branch manager Jobs in Lebanon

Qualifications <br>Minimum 5 years of experience in restaurant operations. <br>Experience in upscale or high-volume restaurants is preferred. <br> <br>Key Responsibilities <br>Supervise and coordinate all Front of House (FOH) operations during assigned shifts to ensure smooth, efficient, and high-quality service delivery. <br>Ensure compliance with the restaurant's SOPs, service standards, hygiene regulations, and brand guidelines at all times. <br>Lead, motivate, coach, and supervise Captains, Waiters, Runners, Hosts, and Bar staff to achieve exceptional performance and customer satisfaction. <br>Allocate staff duties and monitor manpower distribution according to operational needs and business volumes. <br>Monitor service quality, table turnover, guest flow, and overall dining room operations to maximize efficiency. <br>Welcome guests, address concerns and complaints professionally, and ensure prompt resolution to maintain a superior guest experience. <br>Promote upselling and cross-selling initiatives while supporting the achievement of daily, weekly, and monthly sales targets. <br>Conduct regular floor inspections to ensure cleanliness, organization, proper table setup, and compliance with grooming and uniform standards. <br>Monitor employee attendance, punctuality, productivity, and adherence to company policies, reporting any performance or disciplinary concerns to the Restaurant Manager. <br>Assist in the recruitment, onboarding, coaching, and continuous training of Front of House employees. <br>Ensure food and beverage quality standards are consistently maintained before items are served to guests. <br>Coordinate closely with the kitchen, bar, reservations, and cashier teams to ensure seamless communication and efficient service. <br>Monitor restaurant supplies, equipment, and operating materials, reporting shortages, maintenance issues, or operational deficiencies promptly. <br>Assist in inventory counts and ensure the proper use and handling of restaurant equipment and assets. <br>Prepare daily shift reports, document incidents, guest feedback, and operational observations, and communicate relevant information to management. <br>Support the Restaurant Manager in implementing operational improvements, achieving departmental KPIs, and maintaining a positive, professional, and customer-focused work environment

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily site activities related to solar PV systems, inverters, batteries, electrical panels, protection systems, and associated electrical works. <br>• Lead technicians and subcontractors and assign their daily tasks according to the approved work plan. <br>• Ensure installations comply with approved drawings, BOQ, technical specifications, and company standards. <br>• Review single-line diagrams, electrical layouts, cable schedules, load calculations, datasheets, and site requirements before execution. <br>• Supervise the installation of solar panels, mounting structures, inverters, batteries, electrical panels, cables, earthing, and protection devices. <br>• Ensure correct cable sizing, routing, termination, labeling, polarity, phase distribution, and electrical connections. <br>• Verify proper installation of AC/DC protection devices, circuit breakers, isolators, surge protection, and earthing systems. <br>• Configure and troubleshoot solar inverters, battery systems, monitoring platforms, communication devices, and energy management systems. <br>• Conduct electrical testing, including voltage, current, insulation resistance, continuity, polarity, and earth resistance tests. <br>• Coordinate with the Project Coordinator, Technicians team, clients, suppliers, warehouse, and other site contractors. <br>• Prepare and follow up on material requests and report missing, damaged, or incorrect materials. <br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures. <br>• Conduct site inspections and identify technical issues, installation errors, risks, and required corrective actions. <br>• Prepare daily site reports, testing records, material usage reports, completed-work records, and progress updates. <br>• Coordinate system testing, commissioning, client demonstrations, inspections, and final handover activities. <br>• Ensure all equipment is properly installed, labeled, tested, configured, and documented. <br>• Maintain updated records of inverter settings, battery configurations, monitoring credentials, serial numbers, and testing results. <br>• Provide technical guidance and on-site training to technicians when required. <br>• Ensure tools, testing instruments, safety equipment, and company assets are properly used and maintained. <br>• Support preventive and corrective maintenance for installed renewable energy systems. <br>• Ensure all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure. <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br>• Bachelor’s degree in Electrical Engineering, Renewable Energy Engineering, or a closely related field. <br>• Minimum of 3 years of practical experience in solar PV, energy storage, electrical installation, supervision, testing, and commissioning. <br>• Strong knowledge of AC and DC electrical systems, solar inverters, lithium batteries, electrical panels, protection systems, and earthing. <br>• Good understanding of on-grid, off-grid, hybrid, residential, commercial, and industrial solar systems. <br>• Ability to read single-line diagrams, electrical layouts, BOQ, cable schedules, datasheets, and technical manuals. <br>• Good knowledge of cable sizing, load calculations, voltage drop, short-circuit protection, phase balancing, and system capacity calculations. <br>• Practical experience with electrical testing instruments, solar monitoring platforms, and inverter configuration tools. <br>• Strong knowledge of electrical safety requirements and safe working procedures. <br>• Strong leadership skills and the ability to supervise technicians, subcontractors, and daily site activities. <br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills. <br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines. <br>• Good knowledge of Microsoft Office; AutoCAD and ERP/Odoo experience are advantages. <br>• Strong attention to detail and the ability to work under pressure and at different project sites. <br>• Fluency in Arabic and good command of English; French is an advantage

Hallab is seeking for a Driver for its Batroun Branch. <br> <br>Public Driving license is a must

We're Hiring: Compounding Supervisor — AMATOURY 114<br>Lead our Bulk manufacturing team for the 114 & Ibiza brands.<br>BS in Chemistry/Biochemistry/Process Engineering required.<br>GMP/ISO knowledge a plus, ~1 year experience preferred.<br>

An F&B company is hiring for Sin el fil - Tripoli & Jounieh: <br>-Cashier - Sin El Fil Branch <br>-Indoor Sales Agents - Jounieh Branch <br>-Driver - Tripoli Branch <br>-Waiter / Waitress - Tripoli Branch <br>-Floor Supervisor - Tripoli Branch <br> <br>-Operations Manager (Branch Manager) <br> <br>Send your CV to: Gracy1981@hotmail.com

A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch. <br>The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards. <br> <br>Requirements: <br>- Holder of a related degree <br>- Minimum 7 years of experience in a similar role <br>- Strong managerial and leadership skills

A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch. <br>The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards. <br> <br>Requirements: <br>- Holder of a related degree <br>- Minimum 7 years of experience in a similar role <br>- Strong managerial and leadership skills

<p>A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch. The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Holder of a related degree</li><li>Minimum 7 years of experience in a similar role</li><li>Strong managerial and leadership skills</li></ul>

MAIN FUNCTIONS: <br>▪ Responsible for accurate invoicing, timely payment collection, daily financial reporting, and ensuring proper <br>documentation and compliance with company policies. <br>RESPONSIBILITIES: <br>Invoicing & Documentation <br>▪ Issue accurate invoices for all customer purchases, ensuring prices, product codes, and applied discounts match <br>approved proformas and company sales policies. <br>▪ Ensure all customer details are correctly recorded, and that invoices are acknowledged and signed, including <br>acceptance of relevant company terms and policies. <br>▪ Open customer accounts in line with internal procedures and control policies. <br>▪ Coordinate with the Branch Manager to issue sales return documents. <br>▪ Work closely with the Branch Manager to handle documentation related to defected items, ensuring clear tracking <br>and follow-up. <br>▪ Ensure that all items displayed in the showroom are properly priced and coded in accordance with company <br>guidelines, coordinating with the administration teams in HQ as needed. <br>▪ Maintain a complete, well-organized filing system for all invoices and supporting documents both in physical and <br>digital formats to ensure ease of access and compliance with audit requirements. <br>Payment Collection, daily cash closing & Reporting <br>▪ Collect payments from customers (cash, credit card, or transfer) and issue official invoice accordingly. <br>▪ Record and reconcile daily cash collections, ensuring alignment with issued invoices. <br>▪ Perform daily cash closing, balancing collections against invoices and receipts, and report any discrepancies <br>immediately. <br>▪ Prepare daily sales and payment reports and submit it to the management. <br>▪ Follow up on pending payments in coordination with the Branch Manager. <br>Coordination & Support <br>▪ Coordinate with sales consultants to clarify pricing, customer details, and order accuracy before issuing invoices. <br>▪ Liaise with the delivery and warehouse team to confirm readiness and delivery schedules of invoiced items. <br>▪ Support the sales team by providing invoice copies or payment updates when required. <br>▪ Ensure all financial transactions comply with company policies and internal control procedures. <br>Stock & Product Coordination <br>▪ Collaborate with the warehouse team to verify availability of invoiced items. <br>▪ Report discrepancies between sales records and stock levels, if any. <br>▪ Alert the Branch Manager regarding any stock, pricing, or invoicing concerns. <br> <br>AUTHORITIES: <br>▪ Refer to the latest Authority Matrix as approved by Top Management for decision-making scope. <br>QUALIFICATIONS: <br>▪ Baccalaureate Diploma or TS Accounting or equivalent. <br>EXPERIENCE: <br>▪ At least 1 years of experience in accounting, invoicing and/or cashier. <br>COMPETENCIES: <br>▪ Strong attention to detail and accuracy. <br>▪ Good knowledge of basic accounting principles. <br>▪ Proficiency in invoicing software, Excel, and basic ERP systems. <br>▪ Trustworthy with handling financial data and customer payments. <br>▪ Strong organizational and communication skills. <br>▪ Ability to work under pressure and meet reporting deadlines. <br>▪ Accountable & responsible. <br>▪ Technical Skills: Computer literate including knowledge of MS Office. <br>▪ Languages: Read, speak, and write Arabic and English. French is an asset

<p>We're Hiring | Branch Manager</p><p>Currently hiring a Branch Manager for one of our clients in the furniture industry.</p><p>We're looking for an experienced leader to oversee branch operations, lead a high-performing team, drive sales growth, and ensure an exceptional client experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>Experience managing showroom operations and overall branch performance</li><li>Strong track record of driving sales growth, profitability, and achieving branch targets</li><li>Background in furniture or showroom retail is preferred</li></ul>

<p>Position: Branch Manager</p><p>Reports To: District Manager / Area Manager</p><p>Job Summary</p><p>The Branch Manager is responsible for the overall management of the branch by ensuring the efficient day-to-day operation of all departments, maintaining high standards of customer service, product quality, cleanliness, inventory control, and team performance. The role ensures compliance with company procedures, supports operational excellence, and maintains effective communication with the Area Manager.</p><p>Key Responsibilities</p><p>Branch Operations</p><ul><li>Oversee the daily operations of all branch departments, including the sales floor, kitchen, warehouse, sales, and cleaning.</li><li>Ensure smooth and efficient branch operations at all times.</li><li>Receive each shift in good operational condition and ensure proper shift handover.</li><li>Verify that all displays, workstations, and service areas are properly arranged and maintained.</li><li>Ensure refrigerators and freezers are operating within the required temperature standards.</li><li>Ensure all stations, back-of-house areas, customer areas, outdoor areas, and customer restrooms remain clean, organized, and in excellent condition throughout the day.</li><li>Ensure dispensers are always supplied with the required paper products.</li></ul><p>Team Management</p><ul><li>Distribute work among employees and follow up on task execution.</li><li>Monitor employee attendance, punctuality, discipline, and compliance with company grooming standards, including proper uniform and personal appearance.</li><li>Ensure employees clearly understand their duties and responsibilities.</li><li>Prevent overlap or interference between employees' assigned responsibilities.</li><li>Train new employees and support the development of the existing team.</li><li>Supervise the cleaning team and ensure cleaning duties are continuously performed.</li><li>Ensure cleaning materials and detergents are used according to company instructions.</li><li>Perform the Supervisor's duties whenever required in their absence.</li></ul><p>Customer Service &amp; Quality</p><ul><li>Welcome customers professionally and ensure respectful communication among employees.</li><li>Process online, delivery, and pickup orders accurately, ensuring timely preparation, proper coordination with the kitchen and delivery team, and accurate billing and order handover.</li><li>Ensure product quality before products are displayed or sold.</li><li>Follow up on customer satisfaction and resolve complaints or misunderstandings promptly and professionally.</li><li>Ensure no customer leaves the branch dissatisfied.</li><li>Maintain cleanliness and food safety standards throughout the branch.</li></ul><p>Inventory &amp; Stock Control</p><ul><li>Follow up on special customer orders and pending orders.</li><li>Ensure opening inventories are completed and inventory shortages are properly identified.</li><li>Supervise inventory procedures in accordance with company requirements.</li><li>Monitor paper and packaging stock in the warehouse and ensure the availability of essential materials.</li><li>Coordinate with the warehouse dispatch representative to ensure timely supply of materials.</li><li>Ensure the weekly warehouse inventory is completed accurately and submitted on time.</li><li>Verify that received warehouse deliveries match the weekly inventory.</li><li>Monitor and verify that the Supervisor completes all scheduled inventory counts, stock replenishment activities, and daily cake display orders accurately and within the required timelines.</li><li>Ensure display refrigerators remain fully stocked throughout operating hours.</li></ul><p>Cash Control</p><ul><li>Monitor cashiers and ensure receipts are issued correctly for every transaction.</li><li>Closely monitor voucher reconciliation between cash registers and sales counters.</li><li>Follow up to ensure online, delivery, and pickup orders are processed accurately, with timely preparation, proper coordination between the kitchen and delivery team, accurate billing, and correct order handover.</li><li>Close cash registers daily.</li><li>Submit expense vouchers to the Area Manager.</li><li>Send the daily cash report to the Accounting Department at each closing.</li></ul><p>Communication &amp; Administration</p><ul><li>Maintain continuous communication with the Supervisor regarding floor operations.</li><li>Report maintenance issues affecting the branch to the Area Manager.</li><li>Immediately report quality concerns and emergency situations to the Area Manager.</li><li>Monitor diesel consumption and meter readings during refueling.</li><li>Follow up with external suppliers (such as gas and water providers) and verify received quantities.</li><li>Ensure company rules, regulations, and operational procedures are consistently applied fairly across all employees.</li><li>Ensure closing procedures are completed correctly and on time.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Hospitality Management, or a related field.</p><p>Minimum 2 years of experience in a managerial or supervisory role within the Food &amp; Beverage (F&amp;B) industry.</p><p>Strong leadership and team management skills.</p><p>Excellent communic</p>

<p>A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch.<br>The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>- Holder of a related degree</li><li>- Minimum 7 years of experience in a similar role</li><li>- Strong managerial and leadership skills</li></ul>

Aihom / Istikbal Jouneih Branch is hiring a: Sales Associate <br>Department: Retail Sales <br>Reports To: Branch Manager <br>Job Category: Entry Level <br>Timing: 10 AM till 7 PM, Monday to Saturday, 1 hour lunch break, Sunday off. <br> <br>Position Summary: <br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given. <br> <br>Duties and Responsibilities <br>• Greets customer on sales floor. <br>• Customer service management. Provide customer service to all customers and assist them. <br>• Creating and entering new customers on the tablet. <br>• Creating sales quotations on the tablet <br>• Present, promote and sell products/services using solid arguments to existing and prospective customers <br>• Following up with customers after their visit. <br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>• Assist with the seasonal inventories. <br>• Implements displays for window and interior as directed by Visual Merchandising. <br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>• Order barcodes for accessories. <br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer. <br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer <br>• Close deals with customers and walk them out to the door. <br>• Communicates for delivery of items to customer. <br>• Check the condition of the items before delivering it to the customers. <br>• Training new team, along with following up with their induction + orientation. <br>• Abide by Company internal rules as well as team spirit. <br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>• Continuously improve through customer feedback <br>• Meets pre-set monthly, quarterly and yearly sales targets. <br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>• Reports based on management needs and requests. <br> <br>Education: <br>• High Schoo Diploma or BA degree. <br> <br>Skills & Qualifications: <br>• Strong communication skills, both written and oral. <br>• Excellent selling and negotiation skills <br>• Prioritizing, time management and organizational skills <br>• Ability to gain immediate credibility with customers <br>• High sense of proper customer service standards <br>• Analytical and Meeting targets abilities <br>• Knowledge of the furniture business <br> <br>Interested candidates can send their CV to: hr@aihom.com.lb, Mentioning in the Subject Line: Sales Associate, Jounieh Branch

Main Duties: <br>The Sales Consultant is responsible for engaging with customers, understanding their needs, and providing tailored solutions that meet their preferences and budget. The role involves showcasing furniture collections, delivering exceptional customer service, and driving sales to achieve individual and team targets. Additionally, the role involves maintaining showroom appearance and assisting with inventory management. <br>Key Responsibilities: <br>Customer Engagement <br>Welcome customers to the showroom and provide a warm, professional shopping experience.Understand customer needs and preferences through active listening and effective communication.Offer expert advice on furniture styles, materials, functionality, and design trends. <br>Sales and Relationship Building <br>Present and promote furniture products and solutions to meet customer requirements.Provide detailed product information, including dimensions, materials, and care instructions.Close sales effectively while building long-term relationships with clients for repeat business. <br>Showroom Maintenance <br>Ensure the showroom is clean, organized, and visually appealing.Arrange furniture displays to highlight key products and seasonal trends.Update price tags, brochures, and promotional materials as needed. <br>Order Management <br>Prepare quotations, process orders, and follow up with customers regarding delivery timelines.Coordinate with the Branch Manager to ensure timely delivery and installation. <br>Market and Product Knowledge <br>Stay updated on product offerings, new arrivals, and industry trends.Monitor competitor activities and provide feedback to the sales team for strategy adjustments. <br>Customer Support <br>Address customer inquiries and concerns in a timely, professional manner.Assist customers with after-sales services, including warranty claims and product care. <br>Qualifications <br>Proven experience as a Sales Consultant, preferably in the furniture or interior design industry.Strong interpersonal and communication skills.Ability to build rapport with customers and deliver a personalized shopping experience.Proficient in using sales tools and Microsoft Office.Creative flair with a strong sense of design and attention to detail.Results-driven, with the ability to meet and exceed sales targets.Customer-focused approach.Excellent negotiation and persuasion skills.Organizational and time management abilities.Positive attitude and team-oriented mindset

Sales Executive For Maten and Zahle Ereas <br> <br>Job Summary: <br>The Sales Executive is responsible to identify and engage potential customers and retain current customers in order to deliver the agreed sales objectives, customer satisfaction levels, and profitability targets within the company sales plan, vision and mission, core values and business objectives. <br> <br>Duties and Responsibilities include but not limited to: <br>• Meet established annual, quarterly, monthly, or weekly sales targets, and prioritize and schedule own activities to ensure achievement of agreed targets. <br>• Follow-up with customers to ensure collection of credit payments. <br>• Assist the Sales Manager in developing the individual sales and budget plan. <br>• Identify and address disputes with customers to ensure customer retention and protect the company’s market positioning. <br>• Maintain good relationship with customers to ensure customer satisfaction and repeat business. <br>• Act as a primary contact to ensure all customer requests are handled properly, ensuring high levels of customer satisfaction. <br>• Keep track of opening of client accounts, handles client queries and complaints, co-ordinates with Marketing (Product Management) to ensure customer needs are well understood. <br>• Identify, research, and conduct prospective customers and build positive relationships that will generate future sales and repeat business. <br>• Define potential customers based on market information and initiate visits and presentations with them <br>• Monitor market and competition information and utilize outputs in decision making and feed the relevant market information to Branch Manager. <br>• Build a solid customer pipeline by following sales processes that provides a disciplined approach for successful selling. <br>• Report on the competition’s activities and pricing and assist in creating improvement recommendations to current offerings to enhance the company’s competitive positioning. <br>• Document and report on sales progress and results on a regular basis. <br>• Utilize company online systems to record leads, issue quotations and update existing customers. <br> <br>Requirements and Qualifications: <br>· A Diploma/Bachelor's in engineering, or in Business. <br>· 4+ years of experience in a similar position preferably in Oil and Gas, construction, or Hospitality industries. <br>. Excellent understanding of selling and trading <br>. Energetic, ambitious and willing to learn and accept new challenges <br>. Self-motivated – results oriented with high adaptability <br>. Strong communication, negotiation and influencing skills

Aihom / Istikbal Jouneih Branch is hiring a Sales Associate <br>Position Title: Sales Associate Department: Retail Sales <br>Reports To: Branch Manager <br>Job Category: Entry Level <br>Timing: 10 AM till 7 PM, Monday to Saturday, 1 hour lunch break, Sunday off. <br> <br>Position Summary: <br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given. <br> <br>Duties and Responsibilities <br>• Greets customer on sales floor. <br>• Customer service management. Provide customer service to all customers and assist them. <br>• Creating and entering new customers on the tablet. <br>• Creating sales quotations on the tablet <br>• Present, promote and sell products/services using solid arguments to existing and prospective customers <br>• Following up with customers after their visit. <br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>• Assist with the seasonal inventories. <br>• Implements displays for window and interior as directed by Visual Merchandising. <br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>• Order barcodes for accessories. <br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer. <br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer <br>• Close deals with customers and walk them out to the door. <br>• Communicates for delivery of items to customer. <br>• Check the condition of the items before delivering it to the customers. <br>• Training new team, along with following up with their induction + orientation. <br>• Abide by Company internal rules as well as team spirit. <br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>• Continuously improve through customer feedback <br>• Meets pre-set monthly, quarterly and yearly sales targets. <br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>• Reports based on management needs and requests. <br> <br>Education: <br>• Diploma or BA degree. <br> <br>Skills & Qualifications: <br>• Strong communication skills, both written and oral. <br>• Excellent selling and negotiation skills <br>• Prioritizing, time management and organizational skills <br>• Ability to gain immediate credibility with customers <br>• High sense of proper customer service standards <br>• Analytical and Meeting targets abilities <br>• Knowledge of the furniture business <br> <br>Interested candidates can send their CV to: vision.servo@gmail.com

<p>We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Oversee the daily operations of the restaurant to ensure smooth and efficient service.</li><li>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff.</li><li>Ensure exceptional customer service and promptly resolve guest concerns or complaints.</li><li>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations.</li><li>Control labor costs, food costs, and operating expenses while maximizing profitability.</li><li>Prepare and analyze daily, weekly, and monthly sales and operational reports.</li><li>Manage inventory levels, purchasing, and stock control to minimize waste and shortages.</li><li>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service.</li><li>Recruit, train, coach, and evaluate employees to maintain a high-performing team.</li><li>Develop staff schedules to ensure adequate coverage while controlling labor costs.</li><li>Implement company policies, operational procedures, and service standards.</li><li>Drive sales through promotional activities, upselling initiatives, and customer engagement.</li><li>Ensure compliance with company policies, food safety standards, and local regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p><p>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager.</p><p>Experience managing an international cuisine restaurant is required.</p><p>Strong leadership, communication, and team management skills.</p><p>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management.</p><p>Strong problem-solving and decision-making abilities.</p><p>Proficiency in Microsoft Office and restaurant POS systems.</p><p>Ability to work flexible hours, including evenings, weekends, and holidays.</p>

Aihom / Istikbal Moukalis Branch is hiring a Sales Associate <br>Position Title: Sales Associate Department: Retail Sales <br>Reports To: Branch Manager <br>Job Category: Entry Level <br>Timing: <br>AM Shift: 09 AM till 06 PM. <br>PM Shift: 11 AM till 08 PM <br>1 hour lunch break, <br>1 Day off per week <br> <br>Position Summary: <br>The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given. <br> <br>Duties and Responsibilities <br>• Greets customer on sales floor. <br>• Customer service management. Provide customer service to all customers and assist them. <br>• Creating and entering new customers on the tablet. <br>• Creating sales quotations on the tablet <br>• Present, promote and sell products/services using solid arguments to existing and prospective customers <br>• Following up with customers after their visit. <br>• Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>• Assist with the seasonal inventories. <br>• Implements displays for window and interior as directed by Visual Merchandising. <br>• Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>• Order barcodes for accessories. <br>• Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. & Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer. <br>• Unrolls bolts of curtains and carpets to display assortment of fabrics to customer <br>• Close deals with customers and walk them out to the door. <br>• Communicates for delivery of items to customer. <br>• Check the condition of the items before delivering it to the customers. <br>• Training new team, along with following up with their induction + orientation. <br>• Abide by Company internal rules as well as team spirit. <br>• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>• Continuously improve through customer feedback <br>• Meets pre-set monthly, quarterly and yearly sales targets. <br>• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. <br>• Reports based on management needs and requests. <br> <br>Education: <br>• Diploma or BA degree. <br> <br>Skills & Qualifications: <br>• Strong communication skills, both written and oral. <br>• Excellent selling and negotiation skills <br>• Prioritizing, time management and organizational skills <br>• Ability to gain immediate credibility with customers <br>• High sense of proper customer service standards <br>• Analytical and Meeting targets abilities <br>• Knowledge of the furniture business <br> <br>Interested candidates can send their CV to: hr@aihom.com.lb

<p><b><br></b></p><p><b>Job Purpose</b></p><p>Sleep Comfort is looking for experienced and motivated Branch Managers to manage our Jbeil and Zahle branches. The Branch Manager will be responsible for achieving sales targets, managing the branch operations, leading the sales team, ensuring excellent customer service, and maintaining the company s standards and brand image.</p><p>The selected candidates will first undergo an intensive training period at our Karantina Main Branch for a duration of 1 to 3 months, depending on their performance and progress, before taking full responsibility of their assigned branch.</p><p><b>Key Responsibilities</b></p><p>Sales &amp; Business Development</p><p>Achieve and exceed branch sales targets and KPIs.</p><p>Develop sales strategies to increase branch performance.</p><p>Monitor daily sales activities and prepare performance reports.</p><p>Follow up on customer satisfaction and ensure a high-quality buying experience.</p><p>Support the sales team in closing important deals and handling difficult customers.</p><p>Branch Operations Management</p><p>Manage daily branch operations according to Sleep Comfort policies and procedures.</p><p>Ensure proper showroom organization, product presentation, and visual merchandising standards.</p><p>Coordinate with logistics, warehouse, customer service, and other departments to ensure smooth operations.</p><p>Monitor stock availability and report any shortages or operational issues.</p><p>Team Leadership &amp; People Management</p><p>Lead, motivate, and coach the sales team to achieve objectives.</p><p>Monitor employee performance and provide continuous feedback.</p><p>Organize team schedules and ensure proper attendance and discipline.</p><p>Participate in recruitment and onboarding of new team members when required.</p><p>Customer Experience</p><p>Ensure excellent customer service and build strong relationships with clients.</p><p>Handle customer complaints professionally and find appropriate solutions.</p><p>Maintain Sleep Comfort s reputation and service standards.</p><p>Training Period</p><p>The selected candidate will complete a training program at Sleep Comfort Main Branch Karantina for 1 to 3 months.</p><p>The training duration will depend on the candidate s ability to understand company procedures, products, sales techniques, systems, and management standards.</p><p>Successful completion of the training will lead to full responsibility for the assigned branch.</p><p>Preferred Profile</p><p>We are looking for a dynamic leader who can represent Sleep Comfort s values, develop the branch team, and contribute to the company s growth.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Management, or related field is preferred.</p><p>Minimum 3 5 years of experience in retail sales management, preferably in furniture, mattresses, home products, or a related industry.</p><p>Proven experience managing a showroom, branch, or sales team.</p><p>Strong leadership, communication, and negotiation skills.</p><p>Results-oriented with the ability to achieve sales targets.</p><p>Ability to analyze sales performance and take corrective actions.</p><p>Customer-focused personality with strong problem-solving skills.</p><p>Good knowledge of Microsoft Office and reporting tools.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As the Branch Manager for our flagship retail shop in Musseitbeh you will lead our flagship store to achieve its sales targets, maintain operational excellence, and uphold our brand standards.</p><p>Key Accountabilities:</p><ul><li>Ensure compliance with the brand s standards, policies, and guidelines.</li><li>Oversee and manage all aspects of the store's day-to-day operations.</li><li>Implement the franchise s operating procedures and best practices.</li><li>Maintain the store's overall appearance and adherence to brand standards.</li><li>Train and lead a team of customer service representatives, delivery counter officers, tinting specialists and cashiers and other store personnel.</li><li>Foster a culture of teamwork, accountability, and continuous improvement.</li><li>Ensure that employees are knowledgeable about the product offerings and provide excellent customer service.</li><li>Execute set sales strategies to achieve or exceed sales targets while upholding the brand's values.</li><li>Prioritize customer satisfaction by addressing customer inquiries, concerns, and feedback promptly.</li><li>Train staff to deliver a consistent and exceptional customer experience.</li><li>Oversee inventory control, including stock levels, ordering, and replenishment.</li><li>Manage the store budget, track expenses, and maximize profitability.</li><li>Implement pricing strategies that maintain competitive pricing and profit margins.</li><li>Collaborate with the HO team to plan and execute local marketing campaigns.</li><li>Identify opportunities for promotions, events, cross selling, or partnerships to boost sales and customer engagement.</li><li>Maintain accurate records of sales, inventory, and employee performance.</li><li>Prepare regular reports for senior management on store performance and recommendations for improvements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Skills, Knowledge and Experience required:</b></p><ul><li>Bachelor's degree in business management or a related field (preferred).</li><li>Proven experience in retail management with a strong background in franchising.</li><li>Knowledge of wall and floor covering products, including paint, wallpaper, and accessories.</li><li>Exceptional leadership, communication, and problem-solving skills.</li><li>Proficiency in ERP systems.</li></ul><p></p></section>