Branch Supervisor Jobs - Tripoli Lebanon

We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction. <br> <br>Responsibilities <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff. <br>Ensure exceptional customer service and promptly resolve guest concerns or complaints. <br>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations. <br>Control labor costs, food costs, and operating expenses while maximizing profitability. <br>Prepare and analyze daily, weekly, and monthly sales and operational reports. <br>Manage inventory levels, purchasing, and stock control to minimize waste and shortages. <br>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service. <br>Recruit, train, coach, and evaluate employees to maintain a high-performing team. <br>Develop staff schedules to ensure adequate coverage while controlling labor costs. <br>Implement company policies, operational procedures, and service standards. <br>Drive sales through promotional activities, upselling initiatives, and customer engagement. <br>Ensure compliance with company policies, food safety standards, and local regulations. <br> <br>Qualifications <br>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. <br>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager. <br>Experience managing an international cuisine restaurant is required. <br>Strong leadership, communication, and team management skills. <br>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management. <br>Strong problem-solving and decision-making abilities. <br>Proficiency in Microsoft Office and restaurant POS systems. <br>Ability to work flexible hours, including evenings, weekends, and holidays

• Plans, organizes and controls operation in a professional manner. <br>• Achieves excellence in all areas of service. <br>• Ensures that everyone is informed about obligations. <br>• Inspects all areas of operation regularly. <br>• Keeps and maintains a record of company clients, suppliers and equipment. <br>• Closely monitors stock level and rotation. <br>• Ensures timely execution of services. <br>• Maintains daily control on quality and quantity of food served to clients. <br>• Controls all food deliveries. <br>• Develops and maintains good relationship with clients through regular contacts. <br>• Measures and enhances customers’ satisfactions. <br>• Handles complain suggestions from clients with positive attitudes. <br>• Ensures that all employees are well trained for their respective position and are <br>• Well aware of their duties and responsibilities. <br>• Leads and motivates co-staff to achieve goals

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plans, organizes and controls operation in a professional manner. Achieves excellence in all areas of service. Ensures that everyone is informed about obligations. Inspects all areas of operation regularly. Keeps and maintains a record of company clients, suppliers and equipment. Closely monitors stock level and rotation. Ensures timely execution of services. Maintains daily control on quality and quantity of food served to clients. Controls all food deliveries. Develops and maintains good relationship with clients through regular contacts. Measures and enhances customers satisfactions. Handles complain suggestions from clients with positive attitudes. Ensures that all employees are well trained for their respective position and are Well aware of their duties and responsibilities. Leads and motivates co-staff to achieve goals.</p></div></section>

<p>Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.<br>Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.<br>Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.<br>Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.<br>Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.<br>Follow up on site progress and ensure that work is completed within the planned schedule and standards.<br>Identify technical or site-related issues and report them promptly to the project manager.<br>Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.<br>Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.<br>Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.</p><p><strong>Desired Candidate Profile</strong></p><div>Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.</div><div>Strong knowledge of steel structure installation methods, drawings, and construction practices.</div><div>Good ability to read and interpret structural and technical drawings.</div><div>Familiarity with welding, bolting, alignment, and steel connection requirements.</div><div>Good understanding of site safety regulations and quality control procedures.</div><div>Ability to supervise teams and coordinate with multiple departments on site.</div><div>Good communication and problem-solving skills.</div><div>Ability to work under pressure and meet project deadlines.</div>

• Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications. <br>• Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution. <br>• Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution. <br>• Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections. <br>• Ensure all steel works are completed in compliance with quality standards and approved inspection procedures. <br>• Follow up on site progress and ensure that work is completed within the planned schedule and standards. <br>• Identify technical or site-related issues and report them promptly to the project manager. <br>• Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss. <br>• Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets. <br>• Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods. <br>• Attend coordination meetings and provide updates on work progress, delays, risks, and site requirements. <br>• Support the project coordinator in preparing daily reports, progress reports, and site activity records. <br>• Ensure all lifting, erection, and steel installation activities are executed safely and efficiently. <br>Required Qualifications <br>• Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field. <br>• Strong knowledge of steel structure installation methods, drawings, and construction practices. <br>• Good ability to read and interpret structural and technical drawings. <br>• Familiarity with welding, bolting, alignment, and steel connection requirements. <br>• Good understanding of site safety regulations and quality control procedures. <br>• Ability to supervise teams and coordinate with multiple departments on site. <br>• Good communication and problem-solving skills. <br>• Ability to work under pressure and meet project deadlines

JOB DUTIES: <br>•Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications. <br>•Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution. <br>•Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution. <br>•Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections. <br>•Ensure all steel works are completed in compliance with quality standards and approved inspection procedures. <br>•Follow up on site progress and ensure that work is completed within the planned schedule and standards. <br>•Identify technical or site-related issues and report them promptly to the project manager. <br>•Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss. <br>•Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets. <br>•Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods. <br> <br>EDUCATION: <br>•Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field. <br>•Strong knowledge of steel structure installation methods, drawings, and construction practices. <br>•Good ability to read and interpret structural and technical drawings. <br>•Familiarity with welding, bolting, alignment, and steel connection requirements. <br>•Good understanding of site safety regulations and quality control procedures. <br>•Ability to supervise teams and coordinate with multiple departments on site. <br>•Good communication and problem-solving skills. <br>•Ability to work under pressure and meet project deadlines

JOB DUTIES: <br>•Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications. <br>•Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution. <br>•Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution. <br>•Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections. <br>•Ensure all steel works are completed in compliance with quality standards and approved inspection procedures. <br>•Follow up on site progress and ensure that work is completed within the planned schedule and standards. <br>•Identify technical or site-related issues and report them promptly to the project manager. <br>•Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss. <br>•Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets. <br>•Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods. <br> <br>EDUCATION: <br>•Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field. <br>•Strong knowledge of steel structure installation methods, drawings, and construction practices. <br>•Good ability to read and interpret structural and technical drawings. <br>•Familiarity with welding, bolting, alignment, and steel connection requirements. <br>•Good understanding of site safety regulations and quality control procedures. <br>•Ability to supervise teams and coordinate with multiple departments on site. <br>•Good communication and problem-solving skills. <br>•Ability to work under pressure and meet project deadlines

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily service center operations, including repair, maintenance, and after-sales support <br>• Lead and manage a team of technicians, ensuring productivity, accuracy, and adherence to company standards <br>• Monitor service requests, assign tasks, and ensure timely completion of work orders <br>• Monitor warranty claims, repair activities, and preventive maintenance schedules <br>• Supervise workshop operations, spare parts usage, and service quality <br>• Coordinate with procurement and warehouse teams for spare parts availability and stock control <br>• Ensure proper documentation of repairs, warranties, and customer service records in ERP systems (Odoo is a plus) <br>• Provide technical support and resolve escalated customer complaints in a professional manner <br>• Enforce safety, quality, and operational procedures in the service center <br>• Track KPIs such as turnaround time, customer satisfaction, and service quality, and prepare performance reports <br>• Maintain inventory of spare parts and tools, coordinating with the warehouse when needed. <br>• Train and develop technicians to improve technical skills and customer handling <br>• Collaborate with sales and management teams to improve service offerings and client experience <br>• Conduct site visits to apply client requests reparation and ensure good operation. <br> <br> <br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <br>• Bachelor’s degree or technical diploma in Electronics, Electrical Engineering, or related field <br>• Minimum of 5 years of experience in technical service/repair, with at least 2 years in a supervisory role <br>• Strong leadership and team management abilities <br>• Solid knowledge of repair, maintenance, and service procedures (electronics/IT/solar systems background is a plus) <br>• Experience with ERP systems (Odoo preferred) and Microsoft Office Suite <br>• Excellent organizational, problem-solving, and communication skills <br>• Customer-focused mindset with the ability to manage escalations effectively <br>• Fluency in Arabic and English; French is an advantage

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily site activities related to CCTV, access control, alarm, intercom, networking, structured cabling, and other ELV systems. <br>• Lead and distribute daily tasks among technicians and subcontractors according to the approved work plan. <br>• Ensure that installations comply with approved drawings, BOQ, technical specifications, and company standards. <br>• Review site layouts, shop drawings, cable schedules, network diagrams, and system requirements before execution. <br>• Supervise cable pulling, termination, labeling, testing, device installation, rack arrangement, and network connections. <br>• Configure and troubleshoot IP cameras, NVRs, switches, routers, access points, access control panels, intercoms, and alarm systems. <br>• Assign IP addresses and ensure proper network connectivity, device communication, and remote access. <br>• Coordinate with Project Coordinator, technical team, clients, suppliers, warehouse, and other site contractors. <br>• Submit and follow up on material requests and report missing, damaged, or incorrect materials. <br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures. <br>• Conduct site inspections and identify installation issues, technical obstacles, and required corrective actions. <br>• Prepare daily site reports, completed-work records, testing results, material usage reports, and progress updates. <br>• Coordinate testing, commissioning, system integration, client demonstrations, and final handover activities. <br>• Ensure that all cables, devices, racks, and system components are properly installed, labeled, tested, and documented. <br>• Maintain updated records of device IP addresses, passwords, configurations, serial numbers, and network connections. <br>• Provide technical guidance and on-site training to technicians when required. <br>• Ensure that tools, testing equipment, and company assets are properly used and maintained. <br>• Support preventive and corrective maintenance activities for installed ELV systems. <br>• Ensure that all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure. <br> <br> EDUCATION, EXPERIENCE, AND SKILLS: <br>• Bachelor’s degree or technical diploma in Information Technology, Computer Engineering, Networking, Telecommunications, Electronics, or a related field. <br>• Minimum of 3 years of practical experience in ELV system installation, supervision, configuration, and troubleshooting. <br>• Strong IT and networking background, including TCP/IP, subnetting, IP addressing, switches, routers, VLANs, Wi-Fi, and remote access. <br>• Good technical knowledge of CCTV, NVRs, access control, intrusion alarm, fire alarm, intercom, structured cabling, and related systems. <br>• Ability to read ELV drawings, layouts, network diagrams, BOQ, datasheets, and technical manuals. <br>• Practical experience with cable termination, testing equipment, racks, patch panels, fiber optics, and network cabling is preferred. <br>• Strong leadership and ability to supervise technicians, subcontractors, and daily site activities. <br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills. <br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines. <br>• Good knowledge of Microsoft Office; ERP/Odoo experience is an advantage. <br>• Strong attention to detail and the ability to work under pressure and at different project sites. <br>• Fluency in Arabic and good command of English; French is an advantage

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily site activities related to solar PV systems, inverters, batteries, electrical panels, protection systems, and associated electrical works. <br>• Lead technicians and subcontractors and assign their daily tasks according to the approved work plan. <br>• Ensure installations comply with approved drawings, BOQ, technical specifications, and company standards. <br>• Review single-line diagrams, electrical layouts, cable schedules, load calculations, datasheets, and site requirements before execution. <br>• Supervise the installation of solar panels, mounting structures, inverters, batteries, electrical panels, cables, earthing, and protection devices. <br>• Ensure correct cable sizing, routing, termination, labeling, polarity, phase distribution, and electrical connections. <br>• Verify proper installation of AC/DC protection devices, circuit breakers, isolators, surge protection, and earthing systems. <br>• Configure and troubleshoot solar inverters, battery systems, monitoring platforms, communication devices, and energy management systems. <br>• Conduct electrical testing, including voltage, current, insulation resistance, continuity, polarity, and earth resistance tests. <br>• Coordinate with the Project Coordinator, Technicians team, clients, suppliers, warehouse, and other site contractors. <br>• Prepare and follow up on material requests and report missing, damaged, or incorrect materials. <br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures. <br>• Conduct site inspections and identify technical issues, installation errors, risks, and required corrective actions. <br>• Prepare daily site reports, testing records, material usage reports, completed-work records, and progress updates. <br>• Coordinate system testing, commissioning, client demonstrations, inspections, and final handover activities. <br>• Ensure all equipment is properly installed, labeled, tested, configured, and documented. <br>• Maintain updated records of inverter settings, battery configurations, monitoring credentials, serial numbers, and testing results. <br>• Provide technical guidance and on-site training to technicians when required. <br>• Ensure tools, testing instruments, safety equipment, and company assets are properly used and maintained. <br>• Support preventive and corrective maintenance for installed renewable energy systems. <br>• Ensure all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure. <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br>• Bachelor’s degree in Electrical Engineering, Renewable Energy Engineering, or a closely related field. <br>• Minimum of 3 years of practical experience in solar PV, energy storage, electrical installation, supervision, testing, and commissioning. <br>• Strong knowledge of AC and DC electrical systems, solar inverters, lithium batteries, electrical panels, protection systems, and earthing. <br>• Good understanding of on-grid, off-grid, hybrid, residential, commercial, and industrial solar systems. <br>• Ability to read single-line diagrams, electrical layouts, BOQ, cable schedules, datasheets, and technical manuals. <br>• Good knowledge of cable sizing, load calculations, voltage drop, short-circuit protection, phase balancing, and system capacity calculations. <br>• Practical experience with electrical testing instruments, solar monitoring platforms, and inverter configuration tools. <br>• Strong knowledge of electrical safety requirements and safe working procedures. <br>• Strong leadership skills and the ability to supervise technicians, subcontractors, and daily site activities. <br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills. <br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines. <br>• Good knowledge of Microsoft Office; AutoCAD and ERP/Odoo experience are advantages. <br>• Strong attention to detail and the ability to work under pressure and at different project sites. <br>• Fluency in Arabic and good command of English; French is an advantage

Aihom / Istikbal Jouneih Branch is hiring a: Sales Associate <br>Department: Retail Sales <br>Reports To: Branch Manager <br>Job Category: Entry Level <br>Timing: 10 AM till 7 PM, Monday to Saturday, 1 hour lunch break, Sunday off. <br> <br>Position Summary: <br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given. <br> <br>Duties and Responsibilities <br>• Greets customer on sales floor. <br>• Customer service management. Provide customer service to all customers and assist them. <br>• Creating and entering new customers on the tablet. <br>• Creating sales quotations on the tablet <br>• Present, promote and sell products/services using solid arguments to existing and prospective customers <br>• Following up with customers after their visit. <br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>• Assist with the seasonal inventories. <br>• Implements displays for window and interior as directed by Visual Merchandising. <br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>• Order barcodes for accessories. <br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer. <br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer <br>• Close deals with customers and walk them out to the door. <br>• Communicates for delivery of items to customer. <br>• Check the condition of the items before delivering it to the customers. <br>• Training new team, along with following up with their induction + orientation. <br>• Abide by Company internal rules as well as team spirit. <br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>• Continuously improve through customer feedback <br>• Meets pre-set monthly, quarterly and yearly sales targets. <br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>• Reports based on management needs and requests. <br> <br>Education: <br>• High Schoo Diploma or BA degree. <br> <br>Skills & Qualifications: <br>• Strong communication skills, both written and oral. <br>• Excellent selling and negotiation skills <br>• Prioritizing, time management and organizational skills <br>• Ability to gain immediate credibility with customers <br>• High sense of proper customer service standards <br>• Analytical and Meeting targets abilities <br>• Knowledge of the furniture business <br> <br>Interested candidates can send their CV to: hr@aihom.com.lb, Mentioning in the Subject Line: Sales Associate, Jounieh Branch

<p>We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Oversee the daily operations of the restaurant to ensure smooth and efficient service.</li><li>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff.</li><li>Ensure exceptional customer service and promptly resolve guest concerns or complaints.</li><li>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations.</li><li>Control labor costs, food costs, and operating expenses while maximizing profitability.</li><li>Prepare and analyze daily, weekly, and monthly sales and operational reports.</li><li>Manage inventory levels, purchasing, and stock control to minimize waste and shortages.</li><li>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service.</li><li>Recruit, train, coach, and evaluate employees to maintain a high-performing team.</li><li>Develop staff schedules to ensure adequate coverage while controlling labor costs.</li><li>Implement company policies, operational procedures, and service standards.</li><li>Drive sales through promotional activities, upselling initiatives, and customer engagement.</li><li>Ensure compliance with company policies, food safety standards, and local regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p><p>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager.</p><p>Experience managing an international cuisine restaurant is required.</p><p>Strong leadership, communication, and team management skills.</p><p>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management.</p><p>Strong problem-solving and decision-making abilities.</p><p>Proficiency in Microsoft Office and restaurant POS systems.</p><p>Ability to work flexible hours, including evenings, weekends, and holidays.</p>

<p>Hallab 1881 is seeking for a Waiter or Waitress for its Tripoli Branch. We are looking for someone dynamic who is responsible for guiding guests through their dining experience, taking orders, and delivering food and beverages. They serve as the primary face of the restaurant and directly impact customer satisfaction.</p>

JOB DUTIES: <br>•Lead and guide a team working on low current and renewable energy projects. <br>•Assign tasks and ensure that work is completed on time and to the required quality standards <br>•Provide support with troubleshooting, technical guidance, and safety measures <br>•Perform site assessments and installation and maintenance processes <br>•Ensure all work complies with safety regulations and Tech Store procedures and standards <br>•Track progress on projects and manage resources effectively and submit daily report to the project coordinator concerning the projects assigned. <br>•Provide regular feedback to project coordinator and supervisor to improve performance <br>•Communicate with clients on site concerning any inquiries and provide supervisors with feedbacks. <br>•Handle any issues or delays that may arise on-site and find solutions quickly <br>•Ensure that clients sign the receipt confirming the project has been completed and finalized, and collect payment from clients when applicable. <br> <br>EDUCATION: <br>•Proven experience as a technician in low current systems, renewable energy, or both. <br>•At least 2- 3 years of leadership experience, leading teams in technical projects. <br>•Strong knowledge of low current systems (CCTV, alarms, access control) and/or solar energy systems. <br>•Excellent communication skills and the ability to motivate and guide a team. <br>•Ability to solve problems quickly and make decisions under pressure. <br>•Strong organizational skills and experience in leading multiple tasks at once. <br>•Valid driver’s license and flexibility to work in different work sites

<p><b>Description</b></p><p><br></p><p>Hallab 1881 is looking for a driver with a public driving license for its Tripoli Branch.</p><p>&nbsp; &nbsp; &nbsp;&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

The Senior IT Specialist is responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company. <br>MAIN DUTIES AND RESPONSIBILITIES <br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems <br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues <br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions <br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices. <br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager <br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed <br>• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts <br>• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs <br>• Support integrations between software systems, websites, APIs, ERP, and third-party business applications <br>• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager <br>• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports <br>• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned <br>• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity <br>• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures <br>• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security <br>• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time <br>• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field <br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role <br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure <br>• Good experience in ERP systems; Odoo experience is preferred <br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations <br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications <br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures <br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems <br>• Excellent troubleshooting, analytical, and problem-solving skills <br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure <br>• Strong communication, teamwork, and coordination skills <br>• Ability to document systems, train users, and explain technical information clearly <br>• Ability to support management decisions and work under the direction of the IT Manager <br>• Fluency in Arabic and English; French is an advantage

<p>Responsible for supporting the IT Manager in managing, maintaining, and improving the company s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.</p><p>MAIN DUTIES AND RESPONSIBILITIES</p><ul><li>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</li><li>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</li><li>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</li><li>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</li><li>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</li><li>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</li><li>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</li><li>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</li><li>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</li><li>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</li><li>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</li><li>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</li><li>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</li><li>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</li><li>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</li><li>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</li><li>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</p><p>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</p><p>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</p><p>Good experience in ERP systems; Odoo experience is preferred</p><p>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</p><p>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</p><p>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</p><p>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</p><p>Excellent troubleshooting, analytical, and problem-solving skills</p><p>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</p><p>Strong communication, teamwork, and coordination skills</p><p>Ability to document systems, train users, and explain technical information clearly</p>

<p><b>Floor Supervisor</b></p><p><br></p><p>We are looking for someone dynamic who will serve as the frontline manager responsible for running shifts, leading front-of-house staff, and ensuring high-quality guest experiences</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company. <br>MAIN DUTIES AND RESPONSIBILITIES <br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs• Support integrations between software systems, websites, APIs, ERP, and third-party business applications• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure• Good experience in ERP systems; Odoo experience is preferred• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems• Excellent troubleshooting, analytical, and problem-solving skills• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure• Strong communication, teamwork, and coordination skills• Ability to document systems, train users, and explain technical information clearly•

Responsible for supervising and guiding a team working on low current systems (CCTV, alarms, access control) and renewable energy projects (solar). Ensures projects are executed safely, efficiently, and in compliance with technical standards while supporting and developing team performance. <br>• Track progress on projects and manage resources effectively and submit daily report to the project coordinator concerning the projects assigned. <br>• Provide regular feedback to project coordinator and supervisor to improve performance <br>• Communicate with clients on site concerning any inquiries and provide supervisors with feedbacks. <br>• Handle any issues or delays that may arise on-site and find solutions quickly <br>• Ensure that clients sign the receipt confirming the project has been completed and finalized, and collect payment from clients when applicable. <br>(Education and Experience) and SKILLS: <br>• Proven experience as a technician in low current systems, renewable energy, or both. <br>• At least 2- 3 years of leadership experience, leading teams in technical projects. <br>• Strong knowledge of low current systems (CCTV, alarms, access control) and/or solar energy systems. <br>• Excellent communication skills and the ability to motivate and guide a team. <br>• Ability to solve problems quickly and make decisions under pressure. <br>• Strong organizational skills and experience in leading multiple tasks at once. <br>• Valid driver’s license and flexibility to work in different work sites