Head Pastry Jobs in Lebanon

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Location: Zalka, <br>Working Hours: Monday to Friday, 8:30 AM – 6:00 PM, <br>Employment Type: Full-Time, <br>Department: Warehouse, <br>Reports To: Warehouse Manager. <br> <br>Position Summary: <br>Titan Technologies SAL is seeking a reliable, organized, and detail-oriented Warehouse Assistant to support the daily operations of the warehouse. The successful candidate will assist in inventory control, order processing, delivery coordination, and administrative warehouse tasks while ensuring accuracy and efficiency in all activities. Experience with the Dolphin ERP System is considered a strong advantage. <br> <br>Key Responsibilities: <br>- Prepare customer invoices and process purchase entries accurately. <br>- Receive incoming goods, verify quantities and documentation, and update inventory records. <br>- Review and verify orders prepared by other team members to ensure accuracy before dispatch. <br>- Coordinate and schedule daily delivery routes for drivers to ensure efficient distribution. <br>- Monitor and track customer orders to ensure timely and accurate deliveries. <br>- Assist in periodic inventory counts and annual stock-taking activities. <br>- Maintain and update warehouse records and internal databases, including vendor information, order details, quantities, pricing, and discounts. <br>- Coordinate with local suppliers regarding deliveries, shortages, returns, and order-related issues. <br>- Support warehouse colleagues with operational and administrative tasks and provide coverage during staff absences when required. <br>- Ensure warehouse documentation is complete, accurate, and properly filed. <br>- Comply with company policies, warehouse procedures, and health and safety standards. <br>- Contribute to maintaining a clean, organized, and productive warehouse environment. <br> <br>Qualifications: <br>- Previous experience in a warehouse, logistics, inventory control, or supply chain environment. <br>- Strong attention to detail with excellent organizational and time management skills. <br>- Ability to prioritize tasks and manage multiple responsibilities simultaneously. <br>- Good communication and interpersonal skills. <br>- Team-oriented with the ability to work independently when required. <br>- Problem-solving mindset with a proactive approach to daily operations. <br> <br>Education & Technical Requirements <br>- High school diploma or equivalent (required). <br>Proficiency in Microsoft Office, particularly Microsoft Excel. <br>- Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage. <br>- Basic computer literacy and data entry skills. <br>Preferred Skills <br>- Knowledge of inventory management and warehouse operations. <br>- Ability to work under pressure while maintaining accuracy. <br>- Strong sense of responsibility, reliability, and accountability. <br>- Flexibility to support operational requirements when needed

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care.</p><p>SGMC is currently recruiting a skilled OR Head Nurse to oversee clinical and operational activities within the Operating Room and ensure the delivery of safe, efficient, and high-quality patient care.</p><strong>Job Responsibilities:</strong><ul><li>Supervise and coordinate nursing activities in the Operating Room, ensuring adequate staffing according to the daily OR schedule, patient acuity, and staff competency.</li><li>Coordinate with physicians, residents, medical students, and hospital departments to ensure smooth workflow and effective patient care.</li><li>Oversee OR operations, patient safety, documentation accuracy, equipment maintenance, and compliance with infection control practices.</li><li>Investigate and follow up on patient and physician complaints, resolving issues promptly and escalating when necessary.</li><li>Manage staff scheduling, performance evaluation, professional development, and retention initiatives.</li><li>Monitor departmental resources and expenses to support cost-effective operations and optimal resource utilization.</li><li>Ensure compliance with hospital policies, MOH regulations, and accreditation requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Nursing with at least 5 years of experience, including 2 years in OR management, leadership, or education (Master s in Nursing Administration is a plus).</li><li>Nursing Colloquium, valid nursing license from MOH, and registration in the Order of Nurses.</li><li>Strong leadership, organizational, communication, and interpersonal skills.</li><li>Ability to manage teams, resources, and daily OR operations effectively.</li><li>Proficiency in Arabic and English (French is an asset).</li></ul><p></p></section>

We are seeking a Sales Representative to join MEDILAB and support the company’s sales activities in the Bekaa District and the candidate must be living in the Bekaa area. <br> <br>Duties of the Job: <br>- Develop and maintain strong relationships with existing and potential customers, including laboratories, universities, industries, etc. <br>- Identify new business opportunities, generate leads, and promote products. <br>- Visit customers regularly, prepare quotations, and follow up on offers until closing. <br>- Achieve assigned sales targets. <br>- Visit MEDILAB’s Head office in Beirut for routine office work including quotations, orders, picking items from stock, invoicing, and delivery scheduling. <br>- Coordinate with all MEDILAB departments and technical teams. <br>Follow up on customer requests, orders, deliveries, and after-sales requirements. <br>- Prepare regular sales reports and maintain accurate records of customer visits on the Company’s CRM system. <br> <br>Experience and Qualifications required: <br>‐ Living in Bekaa region. <br>‐ Scientific background is mandatory. <br>‐ Bachelor’s degree in Biomedical Science, Biochemistry, or any related field. <br>‐ Preferably 3–5 years of experience. <br>‐ Knowledge of laboratory equipment, food laboratory equipment, quality control, R&D testing, and industrial equipment. <br>‐ Presentable, with excellent communication and negotiation skills. <br>‐ Languages: English is a must; French is a plus. <br>‐ Must have a car. <br>‐ Technical background is an advantage

We are seeking to hire three experienced Network Engineer responsible for managing PPPoE subscriber environments, supporting reseller integrations, and maintaining MikroTik-based access networks. The engineer will work closely with resellers using proradius platform, ensuring stable onboarding, configuration, and operation of PPPoE users across multiple network architectures. <br> <br>Location: Head Office - Sin el Fil <br> <br>We offer excellent work environment, excellent compensation, insurance from top international insurer, etc. <br> <br>Key Responsibilities <br>• Managing and supporting PPPoE subscriber environments. <br>• Configuring and maintaining MikroTik CCR routers used by resellers. <br>• Assisting resellers in deploying and troubleshooting PPPoE infrastructure. <br>• Supporting reseller onboarding on our RADIUS platform (ProRadius). <br>• Monitoring and troubleshooting subscriber connectivity issues. <br>• Working with reseller network architectures <br>• Maintaining documentation and standard configuration templates. <br> <br>Required Technical Skills <br>• Strong understanding of PPPoE architecture and subscriber management. <br>• Experience with MikroTik RouterOS, especially CCR/CRS/CSS series. <br>• Knowledge of VLANs, bridging, NAT, QoS basics, and routing fundamentals. <br>• Understanding of ISP reseller environments. <br>• Experience troubleshooting CPE connectivity and last-mile networks. <br>• Ability to analyze and optimize subscriber traffic flows. <br>• Working knowledge of RADIUS concepts. <br>• Familiarity with ProRadius or similar billing/authentication systems. <br>• Basic knowledge of Linux environments. <br>• Exposure to accel-ppp or similar PPPoE server platforms is a strong advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Background&nbsp;</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br> Lebanon continues to face complex and overlapping crises, including profound socioeconomic hardship, structural challenges, and the burden of hosting large refugee populations. Women and girls remain disproportionately affected by heightened risks of Gender-Based Violence (GBV) and reduced access to essential Sexual and Reproductive Health (SRH) services.&nbsp;</p><br><p>To respond to these critical needs, UNFPA Lebanon operates across the country in close collaboration with the government, local implementing partners, and key donors. Sustaining and scaling UNFPA’s life-saving interventions requires engaging a wider array of stakeholders. Effective strategic communication, partnership development, and evidence-based advocacy are vital to articulating UNFPA's value proposition, demonstrating impact, and securing the resources necessary to support vulnerable women and girls. To achieve this, UNFPA Lebanon is seeking a qualified National Individual Consultant for Impactful Partnership Communication on a part-time basis for 6 months to drive strategic relationship-building and resource generation across the country office's portfolio.</p><br><p><strong>Scope of work</strong></p><br><p>Working on a over 6 months, the consultant will carry out the following key tasks:</p><br><p>A. Dedicated Mustaqbali Khayari Joint Programme Communication &amp; Visibility Plan&nbsp;</p><br><p>The consultant will be responsible for executing the C&amp;V plan for the joint UNFPA-UNICEF programme funded by the Embassy of Sweden:</p><br><ul> <li>Participatory Branding &amp; Visual Identity: Lead "design brainstorming workshops" with adolescent girls at SDCs to co-create the Mustaqbali Khayari brand identity (logo variations, color palette, icons) ensuring it is integrated alongside official partners and logos.</li> <li>Physical Visibility Materials: Coordinate the design, production, and dissemination of visibility materials to all supported centers, including branded banners and vests for implementing partners.</li> <li>Campaign-Aligned Social Media: Produce at least one high-engagement social media post per quarter (e.g., carousels, custom visuals) aligned with key international dates (March 8, June 19, August 12, October 11, and the 16 Days of Activism). Ensure the donor is tagged/mentioned on all online posts and facilitate pre-clearance approvals with the Embassy of Sweden prior to posting, as well as coordination with UNICEF.&nbsp;</li> <li>Impactful Storytelling (Multimedia): Produce 2 impact videos and 2 written Human Interest Stories (HIS) to highlight the life-changing impact of implemented activities for publication on UNFPA/UNICEF social media channels.</li> <li>Monitoring &amp; Reporting: Track reach, engagement, and sentiment analytics for all content, synthesizing this data into a comprehensive section for outcome-based annual reporting.</li></ul><p>B. Partnership communication strategies</p><br><p>In addition to the Mustaqbali Khayari portfolio, the consultant will manage ongoing visibility and content generation for UNFPA Lebanon's communication strategies for partnerships and donors.</p><br><ul> <li>Facility Visibility &amp; Partner Branding: Coordinate and oversee the installation of branded materials and plaques across supported facilities (PHCs, SDCs, and WGSSs) in Lebanon, ensuring strict adherence to the specific branding and visibility guidelines of selected partners.</li> <li>Weekly Audiovisual Posts: Produce, edit, and publish at least 1 weekly audiovisual post, generating consistent, high-quality content (short video clips, photo stories) that highlights field activities, life-saving outcomes, and donor partnerships.</li> <li>Branding Audit &amp; Quality Control: Conduct regular compliance checks during field visits to ensure logos are correctly displayed across all physical spaces and digital collateral produced by local implementing partners.</li> <li>General Impact Documentation: Support the ongoing documentation of UNFPA’s broader humanitarian response in Lebanon, ethically collecting stories and visuals from the field that demonstrate the direct outcomes of partnerships.&nbsp;</li> <li>Event &amp; Visit Support: Organize and support donor events, high-level field visits, and strategic engagement initiatives aimed at existing, prospective, and individual donors to demonstrate UNFPA’s operational footprint and field-level impact.&nbsp;</li> <li>Briefing &amp; Advocacy Materials: Prepare, package, and disseminate high-quality briefing notes, factsheets, partner profiles, and pitch materials tailored for partner engagement and high-level advocacy meetings.&nbsp;</li> <li>Proposal &amp; Investment Case Support: Draft and refine narrative proposals, concept notes, and return-on-investment briefs for UNFPA's core priorities.&nbsp;</li></ul><p><strong>Duration and working schedule</strong>&nbsp;</p><br><p><u>Duration</u>: 6 months (16 days a month).</p><br><p><u>Timeframe</u>: Month 1 to Month 6&nbsp;</p><br><p><strong>Place where services are to be delivered&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><u>Base</u>: Beirut, Lebanon (UNFPA Lebanon Country Office ).</p><br><p><u>Field Travel</u>: Occasional field visits to supported facilities (PHCs, SDCs, WGSSs) across Lebanon. UNFPA will support transportation (e.g., Tripoli, Akkar, Bekaa, South) for content collection and visibility monitoring.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.)&nbsp;&nbsp;</strong></p><br><p>All documents will be shared in English and/or Arabic in electronic format by the consultant with UNFPA to be reviewed by the technical team (up to 2 rounds of feedback).</p><br><p>Payments will be disbursed in three (3) tranches based on the endorsement of monthly deliverables:</p><br> <strong>Milestones</strong> <strong>Key Deliverables &amp; Timeframe</strong> <strong>Target Date</strong> <strong>Payment %</strong> <br> Implementation of Phase 1 SIDA visibility plan <p>• Inception report/visibility plan and content calendar.</p><br> <p>• Participatory branding workshops at SDCs completed within 4 weeks from start.</p><br> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (2/month across selected donors</p><br> <p>• Visibility materials distributed to Joint Programme supported centers.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> End of Month 2 <p><strong>(30%)</strong></p><br> <br> <strong>Production of donor communication products&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong>.</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• <strong>1 Series Human Interest Story</strong> submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 4 <strong>(35%)</strong> <br> <strong>Production of final batch of visibility plan and final monitoring report&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (completing weekly commitment).</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• Materials produced to feed into the 16 days of Activism.</p><br> <p>• Final Communication Impact &amp; Analytics Report submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 6 <strong>(35%)</strong> <br> <p><strong>Monitoring and progress control, including reporting requirements, periodicity format and deadline</strong></p><br><p>Weekly alignment check-ins with the UNFPA Lebanon Communications Specialist and Head of programme on the partnership engagements.</p><br><p><strong>Supervisory arrangements &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p>Direct Supervisor is under the UNFPA Lebanon Communications Specialist, with a dotted line to the UNFPA Lebanon Head of Programmes.</p><br><p><strong>Expected travel&nbsp;</strong></p><br><p>Occasionally at field location within Lebanon</p><br><p><strong>Required expertise, qualifications and competencies, including language requirements</strong></p><br><ol> <li>Education&nbsp;</li></ol><p>&nbsp;Master's in Communications, Journalism, Public Relations, Digital Media, or related social sciences.</p><br><p>&nbsp; &nbsp; &nbsp; &nbsp; 2. Experience</p><br><ul> <li>Minimum 4 years of experience in impactful communications, multimedia storytelling, and social media management in Lebanon</li> <li>Demonstrated experience working with humanitarian/development donors and adhering to strict donor branding guidelines.</li> <li>Proven track record in video production, photojournalism, and writing human-interest stories.</li> <li> <p>Experience conducting field visits and ethically collecting content from vulnerable populations (GBV survivors, refugees, youth).<br> &nbsp;</p><br> <p>3. Languages</p><br></li></ul><p>&nbsp;Native Arabic speaker with professional fluency in written and spoken English.</p><br><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable</strong></p><br><p>UNFPA Lebanon Country Office will facilitate access to project implementation locations and beneficiaries, including transportation outside of Beirut.&nbsp;</p><br><p>The consultant will use their personal laptop/computer.&nbsp;</p><br><p><strong>Other relevant information or special conditions, if any</strong></p><br><p>Individual consultants are invited to submit a CV with a sample of impactful communication developed recently. The submission language should be in English.&nbsp;</p><br><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.&nbsp;</p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.&nbsp;</p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>

<p>About the Role We re looking for a high-energy Senior Sales Development Representative (SDR) who thrives on the front lines of sales for our North American markets. Your mission: Connect with key decision-makers and book qualified meetings for our Account Executives Team. If you're a natural communicator, goal-driven, and love the challenge of outbound sales this role is for you. What You ll Do Proactively reach out to prospects via cold calling and email to spark interest and start conversations building relationships Identify and qualify key decision-makers across our target accounts Make high volumes of outbound calls meeting and exceeding KPIs Leverage sharp communication skills and a consultative approach to book meetings within brief, high-impact phone conversations Secure high-quality meetings for the Account Executives Team by clearly communicating our value proposition Handle objections with confidence and persistence, maintaining professionalism while pushing past initial resistance to secure appointments Navigate complex organizational structures to reach Executive Directors and other senior stakeholders. Exercise determinism and persistence in nurturing relationships over extended Sales cycles, sometimes up to a year of strategic follow-up to ultimately secure meetings with Executive Directors Collaborate with the Head of the Function and the AE Team on outreach strategies and ideal customer profiles. Maintain accurate records and activity tracking in the Company's CRM Consistently hit (and celebrate!) monthly targets for meetings booked and qualified leads</p><p><strong>Desired Candidate Profile</strong></p><p>Job requirements What We re Looking For Minimum of 2 years of experience in outbound sales, telemarketing, or cold calling. Availability for the role that operates on Eastern Time Zone working Hours (GMT minus 5 hours). Exceptional proficiency in spoken and written English, with the ability to engage and persuade senior stakeholders across the North American market. Comfortable making high volumes of outbound calls and navigating gatekeepers. Resilient, coachable, and highly motivated to succeed.</p>

<p>Duties and Responsibilities Own the daily management, accuracy, availability, and commercial presentation of all Shopify online-store pages and related e-commerce touchpoints. Prepare online boutiques for new items, campaigns, events, seasonal holidays, collaborations, and commercial themes in coordination with Marketing and Visual Merchandising. Request approved visuals from Hugo Boss Head Office and coordinate banners, image dimensions, themes, copy, and other materials with Marketing before publication. Upload and update visual content, banners, promotions, boutiques, menus, links, and product presentation across Shopify, ensuring that every click directs customers to the correct destination. Validate website content and display before publishing, including image clarity, accessibility, banner quality, event relevance, promotional accuracy, and overall attractiveness. Review sell-out and stock information, highlight seasonal collections and priority menus, and push high-inventory items, top-performing product groups, and commercial focus products online. Receive online-order notifications through the platform or WhatsApp, assign collection requests to branches, and coordinate drivers, stores, Logistics, and the packing team throughout fulfilment. Verify returned-to-warehouse items received from branches, confirm logistics-system receipt, add the correct bill or reference to each item, and remove avoidable packing delays. Confirm item availability, ensure orders are packed according to requirements, create and print Aramex shipment labels, arrange pickup, and inform customers of expected delivery dates.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Education Bachelor's degree in E-Commerce, Marketing, Business Administration, Digital Business, Information Systems, Retail Management, or a related field. Relevant certification in Shopify, digital marketing, analytics, or customer experience is an advantage. Experience 7-10 years of progressive experience in e-commerce, online retail, digital operations, customer experience, or a related discipline. At least 3 years in an e-commerce management or team-lead role with responsibility for online sales, Shopify operations, order fulfilment, delivery partners, and customer service.</p>

<p>Role Summary: The QA/QC Officer is responsible for the inspection of work packages completed to ensure they meet established quality standards of reliability, usability and performance. They closely work with the Engineering, Installation and Maintenance teams to ensure our company deliverables meet and exceed client expectations. Main Duties: Monitor the installation process for quality, health and safety, and abidance by shop drawings, technical proposal and material submittals Conduct on-site quality assessments of installed projects to ensure that work methods are in line with Quality Inspection plans and are well understood by concerned supervisors Create/maintain and provide data/drawings that meet or exceed the clients needs, budgets, and expectations Respond to ER's (Engineering Request of change) or equivalent for product corrections and improvements Prepare documentation of the inspection process including performance records and detailed reports Reviews reports and confers with engineering to solve work-related problems and improve our company s value proposition Report to the Engineering team on any discrepancies on the project execution status, and suggest problem resolution in coordination with the Head of Installation to commission and hand over the project on time Assist in handling foreign supplier orders including material quantity, quality &amp; prices. Commit to reflecting company values (excellence, safety, people, ethics, and customer satisfaction) in order to achieve the company mission and vision and share this spirit with the stakeholders</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications:</h2><p>Bachelor s degree in Mechanical Engineering</p><p>2+ years experience in the same field</p><h2>Technical knowledge, skills &amp; abilities required:</h2><p>Knowledge of HVAC or gas systems</p><p>Proficient in the use of AutoCAD software, Microsoft Office, and Adobe</p><h2>Soft skills required:</h2><ul><li>High sense of accountability</li><li>Analytical with a problem-solving mindset</li><li>Able to think proactively and work in a team</li><li>Demonstrated ability to meet deadlines while managing multiple projects</li></ul>

<p><strong>KPI Design &amp; Management</strong></p><p>Develop and maintain KPI structures for all employees, especially field force (Medical Representatives &amp; Sales teams)</p><p>Define and input monthly/quarterly targets per employee and per territory (targets may vary by area)</p><p>Ensure accurate entry of all KPI-related data in the system</p><p>Strictly ensure that no system-generated or auto-calculated fields are modified</p><p>Monitor performance indicators including:</p><ul><li>Sales vs target achievement</li><li>Coverage (doctors, pharmacies, institutions, etc.)</li><li>Visit frequency and territory compliance</li></ul><p><strong>Performance Monitoring &amp; Reporting</strong></p><p>Prepare and submit regular KPI performance reports for management review</p><p>Analyze performance gaps and highlight deviations from targets</p><p>Ensure accuracy, consistency, and completeness of all performance data</p><p>Support management in decision-making through structured KPI dashboards (Excel-based or system-based)</p><p><strong>Job Description Alignment</strong></p><p>Review all employee job descriptions in coordination with HR</p><p>Ensure KPIs are aligned with job descriptions and actual job responsibilities</p><p>Propose necessary amendments to job descriptions when required</p><p>Obtain validation and approval from respective Head of Departments (HODs)</p><p><strong>Workforce Utilization Monitoring</strong></p><p>Ensure proper tracking of employee working time and productivity</p><p>Monitor field force efficiency to ensure full utilization of working hours</p><p>Highlight cases of under-utilization or non-productive time</p><p><strong>HR Operational Support</strong></p><p>Support the HR department in day-to-day operational tasks when required</p><p>Assist in any HR-related administrative or analytical assignments</p><p>Contribute to HR process improvement initiatives related to performance management</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor s degree in Human Resources, Business Administration or a related field is typically required.</p><p>Generally, 2-4 years of experience in human resources field is required</p><p>Effective communication skills in Arabic and English (French is a plus)</p><p>Knowledge of computer applications (MS Office, Power point, excel )</p><p>Proficiency in HRIS, ATS, and other HR-related software and tools.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Head of IT to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> KEY RESPONSIBILITIES: Translate HQ’s baseline standards into a tailored security roadmap Develop and maintain a security maturity model scaled to the subsidiaries’ size and complexity Define tiers of subsidiaries by risk, industry, and data sensitivity to drive differentiated strategies Create and maintain a library of group-level policies, templates, and standards (e.<br>g., IR plan, password policy) Facilitate adoption of policies across subsidiaries with appropriate localization Establish and manage a policy update cadence with version control Provide or recommend shared tooling across the group Negotiate contracts with preferred security vendors and manage licensing agreements Build lightweight security engineering support, whether internal or outsourced Participate in M&amp;A evaluations to assess the cybersecurity posture of targets Advise investment teams on cyber risk exposure and hidden liabilities Conduct annual or biannual security self-assessments across subsidiaries.<br> Consolidate results into quarterly dashboards for group leadership and HQ.<br> Publish and maintain a group-wide incident response playbook.<br> Serve as the first escalation point for incidents at the subsidiary level.<br> Coordinate post-incident reviews and group-level communication.<br> Help subsidiaries pursue and maintain compliance (e.<br>g., SOC 2, ISO 27001, GDPR, HIPAA).<br> Maintain a centralized view of compliance status across the group.<br> Assist with customer/vendor security questionnaires and audits.<br> Triage critical vulnerabilities and incidents across subsidiaries.<br> Escalate material risks to HQ or Group X executives as needed.<br> Maintain a group-wide risk register and coordinate prioritization.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking to hire three experienced Network Engineer responsible for managing PPPoE subscriber environments, supporting reseller integrations, and maintaining MikroTik-based access networks. The engineer will work closely with resellers using proradius platform, ensuring stable onboarding, configuration, and operation of PPPoE users across multiple network architectures.</p><p>Location: Head Office - Sin el Fil</p><p>We offer excellent work environment, excellent compensation, insurance from top international insurer, etc.</p><p>Key Responsibilities</p><ul><li>Managing and supporting PPPoE subscriber environments.</li><li>Configuring and maintaining MikroTik CCR routers used by resellers.</li><li>Assisting resellers in deploying and troubleshooting PPPoE infrastructure.</li><li>Supporting reseller onboarding on our RADIUS platform (ProRadius).</li><li>Monitoring and troubleshooting subscriber connectivity issues.</li><li>Working with reseller network architectures</li><li>Maintaining documentation and standard configuration templates.</li></ul><p>Required Technical Skills</p><ul><li>Strong understanding of PPPoE architecture and subscriber management.</li><li>Experience with MikroTik RouterOS, especially CCR/CRS/CSS series.</li><li>Knowledge of VLANs, bridging, NAT, QoS basics, and routing fundamentals.</li><li>Understanding of ISP reseller environments.</li><li>Experience troubleshooting CPE connectivity and last-mile networks.</li><li>Ability to analyze and optimize subscriber traffic flows.</li><li>Working knowledge of RADIUS concepts.</li><li>Familiarity with ProRadius or similar billing/authentication systems.</li><li>Basic knowledge of Linux environments.</li><li>Exposure to accel-ppp or similar PPPoE server platforms is a strong advantage.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong understanding of PPPoE architecture and subscriber management.</p><p>Experience with MikroTik RouterOS, especially CCR/CRS/CSS series.</p><p>Knowledge of VLANs, bridging, NAT, QoS basics, and routing fundamentals.</p><p>Understanding of ISP reseller environments.</p><p>Experience troubleshooting CPE connectivity and last-mile networks.</p><p>Ability to analyze and optimize subscriber traffic flows.</p><p>Working knowledge of RADIUS concepts.</p><p>Familiarity with ProRadius or similar billing/authentication systems.</p><p>Basic knowledge of Linux environments.</p><p>Exposure to accel-ppp or similar PPPoE server platforms is a strong advantage.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Record and maintain accurate financial transactions in the accounting system</p><p>Prepare journal entries, payment vouchers, and supporting financial documentation</p><p>Process supplier invoices, staff reimbursements, and approved payments in a timely manner.</p><p>Perform bank, cash, and account reconciliations and investigate any discrepancies.</p><p>Assist in the preparation of monthly, quarterly, and annual financial reports.</p><p>Support project accounting by allocating expenses to the appropriate donors, projects, and cost centers.</p><p>Monitor budget expenditures and report any variances to the Finance Manager.</p><p>Maintain organized financial records and ensure proper filing of accounting documents in compliance with shareQ's financial policies, donor regulations, and applicable Lebanese laws.</p><p>Verify procurement and payment documentation for completeness and policy compliance.</p><p>Ensure that all relevant departments prepare and submit complete and accurate financial supporting documents on time, and verify that all required documents are properly signed and approved by the authorized department representatives before processing any financial transaction.</p><p>Safeguard the confidentiality of financial information and uphold strong internal control procedures.</p><p>Stay informed of changes in accounting standards, donor requirements, and organizational financial policies.</p><p>Handle any additional accounting or administrative tasks as assigned by the finance team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Accounting, Finance, or a related field.</p><p>Proven 0 to 3 years of experience in accounting.</p><p>Strong knowledge of basic accounting principles</p><p>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</p><p></p></section>

Job Summary: <br> <br>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors <br> <br>feel valued and well-assisted from the moment they arrive. This role combines hospitality, <br> <br>administrative efficiency, and attention to detail by greeting members warmly, managing <br> <br>registrations, and processing payments. <br> <br>I. Duties and Responsibilities: <br> <br>1. Welcome and greet all members and visitors in a professional, friendly <br> <br>manner <br> <br> Stand or sit upright, maintain eye contact, and smile when greeting members.  Use members’ names, when possible, to create a personalized experience.  Provide support to all members’ inquiries and guide them <br> <br>2. Register new members and manage membership renewals <br> <br> Guide new members through the registration process, ensuring processes are <br> <br>completed accurately.  Verify and input member details into the system, maintaining accuracy and <br> <br>confidentiality.  Explain membership packages, promotions, and benefits clearly. <br> <br>3. Handle cash and process transactions accurately <br> <br> Process payments for memberships, products, or services through cash, card, or <br> <br>digital methods.  Issue receipts and update payments.  Follow proper cash-handling procedures, including daily balancing and <br> <br>reconciliation.  Report any discrepancies or errors to the manager immediately. <br> <br>4. Maintain a clean, organized, and professional reception area <br> <br> Keep the desk surface tidy and organized <br> <br> Ensure the area around the reception is clean and welcoming at all times. <br> Report any facility maintenance issues to the appropriate department promptly. <br> <br>II. Required Competencies: <br> Empathy and patience: especially when handling complaints or frustration. <br> Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience. <br> Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems. <br> Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive <br>impact on the work culture. <br> Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing. <br>  Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations

<p>Promoting fair and competitive markets is a key driver of economic efficiency, private-sector development, and consumer welfare. Across the Arab region, markets are undergoing rapid transformation driven by diversification efforts, evolving regulatory frameworks, digitalization, and global supply-chain shifts. These developments have increased the need for rigorous legal, regulatory, and competition analysis to help governments identify market distortions, assess anti-competitive practices, and design effective, evidence-based policy interventions. Within this context, ESCWA supports member States in strengthening competition frameworks, improving market performance, and building institutional, legal, and analytical capacities for competition assessment and enforcement. The Competition and Consumer Policies portfolio in the Economic Governance and Planning Section combines regional policy development, country-level technical assistance, market studies, capacity-building, and knowledge products, often in close collaboration with national competition authorities and other public institutions. A key area of focus is the use of competition-based market studies to identify structural, behavioral, regulatory, and legal constraints affecting market performance. These studies serve as practical tools for diagnosing market failures, reviewing the adequacy of legal and institutional frameworks, supporting enforcement priorities, and guiding reforms that enhance efficiency, resilience, and consumer welfare. Within this broader regional mandate, ESCWA is currently supporting the Sultanate of Oman in strengthening competition conditions in priority economic sectors. The building materials sector, which is central to construction, infrastructure development, and industrial activity, has been identified as a strategic area for in-depth analysis. The sector plays a critical role in national development yet faces challenges related to market structure, supply chains, pricing dynamics, regulatory requirements, institutional arrangements, and potential anti-competitive practices. To respond to these needs, ESCWA seeks to engage a Legal Competition Consultant to support legal, regulatory, policy, and technical work under the Competition and Consumer Policies portfolio. The consultant will be assigned primarily to the Oman building materials market study and will contribute to legal assessments, competition law and policy analysis, review of regulatory and institutional frameworks, and the identification of legal or procedural constraints affecting market competition. The consultant may also provide support to other related competition-policy activities of the section, as required and in line with the needs of the assignment.</p><p>Under the overall supervision of the Project Manager and Economic Affairs Officer, the Consultant will support the legal and regulatory analysis of ESCWA s work on competition policy, market studies, and business regulation. The Consultant will primarily support the legal analysis of the XB project for Oman building materials sector, while also providing legal and regulatory inputs to related work on market functioning, competition, consumer protection, and business regulations, as required and within the scope of the assignment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree or equivalent in law, business law or related areas is required. A first-level university degree, in combination with qualifying experience, may be accepted in lieu of the advanced degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of 4 years of experience in the fields of law, economics, business, or related field is required.</li><li>Experience in contributing to analytical papers is required.</li><li>Understanding of legal frameworks in business environments is desirable.</li><li>Previous experience in working with international organizations is desirable.</li><li>Fluency in English and Arabic is required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><ol><li>Develop and implement digital marketing plans &amp; campaigns aligned with the company’s objectives and visual identity.</li><li>Manage and update the company’s social media platforms and marketing materials.</li><li>Design professional posts and create engaging written and visual content for social media, website, and other marketing materials.</li><li>Plan and coordinate product and company photoshoots with photographers and videographers.</li><li>Plan and manage paid digital advertising campaigns, including audience targeting, budget allocation, and performance monitoring.</li><li>Prepare marketing reports &amp; improvement strategies, conduct market research to identify trends, opportunities, and content ideas.</li><li>Work closely with the Sales Department to develop campaigns and lead-generation activities, and sales-support materials.</li></ol><br>Qualifications<br><ol><li>Bachelor’s degree in Digital Marketing, Graphic Design, or a related field.</li><li>1–2 years of experience in digital marketing, social media management, or graphic designs.</li><li>Proficiency in social media management and advertising tools, including Meta Business Suite and Ads Manager.</li><li>Good Skills in photo &amp; video editing using Canva or similar design tools.</li><li>Proficiency in Microsoft Office applications</li><li>Effective communication skills in both Arabic and English.</li><li>Age between 23 and 35 years.</li></ol><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><ol><li>Develop and implement digital marketing plans &amp; campaigns aligned with the company’s objectives and visual identity.</li><li>Manage and update the company’s social media platforms and marketing materials.</li><li>Design professional posts and create engaging written and visual content for social media, website, and other marketing materials.</li><li>Plan and coordinate product and company photoshoots with photographers and videographers.</li><li>Plan and manage paid digital advertising campaigns, including audience targeting, budget allocation, and performance monitoring.</li><li>Prepare marketing reports &amp; improvement strategies, conduct market research to identify trends, opportunities, and content ideas.</li><li>Work closely with the Sales Department to develop campaigns and lead-generation activities, and sales-support materials.</li></ol><br>Qualifications<br><ol><li>Bachelor’s degree in Digital Marketing, Graphic Design, or a related field.</li><li>1–2 years of experience in digital marketing, social media management, or graphic designs.</li><li>Proficiency in social media management and advertising tools, including Meta Business Suite and Ads Manager.</li><li>Good Skills in photo &amp; video editing using Canva or similar design tools.</li><li>Proficiency in Microsoft Office applications</li><li>Effective communication skills in both Arabic and English.</li><li>Age between 23 and 35 years.</li></ol><br><br> </div>

# Procurement Officer <br> <br>Location: Lebanon (on site) <br>Reports to: Procurement Manager / Supply Chain Manager <br>Department: Supply Chain <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Purchasing and Order Management <br>- Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation. <br>- Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers. <br>- Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal. <br>- Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations. <br>- Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements. <br> <br>### Supplier and Principal Coordination <br>- Serve as the daily operational contact with international principals and their export teams. <br>- Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes. <br>- Escalate repeated service failures, and support management in the annual review with each principal. <br>- Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies. <br> <br>### Imports, Shipping and Clearance <br>- Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required. <br>- Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing. <br>- Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection. <br>- Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason. <br>- Coordinate arrival timing with the warehouse so receiving capacity matches the schedule. <br> <br>### Cost and Terms <br>- Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing. <br>- Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for. <br>- Negotiate freight rates, clearance fees and terms with local service providers. <br>- Track price changes from principals and currency impact, and alert management early when landed cost is moving. <br>- Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms. <br> <br>### Stock, Expiry and Planning <br>- Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift. <br>- Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry. <br>- Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock. <br>- Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter. <br>- Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks. <br> <br>### Documentation, Systems and Compliance <br>- Maintain complete and auditable procurement and import files for every shipment. <br>- Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes. <br>- Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival. <br>- Follow the company procurement policy and approval matrix, and support internal and external audit requests. <br> <br>--- <br> <br>## Requirements <br> <br>### Must Have <br>- 3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading. <br>- Bachelor's degree in Business Administration, Supply Chain, Economics or a related field. <br>- Hands on experience with import files, shipping documents, incoter

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MEDCALL SAL, a medical regulatory company, is recruiting a Digital Communication &amp; Marketing Support Officer.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Introduction: MEDCALL, our dedicated 24/7, trilingual operational team, possesses the expertise necessary to organize and monitor a range of medical services tailored to the needs of travelers worldwide across different time zones. We are proud to offer a comprehensive suite of healthcare solutions, ensuring that patients receive top-notch support in various medical scenarios during their holidays.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Social networks (beyond posts): Propose format ideas, set up reusable templates, manage stories (events, news, reposts), update Instagram highlights, check the consistency of hashtags and keywords, create visual materials and graphics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Content &amp; writing (excluding social media): Management and animation of the group's and its subsidiaries' social media (LinkedIn, Instagram, Facebook), rewriting existing texts (website, brochures, presentations), assisting with the writing of announcements (recruitment, partnerships, news).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Website &amp; digital supports: Propose improvements to structure or readability, update the News section, participate in the design of upcoming websites, coordinate with IT / developers for implementation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization &amp; coordination: Centralize logos &amp; visuals, coordinate with IT &amp; designers, follow up with internal teams to retrieve information and content, prepare simple briefs for validation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring &amp; inspiration: Keep an eye on competitors, propose regular creative improvements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring &amp; reporting: This position reports directly to the Group Digital Strategist, who acts as the interface with the Management / Head of Business Partnership &amp; Development. They define the digital strategy, priorities, and communication guidelines.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job location</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Office: Beirut (Hadath), Lebanon. Hours: on average 40 hours per week from Monday to Friday from 9:00am to 6:00pm (with a one-hour break).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in communication, digital marketing or equivalent field</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional experience of at least 2 years in digital content management and social media</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in graphic design tools (Canva, Adobe or equivalent) and generative AI tools (prompting)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to produce professional visual materials</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of B2B issues</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization and operational autonomy</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in coordination with several entities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In addition: knowledge of SEO and search engine optimization for AI assistants</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages ​​spoken and written fluently: 1st language: French; 2nd language: English; 3rd language: Arabic (optional)</font></font></p>

<p><b>Primary Duties and Responsibilities</b></p><p>Cash management &amp; transactions processing</p><ul><li>Maintains and ensures cash safety and availability according to predefined limits at all times.</li><li>Ensures processing customers transactions and money transfers effectively</li><li>Balances cash drawers in accordance with OMT procedures and regulations and coordinates with colleagues regarding cash replenishments</li><li>Balances currency in cash drawers and calculates daily transactions; Generates statement of account and compares physical counted money to the system daily balance</li><li>Pays out money after verifying information provided for sending/receiving money and that written and numerical amounts agree</li><li>Verifies other information such as dates, sender/receiver s names, identification of the persons receiving payments and the legality of the documents presented</li><li>Processes &amp; records transactions, generates receipts and signs them with customer</li><li>Informs customers about foreign currency regulations and computes transaction fees for currency exchanges</li><li>Collects, archives and sends all receipts and necessary documents provided by customers to OMT head office</li></ul><p>Customer Service Excellence</p><ul><li>Provides and sustains high customer service quality by building positive relationship with customers and by promoting OMT services</li><li>Greets and serves customers ensuring highest standards of customer service</li><li>Ensures all promotional items are well displayed and in a good condition</li><li>Explains, promotes, sells/cross-sells OMT products &amp; services such as prepaid cards, post-paid lines and other services; advises customers when needed</li><li>Represents OMT in a manner that maintains and expands positive relations with all customers, potential customers and co-workers</li><li>Reports customers feedback &amp; claims on any OMT service</li></ul><p>Knowledge &amp; Teaming</p><ul><li>Maintains and expands knowledge in OMT services and operating model; uses knowledge to handle new situations</li><li>Understands the roles of OMT departments and functions</li><li>Exhibits politeness and patience when dealing with conflict and difficult situations at the branch</li><li>Interacts effectively with the team and people of all levels</li><li>Reaches out to help others</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Knowledge, Skills, and Abilities Qualifications: University Degree, TS Degree or equivalent in experience</p><p>Technical Skills: Proficiency in English and Arabic; French is a plus</p><p>Ability to identify and resolve discrepancies and to notice questionable trends or frauds in cash and transactions</p><p>Proficiency in Microsoft Office as well as accounting software programs</p><p>Experience in handling cash and customer service is preferable</p><p>Overall experience: 0-3 years</p>