Branch Supervisor Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives.</p><p>Key Accountabilities:</p><ul><li>Ensure full implementation and compliance with Colortek's retail operating procedures across all branches.</li><li>Safeguard company policies, standards, workflows, and best practices.</li><li>Conduct regular branch audits to ensure operational consistency and identify improvement opportunities.</li><li>Identify operational gaps and implement corrective action plans.</li><li>Lead, coach, motivate, and develop retail teams to consistently perform at a high level.</li><li>Train new employees on Colortek's systems, operational standards, products, and customer service expectations.</li><li>Conduct regular coaching sessions and performance follow-ups.</li><li>Achieve and exceed branch sales targets and key performance indicators.</li><li>Coach staff on consultative selling techniques and premium customer service.</li><li>Monitor sales performance and recommend actions to improve results.</li><li>Maintain deep knowledge of Colortek's products, solutions, services, and brand story.</li><li>Create an inspiring retail environment that reflects Colortek's premium positioning.</li><li>Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools.</li><li>Enforce accurate data entry and system discipline across all branches.</li><li>Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures.</li><li>Ensure accurate reporting and documentation.</li><li>Handle escalated customer concerns with professionalism and urgency.</li><li>Plan and manage relevant product or sales training to team in cooperation with HR</li><li>Manager visual merchandising in coordination with the Marketing department.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills, Knowledge and Experience required:</p><ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 3 5 years of experience in retail operations, preferably from the Franchise industry.</li><li>Proven experience leading and developing retail teams.</li><li>Strong understanding of retail systems, operational processes, and inventory management.</li><li>Experience working with ERP and POS systems.</li></ul><p></p></section>

Job Purpose: <br>Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives. <br> <br>Key Accountabilities: <br>- Ensure full implementation and compliance with Colortek's retail operating procedures across all branches. <br>- Safeguard company policies, standards, workflows, and best practices. <br>- Conduct regular branch audits to ensure operational consistency and identify improvement opportunities. <br>- Identify operational gaps and implement corrective action plans. <br>- Lead, coach, motivate, and develop retail teams to consistently perform at a high level. <br>- Train new employees on Colortek's systems, operational standards, products, and customer service expectations. <br>- Conduct regular coaching sessions and performance follow-ups. <br>- Achieve and exceed branch sales targets and key performance indicators. <br>- Coach staff on consultative selling techniques and premium customer service. <br>- Monitor sales performance and recommend actions to improve results. <br>- Maintain deep knowledge of Colortek's products, solutions, services, and brand story. <br>- Create an inspiring retail environment that reflects Colortek's premium positioning. <br>- Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools. <br>- Enforce accurate data entry and system discipline across all branches. <br>- Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures. <br>- Ensure accurate reporting and documentation. <br>- Handle escalated customer concerns with professionalism and urgency. <br>- Plan and manage relevant product or sales training to team in cooperation with HR <br>- Manager visual merchandising in coordination with the Marketing department. <br> <br>Skills, Knowledge and Experience required: <br>- Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. <br>- Minimum 3–5 years of experience in retail operations, preferably from the Franchise industry. <br>- Proven experience leading and developing retail teams. <br>- Strong understanding of retail systems, operational processes, and inventory management. <br>- Experience working with ERP and POS systems

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job duties:</b></p><ul><li>Prepare, on daily basis, all material and needed information based on the routing plan before leaving to the market</li><li>Visit the stores set per route and undertake the necessary steps in each store, start with checking up the shelves and taking notes of missing and low stocks. After having scanned all the shelves, the merchandiser goes to the warehouse if he has access to, otherwise, merchandiser puts his order with the shelf boy.</li><li>Manage to fill all reports given by the direct Supervisor and hand them back to his approval and action plan</li><li>Fill in the daily report on a daily basis in the Merchandisers application</li><li>Fill in the competition activity report in the merchandisers application, whenever a competitor activity is detected, submit the form &amp; inform the direct Supervisor on the spot</li><li>Execute any new promotion as assigned by the direct Supervisor based on the promotion agreement</li><li>Each promotion should be implemented on time, any delay should be reported with reason</li><li>Prepare for in-store tasting whenever assigned by the direct Supervisor. Related store is visited before the timing of the tasting to prepare for the promotion before the promo lady s arrival</li><li>Assist in events and exhibitions as a representative of the company whenever assigned by the direct Supervisor and the Brand managers</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>0-2 years experience in similar position</p><p></p></section>

Job duties: <br>- Prepare, on daily basis, all material and needed information based on the routing plan before leaving to the market <br>- Visit the stores set per route and undertake the necessary steps in each store, start with checking up the shelves and taking notes of missing and low stocks. After having scanned all the shelves, the merchandiser goes to the warehouse if he has access to, otherwise, merchandiser puts his order with the shelf boy. <br>- Manage to fill all reports given by the direct Supervisor and hand them back to his approval and action plan <br>- Fill in the daily report on a daily basis in the Merchandisers application <br>- Fill in the competition activity report in the merchandisers application, whenever a competitor activity is detected, submit the form & inform the direct Supervisor on the spot <br>- Execute any new promotion as assigned by the direct Supervisor based on the promotion agreement <br>- Each promotion should be implemented on time, any delay should be reported with reason <br>- Prepare for in-store tasting whenever assigned by the direct Supervisor. Related store is visited before the timing of the tasting to prepare for the promotion before the promo lady’s arrival <br>- Assist in events and exhibitions as a representative of the company whenever assigned by the direct Supervisor and the Brand managers <br> <br> <br>Qualifications: <br>0-2 years’ experience in similar position

Job duties: <br>- Prepare, on daily basis, all material and needed information based on the routing plan before leaving to the market <br>- Visit the stores set per route and undertake the necessary steps in each store, start with checking up the shelves and taking notes of missing and low stocks. After having scanned all the shelves, the merchandiser goes to the warehouse if he has access to, otherwise, merchandiser puts his order with the shelf boy. <br>- Manage to fill all reports given by the direct Supervisor and hand them back to his approval and action plan <br>- Fill in the daily report on a daily basis in the Merchandisers application <br>- Fill in the competition activity report in the merchandisers application, whenever a competitor activity is detected, submit the form & inform the direct Supervisor on the spot <br>- Execute any new promotion as assigned by the direct Supervisor based on the promotion agreement <br>- Each promotion should be implemented on time, any delay should be reported with reason <br>- Prepare for in-store tasting whenever assigned by the direct Supervisor. Related store is visited before the timing of the tasting to prepare for the promotion before the promo lady’s arrival <br>- Assist in events and exhibitions as a representative of the company whenever assigned by the direct Supervisor and the Brand managers <br> <br> <br>Qualifications: <br>0-2 years’ experience in similar position

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Work Scope</p><p> The Stock Keeper is fully responsible for the safety of the inventory at مطعم الشمس in عنجر: safe storage and rotation of all goods, controlled internal dispensing, recording of branch transfers, periodic inventory, and daily closing, ensuring that the inventory balance is documented and every movement is recorded and has an owner before closing the incoming stock.</p><p> Main Duties and Responsibilities</p><p><br></p><p><b>Working hours from 3 PM to 12 midnight</b></p><p><br></p><p><u>General Overview</u></p><p>· Continuous awareness of all policies, memoranda, and procedures of الشمس and adherence to the established work procedures and employee manual.</p><p>· Respect for safety, cleanliness, and appropriate appearance standards in الشمس facilities.</p><p>· Maintaining a good relationship with all الشمس employees to enhance a cooperative and harmonious work environment.</p><p>· Attendance at daily meetings and training as needed.</p><p>· Availability for occasional call-ins to perform other related tasks not mentioned in this description.</p><p><u>Storage and Rotation</u></p><p>· Storing all items in the correct place according to temperature, humidity, and shelf life; and not placing any food items on the floor.</p><p>· Strictly applying the "first in, first out" principle and conducting daily inspections of storage areas and alerting on perishable items or those nearing expiration.</p><p>· Recording the temperatures of refrigerators and freezers at specified times and reporting any sharp deviations.</p><p>· Ensuring the security of all storage areas; no unauthorized person is allowed entry, with respect for the key and entry log.</p><p>· Keeping storage areas tidy and clean and free of unidentified goods in the aisles or preparation areas.</p><p><br></p><p><u>Internal Dispensing Control</u></p><p>· Accepting only authorized and validated internal request/dispensing forms, including section, item, unit, quantity, date, and approval; and rejecting verbal or incomplete requests.</p><p>· Enforcing two or three daily dispensing windows; and processing exceptions only through an emergency form with a reason code.</p><p>· Weighing bulk materials at the dispensing point; no dispensing of bulk materials without weighing.</p><p>· Obtaining the receiving department's acknowledgment (recipient's signature) of the actual quantity received for each dispensing operation.</p><p>· Keeping all dispensing lists and recording them before closing the incoming stock; zero lists left lying around.</p><p><u>Transport, Returns, and Damaged Goods</u></p><p>· Recording branch transfers with reservation and confirmation; and tracking each transfer operation until it is closed or suspended with a reason noted.</p><p>· Operating a unified workflow for returns and damaged goods and those nearing expiration with clear reservation labels.</p><p>· Ensuring that production withdrawals and transfers are accompanied by transport memos; no movement from the warehouse to production without documentation.</p><p><u>Inventory Safety and Daily Closing</u></p><p>· Maintaining the ongoing balance according to item and location and verifying any discrepancies between the system and the actual inventory.</p><p>· Planning and executing periodic inventories based on risks (high-value items at a higher frequency) in addition to monthly inventories.</p><p>· Investigating discrepancies using approved discrepancy reason codes and preparing evidence for management review.</p><p>· Reconciling receipts, dispensing, transport, and discrepancies at the closing of the incoming stock using the daily closing list; and verifying keys, entry logs, closing doors, and cooling equipment, and recording discrepancies in the next day’s report.</p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>· High commitment to ethics, confidentiality, and accuracy.</p><p>· Strong skills in data entry and proficiency in computerized inventory systems (Odoo is a plus).</p><p>· Knowledge of FIFO principles and food storage conditions and documentation of inventory movements.</p><p>· Ability to firmly and respectfully reject non-compliant requests.</p><p>· Good knowledge of bookkeeping and inventory management and security awareness.</p><p>Commitment to quality and food safety standards.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Maintenance Technician is responsible for the upkeep, troubleshooting, and repair of pumps and related equipment at the network stations. This role ensures that all fuelling systems operate safely and efficiently, performing routine maintenance and responding promptly to equipment malfunctions to minimize operational disruptions. The Maintenance Technician plays a crucial role in maintaining compliance with safety and environmental regulations while supporting continuous facility operations.</p><p><br></p><p><b>Key Responsibilities</b></p><p>• Conduct routine maintenance visits to network stations as per the schedule assigned by the Network Maintenance Supervisor.</p><p>• Report any malfunctions inspected during the routine visits to the Network Maintenance Supervisor.</p><p>• Solve and treat complaints or malfunctions by following the Network Maintenance Supervisor's instructions.</p><p>• Fills maintenance and repair reports as requested.</p><p>• Maintain the cleanliness, readiness, and tidiness of maintenance vehicles, tools, and uniforms.</p><p>• Ensure that the execution of maintenance, repair work, and CRM claims complies with Hypco’s standards.</p><p>• Perform any other task requested by management.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Minimum Requirements</b></p><p>A minimum of 2 years of experience in maintenance within the oil and gas industry.</p><p><br></p><p><b>Key Competencies &amp; Skills</b></p><p>Integrity, Teamwork, Problem Solving, Time Management, Attention to Details, and Technical Expertise mainly in Pumps Maintenance.&nbsp;</p></div>

A high-end restaurant in Beirut Saifi is looking for the following: <br>-Driver-Hostess-Waiter-Commis <br>-Supervisor <br>-Purchasing <br>-Junior HR (for head office in Downtown) <br> <br>Send your CV to: Graceantoun5@hotmail.com

We are looking for Lebanese candidates to join our team at our two restaurant branches in Dbayeh and Broumana: <br> -Waiter / Waitress <br>-Kitchen Supervisor <br>Interested candidates can send their CV or contact us for more information <br>03477667 “Please include Reference From Grace Antoun”

A company in Fanar is looking for 2 positions : <br>1-Production Supervisor -Minimum 2 years of experience in a manufacturing environment. <br>2-Indoor Sales Executive - Experience in construction materials, industrial products, insulation, or building materials is a plus <br>Send your CV to cv@kilzico.com “Please include Reference From Grace Antoun

We're Hiring: Compounding Supervisor — AMATOURY 114 <br>Lead our Bulk manufacturing team for the 114 & Ibiza brands. <br>BS in Chemistry/Biochemistry/Process Engineering required. <br>GMP/ISO knowledge a plus, ~1 year experience preferred. <br>???? Send your CV to hr@amatoury.com <br>________________________________________ <br>Caption (additional details): <br>Responsibilities include coordinating production batch schedules, setting and tracking department objectives, supervising and coaching the compounding team, liaising with purchasing, R&D, and warehouse on raw material needs, performing preliminary QC on semi-finished products, calibrating production instruments, and maintaining GMP/ISO compliance and area cleanliness. <br>We're looking for someone with strong organizational and communication skills and the ability to analyze data and propose practical solutions

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description:Food / Grain Analysis Technician</p><p>Job Purpose</p><p>To collect, prepare, and conduct daily laboratory tests (chemical and physical) with high accuracy and efficiency, ensuring that raw materials and finished products comply with standard specifications and approved quality benchmarks, while preparing periodic result reports.</p><p>Key Responsibilities</p><p>Sample Management: Collect, classify, store, and document samples from production lines, warehouses, or incoming raw materials safely.</p><p>Testing &amp; Analysis: Operate laboratory equipment and perform physical and chemical tests in accordance with quality plans and protocols.</p><p>Data Logging &amp; Documentation: Accurately and immediately record test results into electronic systems and approved paper logs.</p><p>Calibration &amp; Maintenance: Perform routine calibration of laboratory instruments to ensure accuracy, and maintain the cleanliness of tools and equipment.</p><p>Non-Conformance Reporting: Identify any non-compliant samples and immediately report them to the Quality Supervisor or Production Manager for corrective action.</p><p>Inventory Control: Monitor the stock of chemicals, reagents, and lab consumables, and request replenishments before depletion.</p><p>Occupational Safety: Strictly adhere to laboratory safety and occupational health standards when handling chemical or sensitive materials.</p><p>Reporting &amp; Relations</p><p>Direct Supervisor: Laboratory Supervisor / Quality Manager.</p><p>Internal Coordination: Continuous and effective communication with the Production and Warehouse teams.</p><p>Employment Terms &amp; Conditions</p><p>Location: Bourj El Barajneh, Beirut, Lebanon.</p><p>Working Hours:</p><p>Monday to Friday: 2:00 PM to 10:00 PM (14:00 - 22:00).</p><p>Saturday: 2:00 PM to 8:00 PM (14:00 - 20:00).</p><p>Salary: $700 USD per month.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Skills</p><p>Education: Diploma or Bachelor s degree in Chemistry, Biology, Food Science, Laboratory Technology, or a related field.</p><p>Experience: 0 to 3 years of experience in laboratory work or Quality Control (QC).</p><p>Technical Skills: Sound knowledge of laboratory testing methodologies and equipment operation (e.g., moisture analyzers).</p><p>Soft Skills: High attention to detail, strong organizational and documentation skills, and the ability to work efficiently under pressure.</p><p>Computer Skills: Proficiency in basic computer applications (MS Office) for data entry and reporting.</p><p></p></section>

Location: Office in Aintoura, Keserwan. <br> <br>Work schedules: Full-time Monday to Saturday (8:00 AM – 5:00 PM / 7:00 AM - 4:00 PM) <br> <br>Organization Overview: <br>shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and ProAbled Social Kitchen ( proabledsocialkitchen.com ). <br> <br>Responsibilities: <br>Assisting the chef with cooking. <br>Preparing all ingredients needed and other related tasks. <br>Communicating with the kitchen supervisor to make sure all the goods are ready. <br>Communicating with the Quality supervisor to make sure all sanitary standards are taken. <br>Communicating with the chef to prepare all cooking needs. <br>Preparing snacks. <br>Cooking meals, Packing them in vacuum bags. <br>Carrying and moving kitchen Loads. <br> <br>Job Qualifications: <br>Academic background in Hospitality or minimum 2 years of experience as assistant chef or similar role. <br> <br>Competencies: <br>Strong interpersonal skills. <br>Mission-driven and social spirit. <br>Stress tolerance: Ability to work under pressure. <br>Solid organizational skills, including multitasking and time-management skills. <br>Strong communication skills. <br> <br>Ability to follow instructions and work as part of a team. <br> <br> <br>Interested candidates can send CVs to hr@shareq.org  with the email title “Assistant Chef Job Vacancy”, send his/her portfolio or through the link: https://www.careers-page.com/shareq ,  <br>call 09 232658 or WhatsApp us on 81510348

<p>Process customer purchases and payments (cash, cards, and other payment methods). Issue receipts, invoices, and refunds when required. Ensure accurate cash handling and maintain balanced cash drawers. Follow company policies related to billing, discounts and returns. Report any discrepancies or issues to the store supervisor or manager.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent. Previous experience in cashiering or retail is preferred. Basic computer and POS system knowledge. Friendly, professional, and customer-focused attitude.</p>

Operate production machinery and equipment safely. <br>Assemble and pack products according to company standards. <br>Inspect products for quality and report any defects. <br>Follow production schedules and meet daily targets. <br>Maintain cleanliness and organization of the work area. <br>Follow health, safety, and hygiene procedures at all times. <br>Load, unload, and move materials as required. <br>Report machine malfunctions or maintenance needs to the supervisor. <br>Assist with inventory and stock handling when needed. <br>Work effectively as part of a team and follow supervisors' instructions

Company Description FUJILIFT headquartered in Lebanon, serves customers in more than 57 countries, reflecting a strong global presence and reliable export capabilities. FUJILIFT focuses on advanced engineering, safety, and sustainability to deliver high-quality elevators and related services. Team members contribute to projects that meet international standards and support clients worldwide. The organization values professionalism, continuous improvement, and long-term partnerships with customers and employees alike. <br> <br>Role Description The Warehouse Supervisor is a full-time, on-site role based in Beirut, responsible for overseeing daily warehouse operations and staff. This position coordinates shipping and receiving activities, monitors material handling and storage, and ensures accurate inventory control for elevator components and related materials. The Warehouse Supervisor organizes workflows, assigns tasks, and enforces safety procedures, including proper use of forklifts and other equipment. The role includes tracking stock levels, preparing reports, resolving discrepancies, and maintaining an orderly, efficient warehouse environment. Collaboration with procurement, logistics, and production teams is essential to support timely project delivery and high service standards. <br> <br>Qualifications <br> <br>Candidates should possess strong Supervisory Skills, including team leadership, task assignment, and performance monitoring. <br>Candidates should possess experience in Shipping & Receiving, with the ability to manage inbound and outbound shipments and documentation. <br>Candidates should possess proficiency in Material Handling and Inventory Control to ensure safe storage and accurate stock tracking. <br>Candidates should possess practical Forklift Operation skills and adherence to equipment safety standards. <br>Candidates should possess good organizational and time management abilities, with attention to detail and problem-solving skills. <br>Candidates should possess familiarity with warehouse management systems or basic ERP tools, and competency in MS Office applications. <br>Candidates should possess knowledge of safety regulations and best practices in warehouse operations. <br>Relevant experience in industrial, manufacturing, or logistics environments and a technical or business-related educational background are beneficial

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The overall scope of this role is to ensure that Hotel Inventory Stores are correctly maintained and controlled.<br><br>The job of <strong>Storekeeper </strong>is executed satisfactorily when:<br><ul><li>Responsible for following and understanding all Kempinski Policies &amp; Procedures.</li><li>Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct.</li><li>Responsible for entering issued goods into the system when necessary.</li><li>Responsible for maintaining proper labeling of items including name and dates, as well as the corresponding par levels.</li><li>Responsible for issuing goods in a timely manner against the corresponding authorized requisition.</li><li>Responsible for inventories of storerooms within the stipulated guidelines</li><li>Responsible for alerting supervisor on dead or slow moving stock.</li><li>Responsible for reviewing and recording any goods issued after hours.</li><li>Responsible for ensuring that all storerooms are locked, supervised, organized, and clean at all times.</li><li>Responsible for performing any additional duties assigned by Management and assisting in other areas of Cost Control as needed.</li><li>Responsible for communicating with supervisor on any discrepancies or other potential problems.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br> </div>

We are seeking an experienced, dedicated Quality Control Technician to join our team. <br> <br>A- Duties and Responsibilities: <br>1) Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials <br>2) Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor. <br>3)Document and update inspection results by completing reports. <br>4) Accomplish organization mission by completing related results as needed <br> <br>B- Requirements and Qualifications. <br> <br>1) B.S degree in mechanical or related field <br>2) 1 to 2 years of experience <br>3) Strong communication skills, including the ability to explain and teach methodologies <br> <br>C- Shedule <br>From Monday to Friday from 8am till 4pm

<p><b>Daily Operation:</b></p><p>Handle Day to Day Branch Operation.</p><p>Team building &amp; team management.</p><p>Implement Management Rules and Regulations to be followed by subordinates to ensure efficiency and productivity of the team.</p><p>Ensure the proper implementation of Branch closing check lists and products life cycle.</p><p>Lifting Branch procedures up to standards including procedures documentation.</p><p>Maintain a hygienic environment that complies with health and food safety standards.</p><p>Plan weekly schedule and weekly or daily briefings to ensure that staff are always up to Par with Management Strategies.</p><p>Implement a positive lifestyle in the Branch that meets with the brand s mission, vision, and objectives.</p><p><b>Customer Service:</b></p><p>Assist customers at the counter with orders during shift.</p><p>Handle Branch custom cake orders and delivery orders in coordination with Customer Care Team.</p><p>Ensuring all the birthday cake orders are delivered on time in coordination with Central Kitchen.</p><p>Surveying customers randomly and collecting feedback daily from Customer Service Team.</p><p>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</p><p>Business Growth:</p><p>Responsible for increasing Branch monthly revenues to meet with set P&amp;L.</p><p>Achieving Monthly Targets set by management.</p><p>Responsible for setting Par-Levels and Branch waste control.</p><p>Responsible for expanding Branch traffic while increasing profitability.</p><p>Motivate Baristas, and Waiters to upsell and cross-sell items.</p><p>Create business strategies to enhance Branch revenues in different product lines.</p><p>Develop overall working skills of existing staff and new staff.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Coffee Shops is a MUST!</p>

<p>Daily Operation:</p><p>Handle Day to Day Branch Operation.</p><p>Team building &amp; team management.</p><p>Implement Management Rules and Regulations to be followed by subordinates to ensure efficiency and productivity of the team.</p><p>Ensure the proper implementation of Branch opening and handover check lists.</p><p>Lifting Branch procedures up to standards including procedures documentation.</p><p>Maintain a hygienic environment that complies with health and food safety standards.</p><p>Implement a positive lifestyle in the Branch that meets with the brand s mission, vision, and objectives.</p><p>Customer Service:</p><p>Assist customers at the counter with orders during shift.</p><p>Handle Branch custom cake orders and delivery orders in coordination with Customer Care Team.</p><p>Ensuring all the birthday cake orders are delivered on time in coordination with Central Kitchen and Customer Service Team.</p><p>Surveying customers randomly and collecting feedback daily from Customer Service Team.</p><p>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</p><p>Branch Inventory &amp; Cost Control:</p><p>Implement effective strategies to be followed by team members to minimize costs.</p><p>Keeping record of Branch inventory items for daily production and weekly orders.</p><p>End of Month Branch inventory.</p><p>Coordinate with Head Office Cost Control and Accounting Team on a daily and weekly basis.</p>