Tourism manager Jobs

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>As a HRSSC Talent Acquisition Senior, you will play a crucial role in managing the recruitment process for your assigned business line. Your responsibilities will include job posting, CV sourcing, candidate management, and ensuring a seamless talent acquisition operation. You will work closely with Business HR and other stakeholders to support the screening and selection process effectively.</p> <h4>Key responsibilities</h4> <ul> <li>Manage the recruitment process, including job postings, CV screening, interview coordination, case study management, psychometric assessments, and more, for your designated business line.</li> <li>Collaborate with Business HR to understand role requirements, and manage job postings accordingly, including amendments, closures, and withdrawals as needed.</li> <li>Perform initial CV screening for all CVs from various sourcing channels (e.g., career site, referrals, LinkedIn, job fairs, and campus recruitment) based on job posting criteria.</li> <li>Conduct HR interviews for assigned roles, document interview results in the recruitment system, and communicate outcomes to candidates.</li> <li>Coordinate with business teams and candidates to schedule interviews, gather feedback, and update the recruitment system with outcomes.</li> <li>Manage aptitude, psychometric tests, case studies, and other assessments, ensuring completion and documenting results in the recruitment system. Communicate outcomes to the assigned business teams and candidates.</li> <li>Assist in collecting and verifying candidate documentation for reference and background checks, aligning with policies, and reporting any issues to the business team and Business HR.</li> <li>Actively source and headhunt candidates through various channels, ensuring a strong pipeline of qualified talent.</li> <li>Always maintain an active candidate pipeline, ensuring readiness to meet the business's hiring needs.</li> <li>Meet Service Level Agreements (SLA) and Turnaround Times (TAT) for all recruitment activities while ensuring process compliance.</li> <li>Maintain the integrity and compliance of internal recruitment systems.</li> <li>Build and maintain strong relationships with hiring managers and other key stakeholders to ensure alignment and satisfaction throughout the recruitment process.</li> <li>Prepare and present periodic recruitment reports, including candidate status, rejection rates, and other relevant metrics.</li> <li>Perform additional tasks as requested by the direct manager.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in human resources, business administration, psychology, or a related field.</li> <li>5+ years of experience in talent acquisition, recruitment, or HR shared services.</li> <li>Experience managing end-to-end recruitment processes across multiple roles.</li> <li>Strong knowledge of sourcing channels such as LinkedIn, career portals, referrals, job fairs, and campus recruitment.</li> <li>Ability to communicate professionally with team leaders and managers. Strong presentation skills considered a plus.</li> <li>Familiarity with Applicant Tracking Systems (ATS) and recruitment databases.</li> <li>Strong understanding of recruitment metrics, SLA, and TAT management.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> </ul></p><p></p>

Senior Accountant (FMCG) <br>Job Title: Senior Accountant Industry: Fast-Moving Consumer Goods (FMCG) Location: <br>Lebanon Employment Type: Full-Time Reports to: Finance Manager / Chief Financial Officer <br>About the Role <br>We are seeking a highly analytical and detail-oriented Senior Accountant to join our finance <br>team in the Fast-Moving Consumer Goods (FMCG) sector in Lebanon. The ideal candidate will <br>be responsible for overseeing the daily accounting operations, ensuring the accuracy of financial <br>records, managing inventory accounting, and ensuring strict compliance with Lebanese tax <br>regulations and accounting standards. This role requires a proactive professional with strong <br>ERP experience and a solid understanding of the fast-paced FMCG environment. <br>Key Responsibilities <br>General Accounting and Financial Reporting <br>You will manage all aspects of the general ledger, including month-end and year-end closing <br>processes. You are responsible for preparing accurate and timely financial statements, including <br>balance sheets, income statements, and cash flow statements. The role involves performing <br>daily bank reconciliations, managing cash flow tracking, and reviewing journal entries to ensure <br>proper classification of accounts. <br>Inventory and Cost Accounting <br>In the FMCG sector, inventory management is critical. You will oversee inventory accounting, <br>including stock valuations, cost of goods sold (COGS) calculations, and variance analysis. You <br>will coordinate with the supply chain and warehouse teams to conduct periodic physical <br>inventory counts and reconcile discrepancies. Additionally, you will analyze manufacturing and <br>operational costs to identify areas for cost reduction and efficiency improvement. <br>Accounts Payable and Receivable <br>You will monitor and manage accounts payable and receivable aging reports. You must ensure <br>the timely processing of vendor payments and actively follow up on outstanding client <br>receivables. Maintaining accurate records of supplier contracts, terms, and discounts is also a <br>key part of this responsibility. <br>Tax and Regulatory Compliance <br>A critical component of this role is ensuring compliance with local regulations. You will prepare, <br>review, and submit periodic tax declarations, including Value Added Tax (VAT), payroll taxes, and <br>corporate income tax, in strict compliance with the Lebanese Ministry of Finance regulations. <br>You must also ensure compliance with National Social Security Fund (NSSF) requirements and <br>accurate payroll accounting, while staying updated on changes in Lebanese tax laws and <br>regulations. <br>Audit and Internal Controls <br>You will assist in the preparation of schedules and documentation for external and internal <br>audits, liaising directly with external auditors to ensure a smooth process. You will also be <br>tasked with developing, implementing, and maintaining internal accounting controls and <br>standard operating procedures to safeguard company assets. <br>Required Qualifications <br>Education and Certification <br>You must hold a Bachelor’s degree in Accounting, Finance, or a closely related field. A Master’s <br>degree is considered a plus. Professional certification such as CPA, CMA, or ACCA is highly <br>preferred. <br>Experience <br>You should have a minimum of 5 to 7 years of progressive accounting experience, with at least 2 <br>to 3 years specifically within the FMCG or manufacturing industry. Experience with fast-paced <br>environments and managing multiple priorities is essential. <br>Technical Skills <br>Strong knowledge of International Financial Reporting Standards (IFRS) and Lebanese <br>accounting standards is required. You must have in-depth understanding of Lebanese tax laws, <br>VAT, and NSSF regulations. Proficiency in using major ERP systems such as SAP, Oracle, or <br>Microsoft Dynamics is essential. Advanced Microsoft Excel skills, including Pivot tables, <br>VLOOKUP, and financial modeling, are required. <br>Soft Skills <br>You should possess excellent analytical and problem-solving abilities with a high level of <br>accuracy and attention to detail. Strong communication and interpersonal skills are essential, <br>with the ability to collaborate effectively across departments. You must be able to work under <br>pressure and meet tight deadlines in a fast-paced environment. <br>Languages <br>Professional fluency in both English and Arabic (written and spoken) is required. <br>What We Offer <br>We offer a competitive salary and benefits package tailored to the Lebanese market. You will <br>have opportunities for professional growth and career advancement within a leading FMCG <br>company, operating in a dynamic and collaborative work environment. Join a team that values <br>excellence, innovation, and continuous improvement

<p>Full Time Job + Half Day on Saturdays</p><p><strong>Experience Required</strong></p><p>Minimum 6 years of accounting experience, preferably in accounting firms or multi-client environments.</p><p><strong>Job Purpose</strong></p><p>To manage assigned client accounts, ensure accurate accounting records, review the work of junior accountants, and ensure compliance with accounting standards, tax regulations, and MB procedures.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of assigned clients and ensure timely completion of deliverables.</li><li>Review accounting entries, reconciliations, and financial reports prepared by accountants.</li><li>Prepare and review monthly, quarterly, and annual financial statements.</li><li>Review tax filings and ensure compliance with applicable regulations.</li><li>Communicate with clients regarding accounting and financial matters.</li><li>Support and guide junior accountants on technical issues.</li><li>Identify risks, errors, and compliance gaps and report them to the Head of Department.</li><li>Ensure adherence to MB policies, SOPs, and quality standards.</li><li>Participate in process improvement initiatives and departmental meetings.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Timely completion of assigned tasks and client deliverables.</li><li>Accuracy and quality of accounting records and reports.</li><li>Compliance with tax and regulatory deadlines.</li><li>Client satisfaction and responsiveness.</li><li>Quality of review and supervision provided to team members.</li></ul><p><strong>Competencies</strong></p><ul><li>Analytical thinking and problem-solving.</li><li>Attention to detail and accuracy.</li><li>Time management and organization.</li><li>Communication and client relationship management.</li><li>Leadership and teamwork.</li></ul><p><strong>Career Path</strong></p><p>Senior Accountant → Accounting Supervisor → Accounting Manager → Head of Department.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Accounting, Finance, or a related field.</li><li>Professional certification (CPA, ACCA, CMA, or equivalent) is an advantage.</li><li>Strong knowledge of accounting, taxation, and financial reporting.</li><li>Proficiency in accounting software and Microsoft Excel.</li></ul>

<p>The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Act as the main point of contact for assigned U.S. clients.</li><li>Receive, review, and manage maintenance work orders.</li><li>Coordinate with Project Coordinators to ensure jobs are handled properly and on time.</li><li>Communicate professionally with clients through phone calls, emails, and online platforms.</li><li>Provide clients with accurate and timely updates on ongoing work orders.</li><li>Review quotations, pricing, scopes of work, and job requirements before submission.</li><li>Follow up on urgent and high-priority service requests.</li><li>Monitor work orders from assignment through completion.</li><li>Ensure client requirements, deadlines, and service standards are met.</li><li>Handle client concerns, escalations, and operational issues professionally.</li><li>Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.</li><li>Maintain strong and professional long-term relationships with clients.</li><li>Monitor team performance and help resolve operational challenges.</li><li>Ensure all assigned accounts and work orders remain properly organized and updated.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Excellent spoken and written English is a must.</p><p>Strong communication and client-management skills.</p><p>Strong leadership, organization, and problem-solving abilities.</p><p>Ability to multitask and work under pressure.</p><p>Good computer and Microsoft Office skills.</p><p>Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.</p><p>Professional attitude and strong attention to detail.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a motivated and results-driven Sales Representative to join our team in Beirut. The successful candidate will be responsible for expanding the company's network of partner agencies, identifying new business opportunities, building strong relationships, and achieving performance and KPI targets.</p><p><b>Key Responsibilities</b></p><ul><li>Identify and engage potential customers and business partners through incoming leads and self-sourcing.</li><li>Expand the company's network of approved partner agencies in the assigned market.</li><li>Communicate with potential partners through CRM tools and company communication channels.</li><li>Build and maintain strong, long-term relationships with partners.</li><li>Follow up on leads and convert potential partners into approved partners.</li><li>Research the market and identify new business opportunities.</li><li>Work closely with the Country Manager and follow company processes.</li><li>Achieve performance targets based on approved partners brought into the system.</li><li>Meet KPIs related to activity, effort, and operational performance.</li><li>Use social media and other communication tools to support business development.</li><li>Handle basic technical issues and coordinate with the relevant team when needed.</li></ul><p><br></p><p><b>Requirements</b></p><ul><li>Previous sales or business development experience is preferred.</li><li>Strong communication and negotiation skills.</li><li>Good knowledge of Arabic and English.</li><li>Basic computer skills.</li><li>Basic knowledge of social media tools.</li><li>Ability to understand and resolve basic technical issues.</li><li>Strong organizational and follow-up skills.</li><li>Self-motivated, proactive, and results-oriented.</li><li>Ability to work independently and as part of a team.</li><li>Team player with the ability to see the bigger picture.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong sales background.</li><li>Good communication and interpersonal skills.</li><li>Motivated by targets and performance.</li></ul><p><br></p></div>

<p>The Maintenance Technician is responsible for inspecting, maintaining, troubleshooting, and repairing equipment and machinery to ensure smooth and efficient plant operations. This role involves performing preventive maintenance, responding to breakdowns, maintaining accurate records, and ensuring compliance with safety and quality regulations. The Maintenance Technician plays a crucial role in minimizing downtime and maintaining operational efficiency.</p><p>Troubleshooter able to solve any mechanical or electrical breakdown through a smart root cause analysis and problem solving.</p><p>Coordinate with all other departments and implement the preventive maintenance program for all the plant machines and utilities on a daily, monthly, quarterly and yearly basis.</p><p>Fast response further to any corrective maintenance request due to any breakdown in any production line.</p><p>Follow-up the plant production lines and assist the operator in solving their job-related problems</p><p>Maintain inventory and minimum stock of spare parts.</p><p>Conducting daily routine inspections of premises and equipment.</p><p>Overseeing contractors when new production line installations occur.</p><p>Ensure routine calibration and maintenance requirements of a variety of electro-mechanical, hydraulic and pneumatic systems are undertaken.</p><p>Fill regularly all maintenance reports and machine data cards with compliance with ISO requirements.</p><p>Perform additional duties as dictated by the Group Operations Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Company Description: MIRATO MEA is a leading manufacturer of cosmetics and Personal care products in the Middle East. Using advanced Italian technologies, we produce the Italian Brands Intesa and Malizia. We pride ourselves on blending expertise, quality, and innovation to maintain our leadership in the personal care industry.</p>

<p><b>Position: Outdoor Sales Engineer<br>Employment Type: Full -time</b></p><p><b>Tasks and Responsibilities:</b></p><ul><li>Collaborate with sales teams to understand customer requirements by promoting the company's product and providing sales support.</li><li>Take responsibility for relevant assigned projects.</li><li>Visit customers and deliver presentation to promote the company s products and services and to negotiate sales agreements.</li><li>Collects, organizes, and assembles data for reports, presentations and/or special projects.</li><li>Assists customers in answering technical questions on systems, client products, and system application alternative, installation, operation, maintenance, and problem resolution.</li><li>Attend project negotiation meetings through the various stages of the project.</li><li>Designing, drawing air conditioning system and deliver technical presentations to customers that fit their needs.</li><li>Record details of inquiries, complaints, or comments, as well as actions taken.</li><li>Develop strong relationship with clients.</li><li>Coordinate pricing policies with the sales manager and the management team.</li></ul><p>Skills:</p><ul><li>Technical Skills: understanding the inner working of Air Conditioning system.</li><li>Communication: communicating with others to convey information effectively.</li><li>Customer service: interacting with customers to communicate effectively about their needs.</li><li>Computer skills: MS Office, AutoCAD</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Related Experience:</strong></p><p>1-3 year of experience in sales and engineering and a work experience in the AC industry along with some technical background.</p><p><strong>Education:</strong></p><p>A Bachelor s degree in Mechanical Engineering</p><p><strong>Abilities:</strong></p><p>Oral and Written Comprehension the ability to listen and read to and understand information and ideas presented through spoken words and in writing.</p><p>Oral &amp; Written Expression: the ability to communicate information and ideas in speaking and writing so others will understand.</p>

<p><br></p><p><b>Your Role</b></p><ul><li>Own and orchestrate the execution of Test Factory cycles.</li><li>Perform first-level analysis of cycle execution issues and route incidents.</li><li>Monitor Test Factory execution progress and ensure compliance with: Test Factory Greening Service Level Objectives, Definition of Done (DoD), Delivery milestones.</li><li>Manage execution risks, impediments, dependencies, and mitigation plans.</li><li>Centralize and report on Test Factory KPIs.</li><li>Publish regular status reports and communicate progress through: Email updates, Weekly governance meetings, Management reviews, Executive dashboards.</li><li>Contribute to Regression Test Package transition from Client Evolution Teams organizations into the Test Factory.</li><li>Lead onboarding activities for new Regression Test Packages entering Test Factory scope.</li><li>Ensure smooth and official handover between Test Factory and Client Evolution Team organizations.</li><li>Partner closely with the Test Factory Manager to identify, manage, and mitigate operational risks.</li><li>Maintain strong alignment with Client Evolution Teams management regarding: milestones, Upgrade roadmaps, Environment refresh plans, RTP scope evolution.</li><li>Work with regional Test Factory Leads to define and promote operational best practices and delivery standards.</li><li>Assess the impact of tooling enhancements on Test Factory operations.</li><li>Coordinate testing and deployment of new capabilities released by the tooling teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Computer Engineering, or a related field.</p><p>1-3 years of experience in software testing, delivery management, quality assurance, or testing operations or related field.</p><p>Experience leading testing programs involving multiple stakeholders and distributed teams, is a plus.</p><p>Understanding of:</p><ul><li>Software Testing Lifecycle (STLC),</li><li>Test Management processes,</li><li>Release and Upgrade Management,</li><li>CI/CD principles.</li></ul><p>Excellent written and verbal communication skills.</p><p>Exceptional organization and time management.</p><p>Strong partnership mindset.</p>

<p><br></p><p><b>Your Role</b></p><ul><li>Own and orchestrate the execution of Test Factory cycles.</li><li>Perform first-level analysis of cycle execution issues and route incidents.</li><li>Monitor Test Factory execution progress and ensure compliance with: Test Factory Greening Service Level Objectives, Definition of Done (DoD), Delivery milestones.</li><li>Manage execution risks, impediments, dependencies, and mitigation plans.</li><li>Centralize and report on Test Factory KPIs.</li><li>Publish regular status reports and communicate progress through: Email updates, Weekly governance meetings, Management reviews, Executive dashboards.</li><li>Contribute to Regression Test Package transition from Client Evolution Teams organizations into the Test Factory.</li><li>Lead onboarding activities for new Regression Test Packages entering Test Factory scope.</li><li>Ensure smooth and official handover between Test Factory and Client Evolution Team organizations.</li><li>Partner closely with the Test Factory Manager to identify, manage, and mitigate operational risks.</li><li>Maintain strong alignment with Client Evolution Teams management regarding: milestones, Upgrade roadmaps, Environment refresh plans, RTP scope evolution.</li><li>Work with regional Test Factory Leads to define and promote operational best practices and delivery standards.</li><li>Assess the impact of tooling enhancements on Test Factory operations.</li><li>Coordinate testing and deployment of new capabilities released by the tooling teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Computer Engineering, or a related field.</p><p>1-3 years of experience in software testing, delivery management, quality assurance, or testing operations or related field.</p><p>Experience leading testing programs involving multiple stakeholders and distributed teams, is a plus.</p><p>Understanding of:</p><ul><li>Software Testing Lifecycle (STLC),</li><li>Test Management processes,</li><li>Release and Upgrade Management,</li><li>CI/CD principles.</li></ul><p>Excellent written and verbal communication skills.</p><p>Exceptional organization and time management.</p><p>Strong partnership mindset.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Accounting Manager to lead and oversee the full accounting function for our construction operations. Reporting to the CFO. you will manage the accounting team, ensure accurate financial reporting, oversee project cost accounting, and maintain strong financial controls across multiple projects.</p><p>Key Responsibilities</p><ul><li>Manage the day-to-day accounting operations including general ledger, accounts payable, accounts receivable, payroll, and bank reconciliations.</li><li>Oversee project cost accounting: track project budgets, costs, progress billings, retentions, and work-in-progress, and report variances to management.</li><li>Prepare monthly, quarterly, and annual financial statements in line with applicable standards.</li><li>Manage cash flow forecasting, supplier and subcontractor payments, and treasury activities.</li><li>Ensure compliance with Lebanese tax regulations (VAT, NSSF, income tax) and oversee timely filings.</li><li>Lead month-end and year-end closing processes and coordinate with external auditors.</li><li>Maintain and strengthen internal controls, accounting policies, and procedures.</li><li>Supervise, mentor, and develop the accounting team.</li><li>Support budgeting, financial analysis, and management reporting to aid decision-making.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Accounting, Finance, or a related field (professional certification such as CPA/CMA is a plus).</p><p>8 12 years of accounting experience, including significant experience in the construction/contracting sector.</p><p>Proven experience with project/cost accounting and progress billing.</p><p>Hands-on experience with a major ERP system (e.g., Oracle, odoo or BC).</p><p>Strong knowledge of Lebanese tax and regulatory requirements.</p><p>Excellent command of both Arabic and English.</p><p>Strong leadership, analytical, and communication skills, with high attention to detail.</p><p></p></section>

<p><h4>About the opportunity</h4> <p>We’re looking for a sharp, driven industrial project manager who knows how to run complex projects in a heavy industrial environment – ideally with hands-on exposure to welding, fabrication, or metal manufacturing. If you thrive on coordinating people, materials, timelines, and client expectations while keeping quality and safety front and center, this is your kind of role.</p> <h4>What you’ll lead</h4> <ul> <li><strong>Full project lifecycle management</strong> – from kickoff to closeout, ensuring scope, schedule, and budget stay aligned</li> <li><strong>Shop & field coordination</strong> – work closely with welders, fabricators, fitters, and supervisors to keep production moving</li> <li><strong>Client communication</strong> – serve as the primary point of contact, providing updates, managing changes, and building strong relationships</li> <li><strong>Scheduling & resource planning</strong> – allocate labor, equipment, and materials to meet aggressive timelines</li> <li><strong>Quality & compliance oversight</strong> – ensure work meets specs, drawings, codes, and internal standards</li> <li><strong>Risk & issue management</strong> – identify problems early, troubleshoot effectively, and keep projects on track</li> <li><strong>Documentation & reporting</strong> – maintain accurate project records, progress reports, and closeout packages</li> </ul> <h4>What you bring</h4> <ul> <li>3+ years of project management experience in a heavy industrial, welding, fabrication, or manufacturing environment</li> <li>Strong understanding of industrial workflows, shop processes, and blueprint interpretation</li> <li>Proven ability to manage multiple projects simultaneously in a fast-paced setting</li> <li>Excellent communication, leadership, and organizational skills</li> <li>Experience with project management software and documentation tools</li> <li>A proactive, solutions-focused mindset with a commitment to safety and quality</li> </ul> <h4>Why join us</h4> <ul> <li>Competitive compensation and benefits</li> <li>Stable, long-term projects with reputable industrial clients</li> <li>A team that values craftsmanship, accountability, and continuous improvement</li> <li>Opportunities for growth, training, and leadership development</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Regional Masterplan to Combat Sand and Dust Storms for West Asia<br> Work Location<br>Home Based<br> Expected duration<br>11.5 months (120 days Part time)<br> Duties and Responsibilities<br>The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. This consultancy is established at the West Asia Office within the framework of the Strategic Cooperation Agreement between UNEP and the Ministry of Environment, Water and Agriculture (MEWA) of the Kingdom of Saudi Arabia. The Consultant will report to the Project Manager at the UNEP West Asia Office. Within the above context, UNEP and the National Centre for Meteorology (NCM), through its Regional Centre on Sand and Dust Stoms (SDS), will collaborate to develop the Regional Master Plan to Combat Sand and Dust Storm in West Asia. The Master Plan will capitalize on the resources and knowledge available at the Regional SDS Centre. Furthermore, The Master Plan will serve as a policy and technical document to guide actions at the regional, national and local levels to tackle the sand and dust storms across the full cycle. Considerable meteorological work has been done to monitor SDS and identify sources (hotspots). However, noticeable gaps are still apparent in identifying root causes and designing micro-scale mitigation measures and evidence-based monitoring. The Consultant will provide technical leadership for the development of the Regional SDS Masterplan, ensuring that all technical inputs are aligned, concise and consolidated into one coherent document, while also providing technical advisory support to NCM on the ongoing development of the national SDS framework, including participation in relevant meetings and review of technical inputs. 2.Duties and Responsibilities Under the direct supervision of the Project Manager in UNEP West Asia Office, and in collaboration with the Regional SDS Centre, relevant regional and national entities, the Consultant will carry out the following duties and responsibilities. 1.Conduct a Regional Literature Review on SDS Sources and Hotspots 1.1Review available studies, reports, assessments, datasets and other relevant publications addressing sand and dust storm sources, hotspots, drivers and mitigation measures in West Asia. 1.2Compile a preliminary list of SDS hotspots identified by the Regional SDS Centre and other available regional and national sources. Based on the literature review, develop practical criteria for identifying and categorizing SDS hotspots using available evidence and information. 1.3 To the extent possible, conduct a desk-based analysis of the identified SDS hotspots and prepare concise profiles for each hotspot, covering, where information is available, their location, main causes, land use and land-cover characteristics, water management and agricultural practices, topography, climatic conditions, frequency of SDS events, anthropogenic drivers, key impacts, and available evidence regarding their contribution to sand and dust storm generation. 1.4Prepare an inception report outlining the proposed methodology, literature review approach, criteria for hotspot identification and categorization, preliminary list of hotspots, workplan, and anticipated data gaps and limitations. 2.Draft of the “Regional Masterplan to Combat Sand and Dust Storms for West Asia” The Master Plan will serve as guiding document for countries, addressing SDS from multiple dimensions, especially root causes and prevention. It should contain guidelines for countries on how to develop local/national level action plans, including standardized methodologies to guide assessment, monitoring, and implementation to address sand and dust storms, especially at the hotspot level. The guidelines will also promote the integration of SDS mitigation and adaptation measures into national environmental and development policies 1.1Prepare annotated outline for the Master plan describing major sections, the information needed for each section and the rationale for it 1.2Compile data, information, and findings for the various sections of the Masterplan, while providing overall coordination and technical leadership. 1.3Coordinate closely with other experts developing specific sections of the Masterplan, including economic valuation, health impacts, and mitigation measures, to ensure coherence, coherence across sections and avoid duplication. 1.4Compile and consolidate the various sections into one comprehensive and well-structured document. 1.5Conduct stakeholder meetings with relevant institutions and NCM personnel to gather technical inputs and support the further development of the Regional Masterplan. 3.Regional Consultations The consultant will provide inputs to the national (particularly Saudi Arabia) and regional consultations, present the findings of the above tasks and gather input and feedback from the relevant stakeholders and institutions to reflect in the final Master Plan 4.Final Version of the “Regional Masterplan to Combat Sand and Dust Storms for West Asia” 4.1Refine and finalize the Masterplan, with all comments and feedback fully incorporated and addressed. 4.2Submit the final version of the Masterplan in a format ready for review, endorsement, and publication.<br> Qualifications/special skills<br>Master's degree or equivalent in Environmental Management, Land or Water Management, Climate Science, or related field is required A first-level university degree, combined with two (2) additional years of qualifying experience may be accepted in lieu of an advanced university degree. PHD degree is also desirable Minimum 10 years of experience in land and water management, or related field, is required. Proven experience in providing technical guidance and capacity-building programs is required. Experience in multistakeholder engagement and developing technical reports, is required. Strong knowledge of environmental issues in West Asia, is required. Experience in working with international organizations, government agencies, or funding institutions, is an asset.<br> Languages<br>Fluency in English and Arabic is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

We are looking for a Research & Development Manager to lead Richa Group's product innovation and development agenda. <br> <br>The role will be responsible for translating consumer insights, market trends and commercial opportunities into successful product concepts, while ensuring that new and existing products meet the company's standards for quality, food safety, cost competitiveness and market relevance. <br> <br>This is a key role for an individual who combines food industry expertise, commercial thinking and innovation leadership. <br> <br>Key Responsibilities: <br> <br>1. Product Innovation & Development <br>Lead the end-to-end development of new food products, product extensions and reformulations across relevant categories. <br>Identify opportunities for new products based on market trends, consumer preferences, competitive intelligence and commercial potential. <br>Develop product concepts, specifications, prototypes and testing plans in collaboration with internal and external stakeholders. <br>Coordinate product trials, sensory evaluations, samples and product validation. <br>Manage the transition of successful concepts from development to commercial launch. <br>2. Market & Consumer Insights <br>Monitor FMCG and food industry trends, emerging categories, consumer preferences and competitor activity. <br>Translate market intelligence into actionable product development opportunities. <br>Partner with Marketing and Commercial teams to identify gaps within the existing portfolio. <br>Evaluate product concepts based on consumer relevance, differentiation and commercial viability. <br>3. Supplier & Partner Collaboration <br>Work closely with international suppliers, manufacturers, laboratories and technical partners on product development. <br>Evaluate ingredients, raw materials, formulations, packaging and technical specifications. <br>Support supplier qualification and product benchmarking. <br>Ensure alignment between supplier capabilities and Richa Group's quality and commercial requirements. <br>4. Quality, Regulatory & Food Safety <br>Ensure all new and existing products comply with applicable food safety, quality and regulatory requirements. <br>Establish and maintain product specifications and technical documentation. <br>Coordinate required laboratory analysis, shelf-life testing and product validation. <br>Work closely with Quality Assurance and Operations to investigate and resolve product-related issues. <br>5. Cost & Commercial Viability <br>Assess product development costs and commercial feasibility. <br>Collaborate with Procurement and Finance to optimize product costs without compromising quality. <br>Contribute to pricing, margin and product profitability assessments. <br>Identify opportunities for product reformulation, packaging optimization and cost efficiency. <br>6. Project & Stakeholder Management <br>Establish R&D project timelines, milestones, budgets and deliverables. <br>Lead cross-functional project teams involving Commercial, Marketing, Procurement, Quality, Supply Chain and Operations. <br>Ensure projects remain aligned with business priorities and launch timelines. <br>Present recommendations, project progress and business cases to senior management. <br>7. Team Leadership & Continuous Improvement <br>Build a culture of innovation, accountability and continuous improvement. <br>Coach and develop R&D team members and technical resources. <br>Establish clear objectives, KPIs and performance standards. <br>Introduce structured R&D processes, documentation and best practices. <br> <br>Key Success Measures <br> <br>Success in this role will be measured through: <br> <br>New product development and successful launches <br>Speed-to-market <br>Product innovation pipeline <br>Commercial performance of new products <br>Product margin and cost optimization <br>Consumer acceptance and product quality <br>Reduction of product development cycle time <br>Supplier and development partner performance <br>Compliance with quality and food safety requirements <br>Cross-functional stakeholder satisfaction <br>Candidate Profile <br> <br>We are looking for a commercially minded R&D professional who combines technical food expertise with strong business acumen

<p>Reports To<br> General Manager/Managing Director/Owner<br> Job Summary<br> The HR Supervisor is responsible for executing the day-to-day operations of the Human Resources department, ensuring that HR policies and procedures are implemented effectively and in compliance with labour laws and company standards. The role supervises HR activities including recruitment, onboarding, employee relations, performance management, attendance, training, payroll coordination, and HR administration while supporting organizational objectives.</p><p>Key Responsibilities<br> Supervise the daily operations of the HR department. <br> Coordinate and oversee the recruitment and selection process. <br> Manage employee onboarding, orientation, and probation follow-up. <br> Maintain accurate employee records and HR documentation. <br> Monitor attendance, leaves, overtime, and employee disciplinary actions. <br> Ensure compliance with company policies, internal procedures, and applicable labour laws. <br> Support the implementation of performance management processes, including appraisals and development plans. <br> Coordinate employee training and development initiatives. <br> Assist in developing and updating HR policies, SOPs, job descriptions, and organizational structures. <br> Supervise payroll inputs, including attendance, leave balances, deductions, and overtime, ensuring accuracy before submission. <br> Handle employee relations issues, grievances, and conflict resolution professionally and confidentially. <br> Prepare HR reports and analyse workforce metrics for management review. <br> Participate in HR projects and continuous improvement initiatives. <br> Support internal and external audits by ensuring HR documentation is complete and compliant.</p><p>Qualifications<br> Bachelor's degree in Human Resources, Business Administration, or a related field. <br> Professional HR certification (SHRM-CP, PHR, CIPD, or equivalent) is an advantage.</p><p>Experience<br> 4 6 years of progressive Human Resources experience.</p><p>Knowledge<br> Human Resources principles and best practices. <br> Labor law and employment regulations. <br> Recruitment and talent acquisition. <br> Performance management systems. <br> Payroll and attendance administration. <br> Training and development. <br> HR Information Systems (HRIS). <br> Microsoft Office Suite (Excel, Word, PowerPoint).</p><p>Skills &amp; Competencies<br> Leadership and people management. <br> Strong communication and interpersonal skills. <br> Problem-solving and conflict resolution. <br> Planning and organizational skills. <br> Time management and prioritization. <br> Analytical thinking and attention to detail. <br> Confidentiality and professional ethics. <br> Decision-making and accountability. <br> Coaching and mentoring. <br> Ability to work under pressure and meet deadlines.</p><p>Key Performance Indicators (KPIs)<br> Time-to-fill vacancies. <br> Employee turnover rate. <br> Recruitment success rate. <br> Attendance and leave reporting accuracy. <br> Payroll input accuracy. <br> Performance appraisal completion rate. <br> Training completion rate. <br> Employee satisfaction and engagement. <br> HR audit compliance. <br> Timely completion of HR reports and documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> Professional HR certification (SHRM-CP, PHR, CIPD, or equivalent) is an advantage. <br><br> 4 6 years of progressive Human Resources experience. <br><br> Human Resources principles and best practices. <br> Labor law and employment regulations. <br> Recruitment and talent acquisition. <br> Performance management systems. <br> Payroll and attendance administration. <br> Training and development. <br> HR Information Systems (HRIS). <br> Microsoft Office Suite (Excel, Word, PowerPoint). <br><br> Leadership and people management. <br> Strong communication and interpersonal skills. <br> Problem-solving and conflict resolution. <br> Planning and organizational skills. <br> Time management and prioritization. <br> Analytical thinking and attention to detail. <br> Confidentiality and professional ethics. <br> Decision-making and accountability. <br> Coaching and mentoring. <br> Ability to work under pressure and meet deadlines.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.</p><p>Role Overview We are looking for a commercially driven Sales Team Lead / Sales Manager to lead business growth across key MENA markets, with immediate focus on Iraq and the UAE. This role will be responsible for driving net deposit growth, client acquisition, team performance, and partner-led expansion across the Forex/CFD business. The successful candidate will lead frontline sales execution, coach and manage sales staff, and build strong relationships with retail clients, IBs, affiliates, and strategic partners. The role requires a hands-on leader who understands conversion, retention, trading-client behavior, and local market dynamics in the region.</p><p>Key Responsibilities</p><ul><li>Lead and manage the sales team to achieve monthly, quarterly, and annual funded account, volume, and revenue targets.</li><li>Drive new client acquisition through direct sales, referrals, IB networks, and affiliate partnerships.</li><li>Build and execute country-level sales plans for Iraq and the UAE in line with wider MENA growth objectives.</li><li>Coach, train, and monitor team members to improve lead conversion, follow-up quality, and client relationship management.</li><li>Track daily sales activity, team productivity, deposit performance, and pipeline quality through CRM reporting.</li><li>Develop strong relationships with high-value prospects, active traders, partners, and business introducers.</li><li>Work closely with marketing, retention, dealing, and customer support teams to improve the full client journey from lead to funded trader.</li><li>Ensure all sales activity follows internal compliance standards, approved scripts, and applicable local market requirements.</li><li>Identify hiring needs, support onboarding, and help build a high-performance sales culture across the region.</li><li>Provide regular market feedback on competitor activity, client objections, product demand, and growth opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading.</p><p>At least 2 years of experience leading, coaching, or supervising a sales team.</p><p>Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics.</p><p>Experience managing direct sales and partner/IB channels.</p><p>Proven ability to achieve acquisition and revenue targets in competitive markets.</p><p>Strong stakeholder management and reporting skills.</p><p>Arabic language ability is strongly preferred; English is required.</p><p>Experience in UAE/MENA market is strongly preferred.</p><p>Preferred Profile</p><ul><li>Existing network of IBs, affiliates, trader communities, or regional sales contacts.</li><li>Experience in MetaTrader-based brokerage environments.</li><li>Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling.</li><li>Comfortable working in a target-driven, performance-led environment.</li></ul><p>What Success Looks Like</p><ul><li>Growth in funded accounts and first-time deposits.</li><li>Higher team conversion from qualified leads to active clients.</li><li>Expansion of regional IB and partner pipelines.</li><li>Strong retention and revenue contribution from managed markets.</li><li>Consistent execution discipline, reporting accuracy, and team development.</li></ul><p></p></section>

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Lead Specialist - Credit</p><br><br><br>Job Scope <br><p>The Lead specialist - Credit is accountable for applying the company's&nbsp;credit&nbsp;and collection policies and practices while implementing internal control systems. S/He analyses customer requests for&nbsp;credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues.&nbsp;</p><br><br><br>Main Duties and Responsibilities <br><p>- Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting;</p><br> <p>- Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers;</p><br> <p>- Comply with the reporting timelines and adverse information notification to the insurance company;</p><br> <p>- Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team;</p><br> <p>- Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets;</p><br> <p>- Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required;</p><br> <p>- Approve the credit line for customer accounts within the approved insurance limit;</p><br> <p>- Manage and streamline LC transactions and ensure the compliance of LC/BG T&amp;C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks;</p><br> <p>- Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews;</p><br> <p>- Ensure the timely processing and follow up of outstanding invoices;</p><br> <p>- Respond promptly to audit requests (internal audit, bank audit, etc.);</p><br> <p>- Ensure the receipt of customer balance confirmations on a bi-annual basis;</p><br> <p>- Prepare periodic MIS and data management reports to the Direct Manager.</p><br> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Finance, Accounting or any other related field</p><br><br><br>Experience <br><p>8+ years of progressive experience in Credit Management, Credit &amp; Collections, or Accounts Receivable.<br>Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment.<br>Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management.<br>Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance.<br>Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance.<br></p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.</p> <p>Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.</p> <p>As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly. The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.</p> <h4>Why this role matters</h4> <p>We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.</p> <p>This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made. You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.</p> <p>You'll operate at two levels.</p> <p>At the product and feature level, you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building. You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.</p> <p>At the leadership level, you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.</p> <p>The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.</p> <h4>What you'll do</h4> <ul> <li>Turn product data into decisions. You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.</li> <li>Help teams define what success actually means. You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.</li> <li>Understand how customers use our products. You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.</li> <li>Evaluate whether our products are delivering value. You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.</li> <li>Bring insights into product discovery. You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.</li> <li>Challenge assumptions with evidence. When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?” — constructively and without creating friction.</li> <li>Identify opportunities before you're asked. You won't wait for a stakeholder to request a report. You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.</li> <li>Support experimentation. You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.</li> <li>Make complex analysis easy to understand. You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.</li> <li>Give leadership a clear view of product performance. You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.</li> <li>Help Product become more self-sufficient with data. You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.</li> <li>Raise data literacy across Product. You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.</li> <li>Build trust across teams. You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.</li> </ul> <h4>What success looks like</h4> <p>In your first 3-6 months, you'll be building trust. Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.</p> <p>As you establish yourself, you'll start changing how decisions are made. Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.</p> <p>Ultimately, success means Product becomes more intelligent. Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.</p> <p>The shift we're looking for is simple:</p> <p>From “What happened?” ? “Why did it happen?” ? “What should we do about it?”</p> <h4>Requirements</h4> <h4>Who you are</h4> <ul> <li>You're naturally curious. When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.</li> <li>You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions.</li> <li>You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.</li> <li>You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.</li> <li>You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.</li> <li>You know that being right isn't enough. Your analysis only creates value if people understand it and act on it. You can turn complex findings into a simple story and a clear recommendation.</li> <li>You're a strong communicator. You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.</li> <li>You're proactive and self-directed. You don't wait for a ticket to appear in your queue. You notice something worth investigating and take ownership of finding out what it means.</li> <li>You're comfortable with ambiguity and a changing environment. Not every question will have a clean dataset or obvious answer. You know how to work with imperfect information while being transparent about its limitations.</li> <li>You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.</li> <li>You're technically strong. You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.</li> <li>You understand product metrics deeply, including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.</li> <li>You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.</li> <li>You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.</li> <li>You have professional working proficiency in English.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing or evaluating A/B tests and experiments.</li> <li>Experience with statistical analysis.</li> <li>Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.</li> <li>Experience building or improving a product analytics function or data culture.</li> <li>Experience presenting product recommendations to senior leadership.</li> <li>Working knowledge of Python or R.</li> <li>Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.</li> </ul> <h4>What the hiring process will look like</h4> <ul> <li>Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.</li> <li>Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.</li> <li>Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.</li> <li>Presentation interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.</li> <li>Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.</li> </ul></p><p></p>

Job Summary: <br> <br>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors <br> <br>feel valued and well-assisted from the moment they arrive. This role combines hospitality, <br> <br>administrative efficiency, and attention to detail by greeting members warmly, managing <br> <br>registrations, and processing payments. <br> <br>I. Duties and Responsibilities: <br> <br>1. Welcome and greet all members and visitors in a professional, friendly <br> <br>manner <br> <br> Stand or sit upright, maintain eye contact, and smile when greeting members.  Use members’ names, when possible, to create a personalized experience.  Provide support to all members’ inquiries and guide them <br> <br>2. Register new members and manage membership renewals <br> <br> Guide new members through the registration process, ensuring processes are <br> <br>completed accurately.  Verify and input member details into the system, maintaining accuracy and <br> <br>confidentiality.  Explain membership packages, promotions, and benefits clearly. <br> <br>3. Handle cash and process transactions accurately <br> <br> Process payments for memberships, products, or services through cash, card, or <br> <br>digital methods.  Issue receipts and update payments.  Follow proper cash-handling procedures, including daily balancing and <br> <br>reconciliation.  Report any discrepancies or errors to the manager immediately. <br> <br>4. Maintain a clean, organized, and professional reception area <br> <br> Keep the desk surface tidy and organized <br> <br> Ensure the area around the reception is clean and welcoming at all times. <br> Report any facility maintenance issues to the appropriate department promptly. <br> <br>II. Required Competencies: <br> Empathy and patience: especially when handling complaints or frustration. <br> Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience. <br> Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems. <br> Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive <br>impact on the work culture. <br> Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing. <br>  Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations