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<h2 class="h5">Job description</h2>
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<p>A leading skincare and cosmetics manufacturer in Lebanon is looking for an experienced and results-driven Sales Manager to lead its sales activities, develop new business opportunities, and expand the company’s presence in Lebanon and export markets.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>- Develop and implement sales strategies to achieve monthly and annual revenue targets.</p><p>- Lead, supervise, and evaluate the performance of the sales team.</p><p>- Manage relationships with distributors, pharmacy chains, beauty stores, clinics, dermatologists, and key accounts.</p><p>- Identify and approach potential distributors and business partners in Lebanon and international markets.</p><p>- Develop private-label and contract-manufacturing opportunities with local and international clients.</p><p>- Negotiate commercial agreements, pricing, payment terms, and distribution conditions.</p><p>- Prepare sales forecasts, budgets, performance reports, and market analyses.</p><p>- Monitor sales activities, customer visits, quotations, orders, and follow-ups.</p><p>- Ensure proper coordination between sales, production, marketing, logistics, and management.</p><p>- Conduct regular market visits and support the sales team in closing important accounts.</p><p>- Monitor competitor activities, market trends, pricing, and new product opportunities.</p><p>- Participate in exhibitions, business meetings, and industry events when required.</p><p>- Maintain strong relationships with existing customers and ensure customer satisfaction.</p><p>- Follow up on customer orders from confirmation through production and delivery.</p><p>- Recruit, train, motivate, and coach sales representatives when needed.</p><p><br></p><p>Candidate Requirements</p><p><br></p><p>- Bachelor’s degree in Pharmacy, Business Administration, Marketing, Chemistry, Biology, or a related field.</p><p>- Minimum 4–5 years of sales experience, preferably in skincare, cosmetics, pharmaceuticals, FMCG, or medical products.</p><p>- Previous experience in a sales management or team-leadership position is highly preferred.</p><p>- Strong knowledge of the Lebanese pharmacy, cosmetics, beauty, and distribution markets.</p><p>- Experience in export sales, private label, or contract manufacturing is an advantage.</p><p>- Strong negotiation, communication, leadership, and relationship-management skills.</p><p>- Ability to work with sales targets, KPIs, budgets, and performance reports.</p><p>- Proficiency in English and Arabic. French is considered an advantage.</p><p>- Good knowledge of Microsoft Office and CRM or sales-reporting systems.</p><p>- Valid driving licence and willingness to travel within Lebanon.</p><p><br></p><p>What We Offer</p><p><br></p><p>- Competitive fixed salary.</p><p>- Attractive commission and performance-based incentives.</p><p>- Transportation allowance.</p><p>- Professional product and sales training.</p><p>- Career-development opportunities within a growing skincare manufacturer.</p><ul><li>- Supportive and professional working environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>- Achievement of monthly and annual sales targets.</p><p>- Growth of existing customer accounts.</p><p>- Acquisition of new distributors, pharmacies, and key accounts.</p><p>- Development of private-label and export opportunities.</p><p>- Sales team performance and market coverage.</p><p>- Customer retention and order frequency.</p><p>- Accuracy of sales forecasts and reports.</p><p>- Collection and order-follow-up performance.</p><p><br></p><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>THE ROLE </b></p><p><br></p><p> </p><p><br></p><p>The HR Director for the Global Business Services (GBS) Center will play a pivotal role in leading the human resources strategy and operations for the center. This position requires a seasoned HR professional with expertise in talent management, organizational development, learning and development (L&D), and employee retention strategies in a GBS or BPO environment.</p><p><br></p><p>The HR Director will report to the local Center Head with a functional reporting line to Global GBS HR Director to ensure the alignment of HR practices with the company’s strategic objectives while fostering a culture of collaboration, innovation, continuous learning, and employee engagement.</p><p><br></p><p> </p><p><br></p><p> </p><p><br></p><p>RESPONSIBILITIES</p><p><br></p><p> </p><p><br></p><p>Strategic Leadership</p><p><br></p><p>Develop and execute the HR strategy for the GBS Center, aligning it with global corporate goals and local operational needs.</p><p>Serve as a trusted advisor to senior leadership on all HR-related matters, including workforce planning, organizational design, and talent strategy.</p><p>Drive initiatives to build a high-performing, diverse, and inclusive workplace culture.</p><p> </p><p><br></p><p>Talent Acquisition and Management</p><p><br></p><p>Oversee recruitment efforts to attract top talent for the GBS Center, ensuring alignment with the company’s competency requirements and growth plans.</p><p>Implement robust onboarding programs to ensure new hires are equipped to succeed in their roles.</p><p>Lead succession planning and career pathing efforts to ensure a strong leadership pipeline within the center.</p><p> </p><p><br></p><p>Employee Retention and Attrition Management</p><p><br></p><p>Define and implement strategies to retain top talent and reduce employee attrition, focusing on building a positive employee experience.</p><p>Analyze attrition trends and identify root causes, developing targeted interventions to address key areas of concern.</p><p>Develop and enhance employee engagement programs, including recognition initiatives, career development opportunities, and wellness programs.</p><p>Collaborate with leadership to create a culture of trust, transparency, and collaboration, ensuring employees feel valued and supported.</p><p>Regularly monitor and report on retention metrics and employee feedback to measure the effectiveness of retention strategies.</p><p> </p><p><br></p><p>Learning and Development</p><p><br></p><p>Develop and implement comprehensive learning and development strategies to enhance employee skills, knowledge, and leadership capabilities.</p><p>Partner with global HR teams to design and deliver training programs, including technical skills development, leadership training, and soft skills enhancement.</p><p>Promote a culture of continuous learning by identifying opportunities for upskilling and reskilling employees to meet evolving business needs.</p><p>Evaluate the effectiveness of L&D initiatives through metrics and feedback, ensuring alignment with organizational goals.</p><p>Build partnerships with external training providers and educational institutions to expand learning opportunities for employees.</p><p> </p><p><br></p><p>Employee Relations and Engagement</p><p><br></p><p>Serve as a champion for employee engagement, implementing programs to boost morale, productivity, and overall satisfaction.</p><p>Manage employee relations, ensuring compliance with labor laws and company policies.</p><p>Foster open communication channels to address employee concerns and provide guidance on conflict resolution.</p><p> </p><p><br></p><p>HR Operations and Compliance</p><p><br></p><p>Oversee HR operations, including payroll, benefits administration, and compliance with local labor regulations.</p><p>Ensure the implementation of global HR policies and practices while adapting them to local requirements.</p><p>Monitor and report key HR metrics and analytics to inform decision-making and track progress against goals.</p><p> </p><p><br></p><p> </p><p><br></p><p>PROFILE & QUALIFICATIONS </p><p><br></p><p>Bachelor’s degree in Human Resources, with a minimum of 10 years on HR leadership experience and ideally 5 years in a GBS or BPO environment.</p><p>Strong knowledge of national labor laws and regulations.</p><p>Experience working in a multinational organization, with exposure to global HR practices.</p><p>Expertise in employee retention and engagement strategies, including attrition analysis and targeted interventions.</p><p>Strong leadership and interpersonal skills, with the ability to influence and partner with stakeholders at all levels.</p><p>Strategic problem-solving and decision-making abilities.</p><p>Excellent communication skills, both written and verbal, in English and Spanish.</p><p>Proficiency in HR systems and tools, with strong analytical and reporting capabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Data Scientist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We are looking for a Senior Machine Learning Engineer who wants to own that evolution.<br> This is not a research-only role.<br> You will frame problems, explore data, design models, build evaluation systems, investigate real customer issues, and ship production services.<br> Your work will influence real pricing decisions and measurable hotel revenue not just dashboards or internal prototypes.<br> What You'll Work On -Pricing intelligence: Advance our pricing engine using probabilistic forecasting, elasticity estimation, contextual bandits, reinforcement learning, and other appropriate optimization methods.<br> Demand forecasting: Improve booking-curve and final-occupancy forecasts, including uncertainty estimates that can inform safer pricing decisions.<br> Safe experimentation: Build historical replay, simulation, backtesting, shadow deployment, and controlled rollout capabilities to measure revenue impact before models affect customers.<br> Production ML: Turn models into reliable, tested, and observable Python services, owning the path from experimentation through deployment, monitoring, and rollback.<br> Problem-solving and customer investigations: Debug unexpected pricing, data, integration, and production behavior.<br> Trace customer-reported issues to their root cause and turn incidents into lasting improvements.<br> Data and intelligent experiences: Strengthen the reservation, occupancy, competitor-rate, PMS, and event-data pipelines behind our decisions, while contributing to AI-powered explanations and revenue-manager tools.<br> Tech Stack Python 3.<br>11, FastAPI, Pydantic, SQLAlchemy 2.<br>0, and Alembic PostgreSQL/Supabase and Redis Pandas, Polars, NumPy, and statsmodels OpenAI, Anthropic, LangChain, and LangGraph PredictHQ and multiple hotel PMS and market-data integrations AWS ECS/Fargate, SQS, EventBridge, S3, and CloudWatch Docker, GitHub Actions, Prometheus, and PostHog Experience taking machine-learning systems from problem definition through production deployment and monitoring.<br> Strong Python and SQL skills, including experience building modular, typed, tested production software—not only exploratory notebooks.<br> A solid foundation in statistics, experimentation, forecasting, and model evaluation.<br> Experience working with time-dependent, noisy, incomplete, or imperfect real-world data.<br> Strong analytical problem-solving skills and a methodical approach to ambiguous technical issues.<br> Proven ability to debug production systems, including data pipelines, APIs, asynchronous jobs, integrations, and model behavior.<br> Experience investigating customer-reported issues, identifying root causes, and communicating findings clearly to technical and non-technical stakeholders.<br> A habit of improving systems after incidents through better tests, monitoring, documentation, safeguards, or architecture.<br> The judgment to balance model sophistication with reliability, explainability, and business value.<br> Comfort working with APIs, relational databases, containers, cloud infrastructure, and CI/CD.<br> Clear communication skills and an ability to work closely with engineers, product leaders, revenue-management experts, and customer-facing teams.<br> A high level of ownership: you can turn an ambiguous business or customer problem into a practical, measurable plan and carry it through to completion.<br> Years of experience are a useful signal, but not the deciding factor.<br> We care more about what you have built, how you reason, and how you respond when models and systems meet the real world.<br> Nice to Have You do not need everything on this list: Contextual bandits, reinforcement learning, recommendation systems, bidding, or other sequential decision systems.<br> Probabilistic demand forecasting or hierarchical Bayesian modeling.<br> Pricing, revenue management, marketplaces, travel, hospitality, advertising, or e-commerce.<br> Causal inference and off-policy evaluation.<br> Model drift, data-quality monitoring, and experiment-tracking systems.<br> Multi-tenant SaaS or event-driven architectures.<br> Debugging distributed systems and third-party integrations in production.<br> LLM applications and agentic workflows.<br> AWS services such as ECS, SQS, EventBridge, S3, and CloudWatch.<br> Hospitality experience is welcome, but not required.<br> We will help you learn the domain.<br> What We Value Speed with quality — Ship fast, but ship code and models a staff engineer would approve AI-native workflow — You don't just know about AI tools, you use them daily to write, debug, and architect Ownership — Pick up a problem and drive it to completion without hand-holding Simplicity — Elegant solutions over over-engineered ones.<br> Minimal code that does the job Curiosity — Our domain (hotel revenue optimization) has real depth.<br> You're excited to learn it</span> </div>
Financial Controller
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<br>Location: Lebanon (on site)
<br>Reports to: CFO / General Manager
<br>Direct reports: Accounting, Treasury, Costing, Credit Control
<br>Industry: FMCG (manufacturing and distribution)
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<br>## About the Company
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<br>A well established Lebanese FMCG group with more than 35 years in the market. The company manufactures and distributes fast moving consumer products across Lebanon and exports to regional markets, working through a wide retail and wholesale network. Company name is disclosed to shortlisted candidates.
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<br>## Purpose of the Role
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<br>The Financial Controller owns the financial engine of the business: closing the books on time, protecting margin, keeping the banking relationships healthy, and giving management numbers they can act on. This is not a back office role. The person will sit close to Sales, Supply Chain and Procurement, challenge assumptions, and support the ownership on major commercial and investment decisions.
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<br>## Key Responsibilities
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<br>### Financial Control and Reporting
<br>- Own the monthly, quarterly and annual close, and deliver the full reporting pack within agreed deadlines.
<br>- Prepare financial statements in line with IFRS, including multi currency accounting and the treatment of USD and LBP exposure.
<br>- Build and maintain the management reporting suite: P&L by brand, by SKU, by channel and by customer.
<br>- Lead the annual budget and rolling forecasts, and explain variances with commentary that is useful, not decorative.
<br>- Handle hyperinflation and currency devaluation accounting matters, including revaluation and translation impacts.
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<br>### Banking and Treasury
<br>- Act as the main point of contact with local and correspondent banks.
<br>- Manage credit facilities, overdrafts, term loans, guarantees and letters of credit for imports of raw material, packaging and equipment.
<br>- Prepare bank submissions: financials, business plans, cash flow projections, covenant tracking.
<br>- Run cash flow forecasting on a weekly and monthly basis, and manage FX exposure and hedging where instruments are available.
<br>- Optimise working capital across receivables, payables and inventory.
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<br>### Contracts and Commercial Agreements
<br>- Review, negotiate and control the financial terms of supplier, distributor, agency, lease, insurance and service contracts.
<br>- Set up and monitor customer trading terms: credit limits, payment terms, rebates, listing fees and promotional support.
<br>- Track contract obligations, renewal dates, penalty clauses and price adjustment mechanisms.
<br>- Coordinate with legal counsel on the financial exposure inside any agreement before signature.
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<br>### FMCG Commercial Finance
<br>- Control trade spend and promotional investment, and measure return on each activity.
<br>- Own product costing and standard cost, including landed cost of imported material, customs duties, freight and clearance.
<br>- Monitor gross margin by product line, and flag erosion early with the reason behind it.
<br>- Support pricing decisions in a volatile cost and currency environment.
<br>- Control inventory: valuation, provisioning, shrinkage, expiry, cycle counts and full physical stock takes across warehouses and vans.
<br>- Review route to market economics, distributor profitability and secondary sales performance.
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<br>### ERP and Systems
<br>- Lead or co lead the ERP implementation or upgrade, from selection through design, data migration, testing, go live and post go live stabilisation.
<br>- Design the chart of accounts, cost centre structure and reporting hierarchy.
<br>- Drive automation of manual processes and improve the quality and speed of data coming out of the system.
<br>- Work with IT and department heads to make sure the system matches how the business actually operates.
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<br>### Governance, Tax and Audit
<br>- Design and enforce internal controls across procurement, sales, cash, inventory and payroll.
<br>- Manage VAT, income tax, payroll tax, NSSF and all filings with Lebanese authorities.
<br>- Handle external audit, statutory audit and any tax inspection, and close findings.
<br>- Protect company assets and reduce the risk of fraud, leakage and unrecorded loss.
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<br>### Leadership and Business Partnering
<br>- Lead, coach and develop the finance team, and build a succession plan for key positions.
<br>- Sit at the management table as a business partner, not as a scorekeeper.
<br>- Contribute to strategy: expansion plans, new product launches, capex, make or buy decisions, feasibility studies and market entry.
<br>- Present clearly to owners, board members and external stakeholders.
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<br>---
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<br>## Requirements
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<br>### Must Have
<br>- 15+ years of progressive finance experience, with at least 5 years in a Financial Controller, Finance Manager or equivalent senior position.
<br>- Solid FMCG background. Manufacturing plus distribution is strongly preferred over pure trading.
<br>- Bachelor's degree in Accounting, Finance or Business. Professional qualification such as CPA, ACCA, CMA or an MBA is a strong plus.
<br>- Strong IFRS knowled
<p><h4>Description</h4>
<p>Aspire Software is looking for a Forward Deployed Engineer (AI) to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the role</h4>
<p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p>
<p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p>
<h4>Why this role is different</h4>
<ul>
<li>Hard problems, real impact. The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</li>
<li>Breadth no single company can offer. Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</li>
<li>Latest tools, encouraged. We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</li>
<li>Genuinely generous with tooling. This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</li>
<li>Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.</li>
</ul>
<h4>What you'll do</h4>
<ul>
<li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li>
<li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li>
<li>Integrate large language models via APIs (Anthropic Claude, OpenAI/GPT, and others) into production applications.</li>
<li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li>
<li>Take projects from problem framing through to deployed, maintainable software.</li>
<li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li>
</ul>
<h4>Requirements</h4>
<p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p>
<ul>
<li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li>
<li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li>
</ul>
<p>Whichever path you come from, we also expect:</p>
<ul>
<li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li>
<li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li>
<li>The ability to own ambiguous problems end to end and ship.</li>
<li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience building RAG pipelines in production.</li>
<li>Experience building agents / agentic workflows.</li>
<li>Familiarity with n8n or similar automation / orchestration platforms.</li>
<li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li>
</ul>
<h4>Tools & technologies you'll work with</h4>
<p>Anthropic Claude · OpenAI/GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>
# Office Manager
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<br>Location: Lebanon (on site)
<br>Reports to: General Manager
<br>Department: Administration
<br>Industry: FMCG (import and distribution)
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<br>## About the Company
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<br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates.
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<br>
<br>## Purpose of the Role
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<br>This role keeps the company running day to day. It covers the office itself, but the larger part of the job is making sure the different parts of the business move together: warehouse, fleet, sales support, administration and the outside providers the company depends on. The person in this seat is the one management turns to when something needs to be organised, chased, fixed or coordinated across departments, and the one department heads coordinate through when a request touches more than one team.
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<br>It suits someone who is organised, hands on, and comfortable being responsible for outcomes that depend on other people delivering.
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<br>## Key Responsibilities
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<br>### Office and Administration
<br>- Run the daily operation of the office and make sure it is properly staffed, supplied and functioning.
<br>- Supervise administrative staff, receptionists, drivers, messengers and cleaning staff, including scheduling, attendance and daily task assignment.
<br>- Manage office supplies, equipment, furniture and stationery, from requisition through purchase, receipt and distribution.
<br>- Maintain company files, records and archives, both physical and digital, with a structure people can actually find things in.
<br>- Organise meetings, visits and travel arrangements for management and visiting principals, including hotels, transport and itineraries.
<br>- Handle incoming correspondence, courier, calls and visitor flow.
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<br>### Day to Day Coordination Across Departments
<br>- Act as the coordination point between Sales, Warehouse, Procurement, Finance and Administration so that requests do not sit unanswered.
<br>- Follow up daily on open items across the business and escalate anything that is stuck to the General Manager with a proposed solution, not just a problem.
<br>- Prepare and circulate daily and weekly status reports on the areas under this role.
<br>- Support management in preparing information for meetings, reviews and decisions.
<br>- Take on assignments and projects delegated by the General Manager and carry them to completion.
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<br>### Warehouse, Delivery and Fleet Support
<br>- Coordinate with the warehouse on receiving schedules, delivery planning and dispatch, so that shipments and orders move on time.
<br>- Monitor delivery performance, route coverage and customer delivery complaints, and follow up until each case is closed.
<br>- Manage the company vehicle fleet: registration, insurance, mechanic, licences, fuel, maintenance schedules, repairs and vehicle records.
<br>- Track driver assignments, licences and vehicle handovers.
<br>- Coordinate with third party transporters and service providers where used.
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<br>### Facilities, Utilities and Assets
<br>- Manage premises: office, warehouse and any branch location. Maintenance, cleaning, security, generator, electricity, water, internet and telephone.
<br>- Handle contracts and relationships with landlords, maintenance contractors, security companies, insurance providers, telecom and utility providers.
<br>- Maintain the company asset register and follow the condition, location and custody of each asset.
<br>- Oversee health, safety and general workplace conditions, including firefighting equipment, emergency exits and first aid supplies.
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<br>### Purchasing of Non Trade Items and Cost Control
<br>- Handle purchasing of general services and non trade items: office needs, maintenance, printing, promotional and marketing material, and similar.
<br>- Collect quotations, compare, and recommend the supplier before committing.
<br>- Monitor spending against budget for office, facilities, fleet and general administration, and report variances.
<br>- Review supplier invoices for accuracy before submitting them to Finance for payment.
<br>- Identify and act on savings without letting service quality drop.
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<br>### Process, Policy and Systems
<br>- Document and improve internal administrative procedures, forms and workflows so the same task is done the same way each time.
<br>- Enforce company policies and the approval matrix across the areas under this role.
<br>- Make sure transactions and records go through the company system properly rather than staying on someone's desk.
<br>- Support internal and external audit requests related to administration, assets and general expenses.
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<br>### People and Government Related Support
<br>- Support HR with attendance records, leave tracking, staff files, onboarding logistics and new joiner setup.
<br>- Follow up on official and government related paperwork with the relevant authorities and the company's
About WEEBE
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<br>WEEBE is launching as Lebanon’s digital mall — an app-first, multi-vendor marketplace that brings trusted brands, major shopping categories, rewards, cashback, delivery support, and a modern shopping experience into one platform.
<br>We are building a brand that should feel premium, modern, clean, technology-inspired, and app-focused. Our content should look closer to brands like Apple, Revolut, Shopify, Stripe, Airbnb, Uber, and Notion rather than traditional ecommerce posters.
<br>We are looking for a designer who can help us create high-quality social media content, launch visuals, app-focused designs, reels, posts, carousels, banners, and campaign assets that match our brand direction.
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<br>Role Overview
<br>We are looking for a Graphic Designer with strong social media and content creation knowledge to support WEEBE’s launch and ongoing marketing content.
<br>The ideal candidate is not only someone who can design nice visuals, but someone who understands how content works on Instagram, TikTok, Facebook, stories, reels, carousels, and paid-ad creatives.
<br>You will help turn WEEBE’s marketing strategy, campaign ideas, app screens, vendor assets, and content directions into polished final designs that are ready to publish.
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<br>What You Will Create
<br>You will work on content such as:
<br>• Instagram posts
<br>• Instagram carousels
<br>• Reels covers
<br>• Motion reels
<br>• Animated social media content
<br>• TikTok/Reels visual layouts
<br>• Story designs
<br>• Giveaway posts and story sets
<br>• Launch teasers
<br>• App walkthrough visuals
<br>• Vendor spotlight posts
<br>• Category discovery content
<br>• Rewards, cashback, and loyalty visuals
<br>• Website and app banners
<br>• Paid-ad creative variations
<br>• UGC / influencer content templates
<br>• Seasonal campaign visuals
<br>• Editable design templates for repeated use
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<br>Main Responsibilities
<br>The designer will be responsible for:
<br>• Creating premium, clean, modern designs for WEEBE’s social media and launch campaigns.
<br>• Designing reels, posts, carousels, story sets, banners, and ad-safe creative versions.
<br>• Translating content ideas into strong visual directions.
<br>• Working with real WEEBE app screenshots and modern device mockups.
<br>• Creating designs that highlight the WEEBE app experience, product categories, trusted vendors, rewards, and value proposition.
<br>• Preparing content in different formats such as 9:16, 4:5, 1:1, desktop banner, and mobile banner.
<br>• Creating editable templates that can be reused for vendor reveals, category posts, giveaway content, and seasonal campaigns.
<br>• Supporting content creation by suggesting hooks, layouts, carousel flow, visual hierarchy, and reel structure.
<br>• Keeping all designs aligned with WEEBE’s brand identity, colors, typography, and premium visual direction.
<br>• Preparing final exports and editable source files in an organized way.
<br>• Creating ad-safe versions when needed, but WEEBE will handle ad setup and media buying internally.
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<br>Content Directions You Should Be Comfortable With
<br>The designer should be able to create visuals for:
<br>• Teaser content: Coming soon, countdowns, app preview, launch anticipation.
<br>• Awareness content: What is WEEBE, digital mall concept, all categories in one place.
<br>• App experience content: App walkthroughs, shopping journey, categories, search, cart, rewards, order tracking.
<br>• Vendor content: Brand spotlights, vendor reveals, trusted brands, co-branded layouts.
<br>• Category content: Beauty, fashion, home, electronics, kids, wellness, gifting, pets, stationery, and everyday essentials.
<br>• Giveaway content: Follower-growth campaigns, giveaway posts, giveaway story steps, winner announcements.
<br>• Rewards content: Cashback, points, loyalty tiers, vouchers, smart shopping value.
<br>• Conversion content: Welcome offers, app download push, retargeting visuals, shop-the-edit posts.
<br>• Community content: Polls, Q&A templates, repost frames, creator/UGC frames.
<br>• Seasonal content: Mother’s Day, Ramadan/Eid, summer, back-to-school, White Friday, Christmas, gifting moments, and Lebanese shopping occasions.
<br>________________________________________
<br>Design Style We Need
<br>We are looking for someone who can create designs that feel:
<br>• Premium
<br>• Modern
<br>• Clean
<br>• Uncluttered
<br>• App-first
<br>• Technology-inspired
<br>• Sophisticated
<br>• Fresh
<br>• Trustworthy
<br>• Mobile-first
<br>• Marketplace-oriented
<br>The designs should use strong typography, clean spacing, polished compositions, realistic app mockups, modern lighting, depth, and elegant visual hierarchy.
<br>________________________________________
<br>What We Do Not Want
<br>Please do not apply if your style is mainly:
<br>• Generic ecommerce posters
<br>• Crowded discount designs
<br>• Low-quality product collages
<br>• Overloaded text layouts
<br>• Old retail flyer designs
<br>• Random Canva templates without creative direction
<br>• Beauty-only brand visuals
<br>•
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As part of the Project entitled Promoting Localized Human Security Approaches funded by the UN Trust Fund for Human Security (UNTFHS), UN Habitat, in coordination with UNICEF and UN Women will implement a Training of Trainers (ToT) programme on participatory mapping, profiling and community action planning across four areas (Akkar & North; Beirut & Mount Lebanon; Bekaa & Baalbeck El Hermel; Saida & Iqleem El Kharroub). The ToT will target representatives from municipalities, local NGOs, uninverstities, and other relevant practitioners. It aims to build local capacities on participatory approaches and active community engagement to inform adequate local decisions. UN-Habitat Lebanon is willing to recruit an Individual Contractor (IC) to develop the ToT curriculum and materials, and to deliver four regional ToT workshops under this project. The Individual Consultant s (IC) Duties and Responsibilities will be as follows: The IC shall provide technical leadership to develop the ToT curriculum and materials, design and deliver four regional training workshops, each for 3 days, and provide up to 5 days of post ToT coaching to support cascade trainings. In particular, the IC will be responsible for: Producing an inception report with detailed work plan, methodology, and timeline. Developing ToT curriculum including session plans, trainer manual, participant handbook, and all field tools as mentioned in annex-1: Mapping and Profiling Local Needs, Key Actors, and Available Services and Resources. The training manual is expected to include techniques and tips to trainers as well as power point presentations for training sessions. Developing assessment instruments: pre/post tests, fieldwork verification checklist, cascade monitoring templates Delivering and facilitating the ToT sessions across the four areas (each ToT 3 working days). Ensure high quality adult learning delivery Providing on site coaching to participants. Submit deliverables (inception, curriculum/toolkit, ToTs reports, coaching report, consolidated final report) and hand over editable training materials. All duties shall be carried out in close coordination with UN-Habitat. Work Location: Remotely with field trips to the training locations within the 4 areas and to UN-Habitat Offices in Beirut, Lebanon. Expected Duration: Up to 2 full-time months of input, carried over a period of four months between 15 July 2026 and 15 November 2026, on a part-time basis Supervision: The IC will work under the supervision of the Head of the Urban Development and Governance Unit at UN-Habitat Lebanon.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree (Master s or higher) in Development Studies, Urban/Regional Planning, Community Development, Social Sciences or related field.</li><li>Minimum of seven (7) years professional experience in participatory community development, mapping/profiling or local governance programming is required (Lebanon experience preferred).</li><li>Minimum 5 years designing and delivering ToT/adult learning programmes, development of trainer toolkits is required.</li><li>Arabic and English are required.</li><li>UN Level III (Advanced) for Reading, Writing, Listening, and Speaking in both Arabic and English.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br>
</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Forward Deployed Engineer (AI) to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the role</h4>
<p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p>
<p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p>
<h4>Why this role is different</h4>
<ul>
<li>Hard problems, real impact. The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</li>
<li>Breadth no single company can offer. Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</li>
<li>Latest tools, encouraged. We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</li>
<li>Genuinely generous with tooling. This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</li>
<li>Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.</li>
</ul>
<h4>What you'll do</h4>
<ul>
<li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li>
<li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li>
<li>Integrate large language models via APIs (Anthropic Claude, OpenAI/GPT, and others) into production applications.</li>
<li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li>
<li>Take projects from problem framing through to deployed, maintainable software.</li>
<li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li>
</ul>
<h4>Requirements</h4>
<p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p>
<ul>
<li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li>
<li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li>
</ul>
<p>Whichever path you come from, we also expect:</p>
<ul>
<li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li>
<li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li>
<li>The ability to own ambiguous problems end to end and ship.</li>
<li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience building RAG pipelines in production.</li>
<li>Experience building agents / agentic workflows.</li>
<li>Familiarity with n8n or similar automation / orchestration platforms.</li>
<li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li>
</ul>
<h4>Tools & technologies you'll work with</h4>
<p>Anthropic Claude · OpenAI/GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>
<div ><p ><strong><span >COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</span></strong><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.</span></p><p ><span >DHL Lebanon is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place to Work in Lebanon for consecutive years since 2023.</span></p><p ><span >Join DHL Express and be part of a global network built on service excellence, quality, and sustainability. Together, we connect with people and improve lives through the power of international trade—not only for our customers, but for every member of our team.</span></p><p ><span >Discover more about our culture, our people, and our purpose: <a href="https://careers.dhl.com/global/en">https://careers.dhl.com/global/en</a></span></p><p ><strong><span >ABOUT THE ROLE</span></strong></p><p ><span >We are looking for a highly analytical and commercially minded Pricing Analyst to join our Commercial team. The Pricing Analyst will support the development, implementation, and monitoring of local and MENA pricing strategies, with the objective of driving profitable and sustainable growth. Working closely with Sales and Commercial Management, the role will provide pricing expertise, commercial analysis, and actionable insights to support customer opportunities, pricing decisions, revenue growth, profitability, and customer retention. This role goes beyond reporting numbers. The successful candidate will be expected to understand what is driving business performance, identify risks and opportunities, and translate complex data into clear and practical commercial recommendations.</span></p><p ><strong><span >KEY RESPONSIBILITIES</span></strong></p><ul ><li ><span >Support the development, execution, and monitoring of local and MENA pricing strategies in line with business objectives, market conditions, and profitability requirements</span></li><li ><span >Partner with the Sales team on pricing requests, customer opportunities, tenders, rate reviews, and commercial solutions</span></li><li ><span >Balance commercial competitiveness with revenue growth, customer retention, and profitability</span></li><li ><span >Analyze customer, revenue, shipment, weight, pricing, and profitability performance to identify trends, risks, and opportunities</span></li><li ><span >Provide clear, data-driven recommendations to Commercial Management and Sales to support pricing decisions and profitable growth</span></li><li ><span >Monitor key commercial and pricing KPIs, identify performance gaps, and proactively highlight areas requiring management attention</span></li><li ><span >Prepare accurate and timely management reports, dashboards, presentations, and ad hoc commercial analysis</span></li><li ><span >Support customer and portfolio reviews by analyzing revenue development, pricing performance, shipment profiles, profitability, and business trends</span></li><li ><span >Prepare and maintain special rate tariffs and customer pricing structures, including weight-break calculations</span></li><li ><span >Ensure approved pricing actions and commercial initiatives are accurately and promptly implemented in the relevant systems</span></li><li ><span >Coordinate pricing actions for loss-making or underperforming customers in collaboration with Area Pricing, Sales Executives, and Sales Management</span></li><li ><span >Support the annual General Price Increase process, including preparation, implementation, customer database management, tracking, and performance analysis</span></li><li ><span >Prepare monthly and annual commercial performance reviews to support Sales Management, customer reviews, and business planning</span></li><li ><span >Conduct revenue, product, customer, and sales performance analysis as required by Commercial Management</span></li><li ><span >Support budgeting, forecasting, and commercial planning through the preparation and analysis of relevant data and performance files</span></li><li ><span >Monitor and analyze relevant market and competitor information to support pricing decisions and commercial planning</span></li><li ><span >Manage pricing-related requests and approvals, including applicable waivers, insurance, and other commercial pricing requirements</span></li><li ><span >Maintain high standards of data accuracy, consistency, and quality across pricing, reporting, and analytical activities</span></li><li ><span >Identify opportunities to improve and automate pricing reports, dashboards, and analytical processes</span></li><li ><span >Collaborate effectively with Sales, Finance, Customer Service, Operations, IT, Area Pricing, and other relevant stakeholders</span></li></ul><div ><font face="Delivery, sans-serif"><span ><div ><p ><strong><span >YOUR PROFILE & QUALIFICATIONS</span></strong></p><ul><li><span >Bachelor’s degree in business administration, Finance, Economics, Statistics, Data Analytics, or a related field</span></li><li><span >Previous experience in pricing, commercial analysis, sales support, business analysis, or reporting is preferred</span></li><li><span >Strong analytical and numerical skills, with the ability to interpret complex data and translate it into clear commercial insights</span></li><li><span >Advanced proficiency in Microsoft Excel, including confidence in working with large datasets and complex analysis</span></li><li><span >Strong PowerPoint and presentation skills, with the ability to prepare professional, management-level reports and presentations</span></li><li><span >Experience with Power BI, data visualization tools, and dashboard development is considered a strong advantage</span></li><li><span >Excellent written and spoken English</span></li><li><span >Strong communication and presentation skills, with the confidence to explain analysis and recommendations clearly</span></li><li><span >Strong commercial awareness and an understanding of customer, revenue, pricing, profitability, and market dynamics</span></li><li><span >High attention to detail, accuracy, and data quality</span></li><li><span >Proactive and solution-oriented, with the ability to identify issues and opportunities rather than simply report results</span></li><li><span >Strong organizational and time-management skills, with the ability to manage multiple priorities and tight deadlines</span></li><li><span >Ability to work independently while collaborating effectively with Sales, Management, and cross-functional teams</span></li><li><span >A curious and analytical mindset, with the ability to look beyond the numbers and understand what is driving business performance</span></li></ul><p><strong><span >Why Join DHL Express?</span></strong><span ></span></p><p><span >Be part of a global leader in logistics and innovation</span></p><p><span >Work on cutting-edge AI and digital transformation initiatives</span></p><p><span >Collaborative and dynamic international environment</span></p><p><span >Opportunities for growth, learning, and impact</span></p><p><strong ><span >Careers at DHL</span></strong></p><p><span >At DHL, we believe our people are our greatest asset. We are committed to building an inclusive environment where innovation, teamwork, and excellence thrive.</span></p><div><span ><br></span></div><p><span ></span></p></div></span></font></div></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>
<h2 class="h5">Job description</h2>
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Work Location<br>HYBRID<br> Expected duration<br>6 Months<br> Duties and Responsibilities<br>Background: ESCWA supports evidence-based policymaking and regional cooperation on population issues in the Arab region, with a focus on demographic change, ageing, and migration. Its work includes analyzing population trends and their impact on sustainable development, researching the wellbeing of older persons, and helping governments develop ageing-related policies and strategies. ESCWA also conducts research on migration patterns and policies, including publishing reports and maintaining a regional database of migration laws and regulations to support better migration governance and refugee protection. Duties and Responsibilities: To support these efforts, ESCWA is seeking an intern who will research migration-related laws and policies in Arab countries, analyze and summarize findings, and enter information into the migration database. - Conduct research and analysis on population dynamics, ageing, and migration trends in the Arab region. - Support the preparation of reports and policy briefs on demographic and socioeconomic issues. - Assist in gathering and analyzing data related to population growth, fertility, ageing, and migration. - Contribute to the development of evidence-based policy recommendations. - Support technical assistance activities aimed at strengthening national policies and strategies on ageing. - Assist in organizing capacity-building workshops, training sessions, and high-level meetings. - Prepare background materials, presentations, and meeting documentation. - Facilitate coordination with government representatives, experts, and development partners on population and ageing-related initiatives.<br> Qualifications/special skills<br>To qualify for an internship with the United Nations Internship Programme, the following conditions must be met: 1. Applicants must: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first university degree programme (minimum bachelor's level or equivalent); or (c) have graduated with a university degree (as defined above); 2. Applicants must: (a) be computer literate in standard software applications. (b) have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the UN Charter; and (c) have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. No previous work experience is required for this job opening.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, (fluency OR knowledge of) in (Insert language) is (required OR desirable). Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>A completed online application must include, beside the mandatory Personal History Profile, a Cover Note mentioning the following: • Degree Programme (what are you currently studying?). • Graduation Date (when will you graduate or when did you graduate from the programme?). • List of the IT skills and programmes that you are proficient in. • List of your top three areas of interest. • Explanation of why you are the best candidate for this specific internship. • Explanation of your interest in the United Nations Internship Programme. In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Incomplete applications will not be reviewed. The United Nations accepts no responsibility for the medical insurance of the intern or costs arising from injury, illness or death that may occur during an internship. Therefore, upon awarding an internship, candidates will be required to sign a statement confirming their understanding and acceptance of the conditions of service. Applicants for internship must show proof of valid medical insurance coverage to cover the full period of the internship at the duty station and provide a medical certificate of good health prior to the commencement of the internship. The United Nations accepts no responsibility for loss or damage to personal effects that may occur during the internship. This position allows for flexible working arrangements, contingent upon written agreement by the receiving entity. Interns under these arrangements must commit to an equivalent of at least two months full-time work and complete their internship within six months.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p><h4>Job description<\/h4>\n<p>Poynter Sheet Metal is one of the largest sheet metal companies in the nation. Poynter stands by its mission that <strong>\u201cWe are driven to achieve excellence as leaders in the industry and community through continuous improvement.\u201d<\/strong><\/p>\n<p>Poynter\u2019s professionals understand the importance of delivering exceptional quality with unmatched professionalism no matter how big or small the project. As a company built on innovation, we are determined to continue to advance in the industry by working diligently to improve our workflows and educating our personnel to stay on top of industry best practices.<\/p>\n<p>As a full-service sheet metal manufacturing company, our projects range from ventilation and exhaust systems, dust collection and extraction systems, vent and fume hoods, to architectural wraps and cladding, tanks and pressure vessels, structural components, handrails, paint and spray booths, machine guarding, duct cleaning services, and custom fabrication.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p>As a Safety Manager, your key responsibility will be to manage and enforce Poynter's Safety Program for the assigned project(s) by identifying, eliminating, and controlling hazardous conditions that may lead to injury and\/or property damage. By using and enforcing job-specific safety standards, best management practices, and Poynter's safety program, the Safety Manager shall ensure the safety of all persons and property on the job site resulting in an accident\/incident-free project.<\/p>\n\n<h4>Essential functions<\/h4>\n<ul>\n <li>Conduct weekly \"Toolbox Safety Meeting\" and document content and attendance.<\/li>\n <li>Conduct safety training for new employees.<\/li>\n <li>Advise project staff on site-specific safety issues and guidelines.<\/li>\n <li>Provide leadership on the project and build working relationships with project staff and subcontractor safety representatives to ensure proper compliance.<\/li>\n <li>Evaluate the need for safety training and make recommendations.<\/li>\n <li>Educate and advise project staff on safety guidelines and policies.<\/li>\n <li>Collaborate with foremen on means and methods for performing high-risk activities such as excavations, fall protection, heavy equipment, etc.<\/li>\n <li>Monitor lockout\/tagout (LOTO) and pipe testing procedures.<\/li>\n<\/ul>\n\n<h4>Jobsite<\/h4>\n<ul>\n <li>Enforce safe work practices and safe working conditions in accordance with all state, federal, and local regulations (including OSHA), as well as Poynter company policies and owner\/contractual requirements.<\/li>\n <li>Conduct daily and\/or weekly (as appropriate or specified by job) job site inspections.<\/li>\n <li>Attend owner meetings.<\/li>\n <li>Record observations from site inspections and complete required reports.<\/li>\n <li>Investigate, corroborate, and document all accidents, incidents, and near misses on the jobsite.<\/li>\n <li>Recommend and implement corrective action based on policies, guidelines, and laws.<\/li>\n <li>Complete site walks at least 3 to 4 times per day.<\/li>\n<\/ul>\n\n<h4>Key attributes<\/h4>\n<ul>\n <li>Comfortable at the table with all levels of leadership.<\/li>\n <li>Collaborator.<\/li>\n <li>Integrity.<\/li>\n <li>Organized and systematic.<\/li>\n <li>Excellent verbal and written communication skills.<\/li>\n <li>Commitment to excellence.<\/li>\n<\/ul>\n\n<h4>What it takes<\/h4>\n<ul>\n <li>7+ years' safety experience in construction or a similar industry.<\/li>\n <li>Thorough knowledge of construction methods and OSHA standards.<\/li>\n <li>OSHA 30 certification.<\/li>\n <li>Able to successfully solve difficult contract and contract-related technical problems requiring excellent judgment.<\/li>\n <li>Must want to be in the field, not behind a desk.<\/li>\n <li>Basic working knowledge of MS Office and Windows.<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>Poynter offers a unique opportunity for the right person to experience a variety of project work. Working at Poynter Sheet Metal, you can expect:<\/p>\n<ul>\n <li>A competitive compensation package.<\/li>\n <li>A comprehensive benefits package including medical, dental, vision, and 401(k) match.<\/li>\n <li>Basic life insurance, short-term and long-term insurance paid for by Poynter.<\/li>\n <li>Discretionary yearly bonus program.<\/li>\n <li>A generous paid time off (PTO) bank.<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Project Officer is responsible for ensuring the efficient and effective implementation of project and grant activities. This includes coordinating project operations, managing field staff and casual workers, maintaining productive relationships with partners and stakeholders, and overseeing day-to-day site activities. The role ensures that all activities are carried out in alignment with organizational policies, donor requirements, safeguarding principles, and community needs. By collecting accurate data, managing documentation, monitoring progress, and ensuring smooth communication and coordination, the Project Officer plays a key role in supporting the successful delivery of projects, promoting accountability, and fostering collaboration with partners and communities.</p><p>Ensure Implementation and Coordination</p><ul><li>Implement assigned activities in line with weekly work plans and guidance provided by the Project Coordinator.</li><li>Supervise field activities and support teams to ensure operations are carried out efficiently, safely, and in an organized manner.</li><li>Ensure compliance with organizational policies, donor requirements, safeguarding standards, and operational procedures.</li><li>Identify and address challenges arising during implementation and escalate issues when needed.</li><li>Support coordination with partners, stakeholders, suppliers, and community representatives to facilitate smooth implementation of activities.</li><li>Assist in the procurement and logistical follow-up of items and services in line with approved budgets and organizational procedures.</li><li>Support data collection, documentation, and reporting processes to ensure accuracy and accountability.</li><li>Maintain effective communication with the Project Coordinator and relevant teams regarding progress, challenges, and field updates.</li></ul><p>Relationship Management</p><ul><li>Maintain and strengthen relationships with partners, ensuring effective collaboration and communication.</li><li>Act as a liaison between the organization and partners during response activities.</li></ul><p>Communication, Coordination and support</p><ul><li>Coordinate and communicate effectively with casual workers to ensure alignment with response objectives.</li><li>Provide clear instructions and resolve any concerns or issues raised.</li><li>Support the overall coordination of grant activities to ensure timely and effective implementation.</li><li>Contribute to the preparation of reports, updates, and evaluations.</li><li>Assist in any other tasks as directed by the supervisor to support the success of the emergency response.</li></ul><p>Handle Reporting, Recording and Proposal Development</p><ul><li>Deliver high quality, accurate and timely daily reports;</li><li>File all relevant project documents in line with WV s requirements for project auditing;</li><li>Track task progress in line with the established tracking system;</li><li>Handle stock (pins and cards) in line with WV s policies;</li><li>Conduct data gathering for project amendments and proposals;</li></ul><p>Data Collection and File management</p><ul><li>Collect and compile data related to distributions, site operations, and partner activities.</li><li>Maintain accurate and up-to-date records for reporting and accountability purposes.</li><li>Analyse data to provide insights and recommendations for improved operations.</li><li>Organize and manage both physical and digital files related to response operations.</li><li>Ensure that documentation is complete, accessible and compliant with WV standards.</li></ul><p>Handle distribution</p><ul><li>Ensure that beneficiaries sign or thumbprint against their names on the beneficiary lists as proof that they have been received kits.</li><li>Support team leader in ensuring that all distribution-supporting documents are in place (Beneficiaries list, issuance note, return note, Daily distribution report ).</li><li>Support Project Coordinator in preparing daily distribution reports as per donor and WV required templates.</li><li>Report any issues/challenges faced at field level to Project Coordinator.</li><li>Make sure to refer any protection case to Project Coordinator.</li><li>Perform other duties as required</li><li>Attend and participate in WVL s spiritual nurture and other organizational events</li><li>Responsible of own security and actively contribute to a positive security culture</li><li>Report CP incidents as per the safeguarding policy guidelines.</li><li>Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager</li><li>Perform other duties as assigned by Line Manager</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelors degree in business administration, Social Sciences or any related field.</li><li>A minimum of 2-years experience in humanitarian or development programs, particularly in emergency response.</li><li>Experience in distribution, partner management and site operations</li><li>Fluent in written and Spoken English & Arabic</li><li>Willingness to travel up to 70% to field sites.</li><li>Strong organizational and coordination skills.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in data collection tools and Microsoft Office Suite.</li><li>Ability to work under pressure and adapt to changing priorities.</li></ul><p></p></section>
The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives.
<br>The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories.
<br>The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market.
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<br>Key Accountabilities
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<br>1. Sales Strategy & Business Growth
<br>• Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives.
<br>• Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category.
<br>• Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion.
<br>• Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks.
<br>• Develop action plans to close performance gaps and accelerate growth.
<br>• Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline.
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<br>2. Sales Team Leadership
<br>• Lead, coach and develop the sales team to deliver consistent commercial performance.
<br>• Establish clear individual and team KPIs, targets and performance expectations.
<br>• Conduct regular performance reviews and provide constructive coaching and feedback.
<br>• Monitor field activity, customer visits, sales productivity and territory coverage.
<br>• Identify capability gaps and implement appropriate training and development initiatives.
<br>• Build a high-performance culture based on accountability, ownership, customer focus and results.
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<br>3. Distribution & Route-to-Market Excellence
<br>• Ensure effective market coverage across Lebanon and maximize product availability at point of sale.
<br>• Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels.
<br>• Optimize territory allocation, customer segmentation and sales routes.
<br>• Identify white spaces and underpenetrated territories or customer segments.
<br>• Ensure sales representatives execute agreed distribution, merchandising and visibility standards.
<br>• Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment.
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<br>4. Key Account & Customer Management
<br>• Develop and maintain strong relationships with strategic customers and key accounts.
<br>• Lead commercial negotiations within approved company guidelines.
<br>• Develop account plans for high-value customers and strategic accounts.
<br>• Identify opportunities for increased listings, range expansion, promotions and cross-selling.
<br>• Monitor customer satisfaction, service levels and commercial performance.
<br>• Resolve escalated customer issues promptly and professionally.
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<br>5. Portfolio & Brand Development
<br>• Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories.
<br>• Ensure sales teams have strong product knowledge and can effectively communicate product value propositions.
<br>• Identify opportunities to introduce new products and strengthen existing brands in the market.
<br>• Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives.
<br>• Monitor product performance by SKU, customer and channel and recommend corrective actions where required.
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<br>6. Sales Planning, Forecasting & Reporting
<br>• Prepare accurate sales forecasts and rolling business projections.
<br>• Monitor actual performance against budget and sales targets.
<br>• Analyze sales performance by customer, territory, salesperson, SKU and channel.
<br>• Provide management with regular sales reports, insights and recommendations.
<br>• Establish a disciplined sales reporting framework based on accurate and timely data.
<br>• Use sales analytics to identify trends, opportunities and performance gaps.
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<br>7. Commercial Excellence
<br>• Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies.
<br>• Support margin improvement initiatives and minimize unnecessary commercial leakage.
<br>• Monitor customer credit exposure and coordinate with Finance regarding overdue accounts.
<br>• Ensure sales policies, approval procedures and reporting standards are consistently followed.
<br>• Recommend improvements to sales processes, systems and controls.
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<br>8. Cross-Functional Collaboration
<br>• Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution.
<br>• Coordinate sales forecasts with inventory and supply planning.
<br>• Communicate market intelligence and customer requirements internally
<h2 class="h5">Job description</h2>
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Result of Service<br>Certified local trainers across target areas who can independently deliver and facilitate the full ToT curriculum, form Local Field Teams, verify and quality assure field outputs, and support cascade trainings.<br> Work Location<br>Beirut, Lebanon<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>As part of the Project entitled “Promoting Localized Human Security Approaches” funded by the UN Trust Fund for Human Security (UNTFHS), UN Habitat, in coordination with UNICEF and UN Women will implement a Training of Trainers (ToT) programme on participatory mapping, profiling and community action planning across four areas (Akkar & North; Beirut & Mount Lebanon; Bekaa & Baalbeck El Hermel; Saida & Iqleem El Kharroub). The ToT will target representatives from municipalities, local NGOs, uninverstities, and other relevant practitioners. It aims to build local capacities on participatory approaches and active community engagement to inform adequate local decisions. UN-Habitat Lebanon is willing to recruit an Individual Contractor (IC) to develop the ToT curriculum and materials, and to deliver four regional ToT workshops under this project. The Individual Consultant’s (IC) Duties and Responsibilities will be as follows: The IC shall provide technical leadership to develop the ToT curriculum and materials, design and deliver four regional training workshops, each for 3 days, and provide up to 5 days of post ToT coaching to support cascade trainings. In particular, the IC will be responsible for: • Producing an inception report with detailed work plan, methodology, and timeline. Developing ToT curriculum including session plans, trainer manual, participant handbook, and all field tools as mentioned in annex-1: Mapping and Profiling Local Needs, Key Actors, and Available Services and Resources. The training manual is expected to include techniques and tips to trainers as well as power point presentations for training sessions. • Developing assessment instruments: pre/post tests, fieldwork verification checklist, cascade monitoring templates • Delivering and facilitating the ToT sessions across the four areas (each ToT 3 working days). Ensure high quality adult learning delivery • Providing on site coaching to participants. • Submit deliverables (inception, curriculum/toolkit, ToTs reports, coaching report, consolidated final report) and hand over editable training materials. All duties shall be carried out in close coordination with UN-Habitat. Work Location: Remotely with field trips to the training locations within the 4 areas and to UN-Habitat Offices in Beirut, Lebanon. Expected Duration: Up to 2 full-time months of input, carried over a period of four months between 15 July 2026 and 15 November 2026, on a part-time basis Supervision: The IC will work under the supervision of the Head of the Urban Development and Governance Unit at UN-Habitat Lebanon.<br> Qualifications/special skills<br>Advanced university degree (Master’s or higher) in Development Studies, Urban/Regional Planning, Community Development, Social Sciences or related field. • Minimum of seven (7) years professional experience in participatory community development, mapping/profiling or local governance programming is required (Lebanon experience preferred). • Minimum 5 years designing and delivering ToT/adult learning programmes, development of trainer toolkits is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this position both Arabic & English are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). Language Reading Writing Listening Speaking Arabic UN Level III (Advanced) UN Level III (Advanced) UN Level III (Advanced) UN Level III (Advanced) English UN Level III (Advanced) UN Level III (Advanced) UN Level III (Advanced) UN Level III (Advanced) ToT delivery language: Arabic. Training materials: Arabic) delivered as editable files (Word/PowerPoint) and PDF. All final reports to be submitted in English.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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Result of Service<br>Collaborate with UNEP and the SCE in conducting a comprehensive assessment of Bahrain's single-use plastics landscape, together with evidence-based policy recommendations and a practical implementation roadmap to enable informed decision-making, strengthen the national policy framework, and accelerate the country's transition towards a circular economy for plastics.<br> Work Location<br>Home based<br> Expected duration<br>9 months-part time<br> Duties and Responsibilities<br>The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The Regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. The UNEP Regional Office for West Asia (ROWA) provides technical cooperation and policy advice to countries in the region to help achieve their environmental goals and sustainable development priorities. Plastic pollution has emerged as one of the most pressing environmental challenges worldwide, posing significant risks to ecosystems, biodiversity, human health, and sustainable development. Single-use plastics (SUPs), including plastic bags, food packaging, disposable cutlery, straws, and beverage containers, represent a substantial share of plastic waste due to their short lifespan and limited recovery after use. The Kingdom of Bahrain has demonstrated a strong commitment to addressing plastic pollution through a range of regulatory and policy measures. Recent initiatives include restrictions on non-biodegradable plastic bags, limitations on small plastic beverage containers, and broader efforts to promote sustainable waste management and environmental protection. Nevertheless, SUPs continue to constitute a significant source of plastic pollution, particularly in terrestrial and marine environments. Recognizing the need to strengthen existing policy measures, the Supreme Council for Environment (SCE), in collaboration with UNEP ROWA, is undertaking a comprehensive assessment of Bahrain's policy and regulatory framework governing single-use plastics. The assessment will identify strengths, gaps, implementation challenges, and opportunities for improvement while drawing upon international good practices and lessons learned from the Gulf Cooperation Council (GCC), Arab region, and other jurisdictions. The assignment will culminate in the development of evidence-based policy recommendations and an implementation roadmap to reinforce Bahrain's transition towards a circular economy for plastics. UNEP seeks to recruit an International Expert on Plastic Pollution and Circular Economy to provide technical, analytical, drafting, and advisory provision for the assessment of Bahrain's policy and regulatory framework on single-use plastics, the review of international best practices, stakeholder consultations, and the development of evidence-based policy recommendations and an implementation roadmap, in close coordination with the SCE and under UNEP ROWA supervision. The objective of this assignment is to contribute to the work of UNEP ROWA in reviewing the current status of single-use plastics in Bahrain, assessing the effectiveness of the existing policy and regulatory framework, identifying policy and implementation gaps, benchmarking international and regional good practices, and developing a practical policy framework and implementation roadmap to reduce single-use plastics and advance Bahrain's transition towards a circular economy for plastics. The expert will provide technical, analytical, drafting, and advisory maintenance throughout the assignment. Duties and responsibilties: Under the direct supervision of the designated Programme Management Officer at UNEP ROWA, the selected consultant will carry-out, inter alia, the following duties and responsibilities for each of the four projects detailed previously: 2.a. Project Inception and Planning •Prepare an inception report outlining the proposed methodology, workplan, stakeholder engagement approach, data requirements, and timeline for the assignment. •Review all relevant background documents, policies, legislation, reports, and technical materials provided by UNEP and the SCE. •Identify additional information and data requirements necessary to successfully implement the assignment. 2.b. Assessment of the Current Situation •Conduct a comprehensive review of the current status of single-use plastics (SUPs) in Bahrain using available national and international literature, reports, statistics, and other relevant secondary data. •Assess trends in the production, import, consumption, waste generation, collection, recycling, treatment, disposal, and environmental impacts of SUPs, where data are available. •Identify the principal categories of SUP products contributing to plastic pollution and assess existing waste management practices and infrastructure relevant to their management. 2.c. Review of the Policy, Legal and Institutional Framework •Review Bahrain's existing policy, legal, regulatory, and institutional framework governing single-use plastics and plastic waste management. •Assess the effectiveness of existing policy measures, including implementation arrangements, institutional coordination, enforcement mechanisms, compliance, and monitoring systems. •Identify strengths, gaps, challenges, and opportunities within the existing framework that may affect the effective prevention, reduction, and management of SUPs. 2.d. International and Regional Benchmarking •Review international and regional policies, regulatory approaches, strategies, and best practices related to the prevention and management of single-use plastics, with particular consideration of experiences from GCC countries, the Arab region, and other relevant jurisdictions. •Assess the applicability of international good practices to Bahrain, taking into account national institutional, technical, economic, and social conditions. •Identify policy approaches and implementation mechanisms that could inform Bahrain's future policy framework. 2.e. Development and Assessment of Policy Options •Assess the feasibility and potential effectiveness of different policy instruments to reduce SUP consumption and improve the environmentally sound management of plastic waste. •Evaluate options including, but not limited to: - Regulatory restrictions and bans; - Product standards and eco-design requirements; - Economic instruments, including fees and levies on selected SUP products; - Extended Producer Responsibility (EPR); - Deposit-return systems; - Public procurement measures; - Awareness and behaviour change initiatives; - Voluntary agreements with industry. •Assess how fees on selected SUP products could function both as demand-reduction measures and as financing mechanisms to strengthen recycling infrastructure and circular economy initiatives. 2.f. Stakeholder Engagement and Consultation •Identify and engage relevant stakeholders, including government institutions, municipalities, private sector representatives, civil society organizations, academia, recycling companies, and consumer groups. •Prepare consultation materials, presentations, and discussion documents to facilitate stakeholder engagement. •Adopt the planning and facilitation of stakeholder consultation workshops and technical discussions in coordination with UNEP and the SCE. •Document stakeholder feedback and integrate relevant inputs into the assessment, policy recommendations, and implementation roadmap. 2.g. Development of Policy Recommendations and Implementation Roadmap •Develop evidence-based policy options and recommendations to strengthen Bahrain's framework for preventing and reducing single-use plastics, improving their environmentally sound management, and advancing the country's transition towards a circular economy for plastics. •Prepare recommendations addressing policy, regulatory, institutional, technical, financial, and behavioural aspects relevant to SUP management. •Develop a practical implementation roadmap that identifies priority actions, implementation timelines, institutional responsibilities, financing considerations, and monitoring arrangements to facilitate the phased implementation of the recommended measures. 2.h. Reporting and Knowledge Products •Prepare all technical reports, presentations, briefing materials, and other knowledge products required under the assignment in accordance with UNEP's quality standards. •Present findings and recommendations to UNEP, the Supreme Council for Environment, and other relevant stakeholders, and revise all deliverables based on comments received. •Ensure that all outputs are evidence-based, technically sound, clearly presented, and suitable for informing policy and decision-making. 2.i. Coordination and General Responsibilities •Maintain regular communication with UNEP throughout the assignment and participate in coordination meetings as requested. •Work collaboratively with UNEP, the SCE, and relevant stakeholders to ensure the timely delivery of all agreed outputs. •Maintain confidentiality of all information obtained during the course of the assignment. •Perform any other related tasks requested by UNEP that are necessary for the successful implementation of the consultancy and are consistent with the scope and objectives of the assignment.<br> Qualifications/special skills<br>An advanced university degree (master’s is required, PhD is an asset or equivalent) in Waste management, Environmental engineering, Environmental policy, Environmental management, Circular economy, public policy, Sustainable development, or another relevant discipline. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 10 years of professional experience in solid waste management, plastic pollution, circular economy, environmental policy, or closely related fields is requied Demonstrated experience in reviewing and developing environmental policies, legislation, strategies, or regulatory frameworks related to plastics, waste i management, or circular economy is required en experience in conducting policy assessments, gap analyses, and developing evidence-based policy recommendations and implementation roadmaps is required Experience in stakeholder consultation and facilitation involving government institutions, private sector representatives, civil society organizations, and other relevant stakeholders is required Experience in preparing high-quality technical reports, policy briefs, and strategic documents for governments or international organizations is required Experience working in the Gulf Cooperation Council (GCC) countries, the Arab region, or on environmental policy issues in developing countries is highly desirable Previous professional experience with the United Nations system, international organizations, or multilateral environmental programmes is desirable.<br> Languages<br>Fluency in written and spoken English is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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