CS Cart Jobs in Lebanon
3006 Jobs Found
Confidential
Lebanon - Beirut
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide end-user IT support by installing, maintaining, and troubleshooting hardware, software, networks, and IT systems to ensure reliable business operations and high-quality technical support across the organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Computer Engineering, or a related field.</p><p>MCSE and CCNA certifications are preferred.</p><p>Minimum 2 years of experience in IT support or infrastructure.</p><p>Strong knowledge of Microsoft 365, Active Directory, Windows Server, VMware ESXi, TCP/IP networking, and Fortinet solutions.</p><p>Experience supporting desktops, laptops, printers, IP telephony, backup systems, and end-user devices.</p><p></p></section>
Confidential
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Administer, maintain, and monitor Windows and/or Linux servers. Install, configure, and support desktops, laptops, printers, and other IT equipment. Manage user accounts, permissions, email services, and access rights using Active Directory and Microsoft 365. Monitor network infrastructure, including switches, routers, firewalls, and wireless access points. Perform routine system maintenance, updates, patches, and software deployments. Maintain backup and disaster recovery systems to ensure business continuity. Monitor system performance and proactively resolve infrastructure issues. Troubleshoot hardware, software, network, and connectivity problems. Provide first and second-level technical support to end users. Implement and maintain endpoint security solutions, antivirus software, and security policies. Assist in managing virtualization platforms such as VMware or Hyper-V. Maintain IT asset inventory and software license records.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. 3 4 years of professional experience in IT Administration, Systems Administration, or Infrastructure Support</p><p></p></section>
Confidential
Lebanon
Administer, maintain, and monitor Windows and/or Linux servers.
<br>Install, configure, and support desktops, laptops, printers, and other IT equipment.
<br>Manage user accounts, permissions, email services, and access rights using Active Directory and Microsoft 365.
<br>Monitor network infrastructure, including switches, routers, firewalls, and wireless access points.
<br>Perform routine system maintenance, updates, patches, and software deployments.
<br>Maintain backup and disaster recovery systems to ensure business continuity.
<br>Monitor system performance and proactively resolve infrastructure issues.
<br>Troubleshoot hardware, software, network, and connectivity problems.
<br>Provide first and second-level technical support to end users.
<br>Implement and maintain endpoint security solutions, antivirus software, and security policies.
<br>Assist in managing virtualization platforms such as VMware or Hyper-V.
<br>Maintain IT asset inventory and software license records.
<br>
<br>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
<br>3–4 years of professional experience in IT Administration, Systems Administration, or Infrastructure Support
Confidential
Lebanon - Tripoli
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB DUTIES:</p><p>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</p><p>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</p><p>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</p><p>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</p><p>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</p><p>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Strong communication, teamwork, and coordination skills</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li><li>Fluency in Arabic and English; French is an advantage</li></ul><p></p></section>
TREX S.A.R.L
Lebanon - Tripoli
JOB DUTIES:
<br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems
<br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues
<br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions
<br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.
<br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager
<br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed
<br>
<br>EDUCATION & SKILLS:
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field
<br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role
<br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure
<br>• Good experience in ERP systems; Odoo experience is preferred
<br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations
<br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications
<br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures
<br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems
<br>• Excellent troubleshooting, analytical, and problem-solving skills
<br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure
<br>• Strong communication, teamwork, and coordination skills
<br>• Ability to document systems, train users, and explain technical information clearly
<br>• Ability to support management decisions and work under the direction of the IT Manager
<br>• Fluency in Arabic and English; French is an advantage
Confidential
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment.</li><li>Install, update, and support operating systems and business software.</li><li>Provide technical support to employees and resolve hardware and software issues promptly.</li><li>Manage user accounts, email systems, and access permissions.</li><li>Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources.</li><li>Perform regular system updates, backups, and basic cybersecurity maintenance.</li><li>Coordinate with external IT vendors and service providers when required.</li><li>Maintain an inventory of IT assets and software licenses.</li><li>Recommend and implement improvements to enhance system performance and security.</li><li>Prepare basic IT documentation and user guides.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li><li>3-5 years of relevant IT support experience.</li><li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware.</li><li>Experience with printers, backup solutions, antivirus software, and basic network troubleshooting.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and prioritize multiple tasks.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with virtualization, cloud services, or ERP/business applications.</li><li>Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage.</li></ul><p></p></section>
Confidential
Lebanon
We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations.
<br>
<br>Key Responsibilities
<br>- Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment.
<br>- Install, update, and support operating systems and business software.
<br>- Provide technical support to employees and resolve hardware and software issues promptly.
<br>- Manage user accounts, email systems, and access permissions.
<br>- Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources.
<br>- Perform regular system updates, backups, and basic cybersecurity maintenance.
<br>- Coordinate with external IT vendors and service providers when required.
<br>- Maintain an inventory of IT assets and software licenses.
<br>- Recommend and implement improvements to enhance system performance and security.
<br>- Prepare basic IT documentation and user guides.
<br>
<br>Qualifications
<br>- Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
<br>- 3-5 years of relevant IT support experience.
<br>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware.
<br>- Experience with printers, backup solutions, antivirus software, and basic network troubleshooting.
<br>- Excellent problem-solving and communication skills.
<br>- Ability to work independently and prioritize multiple tasks.
<br>
<br>Preferred Qualifications
<br>- Experience with virtualization, cloud services, or ERP/business applications.
<br>- Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage
Trex S.A.R.L
Lebanon - Tripoli
JOB DUTIES:
<br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems
<br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues
<br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions
<br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.
<br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager
<br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed
<br>
<br>EDUCATION & SKILLS:
<br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field
<br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role
<br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure
<br>• Good experience in ERP systems; Odoo experience is preferred
<br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations
<br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications
<br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures
<br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems
<br>• Excellent troubleshooting, analytical, and problem-solving skills
<br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure
<br>• Strong communication, teamwork, and coordination skills
<br>• Ability to document systems, train users, and explain technical information clearly
<br>• Ability to support management decisions and work under the direction of the IT Manager
<br>• Fluency in Arabic and English; French is an advantage
toto
Lebanon - Beirut
We're Hiring: IT Technician
<br>
<br>Location: Beirut, Badaro - Lebanon
<br>Company: Titan Technologies SAL
<br>Employment Type: Full-time (Mon to Fri 8:30 to 6:00)
<br>
<br>Titan Technologies SAL is looking for a motivated and technically skilled IT Technician to join our team. The successful candidate will be responsible for diagnosing hardware issues, handling warranty claims and RMA processes, and providing technical support to customers and internal teams.
<br>
<br>Key Responsibilities:
<br>• Diagnose, troubleshoot, and repair IT hardware and related equipment.
<br>• Handle RMA (Return Merchandise Authorization) requests from initiation to closure.
<br>• Coordinate product returns, replacements, repairs, and warranty claims with vendors and suppliers.
<br>• Perform technical inspections and testing of returned products.
<br>• Document technical findings and maintain accurate service records.
<br>• Follow up with customers regarding repair status, warranty claims, and technical issues.
<br>• Install, configure, and maintain computer hardware, peripherals, and networking equipment.
<br>• Provide technical support and assistance to customers and internal users.
<br>• Maintain inventory records for spare parts, returned items, and repaired products.
<br>• Ensure compliance with company service standards and procedures.
<br>
<br>Requirements:
<br>• Previous experience in IT technical support, hardware maintenance, or RMA handling.
<br>• Good knowledge of computer hardware, networking, and operating systems.
<br>• Ability to diagnose and troubleshoot technical issues efficiently.
<br>• Strong communication and customer service skills.
<br>• Good organizational and documentation skills.
<br>• Ability to work under pressure and manage multiple tasks simultaneously.
<br>• Proficiency in Microsoft Office applications.
<br>• Good command of English.
<br>
<br>Preferred Qualifications:
<br>• Experience in an IT company, service center, or electronics industry.
<br>• Knowledge of warranty procedures and vendor RMA processes.
<br>• Certifications such as CompTIA A+, NetworK+, Microsoft, or equivalent are a plus.
<br>• Experience with ticketing and service management systems.
<br>
<br>What We Offer:
<br>• Professional and dynamic work environment.
<br>• Opportunities for training and career development.
<br>• Exposure to leading IT products and technologies.
<br>• Competitive salary package based on qualifications and experience.
<br>
<br>If you are passionate about technology and enjoy solving technical challenges, we encourage you to apply.
<br>
<br>Interested candidates are invited to send their CV to hr@961it.com with the subject line "IT Technician”
EMI, Engineering & Marketing International
Lebanon
We are Looking to hire fresh engineering (CE, CCE, EE, CS, SE) and IT graduates with dual nationality.
<br>
<br>Position is based at our offices in Beirut, Lebanon.
<br>
<br>Job requirements:
<br>• Bachelor’s degree in Computer Engineering, CCE, Electrical Engineering, Computer Science, Software Engineering, Information Technology, or related field.
<br>• Dual nationality – holds a foreign passport
<br>• Ability to travel up to client sites in the Gulf region
<br>• Critical thinking and problem-solving attitude
<br>• Responsible, hard worker, committed
<br>• Willing to learn and able to follow instructions
<br>• Good coordination skills
<br>
<br>Benefits and Rewards:
<br>We focus not just on recruiting individuals that are performance oriented but also on developing them.
<br>Personal impact, mentoring, and teamwork are just a few of the benefits of building a career with us.
<br>Email CVs to careers@emisoftech.com
k6 tech
Lebanon
We are looking for an experienced and skilled Computer Technician to join our team in Zalka. You will be responsible for installing, maintaining, and troubleshooting hardware and software systems to ensure smooth daily operations.Key Responsibilities:Set up and configure computer hardware, software, and networks.Diagnose and resolve technical issues quickly.Perform regular maintenance and system updates.Provide technical support to team members or clients.Repair or replace malfunctioning computer components
Confidential
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced and skilled Computer Technician to join our team in Zalka. You will be responsible for installing, maintaining, and troubleshooting hardware and software systems to ensure smooth daily operations.Key Responsibilities:Set up and configure computer hardware, software, and networks.Diagnose and resolve technical issues quickly.Perform regular maintenance and system updates.Provide technical support to team members or clients.Repair or replace malfunctioning computer components.</p></div></section>
Confidential
Lebanon
Full-time | Monday–Friday | 9:00 AM – 5:00 PM
<br>
<br>Key Responsibilities:
<br>
<br>Install, configure, and maintain IT systems, networks, hardware, and software.
<br>Provide technical support, troubleshoot hardware/software issues, and assist end-users.
<br>Maintain company websites, Shopify platform, and internal systems.
<br>Manage data backups, user accounts, IT inventory, and system security.
<br>Implement system upgrades and recommend technology improvements.
<br>Prepare presentations and travel when required for managerial support.
<br>
<br>Requirements:
<br>
<br>6+ years of IT experience.
<br>Strong knowledge of hardware, software, networking, and cybersecurity.
<br>Excellent troubleshooting and system administration skills.
<br>Strong communication and customer service abilities.
<br>Relevant certifications (CompTIA, Microsoft, Cisco, etc.) are a plus
Confidential
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure.</p><p>What you'll do</p><ul><li>Own all types of customer issues end-to-end from general support questions to complex technical investigations</li><li>Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why</li><li>Translate what you find into plain language that makes sense to a non-technical customer</li><li>Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues</li><li>Hold the quality bar high every interaction should leave the merchant better off than before they reached out</li><li>Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for</p><ul><li>At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage</li><li>Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong</li><li>Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook</li><li>Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail</li><li>Someone who takes ownership; a problem that lands with you doesn't leave until it's solved</li><li>You have an innately investigative and curious nature</li><li>Excellent written and verbal communication</li><li>You re resourceful, and you have a get-things-done attitude</li><li>You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</li></ul><p></p></section>
Confidential
Lebanon - Beirut
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
Confidential
Lebanon - Beirut
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
Confidential
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused diagnosing and resolving clientreported issues but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p><p>Key Responsibilities</p><ul><li>Own client-reported issues end to end from intake and triage through diagnosis, resolution, testing, and closure.</li><li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li><li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li><li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li><li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li><li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li><li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li><li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li><li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 5 years of experience in IT technical support, application support, or a technical helpdesk role.</p><p>Fluency in English strong written and verbal communication, sufficient for direct interaction with a North American client base.</p><p>Good SQL skills able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</p><p>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting able to read, understand, and modify existing code to resolve defects.</p><p>Strong understanding of Windows environments and desktop application troubleshooting.</p><p>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</p><p>Availability to work 9:00 AM 5:00 PM EST, aligned to the North American client base.</p><p>Ability to work independently, manage a queue of issues, and follow escalation procedures.</p><p>Preferred Skills</p><ul><li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li><li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li><li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li><li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li></ul><p>Soft Skills</p><ul><li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li><li>Clear, professional, and patient communication with clients.</li><li>Ability to remain calm under pressure and manage multiple concurrent issues.</li><li>Self-directed and reliable when working remotely across time zones.</li></ul><p></p></section>
toto
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a motivated and reliable IT Support Officer to provide technical assistance and ensure the smooth operation of computer systems, hardware, software, and network services across the organization.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide first-level technical support for hardware, software, and network issues.</li><li>Install, configure, and maintain computers, printers, and IT equipment.</li><li>Troubleshoot system, application, and connectivity problems.</li><li>Set up user accounts, emails, and access permissions.</li><li>Maintain IT assets and inventory.</li><li>Assist in system updates, backups, and security measures.</li><li>Document issues and solutions.</li><li>Provide basic user support and training when needed.</li></ul><p><b>Working Conditions:</b></p><ul><li>Full-time position based at the company.</li><li>Standard working hours, with occasional after-hours support if needed.</li><li>Office-based role involving daily technical support tasks.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary package.</li><li>Training and development opportunities.</li><li>Career growth within the company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications;</b></p><p>Bachelor s degree in Information Technology, Computer Science, or related field.</p><p>Degree from a reputable university is required; graduates of AUB are preferred.</p><p>1 2 years of experience in IT support (internships acceptable).</p><p>Basic knowledge of Windows OS, Microsoft Office, networking, and hardware troubleshooting.</p><p>Good communication and problem-solving skills.</p><p></p></section>
toto
Lebanon
We are looking for a motivated and reliable IT Support Officer to provide technical assistance and ensure the smooth operation of computer systems, hardware, software, and network services across the organization.
<br>
<br>
<br>Key Responsibilities:
<br>Provide first-level technical support for hardware, software, and network issues.
<br>Install, configure, and maintain computers, printers, and IT equipment.
<br>
<br>Troubleshoot system, application, and connectivity problems.
<br>
<br>Set up user accounts, emails, and access permissions.
<br>
<br>Maintain IT assets and inventory.
<br>
<br>Assist in system updates, backups, and security measures.
<br>
<br>Document issues and solutions.
<br>
<br>Provide basic user support and training when needed.
<br>
<br>
<br>Qualifications;
<br>
<br>Bachelor’s degree in Information Technology, Computer Science, or related field.
<br>
<br>Degree from a reputable university is required; graduates of AUB are preferred.
<br>
<br>1–2 years of experience in IT support (internships acceptable).
<br>
<br>Basic knowledge of Windows OS, Microsoft Office, networking, and hardware troubleshooting.
<br>
<br>Good communication and problem-solving skills.
<br>
<br>Working Conditions:
<br>Full-time position based at the company.
<br>
<br>Standard working hours, with occasional after-hours support if needed.
<br>
<br>Office-based role involving daily technical support tasks.
<br>
<br>Benefits:
<br>
<br>Competitive salary package.
<br>
<br>Training and development opportunities.
<br>
<br>Career growth within the company.
<br>
<br>Interested candidates may send their CV to: hr@demcosteel.com
toto
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Responsibilities :</strong></p>
<ul>
<li>Business Process and System Manager SAP B1</li>
<li>Design and continuously improve business processes related to SAP B1, working across departments</li>
<li>Develop and communicate the vision and roadmap for SAP B1</li>
<li>Proactively take part in the company overall strategy for developing and integrating IT systems</li>
<li>Coordinate system enhancements with external suppliers</li>
<li>Project manager for ERP projects and ERP implementation</li>
<li>Coordinate integrations with SAP B1</li>
</ul>
<p><strong>IT Technical Support and Services</strong></p>
<ul>
<li>Manage user accounts, permissions , email systems and file servers</li>
<li>Install, configure and upgrade networks (Switches, Routers, Access Point, NVR, etc...)</li>
<li>Optimize Cisco call manager, company phone gateway, lines, and IP telephony solutions</li>
<li>Install and repair computers, phones, printers, copiers</li>
<li>Manage the Office 365 portal and its applications and services</li>
<li>Help users be more productive and secure using Microsoft products (SharePoint,OneDrive,Teams etc...)</li>
<li>Assist and support end users in the use of computer technologies</li>
<li>Implement and manage different server roles and follow up server hardware maintenance</li>
<li>Ensure network security and data integrity</li>
<li>Implement and manage data backup procedures to ensure data integrity and availability</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, or related field with a minimum of 3 years experience in related field</p>
<p>SAP experience will be a plus (not obligatory)</p>
<p>Ability to handle complex technical tasks independently</p>
<p>Ability to diagnose and resolve technical issues efficiently</p><p></p></section>