Head Pastry Jobs in Lebanon
2162 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>We are a Leading Engineering Consultancy Company looking for an experienced Lebanese Project Manager to oversee large-scale projects in Saudi Arabia. </p><br><br>Job Description<br><p>The ideal candidate must have extensive experience in project planning, execution, and team leadership within the engineering or construction sectors.</p><br><br>Qualifications<br><p>Requirements:<br>
✔️ Bachelor's degree in Civil Engineering.<br>
✔️ Minimum 20 years of experience in project management and construction on site.<br>
✔️ Proven track record of delivering large-scale projects successfully.<br>
✔️ Strong leadership, problem-solving, and decision-making skills.<br>
✔️ Willing to relocate and able to join immediately.</p><br><br>Additional Information<br><p>NB: Only shortlisted candidates will be contacted</p><br><br><br> </div>
<p>We are seeking an experienced Therapist / Spa Manager to provide high-quality facial and body treatments while managing client services, appointments, sales, administration, and daily spa operations in a luxury aesthetic and wellness environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma in Esthetics/Beauty Therapy with skin analysis training.</p><p>7 10 years of experience in a luxury spa, beauty institute, or aesthetic clinic.</p><p>Experience in facial/body treatments, microneedling, microdermabrasion, and skin analysis.</p><p>Experience in luxury client consultation and product sales.</p><p>Previous coordination or supervisory experience.</p><p>Excellent communication, organization, and customer service skills.</p><p>Fluent Arabic with good French and/or English.</p><p>Strong knowledge of hygiene and quality standards.</p>
<p>We are seeking an experienced Therapist / Spa Manager to provide high-quality facial and body treatments while managing client services, appointments, sales, administration, and daily spa operations in a luxury aesthetic and wellness environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma in Esthetics/Beauty Therapy with skin analysis training.<br>7 10 years of experience in a luxury spa, beauty institute, or aesthetic clinic.<br>Experience in facial/body treatments, microneedling, microdermabrasion, and skin analysis.<br>Experience in luxury client consultation and product sales.<br>Previous coordination or supervisory experience.<br>Excellent communication, organization, and customer service skills.<br>Fluent Arabic with good French and/or English.<br>Strong knowledge of hygiene and quality standards.</p>
<p>PRIMETALENT IS HIRING</p><p>We are recruiting a Key Account Manager for an FMCG distribution company based in Dbayeh.</p><p><b>Key Responsibilities:</b></p><ul><li>Plan and execute visits, promotions, and activities with key customers</li><li>Ensure product visibility, availability, and proper display</li><li>Monitor stock, orders, returns, and account performance</li><li>Maintain accurate reports and documentation</li><li>Achieve sales and collection targets</li></ul><p>We are Offering:</p><ul><li>Working Days: Monday to Friday, from 8:00 AM till 5:00 PM</li><li>Gas & car allowances covered by the company</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Key Qualifications:</p><ul><li>Strong relationship-building, communication, and negotiation skills</li><li>3+ years in FMCG Key Accounts or Outdoor Sales</li><li>Can read & write Arabic; basic English</li><li>Age between 25 - 45</li></ul>
<p><b style="font-size: 11px;"><u>Key Responsibilities:</u></b></p> <p> <b>Purpose:</b> </p> <p>To ensure cash, commodity, food, livelihood, and sponsorship program compliance with WV global standards, donor regulations, sector best practices and audit recommendations.</p> <ul> <li>For establishing control mechanisms within the projects to ensure strict adherence to regulations.</li> <li>To work closely with all projects leads to build their capacity in meeting key global standards and audit regulations across their projects.</li> <li>To lead on Disaster Management Team (DMT), donor and response reporting across the portfolio, and to develop and standardize Standard Operating Procedures (SOPs) and reporting/budget templates across programs.</li> <li>To lead the design and rollout of digital systems that improve compliance, control and efficiency across the portfolio, and to conduct field monitoring and compliance spot-checks.</li> </ul> <p> </p> <p> <b>Handle Assessment and Risk Management</b>:</p> <ul> <li>Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio.</li> <li>Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations.</li> <li>Conduct review of proposal package to ensure compliance and consistency from an operational view.</li> <li>Support the Area Program Manager in the preparation of any budget proposal or budget redesign.</li> <li>Ensure the standardization of processes and SOPs across different areas.</li> <li>Lead the design and specification of digital systems and process-improvement initiatives to replace manual, error-prone workflows across programs, producing business case documentation and managing related demand requests through to delivery.</li> <li>Conduct field monitoring visits and physical inventory checks to verify on-the-ground compliance across the portfolio.</li> <li>Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review.</li> <li>Work Closely with Program Manager and Technical Specialist in identifying and setting relevant selection criteria for any upcoming projects.</li> <li>Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs,</li> <li>Monitors the implementation of audit recommendation and process improvements by different functions and ensures they are closed within 90 days.</li> <li>Assess the risk level of all upcoming projects that will form part of the portfolio at the project design stage. Participate in the design process identifying and suggesting mechanism of minimizing risk.</li> <li>Audit and analyse the portfolio budgets' transactions to ensure accuracy, reliability and completeness.</li> <li>Advise Project leads in the budget amendments/redesign process and review final products.</li> <li>Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure.</li> <li>Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations.</li> <li>Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance.</li> <li>In coordination with Area Program Manager and Technical specialist, attend sector meetings and any other meetings with donors or external parties.</li> <li>Act as Officer In Charge when needed and required (This imply financial authority and decision in consultation with the Director of Programs)</li> </ul> <p> </p> <p> <b>Handle Reporting and Documentation:</b> </p> <ul> <li>Lead on the Disaster Management Team (DMT) reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting.</li> <li>Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports.</li> <li>Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates.</li> <li>Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio.</li> <li>In close coordination with budget holder, ensure adequate financial control mechanisms are adhered to. Lead the budget vs actual review process monthly across all projects. Ensure all costs reconcile. Establish a clear procurement and financial expenditure tracking system at the portfolio level.</li> <li>Collect the monthly cash requests from budget holder and ensure their accuracy and reliability</li> <li>Lead the reporting on the Grant Health Tracker and ensure the reported items are accurate and reflect the actual progress of the projects.</li> <li>Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges.</li> </ul> <p> </p> <p> <b>Handle Staff Management:</b> </p> <ul> <li>Ensure all the project staff have an up-to-date job description and a performance agreement which are reviewed on a regular basis (at least twice per year);</li> <li>Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high quality deliverables.</li> <li>Establish and maintain a clear communication system with staff which allows for regular: a) progress tracking; b) task assignment; c)problem solving; d) on-the-job capacity building;</li> </ul> <p> </p> <p><br></p><ul> </ul> <p> </p> <p> <b>Minimum Requirements:</b> </p> <ul> <li>Minimum of 4 years of similar work experience in project/programme financial and compliance control, preferably in cash, commodities and food sectors.</li> <li>Experience in auditing grants (risk-based audit) </li> <li>Chartered accountant status;</li> <li>Bachelor s degree in accounting, Finance Management, Economics, Software Development or similar.</li> <li>Advanced computer literacy, especially in Microsoft Office and Excel, and a strong track record of driving process-improvement or digitization initiatives;</li> <li>Work experience in multi-functional teams of different cultural backgrounds</li> <li>Experience in auditing grants.</li></ul>
Job Purpose: As a Cashier, you will manage transactions, handle the cash register, and ensure accurate and efficient financial operations.
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<br>Key Accountabilities:
<br>- Receive payments via cash, check, credit, or debit cards.
<br>- Compute and record transaction totals accurately.
<br>- Identify prices of goods and services and ensure proper billing.
<br>- Issue receipts and provide the correct change to customers.
<br>- Balance the cash drawer daily and report any discrepancies to the Direct Manager.
<br>- Ensure all received money is genuine and non-forged.
<br>- Sort, count, and wrap currency and coins for secure handling.
<br>- Upload transaction information to the POS system.
<br>- Process merchandise returns and exchanges accurately.
<br>- Answer customer inquiries and provide information on payment procedures and policies.
<br>- Deliver excellent customer service by addressing questions and resolving concerns promptly.
<br>- Maintain a clean, organized, and orderly checkout area.
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<br>Skills, Knowledge and Experience required:
<br>- Prior experience in retail or as a cashier is a plus.
<br>- Excellent mathematical skills and accuracy in handling numbers.
<br>- Basic computer proficiency; experience with cashier systems is an asset.
<br>- Must be able to work with numbers accurately and quickly.
<br>- Computer experience is an asset
<br>- Trustworthy, reliable, and detail-oriented.
<br>- Strong ability to provide exceptional customer service.
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<br>Working Hours: Monday- Friday: 7:30 AM-5:00 PM and Saturday 7:30 AM-3:00 PM
Job Purpose: As a Cashier, you will manage transactions, handle the cash register, and ensure accurate and efficient financial operations.
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<br>Key Accountabilities:
<br>- Receive payments via cash, check, credit, or debit cards.
<br>- Compute and record transaction totals accurately.
<br>- Identify prices of goods and services and ensure proper billing.
<br>- Issue receipts and provide the correct change to customers.
<br>- Balance the cash drawer daily and report any discrepancies to the Direct Manager.
<br>- Ensure all received money is genuine and non-forged.
<br>- Sort, count, and wrap currency and coins for secure handling.
<br>- Upload transaction information to the POS system.
<br>- Process merchandise returns and exchanges accurately.
<br>- Answer customer inquiries and provide information on payment procedures and policies.
<br>- Deliver excellent customer service by addressing questions and resolving concerns promptly.
<br>- Maintain a clean, organized, and orderly checkout area.
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<br>Skills, Knowledge and Experience required:
<br>- Prior experience in retail or as a cashier is a plus.
<br>- Excellent mathematical skills and accuracy in handling numbers.
<br>- Basic computer proficiency; experience with cashier systems is an asset.
<br>- Must be able to work with numbers accurately and quickly.
<br>- Computer experience is an asset
<br>- Trustworthy, reliable, and detail-oriented.
<br>- Strong ability to provide exceptional customer service.
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<br>Working Hours: Monday- Friday: 7:30 AM-5:00 PM and Saturday 7:30 AM-3:00 PM
<p>Manage all accounting transactions</p><p>Assist in budget forecasts</p><p>Reconcile accounts payable and receivable</p><p>Assist in profit/loss statements</p><p>Reinforce financial data confidentiality and conduct database backups when necessary</p><p>Comply with financial policies and regulations</p><p>Responsible for the petty cash and the daily activity occurring during the day and the entry of the transactions on the accounting system after reconciliation and money count.</p><p>Prepares payments by verifying documentation, and requesting disbursements.</p><p>Maintain corporate accounts with accuracy and great attention to details.</p><p>Assisting the Financial Manager in any required task.</p><p>Assisting in the coordination of the external audit process.</p><p>Maintaining a proper filing system.</p><p>Assisting the Internal Audit in any required task.</p><p>Following up pending issues until fully reconciled (governmental)</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>‼ PRIMETALENT IS HIRING ‼</b></p><p><br></p><p>We are recruiting a <b>Key Account Manager </b>for an FMCG distribution company based in <b>Dbayeh.</b></p><p><br></p><p><b>Key Responsibilities:</b></p><p>. Plan and execute visits, promotions, and activities with key customers</p><p>. Ensure product visibility, availability, and proper display</p><p>. Monitor stock, orders, returns, and account performance</p><p>. Maintain accurate reports and documentation</p><p>. Achieve sales and collection targets</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Qualifications:</b></p><p>. Strong relationship-building, communication, and negotiation skills</p><p>. 3+ years in FMCG Key Accounts or Outdoor Sales</p><p>. Can read & write Arabic; basic English</p><p>. Age between 25 - 45</p><p><br></p><p><b>We are Offering:</b></p><p>. Working Days: Monday to Friday, from 8:00 AM till 5:00 PM </p><p>. Car or Gas & car allowances covered by the company </p><p><br></p><p><br></p><p><br></p></div>
<p><b>1. Job Purpose</b></p><p>The Medical Representative Dental Line is responsible for promoting and selling MedisPharm s dental products within the assigned territory of Maten and Keserwen.</p><p>The position is responsible for developing and maintaining strong professional relationships with dentists, dental clinics and centers, pharmacies, and other relevant healthcare professionals, while achieving assigned sales targets, expanding the customer base, identifying new business opportunities, and implementing the company s approved sales and promotional strategies.</p><p><b><br></b></p><p><b>2. Key Responsibilities</b></p><ul><li>Conduct regular and planned visits to dentists, dental clinics and centers, pharmacies, and other relevant customers across Maten and Keserwen.</li><li>Promote and present MedisPharm s dental products in a professional and informative manner, clearly explaining product features, benefits, applications, and competitive advantages.</li><li>Achieve the assigned monthly, quarterly, and annual sales targets for the Dental Line within the assigned territory.</li><li>Develop, maintain, and strengthen long-term professional relationships with dentists and other healthcare professionals.</li><li>Identify new customers and business opportunities within Maten and Keserwen and develop them into active accounts.</li><li>Regularly assess customer needs and recommend appropriate products from the Dental Line portfolio.</li><li>Follow up on customer orders and coordinate with the relevant internal departments regarding product availability, order processing, and delivery requirements.</li><li>Monitor market activity within the assigned territory and provide management with relevant information regarding customer needs, market trends, and business opportunities.</li><li>Monitor competitors products, prices, promotions, activities, and market presence, and provide regular feedback to the direct manager.</li><li>Implement approved promotional activities and sales initiatives for the Dental Line in accordance with company policies and strategies.</li><li>Participate in dental conferences, exhibitions, scientific events, seminars, workshops, and other professional activities when required.</li><li>Build strong professional relationships with dentists and dental professionals to increase awareness and appropriate utilization of the company s products.</li><li>Follow up with existing customers to maintain business relationships, increase customer loyalty, and identify opportunities for additional sales.</li><li>Ensure accurate and timely recording of customer visits, sales activities, opportunities, and relevant customer information in the company s CRM or approved reporting system.</li><li>Prepare and submit regular reports covering customer visits, sales performance, new business opportunities, market developments, and competitor activities.</li><li>Follow up on customer payments and outstanding balances in coordination with the Accounting Department or relevant department, when required.</li><li>Maintain a professional image of MedisPharm during all customer visits and external activities.</li><li>Plan and organize daily routes and customer visits efficiently to ensure adequate coverage of Maten and Keserwen and maximize territory productivity.</li><li>Maintain up-to-date knowledge of MedisPharm s Dental Line portfolio, product applications, competitors, and relevant market developments.</li><li>Ensure compliance with MedisPharm s internal policies, procedures, approved promotional practices, and applicable regulations.</li><li>Collaborate effectively with Sales, Marketing, Medical Affairs, Regulatory Affairs, Warehouse, Accounting, and other relevant departments.</li><li>Perform any other relevant duties and responsibilities assigned by the direct manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Pharmacy, Dentistry, Medical Sciences, Life Sciences, or another relevant field.</li><li>Additional education or training in dental products, healthcare sales, or related fields is considered an advantage.</li><li>Previous experience in Medical Representation, Pharmaceutical Sales, Dental Sales, or Healthcare Sales is preferred.</li><li>Experience dealing with dentists, dental clinics, pharmacies, or dental healthcare professionals is considered an advantage.</li><li>Knowledge of the dental market in Maten and Keserwen is a plus.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Project Officer is responsible for ensuring the efficient and effective implementation of project and grant activities. This includes coordinating project operations, managing field staff and casual workers, maintaining productive relationships with partners and stakeholders, and overseeing day-to-day site activities. The role ensures that all activities are carried out in alignment with organizational policies, donor requirements, safeguarding principles, and community needs. By collecting accurate data, managing documentation, monitoring progress, and ensuring smooth communication and coordination, the Project Officer plays a key role in supporting the successful delivery of projects, promoting accountability, and fostering collaboration with partners and communities.</p><p>Ensure Implementation and Coordination</p><ul><li>Implement assigned activities in line with weekly work plans and guidance provided by the Project Coordinator.</li><li>Supervise field activities and support teams to ensure operations are carried out efficiently, safely, and in an organized manner.</li><li>Ensure compliance with organizational policies, donor requirements, safeguarding standards, and operational procedures.</li><li>Identify and address challenges arising during implementation and escalate issues when needed.</li><li>Support coordination with partners, stakeholders, suppliers, and community representatives to facilitate smooth implementation of activities.</li><li>Assist in the procurement and logistical follow-up of items and services in line with approved budgets and organizational procedures.</li><li>Support data collection, documentation, and reporting processes to ensure accuracy and accountability.</li><li>Maintain effective communication with the Project Coordinator and relevant teams regarding progress, challenges, and field updates.</li></ul><p>Relationship Management</p><ul><li>Maintain and strengthen relationships with partners, ensuring effective collaboration and communication.</li><li>Act as a liaison between the organization and partners during response activities.</li></ul><p>Communication, Coordination and support</p><ul><li>Coordinate and communicate effectively with casual workers to ensure alignment with response objectives.</li><li>Provide clear instructions and resolve any concerns or issues raised.</li><li>Support the overall coordination of grant activities to ensure timely and effective implementation.</li><li>Contribute to the preparation of reports, updates, and evaluations.</li><li>Assist in any other tasks as directed by the supervisor to support the success of the emergency response.</li></ul><p>Handle Reporting, Recording and Proposal Development</p><ul><li>Deliver high quality, accurate and timely daily reports;</li><li>File all relevant project documents in line with WV s requirements for project auditing;</li><li>Track task progress in line with the established tracking system;</li><li>Handle stock (pins and cards) in line with WV s policies;</li><li>Conduct data gathering for project amendments and proposals;</li></ul><p>Data Collection and File management</p><ul><li>Collect and compile data related to distributions, site operations, and partner activities.</li><li>Maintain accurate and up-to-date records for reporting and accountability purposes.</li><li>Analyse data to provide insights and recommendations for improved operations.</li><li>Organize and manage both physical and digital files related to response operations.</li><li>Ensure that documentation is complete, accessible and compliant with WV standards.</li></ul><p>Handle distribution</p><ul><li>Ensure that beneficiaries sign or thumbprint against their names on the beneficiary lists as proof that they have been received kits.</li><li>Support team leader in ensuring that all distribution-supporting documents are in place (Beneficiaries list, issuance note, return note, Daily distribution report ).</li><li>Support Project Coordinator in preparing daily distribution reports as per donor and WV required templates.</li><li>Report any issues/challenges faced at field level to Project Coordinator.</li><li>Make sure to refer any protection case to Project Coordinator.</li><li>Perform other duties as required</li><li>Attend and participate in WVL s spiritual nurture and other organizational events</li><li>Responsible of own security and actively contribute to a positive security culture</li><li>Report CP incidents as per the safeguarding policy guidelines.</li><li>Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager</li><li>Perform other duties as assigned by Line Manager</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelors degree in business administration, Social Sciences or any related field.</li><li>A minimum of 2-years experience in humanitarian or development programs, particularly in emergency response.</li><li>Experience in distribution, partner management and site operations</li><li>Fluent in written and Spoken English & Arabic</li><li>Willingness to travel up to 70% to field sites.</li><li>Strong organizational and coordination skills.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in data collection tools and Microsoft Office Suite.</li><li>Ability to work under pressure and adapt to changing priorities.</li></ul><p></p></section>
<p>We are looking for a Stock Manager to support and control the daily movement, organization, and accuracy of inventory.</p><p><strong>Main Responsibilities</strong></p><ul><li>Receive, check, and record incoming stock.</li><li>Monitor stock movements, transfers, and outgoing goods.</li><li>Maintain accurate inventory records.</li><li>Conduct regular physical stock counts.</li><li>Identify and report stock discrepancies, shortages, or damaged items.</li><li>Ensure products are properly stored and organized.</li><li>Coordinate with purchasing, sales, and operations teams.</li><li>Prepare basic stock and inventory reports.</li><li>Follow company procedures for stock control and warehouse organization.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous basic experience in stock management, inventory, warehouse, or a similar position.</p><p>Good command of French.</p><p>Basic computer skills, particularly Excel.</p><p>Good organizational and numerical skills.</p><p>Reliable, accurate, and attentive to details.</p><p>Ability to work in a warehouse/operational environment.</p>
<p>The Senior Auditor is an experienced audit professional who conducts audit engagements that provide independent, objective assurance on the financial statements of an organization.</p><p>Plan and oversee the auditing process</p><p>Allocate responsibilities to junior and staff auditors</p><p>Review team members work for accuracy and compliance</p><p>Perform effective risk and control assessments</p><p>Complete audits on time and submit reports to auditing manager</p><p>Present audit findings and find ways to increase compliance and efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor degree in auditing and accounting; master s degree and professional certification are pluses.</li><li>3 to 5 years of external audit experience</li><li>Proficient in Microsoft office applications</li><li>Organizational and leadership abilities</li><li>Strong mathematical and analytical skills</li><li>In-depth understanding of auditing and control practices</li><li>Updated knowledge of applicable laws and regulations</li></ul>
<p>We are looking for a **Marketing Account Manager** to join Sowcial and manage client accounts from strategy to execution.</p><p>Key Responsibilities:</p><ul><li>Manage client communication and maintain strong relationships.</li><li>Understand client objectives and translate them into clear marketing plans.</li><li>Coordinate with content creators, designers, videographers, and the marketing team.</li><li>Prepare monthly content calendars and creative ideas.</li><li>Follow up on content creation, approvals, posting, and deadlines.</li><li>Ensure all content is aligned with the client s brand identity and strategy.</li><li>Monitor social media performance and suggest improvements.</li><li>Handle client feedback and ensure smooth day-to-day account management.</li><li>Support shoots, campaigns, activations, and events when needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong communication, organization, creativity, attention to detail, and the ability to manage multiple accounts and deadlines.</p>
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Introduction: Galop sal is the exclusive franchisee of Hermès in Lebanon, the most respected brand in fashion and luxury.
<br>Located in the heart of Beirut city center in an iconic historical building, Hermès boutique spans over 300 m2
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<br>Principal mission: You take a role in the success of the boutique by achieving KPIs on a monthly and yearly basis. You are accountable for providing best customer experience and service. You take part in all tasks and activities of the Boutique that are assigned to you, in the front and back office.
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<br>Reporting: You will report to Retail Manager
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<br>Remuneration : Commensurate with experience and profile
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<br>Responsibilities
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<br>- Demonstrate mastery of Hermès brand fundamentals, its rich history and heritage, as well as the specificities of Hermès collections, main features, prices, and sales pitches in order to convey the uniqueness of our brand to new and existing clients
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<br>- Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices
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<br>Client Experience
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<br>- Deliver superior client experience by ensuring that our clients feel welcomed, valued and promptly attended to
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<br>- Enhance the brand perception in order to create and perpetuate the desire for the brand for new and existing clients
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<br>- Turn any situation into an opportunity to reinforce the client experience
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<br>- Be aware of own communication style and adapt to each client by employing active listening and fully understanding and capturing their needs, desires and motivations
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<br>- Engage with clients through story-telling and emotional connection, and take ownership of personal discourse in order to build respectful and loyal client relationships
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<br>Business Performance and Operational Excellence
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<br>- Stay up-to-date and ensure full compliance with GALOP company policies and internal procedures in regards to IT tools, schedule, security, retail operations, administration and data protection regulations
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<br>- Adhere to GALOP Dress Code and Grooming Guidelines, and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry in Lebanon.
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<br>- Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard
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<br>Ensure that all actions, transactions, and decisions are in line with GALOP company practices and legal requirements. Work with transparency, integrity and respect for people and company property
Exclusive Brand sarl is looking for an energetic and results-driven Junior Sales person to join our growing sales team.
<br>The ideal candidate should have at least 3 years of sales experience in the food industry within the Lebanese market, with a good understanding of supermarkets, convenience stores, specialty stores, and other retail channels.
<br>The candidate should be highly motivated, confident in approaching clients, and focused on developing sales, opening new accounts, and maintaining strong relationships with existing customers.
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<br>Key Responsibilities
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<br>• Manage and develop sales within an assigned territory in the Lebanese market.
<br>• Visit existing customers regularly and maintain strong business relationships.
<br>• Identify and approach new potential customers to expand the company's distribution network.
<br>• Present and promote the company's products and brands professionally.
<br>• Generate new sales opportunities and achieve assigned monthly sales targets.
<br>• Follow up on customer payments and collections when required.
<br>• Monitor product visibility, shelf placement, pricing, and availability at points of sale.
<br>• Ensure proper implementation of promotions and new product launches.
<br>• Collect market information regarding competitors, pricing, promotions, and new products.
<br>• Identify new market opportunities and report them to the Sales Manager.
<br>• Maintain an updated customer database and submit regular sales and visit reports.
<br>• Build strong long-term relationships with supermarkets, convenience stores, specialty stores, and other food retailers.
<br>• Represent Exclusive Brand professionally in the market.
<br>
<br>Qualifications & Experience
<br>
<br>• Minimum 3 years of sales experience in the food industry in Lebanon.
<br>• Good knowledge of the Lebanese retail and food distribution market.
<br>• Existing relationships with supermarkets, convenience stores, minimarkets, specialty stores, or similar retailers are highly preferred.
<br>• Good command of Arabic and English.
<br>• Basic knowledge of Microsoft Office, particularly Excel.
<br>• Valid Lebanese driving license is required.
<br>• Having a personal car is preferred.
<br>
<br>Required Sales Skills
<br>
<br>• Strong communication and interpersonal skills.
<br>• Good negotiation and selling abilities.
<br>• Confident in approaching and developing new customers.
<br>• Target-oriented with a strong desire to achieve and exceed sales objectives.
<br>• Good customer relationship management skills.
<br>• Energetic, proactive, and comfortable with daily field visits.
<br>• Strong follow-up and organizational skills.
<br>• Ability to identify sales opportunities and convert them into business.
<br>• Good understanding of merchandising and product visibility.
<br>• Ability to work independently while being an effective member of the sales team
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements