Tourism manager Jobs

1. Job Purpose <br> <br>The Medical Representative – Dental Line is responsible for promoting and selling MedisPharm’s dental products within the assigned territory of Maten and Keserwen. <br> <br>The position is responsible for developing and maintaining strong professional relationships with dentists, dental clinics and centers, pharmacies, and other relevant healthcare professionals, while achieving assigned sales targets, expanding the customer base, identifying new business opportunities, and implementing the company’s approved sales and promotional strategies. <br> <br>2. Key Responsibilities <br> <br>- Conduct regular and planned visits to dentists, dental clinics and centers, pharmacies, and other relevant customers across Maten and Keserwen. <br> <br>- Promote and present MedisPharm’s dental products in a professional and informative manner, clearly explaining product features, benefits, applications, and competitive advantages. <br> <br>- Achieve the assigned monthly, quarterly, and annual sales targets for the Dental Line within the assigned territory. <br> <br>- Develop, maintain, and strengthen long-term professional relationships with dentists and other healthcare professionals. <br> <br>- Identify new customers and business opportunities within Maten and Keserwen and develop them into active accounts. <br> <br>- Regularly assess customer needs and recommend appropriate products from the Dental Line portfolio. <br> <br>- Follow up on customer orders and coordinate with the relevant internal departments regarding product availability, order processing, and delivery requirements. <br> <br>- Monitor market activity within the assigned territory and provide management with relevant information regarding customer needs, market trends, and business opportunities. <br> <br>- Monitor competitors’ products, prices, promotions, activities, and market presence, and provide regular feedback to the direct manager. <br> <br>- Implement approved promotional activities and sales initiatives for the Dental Line in accordance with company policies and strategies. <br> <br>- Participate in dental conferences, exhibitions, scientific events, seminars, workshops, and other professional activities when required. <br> <br>- Build strong professional relationships with dentists and dental professionals to increase awareness and appropriate utilization of the company’s products. <br> <br>- Follow up with existing customers to maintain business relationships, increase customer loyalty, and identify opportunities for additional sales. <br> <br>- Ensure accurate and timely recording of customer visits, sales activities, opportunities, and relevant customer information in the company’s CRM or approved reporting system. <br> <br>- Prepare and submit regular reports covering customer visits, sales performance, new business opportunities, market developments, and competitor activities. <br> <br>- Follow up on customer payments and outstanding balances in coordination with the Accounting Department or relevant department, when required. <br> <br>- Maintain a professional image of MedisPharm during all customer visits and external activities. <br> <br>- Plan and organize daily routes and customer visits efficiently to ensure adequate coverage of Maten and Keserwen and maximize territory productivity. <br> <br>- Maintain up-to-date knowledge of MedisPharm’s Dental Line portfolio, product applications, competitors, and relevant market developments. <br> <br>- Ensure compliance with MedisPharm’s internal policies, procedures, approved promotional practices, and applicable regulations. <br> <br>- Collaborate effectively with Sales, Marketing, Medical Affairs, Regulatory Affairs, Warehouse, Accounting, and other relevant departments. <br> <br>- Perform any other relevant duties and responsibilities assigned by the direct manager. <br> <br>3. Educational Qualifications <br> <br>- Bachelor’s degree in Pharmacy, Dentistry, Medical Sciences, Life Sciences, or another relevant field. <br>- Additional education or training in dental products, healthcare sales, or related fields is considered an advantage. <br> <br>4. Experience <br> <br>- Previous experience in Medical Representation, Pharmaceutical Sales, Dental Sales, or Healthcare Sales is preferred. <br>- Experience dealing with dentists, dental clinics, pharmacies, or dental healthcare professionals is considered an advantage. <br>- Knowledge of the dental market in Maten and Keserwen is a plus

1. Job Purpose <br> <br>The Medical Representative – Dental Line is responsible for promoting and selling MedisPharm’s dental products within the assigned territory of Beirut and Dahieh. <br> <br>The position is responsible for developing and maintaining strong professional relationships with dentists, dental clinics and centers, pharmacies, and other relevant healthcare professionals, while achieving assigned sales targets, expanding the customer base, identifying new business opportunities, and implementing the company’s approved sales and promotional strategies. <br> <br>2. Key Responsibilities <br> <br>- Conduct regular and planned visits to dentists, dental clinics and centers, pharmacies, and other relevant customers across Beirut and Dahieh. <br> <br>- Promote and present MedisPharm’s dental products in a professional and informative manner, clearly explaining product features, benefits, applications, and competitive advantages. <br> <br>- Achieve the assigned monthly, quarterly, and annual sales targets for the Dental Line within the assigned territory. <br> <br>- Develop, maintain, and strengthen long-term professional relationships with dentists and other healthcare professionals. <br> <br>- Identify new customers and business opportunities within Beirut and Dahieh and develop them into active accounts. <br> <br>- Regularly assess customer needs and recommend appropriate products from the Dental Line portfolio. <br> <br>- Follow up on customer orders and coordinate with the relevant internal departments regarding product availability, order processing, and delivery requirements. <br> <br>- Monitor market activity within the assigned territory and provide management with relevant information regarding customer needs, market trends, and business opportunities. <br> <br>- Monitor competitors’ products, prices, promotions, activities, and market presence, and provide regular feedback to the direct manager. <br> <br>- Implement approved promotional activities and sales initiatives for the Dental Line in accordance with company policies and strategies. <br> <br>- Participate in dental conferences, exhibitions, scientific events, seminars, workshops, and other professional activities when required. <br> <br>- Build strong professional relationships with dentists and dental professionals to increase awareness and appropriate utilization of the company’s products. <br> <br>- Follow up with existing customers to maintain business relationships, increase customer loyalty, and identify opportunities for additional sales. <br> <br>- Ensure accurate and timely recording of customer visits, sales activities, opportunities, and relevant customer information in the company’s CRM or approved reporting system. <br> <br>- Prepare and submit regular reports covering customer visits, sales performance, new business opportunities, market developments, and competitor activities. <br> <br>- Follow up on customer payments and outstanding balances in coordination with the Accounting Department or relevant department, when required. <br> <br>- Maintain a professional image of MedisPharm during all customer visits and external activities. <br> <br>- Plan and organize daily routes and customer visits efficiently to ensure adequate coverage of Beirut and Dahieh and maximize territory productivity. <br> <br>- Maintain up-to-date knowledge of MedisPharm’s Dental Line portfolio, product applications, competitors, and relevant market developments. <br> <br>- Ensure compliance with MedisPharm’s internal policies, procedures, approved promotional practices, and applicable regulations. <br> <br>- Collaborate effectively with Sales, Marketing, Medical Affairs, Regulatory Affairs, Warehouse, Accounting, and other relevant departments. <br> <br>- Perform any other relevant duties and responsibilities assigned by the direct manager. <br> <br>3. Educational Qualifications <br> <br>- Bachelor’s degree in Pharmacy, Dentistry, Medical Sciences, Life Sciences, or another relevant field. <br>- Additional education or training in dental products, healthcare sales, or related fields is considered an advantage. <br> <br>4. Experience <br> <br>- Previous experience in Medical Representation, Pharmaceutical Sales, Dental Sales, or Healthcare Sales is preferred. <br>- Experience dealing with dentists, dental clinics, pharmacies, or dental healthcare professionals is considered an advantage. <br>- Knowledge of the dental market in Beirut and Dahieh is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Project Officer is responsible for ensuring the efficient and effective implementation of project and grant activities. This includes coordinating project operations, managing field staff and casual workers, maintaining productive relationships with partners and stakeholders, and overseeing day-to-day site activities. The role ensures that all activities are carried out in alignment with organizational policies, donor requirements, safeguarding principles, and community needs. By collecting accurate data, managing documentation, monitoring progress, and ensuring smooth communication and coordination, the Project Officer plays a key role in supporting the successful delivery of projects, promoting accountability, and fostering collaboration with partners and communities.</p><p>Ensure Implementation and Coordination</p><ul><li>Implement assigned activities in line with weekly work plans and guidance provided by the Project Coordinator.</li><li>Supervise field activities and support teams to ensure operations are carried out efficiently, safely, and in an organized manner.</li><li>Ensure compliance with organizational policies, donor requirements, safeguarding standards, and operational procedures.</li><li>Identify and address challenges arising during implementation and escalate issues when needed.</li><li>Support coordination with partners, stakeholders, suppliers, and community representatives to facilitate smooth implementation of activities.</li><li>Assist in the procurement and logistical follow-up of items and services in line with approved budgets and organizational procedures.</li><li>Support data collection, documentation, and reporting processes to ensure accuracy and accountability.</li><li>Maintain effective communication with the Project Coordinator and relevant teams regarding progress, challenges, and field updates.</li></ul><p>Relationship Management</p><ul><li>Maintain and strengthen relationships with partners, ensuring effective collaboration and communication.</li><li>Act as a liaison between the organization and partners during response activities.</li></ul><p>Communication, Coordination and support</p><ul><li>Coordinate and communicate effectively with casual workers to ensure alignment with response objectives.</li><li>Provide clear instructions and resolve any concerns or issues raised.</li><li>Support the overall coordination of grant activities to ensure timely and effective implementation.</li><li>Contribute to the preparation of reports, updates, and evaluations.</li><li>Assist in any other tasks as directed by the supervisor to support the success of the emergency response.</li></ul><p>Handle Reporting, Recording and Proposal Development</p><ul><li>Deliver high quality, accurate and timely daily reports;</li><li>File all relevant project documents in line with WV s requirements for project auditing;</li><li>Track task progress in line with the established tracking system;</li><li>Handle stock (pins and cards) in line with WV s policies;</li><li>Conduct data gathering for project amendments and proposals;</li></ul><p>Data Collection and File management</p><ul><li>Collect and compile data related to distributions, site operations, and partner activities.</li><li>Maintain accurate and up-to-date records for reporting and accountability purposes.</li><li>Analyse data to provide insights and recommendations for improved operations.</li><li>Organize and manage both physical and digital files related to response operations.</li><li>Ensure that documentation is complete, accessible and compliant with WV standards.</li></ul><p>Handle distribution</p><ul><li>Ensure that beneficiaries sign or thumbprint against their names on the beneficiary lists as proof that they have been received kits.</li><li>Support team leader in ensuring that all distribution-supporting documents are in place (Beneficiaries list, issuance note, return note, Daily distribution report ).</li><li>Support Project Coordinator in preparing daily distribution reports as per donor and WV required templates.</li><li>Report any issues/challenges faced at field level to Project Coordinator.</li><li>Make sure to refer any protection case to Project Coordinator.</li><li>Perform other duties as required</li><li>Attend and participate in WVL s spiritual nurture and other organizational events</li><li>Responsible of own security and actively contribute to a positive security culture</li><li>Report CP incidents as per the safeguarding policy guidelines.</li><li>Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager</li><li>Perform other duties as assigned by Line Manager</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelors degree in business administration, Social Sciences or any related field.</li><li>A minimum of 2-years experience in humanitarian or development programs, particularly in emergency response.</li><li>Experience in distribution, partner management and site operations</li><li>Fluent in written and Spoken English &amp; Arabic</li><li>Willingness to travel up to 70% to field sites.</li><li>Strong organizational and coordination skills.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in data collection tools and Microsoft Office Suite.</li><li>Ability to work under pressure and adapt to changing priorities.</li></ul><p></p></section>

<p>We are looking for a Stock Manager to support and control the daily movement, organization, and accuracy of inventory.</p><p><strong>Main Responsibilities</strong></p><ul><li>Receive, check, and record incoming stock.</li><li>Monitor stock movements, transfers, and outgoing goods.</li><li>Maintain accurate inventory records.</li><li>Conduct regular physical stock counts.</li><li>Identify and report stock discrepancies, shortages, or damaged items.</li><li>Ensure products are properly stored and organized.</li><li>Coordinate with purchasing, sales, and operations teams.</li><li>Prepare basic stock and inventory reports.</li><li>Follow company procedures for stock control and warehouse organization.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous basic experience in stock management, inventory, warehouse, or a similar position.</p><p>Good command of French.</p><p>Basic computer skills, particularly Excel.</p><p>Good organizational and numerical skills.</p><p>Reliable, accurate, and attentive to details.</p><p>Ability to work in a warehouse/operational environment.</p>

<p>The Senior Auditor is an experienced audit professional who conducts audit engagements that provide independent, objective assurance on the financial statements of an organization.</p><p>Plan and oversee the auditing process</p><p>Allocate responsibilities to junior and staff auditors</p><p>Review team members work for accuracy and compliance</p><p>Perform effective risk and control assessments</p><p>Complete audits on time and submit reports to auditing manager</p><p>Present audit findings and find ways to increase compliance and efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor degree in auditing and accounting; master s degree and professional certification are pluses.</li><li>3 to 5 years of external audit experience</li><li>Proficient in Microsoft office applications</li><li>Organizational and leadership abilities</li><li>Strong mathematical and analytical skills</li><li>In-depth understanding of auditing and control practices</li><li>Updated knowledge of applicable laws and regulations</li></ul>

<p>We are looking for a **Marketing Account Manager** to join Sowcial and manage client accounts from strategy to execution.</p><p>Key Responsibilities:</p><ul><li>Manage client communication and maintain strong relationships.</li><li>Understand client objectives and translate them into clear marketing plans.</li><li>Coordinate with content creators, designers, videographers, and the marketing team.</li><li>Prepare monthly content calendars and creative ideas.</li><li>Follow up on content creation, approvals, posting, and deadlines.</li><li>Ensure all content is aligned with the client s brand identity and strategy.</li><li>Monitor social media performance and suggest improvements.</li><li>Handle client feedback and ensure smooth day-to-day account management.</li><li>Support shoots, campaigns, activations, and events when needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong communication, organization, creativity, attention to detail, and the ability to manage multiple accounts and deadlines.</p>

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Introduction: Galop sal is the exclusive franchisee of Hermès in Lebanon, the most respected brand in fashion and luxury. <br>Located in the heart of Beirut city center in an iconic historical building, Hermès boutique spans over 300 m2 <br> <br>Principal mission: You take a role in the success of the boutique by achieving KPIs on a monthly and yearly basis. You are accountable for providing best customer experience and service. You take part in all tasks and activities of the Boutique that are assigned to you, in the front and back office. <br> <br> <br>Reporting: You will report to Retail Manager <br> <br> <br>Remuneration : Commensurate with experience and profile <br> <br>Responsibilities <br> <br> <br>- Demonstrate mastery of Hermès brand fundamentals, its rich history and heritage, as well as the specificities of Hermès collections, main features, prices, and sales pitches in order to convey the uniqueness of our brand to new and existing clients <br> <br>- Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices <br> <br> <br>Client Experience <br> <br>- Deliver superior client experience by ensuring that our clients feel welcomed, valued and promptly attended to <br> <br>- Enhance the brand perception in order to create and perpetuate the desire for the brand for new and existing clients <br> <br>- Turn any situation into an opportunity to reinforce the client experience <br> <br>- Be aware of own communication style and adapt to each client by employing active listening and fully understanding and capturing their needs, desires and motivations <br> <br>- Engage with clients through story-telling and emotional connection, and take ownership of personal discourse in order to build respectful and loyal client relationships <br> <br> <br> <br>Business Performance and Operational Excellence <br> <br>- Stay up-to-date and ensure full compliance with GALOP company policies and internal procedures in regards to IT tools, schedule, security, retail operations, administration and data protection regulations <br> <br>- Adhere to GALOP Dress Code and Grooming Guidelines, and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry in Lebanon. <br> <br>- Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard <br> <br>Ensure that all actions, transactions, and decisions are in line with GALOP company practices and legal requirements. Work with transparency, integrity and respect for people and company property

Exclusive Brand sarl is looking for an energetic and results-driven Junior Sales person to join our growing sales team. <br>The ideal candidate should have at least 3 years of sales experience in the food industry within the Lebanese market, with a good understanding of supermarkets, convenience stores, specialty stores, and other retail channels. <br>The candidate should be highly motivated, confident in approaching clients, and focused on developing sales, opening new accounts, and maintaining strong relationships with existing customers. <br> <br>Key Responsibilities <br> <br>• Manage and develop sales within an assigned territory in the Lebanese market. <br>• Visit existing customers regularly and maintain strong business relationships. <br>• Identify and approach new potential customers to expand the company's distribution network. <br>• Present and promote the company's products and brands professionally. <br>• Generate new sales opportunities and achieve assigned monthly sales targets. <br>• Follow up on customer payments and collections when required. <br>• Monitor product visibility, shelf placement, pricing, and availability at points of sale. <br>• Ensure proper implementation of promotions and new product launches. <br>• Collect market information regarding competitors, pricing, promotions, and new products. <br>• Identify new market opportunities and report them to the Sales Manager. <br>• Maintain an updated customer database and submit regular sales and visit reports. <br>• Build strong long-term relationships with supermarkets, convenience stores, specialty stores, and other food retailers. <br>• Represent Exclusive Brand professionally in the market. <br> <br>Qualifications & Experience <br> <br>• Minimum 3 years of sales experience in the food industry in Lebanon. <br>• Good knowledge of the Lebanese retail and food distribution market. <br>• Existing relationships with supermarkets, convenience stores, minimarkets, specialty stores, or similar retailers are highly preferred. <br>• Good command of Arabic and English. <br>• Basic knowledge of Microsoft Office, particularly Excel. <br>• Valid Lebanese driving license is required. <br>• Having a personal car is preferred. <br> <br>Required Sales Skills <br> <br>• Strong communication and interpersonal skills. <br>• Good negotiation and selling abilities. <br>• Confident in approaching and developing new customers. <br>• Target-oriented with a strong desire to achieve and exceed sales objectives. <br>• Good customer relationship management skills. <br>• Energetic, proactive, and comfortable with daily field visits. <br>• Strong follow-up and organizational skills. <br>• Ability to identify sales opportunities and convert them into business. <br>• Good understanding of merchandising and product visibility. <br>• Ability to work independently while being an effective member of the sales team

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Location: Zalka <br>Working Hours: Monday to Friday, 8:30 AM – 6:00 PM <br>Employment Type: Full-Time <br>Department: Warehouse <br>Reports To: Warehouse Manager <br> <br>Position Summary <br>Titan Technologies SAL is seeking a reliable, organized, and detail-oriented Warehouse Assistant to support the daily operations of the warehouse. The successful candidate will assist in inventory control, order processing, delivery coordination, and administrative warehouse tasks while ensuring accuracy and efficiency in all activities. Experience with the Dolphin ERP System is considered a strong advantage. <br> <br>Key Responsibilities: <br>- Prepare customer invoices and process purchase entries accurately. <br>- Receive incoming goods, verify quantities and documentation, and update inventory records. <br>- Review and verify orders prepared by other team members to ensure accuracy before dispatch. <br>- Coordinate and schedule daily delivery routes for drivers to ensure efficient distribution. <br>- Monitor and track customer orders to ensure timely and accurate deliveries. <br>- Assist in periodic inventory counts and annual stock-taking activities. <br>- Maintain and update warehouse records and internal databases, including vendor information, order details, quantities, pricing, and discounts. <br>- Coordinate with local suppliers regarding deliveries, shortages, returns, and order-related issues. <br>- Support warehouse colleagues with operational and administrative tasks and provide coverage during staff absences when required. <br>- Ensure warehouse documentation is complete, accurate, and properly filed. <br>- Comply with company policies, warehouse procedures, and health and safety standards. <br>- Contribute to maintaining a clean, organized, and productive warehouse environment. <br> <br>Qualifications: <br>- Previous experience in a warehouse, logistics, inventory control, or supply chain environment. <br>- Strong attention to detail with excellent organizational and time management skills. <br>- Ability to prioritize tasks and manage multiple responsibilities simultaneously. <br>- Good communication and interpersonal skills. <br>- Team-oriented with the ability to work independently when required. <br>- Problem-solving mindset with a proactive approach to daily operations. <br> <br>Education & Technical Requirements <br>- High school diploma or equivalent (required). <br>Proficiency in Microsoft Office, particularly Microsoft Excel. <br>- Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage. <br>- Basic computer literacy and data entry skills. <br>Preferred Skills <br>- Knowledge of inventory management and warehouse operations. <br>- Ability to work under pressure while maintaining accuracy. <br>- Strong sense of responsibility, reliability, and accountability. <br>- Flexibility to support operational requirements when needed