management skills.</p><p>• Ability to prepare accurate quotations and manage order follow-up efficiently.</p><p>• Proficiency in Microsoft Office, ERP systems, and CRM tools.</p><p>• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.</p><p>• Clear communicator with the ability to coordinate across departments and escalate issues appropriately.</p><p> </p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all People & Culture operations, ensuring alignment with Accor values, policies, and business objectives.</li><li>Develop and implement people strategies that support organizational growth and operational excellence.</li><li>Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives.</li><li>Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing.</li><li>Ensure compliance with local labor laws, company policies, and statutory requirements.</li><li>Oversee performance management, compensation and benefits, employee relations, and disciplinary processes.</li><li>Develop and monitor the annual People & Culture budget.</li><li>Partner with department leaders to identify workforce needs and support business performance.</li><li>Lead learning and development initiatives to enhance employee capability and career growth.</li><li>Maintain accurate employee records, HR metrics, and management reports.</li><li>Coach and mentor the People & Culture team while promoting a culture of continuous improvement.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li><li>A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage.</li><li>Minimum 8–10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Previous experience with Accor or an international hotel brand is preferred.</li><li>Strong knowledge of Labour Law, HR best practices, and employee relations.</li><li>Proven leadership, communication, coaching, and change management skills.</li><li>Proficiency in HR systems and Microsoft Office applications.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<p>We are seeking a highly skilled and experienced Senior Associate, Commerce to join our commerce team a dynamic and fast-paced team. The ideal candidate will have a deep understanding of the programmatic advertising landscape, excellent analytical skills, and a proven track record of driving successful programmatic campaigns, particularly on Amazon. More importantly, the candidate should be eager to learn and adapt to the requirements of the team and client. This role involves strategic planning, execution, and optimization of programmatic media buys to drive sales growth for commerce clients. Campaign Management: Plan, execute, and manage programmatic campaigns across multiple DSPs, with specialization in Amazon DSP. This includes setting up campaigns, managing budgets, optimizing bids, and analyzing performance. Audience Targeting: Develop and implement sophisticated audience targeting strategies using first-party, second-party, and third-party data to reach desired demographics and achieve campaign objectives. Performance Optimization: Continuously monitor and analyze campaign performance, identifying areas for improvement and implementing optimizations to maximize ROI and achieve KPIs. Platform Expertise: Maintain a deep understanding of various programmatic platforms (e.g., Amazon, DV360, The Trade Desk) and stay up to date on industry s best practices and emerging trends. Reporting and Analysis: Generate regular reports on campaign performance, providing insights and recommendations to stakeholders. Analyze data to identify trends, opportunities, and areas for improvement. Vendor Management: Collaborate with external vendors (Amazon), including DSPs, data providers, and suppliers, to ensure smooth campaign execution and optimal performance. Budget Management: Manage campaign budgets effectively, ensuring efficient allocation of resources and maximizing ROI. Strategic thinking: Build data-backed, strategic recommendations on achieving client KPIs (sales, NTB, ROAS) through DSP for business reviews, annual strategies and ad-hoc consultancy. Collaboration: Work closely with the rest of the commerce team and upper funnel media teams to align programmatic strategies with overall commerce and business objectives. Innovation: Explore and test new programmatic technologies, strategies, and tactics to drive innovation and improve campaign performance. Development: Working with line manager and team leadership to help train and develop junior team members. Leading by example motivates and encourages those with less experience.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Confidence in core trading platforms, particularly Amazon, DV360 and TTD is plus.</li><li>Market-leading knowledge of digital advertising and programmatic ecosystem, with 2+ years of hands-on experience in programmatic operations & campaign management.</li><li>A good understanding of the programmatic ecosystem which includes programmatic tech - SSPs/ ad exchanges, DSPs, ad servers, and data providers.</li><li>In-depth knowledge of media vendors, platforms, verification partners and DSPs such as Amazon, Display and Video 360, the Trade Desk, etc.</li><li>Familiarity of running campaigns through various buying and deal types including OMP, PMP, programmatic guaranteed with the ability to differentiate each.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Outsourcing Staffing Advantage is a boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States.<br> We are seeking creative, data-driven, and results-oriented Social Media & Digital Marketing Specialists to join our talent pool.<br> In this role, you will help businesses strengthen their online presence, engage their target audience, and drive measurable growth through strategic digital marketing initiatives across multiple platforms.<br> Key Responsibilities Develop, implement, and manage social media strategies across multiple platforms, including Facebook, Instagram, LinkedIn, TikTok, and X.<br> Create, schedule, and publish engaging content aligned with each client's brand and marketing objectives.<br> Monitor social media channels, respond to comments and messages, and foster community engagement.<br> Plan and execute digital marketing campaigns, including email marketing, paid advertising, and promotional initiatives.<br> Analyze campaign performance using analytics tools and provide recommendations for continuous improvement.<br> Conduct market and competitor research to identify trends and new growth opportunities.<br> Collaborate with designers, content creators, and other team members to produce high-quality marketing materials.<br> Optimize content and campaigns using SEO best practices.<br> Maintain content calendars and ensure consistent brand messaging across all platforms.<br> Prepare performance reports and communicate campaign results to stakeholders.<br> Opportunity to work on diverse and exciting projects.<br> Supportive and collaborative work environment.<br> Weekly payments.<br> Weekends off.<br> Growth opportunities.<br> 2+ years of experience in Social Media Management, Digital Marketing, or a related role.<br> Excellent written and verbal English communication skills.<br> Experience managing business social media accounts across multiple platforms.<br> Proficiency with Meta Business Suite and social media scheduling tools.<br> Experience creating content using Canva, Adobe Creative Suite, or similar design software.<br> Strong understanding of digital marketing principles, including content marketing, SEO, email marketing, and paid social advertising.<br> Ability to analyze campaign performance and make data-driven decisions.<br> Excellent organizational and time management skills.<br> Ability to manage multiple clients and projects simultaneously.<br> Reliable internet connection and the ability to work independently in a remote environment.<br> Preferred Qualifications Bachelor's degree in Marketing, Communications, Business, or a related field (preferred but not required).<br> Experience managing paid advertising campaigns through Meta Ads Manager, Google Ads, or LinkedIn Ads.<br> Familiarity with Google Analytics, Google Search Console, and other marketing analytics tools.<br> Experience with email marketing platforms such as Mailchimp, Klaviyo, HubSpot, or Constant Contact.<br> Experience using social media management platforms such as Hootsuite, Buffer, Sprout Social, or Later.<br> Basic knowledge of video editing tools such as CapCut, Adobe Premiere Pro, or Final Cut Pro.<br> Experience working with U.<br>S.-based businesses or marketing agencies.<br> Familiarity with AI-powered marketing tools such as ChatGPT, Claude, Jasper, or Canva AI.<br></span> </div>
The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.
<br>
<br>Duties and Responsibilities
<br>• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.
<br>• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.
<br>• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.
<br>• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.
<br>• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.
<br>• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.
<br>• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.
<br>• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.
<br>• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.
<br>• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.
<br>• Flag critical stock situations to the Cables Sales Manager for timely escalation and action.
<br>• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.
<br>• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.
<br>• Follow up on overdue client balances and payment terms in coordination with the Finance department.
<br>• Cooperate with internal departments to ensure smooth operations and client satisfaction.
<br>• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.
<br>• Perform any other related duties as assigned by management.
<br>
<br>
<br>Qualifications
<br>• Bachelor's degree in Sales, Business Administration, or a related field
<br>• Minimum 2 years of experience in cable sales, electrical product sales, or B2B sales.
<br>• Hands-on experience with quotation preparation, pricing, and stock coordination is required.
<br>• Solid knowledge of cable products and electrical distribution systems.
<br>• Strong sales, negotiation, and customer relationship management skills.
<br>• Ability to prepare accurate quotations and manage order follow-up efficiently.
<br>• Proficiency in Microsoft Office, ERP systems, and CRM tools.
<br>• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.
<br>• Clear communicator with the ability to coordinate across departments and escalate issues appropriately
<h2 class="h5">Job description</h2>
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Job Description<br><p>At KristiesLab, we believe exceptional brand experiences start with exceptional people. We are looking for a highly organized, proactive, and people-oriented Brand Promoter Operations Executive to lead the recruitment, coordination, and day-to-day management of our promoter and brand ambassador network.</p><br><p>If you thrive in a fast-paced environment, enjoy working with people, and love making sure every activation runs seamlessly, we’d love to hear from you.</p><br><p>Key Responsibilities</p><br><p>Recruitment & Talent Management</p><br><p>* Source, recruit, interview, and onboard promoters and brand ambassadors.<br>
* Build and maintain a strong database of qualified talent.<br>
* Evaluate promoter performance and maintain updated profiles and records.<br>
* Continuously grow the talent pool across different profiles and locations.</p><br><p>Operations & Booking</p><br><p>* Assign and schedule promoters based on client requirements, availability, and project needs.<br>
* Confirm bookings and manage last-minute staffing changes efficiently.<br>
* Coordinate briefing sessions and ensure all promoters receive complete activation details.<br>
* Ensure uniforms, logistics, schedules, and materials are communicated before each activation.</p><br><p>Activation Management</p><br><p>* Follow up with promoters before, during, and after every activation.<br>
* Monitor attendance, punctuality, professionalism, and overall performance.<br>
* Ensure all client requirements and KristiesLab standards are met throughout each project.<br>
* Resolve operational challenges quickly while maintaining excellent service quality.</p><br><p>Reporting & Administration</p><br><p>* Collect attendance records, timesheets, daily reports, and activation photos.<br>
* Maintain accurate operational documentation and promoter records.<br>
* Coordinate with HR to ensure contracts and required documentation are complete and up to date.<br>
* Support payroll preparation by verifying attendance and approved working hours.</p><br><p>Client & Team Coordination</p><br><p>* Work closely with the Operations, Account Management, and HR teams to ensure smooth project execution.<br>
* Build strong relationships with promoters while maintaining high engagement and retention.<br>
* Ensure clear communication between internal teams, promoters, and clients whenever required.</p><br><p>What We’re Looking For</p><br><p>* A proactive mindset with a strong sense of ownership.<br>
* Excellent planning and coordination skills.<br>
* A people-first approach and the ability to build lasting relationships.<br>
* Strong decision-making and problem-solving abilities.<br>
* Flexibility to support activations outside regular working hours when required.<br>
* A passion for delivering exceptional client experiences through outstanding people.</p><br><p>Why Join KristiesLab?</p><br><p>At KristiesLab, you’ll be part of a creative and ambitious team delivering experiences for leading regional and international brands. You’ll have the opportunity to grow, make an impact, and help shape one of the region’s strongest promoter and brand ambassador networks.</p><br><p>If you’re passionate about operations, people, and creating exceptional experiences, we’d love to hear from you.<br>
</p><br><br>Qualifications<br><p>* Bachelor’s degree in Business, Human Resources, Marketing, Hospitality, Event Management, or a related field.<br>
* 2–4 years of experience in recruitment, staffing, operations, events, hospitality, or field team management.<br>
* Excellent organizational and multitasking abilities.<br>
* Strong communication and interpersonal skills.<br>
* Ability to work under pressure and manage multiple activations simultaneously.<br>
* High attention to detail and strong problem-solving skills.<br>
* Proficiency in Microsoft Office and Google Workspace.<br>
* Experience with staffing, scheduling, or CRM systems is an advantage.<br>
* Fluent in English and Arabic.</p><br><br><br> </div>
<p><h4>Job Description</h4>
<p>We are seeking a skilled and passionate grill chef de partie (CDP) with a strong background in Mediterranean cuisine. The ideal candidate will have hands-on experience operating grills and charcoal ovens, preparing traditional meats, kebabs, and grilled vegetables, and understanding the authentic flavors and spices of the region. You will be responsible for managing the grill station, ensuring consistency, flavor, and quality in every dish.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Prepare and cook Mediterranean grilled items</li>
<li>Marinate meats and seafood using authentic spice blends and recipes</li>
<li>Operate and maintain charcoal, gas, or wood-fired grills according to safety and cooking standards</li>
<li>Ensure all food preparation and presentation meet quality and consistency standards</li>
<li>Work closely with the kitchen brigade to ensure smooth service during peak hours</li>
<li>Maintain cleanliness and organization of the grill station at all times</li>
<li>Monitor and manage food stock, prep levels, and waste control for the grill section</li>
<li>Assist in training commis chefs and junior staff as required</li>
<li>Uphold food safety, hygiene, and sanitation standards at all times</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>4+ years of experience as a grill CDP or demi CDP in a professional kitchen, with a focus on Mediterranean cuisine</li>
<li>Strong understanding of Mediterranean ingredients, spices, and marination techniques</li>
<li>Proficient in cooking meats to different doneness levels while retaining moisture and flavor</li>
<li>Experience using traditional equipment such as charcoal grill or rotisserie</li>
<li>Ability to work efficiently under pressure in a fast-paced environment</li>
<li>Knowledge of food safety standards (e.g., HACCP)</li>
</ul>
<h4>About the company</h4>
<p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p>
<p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p>
<h4>Crafting a homegrown legacy</h4>
<p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p>
<h4>Our signature brands</h4>
<p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.</p>
<p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, ensuring full legal protection and readiness for global expansion.</p>
<h4>We are only getting started!</h4>
<p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p>
<h4>People first</h4>
<p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p>
<h4>Benefits</h4>
<p>At SIHAMCO, we believe in rewarding our team with more than just a job—we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p>
<ul>
<li>Competitive salary packages aligned with market standards and experience</li>
<li>Visa (1 year temporary) and flights into the country for non-citizens</li>
<li>Accommodation</li>
<li>Transportation allowance</li>
<li>Career development and internal promotions – grow with us across departments and seasons</li>
<li>Creative and collaborative work culture – built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity – join a team of passionate professionals from around the world</li>
</ul>
<h4>Join us</h4>
<p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>
<p><b>INTRODUCTION</b></p><p>The Women s Programs Association (WPA) is a non-profit non-governmental organization (NGO), legally registered with the Ministry of Interior and Municipalities since 2008. Its mission is to provide support to Palestinian refugee women and youth and other vulnerable groups in Lebanon to develop their capacities, realize their rights, and fulfill their needs. This is achieved through Protection, Education, Livelihood, and Humanitarian Assistance programs implemented in seven Palestinian refugee camps and surroundings throughout Lebanon. WPA's work is guided by Transparency, Integrity, Non-Discrimination, Respect for Human Beings.</p><p>Background</p><p>WPA is seeking to strengthen its institutional capacity to ensure sustainability, accountability, and effective service delivery. As part of its institutional development efforts, WPA aims to conduct a mid-term review of its 2 Organizational Strategy, develop Theory of Change, update its strategic priorities, and align programmatic documents accordingly.</p><p>Objective</p><p>The overall objective of this assignment is to conduct a comprehensive mid-term review of WPA s 2 Organizational Strategy. In specific:</p><ul><li>Assess progress, challenges, and emerging priorities considering the current operational context.</li><li>Strengthen the strategic relevance, effectiveness, and sustainability of WPA s institutional direction.</li><li>Produce an updated and refined organizational strategy with clear theory of change, and strategic priorities.</li><li>Ensure alignment of programmatic documents and frameworks with the revised strategy.</li></ul><p>Scope of Work</p><p>The consultant will undertake the following tasks:</p><p>A.1 Desk Review</p><ul><li>Conduct a comprehensive review of WPA s 2 Organizational Strategy.</li><li>Review programmatic reports, monitor data, and relevant policy documents.</li><li>Identify key strategic assumptions, implementation progress, and gaps.</li></ul><p>A.2 Stakeholder Consultations</p><ul><li>Facilitate participatory consultations and workshops with WPA staff management and program teams - and key stakeholders.</li><li>Collect qualitative and quantitative inputs on progress, challenges, and priorities.</li></ul><p>A.3 Strategic Assessment</p><ul><li>Analyze progress against strategic objectives.</li><li>Identify achievements, gaps, challenges, and emerging priorities.</li><li>Assess relevance of the current strategy in relation to the evolving context.</li></ul><p>A.4 Theory of Change and Strategy Update</p><ul><li>Develop WPA s Theory of Change</li><li>Develop an updated WPA 2 Organizational Strategy: revise strategic priorities, objectives, and implementation directions based on findings.</li></ul><p>A.5 Validation and Finalization</p><ul><li>Present revised strategy to WPA management and stakeholders.</li><li>Integrate feedback and finalize the document for adoption.</li></ul><p>A.6 Programmatic Alignment</p><ul><li>Review and align program documents (one document for each program), frameworks, and tools with the TOC and updated strategy in coordination with WPA teams.</li></ul><p>Duration</p><p>The contract will be for a maximum of 15 days within a three-months period from September till November 2026.</p><p>Deliverables & Timeline</p><table><thead><tr><td>#</td><td>Deliverable</td><td>Description</td></tr></thead><tbody><tr><td>1</td><td>Inception Report</td><td>Methodology, workplan, tools, stakeholder mapping</td></tr><tr><td>2</td><td>Situation Analysis Report</td><td>Desk review of relevant documents and Findings from stakeholder workshops/interviews</td></tr><tr><td>3</td><td>Updated Organizational Strategy and Theory of Change</td><td>Revised Strategy document and Theory of Change for WPA</td></tr><tr><td>4</td><td>Aligned Programs overview</td><td>Programmatic frameworks including objective, target and approach</td></tr><tr><td>5</td><td>Final report</td><td>Documentation of the process</td></tr></tbody></table><p>Evaluation Criteria</p><p>Proposals will be subject to a two-step evaluation process:</p><p>1) Technical Evaluation</p><p>Proposals will be evaluated according to the following criteria and weights:</p><ul><li>Criteria (Weight)</li><li>Relevant experience in TOC and strategy development and organizational reviews (30%)</li><li>Technical approach and methodology (35%)</li><li>Understanding of the NGO/humanitarian context (preferably Lebanon/Palestinian context) (15%)</li><li>Qualifications and expertise of the consultant/team (20%)</li></ul><p>2) Financial Evaluation</p><p>Proposals that achieve a minimum technical score of 60% will proceed to the financial evaluation. This stage will assess:</p><ul><li>Cost-effectiveness</li><li>Best value for money</li><li>Alignment with the allocated budget</li></ul><p>Remuneration range</p><p>6000 $</p><p>Required Qualifications:</p><p>The consultant should possess:</p><ul><li>Advanced degree in social sciences, organizational development, management, or related field</li><li>Minimum 8 years of experience in strategy development, organizational reviews, or institutional assessments</li><li>Proven relevant experience working with NGOs in humanitarian or development contexts</li><li>Strong facilitation and stakeholder engagement skills</li><li>Excellent analytical and report-writing skills</li><li>Familiarity with Lebanon or refugee-context programming is an asset</li><li>Registered with the Ministry of Finance</li></ul><p>How to apply</p><p>Interested consultants must fill the form: Institutional Capacity Consultancy</p><p>Fill out form and submit the below documents via email: EMAIL_ADDRESS-lb.org with subject Consultancy - Institutional Capacity :</p><ul><li>Technical proposal (methodology and approach)</li><li>Financial proposal (detailed budget)</li><li>Updated CV(s)</li><li>Samples of previous similar work</li><li>Registration with MOF</li><li>Any relevant supporting documents</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The consultant should possess:</p><ul><li>Advanced degree in social sciences, organizational development, management, or related field</li><li>Minimum 8 years of experience in strategy development, organizational reviews, or institutional assessments</li><li>Proven relevant experience working with NGOs in humanitarian or development contexts</li><li>Strong facilitation and stakeholder engagement skills</li><li>Excellent analytical and report-writing skills</li><li>Familiarity with Lebanon or refugee-context programming is an asset</li><li>Registered with the Ministry of Finance</li></ul>
<p><h4>About Lucidya</h4>
<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.</p>
<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.</p>
<h4>About the role</h4>
<p>The Project / Delivery Manager owns one critical question:</p>
<p><strong>“How do we execute what we promised?”</strong></p>
<p>You take the Solution Consultant’s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.</p>
<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.</p>
<h4>Key responsibilities</h4>
<p><strong>1. Scoping & handover from Solution Consultant</strong></p>
<p>You step in once a pilot or project is conceptually approved.</p>
<p><strong>Formal handover</strong></p>
<p>Receive full delivery context, including:</p>
<ul>
<li>Discovery findings</li>
<li>Workflow maps and agent logic</li>
<li>Success criteria and KPIs</li>
<li>Pilot narrative and client expectations</li>
</ul>
<p>Clarify:</p>
<ul>
<li>Scope, constraints, dependencies, and assumptions</li>
<li>Technical and operational boundaries</li>
</ul>
<p><strong>Scope confirmation</strong></p>
<p>Translate high-level workflows into clear delivery components:</p>
<ul>
<li>AI agent versions (v0, v1, v2…)</li>
<li>Integrations, channels, and data sources</li>
<li>Dashboards, reporting, and monitoring</li>
<li>Training, enablement, and documentation</li>
</ul>
<p>Align internally and with the client on:</p>
<ul>
<li>What is in scope vs out of scope for each phase</li>
</ul>
<p><strong>2. Detailed planning & backlog management</strong></p>
<p>This is where ideas become execution.</p>
<p>You own:</p>
<p><strong>Building the delivery plan and timeline:</strong></p>
<ul>
<li>Milestones, sprints, and go-live checkpoints</li>
<li>Cross-team dependencies (AI, backend, integrations, data, CX ops)</li>
</ul>
<p><strong>Creating and maintaining the delivery backlog:</strong></p>
<ul>
<li>Break down deliverables into tasks and subtasks</li>
<li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)</li>
</ul>
<p><strong>Keeping tools accurate and trusted:</strong></p>
<ul>
<li>Trello / Jira / Notion as the single source of truth</li>
<li>Task status, blockers, due dates, and changes</li>
</ul>
<p><strong>3. Coordination & day-to-day execution</strong></p>
<p>You are the operational heartbeat of each pilot or project.</p>
<p>Responsibilities include:</p>
<p><strong>Running regular execution cadences:</strong></p>
<ul>
<li>Standups and check-ins</li>
<li>Progress reviews and decision syncs</li>
</ul>
<p><strong>Ensuring tight collaboration between:</strong></p>
<ul>
<li>Solution Consultants (business & workflows)</li>
<li>Engineering and AI teams (implementation)</li>
<li>Client stakeholders (CX, IT, Operations, Compliance)</li>
</ul>
<p><strong>Driving execution discipline:</strong></p>
<ul>
<li>Clear meeting notes</li>
<li>Action items with owners and deadlines</li>
<li>Relentless follow-up until closure</li>
</ul>
<p><strong>4. Risk, change & stakeholder management</strong></p>
<p>AI agent delivery comes with moving parts - you own visibility and control.</p>
<p>You will:</p>
<p><strong>Maintain a risk & issues log covering:</strong></p>
<ul>
<li>Technical risks (data access, integrations, latency, environments)</li>
<li>Business risks (scope creep, stakeholder shifts, external dependencies)</li>
</ul>
<p><strong>Manage change transparently:</strong></p>
<ul>
<li>Assess impact on scope, timelines, and delivery</li>
<li>Align with stakeholders before execution</li>
</ul>
<p><strong>Provide clear, consistent communication:</strong></p>
<ul>
<li>Status updates</li>
<li>Escalations when needed</li>
<li>Expectation management throughout the lifecycle</li>
</ul>
<p><strong>5. UAT, go-live & post-go-live stabilization</strong></p>
<p>Plan and coordinate:</p>
<ul>
<li>UAT cycles and acceptance criteria</li>
<li>Go-live readiness and rollout plans</li>
</ul>
<p>Ensure smooth transition:</p>
<ul>
<li>Monitor early performance and issues</li>
<li>Coordinate fixes and optimizations</li>
</ul>
<p>Own final handover:</p>
<ul>
<li>Documentation</li>
<li>Support transition</li>
<li>Clear ownership post-delivery</li>
</ul>
<h4>Requirements</h4>
<p>5-8 years in:</p>
<ul>
<li>SaaS implementation</li>
<li>Technical project management</li>
<li>Digital or platform delivery</li>
</ul>
<p>3+ years delivering enterprise projects with multiple stakeholders (business & IT)</p>
<p>Proven experience with:</p>
<ul>
<li>Integrations, APIs, and data-driven workflows</li>
<li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus</li>
<li>Experience working closely with product and engineering teams in Agile/Scrum environments</li>
</ul>
<h4>Must-have skills</h4>
<p><strong>Project & delivery excellence</strong></p>
<p>Strong command of:</p>
<ul>
<li>Scoping, timelines, milestones</li>
<li>RAID (Risks, Assumptions, Issues, Dependencies)</li>
</ul>
<p>Confident running:</p>
<ul>
<li>Standups, execution reviews, steering meetings</li>
</ul>
<p><strong>Technical literacy (non-coding)</strong></p>
<p>Comfortable with:</p>
<ul>
<li>API-based integrations and webhooks</li>
<li>Data flows between systems</li>
</ul>
<p>Able to:</p>
<ul>
<li>Read basic API documentation and JSON payloads</li>
<li>Translate technical constraints into delivery decisions</li>
</ul>
<p>Solid conceptual understanding of:</p>
<ul>
<li>SaaS platforms</li>
<li>LLMs and AI agent workflows</li>
</ul>
<p><strong>Stakeholder management & communication</strong></p>
<p>Can confidently manage:</p>
<ul>
<li>CX leadership</li>
<li>IT and engineering teams</li>
<li>Internal product and AI stakeholders</li>
</ul>
<p>Produces:</p>
<ul>
<li>Clear documentation</li>
<li>Actionable recaps</li>
<li>Concise, honest status updates</li>
</ul>
<p><strong>Execution mindset</strong></p>
<p>Turns ideas into:</p>
<ul>
<li>Tasks, owners, and deadlines</li>
</ul>
<p>Keeps delivery tools always current and reliable</p>
<p>Strong sense of ownership and follow-through</p>
<p><strong>AI project awareness</strong></p>
<p>Comfortable with:</p>
<ul>
<li>Iterative AI delivery (experiments, versions, evaluation cycles)</li>
<li>Data privacy, guardrails, and quality metrics</li>
</ul>
<p>Understands that AI delivery is adaptive, not linear</p>
<h4>Why join Lucidya’s AI Agents team</h4>
<ul>
<li>Work at the intersection of AI, CX, and enterprise delivery</li>
<li>Shape how AI agents are deployed in real-world, high-impact environments</li>
<li>Partner with strong product, AI, and engineering teams</li>
<li>Own delivery end-to-end - not just coordination</li>
<li>Help define delivery standards for a brand-new AI business line</li>
</ul>
<p>Apply now and help us redefine the future of customer experience with AI agents.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Roles and responsibilities The Accountability Coordinator will oversee operationalisation of the Community Helpline, ensuring that it is adapted to the context in Lebanon, and the mechanism is accessible, trusted and utilised. The Coordinator will ensure that Standard Operating Procedures (SOPs) are followed through regular quality checks, and that NRC staff, volunteers, contractors and partners are trained on accountability standards, awareness raising, and that the wide variety of communication channels are functioning. The Coordinator will also conduct outreach activities and awareness sessions to communities to ensure the design of the helpline and communication channels are community driven. The Coordinator will perform ad hoc tasks as agreed with the Accountability Manager aimed at improving Accountability towards Affected Populations. Generic Responsibilities Line management responsibilities for directly reporting staff. This includes the Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff s achievement. Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff Conduct trainings, outreach activities and awareness sessions to ensure the Community Helpline and communication channels are community-driven and functioning. Coordinate with NRC staff, volunteers, contractors, contingency workers, and partners on the efficient and transparent dissemination of accountability information to affected population on requesting services and make a complaint or feedback. Ensure that NRC staff, volunteers, contractors and partners follow minimum accountability standards and perform regular quality checks. Follow up on process handling of admissible service requests with sector-specific focal points for case handling, in accordance with SOPs. Follow up on process handling of service-related complaints with field focal points and ensure that SOPs are followed. Contribute to drafting NRC s Accountability Framework in Lebanon and develop/ continuously update NRC's Helpline SOPs. Ensure adherence to NRC policies, handbooks, guidelines, donor requirements and specific accountability SOPs. Ensure that NRC s related activities are implemented within NRC s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action. Compliance and adherence to NRC policies, guidance and procedures, (if a function role) and a specific responsibility for the functions policies and procedures Specific responsibilities: Design training materials on accountability standards, the Community Helpline and communication channels and give training to NRC staff, volunteers, contractors, contingency workers, and partners. Design gender- and age-sensitive community awareness materials (helpline leaflets, WhatsApp accountability messages, video) and coordinate with NRC staff, volunteers, contractors, contingency workers, and partners to ensure that these are widely disseminated. Support outreach activities and awareness sessions to ensure that communities are aware of how to request services and give a complaint or feedback, and that they participate in the design of the helpline and communication channels. In coordination with the M&E team, consult beneficiaries and target communities for feedback on the Community Helpline and communication channels. Accordingly, support with update of M&E tools and inputs gathering exercises. Conduct regular field visits to NRC project locations to monitor the implementation and visibility of reporting channels and spot checks, and empty NRC Comment Boxes for follow up. Monitor the progress against CC-specific action points resulting from the analysis of accountability data. Carry out and follow up on the achievement of NRC Lebanon s annual Accountability Action plan Any other tasks as delegated by the line managers Scale and scope of the position Information of the scope of the position to be inserted in the table below. This is applicable only for roles graded as 8 and above e.g. a function manager/specialist at CO level or when allocated a project budget) Financial responsibility: N/A Resources responsibility: Twilio, CAP, Microsoft Dynamics 365, Power BI, Microsoft Office Critical interfaces By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: Project Managers, Community Engagement and Accountability Specialist, Referral Focal Points M&E, Protection, Grants, Partnerships and Technical Specialists, Consortia, Head of Programme Support Human Resources Manager and Risk & Compliance Coordinator Generic professional competencies At least 3 years of experience in an international NGO preferably in an emergency or post-conflict setting in beneficiary reception and/or counselling, Complaints Reporting and Feedback Mechanism, or related field. Solid experience in handling sensitive feedback Ability to present data and convey information clearly and concisely and identifying trends Fluency in both English and Arabic (speaking, reading, writing) Computer skills, including MS Office (Word, Excel) Context related skills, knowledge and experience Strong analytical and communications skills Ability to receive and handle confidential and sensitive information (highly approachable, trustworthy and confidential) Strong management skills (ability to demand results and be empathetic, non-defensive but decisive, firm and resilient) Experience and ability to train others and transfer knowledge Knowledge of the context in Lebanon / Middle East and NRC activities in the country / region Familiarity with NRC s core competencies is an asset Behavioural competencies These are personal qualities that influence how successful people are in their job. The following are essential for this position: Working with people Influencing Analysing Planning and delivering results Managing performance and development Handling insecure environments Build meaningful relations Act with integrity Empower people Deliver results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 3 years of experience in an international NGO preferably in an emergency or post-conflict setting in beneficiary reception and/or counselling, Complaints Reporting and Feedback Mechanism, or related field. Solid experience in handling sensitive feedback Ability to present data and convey information clearly and concisely and identifying trends Fluency in both English and Arabic (speaking, reading, writing) Computer skills, including MS Office (Word, Excel) Context related skills, knowledge and experience Strong analytical and communications skills Ability to receive and handle confidential and sensitive information (highly approachable, trustworthy and confidential) Strong management skills (ability to demand results and be empathetic, non-defensive but decisive, firm and resilient) Experience and ability to train others and transfer knowledge Knowledge of the context in Lebanon / Middle East and NRC activities in the country / region Familiarity with NRC s core competencies is an asset Behavioural competencies These are personal qualities that influence how successful people are in their job. The following are essential for this position: Working with people Influencing Analysing Planning and delivering results Managing performance and development Handling insecure environments Build meaningful relations Act with integrity Empower people Deliver results</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Regional Masterplan to Combat Sand and Dust Storms for West Asia<br> Work Location<br>Home Based<br> Expected duration<br>11.5 months (120 days Part time)<br> Duties and Responsibilities<br>The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. This consultancy is established at the West Asia Office within the framework of the Strategic Cooperation Agreement between UNEP and the Ministry of Environment, Water and Agriculture (MEWA) of the Kingdom of Saudi Arabia. The Consultant will report to the Project Manager at the UNEP West Asia Office. Within the above context, UNEP and the National Centre for Meteorology (NCM), through its Regional Centre on Sand and Dust Stoms (SDS), will collaborate to develop the Regional Master Plan to Combat Sand and Dust Storm in West Asia. The Master Plan will capitalize on the resources and knowledge available at the Regional SDS Centre. Furthermore, The Master Plan will serve as a policy and technical document to guide actions at the regional, national and local levels to tackle the sand and dust storms across the full cycle. Considerable meteorological work has been done to monitor SDS and identify sources (hotspots). However, noticeable gaps are still apparent in identifying root causes and designing micro-scale mitigation measures and evidence-based monitoring. The Consultant will provide technical leadership for the development of the Regional SDS Masterplan, ensuring that all technical inputs are aligned, concise and consolidated into one coherent document, while also providing technical advisory support to NCM on the ongoing development of the national SDS framework, including participation in relevant meetings and review of technical inputs. 2.Duties and Responsibilities Under the direct supervision of the Project Manager in UNEP West Asia Office, and in collaboration with the Regional SDS Centre, relevant regional and national entities, the Consultant will carry out the following duties and responsibilities. 1.Conduct a Regional Literature Review on SDS Sources and Hotspots 1.1Review available studies, reports, assessments, datasets and other relevant publications addressing sand and dust storm sources, hotspots, drivers and mitigation measures in West Asia. 1.2Compile a preliminary list of SDS hotspots identified by the Regional SDS Centre and other available regional and national sources. Based on the literature review, develop practical criteria for identifying and categorizing SDS hotspots using available evidence and information. 1.3 To the extent possible, conduct a desk-based analysis of the identified SDS hotspots and prepare concise profiles for each hotspot, covering, where information is available, their location, main causes, land use and land-cover characteristics, water management and agricultural practices, topography, climatic conditions, frequency of SDS events, anthropogenic drivers, key impacts, and available evidence regarding their contribution to sand and dust storm generation. 1.4Prepare an inception report outlining the proposed methodology, literature review approach, criteria for hotspot identification and categorization, preliminary list of hotspots, workplan, and anticipated data gaps and limitations. 2.Draft of the “Regional Masterplan to Combat Sand and Dust Storms for West Asia” The Master Plan will serve as guiding document for countries, addressing SDS from multiple dimensions, especially root causes and prevention. It should contain guidelines for countries on how to develop local/national level action plans, including standardized methodologies to guide assessment, monitoring, and implementation to address sand and dust storms, especially at the hotspot level. The guidelines will also promote the integration of SDS mitigation and adaptation measures into national environmental and development policies 1.1Prepare annotated outline for the Master plan describing major sections, the information needed for each section and the rationale for it 1.2Compile data, information, and findings for the various sections of the Masterplan, while providing overall coordination and technical leadership. 1.3Coordinate closely with other experts developing specific sections of the Masterplan, including economic valuation, health impacts, and mitigation measures, to ensure coherence, coherence across sections and avoid duplication. 1.4Compile and consolidate the various sections into one comprehensive and well-structured document. 1.5Conduct stakeholder meetings with relevant institutions and NCM personnel to gather technical inputs and support the further development of the Regional Masterplan. 3.Regional Consultations The consultant will provide inputs to the national (particularly Saudi Arabia) and regional consultations, present the findings of the above tasks and gather input and feedback from the relevant stakeholders and institutions to reflect in the final Master Plan 4.Final Version of the “Regional Masterplan to Combat Sand and Dust Storms for West Asia” 4.1Refine and finalize the Masterplan, with all comments and feedback fully incorporated and addressed. 4.2Submit the final version of the Masterplan in a format ready for review, endorsement, and publication.<br> Qualifications/special skills<br>Master's degree or equivalent in Environmental Management, Land or Water Management, Climate Science, or related field is required A first-level university degree, combined with two (2) additional years of qualifying experience may be accepted in lieu of an advanced university degree. PHD degree is also desirable Minimum 10 years of experience in land and water management, or related field, is required. Proven experience in providing technical guidance and capacity-building programs is required. Experience in multistakeholder engagement and developing technical reports, is required. Strong knowledge of environmental issues in West Asia, is required. Experience in working with international organizations, government agencies, or funding institutions, is an asset.<br> Languages<br>Fluency in English and Arabic is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p>The United Nations has proclaimed the Decade of Sustainable Transport to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration).</p><p>The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan.</p><p>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design:</p><p>A- Needs and Gap Assessment</p><ul><li>Map existing national transport data systems, indicators, and reporting cycles in the region.</li><li>Identify gaps relative to the UN Decade s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data).</li></ul><p>B- Technical Architecture Design</p><ul><li>Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols).</li><li>Define core indicators: minimum set for the Decade, plus optional expansion.</li><li>Specify requirements for data validation, quality assurance, and interoperability with national systems.</li><li>Recommend open-source or commercially available platforms (with cost-benefit comparison).</li></ul><p>C- Institutional and Governance Framework</p><ul><li>Define roles and responsibilities: regional hub, national focal points, technical working group.</li><li>Propose data ownership, access rights, confidentiality, and data sharing agreements.</li><li>Outline a capacity-building plan for member states.</li></ul><p>D- Implementation Roadmap</p><ul><li>Phased timeline with milestones, risks, and dependencies.</li><li>Pilot testing approach (2 3 willing member states).</li><li>Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2><ul><li>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>At least 10 years of experience in transport data systems, regional integration projects, or M&E frameworks for sustainable transport is required.</li><li>Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable.</li><li>Excellent writing skills is required.</li></ul><h2>Languages</h2><ul><li>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA.</li><li>Fluency in English and Arabic is required, as the report should be delivered in English or Arabic.</li><li>Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</li></ul>
Role Purpose:
<br>To maintain good relations with current and potential clients and develop the best means to meet their demands.
<br>Key Accountabilities
<br>• Maintain the interest of the company as a priority, and ensure extreme integrity and honesty in dealing with customers, colleagues, and superiors
<br>• Achieve targets (Sales and Collection) as set with the unit head and the sales manager in accordance with the company’s annual sales plan
<br>• Conduct calls on potential customers to promote the sales of company products
<br>• Conduct calls on current customers to promote the relationship and additional sales of products as well as collection of cash upon delivery
<br>• Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level
<br>• Manage the product at the outlets to increase consumer off take: proper presentation in terms of quality, expiry dates, and display
<br>• Share with colleagues, market information and experiences necessary to promote group success
<br>• Have a thorough up-to-date knowledge of all the products within the target portfolio
<br>• Have a thorough and up-to-date knowledge of competitive products and activities in the market
<br>•
<br>• Strictly adhere to the company operational policies and regulations while performing the tasks: Such as HR policies, Finance policies, meetings, and reporting
<br>• Strictly adhere to the company’s sales policies and regulations: invoicing and order transfer on daily basis
<br>• Provide the supervisor with a daily call-report indicating activities, results, follow up actions, and comments. This report must be delivered at the end of every working day
<br>• Keep company van in good condition and abide by Road Code and conduct periodic maintenance check up
<br>• Store and handle properly stock of goods entrusted to him and monitor it on daily basis to avoid out-of-stocks, by placing timely requests for transfers
<br>• Insure timely and accurate stock count at any time the inventory count is requested by his superior
<br>• Handle proper filing of MRR, Transfers and inventory sheets
<br>• Assure appropriate distribution of all sku’s of assigned portfolio and proper delivery of products to manage stock level and conduct proper warehousing ex: FIFO
<br>Qualifications:
<br>• Bachelor’s degree in business administration, Marketing, or related field (MBA is a plus).
<br>• Languages: Arabic & English required; French is a plus.
<br>• Strong PC skills (Windows apps; Excel and PowerPoint essential); familiarity with ERP/CRM tools preferred.
<br>Experience
<br>• 3–5 years of FMCG sales experience (including territory/channel leadership and team supervision).
<br>• Proven success in hitting sales targets, improving distribution, and elevating retail execution.
<br>Core Competencies
<br>• Leading & Supervising
<br>• Planning & Organizing
<br>• Analysis & Reporting
<br>• Negotiation & Influencing
<br>• Retail Execution Excellence
<br>• Customer Focus & Issue Resolution
<br>• Adaptability & Pressure Handling
<br>• Collaboration & Cross-Functional Coordination
<br>• Continuous Improvement Mindset
<br>
<br>Qualifications
<br>• Intermediate and high school is a plus.
<br>Experience
<br>• 0 to 3 years
<br>
<br>Skills and Knowledge
<br>• Languages: Arabic & English is a plus
<br>• Computer: None
<br>Competencies
<br>• Supporting and Cooperating
<br>• Working with People
<br>• Adhering to Principles and Values
<br>•
<br>• Interacting and Presenting
<br>• Relating and Networking
<br>• Persuading and Influencing
<br>• Presenting and Communicating Information
<br>•
<br>• Analysing and Interpreting
<br>• Writing and Reporting
<br>•
<br>• Organising and Executing
<br>• Planning and Organising
<br>• Delivering Results and Meeting Customer Expectations
<br>• Following Instructions and Procedures
<br>•
<br>• Adapting and Coping
<br>• Adapting and Responding to Change
<br>• Coping with Pressure and Setbacks
<p>Reports To<br> General Manager/Managing Director/Owner<br> Job Summary<br> The HR Supervisor is responsible for executing the day-to-day operations of the Human Resources department, ensuring that HR policies and procedures are implemented effectively and in compliance with labour laws and company standards. The role supervises HR activities including recruitment, onboarding, employee relations, performance management, attendance, training, payroll coordination, and HR administration while supporting organizational objectives.</p><p>Key Responsibilities<br> Supervise the daily operations of the HR department. <br> Coordinate and oversee the recruitment and selection process. <br> Manage employee onboarding, orientation, and probation follow-up. <br> Maintain accurate employee records and HR documentation. <br> Monitor attendance, leaves, overtime, and employee disciplinary actions. <br> Ensure compliance with company policies, internal procedures, and applicable labour laws. <br> Support the implementation of performance management processes, including appraisals and development plans. <br> Coordinate employee training and development initiatives. <br> Assist in developing and updating HR policies, SOPs, job descriptions, and organizational structures. <br> Supervise payroll inputs, including attendance, leave balances, deductions, and overtime, ensuring accuracy before submission. <br> Handle employee relations issues, grievances, and conflict resolution professionally and confidentially. <br> Prepare HR reports and analyse workforce metrics for management review. <br> Participate in HR projects and continuous improvement initiatives. <br> Support internal and external audits by ensuring HR documentation is complete and compliant.</p><p>Qualifications<br> Bachelor's degree in Human Resources, Business Administration, or a related field. <br> Professional HR certification (SHRM-CP, PHR, CIPD, or equivalent) is an advantage.</p><p>Experience<br> 4 6 years of progressive Human Resources experience.</p><p>Knowledge<br> Human Resources principles and best practices. <br> Labor law and employment regulations. <br> Recruitment and talent acquisition. <br> Performance management systems. <br> Payroll and attendance administration. <br> Training and development. <br> HR Information Systems (HRIS). <br> Microsoft Office Suite (Excel, Word, PowerPoint).</p><p>Skills & Competencies<br> Leadership and people management. <br> Strong communication and interpersonal skills. <br> Problem-solving and conflict resolution. <br> Planning and organizational skills. <br> Time management and prioritization. <br> Analytical thinking and attention to detail. <br> Confidentiality and professional ethics. <br> Decision-making and accountability. <br> Coaching and mentoring. <br> Ability to work under pressure and meet deadlines.</p><p>Key Performance Indicators (KPIs)<br> Time-to-fill vacancies. <br> Employee turnover rate. <br> Recruitment success rate. <br> Attendance and leave reporting accuracy. <br> Payroll input accuracy. <br> Performance appraisal completion rate. <br> Training completion rate. <br> Employee satisfaction and engagement. <br> HR audit compliance. <br> Timely completion of HR reports and documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> Professional HR certification (SHRM-CP, PHR, CIPD, or equivalent) is an advantage. <br><br> 4 6 years of progressive Human Resources experience. <br><br> Human Resources principles and best practices. <br> Labor law and employment regulations. <br> Recruitment and talent acquisition. <br> Performance management systems. <br> Payroll and attendance administration. <br> Training and development. <br> HR Information Systems (HRIS). <br> Microsoft Office Suite (Excel, Word, PowerPoint). <br><br> Leadership and people management. <br> Strong communication and interpersonal skills. <br> Problem-solving and conflict resolution. <br> Planning and organizational skills. <br> Time management and prioritization. <br> Analytical thinking and attention to detail. <br> Confidentiality and professional ethics. <br> Decision-making and accountability. <br> Coaching and mentoring. <br> Ability to work under pressure and meet deadlines.</p>